Jobs at Djinni

Cloudfresh ⛅️ is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.

Since 2017, we’ve been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier cloud solutions. Our products focus on cutting-edge cloud computing, advanced location and mapping, seamless collaboration from anywhere, unparalleled customer service, and innovative DevSecOps.

We are seeking a dynamic Sales Executive to lead our sales efforts for GCP and GWS solutions across the EMEA and CEE regions. The ideal candidate will be a high-performing A-player with experience in SaaS sales, adept at navigating complex sales environments, and driven to exceed targets through strategic sales initiatives.

Requirements:

• Fluency in English and native Czech is essential;
• From 2 years of proven sales experience in SaaS/ IaaS fields, with a documented history of achieving and exceeding sales targets, particularly in enterprise sales;
• Sales experience on GCP and/or GWS specifically;
• Sales or technical certifications related to Cloud Solutions are advantageous;
• Experience in expanding new markets with outbound activities;
• Excellent communication, negotiation, and strategic planning abilities;
• Proficient in managing CRM systems and understanding their strategic importance in sales and customer relationship management.

Responsibilities:

• Develop and execute sales strategies for GCP and GWS solutions, targeting enterprise clients within the Cloud markets across EMEA and CEE;
• Identify and penetrate new enterprise market segments, leveraging GCP and GWS to improve client outcomes;
• Conduct high-level negotiations and presentations with major companies across Europe, focusing on the strategic benefits of adopting GCP and GWS solutions;
• Work closely with marketing and business development teams to align sales strategies with broader company goals;
• Continuously assess the competitive landscape and customer needs, adapting sales strategies to meet market demands and drive revenue growth.

Work conditions:

• Competitive Salary & Transparent Motivation: Receive a competitive base salary with commission on sales and performance-based bonuses, providing clear financial rewards for your success.
• Flexible Work Format: Work remotely with flexible hours, allowing you to balance your professional and personal life efficiently.
• Freedom to Innovate: Utilize multiple channels and approaches for sales, allowing you the freedom to find the best strategies for success.
• Training with Leading Cloud Products: Access in-depth training on cutting-edge cloud solutions, enhancing your expertise and equipping you with the tools to succeed in an ever-evolving industry.
• International Collaboration: Work alongside A-players and seasoned professionals in the cloud industry. Expand your expertise by engaging with international markets across the EMEA and CEE regions.
• Vibrant Team Environment: Be part of an innovative, dynamic team that fosters both personal and professional growth, creating opportunities for you to advance in your career.
• When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).
• Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes.

This role is a great fit for someone who:

• Has at least 2 years of media buying experience and wants to work with brands on Tier-1 markets (USA, Canada, China).
• Is confident in Meta and Google Ads and eager to scale e-commerce businesses.
• Can think strategically, suggest testing ideas, and build creative strategies.
• Has experience in e-commerce (B2B is a plus).

• Values growth, proactivity, and attention to detail.

   

 Responsibilities

• Launch and optimize campaigns on Meta and Google Ads.
• Develop and test creative strategies.
• Collaborate with designers and video editors (experience with Billo or other UGC platforms is a plus).
• Manage 3–5 accounts at the start, gradually scaling up to 10.
• Take part in basic client communication (WeChat, email) — most client-facing work is handled by CSM.

Expectations

• Proven experience with Meta and Google Ads (TikTok, Pinterest are a plus).
• Practical experience with e-commerce projects.
• Strong attention to detail with the ability to work error-free.
• English — Intermediate+.
• Proactive, initiative-driven, and eager to learn and grow.

Benefits

• 15 paid working days of vacation +1 day for every additional year with the company.
• Annual bonus (13th salary).
• Work with e-commerce businesses in Tier-1 markets with budgets that allow real scaling.
• Ongoing support and learning opportunities — access to courses and continuous professional development.

We are looking for an experienced Head of Marketing for an international fintech company. 

Our product is a modern payment infrastructure that provides solutions for accepting online payments, money transfers, invoicing, and white label in over 150 countries. The company has financial licenses in the UK, Canada, and Malta.

Our mission is to make payments simple, accessible, and convenient for everyone who works online: from small businesses to large platforms. Our clients include freelancers, SaaS companies, online stores, iGaming, marketplaces, and international companies.

What we offer:

Competitive salary, bonus system that includes a percentage of the department's revenue, as well as bonuses for initiatives, new tools, and systems that improve processes.

Social package: paid vacation and all weekends according to the calendar of the employee's country of residence, 10 days of sick leave, a budget for training and equipment.

Remote work.

Required skills and experience:

Experience in the B2B sector.

Experience in developing and implementing marketing strategies.

Experience working with PPC and SEO.

Fluent spoken English.

Would be an advantage:

Experience working with high-risk clients.

Experience working with FinTech projects.

We’re Hiring: Product Owner (IT Sector)

We’re looking for an ambitious Product Owner who’s ready to play a key role in driving our company’s growth and shaping the future of our product portfolio. This is not just about managing a backlog — it’s about leading the way, managing multiple products, and bringing bold ideas to life.

What You’ll Do:

• Lead the development and improvement of several products, ensuring they align with our long-term business vision.
• Take ownership of go-to-market strategies and work closely with cross-functional teams to execute them successfully.
• Drive innovation and creativity — from brainstorming fresh concepts to implementing groundbreaking features.
• Monitor performance, optimize for cost-effectiveness, and maximize ROI.
• Contribute directly to company-wide growth strategies, ensuring products support and enhance our global ambitions.

What We’re Looking For:

• Proven experience as a Product Owner or in a similar role within the IT industry.
• Strong strategic thinking, with a track record of generating and executing impactful ideas.
• Ability to manage multiple products while keeping the big picture in mind.
• Understanding of product lifecycle management, from vision to launch and beyond.
• Data-driven mindset with an eye for efficiency and budget optimization.
• Excellent communication skills in English; other languages are a plus.

Why Join Us:

• Be part of a forward-thinking, innovative team shaping the future of technology.
• Freedom to bring your ideas to the table — and the support to make them happen.
• Competitive salary 2300 — 3500 USD and benefits package.
• A culture that values creativity, ownership, and collaboration.

If you’re ready to turn bold visions into reality and help us write the next chapter of our success story, we’d love to hear from you.

About the Role

We are looking for a Project Manager to oversee and coordinate multiple projects, ensuring timely delivery and alignment with business goals. This role requires strong organizational skills, attention to detail, and the ability to manage teams and communicate effectively with both internal stakeholders and customers.

Responsibilities

• Conduct and facilitate daily stand-up meetings.
• Ensure the team adheres to the full SDLC process.
• Monitor and enforce timely updates in JIRA, making sure tasks and timesheets are properly tracked and reported.
• Create, assign, and follow up on tasks in JIRA.
• Prepare and deliver regular reports to C-level management on project status, release plans, scope, timelines, and risks (including delays if expected).
• Maintain project documentation, gather and clarify requirements.
• Drive and facilitate backlog refinement sessions.
• Manage and maintain customer-facing boards, ensuring transparency and clarity of progress.
   

Requirements

• Proven experience as a Project Manager in software development projects.
• Knowledge of project management methodology and tools(such as Jira, Confluence etc.).
• Strong Communication Skills: Ability to liaise between technical and non-technical teams, ensuring clear understanding of project goals.
• Understanding of the software development life cycle (SDLC) and Agile methodologies
• Upper-Intermediate (B1+) English level or higher.
• Maintain clear and proactive communication with clients and internal teams on timelines, milestones, and deliverables
   

Nice to have

• Ability to create diagrams in Draw.io (or similar tools).
• Basic technical knowledge (SDLC, Frontend/Backend concepts, APIs).
• Basic understanding of the EV Charging domain.
   

Onboarding

• Full support from Senior Project Manager & Team Lead guaranteed

We are looking for a proactive Project Manager with a strong focus on delivery and client support to join our team. In this role, you will not only coordinate internal teams and processes but also act as the key link between clients and the company, ensuring smooth communication, timely delivery, and a high-quality experience for every client.

 

What you’ll be doing:

• Acting as the primary point of contact for assigned clients during project delivery;
• Building trust-based relationships with clients and ensuring their needs and expectations are clearly understood;
• Coordinating cross-functional teams to ensure projects run smoothly and deliverables meet agreed timelines and quality standards;
• Supporting smooth onboarding for new clients;
• Providing structured feedback between the team and clients, ensuring transparency at every stage;
• Proactively identifying risks, blockers, or misalignments and resolving them through clear communication and team coordination;
• Monitoring project progress, maintaining reporting documentation, and ensuring alignment with client expectations;
• Supporting client satisfaction and contributing to long-term partnership success.

What we’re looking for:

• 2+ years of experience as a Project Manager or in a similar role with delivery/client-facing responsibilities (agencies, service companies, startups);
• Experience in digital marketing or managing marketing-related projects;
• Strong organizational and communication skills - you know how to keep both clients and teams aligned;
• Ability to manage and coordinate teams;
• Solid understanding or personal interest in cryptocurrencies & Web3;
• Excellent English — B2+, both written and spoken (daily communication with international clients);
• Analytical mindset, structured approach, and the ability to set priorities in a multitasking environment;
• Proactivity, attention to detail, and ownership over project outcomes.

What We Offer:

• Fully remote work.
• Guaranteed rates and bonuses that are pegged to the US dollar.
• Additional bonuses for performance in projects.
• Corporate events in different parts of the world.
• Friendly and fun working atmosphere.
• Support and mentoring from real professionals in their field.
• Opportunity to boost your crypto portfolio with us (we'll guide you.)
• Additional rewards in project tokens we work with.
• A huge internal educational base.
   

It takes approximately 7 business days to review your resume. If you do not receive a response from the recruiter within this time, it means that we have reviewed your resume, but there are currently no open positions in the company that match your experience and wishes.

We are seeking experienced Full-stack Developers to join a full-time, long-term project. 

Years of experience: Middle (3-5 years) and Senior: (5+ years)

Critical skills: (React+MUI, ASP.Net Core)

English: minimum Upper-intermediate

Important: The client requires the developer to come to Norway for 2-3 months, potentially less, for onboarding purposes. Therefore, you must be able to travel outside Ukraine. 

Start date: asap/October. 

About the project: The client is working on developing a product for the maritime industry that will analyze and help plan energy-saving measures to reduce fuel use and greenhouse gas emissions and, accordingly, reduce the taxes that owners currently pay for their environmental footprint.

Who we are:

Adaptiq is a technology hub specialising in building, scaling and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client - Finaloop - reshapes bookkeeping to fit the e-commerce needs, building a fully automated, real-time accounting platform that replaces traditional bookkeeping for e-commerce and DTC brands. That means handling vast volumes of financial data with precision, scale, and zero margin for error.

To support this, we’re investing in our platform’s core infrastructure, the foundation that powers real-time financial insight across thousands of businesses globally.

About the Role

We're seeking an outstanding and passionate Data Platform Engineer to take part in shaping Finaloop's data infrastructure at the forefront of Fintech and AI.

You'll join a high-impact R&D team in a fast-paced startup environment, building scalable pipelines and robust data systems that empower eCommerce businesses to make smarter decisions.

Key Responsibilities:

• Designing, building, and maintaining scalable data pipelines and ETL processes for our financial data platform
• Developing and optimizing data infrastructure to support real-time analytics and reporting
• Implementing data governance, security, and privacy controls to ensure data quality and compliance
• Creating and maintaining documentation for data platforms and processes
• Collaborating with data scientists and analysts to deliver actionable insights to our customers
• Troubleshooting and resolving data infrastructure issues efficiently
• Monitoring system performance and implementing optimizations
• Staying current with emerging technologies and implementing innovative solutions

Required Competence and Skills:

• 5+ years experience in Data Engineering or Platform Engineering roles
• Strong programming skills in Python and SQL
• Experience with orchestration platforms and tools (Airflow, Dagster, Temporal or similar)
• Experience with MPP platforms (e.g., Snowflake, Redshift, Databricks)
• Hands-on experience with cloud platforms (AWS) and their data services
• Understanding of data modeling, data warehousing, and data lake concepts
• Ability to optimize data infrastructure for performance and reliability
• Experience working with containerization (Docker) in Kubernetes environments
• Familiarity with CI/CD concepts and principles
• Fluent English (written and spoken)

Nice to have skills:

• Experience with big data processing frameworks (Apache Spark, Hadoop)
• Experience with stream processing technologies (Flink, Kafka, Kinesis)
• Knowledge of infrastructure as code (Terraform)
• Experience building analytics platforms or clickstream pipelines
• Familiarity with ML workflows and MLOps
• Experience working in a startup environment or fintech industry

The main components of our current technology stack:

• AWS Serverless, Python, Airflow, Airbyte, Temporal, PostgreSQL, Snowflake, Kubernetes, Terraform, Docker.
   

Why Us?

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

About Us
Jiris Health is building the all-in-one homecare software platform designed to simplify operations for agencies and improve caregiver and patient experiences. We believe AI can transform both how we build software and how agencies run their daily workflows.

The Role
We’re looking for an AI Engineer who can help us leverage AI across our business. This role could take two forms depending on the candidate:

• Consulting engagement: Train our development team on AI-powered coding tools, QA automation, and documentation workflows, then step back.
• Full-time role: Join us permanently to build AI-driven features directly into Jiris Health — from predictive analytics to intelligent workflow automation.

Responsibilities

• Evaluate and integrate AI tools that streamline daily development tasks (e.g., code generation, testing, QA automation, documentation).
• Train the development team on effective AI/LLM workflows.
• (Full-time) Design and implement AI features into the product, such as:
  • Automated documentation and care plan generation
  • Predictive analytics for scheduling, compliance, and billing
  • Natural language processing tools for caregivers and coordinators
• Collaborate with product leadership to shape the long-term AI roadmap.

Requirements

• 3+ years of experience working with AI/ML (LLMs, NLP, or applied machine learning).
• Strong programming background in Python and/or JavaScript.
• Experience integrating AI APIs (OpenAI, Anthropic, Google, etc.).
• Strong communication and ability to train/mentor a dev team.
• Healthcare or SaaS experience a big plus.

Nice to Have

• Prior experience embedding AI into enterprise or healthcare workflows.
• Background in compliance-heavy industries.

Why Join Us

• Shape how AI transforms both our product and our development process.
• Join a mission-driven team building the future of homecare software.
• Flexible setup: consulting role or full-time permanent position.
• Opportunity to own AI innovation from the ground up.

🍃About the company:
 

Vimerson Health is a 100% remote company that encourages self-empowerment and forward-thinking.

In just 10 short years since our inception, we have sold more than 9 million bottles of supplements, and we are continuing to grow and expand. Our global team spans 12 countries, bringing knowledge and expertise from all over the world. We’re growing FAST. There's a lot of opportunity to contribute to something special here. Join us!

You can learn more about us here - www.vimerson.com

🌿About the role:

We’re looking for a results-obsessed operator to own new supplement launches on Amazon. This is a hands-on role where your success is measured by one thing: how many products you launch and how much revenue and profit they generate. You thrive on speed, execution, and growth. A strong bonus is directly tied to sales performance.

‼️ Using a time tracker is mandatory for this role

🎯What You’ll Do:

✳️ Launch new supplement products on Amazon fast, from idea to live listing

✳️ Take full ownership of sales and profit targets for every launch

✳️ Drive every step: research, pricing, listing creation, promotions, growth

✳️ Monitor numbers daily and act quickly to optimize results

✳️Remove blockers and make decisions fast to keep launches moving

💡What We’re Looking For:

✅ Proven success launching products on Amazon (supplements or similar) strongly preferred

✅ Obsession with results - you measure yourself in sales, revenue, and profit

✅ Relentless growth mindset - you’re always pushing for faster launches and bigger wins

✅ Hands-on executor who thrives on speed and ownership

✅ English level: B2+ (our team communicates in English daily)

✅ You must be located in the CET timezone +/- 2h.

☘️What You’ll Get:
 

🔹Direct impact on the growth and profitability of a market-leading e-commerce brand.

🔹Competitive base salary plus a bonus directly tied to the sales you deliver

🔹Plenty of opportunities to grow personally and professionally

🔹A full-time remote role with flexible hours in the CET timezone.

🔹Fun social activities to stay connected with the team.

🔹Anniversary and birthday bonuses to celebrate you.

🔹Plenty of opportunities for personal and professional growth.

🔹30 paid days off each year for your well-being.

🔹Paid parental leave for when you welcome a new addition to your family.

🔹An endless supply of Vimerson Health supplements.

🔹Charity Match Program: We’ll match your donations to your favorite charity.

🍀Vimerson Health Core Company Values:
 

🔸Growth Mindset: We embrace learning, innovation, personal development and new challenges. We push boundaries, set ambitious goals, and work smarter to achieve them.

🔸Do What You Love: We are passionate about our work, making us happier and more fulfilled.

🔸Open & Honest: We value honest, constructive feedback and engage in healthy conflict for the company’s greater good.

🔸Accountable: We take ownership of our responsibilities and deliver on our promises.

🔸Critical Thinking: We make logical, fact-based decisions.

🔸Team Player: We care about, support, and respect each other to reach our shared goals.

✨ If you’re ready to take ownership, move fast, and launch supplements that win on Amazon — we’d love to hear from you.✨
 

       We are an international iGaming holding, actively growing and now launching a new online casino project on the LATAM market, with an emphasis on Argentina.

       As part of a startup within the holding, we are creating a TOP team and inviting a Casino / Brand Manager, who will become the face and voice of our brand.
       You will be responsible for creating a unique image of the online casino, developing a marketing strategy and promoting the product in one of the fastest growing markets. We are waiting for an ambitious professional who is ready to take responsibility and move the project forward.

Main tasks:

• Build a brand strategy and make it recognizable in the LATAM market
• Create and launch bright marketing campaigns
• Work with digital channels, influencers, PR and affiliates
• Analyze the market, competitors and players to always be one step ahead

• Track efficiency and find new growth points

   

What we expect:

• Experience in marketing or brand management (iGaming will be a plus)
• Excellent understanding of digital tools
• Knowledge of the LATAM market and its features
• English + Spanish/Portuguese are your advantage

• Energy, creativity and desire to build a project from scratch

   

What we offer:

• Opportunity to become part of the launch of a large international project
• Freedom of action and influence on the brand strategy
• Work in a multicultural team of professionals
• Competitive remuneration and bonus system
• Prospects for career and professional growth within a large holding
• Remote work format
• Health and leisure care: paid vacation and sick leave

• Quick decision making and freedom from micromanagement
   

   Are you ready to create a brand that will be a leader in LATAM? Then join the best and shape the future of the iGaming industry with us! 🚀

  
  About the company:

         Our LATAM iGaming startup is more than a business, it is a place where ideas, talents and opportunities meet. 🤝
        As part of an international holding, we bring global expertise in the gaming industry to the Latin American market, while remaining close to the culture and needs of players.

         You can grow with us, influence the outcome and shape the gaming experience of the future.💯

We are looking for AI-assisted Python Developer to join our team building internal tools for automation and analytics in slot game development.

Required skills:

Must-have:

• 3+ years of experience in developing internal tools/automation.
• Python 3.10+, FastAPI, async/await, typing.
• SQL/PostgreSQL (schemas, indexes, window functions, materialized views).
• SaaS API integrations (Atlassian preferred), webhooks, error handling.
• Docker (multi-stage builds, docker-compose), basic logging and monitoring.
• Hands-on experience with AI assistants (Copilot, Cursor, Claude Code) and a culture of code verification.

Nice-to-have:

• TypeScript/Node.js and/or React for simple admin panels.

Responsibilities:

• Build integrations with Jira, Confluence, Slack: REST API, webhooks, OAuth2; normalize and load data into PostgreSQL.
• Create dashboards (onboarding, lead time/throughput, workload, overdue tasks, AI automation impact) in Metabase/Superset or lightweight React panels.
• Develop small backend services: FastAPI endpoints, schedulers, alerts; handle rate limits, retries, and idempotency.
• Support the ML team: prepare datasets for RAG/vector search, collect telemetry on AI feature usage.
• Use AI assistants (Copilot, Cursor, Claude Code) for prototyping, refactoring, and test generation — always with proper verification.
• Write short documentation (README, ADR) together with tech/UX writers.

Сompanу offer:

• Work on impactful internal tools that directly improve team efficiency.
• Opportunity to actively use AI assistants and be at the forefront of AI-driven development.
• Modern tech stack.
• Flexible schedule and remote-first culture.

What to expect of your role: We are seeking an experienced and results-driven Technical SEO Specialist with a deep understanding of the esports and gaming industry. If you’re passionate about technical SEO, have solid experience in competitive gaming niches, and are ready to drive significant traffic growth in a fast-paced environment, this intensive project-based role is for you.

What you need to succeed in this role:

• 3+ years of proven technical SEO experience, preferably within gaming, esports, or entertainment sectors;
• Advanced proficiency with SEO tools including Ahrefs, SEMrush, Screaming Frog, Google Search Console, and Google Analytics;
• Strong expertise in technical SEO fundamentals;
• Demonstrated experience with backlink auditing, toxic link disavowal, and high-quality link building campaigns;
• Solid understanding of schema markup implementation and structured data;
• Experience with sitemap optimization and resolving indexing issues;
• Knowledge of frontend collaboration and performance optimization that impacts search rankings;
• Excellent analytical skills with ability to work with large datasets;
• Gaming industry knowledge and understanding of esports community dynamics is highly preferred;
• Ability to work independently under tight deadlines while maintaining high-quality deliverables.

You will be expected to:

• Execute comprehensive technical SEO audit and implement immediate fixes to boost organic performance;
• Conduct thorough backlink analysis, identify toxic links, and implement strategic disavowal campaigns;
• Fix sitemap structure, resolve indexing issues, and implement 301 redirect strategies for improved site architecture;
• Develop and execute high-quality link building campaigns targeting niche-relevant domains within the esports ecosystem;
• Collaborate closely with our frontend developer to implement technical SEO improvements during development cycles;
• Create and align content strategy with our esports hub positioning, optimizing FAQ sections and expanding content for top-performing games;
• Standardize on-page SEO elements and implement schema markup for enhanced search appearance;
• Monitor and analyze organic performance using advanced analytics, providing regular updates on progress toward our 30% traffic growth goal;
• Optimize Core Web Vitals, page speed metrics, and accessibility improvements that enhance SEO performance;
• Perform competitive analysis within the esports industry to identify market opportunities and strategic advantages;
• Work intensively across multiple website sections, managing various technical implementations simultaneously within the compressed timeline.

What We Offer

• Work on a mature, high-traffic platform with real user impact
• Collaborate with experienced engineers on challenging technical problems
• Modern tech stack with regular updates and technology investments
• Opportunity to shape the frontend architecture of a leading esports platform
• International team with diverse perspectives and expertise
• Flexible work environment supporting work-life balance

Why work with us?

In our Esports adventure, we’ve got some killer company values that make us who we are! First up, we’re all about innovation — constantly on the hunt for fresh opportunities, wild approaches, and the latest tech to make Esports even more awesome. We’re not just experts; we’re the Esports gurus, bringing a treasure trove of knowledge and experience to both the business and tech sides of the game. When it comes to teamwork, we’re all in, building epic, long-lasting bonds with our clients and partners, and it’s all built on trust and good vibes. Sharing is caring, so we’re all about that openness, spreading ideas and wisdom by cooking up some open-source magic for the whole Esports community to savor. Last but not least, we’re green champs, with a sustainability mindset that makes sure our Esports journey leaves a positive impact on our planet. So, yeah, we’re not just any Esports company; we’re the cool nerds with values that power up our game!

Our hiring process looks like this:

• Interview with HR — 30 min
• Interview with SEO Team Lead — 1 hour

We look forward to receiving your application!

QATestLab is an international IT outsourcing company that provides independent software testing services. We have over 20 years of experience in providing QA support to companies in various industries — from e-commerce, banking, and healthcare to gaming, media, and telecom. Our service portfolio includes manual testing and test automation services for web, desktop, mobile, and cloud applications.

We are developing a sales department and are looking for an energetic and ambitious Sales Development Representative for our IT services. If you are keen on communication with people, the dynamic pace of work, professional challenges, and constant development, you are a perfect match.

We expect that you:

• Have at least 6 months of experience in B2B sales (preferably in IT);
• Possess English proficiency at Upper-Intermediate level or higher;
• Demonstrate strong communication skills;
• Are eager to grow in IT sales;
• Aim on long-term and high-quality results.

Will be a plus, if you:

• Have basic direct marketing skills;
• Have experience working with CRM systems;
• Have experience or interest in working with AI tools.

What will you do:

• Manage MQL database and drive leads to qualification;
• Update and maintain accurate data in the CRM system;
• Conduct negotiations with clients at different levels;
• Collaborate with other departments, including Technical, Finance, and Marketing.

We offer:

• Collaboration with a stable company with established processes and a positive atmosphere;
• Experience in managing projects of various levels of complexity, methodologies, and approaches;
• Flexible cooperation format: start between 8:00 to 11:00, finish between 17:00 to 20:00;
• 100% compensation for sick leave, 18 working days off;
• Free English Courses and Speaking Club;

• A developed corporate culture, system of social assistance, and a wide loyalty program.

   

Become a part of our team! Hand in your CV!

Warmy.io is an innovative email deliverability platform that helps businesses optimize their email outreach and achieve higher engagement rates. We work with global B2B SaaS companies, ensuring their email communications land in inboxes, not spam folders.

As we continue to grow, we are looking for a Technical Support Specialist based in the to join our team and provide outstanding customer support for our platform users.

Job Overview

We are seeking an experienced Technical Support Specialist to assist customers with troubleshooting, onboarding, and ongoing support related to email deliverability, integrations, and best practices. The ideal candidate has 2+ years of experience in technical support, preferably in a B2B SaaS environment, and is comfortable handling support via both chat and calls.

This role requires excellent English communication skills (both written and spoken), strong problem-solving abilities, and a customer-centric approach.

Key Responsibilities

• Provide technical support via chat, email, and calls to assist customers with issues related to email deliverability, integrations, and platform usage.
• Guide customers through troubleshooting processes and provide step-by-step solutions.
• Conduct screen-sharing sessions when needed to resolve more complex technical issues.
• Maintain a high standard of written and verbal communication to ensure customer satisfaction.
• Work closely with internal teams (engineering, customer success, and product) to escalate and resolve customer issues efficiently.
• Keep thorough documentation of support interactions and contribute to the internal knowledge base.
• Assist in onboarding new customers, ensuring a smooth adoption of our platform.
• Ensure that your camera is always on during support calls and team meetings for a more personalized customer experience.

Requirements

✅ 2+ years of experience in a Technical Support role, preferably in a B2B SaaS environment.
✅ Proficiency in handling support via calls (previous experience with call-based support is a must).
✅ Strong experience with email-related issues (email deliverability, SMTP, email warm-up, domain authentication, etc.).
✅ Fluent in English (spoken and written) – ability to explain complex technical issues clearly.
✅ Strong troubleshooting skills and ability to diagnose and resolve technical issues effectively.
✅ Ability to work with ticketing systems, live chat tools, and CRM platforms.
✅ Must be comfortable working with a camera on for calls with customers and team members.
✅ Experience with B2B SaaS platforms is a strong advantage.

Work Schedule

• Full-time, remote.
• Monday-Friday: 2 pm - 10 pm Ukrainian time, Sunday - half a day.
• During the first month of training, work hours will be adjusted to align with the team for better learning and collaboration.

What We Offer

• Full-time remote role with a stable schedule.
• Competitive salary based on experience.
• 12 PTO days, 10 sick days, and public holiday recognition.
• Opportunity for professional growth in a fast-growing SaaS company.
• A collaborative and supportive team environment.