Jobs at Djinni

We’re looking for a Business Development Manager to help us find new clients, build strong client relationships, drive sales and grow our partner network.
If you know how to communicate in a way that makes clients genuinely look forward to your next message, we’d love to have you on our team

 Requirements
- Strong written and spoken English (Upper-Intermediate+);
- At least 1+ years of experience in IT outstaff / outsource sales;
- Excellent communication and relationship-building skills;
- Structured approach to CRM management;
- Proactive mindset, analytical thinking, attention to details and initiative.

Key Responsibilities
Primary:
- Drive sales and manage the client base;
- Communicate with clients, partners, and candidates via Telegram, Linkedin, WhatsApp, Email – quick responses & follow-ups
- Conduct intro calls and briefings: gather key information, validate expectations, and help clients shape their requests;
- Qualifying requests and make a proposal;
- Maintain and update CRM systems (HubSpot, Monday);
- Contract stage management and negotiating the terms.

Secondary:
- Prepare for conferences and events, conduct intro calls, and follow up with leads afterward;
- Explore and test new sales channels;
- Other tasks.

Working Conditions

• Remote work
• Dynamic working environment
• Paid vacation: 10 working days per year + 2 additional days for each subsequent year worked (up to a maximum of 18 days)
• Paid sick leave: up to 10 working days per year

Interview process:

1. Pre-screen interview

2. Test task

3. Final interview

Done is a fast-growing international company helping distributors and trading businesses scale through financing, logistics, and supply chain management solutions, providing a full-cycle import service.
At Done, we don’t just scale businesses — we scale people who are ready to take ownership of results.

Done. More ownership. More speed. More impact. At a global scale.

We are looking for a Customer Success Specialist (Existing Clients) who wants to act as a true partner for clients, coordinate international shipments, and influence both service quality and business growth.

What will change in Done thanks to you

• clients will receive consistent, proactive, and high-quality support at every stage of delivery
• interaction processes between logistics, brokers, finance, and other teams will become more synchronized and efficient
• clients will experience greater transparency, control, and service quality when working with Done
• the company will be able to scale its client portfolio faster благодаря strong client support and long-term partnerships
• each delivery will become more structured, controlled, and predictable for both the client and the business

Your area of impact

• build and maintain long-term relationships with clients, ensuring a high level of service at all stages of delivery
• manage international shipments from China and Europe, proposing the most efficient solutions for clients’ businesses
• coordinate all steps of the full-cycle delivery process (collaborating with logistics, brokers, finance, and other stakeholders)
• track shipment statuses, resolve issues оперативно, and keep clients informed at every step
• manage client projects in CRM and oversee financial settlements

To succeed at Done, you will need

• willingness to develop in the area of international trade documentation, transportation types, and customs clearance procedures
• experience with 1C, CRM systems, and MS Office
• ability to understand client needs and deliver high-quality service
• strong attention to detail, discipline, and a systematic approach to work
• proactivity, ambition, and readiness to take ownership of results
• ability to coordinate multiple processes simultaneously and collaborate effectively with cross-functional teams

What you will get at Done

• work in a fast-growing international company that scales business and creates new opportunities for people
• real impact on results: your ideas, speed of decision-making, and personal contribution truly matter
• a partner-driven team that values ownership, transparency, service mindset, and mutual support
• a strong development culture: Done Academy, internal and external training, hard & soft skills programs, PDP, 360° feedback, and clear career growth opportunities
• a professional growth environment: over 40% of managers have built their careers within the company
• official employment and stable salary payments
• premium medical insurance after the probation period
• working hours: Monday to Friday, 9:00–18:00
• office-based format
• modern designer office located at Solomianska St., 11
• corporate transport from Olimpiiska, Universytet, and Palats Sportu metro stations, plus parking compensation
• partial lunch compensation for daily comfort
• discounts on English courses and sports activities
• internal recognition system (Donecoin) and branded merchandise
• gifts and support for important personal occasions
• opportunity to invest in corporate bonds with predictable returns
• team buildings, corporate events, sports initiatives, and an active team life beyond work
• employee reservation option (subject to updated military documentation)
• equipped shelter in the business center

Our hiring process

Phone screening → Office interview with the Head of Department → Job Offer

Why Done

At Done, results are never accidental — they are driven by people.
Maybe your growth story is the next one.

We are looking for a motivated Junior SRE (NOC / Monitoring) to join our team and help ensure the stability and reliability of our infrastructure.

This position is ideal for someone who enjoys working with monitoring tools, investigating incidents, and developing their skills in infrastructure and system administration within a professional engineering environment.

Responsibilities:

• Work in 8-hour shifts
• Monitor infrastructure using multiple monitoring tools
• Communicate clearly and escalate issues when needed
• Perform initial investigation of alerts
• Conduct basic triage of incidents and requests
• Collaborate with DevOps and Engineering teams

Requirements:

• 1+ year of experience in System/IT Administration roles
• Hands-on experience with monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• Good understanding of Windows Server 2022/2019 administration principles
• Experience and knowledge of networks Troubleshooting skills
• English: Intermediate or higher

Will be a plus:

• Basic knowledge of PowerShell or Ansible
• Experience with MetaTrader
• Experience in the trading domain

What we offer:

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Native Media Buyer (Taboola / Outbrain)

We're looking for a Native Media Buyer with hands-on experience in Taboola, Outbrain, and other native platforms — someone who knows how to scale profitable campaigns and work with performance-driven traffic. This role is for a true operator: someone who understands funnels, works with data, and consistently delivers results.

Key Responsibilities

▸ Launch, optimize, and scale native advertising campaigns 

▸ Manage budgets of $50K+ monthly with a focus on profitability 

▸ Analyze performance data and identify growth opportunities 

▸ Structure campaigns for scalability and efficiency 

▸ Continuously test creatives, angles, and funnels 

▸ Collaborate with internal teams to drive performance growth

Requirements

✔ Hands-on experience with native traffic: Taboola, Outbrain, MSN, Mediago, etc. 

✔ Experience managing $50K+ monthly ad spend (current or recent) ✔ Proven ability to scale campaigns profitably 

✔ Experience in Crypto or CFD verticals 

✔ Strong analytical mindset and data-driven approach 

✔ Advanced English — Tier-1 / Tier-2 markets 

✔ Experience with cloaking systems — a plus

Compensation

💰 Competitive base salary + performance-based bonuses 

🚀 High earning potential — top performers earn $15K–$50K/month

How to Apply

Be ready to share:

📊 Real campaign performance data 

💵 Budget levels and scaling strategies 

⚙️ Optimization approach and decision-making logic

👉 We prioritize candidates who can demonstrate real, measurable results at scale.

🎬 We're Hiring: Creative Video Editor / AI Content Creator

We're looking for a creative video editor who lives and breathes content — someone with strong editing instincts who knows how to turn a clear script into a video that looks great, feels right, and stops the scroll.

What You'll Do:
→ Edit short-form videos for ads, social media, and digital campaigns
→ Turn ready-made scripts and briefs into strong, polished video creatives
→ Work with existing footage, images, voiceovers, avatars, and AI-generated assets
→ Create AI-based videos according to clear briefs
→ Create videos both with AI tools and without AI, depending on the project
→ Improve existing videos based on feedback
→ Adapt videos for Meta, TikTok, YouTube Shorts, and Reels
→ Work across multiple brands, industries, and creative styles
→ Maintain a fast, organized, and detail-oriented workflow

You're the Right Fit If You Have:
✅ Proven experience editing short-form videos
✅ Strong skills in editing, pacing, visual storytelling, subtitles, and sound
✅ Ability to take a ready-made script and turn it into a professional, engaging video
✅ Understanding of how social content works — not just how to make a video look nice
✅ Experience working with AI tools for images, video, scenes, or avatars
✅ Ability to create both AI-assisted and non-AI videos
✅ Independent, responsible, sharp, and detail-oriented
✅ Comfortable receiving feedback and improving quickly
✅ Available for at least a part-time role

Big Advantage:
⭐ Experience editing performance ads
⭐ Experience with UGC, Reels, TikTok, Shorts, or AI videos
⭐ Familiarity with tools like CapCut, Premiere, After Effects, Canva, Runway, Higgsfield, Veo, Midjourney, ChatGPT, etc.
⭐ Ability to create multiple variations from the same script
⭐ Basic understanding of marketing, copy, and conversions
⭐ Ability to suggest creative improvements, visual directions, or new angles over time

What Really Matters to Us:
Good taste.  Strong editing instincts.  An understanding of short-form video, and the ability to take a written idea and turn it into a polished creative asset. At the beginning, scripts and creative direction will come from us. Over time, if there's a good fit, we'd love for this person to also suggest improvements, ideas, and creative directions.

Scope:
Part-time to start, with the possibility to grow into a larger role. This is an ongoing position.

To Apply:
Please send your portfolio, examples of videos or creatives you've edited, and a few words about the tools you use and your relevant experience.

🚀 We're Hiring: PPC & SEM Campaign Manager Home Services | US Market | Full-Time | PST Hours

We're a performance-driven digital marketing agency specializing in home services and construction lead generation for the US market. We're looking for a hands-on Campaign Manager who owns results end to end — from strategy to the qualified phone call.

This is not a role for someone who only knows how to run ads. We need someone who understands the full journey: from search intent to phone call, from phone call to qualified opportunity, from opportunity to real revenue for a local service business.

⚠️ Non-Negotiable Requirements — Please Read Before Applying: → Full-time availability during US PST working hours 

→ Native-level English — written and verbal, non-negotiable 

→ Proven hands-on experience with the US market across Google, Meta, Bing, and native 

→ Solid, verifiable work history — not freelancers filling time between gigs 

→ Home services / construction experience required — e-commerce, SaaS, or fintech background alone is not enough

What you'll own: 

→ Plan, build, and manage paid campaigns across Google Ads, Meta, Microsoft/Bing, Taboola/Outbrain, Yelp Ads, Google Local Services Ads, and Nextdoor/LinkedIn as needed 

→ Create and optimize full-funnel lead generation strategies — audience targeting, ad copy, landing pages, tracking, and lead-nurturing funnels 

→ Monitor performance and continuously improve KPIs — cost per lead, lead quality, conversion rate, and ROI (not just clicks) → Own setup and integrity of conversion and call tracking so every lead is measured accurately 

→ Stay current on platform updates, A/B testing strategies, and market trends in home services 

→ Build repeatable systems, SOPs, reporting structures, QA processes, and campaign management workflows that allow the team to scale without losing quality 

→ Maintain strict QA discipline before every launch — budgets, geo-targeting, tracking, landing pages, phone numbers, forms, conversion actions, and campaign settings

AI & Automation — Core to This Role: 

→ Use AI to draft, test, and iterate ad copy and creative concepts at speed — with the judgment to edit and direct that output, never paste it raw 

→ Use AI for audience and keyword research, competitor analysis, and market intelligence 

→ Build reporting and analysis workflows that turn raw platform data into clear, decision-ready insights 

→ Be fluent in platform-native AI: Google Performance Max & Smart Bidding, Meta Advantage+, and AI-assisted creative — knowing when to trust automation and when to override it 

→ Build repeatable AI and automation systems using tools like Make.com, Zapier, or Google Apps Script to eliminate manual, repetitive work

Tracking & Attribution: 

✅ Hands-on with call tracking (CallRail or similar) and call-driven conversion measurement 

✅ Strong with GA4, Google Tag Manager, and conversion tracking across platforms 

✅ Familiar with offline conversion imports and server-side tracking to feed real lead quality back into platforms 

✅ You care what happens to a lead after the click — not just the cost of the click

Must-Haves: 

✅ Proven track record managing paid media campaigns targeting the US market 

✅ Deep knowledge of the home services vertical — remodeling, HVAC, solar, roofing, garage doors, windows, etc. 

✅ Demonstrated success generating high-quality leads at scale — measured by qualified leads and CPL, not vanity metrics 

✅ Experience building and managing end-to-end ad funnels from cold traffic to converted lead 

✅ Hands-on proficiency with Google Ads, Meta Ads Manager, Microsoft/Bing Ads, native platforms, and Google Tag Manager 

✅ Native-level English — strong written and verbal communication 

✅ Experience with Yelp Ads and Google Local Services Ads (LSA) — strong advantage 

✅ Familiarity with automation and lead-nurturing platforms — major plus

Who You Are: 

→ Independent, proactive, and execution-driven — you don't wait to be told what to do 

→ Data-minded but creative — constantly testing, iterating, and pushing performance boundaries 

→ You embrace AI and automation as tools for scale and smarter decisions — not as a gimmick or a crutch 

→ You think like a strategist and work like an operator 

→ You want to help small businesses grow — energized by making a real difference for an SMB owner, not by chasing the biggest budget

→ Loyal, analytical, hungry for results, and excited to grow as part of a small, sharp, accountable team

This role is NOT for you if: 

✖ Your background is primarily e-commerce/DTC, SaaS, or fintech 

✖ You rely on grey-hat or aggressive black-box agency tactics 

✖ You only want to direct strategy from above — we need someone hands-on, detail-oriented, willing to build, check, fix, test, and improve directly 

✖ You're a freelancer looking to fill time between gigs

We are looking for a hands-on CRM / Retention Manager to build and scale player lifecycle communications from the ground up.

You will be responsible for setting up CRM processes, launching multi-channel campaigns, and continuously optimizing retention performance. This role requires a strong ownership mindset and close collaboration with product and casino teams.

Key Responsibilities

• Set up and manage CRM processes in Customer.io: build segments, events, attributes, and messaging flows to ensure стабильная performance and target metrics delivery
• Launch and manage communications across channels: email, push, in-app, and personalized offers for different player segments
• Work closely with the Casino Manager on the activity calendar:
  • propose CRM scenarios to support promotions
  • prepare segments and offers
  • launch campaigns on time
• Design and optimize bonuses and promo mechanics together with the Casino Manager to improve retention while controlling promo costs
• Establish a continuous optimization process for CRM flows (iterations, testing, improvements)
• Monitor key metrics and dashboards, identify anomalies, bottlenecks, and growth opportunities

Requirements

• 3–5+ years of experience in CRM / Retention in iGaming or similar product environments
• Strong hands-on mindset — ability to both build and execute
• Experience working in fast-paced, product-driven teams
• CRM systems:
  building journeys, segments, events/attributes, templates, campaigns; debugging, launching, and monitoring
• Channel management:
  Email / SMS / Web Push / In-App — setup, sending logic, frequency caps
• User segmentation:
  RFM, behavioral segmentation, lifecycle stages, VIP and anti-abuse triggers
• A/B testing:
  experiment design, execution, and analysis
• CRM analytics:
  ability to work with metrics and make data-driven decisions
• Deliverability:
  understanding and operational control (open rates, spam, inbox placement)
• Advanced CRM setup:
  dynamic variables, personalization, localization, UTM/tagging, content rules

We are looking for a Technical Account Manager to serve as the primary technical bridge between our customers and our cloud asset management platform. You'll own relationships with strategic accounts, helping engineering and platform teams unlock the full value of infrastructure-as-code through deep product adoption, technical guidance, and proactive support.

This role sits at the intersection of DevOps and customer success — you should be equally comfortable reviewing a Terraform module with a customer's platform team and presenting a quarterly business review to a VP of Engineering.

WHAT YOU'LL DO
 

• Own technical relationships for accounts, serving as their trusted advisor throughout the customer lifecycle.
• Lead onboarding and implementation planning, helping customers codify their cloud infrastructure and migrate unmanaged resources into IaC workflows Conduct regular technical health reviews.
• Collaborate with Sales to support pre-sales technical evaluations, RFPs, and proof-of-concept engagements Act as the voice of the customer to Product and Engineering, advocating for feature requests and surfacing product gaps.
• Build integration guides, runbooks, and best-practice documentation covering Terraform, Cloudflare, and cloud provider workflows
• Respond to escalations with urgency, coordinating across Support, Engineering, and leadership as needed

WHAT WE'RE LOOKING FOR
 

• 4+ years in a technical customer-facing role — TAM, Solutions Engineer, or similar — ideally at a SaaS, DevOps, or cloud infrastructure company.
• Hands-on experience with IaC tooling: Terraform, Pulumi, CloudFormation, or Ansible Solid understanding of cloud platforms (AWS, GCP, or Azure) and modern infrastructure concepts.
• Experience with VPCs, IAM, Kubernetes, CI/CD pipelines Familiarity with GitOps workflows, state management, and infrastructure drift detection.
• Strong communication skills — able to explain complex infrastructure concepts to both engineers and business stakeholders.
• Track record of managing enterprise accounts with significant ACV.
• Comfort operating in a fast-moving startup environment with ambiguity and shifting priorities.

Motorsport Network is the leading independent voice of the motorsport and automotive industries and their fans, is actively seeking a skilled and proactive Manual QA Engineer to join our Development Team.
 

Key Requirements:

• Minimum of 12 months of commercial testing experience preferred.

• Proficient understanding of various testing methodologies, techniques, and types, along with a comprehensive grasp of the testing process.

• Familiarity with client-server architecture.

• Basic knowledge of HTML/CSS/SQL.

• Previous experience with bug tracking systems, preferably Jira, is a definite plus.

• Operating Systems proficiency in both Windows and MacOS environments.

• Competence in testing tools such as JMeter, Postman, TestRail, TestLink, LambdaTest, etc.

• Capability to construct and manage test documentation, including checklists, test cases, bug reports, etc.

• Intermediate level of English proficiency.

• Demonstrated ability to work both independently and collaboratively within a team.

• Exceptional attention to detail and effective communication skills.

We are a fast-growing mobile entertainment platform redefining how people consume
scripted content. We create premium, short-form, vertical series designed for modern viewing
habits: fast-paced, immersive, mobile-first, and always available on demand.

We are seeking talented storytellers ready to pioneer the exciting world of vertical
dramas. In this role, you will master a unique, high-velocity narrative format. Don't worry
about the learning curve—we provide comprehensive training! If you have a solid
foundation in screenwriting, a passion for compelling narratives, a collaborative spirit,
and a comfort with technology, your place is with us.
 

Key Responsibilities
● Lead the entire writing lifecycle from initial concept and loglines to final script
delivery.
● Write under the continuous guidance of a script editor and participate in weekly
team sessions.
● Utilize advanced workflow software and daily AI tools to optimize your creative
process.
● Participate in regular, company-led training to master the dynamic rules of the
vertical format.

Job Requirements
● Demonstrated background in screenwriting and plot development.
● Prior experience in vertical formats is welcomed but not required.
● Deep understanding of conflict building, sharp dialogue, and creating emotional
character connections.
● Eagerness to adapt to a completely new medium with its own specific constraints
and high-velocity pacing.
● Comfort working with AI tools, task management software, and a natural aptitude
for learning new digital systems.
● Proven track record of successful collaboration within a fast-moving, evolving
team environment.
● Ability to thrive under tight deadlines and deliver high-quality outputs at a high
work velocity.

We are a fast-growing mobile entertainment platform redefining how people consume
scripted content. We create premium, short-form, vertical series designed for modern viewing
habits: fast-paced, immersive, mobile-first, and always available on demand.

The Role
We are seeking an AI Creative Project Manager to shape the fast-paced, rapidly growing world
of mobile micro-drama. Our series—including characters, environments, wardrobe, and overall
visual identity—are generated entirely via Generative AI and produced by global partners. This
is not a traditional writing or directing role; instead, you will act as a high-level creative
gatekeeper. You will review AI-generated episodes, identify creative bottlenecks, and provide
precise direction to elevate the final output.

Key Responsibilities
● Build and maintain production folders using Gen-AI tools to ensure consistency across
characters, locations, and wardrobe.
● Watch and review AI-generated micro-drama episodes.
● Audit critical creative aspects like acting, emotion, pacing, editing, sound, music, color,
lighting, continuity, and visual believability.
● Identify issues and opportunities to maximize audience retention, delivering precise,
actionable recommendations.
● Submit detailed, organized feedback via Excel logs, tracking episode numbers, precise
timecodes, and targeted notes.

Job Requirements
● Degree in Film, Cinema, or related fields.
● 5–10 years in long-form, narrative or scripted content, ideally as a Script Supervisor,
Script Editor, Director, or Showrunner.
● Deep understanding of micro-drama dynamics, including dramatic structures, fast pacing,
returning genres, character archetypes, and cliffhangers.
● Strong analytical skills to gauge viewer engagement and translate user behavior into

actionable creative direction.
● Professional working proficiency in English at an intermediate to high level.
● Familiarity with or strong openness to integrating Gen-AI tools into modern creative
pipelines.

On behalf of our Client – a UK-based technology company specializing in transport retail and digital ticketing platforms — Mobilunity is looking for a Senior DevOps (AWS) Engineer (EU based only).

Our client partners with leading transportation operators to deliver innovative digital ticketing systems, scalable SaaS platforms, and customer-facing applications. Their solutions enhance passenger experience while enabling modern retail capabilities across rail and wider transport networks.

Mobilunity is seeking a Senior DevOps(AWS) Engineer to support our client’s cloud-native infrastructure and platform reliability initiatives. You will design, implement, and maintain highly scalable AWS environments, build infrastructure-as-code platforms, and develop automation tooling that enables secure, resilient, and efficient engineering operations.

Responsibilities:

• Design and manage AWS production-grade cloud environments
• Implement scalable containerized workloads using ECS and Fargate
• Build and maintain Terraform-based infrastructure (module-driven architecture)
• Develop automation tooling using Python (boto3) and Bash scripting
• Design secure networking architectures including VPCs, subnets, routing, and load balancing
• Implement CI/CD pipelines using GitHub Actions and Git-based workflows
• Ensure monitoring, logging, and security across infrastructure (CloudWatch, GuardDuty, WAF)
• Support database operations including RDS (Multi-AZ), DynamoDB, and DMS migrations
• Implement disaster recovery and resilience strategies
• Collaborate closely with engineering teams to improve deployment reliability and operational efficiency

Must have skills:

• VPC, subnets, NAT gateways, and route tables
• ECS and Fargate architecture and scaling patterns
• Application Load Balancer (ALB) and CloudFront
• RDS (Multi-AZ deployments, backups, performance tuning)
• DynamoDB
• IAM (advanced policy design)
• AWS WAF, GuardDuty, and CloudWatch
• AWS Step Functions
• AWS Database Migration Service (DMS)
• AWS disaster-recovery design and implementation

Infrastructure as Code

• Advanced Terraform experience with reusable module design
• Remote state management using S3 and DynamoDB locking
• Git-based infrastructure workflows

Containers

• Strong Docker experience
• Container logging, troubleshooting, and debugging
• ECS architecture design and operational management

CI/CD

• GitHub Actions pipeline development and optimization
• Git workflows and branching strategies
• Experience with Amazon ECR

Networking

• Secure subnet and network segmentation architecture
• TLS/SSL certificate lifecycle management (ACM)
• DNS management using Route 53
• Load balancing strategies and traffic routing

Programming & Scripting (Mandatory)

• Python (mandatory): automation, boto3, Lambda tooling, internal platform tooling
• Bash scripting (mandatory): CI/CD scripting, automation, operational tooling
• Strong ability to build internal automation and developer productivity tools

Nice to have skills:

• Multi-region AWS infrastructure experience
• Observability platform design and SRE practices
• Experience supporting high-availability production systems
• Experience working with distributed international engineering teams

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the widest variety of modern technologies
• Mobilunity Medical Insurance program designed to meet our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Never-ending fun: sports events, tournaments, music band, multiple affinity groups

🐳 Come on board, and let’s grow together! 🐳

We are an international developer of IT products for medicine and related services. Our products are used by more than 5,000 doctors and more than 1,000 clinics in Europe.

The goal is to attract the largest possible audience to the main projects - clinics and doctors up to 3 million. As well as expanding unique traffic to 10 million per day until 2025. We are looking for AI Engineer / AI Architect with deep knowledge of Fundamental Mathematics, Probability Theory and Bayesian Statistics, Graph Algorithms, Mathematics of Transformers, Hybrid AI Approaches, Uncertainty Assessment.

Must-have skills are:
1. ML and Data Science (Core):
- Expert in NLP & LLM: Deep understanding of Transformers architecture (BERT, RoBERTa, GPT, T5, Llama/Mistral). Experience with Large Language Models (LLM) – not prompt engineering, but fine-tuning (PEFT, LoRA) of open-source models on specific datasets.
- RAG (Retrieval-Augmented Generation): Experience building RAG systems is required. The AI ​​must be able to search for information in different data sources.
- Named Entity Recognition (NER) & Information Extraction: Ability to extract specific entities from unstructured text.
- Tabular Data & Classic ML: Confident use of classical algorithms (XGBoost, CatBoost, LightGBM) for analyzing structured data and building probability scoring models.
- Frameworks: PyTorch (preferred) or TensorFlow/Keras. Proficiency in HuggingFace, Scikit-learn, Pandas, and NumPy.

2. MLOps:
- Experience wrapping models in APIs (FastAPI, Flask) with minimal latency. 

- Docker knowledge and experience working with local GPU instances are required.
- Experience working with vector databases (Pinecone, Milvus, Qdrant, ChromaDB) for quickly searching for similar cases or working with knowledge bases.

- ML Pipelines: Experience building model training and retraining pipelines (Airflow, MLflow, DVC).

3. MedTech and Security:
- Practical working experience with sensitive personal data and GDPR/DSGVO requirements.

- It is important to be able to deploy and optimize local models (Llama 3, Mistral, Mixtral) within a closed company environment to ensure data privacy.
- Skills in quantization and distillation of models to speed up work without significant loss of quality.

Nice-to-have skills:
- Experience working specifically with medical data (EHR, EMR; HL7, FHIR, ICD-10/11 standards). 

- Knowledge of Interpretability/Explainable AI (XAI) methods. The end user should understand why the AI ​​suggested a particular option (SHAP, LIME).

- Experience with multimodal models.

What we offer:
- Paid holiday for 28 working days.
- Transparent incentive system.

Working with us means:
- Unique technological and innovative projects.
- Gaining experience in modern western world practices in security, scalable architecture, etc.
- In-depth knowledge of telemedicine.
- Working with Big data, high load, distributed computing and data buses.
- Socially important projects.
- Opportunity to influence both technology and product solutions.
- Profitability and stability of a large European company.

We are looking for a responsible and self-motivated account manager who will join our team. This is PCI DSS complaint payment gateway which works with e-commerce platforms and general web applications. We have 100+ integrations with different payment systems and a lot of international clients.  
 
Required skills: 

• 1+ working experience as support/ account manager  
• Upper-Intermediate English level 
• Responsibility and diligence  
• High communication skills 
• Problem-solving mindset, adaptability, and decisiveness 

 
Will be a plus:  

• Technical education 
• Experience of working with fintech domain 

 
Responsibilities:  

• Communication with clients 
• Setup of the client (help with integration of our plugin or iframe, get requirements for the Payment solutions, provide education of the system) 
• Support of the client after setup: getting new requirements, resolving issues
• Communication with the team: discussion of current tasks, daily meetings, taking part in grooming

We are looking for a self-motivated Support/Billing Specialist to join our rapidly growing team. This position is perfect for someone without prior experience who is eager to learn and grow in this field.

What will you be doing?

• Working with documentation and patient information;
• Interacting with US insurance companies and healthcare facilities;
• Verifying insurance coverage/benefits details;
• Managing administrative and financial processes for patients;
• Working with internal systems and databases;
• Handling phone and written communication in English;
• Collaborating with US clients and colleagues to resolve ongoing issues.

We will be glad to welcome you to the team if you:

• Have an Upper-Intermediate or higher level of English;
• Feel comfortable communicating in English;
• Are attentive to details and have a responsible approach to work;
• Are a fast learner and ready to develop new skills;
• Can handle large volumes of information;
• Strive for professional and career growth.

What will you get?

Professional Development

• Paid internship and training from scratch
• A personal mentor for the onboarding period
• Daily English practice with native speakers
• Experience with the US Healthcare market
• Corporate trainings, workshops, and educational programs
• Opportunities for professional and career growth

Employee Care

• Medical services compensation
• Consultations with a psychologist and a coach
• Yoga classes
• Corporate events and team-building activities
• Daily coffee and treats

Comfortable Working Conditions

• Official employment
• Competitive salary pegged to the US dollar exchange rate
• Regular compensation reviews
• Modern office in Lviv
• Free transfer home after the shift ends

Work Schedule 🕑 15:00 — 00:00 (The schedule is aligned with cooperation with US-based clients).

Team: Head of Medbilling department, Supervisors, CEO, the HR team, and 50+ Medical Billing specialists.

Hiring process: PI Cognitive Assessment + HR interview + interview with the Head of the Medbilling department.

If you're a driven individual looking for a platform to shine, grow, and make a significant impact, then CareBiller is the place for you.