Jobs at Djinni

• ~5 hours per month retainer to guarantee availability.
• Additional work billed hourly at an agreed rate.
• Hours tracked in 30-minute increments with detailed monthly invoices.
• Engagement begins with a trial period; either party may end the relationship with 30 days’ notice.
• We provide QA support and BLE hardware devices for testing.
   

Overview

We are seeking a highly skilled Kotlin Android Developer to provide part-time support, maintenance, and occasional enhancements for a native Android application used by technicians and healthcare personnel to configure IoT devices in hospital environments.

The app is mature and generally stable, but periodically requires bug fixes, SDK migrations, BLE-related troubleshooting, improvements for new Android OS versions, and small feature enhancements. This is not a staff-augmentation role—it's a long-term, low-volume support partnership with predictable monthly work and additional hours billed as needed.

While this is a part-time position, reliability, technical depth, and communication quality are essential. You’ll work asynchronously with our U.S.-based engineering team via Slack, independently diagnose complex issues, and be accountable for delivering high-quality updates.

Responsibilities

Core Maintenance & Support

• Provide technical troubleshooting, bug resolution, and support for a native Kotlin Android app used in the field to configure IoT devices.
• Maintain and improve Bluetooth Low Energy (BLE) communication flows, including GATT interactions, bonding/pairing flows, timeouts, scan failures, and device-specific quirks.

• Diagnose and reproduce BLE behavior using example IoT devices that we will provide.
  (No in-field/on-site debugging required; occasional remote troubleshooting collaboration possible.)

   

Enhancements & Upgrades

• Implement minor feature updates and UX improvements within the existing codebase.
• Maintain and upgrade the application to remain compatible with future Android SDK and AGP versions, including handling breaking changes and new permission models (especially for BLE).

• Support the build & release process using Fastlane and Google Play Console (publishing preferred, preparing artifacts acceptable).

   

Architecture & Code Quality

• Maintain and refine existing Dagger 2 dependency injection structures.
  (We are open to selective improvements but not full rewrites; long-term the app will eventually be replaced with a Flutter-based version.)
• Update and maintain multi-module Gradle configurations, packaging rules, and build troubleshooting.
• Support JSON handling using Moshi, including codegen adapters and serialization logic for device configuration.

• Ensure application stability during Android 12–16 migration cycles, especially around sensitive BLE permission changes.

   

Collaboration & Process

• Participate in an initial onboarding process to learn the codebase, BLE device workflows, build environment, and testing processes.
• Collaborate asynchronously with U.S.-based team members via Slack.
• Provide clear updates, communicate blockers early, and proactively identify potential issues.
• Track all non-retainer time in 30-minute increments and submit detailed monthly invoices.

Core Android Expertise

• Strong Kotlin skills with the ability to work alongside legacy Java components.
• Deep familiarity with BLE, including:
• GATT characteristics & descriptors
• Bonding/pairing flows
• Connection stability, reconnection logic, and timeout handling
• Common production BLE failure modes

• Comfortable working with XML-based UI and/or fragments/activities (Compose experience a plus, but not required).

   

Dependency Injection (Dagger 2)

• Experience with component graphs, subcomponents, modules, and @ Inject usage.

• Ability to safely update or restructure Dagger 2 where needed without large-scale rewrites.

   

JSON Serialization (Moshi)

• Experience with Moshi adapters and codegen (@ JsonClass(generateAdapter = true)).
• Ability to read/write JSON for BLE device configuration and backend interactions.

Jetpack Architecture Components

• Experience with:
• ViewModel
• LiveData
• Lifecycle-aware components

• Structured logging (Timber)

   

• Build System & Project Structure
• Strong Gradle skills (Groovy or Kotlin DSL), including multi-module setups.
• Experience handling AGP migrations, permission changes, and target/min SDK updates.

• Familiarity with Android packaging rules (packagingOptions), manifest merges, and build troubleshooting.

   

• Build & Deployment
• Experience with Fastlane for build automation and store uploads.

• Comfortable preparing or publishing builds in Google Play Console internal/external tracks.

   

• Soft Skills & Working Style
• Strong English communication skills, both written and spoken.
• Consistent availability for asynchronous collaboration via Slack and email.
• Ability to work independently and diagnose issues without extensive guidance.
• Professional, reliable, and disciplined in reporting hours and meeting expectations.

Nice-to-Have Skills

• BLE tooling & sniffers (nRF Connect, SweynTooth knowledge, etc.)
• Experience with device provisioning, IoT workflows, or regulated healthcare environments.
• Familiarity with Flutter (eventual migration could surface collaboration opportunities).
• Experience with backend APIs, authentication flows, or local persistence strategies.

Job Description

• Bachelor's degree or higher in Computer Science, Software Engineering, or Medicine.
• Good knowledge of QA theory (test design techniques, QA lifecycle, SDLC).
• Basic knowledge with test management and defect tracking tools (e.g., Jira with Xray/Zephyr).
• Basic knowledge of API and Postman
• Experience working within the medical device industry or other highly regulated environments (e.g., avionics, finance) with a strong understanding of validation and compliance requirements is highly desired.
• Proactive.
• Ability to write clear and concise test cases and documentation (Gherkin scenarios).
• Good analytical skills.
• Intermediate or above writing English

Job Responsibilities

• GlobalLogic is starting a completely new engagement and looking for a Middle/ Senior QA Engineer who will follow high-quality standards and provide high-quality test deliverables in WEB and Linux desktop applications.
• Design, develop, execute, and support test cases based on product requirements and specifications with good traceability.
• Perform functional, regression, integration, and exploratory testing on web and desktop Linux applications.
• Collaborate closely with developers, product managers, and other QA team members to identify issues early in the development cycle.
• Report bugs clearly and track them through resolution and FDA certification.
• Participate in sprint planning, estimation, and retrospectives.
• Advocate for quality throughout the software development lifecycle.

Department/Project Description

We are partnering with a global leader in medical devices to develop the next-generation cutting-edge tool used during hip arthroscopy for femoroacetabular impingement (FAI). Client provides surgeons with real-time visualization and measurement capabilities by superimposing virtual tools on X-ray images, enabling precise clinical decision-making. The product will help surgers to plan and to validate the procedures by analyzing 2D images from X-Rays, CT, MRI and building 3D objects.

Our goal is to enhance the product’s capabilities, improving workflow efficiency and advancing surgical outcomes. This project will involve refining requirements, designing intuitive interfaces, and integrating advanced visualization tools to meet the highest clinical standards. Join us in shaping the future of minimally invasive orthopedic surgery.

We are a product-driven tech company developing fast-growing D2C brands across pets, beauty & wellness niches.
We are expanding our performance creative team and looking for a concept-driven editor who can think strategically and build stories that convert — not just cut footage.

Responsibilities

• Produce short-form performance ads for Meta & TikTok (15–120 sec)
• Turn briefs into effective creative narratives
• Develop hooks, strong messaging & UGC-based concepts
• Analyze campaign results and iterate fast
• Work closely with creative strategy leads

Requirements

• Solid experience with direct-response ads and e-commerce
• Strong Adobe Premiere Pro skills
• Deep understanding of hooks, pacing, CTAs & persuasion psychology
• Creative + analytical mindset (ideas + performance optimization)
• High delivery pace — 8+ new concepts per week
• Strong visual taste
• AI-assisted production tools proficiency — nice to have

We are a product-driven tech company developing fast-growing D2C brands across pets, beauty & wellness niches.

We are hiring a high-level executor who can produce fast, precise and polished performance videos, based on clear direction and structured frameworks.

Responsibilities

• Edit performance ads for Meta & TikTok following briefs
• Replicate brand styles and editing frameworks
• Execute creative leads’ direction into final deliverables

• Produce multiple variations from raw footage & guidelines

   

Requirements

• Experience in high-performance paid ads (Meta/TikTok)
• Strong Adobe Premiere Pro skills
• Ability to work with hooks, pacing, CTAs and storytelling
• High output — 8+ video variations per week
• Excellent attention to detail
• AI-tools usage skills — a plus

We are looking for a Help Desk Specialist specialist for our client.

Requirements

• At least 1 year of experience as a SysAdmin or Help Desk Specialist;
• Understanding of how IT services work (Google Workspace, ClickUp, CRM);
• Ability to structure information and document processes;
• High level of self-organization and responsibility;
• Quick reaction, analytical thinking, attention to detail;
• Basic technical skills (account setup, working with VPN, browsers, antivirus tools).

Responsibilities

• Receive and process employee requests through all channels (chat, task system) within established deadlines;
• Log all actions in ClickUp or another tracking system;
• Monitor recurring incidents and identify process bottlenecks;
• Create mini-guides and instructions enabling employees to resolve simple tasks independently;
• Automate typical processes (account creation, access management, basic configurations);
• Improve the user experience for employees working with IT services;
• Optimize IT tool expenses and search for more efficient solutions;
• Purchase domains and proxies;
• Administer domains;
• Deploy websites;
• Perform other tasks assigned by the manager related to supporting operational processes.

I’m the Director of Marketing at Rwazi.com (B2B SaaS).
We’re rebuilding our entire marketing site on Webflow - fast, clean, scalable.
 

You’ll work day-to-day with our SEO Content Manager:
- They own copywriting, content and content conversion
- You own design, structure, and website conversions
- Together you own growth through the website
 

📚 What You’ll Do:
- Rebuild the full site 10-15 pages in 4-6 weeks (Client-First architecture)
- Execute a new design system from our Head of Design - and improve it if possible
- Month 2-12: Ship 20–40 pages/month using scalable templates
- Build CMS structures & templates for programmatic SEO (templates → scale)
- Own website conversion rate optimization (this becomes your #1 KPI)
 

📚 Who We’re Looking For:
A hybrid: designer × builder × someone who genuinely geeks out on CRO.

Must have:
- Strong Webflow (clean structure, CMS, components)
- Figma - can design & iterate, not just copy
- Solid responsive logic
- Comfortable with light custom JS
- Bonus: Claude Code, Figma Make AI, animations/interactions confidence
 

🎨 The Style We Need:

If these resonate, we’re aligned:
n8n.io · 
lattice.com · 
breakcold.com · 
twain.ai · 
zero.inc · 
dovetail.com · 
palantir.com · 
linear.app · 
raycast.com · 
resend.com

Clean. Smart. Modern. Systematic. Conversion-driven.
 

💸 Compensation & Logistics:
- $2,000/month (CEO-approved)
- If you’re exceptional, I personally go to the CEO to push +$500–1,000
- Full-time, remote
- At least 3 hours overlap with Brazil working time (GMT-3)
- English: conversational+
- This starts as redesign + migration → becomes our long-term growth engine.
 

📩 How to Apply

Send:
- Your Webflow portfolio (best 3–6 projects)
- Examples of multi-page builds or template systems
 

Quick answers:
¿ Can you build in the style above?
¿ Experience with scalable CMS structures?
¿ Do you enjoy improving conversion flows (be honest)?

Description
 

We’re looking for a Senior React / React Native Developer (part-time) to help us build high-performance mobile web apps for our subscription-based gaming platform.
You’ll work on fast, polished, mobile-optimized interfaces that run inside Instagram WebView, Safari, and Chrome, with deep integration into Apple Pay SDK, analytics, and custom API flows.

What you will do

• Develop and maintain mobile-first React/React Native web apps with smooth animations and modern UI.
• Integrate Apple Pay SDK, handle payment tokens, confirmations, fallbacks, and custom web-payment flows.
• Connect and optimize backend APIs (REST/JSON), manage state, handle errors, and ensure stability at scale.
• Implement event tracking and analytics for Facebook Ads, TikTok Ads, AppsFlyer, and internal dashboards.
• Build web2app funnels, onboarding flows, paywalls, subscription logic, and retention-driven UI.
• Optimize performance on low-end and high-end devices, reduce bundle size, improve loading speed, and polish transitions.
• Work closely with design to deliver smooth animations and pixel-perfect mobile layouts.
 

Requirements

• 3–5+ years of experience with React / React Native.
• Strong JavaScript/TypeScript fundamentals.
• Confident in Apple Pay SDK, payment integrations, and secure client-side payment flows.
• Experience with analytics integrations: Facebook Ads events, TikTok Ads events, UTM/ClickID tracking, deep links.
• Excellent understanding of mobile browser behavior, especially Instagram WebView & Safari quirks.
• Experience with animations (Framer Motion, Reanimated, Lottie).
• Ability to write clean, optimized, maintainable code.
• Strong debugging and performance-tuning skills.
 

We offer

• Part-time, flexible schedule.
• High-speed product environment with short cycles and direct impact.
• Work on visually rich, animation-heavy mobile web apps.
• A team that values clean code, creativity, and autonomy.

Location: Remote 
Client Domain: Managed IT Services / Cybersecurity / Cloud / MSP 
English level: B2 — strong spoken English required for daily communication and interviews 

About the Project 

We are partnering with a USA-based MSP company that has been delivering managed IT services, cybersecurity solutions, cloud services, and infrastructure management for over 25 years. 
You will work in a modern, security-focused environment supporting multiple small and medium business clients with advanced Microsoft 365 and endpoint security solutions. 

Responsibilities 

Microsoft Intune / Endpoint Manager 

• Manage MDM/MAM for Windows, macOS, iOS, and Android environments. 
• Create, deploy, and troubleshoot Configuration Profiles and Compliance Policies. 
• Implement and manage Windows Autopilot, Apple Business Manager, and other provisioning methods. 

Security & Conditional Access 

• Design and implement Conditional Access policies within Zero Trust frameworks. 
• Work with Microsoft Entra ID (Azure AD), including MFA, Identity Protection, and directory management. 
• Apply and manage Intune Security Baselines. 

Microsoft Defender Suite 

• Administer Defender for Endpoint (MDE), including ASR rules, TVM, and security integrations. 
• Support additional Defender workloads (Defender for Office 365, etc.). 

Automation 

• Use PowerShell for automation, configuration, mass deployment, and remediation scripts. 

Technical Experience (MSP-Focused) 

• Proven experience managing multiple Microsoft 365 / Intune tenants. 
• Implementing security policies following industry standards (HIPAA, CMMC, Cyber Essentials, etc.). 
• Packaging and deploying applications (Win32, LOB, Store Apps) via Intune. 
• Managing Windows Update Rings and patching through Intune. 
• Troubleshooting enrollment issues, policy conflicts, CA blocks, and compliance problems. 

Soft Skills & Mindset 

• Ability to communicate clearly and professionally with both technical and non-technical clients. 
• Strong documentation skills — SOPs, configurations, playbooks. 
• Scalability mindset: building reusable, template-based solutions for many clients. 
• Ability to prioritize and manage multiple projects in a fast-paced MSP environment. 

Certifications 

(Training completed or certifications in progress are acceptable.) 
Highly valued certifications for this role: 

• MD-102 — Microsoft 365 Endpoint Administrator Associate 
• SC-300 — Microsoft Identity and Access Administrator Associate 
• SC-200 — Microsoft Security Operations Analyst 

We Offer 

• Opportunity to propose solutions and influence technical decisions 
• Dynamic and challenging tasks 
• Team of experienced professionals 
• Competitive salary 
• Low bureaucracy 
• Continuous self-improvement 
• Long-term employment with paid vacation and social benefits 
• A bunch of perks 😊 

We seek a skilled and experienced Network Security Engineer to join our team and work on projects and tools focused on network security. You will play a key role in strengthening the security of our infrastructure and network, building and maintaining monitoring systems, and developing automation to improve our security operations.

Responsibilities:

• Design, develop, implement and maintain solutions to protect and monitor the network from threats (firewalls, IDS/IPS, VPN, NAC, etc);
• Analyze network traffic to identify anomalies and threats;
• Participate in projects to improve network security architecture and posture;
• Audit and review network security systems/tools configurations to ensure compliance with security standards;
• Integrate network security tools with internal systems and workflows for further handling and response;
• Create automation tools for event analysis and operational efficiency;
• Support network segmentation policies and enforce security requirements.

Requirements:

• 4+ years of experience in information and network security. Solid understanding of network and security protocols, technologies and tools;
• Hands-on experience in developing, integrating, and testing security solutions, as well as configuring and administering network equipment;
• Knowledge of key network security tools and technologies: NGFW, IDS/IPS, WAF, VPN, Proxy, Netflow, FPC, etc;
• Ability to develop security policies for protecting network infrastructure, as well as creating signatures and rules for custom detection;
• Proficient in Linux administration and Linux network stack;
• Familiarity with SIEM systems, hands-on experience in incident response and evidence collection, as well as with traffic analysis tools (e.g. Wireshark);
• Scripting skills for automation (Python, Bash, etc);
• Understanding of Zero Trust, network segmentation, and access control (NAC/802.1x);
• Business level proficiency in English or above (equivalent to B2 or above in CEFR).

Nice to Have:

• Experience with Docker/Kubernetes;
• Familiarity with security frameworks and standards (ISO 27001, NIST, MITRE ATT&CK);
• Experience with honeypots and deception technologies;
• Knowledge of cloud technologies (e.g. AWS, GCP, etc);
• Knowledge of PKI security tools and technologies;
• Relevant certifications (e.g., CCNA/CCNP Security, OSCP, CEH, Fortinet NSE).

Description

About project: Mobile marketing and audience platform
 

Leading mobile marketing and audience platform, empowers the app ecosystem with cutting-edge solutions in mobile marketing, audience building, and monetization. With integration into over 500,000 monthly active apps and a global reach, our team leverages first-party data to deliver impactful and scalable advertising solutions.
 

We’re looking for a highly skilled, independent, and driven Machine Learning Engineer to lead the design and development of our next-generation real-time inference services - the core engine powering algorithmic decision-making at scale. This is a rare opportunity to own the system at the heart of our product, serving billions of daily requests across mobile apps, with tight latency and performance constraints.
 

Our platform empowers the mobile app ecosystem, simplifying mobile marketing, audience building, and mobile monetization. With direct integration into over 500,000 mobile apps, our platform processes enormous volumes of first-party data to drive intelligent, real-time decisions that fuel growth for our partners.
 

You’ll work at the intersection of machine learning, large-scale backend engineering, and business logic, building robust services that blend predictive models with dynamic, engineering logic - all while maintaining extreme performance and reliability requirements.

Job Description:
 

· Own and lead the design and development of low-latency Algo inference services handling billions of requests per day

· Build and scale robust real-time decision-making engines, integrating ML models with business logic under strict SLAs

· Collaborate closely with DS to deploy models seamlessly and reliably in production

· Design systems for model versioning, shadowing, and A/B testing at runtime

· Ensure high availability, scalability, and observability of production systems

· Continuously optimize latency, throughput, and cost-efficiency using modern tooling and techniques

· Work independently while interfacing with cross-functional stakeholders from Algo, Infra, Product, Engineering, BA & Business.
 

Requirements
 

· B.Sc. or M.Sc. in Computer Science, Software Engineering, or a related technical discipline

· 5+ years of experience building high-performance backend or ML inference systems

· Deep expertise in Python and experience with low-latency APIs and real-time serving frameworks (e.g., FastAPI, Triton Inference Server, TorchServe, BentoML)

· Experience with scalable service architecture, message queues (Kafka, Pub/Sub), and async processing

· Strong understanding of model deployment practices, online/offline feature parity, and real-time monitoring

· Experience in cloud environments (AWS, GCP, or OCI) and container orchestration (Kubernetes)

· Experience working with in-memory and NoSQL databases (e.g. Aerospike, Redis, Bigtable) to support ultra-fast data access in production-grade ML services

· Familiarity with observability stacks (Prometheus, Grafana, OpenTelemetry) and best practices for alerting and diagnostics

· A strong sense of ownership and the ability to drive solutions end-to-end

· Passion for performance, clean architecture, and impactful systems

Interview process - 2 stages (technical and interpersonal).

We’re a fast-growing Curacao-licensed online casino targeting Tier 1 markets. We’re looking for a Facebook Media Buyer who can start campaigns from zero and scale them profitably.

Responsibilities:

•  Launch and scale Facebook campaigns from scratch for Tier 1 geos (UK, CA, AU, DE).

•  Source and manage the necessary ad accounts, tracking tools, and other resources to set up campaigns.

•  Conduct audience research, segment targeting, and full-funnel optimization.

•  Test and optimize ads, creatives, and campaigns to maximize ROI and LTV.

•  Track, analyze, and report performance, adapting strategies in real-time.

•  Ensure compliance with Facebook policies for iGaming.

Requirements:

•  Proven experience and track record in Facebook ads for iGaming.

•  Ability to start campaigns from zero and scaling profitably.

•  Knowledge of where to obtain and manage accounts, tracking tools, and essential campaign resources.

•  Strong analytical skills and experience with Ads Manager and performance tracking.

•  Self-starter, creative, and able to work independently in a fast-paced environment.

Nice to Have:

•  Experience with other paid social channels (TikTok, Snapchat, networks).

       We are looking for a Transaction Monitoring Analyst for the international FinTech product company that offers multicurrency IBANs, merchant services, and mass payout solutions to low-, medium-, and high-risk businesses. The company provides premium and convenient payment services worldwide.

Main markets - Tier  -1, 2, 3 

Department – Risk & Compliance team

The company size - up to 70 people

Work type - Fully remote job from any country or offices in UK and Malta

Conditions - Competitive salary benefits, remote mode (Full-time), career and financial growth, paid vacation and sick leave, and other goodies.

Requirements:

• 2+ years of experience in Transaction Monitoring, AML Investigations, Merchant Risk, or Fraud Prevention (preferably within Acquiring, FinTech, or other regulated payment environments).
• Understanding of international ML/TF and fraud typologies.
• Hands-on experience in Acquiring and Merchant Risk.
• Proven ability to analyse large datasets and detect behavioural patterns or anomalies.
• Excellent analytical and problem-solving skills with high attention to detail.
• Strong communication skills — ability to present complex findings in a clear and concise way.
• Proactive mindset and ownership approach — continuously improving systems and processes.
• English — B2+

As a plus:

Familiarity with transaction monitoring systems, CRM tools, and case-management platforms.

Key Responsibilities:

• Review and analyse transactions flagged by internal/external monitoring tools.
• Evaluate existing rules and logic of transaction monitoring systems; propose and implement improvements with the Head of Unit’s approval.
• Conduct in-depth investigations into potentially fraudulent or suspicious activities, including customer transactions, account movements, and third-party relationships.
• Identify patterns and anomalies indicating money laundering or other financial crimes.
• Prepare detailed investigation reports with findings and recommendations for further action.

We Offer:

• Competitive salary and financial stability.
• Transparent career growth with opportunities to achieve Lead and Head roles based on performance
• Work on unique projects where your contributions can reshape company-wide processes
• Days of paid vacation annually, with the flexibility to transfer unused days or receive compensation
• Days of paid sick leave annually, accommodating emergencies and medical needs
• Additional holidays aligned with your local calendar

We just opened 2 seats for a Customer Success & Retention Marketing team.

Free = costs you nothing, pays you in skills, tools, portfolio – and commission.

Most roles are about getting customers.

This is about helping them succeed.

Here's what's broken about customer success in 2025:

Most companies treat CS like support. Answer tickets. Put out fires. React to problems.

That's not customer success. That's customer support.

We've automated support. AI chatbot. Help center. Demo videos. It handles 90% of questions.

Customer success? That's different.

That's building relationships. Analyzing data. Optimizing experience. Proactive outreach before problems happen. Making customers so successful they stay, grow, and refer.

So we asked ourselves:

What if we hired a team of 2 who genuinely care about helping customers succeed – and know how to improve systems, build relationships, and market in ways that make customers stay and grow?

What you'll do as a team:

Build relationships in our Slack community (be the human connection, not the bot – engage, help, build trust with customers where they actually hang out)

Analyze customer metrics (health scores, usage patterns, engagement data, churn signals – spot trends and opportunities before they become problems)

Optimize customer experience (improve onboarding flows, help center content, AI chat responses, key touchpoints – make the system better, not just react to issues)

Proactive customer outreach (reach out before problems happen – check-ins with at-risk customers, celebrate wins with successful ones, guide new customers to value faster)

Retention marketing campaigns (email sequences, in-app messaging, feature announcements, usage tips, win-back campaigns for inactive users)

Create customer stories (capture case studies, testimonials, success stories – turn happy customers into advocates)

Manage referral programs (incentivize and enable customers to bring others)

Upsell/upgrade campaigns (help customers see value in higher tiers when it makes sense for them)

Customer education (webinars, tutorials, best practices – help customers get more value)

Handle hand-offs from AI (when the 10% of cases come through that AI can't handle, you step in – but this is exception, not the rule)

Track and improve retention metrics (churn rate, expansion revenue, NPS, customer lifetime value, referral rate)

As a team of 2, you'll own customer success and retention together. Individually, you'll focus where you're strongest. You'll figure out the split.

→ Weeks 1-2: Deep dive into Unstuck Engine, our customers, and our retention strategy – learn the product deeply, understand customer journey, analyze current metrics. This is your foundation.

→ Weeks 3-4: Trial period – you're doing first relationship building in Slack, analyzing metrics, running retention campaigns, we're all deciding if this fits

→ Months 2-6: You're owning customer success and retention – optimizing experience, building relationships, improving metrics, helping customers succeed

What makes this different:

This isn't customer support. We've automated that.

This is customer success. Strategic. Proactive. Data-driven.

You'll build relationships (not answer tickets). You'll analyze and optimize (not just react to problems). You'll market to existing customers (not just acquire new ones).

Who Should Apply:

Recent graduates in Marketing, Communications, Business, or Psychology. This works best with deep immersion - the more hours you put in, the faster you'll learn and ship. Some interns do 15-20 hours/week, others go full-time (40 hours/week). Full-time means you build more, learn faster, and see stronger results in 6 months.

We're hiring 2 interns who will work as a team. You should care about customer wins, enjoy analyzing data to find insights, and be comfortable building relationships.

Fair warning:

This isn't for everyone.

If you're not willing to spend 2 weeks learning before you start → This requires deep product knowledge to help customers succeed

If you think customer success = answering support tickets → That's automated. This is strategic optimization and relationship building.

If you see customers as metrics → We need people who genuinely care when customers struggle and get excited when they win

If you're not analytical → You'll need to analyze metrics, spot patterns, make data-driven improvements

If you prefer working alone → This is a team role coordinating across CS and marketing

But if you genuinely care about helping people succeed, enjoy analyzing data to find insights and opportunities, like building relationships over time (not transactional interactions), think proactively (solve problems before they happen), want to optimize systems and make them better, and want to see direct impact (customers who stay, grow, and refer) – we should talk.

Because here's what we believe:

0% of sustainable growth comes from ignoring existing customers.

0% of great customer success is reactive support.

100% of the best retention comes from customers who succeed because you helped optimize their experience.

What happens after 6 months?

You complete the internship program and join our alumni network.

Top performers get considered for our Customer Success or Retention Marketing positions (paid, equity, real roles).

Either way, you leave with:

• Experience in proactive customer success and retention marketing (not support)
• Portfolio of retention campaigns and customer success optimization
• Real metrics (retention improvements, expansion revenue, NPS growth, referrals generated)
• Understanding of data-driven customer success
• Commission earned from retention and expansion success

The best customer success doesn't feel like support. It feels like partnership.

Ready to learn customer success and retention marketing that actually works?

Apply: Record a 1-minute video (phone quality is fine) explaining:

• What excites you about customer success (not support – the strategic, proactive kind)?
• Tell us about a time you improved a system or process to help people (doesn't have to be work-related)
• Why you, why now, why this internship?

P.S. — Still reading? Good. Think about that time you improved something to make it better for others. What drove you to optimize, not just react? Then record that video. We want people who see opportunities to make things better, not just people who respond when things break.

Data Science UA is a service company with strong data science and AI expertise. Our journey began in 2016 with the uniting top AI talents and organizing the first Data Science tech conference in Kyiv. Over the past 9 years, we have diligently fostered one of the largest Data Science & AI communities in Europe.

About the client:
Our client's platform is designed to work with sales representatives and automate as much of their work as possible, in order to allow them to connect with their clients and make their communications faster. The company also provides intelligence to team managers with performance insights, allowing them to coach their sales reps more effectively.

About the role:
As a Machine Learning Engineer in the Conversational Intelligence Team, you will be responsible for building systems that process real-time audio and text streams from the Knowledge AI Assistant. You will build scalable machine learning platforms and systems to handle large quantities of data. Engineer low-latency and high-throughput ML systems that must scale for a growing business

Responsibilities:
- Working with voice streams and real-time transcriptions of voice streams to extract intelligence and actionable insights for customers
- Analyzing the relevance of extracted intelligence, performance of the extraction algorithms, and evaluating the performance of third party voice processing APIs
- Finding ways to engineer high availability into a system that has lots of moving parts, not all of which are directly under your control
- Working with stakeholders to make sure our customers have the tools they need to be successful on our platform
- Finding quick ways to prototype and test possible solutions to large problems
- Looking across the stack for the best return on investment for any given pain point.

Requirements:
- 4+ experience in the Machine Learning sphere
- 3+ years of experience shipping production-quality code in Python or C++, along with strong software engineering skills
- 1-2+ years of experience working with Natural Language Processing.
- Experience with cloud-based data platforms and continuous-deployment projects
- Experience with implementing machine learning pipelines
- Willing to go above and beyond to help other team members
- Ability to prioritize details along a path of iterative delivery
- Ability to quickly ramp up new technologies and start contributing.

Desirable:
- Experience with Go
- Experience building platforms from scratch

We offer:
- Competitive salary and perks; annual satisfaction survey and performance review
- Paid vacation and 100% paid sick leave
- Work in a creative ,friendly environment using cutting-edge technologies
- Technical and product leadership opportunities

We're looking for an Automation QA Engineer who enjoys solving problems, writing clean automation code, and ensuring product quality at scale.

Role Overview 

As an Automation QA Engineer, you will design, implement, and maintain automated test frameworks for front-end and back-end systems. You’ll work closely with developers, DevOps, and product teams to ensure seamless CI/CD integration and high-quality releases. This role is ideal for someone with 2–3 years of experience who has strong technical foundations, good debugging instincts, and experience testing modern web applications. 

Key Responsibilities 

• Build and maintain automated UI and API test suites (primarily using TypeScript). 

• Develop automated tests using Playwright or similar test frameworks. 

• Analyze logs, network calls, and execution traces to identify failures or flaky tests. 

• Collaborate with developers to define test strategies and acceptance criteria. 

• Integrate automated tests into CI/CD pipelines using GitHub Actions or Jenkins. 

• Write and optimize SQL queries for validation of back-end data. 

• Create test plans, test cases, and documentation for new and existing features. 

• Identify root causes of issues and propose improvements to automation frameworks. 

• Work with cross-functional teams to continuously improve QA processes.

Required Skills & Experience 

• 2–3 years of experience in Automation QA or Software Testing. 

• Strong programming skills in TypeScript (primary automation language). 

• Hands-on experience with Playwright, Cypress, or Selenium (Playwright preferred). 

• Practical experience with GitHub Actions or prior experience with Jenkins CI/CD. 

• Familiarity with API testing tools (Postman, REST clients, or automated API frameworks). 

• Solid understanding of testing methodologies, debugging, and root-cause analysis. 

• Experience writing SQL queries and validating data across relational databases. 

• Ability to work independently and communicate effectively in a fast-moving environment.