Jobs at Djinni

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We’re looking for a skilled 2D Animator with strong experience in creating high-quality animations for slot games.

Responsibilities:

• Animate 2D characters, symbols, and backgrounds using Spine animation software.
• Follow detailed specs to ensure accuracy.
• Collaborate with designers, developers, and artists for cohesive visuals and smooth gameplay.
• Create eye-catching animations that enhance the player experience.
• Optimize animations for performance across platforms.

• Contribute to the creative process from concept to implementation.

   

Requirements:

• Extensive experience with Spine animation software.
• Strong portfolio, especially in slot game animation.
• Proficiency in 2D animation techniques.
• Industry experience in slot games is a plus.
• Strong attention to detail and teamwork skills.

• Ability to meet deadlines in a fast-paced environment.

   

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement

• Supportive and positive work culture, collaborating with like-minded teammates

   

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please share examples from your portfolio that showcase your animation work, particularly for slot games?
2. What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?

We are looking for a detail-oriented and proactive Researcher to join our team. In this role, you will be responsible for gathering, analyzing, and synthesizing data to support strategic decision-making across various departments. Your insights will help drive product development, market positioning, and operational improvements.

Requirements:

— 1 years of experience in research or analytical roles.

— Strong skills in information retrieval, validation, and interpretation.

— Ability to manage large volumes of data and think critically.

— Proficiency in Excel, Google Sheets, and PowerPoint; experience with BI tools or Python/R is a plus.

Responsibilities:

— Conduct primary and secondary research on assigned topics.

— Collect and organize information from public sources, databases, and academic or industry literature.

— Analyze data and prepare clear, concise reports and presentations.

— Monitor industry trends, competitors, or technological developments, depending on the focus area.

— Collaborate with internal teams to clarify research goals and deliver actionable insights.

We offer:

— Competitive salary

— Work with international products

— Work format - remote

— Salary, tied to the dollar exchange rate

— Career growth that you can influence by showing the right results, as we are constantly expanding

We’re looking for a skilled Product Security Engineer with a strong technical background to drive security initiatives across our product ecosystem. In this role, you’ll collaborate closely with development and platform teams to proactively identify and mitigate security risks, integrate robust security practices into every stage of the software development lifecycle (SDLC), and lead efforts around automation, tooling, and secure configuration of Azure-based infrastructure and pipelines.

Responsibilities

• Design, implement, and maintain secure and scalable CI/CD pipelines using Azure DevOps
• Automate provisioning and configuration of Azure infrastructure (Terraform, ARM templates)
• Conduct threat modeling, architecture reviews, and secure code assessments
• Collaborate with engineering teams to ensure secure application deployment and configuration
• Embed security controls and checkpoints across the SDLC
• Manage and optimize security tools: SAST, DAST, SCA, container and IaC scanning
• Tune automation workflows and reduce false positives
• Secure Azure services such as App Services, AKS, Key Vault, and Azure AD
• Guide on secrets management, access control, and workload hardening
• Participate in incident response and root cause analysis with the SOC

• Support compliance efforts (SOC 2, ISO 27001) and contribute to audit readiness

   

Requirements

• 7+ years in Product Security, Application Security, DevSecOps, or related fields
• Strong development skills (Python, Java, JavaScript, Go, or C# preferred)
• Solid hands-on experience with Azure (Azure DevOps, App Services, Key Vault, AKS)
• Familiarity with security standards like OWASP, CWE, and secure coding best practices
• Experience with CI/CD security automation (GitHub Actions, Azure DevOps)
• Strong understanding of infrastructure-as-code and cloud security (Terraform, Docker, Kubernetes)
• Background with IAM, API security, and regulatory compliance (SOC 2, ISO 27001, NIST)
• Experience troubleshooting production issues and optimizing performance in cloud environments

• Strong communication and collaboration skills

   

Preferred Qualifications

• Experience working with multi-tenant SaaS applications
• Understanding of AI/ML security principles
• Familiarity with threat intelligence and attack surface management tooling

What’s In It for You?

• Career Growth – Opportunities to develop and advance.
• Performance Reviews – Regular feedback and support.
• Work Anniversaries – Special gifts to celebrate milestones.
• Flexible Work – Hybrid or remote (Lviv office available).
• Mentorship – Guidance from experienced professionals.
• Accounting Support – We handle the paperwork.
• Paid Time Off – 18 vacation days + 5 sick days per year.
• Extra Leave – 10 additional days off annually.
• Free Office Lunches – Enjoy meals on us.
• Team Events – Gatherings, gifts, and a welcoming atmosphere.

N-iX is a software development service company that helps businesses across the globe develop successful software products. Founded in 2002 in Lviv, N-iX has come a long way and increased its presence in nine countries - Poland, Ukraine, Sweden, Romania, Bulgaria, Malta, the UK, the US, and Colombia. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies.
 

Our Client is a leading provider of automated storage and logistics systems. Together with N-iX and client engineers you will work on development of comprehensive, scalable, and efficient solution designed to meet the evolving needs of modern warehouse management, ensuring a robust and future-proof operational environment.
 

Responsibilities :

• Actively engaging in development meetings to stay abreast of new technologies and understand the company's vision and objectives.
• Playing a key role in technical planning meetings, collaborating with colleagues to discuss user stories and decompose tasks with the end result in mind.
• Ensuring the delivery of high-quality products through meticulous practices such as documentation, code reviews, unit tests, API tests, and comprehensive monitoring.
• Collaborating closely with the product manager to ensure the team's clear understanding of the project's purpose.
• Proactively escalating issues to the Head of Development when assistance is required.
• Aligning with the team's goals during daily stand-up meetings.
• Advocating for improvement suggestions during retrospective meetings that lead to positive changes. 
   

Requirements :

• Experience with Data Warehouse concepts and ETL/ELT processes and tools
• Strong understanding relational database management
• Deep knowledge of C#, including its latest features, object-oriented programming (OOP) principles, and best practices.
• Proficiency in the .NET Core framework, including understanding of its architecture, components, and how to use it for building scalable, high-performance web APIs.
• Expertise in using Entity Framework Core for database operations, including code-first approach, and LINQ (Language Integrated Query) for data manipulation.
• Ability to write and maintain integration tests to ensure that different components of the API work together as expected.
• PostgreSQL experience
   

 Nice-to-haves:

• Apache Spark, Debezium
• Clean Architecture, DDD/CQRS
   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

This role focuses on employer brand development, organizing educational events, and enhancing the organization’s reputation as a top choice for technical talent in R&D. It combines community engagement, event management, and strategic branding efforts to attract the best minds in research and development.
 

Key Responsibilities:

• Develop relationships with academic institutions, research organizations, and technical communities to enhance brand visibility.
• Organize and manage educational events (e.g., workshops, webinars, hackathons) to engage top technical talent.
• Collaborate with Talent Acquisition partners to attract and engage potential candidates for R&D teams.
• Track and report on the effectiveness of branding and community engagement activities.
   

Qualifications:

• 3+ years of experience in employer branding, community engagement, or related fields within an international context, ideally in tech or R&D.
• Proven experience in event planning and management for technical or academic audiences.
• Strong communication, organizational, and project management skills.
• Familiarity with the scientific and technical communities.
• Advanced proficiency in English is a must.

Binaryx Platform is an innovative tool that allows anyone to invest in rental real estate starting from $50 and generate passive income. The digital transaction takes only a few minutes: users acquire a share in residential properties on the real estate marketplace, become co-owners, and earn rental income, which is available for withdrawal at any time.

Our goal is to significantly strengthen our financial processes and ensure the accuracy and transparency of all transactions. Therefore, we are seeking a qualified professional for the position of accountant.

Responsibilities:

• Maintain accurate records of the company's expenses and income.
• Execute and monitor crypto and fiat payments across multiple platforms (banks, exchanges, wallets).
• Develop and maintain financial models, forecasts, and cash flow analysis to support strategic decisions. 
• Analyze company performance, cost structures, and profit margins across fiat and crypto operations. 

• Assist in preparing internal financial reports, KPIs.

   

Candidate Requirements:

• 1+ years of experience in financial analysis, treasury, or payments — fintech or crypto experience preferred. 
• Strong understanding of both traditional banking systems and blockchain-based assets. 
• Experience with crypto wallets, exchanges, and on/off-ramp processes. 
• Proficiency in Excel/Google Sheets; experience with financial tools (QuickBooks, or similar) a plus. 

• Analytical mindset, high attention to detail, and strong organizational skills.

   

What We Offer:

• Salary: 1000+ USDT per month
• Payment Terms: You will be paid on the first day of the month (±4 days)

Working hours: Monday to Friday, 9:00 AM to 6:00 PM CET

• Probation period: 1 month
• 20 days of paid vacation leave per year

• 5 days of paid sick leave

   

Have questions? -> Ask them in telegram HRBinaryx

Recruitment process:

• Pre-screen call with recruiter (15-20 min)
• Interview with CEO (30-45 min)
• Offer

Were searching for a driven and experienced Marketing Manager to spearhead the launch and growth of pricing co-pilot for Amazon/Shopify sellers. This role entitles building a category and empowering e-commerce sellers with cutting-edge pricing intelligence. You'll own the strategy and execution, driving user acquisition and establishing the product as the go-to solution in the market.

Responsibilities

• Develop & Execute GTM Strategy: Craft and implement a data-driven go-to-market strategy, encompassing product positioning, messaging, and channel mix, with a focus on early traction and rapid scaling.
• Own Performance Marketing: Plan and execute performance marketing campaigns across key channels (Affiliate marketing, Google Ads, Social Media, etc.), tracking spend and optimizing for customer acquisition cost (CAC) and lifetime value (LTV).
• Content Marketing: Create high-impact content (blog posts, case studies, webinars, etc.) that educates and engages our target audience, positioning Lasker AI as the thought leader in AI-powered pricing for e-commerce.
• Community Building & Engagement: Establish a strong online presence and foster a thriving community around Lasker AI, engaging with potential customers on relevant forums, social media groups, and industry events.
• Sales & Marketing Alignment: Work closely with the sales team to develop compelling sales collateral, provide product training, and ensure seamless lead handover and conversion.
• Experiment & Iterate: Continuously test and refine marketing initiatives, analyzing data to identify growth opportunities and optimize campaign performance.
   

Requirements

• 3+ years of experience in B2B/B2C SaaS marketing, with a demonstrable track record of successfully launching and scaling new products, ideally in affiliate channels of acquisition business.
• Experience with affiliate mareking, understanding growthlooops.
• Deep understanding of paid acquisition channels (Tik-Tok, Google Ads, Facebook Ads, LinkedIn Ads, etc.), with a data-driven approach to campaign management and optimization
• Excellent writing and communication skills with the ability to create engaging and informative content that resonates with target audiences.
• Strong analytical skills and experience with marketing analytics tools (e.g., Google Analytics) to track key metrics and measure campaign effectiveness.
• A growth-hacking and results-oriented approach to marketing, with a passion for experimentation and finding creative solutions to drive growth.
• Solid understanding of the e-commerce landscape, including key challenges and opportunities faced by Amazon and Shopify sellers.
• Experience with HubSpot Marketing Hub and marketing automation tools.

Our client company is a rapidly growing UK-based fintech building a next-generation international payments and FX platform. Regulated by the FCA as an Electronic Money Institution, they help businesses around the world pay and get paid in multiple currencies — simply, fast, and without borders.

As they scale their core R&D team, they’re looking for a Senior Fullstack Engineer who’s product-oriented, proactive, and thrives in an environment where engineering drives business impact. If you enjoy autonomy, smart teammates, and real ownership — this is a place where your work matters.

🔧 What you'll be working on:

• Building and evolving core features across the platform using React, Node.js, PostgreSQL, and MongoDB
• Designing scalable APIs (REST, GraphQL) and robust backend architecture
• Shipping features end-to-end in collaboration with design, product, and ops
• Owning technical decisions in a modern cloud-native setup (AWS, Docker)
• Driving best practices, improving performance, and mentoring teammates
  
   

🚀 We’re looking for someone who:

• Has 5+ years of experience in fullstack role
• Writes clean, scalable code and cares about architecture as much as execution
• Is confident working with React, Node.js, and cloud environments (preferably AWS)
• Speaks English at B2+ level — you’ll be collaborating with an international team
• Enjoys autonomy, thrives in a startup-style setup, and is comfortable making decisions
• Will be a plus fintech or payment-related experience
  
   

✨ What makes this opportunity special:

• You’ll join a lean, senior team where decisions are fast and your voice matters
• You’ll work closely with product and business teams to deliver real customer value
• You’ll enjoy minimal meetings, async communication, and focus time
• You’ll use a modern, well-maintained stack: PostgreSQL, MongoDB, Node.js, React, GraphQL, Cypress, Jest, Docker, AWS
  
   

💼 Contract & perks:

• Full-time B2B cooperation
• Paid vacation and sick leave
• Hybrid or remote setup — you can work from anywhere, or optionally join team hubs in Lisbon or Bucharest
• Transparent roadmap, supportive culture, and direct access to leadership
  
   

If you're looking for a role where you can build, own, and grow — this team is ready for you.

📍 Open to Ukrainian candidates in Ukraine and Poland

🧑‍💻 Fully Remote

📍 High Salary 

Role & Responsibilities: 

• Position: Senior Full-Stack Engineer (Backend-Focused)

• Backend to Frontend Ratio: 80% backend, 20% frontend (most work done by backend) 

• Key Responsibilities: 

◦ Integration for payment solutions (Stripe, Salesforce) 

◦ High-scale system architecture, handling high traffic and large data volumes 

◦ Third-party integrations and billing system experience Technical Requirements: 

• Primary Technologies: 

◦ Backend: Node.js, NestJS, TypeScript 

◦ Frontend: React + TypeScript 

◦ Database: PostgreSQL, MongoDB 

◦ Cloud & Infrastructure: AWS, scaling solutions 

◦ Messaging Queues: SQS, RabbitMQ, Kafka 

◦ APIs: GraphQL 

• Experience Level: 

Minimum 7  years 

• Work Stability: 

At least 3-4 years in one company 

• Language Skills: 

English at B2 level (must be very good) 

Hiring Process: 

1. Intro Call (30 min) 

2. Technical Interviews (1h each) 

a. Candidate presents high-level scaling and past experience (no code review) + online coding test 

b. Whiteboard session covering architecture questions  

Position Name: FP&A Analyst
Reports to: Director of Finance
Type: Fulltime Contract

 

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

The FP&A Analyst position is a key member of the Finance team reporting to the Director of Finance.

Responsibilities:

• Develop and maintain financial models to support budgeting, forecasting, and long-term planning.
• Analyze financial data and provide insights to support strategic decision-making.
• Prepare monthly, quarterly, and annual financial reports on time.
• Collaborate with various departments to gather and analyze financial information.
• Monitor key performance indicators (KPIs) and provide variance analysis.
• Assist in the preparation of presentations for senior management and stakeholders.
• Ensure compliance with financial regulations and company policies.
• Utilize QuickBooks Online (QBO) and NetSuite for financial reporting and analysis
• All other tasks and duties assigned by the supervisor

Requirements:

• Minimum of 3 years of experience in financial planning and analysis.
• Proven experience with QuickBooks Online (QBO) and NetSuite is essential
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills.
• Detail-oriented with a high level of accuracy.
• Ability to work independently and collaboratively within a team.
• Proficient in MS Office, particularly Excel, Outlook, and Word

Preferred Qualifications

• Experience in a fast-paced, high-growth environment.
• Knowledge of additional financial software and tools.

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

HairLabs is a UK-based biotech company developing the world’s first scientifically backed nutraceutical complex — Anti Grey 1.0 — designed to prevent grey hair.
Our D2C store is already live, and we’re now looking for a Shopify specialist to help us optimize, maintain, and continuously improve the site.

🔧 Key Responsibilities:

• Implementing technical updates and improvements on the existing Shopify store
  (structure, templates, design, and theme adjustments)
• Setting up or updating payment systems (Shopify Payments, Stripe), and configuring shipping and logistics
• Supporting integrations: GA4, Meta Pixel, TikTok Pixel, Klaviyo, chat tools (Tidio, WhatsApp)
• Optimizing site performance (image handling, caching, responsiveness)
• Working with Liquid, HTML/CSS to customize themes and pages based on business needs
• Managing domain settings, SSL certificates, and Shopify updates
• Providing technical SEO support (meta tags, URLs, alt attributes)
• Integrating Shopify API with other systems (CRM, ERP, etc.)
• Ongoing monitoring of site functionality and bug fixing

✅ Nice to Have:

• Experience with Shopify Plus
• Understanding of UX structure and navigation logic
• Knowledge of GDPR or similar data privacy standards
• Experience working with English-language documentation (English proficiency is preferred but not required)
• Independence and initiative: ability to identify and improve weak points without prompting

 Ideal Candidate:

• Has completed at least 3 Shopify projects with measurable outcomes
  (e.g., improved loading speed by 40%)
• Is comfortable working in a support/maintenance environment but ready to scale and grow the store
• Can handle technical tasks without detailed instruction — acts on insight and initiative
• Is motivated to become the technical backbone of a fast-growing biotech brand

At VitaUp, we’re building one of the fastest-growing wellness supplement brands on Amazon US. With over 9 years of experience in the health & wellness niche, we create high-quality products that help people live better, healthier lives. 

As our brand grows, we understand the value of visual storytelling — and we’re looking for a skilled and sales-driven Designer to make our products stand out.

We believe that great design is not just beautiful — it’s strategic. That’s why we’re searching for someone with a sharp eye, strong digital taste, and a feel for visual identity in both digital and offline formats.

What You'll Do

• Create and maintain cohesive visual brand identity across Amazon and website
• Design visuals for website, landing pages, social media, and conversion-driven ad creatives.
• Work on offline materials, particularly packaging and labels.
• Develop compelling static, motion, and branded content that supports product storytelling
• Assist in visual strategy: brainstorm concepts, improve templates, elevate aesthetic standards
• Maintain high attention to detail in layout, typography, and brand consistency
• Be proactive in improving and evolving visual touchpoints across the brand
  
   

What You Bring

• 3+ years of experience as a graphic or marketing designer — ideally in e-commerce, wellness, beauty, healthcare or with Amazon.
• Strong portfolio that shows your aesthetic range and eye for clarity, emotion, and balance
• Advanced skills in Figma, Blender, Adobe Creative Suite (Illustrator, Photoshop, InDesign) 
• Basic modelling, lighting and rendering skills as well as 3D design
• Ability to translate ideas into coherent design that converts, not just decorates — strategic design thinking is a must.
• Experience designing for both paid media (ads) and organic channels (content, social media).
• Understanding of digital best practices (banner sizes, mobile responsiveness, platform specs)
• Fluency in English
• Self-organization, openness to feedback, and readiness to meet deadlines in a fast-paced environment.
  
   

Nice to Have

• Understanding of Amazon A+ Content and product listing design
• Familiarity with UI/UX fundamentals (user-friendly layout, accessibility, readability)
  
   

Joining VitaUp you get:

• Competitive fixed salary based on interview performance with the fast growth to Art Director or Brand Visual Lead.
• Quarterly performance bonuses (up to 100% of your monthly salary).
• Flexible, remote-first culture with autonomy and no micromanagement
• Paid vacation and personal days off when needed
• A creative, data-driven team and a product that makes a real difference

We're hiring a full-stack engineer to join a long-term project for one of the most recognized media brands in the United States, reaching millions of users. (Curious who? Just ask – we’ll share during the interview.) You’ll be working closely with a small, committed team where variety and experimentation is encouraged and performance is non-negotiable. Every feature you touch will need to be fast, scalable, and thoughtfully designed.

What You'll Do

• Build and maintain scalable, performant features across both frontend and backend.
• Participate in code reviews and testing sessions with a sharp eye for quality.
• Help shape the architecture, brainstorm with the team of engineers and products; and contribute to documentation that makes sense to others.
• Be an embedded partner to the client’s engineering team, participating in daily Agile rituals.
• Work shoulder to shoulder with developers, product managers, designers, QA, and DevOps.
  
   

What We're Looking For

You likely have your own internal standards – your own sense of what good engineering looks like – and you’re looking for a place where that’s not only respected but expected.

• At least 5 years of experience as a professional software engineer.
• You’ve worked across cultures and time zones, and know how to make distributed collaboration work.
• You’re confident in how you communicate and comfortable voicing your perspective.
• You learn fast, ask smart questions, and aren't afraid to step into new territory.
• You enjoy working with complex teams and systems.
• You own your decisions. You can explain them, adjust them, or stand by them.
• You don’t just take direction – you help shape it.
• Negotiation skills are helpful, but curiosity and clear thinking matter more.
• You take your growth seriously and want to be around others who do the same.
• You're not stuck in your lane. You understand how things connect and you move fluidly between disciplines when needed.
• You think at the system level, not just about your next ticket.
   

Technical Proficiency

We're looking for depth in some of these areas and familiarity with others:

• React
• Next.js
• GraphQL
• Apollo
• PHP
• Node.js
• TypeScript
• AWS
   

What We Offer

• Meaningful work with autonomy and room for impact
• A culture that encourages personal growth and professional evolution
• Access to coaching, internal development programs, therapy reimbursement, and English lessons
• Flexible hours and remote-first setup
• Commission incentives as the project scales
  
   

Why This Role Might Be Right for You

At Speed & Function, we’re building more than software. We’re building a culture of conscious development – for our team, our clients, and the ecosystems we help shape. We aim to become a Deliberately Developmental Organization, where human growth is integrated with technical excellence. This is not just a place to code – it’s a place to contribute meaningfully to how software gets made and how people grow while making it.

About Us

Since 2006, Speed & Function has partnered with startups and enterprise clients to craft high-impact software. We don’t see ourselves as vendors – we’re collaborators, co-creators, and team members. Our goal is to redefine how software teams work together in the 21st century. We invest in both the craft and the culture of engineering.

How to Apply

If this speaks to you, send us a brief cover letter. We’d love to hear:

• Why this opportunity feels like a fit for where you’re headed
• When you’re available to start
• Your hourly rate
• Your level of English fluency

We are looking for a skilled Data Analyst with gambling industry experience to join our marketing team. You'll transform marketing data into strategic insights that drive business growth. If you have expertise in analyzing marketing performance metrics and understanding player behavior in the gambling sector, we want to hear from you.

HOW YOU WILL MAKE AN IMPACT

• Analyze campaign performance across diverse traffic sources and partnership models
• Evaluate marketing channels and recommend optimization strategies
• Track and monitor key marketing metrics to guide strategic decisions
• Build comprehensive analytics reports and dashboards for stakeholders
• Provide data-driven insights to improve marketing strategy and campaign results
• Identify ways to enhance customer acquisition and retention
• Develop solutions to maximize marketing ROI
• Work cross-functionally to align marketing analytics with business goals
• Deliver regular analysis and recommendations for partnerships

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Proven experience (1+ years) as a Data Analyst, preferably in the iGaming industry.
• Expertise in calculating marketing KPIs such as ROI, CLV, and CAC.
• Hands-on experience with analytical tools like SQL, Power BI, Excel.
• Knowledge of Python or R for advanced data analysis is a plus.
• Basic to Intermediate English proficiency.
• Exceptional analytical and critical thinking skills with attention to detail.
• Ability to work in a fast-paced, results-driven environment.

HOW WE WILL KEEP YOU SMILING

• We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We are seeking a dedicated and passionate Support manager to join our dynamic team. As a Support manager, you will be the face of our company, interacting with our customers and providing them with the best possible experience.

We offer flexible working hours in order to promote a healthy balance between work and personal life.

These hours include

• a morning shift from 06:00 to 14:00(1−2 times per week),
• a day shift from 14:00 to 22:00(1−2 times per week),
• a night shift from 22:00 to 06:00(2+ times per week).

What you’ll do

• Respond to customer inquiries and concerns via email, phone, or chat in a timely and professional manner
• Understand and resolve customer issues and complaints
• Provide product and service information to customers
• Coordinate with other teams to ensure timely resolution of customer issues
• Identify and escalate complex issues to the appropriate team members
• Build new and upgrade established channels, means and processes to improve the customer journey
• Up-sell company products in collaboration with sales teams to ensure growth attainment

What we expect from you

• Advanced English (excellent written and verbal communication skills B2,C1)
• Strong problem-solving skills and the ability to think critically
• Ability to multitask and prioritize tasks effectively
• Strong customer service skills and a passion for helping others
• A fast learner with that remains calm and professional under pressure
• Experience in a customer-facing role is preferred, but not required
• Proficiency in basic computer skills and software
• Flexibility to work non-standard hours, including night shifts, weekends and holidays