Jobs Product Manager

Our Mission and Vision
At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

Why are we introducing Product Ops

Think of 🏎️ Product Ops as the pit-crew for our product org — the crew that keeps the car running at optimal speed while the drivers (PMs, designers, engineers) focus on steering, innovation, and delivering value.
Digital product work is unpredictable — delays, messy data, broken handoffs, tool chaos — those can easily turn “sprints” into sludge. Product Ops is what stands between that chaos and the ability to deliver clean, high-velocity, high-quality work.
Instead of building the product itself, Product Ops builds and runs the operating system — frameworks, tools, workflows — so that the rest of the org can move fast, aligned, and without friction.
Product Ops isn’t “just operations” — instead, it’s a force multiplier.

Importantly, this role is not about processes for the sake of processes.
This role is all about reality checks. You’ll systematically align our product with what customers and commercial teams actually experience.

What You Will Own

— Customer feedback loop: Structured system connecting Sales, Merchant Ops, and Integration insights directly into product discovery and planning

— Product context from the field: Translating sales demos and merchant interactions into actionable product intelligence (what works, customer expectations, objections)

— Scalable processes: Clear frameworks for product involvement in custom solutions, demos, and merchant initiatives — replacing ad-hoc coordination with repeatable systems

— Feature rollout: Controlled deployment of new features to existing customers, including timing, communication, feedback collection, and iteration

— Team management & development: Design & Tech Writing teams

Why This Role Is a Career Accelerator

— High-impact role — you directly shape how the entire product organization works
— N-1 level to the CPO — real strategic influence, not a support role
— Immediate measurable impact — your work instantly affects delivery speed, transparency, and quality
— You build from zero — no legacy chaos, no rigid structures
— Wide operational playground — planning, discovery, delivery, rituals, documentation, metrics

Team Setup

You will directly lead: Tech Writing & Product Design Team
Your lead & mentor: Artem Sadurskyy, CPO
 

Our Ideal Candidate

— Proven experience in Product Operations, Product Management, Product UX, or Product Design Operations, driving complex initiatives from idea to impact.
— Experience working closely with product designers, UX, and product managers — not only with engineering teams
— Strong product mindset and customer obsession — ability to connect product decisions with real customer and commercial context
— A track record of building, improving, or scaling product processes that actually work — and keep working as teams grow
— Hands-on people leadership experience, supporting teams, setting clear expectations, and raising the bar
— Strong command of planning, discovery, and delivery, with confidence in:

— prioritisation and roadmap governance
— capacity planning and SLAs
— product and delivery metrics (velocity, predictability, quality)

— Fluency with modern product tools: Jira, Confluence or Notion, Figma, and analytics platforms
— A data-driven mindset, comfort with ambiguity, and the ability to turn complexity into clarity

Soft skills that truly matter here: systems thinking, clear structured communication, ability to influence without authority, leadership & ambition, results-oriented mindset, conflict management, and strong cultural fit.

The Points That Make You Stand Out
Experience in fintech/payments, B2B, and marketing acquisition.
 

Why Join Solidgate?
High-impact role. You’re not inheriting a perfect system — you’re building one
Great product. Solidgate is the financial infrastructure for modern Internet businesses: from subscriptions to fraud, chargebacks, and indirect tax
Part of Endeavor. A global community of the world’s most impactful entrepreneurs
Massive growth opportunity. This role will be a career-defining move
Top-tier tech team. Proven engineers, modern engineering culture, CI/CD, metrics, automation

📩 Ready to become a part of the team? Then, cast aside all doubts and click “apply”

Our Mission and Vision 
At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders - the ones shaping the digital economy - with the financial infrastructure they deserve. To achieve that, we're on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That's exactly the kind of teammates we want on board.
 

What You Will Own 
You'll take full ownership of one of the following backend-driven products within the Payments direction:

• Tokenization system - storing and reusing sensitive card data securely across transactions
• Payment processing and orchestration - routing and executing payment flows reliably at scale
• MPI / payment authentication - handling 3DS and authentication protocols that protect both merchants and users
• Payment method and bank orchestration - managing connections to acquirers, banks, and alternative payment methods

Your responsibilities across whichever product you own:

• Drive execution - ship projects and features that move the product forward, hit commitments, and unblock the team
• Run discovery - identify growth opportunities, structure ideas, and conduct research to validate what to build next
• Own planning and prioritization - build and maintain a clear roadmap, make trade-off calls grounded in business goals, and keep the team focused on what matters most
• Lead your cross-functional team - connect engineering, design, data, and business stakeholders into a coherent delivery machine
• Set the standard - bring the craft: structured thinking, clear documentation, sharp prioritization, and a culture of shipping with quality
• Measure and improve - define success metrics, track outcomes, and use data to course-correct fast
   

Why This Role Is a Career Accelerator

• You'll own infrastructure that sits at the heart of how internet businesses collect money - this is not a peripheral product
• You'll compete directly against global payment infrastructure players - the scope is real, the bar is high, and your decisions will be felt
• The path forward is Lead PM, Principal PM, or a CPO track - Solidgate is scaling fast enough that the ceiling moves with you
• You're joining at the formation stage of this team - you'll shape how product work gets done here, not inherit someone else's system
• You'll develop rare depth in one of the most complex and defensible domains in fintech - the kind of expertise that compounds over a career
   

Team Setup You'll lead a cross-functional team of up to 8 people: Tech Lead, Backend Engineers, Frontend Engineers, and AQA.
 

Our Ideal Candidate

• 4+ years as a Product Manager with a proven delivery track - shipped products, not just managed roadmaps
• Experience leading cross-functional teams and driving execution without direct authority
• Strong prioritization skills grounded in business goals, not stakeholder noise
• Able to navigate complex, multi-layered problems - this domain has many edge cases and no shortcuts
• Systematic thinker who finds structure in ambiguity and communicates it clearly
• Already using AI to optimize how you and your team work
   

The Points That Make You Stand Out

• Experience in payments - 3DS, acquirer routing, tokenization - you know the domain
• Technical background - enough to read architecture docs and earn engineering trust
• Hands-on with data - SQL or BI tools, you go to the source yourself
• Experience building interfaces or embedding AI into the product
   

Why Join Solidgate?

High-impact role. You're not inheriting a perfect system - you're building one.

Great product. We've built a fintech powerhouse that scales fast. Solidgate isn't just an orchestration player - it's the financial infrastructure for modern Internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax - we've got it covered.

Part of Endeavor - a global community of the world's most impactful entrepreneurs. We're proud to be the first payment orchestrator from Europe to join - and to share our expertise within a network of outstanding global companies.

Massive growth opportunity. Solidgate is scaling rapidly - this role will be a career-defining move.

Top-tier tech team. Work alongside our driving force - a proven, results-driven engineering team that delivers. We're also early adopters of cutting-edge fraud and chargeback prevention technologies from the Schemes.

Modern engineering culture. TBDs, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD.
 

Tomorrow's fintech needs your mindset. Come build it with us.

About the role

EducateMe is an AI-native LMS built for US-based companies that take employee training seriously. We're a small team shipping fast, and AI has changed what one person can own: product work that used to take a team - research synthesis, spec drafts, prototyping, QA - now moves at the speed of one sharp person with the right tools.

That's this role. You'll do product management with a direct line to revenue: you own the customer feedback pipeline, turn validated problems into specs the team can ship, test features before release, and decide - with evidence - what we build next. And because the best product managers live where the customers are, you'll also own our customer success motion: onboarding new accounts, tracking health, catching churn risks, and running expansion conversations.

This is not a classic PM role and not a classic CSM role. It's product management grounded in direct customer ownership - every roadmap argument you make is backed by conversations you personally had and revenue you personally protect. AI is your leverage for everything routine: meeting summaries, health scoring, outreach drafts, first-pass specs. Your job is the judgment AI can't do — which customers need attention, which feedback matters, what we ship next.

 

What you'll do

Customer Success

• Own onboarding for new customers — run discovery calls to understand their use case, build tailored onboarding plans, and get them to first value fast
• Run proactive retention — build and maintain a customer health-score system (Mixpanel + product data), spot churn risks before customers go silent, and trigger outreach when engagement drops. Most of our customers won't reach out to you — you reach out to them, with a reason
• Drive expansion — identify accounts ready for more seats or higher tiers and run those conversations
• Consult on training programs — help customers design effective learning experiences inside EducateMe: course structure, content strategy, learner journeys
• Record what you learn — customer calls double as interview material. You capture use cases, wins, and stories that feed our case studies and marketing (you don't write the marketing — you collect the raw material)
   

Product

• Own the feedback pipeline — triage every customer request, document recurring pain points, and prioritize them with revenue context
• Write lightweight specs — turn validated customer problems into clear, scoped briefs the product team can act on
• QA from the customer's seat — test new features (especially AI features) before release, the way a real customer would use them
• Close the loop — when something a customer asked for ships, you're the one who tells them. This is the cheapest retention tool that exists
• Join roadmap discussions — you bring the customer evidence; final prioritization stays with the founder and product lead

What we're looking for

Must-have

• AI fluency — this is the core requirement. You use AI tools daily as a working method, not a novelty: drafting specs, synthesizing customer calls, building health-score views, prototyping, automating your own routine work. You know where current models are strong, where they fail, and how to get reliable output. You should be able to show us, concretely, how AI makes you 2–3x faster than your previous role allowed
• Customer-facing experience — CSM, account management, or onboarding, ideally in SaaS. You're comfortable owning a book of business and being measured on retention
• Product sense — you can tell the difference between what a customer asks for and what they actually need, and you can write it down clearly enough that an engineer doesn't have to guess
• Data comfort — you can work with product analytics (Mixpanel or similar) to build views of customer health, not just react to anecdotes
• Strong communicator — clear writer, confident on video calls, equally good async and live
• Self-directed — small team, no playbook for every situation. You have context and goals; you figure out the rest and move
   

Nice to have

• Experience working with or inside an LMS — as an admin, L&D manager, or in a CS role at an LMS company
• Prior product work — PM, product ops, or having been the "voice of customer" person who actually shaped a roadmap
• Familiarity with Notion, Loom, Intercom, or similar async-first stacks

How success is measured

Retention comes first. Product contribution is judged second. In order:

1. Churn rate — monthly gross churn trending down; no customer cancels without us having seen it coming
2. Health-score coverage — every active account scored, at-risk accounts flagged and contacted
3. Expansion revenue — upsell conversations opened and closed
4. Feedback pipeline quality — recurring pain points documented with revenue context; specs the product team actually uses
5. Loop closure — customers hear back when their requests ship

What we offer

• Fully remote — work from anywhere
• Real ownership and room to grow as the company scales
• Small, async-first team — no bureaucracy
• Direct access to the founder and genuine input on product direction — your customer evidence shapes what gets built

We are looking for a Promo Manager to join our team. This role will involve the creation and timely delivery of emails, bonuses, web pushes and other required communications. Would you like to develop your skills and your career at an innovative company that will take your career to the next level? Then we would love to hear from you!

WHAT WILL HELP YOU SUCCEED IN THE ROLE
- At least 1 year of experience in email or CRM marketing;
- Experience working with tools like Customer.io (or similar platforms);
- Intermediate level of English or higher;
- Understanding of user segmentation principles and content creation;
- Strong attention to detail and a responsible approach to tasks;
- Basic knowledge of HTML will be a plus.

Would be a plus

- Experience working with analytics to evaluate campaign performance and understand user behavior;
- Ability to analyze market trends and collect best practices;
- Interest in developing analytical skills within CRM/retention marketing.

HOW YOU WILL MAKE AN IMPACT
- You will be responsible for the timely creation and delivery of emails, push notifications, pop-ups, and SMS campaigns for our brands;
- You will perform user segmentation to ensure relevant and effective communication;
- Your tasks will include setting up, testing, and monitoring bonus mechanics;
- You will be responsible for publishing promotional materials on websites;
- You will fully support the campaign creation process, collaborating closely with copywriters, designers, game managers, and the product team;
- You will monitor the spam rate of your campaigns and promptly handle unsubscribe requests or spam complaints;
- You will apply a basic understanding of email marketing best practices — including proper audience selection (e.g., excluding unsubscribed or blocked users).

WHY YOU’LL LOVE IT HERE:

- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)
 

About the project:
DataImpulse is a global proxy service provider with 147,000+ customers worldwide. We offer residential, mobile, and datacenter proxies from $1/GB, one of the most competitive rates on the market. We're scaling fast and looking for a Product Marketing Manager to own positioning, messaging, and go-to-market execution across our key segments.

What you'll do:

• Develop and maintain a messaging framework across 6 ICP segments, from positioning to copy.
• Create and optimize landing pages, case studies, and comparison pages per use-case (you own copy and core messaging, work closely with design).
• Run competitive intelligence: monitor competitors, build battle cards, report findings.
• Produce funnel content: onboarding guides, email nurture sequences, use-case driven materials.
• Drive GTM launches for new features, GEOs, and acquisition channels.
• Use AI tools to optimize content for LLM search and automate routine processes.
• Track conversion by segment, run A/B tests on messaging, report on performance.

What we're looking for:

• 3+ years in product marketing or B2B marketing.
• English at B2 level or higher.
• Hands-on experience with Google Analytics, Google Search Console, HubSpot (or similar CRM), Ahrefs or SEMrush.
• Comfortable working in Figma, Notion, Claude/ChatGPT, Google Workspace.
• Background in the proxy, data infrastructure, or adjacent tech market is a big plus.
• You make decisions based on data, not gut feeling alone.

What we offer:

• Remote or hybrid, flexible hours.
• Official employment, paid vacations and sick leaves.
• Performance bonuses tied to pipeline results.
• Budget for learning and professional development.
• A data-driven marketing team that's actively growing.

We are looking for a detail-oriented and proactive Game Manager to join our iGaming team. In this role, you will be responsible for managing game content across multiple casino platforms, ensuring accurate game placement, provider integrations, content updates, and ongoing optimization of game performance. You will work closely with Product, Marketing, Retention, Design, and Platform teams to deliver the best gaming experience for our players.

Requirements
- 1+ years of experience in iGaming, online casino operations, content management, CRM, or a similar role.
- Strong understanding of online casino products, game providers, and player behavior.
- Experience working with CMS, Back Office systems, or content management platforms.
- Analytical mindset with experience using reporting and visualization tools such as Power BI, Tableau, or similar.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
- Excellent communication and stakeholder management skills.
- Ability to work in a fast-paced environment and prioritize effectively.
- Intermediate or higher level of English.

Responsibilities
- Manage and maintain casino content across websites and platforms, including adding new games, updating categories, and ensuring content accuracy.
- Maintain and update the game release calendar, ensuring timely publication and correct display of new content.
- Coordinate the integration of new game providers and implement all required back-office updates.
- Create, manage, and optimize game rankings, featured sections, and game collections according to GEO-specific requirements and provider agreements.
- Collaborate closely with Product, Retention, CRM, Design, Marketing, and Platform teams to successfully deliver cross-functional initiatives.
- Select and recommend games for promotional campaigns, CRM communications, tournaments, and special marketing activities.
- Monitor and analyze game and provider performance using Power BI and other reporting tools.
- Identify trends, react to performance fluctuations, and propose optimization opportunities to improve player engagement and revenue.
- Investigate and report game-related issues, bugs, and display inconsistencies, ensuring timely resolution with internal and external stakeholders.
- Monitor content quality and ensure compliance with internal standards and business requirements

It will be a plus
- Experience working with casino game providers and aggregation platforms.
- Knowledge of casino KPIs, player retention metrics, and game performance analysis.
- Experience supporting multiple GEOs and localized content strategies.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

About us

We are an international B2C iGaming company operating since 2020. We are looking for a Senior Retention Manager  to take ownership of user monetization and retention performance across Asian markets.

Responsibilities

• Own and drive LTV, Redeposit, and Retention KPIs.
• Develop and execute the overall retention strategy.
• Design bonus systems and ensure their profitability.
• Lead CRM, lifecycle marketing, and player engagement initiatives.
• Manage VIP retention strategy and high-value player segments.
• Identify and eliminate bonus abuse and low-value user behavior.
• Collaborate with Affiliate teams to evaluate traffic quality through LTV performance.
• Build scalable retention processes and reporting frameworks.
• Manage and mentor retention specialists if applicable.

Requirements

• 4+ years of experience in CRM / Retention within iGaming.
• Proven track record of improving LTV, Redeposit, and retention metrics.
• Deep understanding of bonus economics and player lifecycle management.
• Strong analytical skills and experience with BI tools.
• Experience working with VIP segments.
• Ability to take full ownership of business results.
• English level: Upper-Intermediate+ or higher.

What We Offer

• Fully remote work.
• Competitive compensation package.
• Opportunity to influence key business metrics.
• Fast-growing international iGaming environment.
• Professional and supportive team.
• Career growth opportunities.

About us

We are an international B2C iGaming company operating since 2020. We are looking for a Middle Retention Manager who will be responsible for improving player retention, increasing redeposits, and maximizing customer value across Asian markets.

Responsibilities

• Manage retention strategy for assigned player segments.
• Develop and optimize CRM campaigns, automations, and bonus mechanics.
• Monitor LTV, Redeposit, Churn, and engagement metrics.
• Analyze player behavior and identify growth opportunities.
• Collaborate with Affiliate and VIP teams to improve traffic quality and retention performance.
• Conduct A/B tests and optimize player journeys.
• Build reports and provide actionable insights.

Requirements

• 2+ years of experience in CRM, Retention, or Lifecycle Marketing within iGaming.
• Strong understanding of LTV, ARPU, Redeposit, and Churn metrics.
• Experience with CRM platforms and automated communication flows.
• Strong analytical skills and experience working with data.
• English level: Upper-Intermediate+.

About us

We are an international B2C iGaming company operating successfully since 2020. We are looking for a Junior CRM / Retention Manager to join our team and help improve player retention, engagement, and monetization across Asian markets.

Responsibilities

• Assist in managing CRM campaigns and retention activities.
• Support user segmentation and lifecycle management.
• Monitor campaign performance and prepare reports.
• Help optimize bonus offers and promotional activities.
• Analyze player behavior and identify retention opportunities.
• Work closely with VIP, Affiliate, and Product teams.
• Support CRM automations and communication flows.

Requirements

• 6 months – 2 years of experience in CRM, Retention, Marketing, Customer Success, or iGaming.
• Basic understanding of retention metrics and customer lifecycle.
• Analytical mindset and attention to detail.
• Experience with Excel or Google Sheets.
• English level: Intermediate+.
• Experience in iGaming will be a plus.

We are looking for an experienced Senior Product Manager to lead the strategy, development, and growth of our mobile products across iOS and Android platforms. In this role, you will work closely with engineering, design, analytics, marketing, and business stakeholders to deliver exceptional mobile experiences that drive customer engagement and business growth.

Responsibilities:

• Define and execute the mobile product strategy aligned with company objectives.
• Own the mobile product roadmap and prioritize initiatives based on customer needs, business impact, and technical feasibility.
• Conduct market research, competitive analysis, and customer discovery to identify new opportunities.
• Collaborate with cross-functional teams including Engineering, UX/UI Design, Data Analytics, Marketing, and Customer Support.
• Analyze product performance using data and user insights to drive continuous improvements.
• Define product requirements, user stories, and acceptance criteria.
• Lead product launches and monitor key performance indicators (KPIs).
• Advocate for a user-centric approach throughout the product development lifecycle.
• Mentor and support other product managers when needed.

Requirements:

• 5+ years of Product Management experience, including significant experience with mobile applications.
• Proven track record of launching and scaling successful mobile products.
• Strong understanding of mobile ecosystems, user behavior, and industry trends.
• Experience working in Agile/Scrum environments.
• Strong analytical skills and experience with product analytics tools.
• Excellent communication and stakeholder management skills.
• Ability to make data-driven decisions while balancing customer and business needs.
• Experience working with cross-functional and distributed teams.

Will be a plus:

• Experience with subscription-based or consumer-facing mobile products.
• Knowledge of A/B testing and experimentation frameworks.
• Experience in fintech, e-commerce, gaming, or other digital product industries.
• Familiarity with mobile app growth, retention, and monetization strategies.

About the project:

DataImpulse is a global proxy service provider serving over 147,000 customers worldwide. We offer residential, mobile, and datacenter proxies starting at $1/GB — one of the most competitive rates on the market.

We are scaling fast and looking for a B2B Marketing Manager — a confident player with significant product experience ready to take ownership of positioning and growth metrics.

Responsibilities:

• Develop and maintain the messaging framework across 6 key ICP segments.
• Create and optimize landing pages, case studies, and comparison pages for each use-case (managing copy, design, and core messaging).
• Conduct competitive intelligence: competitor monitoring, building battle cards, and reporting.
• Produce funnel content: onboarding guides, email nurture sequences, and use-case driven content.
• Support GTM launches for new features, new GEOs, and new acquisition channels.
• Implement LLM content optimization based on company playbooks and use AI to automate routine processes.
• Analyze performance: tracking conversion by segment and conducting A/B tests for messaging.

Requirements:

• 3+ years of experience.
• English - Upper-Intermediate (B2) - Advanced (C1).
• Proficiency in Google Analytics, Google Search Console, CRM (HubSpot or equivalent), and Ahrefs/SEMrush.
• Basic skills in Figma, Google Workspace, Notion, Claude/ChatGPT, or similar tools.
• Understanding of the proxy/data infrastructure market is a significant plus.
• Strong analytical mindset and a data-driven approach to marketing.

We offer:

• Flexible working hours and a remote or hybrid work format.
• Official employment, paid vacations, and sick leaves.
• Performance bonuses tied to pipeline results.
• Dedicated budget for learning and professional development.
• A growing marketing team with a strong data-driven culture.

Requirements

Strong Product Management experience
Strong UX mindset and a good sense of design beyond wireframes
Ability to identify user friction and improve product experience
Experience working with clients or stakeholders
Experience working in utilities, construction and with geospatial technology
Experience working with mobile systems
Confidence in leading conversations and driving alignment
Interest in AI and multi-modal models
Hands-on experimentation with AI tools

Responsibilities

Work closely with clients in a co-innovation setup
Turn client feedback into meaningful product improvements
Lead product discussions and shape product direction
Drive the integration of multi-modal AI (text, vision, audio, etc.)
Improve and evolve the user experience
Contribute to building products that feel like an extension of the user

Nice to have

Strong analytical skills and experience working with product metrics
Basic technical understanding of APIs, integrations, or system architecture
 

Working conditions

Close collaboration with US clients (the position requires to work approximately from 16:00 to 00:00 Kyiv time)
 

We are looking for a Product Manager to join our product team and take ownership of our CRM ecosystem. In this role, you will define the CRM product vision, shape the long-term strategy, and deliver scalable solutions that drive operational excellence, improve customer experience, and support business growth.

You will work closely with Customer Support, Risk & Dealing, Business Development teams to design scalable processes, automate workflows, integrate external services, and enhance interactions with customers and partners. This is a high-impact product role combining strategic ownership, discovery, and hands-on execution across multiple business domains.

Responsibilities

Product Ownership & Roadmap:

• Own and manage the CRM product roadmap, ensuring it supports business priorities and operational needs
• Define product goals, prioritize initiatives, and deliver solutions that create measurable business impact
• Translate business needs into clear product requirements and actionable tasks for development
• Define and track key product metrics to evaluate performance and identify improvement opportunities

CRM Improvement & Process Optimization:

• Improve and develop CRM workflows for Customer Support, Risk & Dealing, and Business Development teams
• Analyze existing processes and identify opportunities to simplify, automate, and improve efficiency
• Collect and structure requirements from stakeholders
• Coordinate changes across teams and ensure smooth implementation of new features and processes

Automation & Integrations:

• Support automation of CRM processes to reduce manual work and improve operational efficiency
• Work on integration of external services and tools to improve CRM functionality and data flow
• Participate in implementing AI-based solutions to improve support and internal workflow

Cross-Functional Collaboration:

• Work closely with Engineering and business teams to deliver CRM improvements
• Align priorities with stakeholders and ensure clear communication across teams
• Participate in product discovery to understand user needs, pain points, and improvement opportunities

Requirements

• Proven experience as a Product Manager with a focus on CRM systems, internal platforms, operational tools, or workflow automation products
• Strong understanding of CRM systems, product architecture, and scalable system design principles
• Experience defining product strategy, roadmaps, and prioritization frameworks based on business impact
• Strong experience in product discovery, requirements gathering, and solution design
• Ability to work with data, metrics, and analytics to drive decision-making and measure success
• Experience working with APIs, integrations, and external systems
• Strong analytical thinking and structured problem-solving skills
• Excellent communication and stakeholder management abilities
• Experience in automation and workflow optimization is a plus
• Experience with AI-driven solutions or intelligent automation is a plus

• Bachelor’s degree in Finance, Economics, Computer Science, Engineering, or a related field

   

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a proactive Retention Manager with proven experience in the UK GEO to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role

• Market Ownership: You will take ownership of the player lifecycle specifically for the UK market, ensuring our users stay engaged, active, and loyal.
• Localized Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push) tailored to the British audience.
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players in the UK market with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack

• Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You

• Experience: 1.5–3 years in CRM / Retention Marketing.
• GEO Expertise: Practical experience and a deep understanding of the UK market (UK GEO) is essential.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer

• Format: Remote work, 5/2 schedule.
• Payments: In USDT.
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

About the Role  

The Product Manager for the Farm Management System (FMS) is responsible for translating strategic objectives and diverse stakeholder needs into clear, structured, and implementable software requirements.  

This role operates at the intersection of:  

• Global product strategy  
• Regional commercial needs  
• Large grower requirements  
• Engineering constraints  
• Integration partners (machinery, satellite, APIs)  

Approximately 70% of the role is focused on writing and maintaining high-quality software requirements, ensuring clarity, feasibility, and alignment with long-term product direction.  

This is a highly structured, detail-oriented product role with strong emphasis on prioritisation, scope control, and execution excellence.  

Key Responsibilities 

Feature Intake & Stakeholder Management  

• Collect feature requests from:  
• Commercial units (CUs)  
• Large growers  
• CP / Seeds business units  
• Customer success  
• Engineering  
• Integration partners  
• Clarify problem statements and expected business outcomes  
• Challenge unclear or misaligned requests  
• Identify overlaps, duplication, and local customizations  

Deliverable:  

• Structured feature intake documentation  

• Clear problem framing before development discussion 

   

Prioritisation & Strategic Alignment  

• Evaluate requests based on:  
• Strategic fit with FMS roadmap  
• Revenue impact  
• Adoption impact  
• Technical complexity  
• Global scalability  
• Regulatory / country constraints  
• Maintain and continuously refine prioritisation frameworks (e.g., RICE, Value vs Effort, Strategic Fit scoring)  
• Protect roadmap integrity against reactive feature creep  

Deliverable:  

• Transparent prioritisation model  
• Quarterly roadmap aligned with global product strategy  
• Executive-ready justification of decisions  

Software Requirements Definition (Primary Focus ~70%)  

The core of the role.  

• Translate approved features into:  
• Clear functional requirements  
• Non-functional requirements  
• Acceptance criteria  
• User flows  
• Edge cases  
• Define system behavior across:  
• Web  
• Mobile  
• API  
• Integrations (e.g., machinery, satellite, telematics)  
• Collaborate closely with UX to ensure usability consistency  
• Ensure alignment with architecture and technical constraints  
• Maintain structured documentation (e.g., Jira, Confluence, PRDs)  

Deliverable:  

• High-quality Product Requirement Documents (PRDs)  
• Detailed user stories with acceptance criteria  
• Reduced ambiguity for engineering teams  
• Minimal rework due to unclear specs  

Success metric:  

• Low development rework rate  
• Clear estimation cycles  
• Predictable delivery  

Cross-Functional Delivery Support  

• Work closely with:  
• Engineering  
• UX  
• Data science  
• DevOps  
• Integration teams  
• Participate in backlog grooming, sprint planning, and refinement  
• Clarify requirements during implementation  
• Validate feature behavior before release  

Deliverable:  

• High implementation clarity  
• Reduced requirement interpretation gaps  

Product Governance & Scalability  

• Ensure global consistency across countries  
• Avoid fragmentation of FMS core  
• Promote reusable, scalable feature design  
• Drive modular architecture thinking  

Required Skills and Qualifications 

Product Skills  

• Strong experience writing detailed software requirements  
• Experience in complex SaaS platforms  
• Ability to structure ambiguous inputs into precise specifications  
• Strong backlog management discipline  

• Advanced prioritisation and scope control capability  

   

Technical Understanding  

• Understanding of:  
• APIs  
• Data flows  
• Integrations  
• Enterprise SaaS architectures  

• Ability to discuss technical trade-offs with engineering  

   

Stakeholder Management  

• Comfortable handling conflicting requests  
• Able to say “no” with structured justification  

• Strong executive communication  

   

Domain Knowledge (Preferred)  

• Farm Management Systems / ERP  
• Agronomy workflows  
• Machinery integrations  
• Telematics  
• Enterprise growers  

The Company Offers  

Opportunity to be a part of a best-in-class product that is used by thousands of companies around the world.   

• Annual performance bonus scheme.   
• Career growth opportunities.   
• An environment where you need to seek and implement unique solutions.   
• Training and development programs.   
• Young and dynamic team with a friendly and open culture.   
• Health and life insurance for employees and your family members.   
• 32 working days of paid annual leave and sick leave.