Jobs at Djinni

 📍 Format: Remote, Full-time (19:00-7:00 night shift CET)
💼 Company: PointPay — global crypto services ecosystem (Exchange, Wallet, Payment System, Launchboard)

🔹 Requirements

• 2+ years in customer support
• 1+ year in crypto/web3 (is a must)
• English C1+, Russian or Ukrainian C1
• Experience in Google Sheets (reports, formulas)
• Customer care orientation
• High writing grammar and attention to detail

🔹 Responsibilities

• Customer support via Intercom
• Managing and auditing user accounts
• Manual transactions
• Reporting

Required domain experience

Blockchain / Crypto 1 year

Required languages

English C1 — Advanced

Russian C1 — Advanced OR Ukrainian Native

We offer:

Our team is 70% Ukrainians and people from EU, Mexico, Latam and Asia (Hong Kong, Singapore)

Remote work from anywhere according GMT 3+

Flexible working schedule — 2 days of work, 2 days of weekend) You work only 4 or 3 days per week ^_^

Format: Remote, Full-time ( 19:00-7:00  CET night shift)

Salary 1000-1200$ from start

Right now we don’t cover vacation and sickleaves, but we have regular salary review after approbation period and 2 times a year

Career and professional development in deep Web3 direction

Learning and support from our friendly team :)

If you are interested, please, send your full and updated CV with telegram link ;)

General Description

Cropwise Operations is a global leader in digital agritech solutions, operating in over 50 countries and helping optimize business processes and improve the efficiency of agronomic decision-making. 

About the Role: We are looking for a Marketing Manager responsible for planning, developing, and executing marketing content and communications for Cropwise Operations. 

Your key role will be to shape and communicate product value. This involves communicating product value, positioning, and messaging to external (customers, market) and internal (sales, leadership) audiences. Your tasks will include defining requirements, creating the content structure, and shaping the core messaging. 

You will partner closely with cross-functional teams – Marketing, Sales, Support, Design, and Technical – to develop aligned communications and marketing materials, backed by the collective expertise of the organization. 

Responsibilities

• Develop comprehensive marketing materials tailored for local and international customer segments. 
• Create sales assets including presentations, pitch decks, and value propositions to drive lead conversion and customer acquisition.
• Design and deliver presentations for internal stakeholders, industry events, and customer initiatives to drive product value awareness and adoption.
• Execute strategic internal communications showcasing product value, features, development milestones, customer success stories, and business impact metrics.
• Strategically position Cropwise Operations within the integrated Cropwise product ecosystem.
• Optimize product messaging and positioning based on market feedback and performance data.

Required Skills and Qualifications

• Proven experience in product marketing. 
• Hands-on expertise in developing comprehensive marketing materials: presentations, event collateral, sales enablement assets, and digital content. 
• Strong content creation and copywriting skills. 
• Experience in using design tools. 
• Fluency in Ukrainian and English, with strong business communication skills. 

• Analytical and strategic skills (able to turn insights into action). 

   

Preferred Skills and Qualifications

• Knowledge of agricultural business operations and agtech trends. 
• Experience with SaaS business models and B2B software marketing. 
• Strong cross-functional collaboration skills. 
• Strategic mindset with innovative approach

The Company Offers

• Opportunity to be a part of a best-in-class product that is used by thousands of companies around the world. 
• Annual performance bonus scheme. 
• Career growth opportunities. 
• An environment where you need to seek and implement unique solutions. 
• Training and development programs. 
• Young and dynamic team with a friendly and open culture. 
• Health and life insurance for employees and your family members. 
• 32 working days of paid annual leave and sick leave. 

Why Join Cropwise Operations

You’ll contribute to building a meaningful agritech platform while enhancing your skills through user-focused, advanced technology marketing. 

Responsibilities:

• Creating products logic following the best practices of the domain development, and also taking into account user needs and product domain context;
• Studying user needs and suggesting implementation ways that will work the best;
• Deepening and evaluating product increment requirements in collaboration with a cross-functional squad including tech and proxy product owners;
• Coming up with new initiatives within your area to improve performance;
• Taking a part in implementing, maintaining, and improving existing products.

Requirements:

• 2+ years of Laravel development experience (on commercial projects);
• 1+ years experience with Vue.js & Nuxt.js;
• Strong understanding of OOP fundamentals and adherence to a coding standard;
• Strong knowledge of Design Patterns;
• Experience with SQL or NoSQL databases;
• Practice experience with building REST API services;
• Practice experience with Docker;
• Experience in working in a product-focused team;
• English (Intermediate and higher);
• Scrum process & Agile approach understanding;
• Proactive position and desire to suggest new ideas.

Expectations:

• High level of efficiency and productivity, proactive approach;
• On-time delivery of projects/tasks and positive feedback from clients/squad;
• Technical and personal growth.

We offer:

• Regular result-based salary reviews;
• Comfortable working hours (10-19 Kyiv time zone);
• Bonus system;
• Established product-focused environment;
• Range of tasks, from quick and simple to challenging investigation to run;
• Cheerful & dynamic environment;
• Friendly and open-minded team;
• Virtual workspace with perspective to move into one of the offices;
• Mentorship;
• Attractive social package (unlimited and paid sick days, fully paid vacation, birthday day off, etc;)
• Sport and English classes discounts.

Hiring steps:

• First interview with the Recruiter;
• Technical interview with the Squad Lead (will partly involve leetcode format (small practical solution and discussion));
• Job Offer.

About us:

BetterMe is a health & wellness platform providing a tailored holistic approach to well-being. Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits.

YOUR IMPACT:

• Handle full-cycle recruitment for various non-tech roles (incl. marketing, product, payment, design or other roles). Conduct initial resume screenings, first recruiter interviews and ensure a smooth and efficient full-cycle recruitment process;
• Handle a portfolio of vacancies. You will manage 3-4 vacancies at a time, varying in levels of complexity, ensuring efficient organization and prioritization of your workflow;
• Be a partner for hiring managers. We expect you to build trusting and effective relationships with managers, supporting them in solving not only tactical tasks but also in creating a strategic approach to hiring;

• Ensure exceptional candidate experience. As the first point of contact for candidates, you will represent BetterMe’s culture, providing a pleasant and professional experience at every interaction stage.

   

ABOUT YOU:

• 3-4 years of experience in a full cycle talent acquisition or recruitment, preferably in a product companies;
• Experience working with non-technical and technical positions, such as Product, Design, Analytics, Marketing, Engineering etc. roles;
• Strong sourcing and recruitment expertise. You possess a deep understanding of candidate selection methods and are proficient in utilizing LinkedIn, Djinni, job boards, professional communities, and other talent acquisition channels effectively;
• Excellent communication and interpersonal skills, with the ability to interact effectively with hiring managers;
• Business-product mindset and ownership. Ensure hiring aligns with product and business goals;
• Experience in dynamic environments. Familiarity with fast-paced, ever-changing settings where you can adapt to shifting business needs and goals;
• Analytical mindset. Ability to analyze hiring metrics, identify trends, and suggest improvements for enhancing processes;
• At least Upper-Intermediate English (both written and spoken) and Fluent Ukrainian;
• Business-product mindset and ownership. Ensure hiring aligns with product and business goals.

Our mission is creating happiness within since we believe that having your mind and body in complete harmony is key for overall health and quality of life. We plan to capture the growth of the Global Health Market, and our ideal candidate will focus on building the largest health tech company in the world. 💪

The success of the product became possible through the hard work and dedication of 400+ talented and forward-thinking employees who are true experts in their field. We’re one of the biggest partners of Facebook, Google, Snapchat & Twitter within the CEE region.🌎

Our company is built on the ability to find the best people and provide them with everything needed to stay focused on what’s important to make our users even healthier, sportier, happier and better! We create a business environment that brings up best in everyone. We have no bureaucracy, and we give our colleagues complete freedom to make decisions and achieve brilliant results.🚀

Competitive salary. Compensation that will help you focus on your projects and personal development.

Professional Growth. We offer a possibility to attend internal, external courses, seminars and access to a corporate library. You will be working with a team of professionals to get insights and discuss ideas.

Comfortable working environment. We provide all necessary work equipment for your role and serve complimentary breakfasts, lunches, and snacks in the Kyiv office.

Health&Fitness. We provide employees with 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.

Rest. We organize team buildings, parties and various team activities to boost our collaboration.

We are an innovative iGaming company that doesn’t just grow but sets trends in its niche!
We are currently looking for a SRE Engineer to help us build a reliable, scalable, and stable infrastructure for a high-load product.

 

Key Responsibilities:

• Design, deploy, and maintain AWS cloud infrastructure
• Configure and administer Docker containers and Kubernetes clusters
• Implement CI/CD pipelines in GitLab CI or similar tools
• Set up and maintain monitoring and logging systems (Prometheus, Grafana, Loki, Alertmanager)
• Optimize network architecture (VPC, VPN, load balancers, routing, firewalls)
• Automate routine tasks with Ansible, Terraform, Helm
• Ensure service stability and fault tolerance; participate in on-call rotations
• Analyze incidents, conduct post-mortems, and implement improvements
   

Required Qualifications:

• Networking fundamentals: strong knowledge of the OSI model, TCP/IP, VPN (IPsec, SSL), and L4/L7 load balancers
• Containerization: strong Docker experience; creating and optimizing Dockerfiles, using Docker Compose
• Orchestration: hands-on Kubernetes experience (Helm charts, StatefulSets, DaemonSets, Ingress controllers)
• Monitoring & Logging: solid experience with Prometheus, Grafana, Alertmanager; familiarity with the Loki stack
• CI/CD: proven track record of setting up automated build, test, and deployment processes
• Infrastructure as Code (IaC) & automation: experience with Terraform, Ansible, Helm; scripting in Bash/Python
• Understanding of container networking
• Strong Linux skills at an advanced administrator level
   

What We Offer:

• Remote work, Monday–Friday schedule
• Competitive compensation aligned with your experience and skills
• Work on a top-tier iGaming project
• Opportunities for professional growth and development in a strong team
• Paid vacation, sick leave, and an extra day off

About the Role

We are expanding our Compliance & Legal Department and seeking a detail-oriented Compliance Support Specialist.
 

In this role, you won’t be testing software — instead, you’ll be conducting operational checks and controlled transactions on high-risk merchant websites (online gaming, betting, crypto services).
 

Your work ensures that business models, payment processes, and compliance requirements match reality.

This is an entry-level role — ideal for those who want to start a career in compliance, AML/KYC, or fintech operations.

Key Responsibilities

• Conduct compliance checks via controlled purchases on assigned merchant websites.
• Register accounts, complete transactions with company-provided funds, and document each step (screenshots, confirmations, reports).
• Prepare structured reports for the Compliance & Legal Department.
• Escalate any irregularities or suspicious activities.

Requirements

• No prior professional experience required — full training provided.
• Strong attention to detail, accuracy, and responsibility.
• Ability to follow step-by-step instructions and meet deadlines.
• Confident computer and web user.
• Basic English reading comprehension (B1–B2).
• Familiarity with online gaming, betting, or crypto services will be an advantage.

What We Offer

• Entry point into compliance & legal operations in an international financial services group.
• Full training, ready-made guidelines, and team support.
• Competitive pay (fixed rate or per-check basis).
• Career path toward Compliance, AML/KYC, and Legal roles.

Join Breeze as a Customer Support Specialist and be the first point of contact for our users. In this role, you’ll provide exceptional support to our users during the night shift (21:00–06:00 CET), contributing to user satisfaction, retention, and overall engagement with the product.

Who We Are:

Our mission is to provide access to tools for deep self-discovery. Our product, Breeze, empowers over 14 million users with:

• Self-discovery tests that help reveal your true essence.
• A personalized routine plan to help find daily happiness and foster useful habits.
• Gain clarity, foster gratitude, and find peace with daily journaling and self-reflection questions.

Our dedication has earned us a user rating of 4.6. We’ve been featured as one of Apple’s “New Apps We Love”.

Why You’ll Love Working With Us:

• Flexible Work Model: Work remotely, from our Warsaw office, or a blend of both — whatever suits you best.
• Generous Time Off: Enjoy 28 days of vacation, 12 personal days, and unlimited sick leave.
• Career Growth: We prioritize your career advancement with opportunities to enhance your skills and expand your impact.
• Psychological Support: We cover therapy or counseling sessions to support your mental well-being.
• Fitness Allowance: Stay active with financial support for sports-related activities.
• Language Courses: Improve your English skills with reimbursement for courses, tutors, books, and language apps.
• Supportive Team: Join a collaborative community of enthusiastic and ambitious professionals.

Your Role:

• Deliver top-tier customer support to users through email and various digital communication platforms.
• Effectively manage and resolve customer queries and complaints concerning the mobile application and subscription services.
• Identify and troubleshoot technical problems associated with the mobile app, escalating them to the appropriate team when needed.
• Supply product information, respond to product-related inquiries, and instruct users on utilizing the application most efficiently.
• Respond to app reviews, provide solutions, and address concerns to improve user satisfaction.
• Handle disputes and chargebacks, ensuring timely and effective resolution of issues.
• Collaborate with the product development and IT teams to enhance user experience based on user feedback.
• Monitor and record customer support interactions, identifying patterns and recurring issues.
• Contribute to the development and execution of customer support protocols to boost efficiency.

About You:

• Demonstrated experience in a customer service role or a similar position, preferably in relation to a mobile application.
• Superior verbal and written communication abilities.
• Robust understanding of subscription models and the functionalities of mobile applications.
• Familiarity with customer service software (Zendesk, Freshdesk, etc.), and tools.
• Ability to maintain patience and professionalism in high-stress scenarios.
• Excellent problem-solving skills and meticulous attention to detail.
• Proficiency in the English language and knowledge of additional languages are advantageous.
• Willingness to work on weekends, with Saturday and Sunday as regular working days and time off provided on weekdays.

Ready to make a meaningful impact through your talents and expertise? Apply now and join a mission-driven team dedicated to improving daily life for millions!

We are looking for a Full Stack Developer with a focus on Back-End.
Remote work format (We consider candidates who live geographically in Ukraine and do not plan to go abroad)

Requirements:

— 1+ year of commercial experience in the industry.

— Full-stack experience designing.

— Excellent JavaScript/TypeScript skills and strong proficiency in React.
— Experience with Next.js will be a plus.

— Familiarity with the MERN stack and experience with Nest.js will be a plus.

— Familiarity with building back-end APIs, monolith and microservice applications.

— Experience using RESTful APIs and basic authentication mechanisms.

— Ability to showcase previous work via live web pages and Github/Gitlab/Bitbucket.‍

— Upper-intermediate English proficiency, with the ability to effectively communicate technical issues and discuss project requirements.

Soft Skills:

— Excellent problem-solving skills;

— Strong communication and collaboration abilities;

— Ability to work independently and within a team;

— Detail-oriented and organized.

Cooperation format:
 

- Outstaff, transparent business model, full-time

- Projects via Upwork with foreign clients

We offer:

– Projects with foreign clients

– Growth prospects in FullStack (React, Next.js)

– Frontend mentoring and team support

– Transparent model: outstaffing, stable employment

– Comfortable atmosphere without micromanagement

— Work within a friendly team;

— Fixed salary $

— Paid vacation and sick leave;

— Required technical literature available on demand;
— Do you want a cool workshop, seminar or conference — come, talk and trip!

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.

We are expanding our team and need a Level 2 Engineer who is versatile and passionate about technology to assist in supporting our clients' cloud infrastructure and IT operations. The candidate is expected to provide repeatable solutions, thought leadership, and delivery excellence for our set of core solutions.

Responsibilities:

• Set up and maintain various services and support tools, primarily Microsoft 365/Azure.
• Proactively ensure the highest levels of systems and infrastructure availability for our clients.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
• Providing operational support, including procedural documentation and relevant reports.

Requirements:

Deep knowledge of operating systems:

• Practical experience in administering Microsoft 365 (admin centre, Exchange, Azure, Intune, licensing).
• Practical experience in administering Windows Server (including the latest versions).
• Understanding of the architecture and specifics of each operating system.
• Experience with command-line interfaces and graphical user interfaces of OS.

Troubleshooting and support skills:

• Experience in solving complex problems in Windows environment.
• Ability to analyze event logs and other tools to diagnose issues.

Security and access management:

• Understanding of principles and methods of security in Windows environment.
• Experience with authentication and authorization mechanisms (Active Directory, LDAP, AAD).

Automation and scripting:

• Ability to write PowerShell scripts to automate tasks in the Windows environment.

Communication skills and teamwork:

• Good communication skills for working with clients and colleagues.
• Ability to effectively document processes and solutions.

Education and certifications:

• Higher education in the field of information technology or a related area.
• Certifications from vendors confirming knowledge and skills in Windows and Linux administration (e.g., Microsoft Certified: Azure Administrator Associate, Red Hat Certified Engineer) will be a big advantage.

Qualifications:

• A minimum of 1 year experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
• Experience with Microsoft 365 and Azure platforms.
• Strong knowledge of administration and configuration of Windows servers and basic services AD, GPO, DNS, ADFS, etc.
• Knowledge of ticketing systems, monitoring, managed antivirus, and backup solutions.
• Demonstrated ability to generate and maintain technical documentation.
• Solid knowledge of PowerShell Scripting and command-line management.
• Microsoft 365 Certification is a plus.
• A minimum Intermediate English language level is required.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

     Requirements:
 

• Experience working on commercial game development projects.
• Practical expertise in applying animation principles.
• Proficiency in Adobe Photoshop and Spine.
• Willingness to learn new tools, techniques, and art styles, and to iterate based on feedback.
• Experience in creating visual effects, post-processing, and performance optimization.
• Fast learner with self-motivation, and strong verbal and written communication skills.
  
  Responsibilities:
   
• Develop 2D animations for slots and other games.
• Correct and enhance artwork as needed.
• Report directly to the Art Lead or Project Manager.
• Ensure all work meets quality standards and deadlines.
• Collaborate effectively within a team environment.
  
  Nice to Have:
   
• Previous experience in casino or slot game animation.
• Proficiency in Adobe After Effects.
• Familiarity with common animation and particle generation plugins.
  
  Working Conditions:
   
• Flexible working hours and workplace, enabling our team members to achieve a healthy work-life balance.
• Paid vacation leave of 20 workdays per year, and 5 workdays of sick leave per year.
• Unlimited day-offs for personal matters, which are unpaid.
• Structured processes and tools, such as our corporate Confluence, to ensure effective communication and collaboration within the company.
• An open-minded management style that fosters transparency and constant sharing of company strategy and plans.
• Performance-based reviews that recognize and reward the contributions of our team members.
• Stress management measures, including 1-1 meetings, transparent communication, and feedback culture.
• Corporate team-building events, marathons, and online challenges that promote teamwork and healthy competition.

• Family-friendly environment, where we celebrate important personal milestones, such as the birth of a child or wedding, with congratulatory gifts.

   

At Natural Links, we help businesses grow online visibility through technical SEO, high-quality content, crowd marketing, and link building. We combine transparent processes, developer-style workflows, and measurable outcomes to consistently deliver impact.

The gambling industry is one of the most competitive SEO environments in the world. As a SEO Specialist in our team, you’ll take ownership of scaling our review products internationally — applying your expertise to push them to the very top of search rankings.
 

Why This Role Matters

Every strategy you design, every audit you run, and every optimization you execute will directly influence rankings, traffic, and revenue. In this role, you will collaborate with authors, developers, and link builders to ensure our websites don’t just meet SEO standards — they set them.

If you’re motivated by solving complex SEO challenges, working across multiple markets, and seeing your actions translate into measurable results, this role is for you.
 

Key Responsibilities

• Conduct deep market and competitor research to identify growth opportunities.
• Build and execute keyword strategies tailored for international markets.
• Optimize website structures, content, and on-page elements to improve visibility.
• Perform technical SEO audits, identify issues, and implement solutions.
• Collaborate with cross-functional teams (content, dev, link building) to deliver SEO improvements.
• Track, analyze, and report on performance to stakeholders.
• Support commercial proposals with data-driven SEO insights.

Qualifications

• 2+ years of proven SEO experience with measurable results.
• Strong understanding of international SEO and algorithm dynamics.
• Proficiency with tools such as Ahrefs, Screaming Frog, GSC, Google Sheets.
• Demonstrated ability to run technical audits and apply fixes.
• Strong written and spoken English.
• Analytical, detail-oriented, and able to manage multiple projects simultaneously.

Nice to have:

• Experience in gambling, affiliate, or other high-competition niches.
• Familiarity with CRO/UX or advanced link-building strategies.
• Understanding of localization, hreflang, and international SEO best practices.

What We Offer

• Competitive salary with clear growth opportunities.
• Transparent KPIs and a results-driven environment.
• 30 business days of paid time off.
• Direct influence on the growth of cutting-edge products in one of the most competitive industries online.

Moon Active is a company driven by the mission to become a global leader in mobile gaming. Founded in 2011, our passion for creativity, cutting-edge technology, and delivering exceptional player experiences has resulted in games enjoyed by millions worldwide.
 

We're looking for a Site Reliability Engineer to join our talented community of professionals in our Warsaw office and contribute to the ongoing success of our leading mobile gaming products.
 

The Site Reliability department focuses on ensuring the continuous smooth operation of live production systems that serve millions of players globally. You will support production activities by troubleshooting, developing, maintaining, and documenting technical solutions related to Moon Active’s production infrastructure.
 

Responsibilities

• Ongoing monitoring and control of the availability of the different services of the production 24/7
• Monitoring and detecting problems in the production environment, as well as 1st and 2nd tier infrastructure and application troubleshooting
• Working within Operations with interfaces to Product, R&D and Support teams to escalate, troubleshoot and resolve complex issues
• Ensuring proper documentation is provided for all supported SRE activities and standards

Requirements

• Basic experience with Linux based systems
• Scripting experience (Python/Bash/etc)
• Basic monitoring experience
• Good communications skills
• Troubleshooting and problem-solving skills
• Ability and motivation to work in a team and in rotating shifts 24/7 (~3-6 night shifts a month)
• Proficiency in English

Advantages

• Be familiar with AWS/GCP (or other cloud providers)
• Experience with monitoring tool and vendors such as Prometheus, Grafana, ELK, NewRelic, Signalfx, CloudWatch, DataDog, etc
• Experience with SQL
• Experience with IaC (Terraform)
• Experience with distributed systems, containers and Kubernetes

Benefits

• Join a global, data-driven company with a unique product and a strong R&D center
• Work in an exceptional, innovative, and dynamic environment
• Enjoy full transparency and open communication with colleagues
• Take advantage of tremendous opportunities for growth and career advancement
• Influence and help build personalized product experiences for millions of users

We offer

• Generous compensation; paid vacation and sick leave
• Comprehensive medical and life insurance for you and your family members
• From Yoga & Pilates to CrossFit & running classes - we keep moving. Plus a MultiSport card to top it off
• Comfortable office located on Królewska 16 street, Warsaw
• Free daily breakfasts and lunches, as well as a fully stocked kitchen with snacks and fruits
• The latest tech equipment, including macOS devices
• Training & Development/Tuition reimbursement
• Friend Referral Program with generous bonuses
• Friday Happy Hours and team gatherings to foster a fun and collaborative workplace culture
• Relocation bonus for non-local candidates
• Bicycle and Car parking

ELEKS Artificial Intelligence Office is looking for a Senior Data Scientist in Ukraine.

ABOUT PROJECT

Our Client is Europe’s leading health, sport, and leisure group. The organization operates 116 clubs, including 100 in the UK and additional locations across the Republic of Ireland, mainland Europe, and Asia. With billions in annual turnover, the group offers premium sports facilities, tennis courts, gyms, and wellness programs for its members.

REQUIREMENTS

• 5+ years of practical experience as a Data Science Engineer or similar role.
• 2+ years of proven experience in building and deploying chatbots or conversational agents in production.
• Strong hands-on knowledge of Large Language Models (LLMs) and frameworks such as LangChain, LangGraph, LangFlow, RAG pipelines.
• Proficiency in Python and chatbot development toolchains.
• Deep understanding of conversational AI principles, including dialog management, fine-tuning, and model evaluation.
• Strong communication skills with the ability to explain technical concepts to non-technical stakeholders.

• A proactive mindset to propose innovative ideas and guide the technical roadmap for future chatbot releases.

   

RESPONSIBILITIES

• Lead the development and improvement of an AI-powered chatbot integrated into a membership ecosystem for iOS and Android.
• Ensure scalability, security, and a high-quality user experience in production-ready conversational solutions.
• Design and optimize conversational flows, personalization features, and integration with client documentation systems.
• Collaborate with client stakeholders (Product Owners, Digital Director, consultants) to align chatbot strategy with business goals.
• Mentor and guide junior data scientists within the team.
• Work closely with cross-functional colleagues (Backend, Mobile, QA, BA, DevOps) in an Agile/Kanban delivery model.

We are seeking an experienced CRM Manager to join our dynamic team in the iGaming industry. If you are passionate about data analysis, campaign optimization, and increasing conversion rates in the online casino world, this role is for you! You will work with performance traffic, develop effective communication strategies, and influence key business metrics. Join us to grow within a rapidly expanding industry!

Requirements:

• At least 2 years as a CRM Manager in the iGaming sector, focusing on Casino.
• Deep understanding of the casino industry, including user behavior, gaming mechanics, bonus systems, and game types.
• Confident in managing key indicators such as GGR, NGR, Turnover, ATPU, etc.
• Experience working with Email, SMS, and Push notifications.
• Ability to build effective communication funnel chains (Email, SMS, Push) to boost performance traffic conversions. 
• Experience working with large data volumes, data aggregation, in-depth analysis, and deriving insights.
• Practical experience conducting A/B tests, validating results, analyzing outcomes, and optimizing marketing metrics.
• English proficiency at level B2 or higher.
• Experience in operating with Tier 1 and Tier 2 markets will be a significant plus.

Responsibilities:

• Developing and launching regular promotional campaigns for performance traffic to increase engagement and conversions.
• Creating and optimizing campaigns across various channels (Email, SMS, Push); building funnels focusing on ROI.
• In-depth analysis of campaign results, monitoring key metrics, and implementing improvements to enhance effectiveness.
• Collaborating with related teams (designers, copywriters, and other specialists) to produce quality mailings and creatives.
• Participating in the creation of the promotional calendar, testing new hypotheses, and conducting A/B experiments to identify the most effective strategies (e.g., increasing open rates).
• Implementing new ideas for process optimization and growth in profitability.

We offer:

• Flexible work schedule (start any time between 8:00 AM and 10:00 AM).
• Convenient office nearby Pecherska metro station
• Friendly and highly professional work environment.
• L&D center offering courses and training programs for skill enhancement.
• 20 days of paid vacation and a paid birthday day off.
• Corporate medical insurance coverage in Ukraine.
• Corporate discount programs for education and sports.
• Referral program with bonuses for recommending friends and family for active vacancies.
• Multiple volunteering initiatives, from active Armed Forces of Ukraine donations to Sirius animal shelter assistance.

Should your application meet our requirements, you can expect to hear from our recruitment team within five business days.

#16727551

Default Value is an outsourcing company with 15+ years of experience, continually growing and currently expanding the Symfony team of developers. We are looking for a reliable, proactive and motivated Symfony Developer who is not afraid of challenges and is passionate about developing and implementing new ideas. 

Required skill:

• 3 + years of PHP development experience
• Passion for coding with PHP
• Strong background using Object-Oriented PHP
• 1.5 + years of Symfony framework development experience
• Doctrine ORM and migrations
• Writing CLI commands with Symfony Console
• Symfony Events and Event Listeners
• Symfony Forms
• Symfony Validation
• Symfony Serializer
• Understanding and using software design patterns
• Working with Git according to the Git Flow (or alternatives)
• Database skills (MySQL, Oracle, PostgreSQL, etc.)
• English: Intermediate

Will be a plus:

• Experience with backend refactoring and profiling
• Understanding of the application life cycle and development methodologies
• Wordpress
• RabbitMQ
• Docker, Docker Compose
• Redis
• Unit and Integration Tests
• JavaScript (jQuery, Angular, React, Vue.js)

We offer:

• Space for professional and personal growth
• Friendly and highly professional teams
• Remote (or hybrid) work model 
• Paid vacation and sick leaves 
• Competitive compensation 
• Accounting and support for private entrepreneurs in Ukraine
• Compensation for our English courses
• Opportunity to take relevant professional courses, certifications, etc

If you think your skills and enthusiasm match what we’re looking for, we’d be happy to hear from you. Send us your CV, and let’s see what we can achieve together!