Jobs

ARRISE is a leading game developer providing player-favourites to the most successful global brands in the iGaming industry.

Powering up new possibilities of play through one single API, ARRISE offers a multi-product portfolio of award-winning slots, live casino, bingo, virtual sports, sportsbook and more, available in all major regulated markets, languages and currencies.

Driven by a persistence to craft immersive experiences and responsible thrills, ARRISE's global team consistently deliver best-in-class services with a dedication to create games that players love time and time again.

RNG Customer Support Engineer is primarily responsible for providing excellent customer service and technical assistance to Operators and Account Managers. They analyze all incoming requests, perform basic troubleshooting, and provide solutions and responses to customers. The primary goal of the Customer Support Engineer is to ensure customer satisfaction. RNG Customer Support Engineer reports to the Support Shift Lead during the immediate shift and Support Team Lead directly.

Primary responsibilities:

- Respond to customer inquiries and support requests promptly and professionally.

- Identify, troubleshoot, and resolve technical issues (within the scope of their knowledge and responsibilities) faced by Operators or their clients.

- Conduct analysis and analytics of the requested information.

- Report bugs, malfunctions, or any unpredictable behavior of the software.

- Provide step-by-step guidance and instructions to customers to resolve problems.

- Collaborate with cross-functional teams, such as account managers or technical support, to escalate and resolve complex issues.

- Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.

- Help Support peers with day-to-day tasks and professional development by sharing knowledge.

- Improve and keep up-to-date knowledge about the product, current support workflows, and procedures.

RNG Customer Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.

Proficiency requirements:

- Bachelor's degree (or equivalent work experience).

- Proven experience in customer service or related roles.

- Strong problem-solving and analytical skills.

- Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.

- Proficiency in using ticketing systems, CRM software, and other support tools.

- Knowledge of Microsoft 365 tools (MS Teams, Microsoft Word, SharePoint, etc.).

- Ability to work independently and as part of a team in a fast-paced environment.

- Strong time management and organizational skills with the ability to prioritize tasks effectively.

- Customer-oriented mindset with a focus on providing exceptional service and satisfaction.

- Multitasking. Customer Support Engineers should be able to handle multiple customer inquiries simultaneously or juggle various tasks. They should be able to multitask efficiently, prioritize tasks, and manage time effectively.

- Tech-savvy. They should be an advanced PC user, being able to easily learn to work with any new tool or technology by using common guidelines and knowledge bases.

- English level: Upper-Intermediate or higher.

- Ukrainian proficiency

Company offers:

- Fully remote work or work in a friendly team in a modern office.

- Unlimited coffee, snacks, and fruits.

- Health insurance.

- Free English language training.

- Gym membership.

- Real Agile.

- Competitive salary level.

The Role

We’re looking for a Senior Software Engineer with strong Java expertise to join our remote engineering team. You’ll work on scalable Java applications, tackle complex technical challenges, and contribute to our data structures and algorithms.

Key Responsibilities

• Work on product features and impact customer experience
• Develop and maintain our Java Spring-based platform for a quickly scaling business
• Collaborate with a distributed team of highly skilled engineers
• Contribute to the architecture and design of our growing platform
• Ensure code quality, performance, and scalability

Requirements

• Strong Java experience (6+ years) 
• Proficiency in Spring Framework (Spring Boot, Spring Cloud, MVC, Security), ORM frameworks (JPA/Hibernate)
• Experience with Relational & NoSQL databases.
• AWS knowledge, including ECS, EC2, RDS, Lambda, S3, IAM, CloudFormation, CloudWatch, etc.
• DevOps skills in AWS provisioning, operations, and management.
• Strong problem-solving skills and attention to detail.
• Ability to work independently in a remote setting.
• Fluent English communication skills.

Nice to Have

• AWS Certification

Requirements:

- Proven experience with Ruby/Rails development (8+ years).

- Strong problem-solving skills and attention to detail.

- Ability to work effectively in a collaborative team environment.

- Excellent communication skills.

We offer:

• Attractive financial package

• Challenging projects

• Professional & career growth

• Great atmosphere in a friendly small team

• Flexible working hours

We are in search of a Support Specialist who prioritises customer satisfaction to become a valuable addition to our team. The Support Specialist will provide assistance to external users for multiple company products and conduct testing of applications and features. The ideal candidate should possess extensive technical support expertise or IT support background and be proficient in both spoken and written Portuguese, as well as possess excellent communication skills in Portuguese and English (required).
 

Responsibilities and Duties:

● Delivering technical support to end users.

● Diagnosing and resolving common issues.

● Demonstrating understanding of the solutions' architecture.

● Conducting real-life simulations to ensure smooth operations.

● Testing and evaluating new features.

● Employing creative problem-solving techniques.

● Escalating unresolved issues to the relevant internal and external teams.

● Creating support articles and documentation.

Requirements:

● Extensive experience in resolving technical issues and conducting diagnostic assessments.

● Understanding of operating systems, networks, and web browsers.

● Excellent written and verbal communication skills in in Portuguese and English.

● Motivated to improve technical skills continuously.

● Ability to learn quickly and grasp technical concepts rapidly.

Advantage:

Prior experience in Customer Support.

Personal Attributes:

● Kind and patient attitude.

● Desire to achieve effective and high-quality results.

● Ability to work effectively in a collaborative environment.

● Ability to be flexible and adapt quickly to changing business needs.

On a mission to revolutionize the $365 billion game industry by creating a cutting-edge Gen AI product that takes video ads production to the next level. Our unique technology, leveraging genetic machine learning models and GAI capabilities, empowers game companies to effortlessly produce high-performing video ads, new game levels, and complete game mechanics at an unprecedented scale.

Key Responsibilities:

● Work in Unity to effortlessly duplicate and emulate any game's original development environment.

● Utilize AfterEffects to create visually stunning and compelling video ads.

● Apply your creative flair to produce engaging ads tailored for mobile games 2D\3D.

● Bring artistic inclinations to the forefront of ad production, contributing to company`s innovative approach.

Requirements:

● Proficient experience working in Unity; you feel at home in the Unity environment.

● Demonstrable expertise in AfterEffects.

● Proven track record in producing ads for mobile games.

● Artistic inclinations that shine through your work.

Bonus Points for:

○ If you're an avid player of mobile games, we'd love to hear about your gaming experiences!

The company is where creativity meets technology, and we're looking for passionate individuals to join us in shaping the future of game industry ads. If you're excited about pushing the boundaries, apply now and be part of our dynamic team!

PS regarding Unity:
Focusing on animation, organization, inserting objects and arranging them, materials, shaders, lighting, and cameras. Understanding prefabs and how they work in Unity. Particles, Everything related to the visual side of the software, not its programming/coding side.

📧 Send your resume and portfolio to me.

We are developing one of the world’s top IoT platforms. If you want to compete with Google, Amazon and Microsoft together with us - you’re the one we’re looking for. We motivate by listening to your ideas and engaging you into the decision making process. Here you will have the ability to grow in any direction you want - just show us what you got.

You will be trusted with responsibility to bring qualified leads to our sales funnel. We’ll guide you through the process with the help of the most talented marketing experts. If you are not afraid to be creative and bring fresh ideas to the table - let’s talk.

Requirements:

Social media management experience (LinkedIn, Facebook, Twitter, Instagram)

Experience of acquiring new prospects for an IT product/service company (pre-sales)

English (Upper Intermediate and higher)

Would be a plus:

Experience working with CRM systems and Sales tools such as Salesforce/Sales Navigator

Experience in email marketing and knowledge of marketing tools similar to Pardot/Yesware

Experience writing for social media and creating reports for stakeholders

Inbound\Outbound prospects research experience

Responsibilities:

Acquire new prospects for the Sales team and perform pre-sales activities

Perform market research of competitors and update prospects database

Provide assistance in daily marketing/SMM activities

Execute and optimize social media strategy

Be proactive on new campaigns and strategies to increase market exposure and new products or product features

Prepare internal documents and deliver reports on KPIs as required

What we offer:

Opportunity for professional growth and career development

You’re going to learn about one of the most trendy and important technologies on the market today - IoT

Paid tools that make your work more effective (LinkedIn Premium, paid Crunchbase account, Yesware plan etc.)

Competitive compensation

Friendly working environment

Constant support and mentoring through all the processes

Vacation – up to 24 calendar days annually

Sick leave – 5 business days (undocumented)

Medical insurance

Corporate sports activities

Free parking

Technical skills needed:

• 4+ years of experience in a role Business or System or Functional Analyst;
• Proficient in writing User Stories, Use Cases, Functional and Non-Functional requirements, system diagrams, wireframes;
• Experience of working with Restful APIs (writing requirements, API usage);
• Experience in Microservices architecture;
• Experience of working with Agile methodologies (Scrum, Kanban);
• Solid knowledge in DB and SQL;
• Knowledge of UML, BPMN;
• Understanding of key UX/UI practices and processes;
• Understanding of software development lifecycle;
• Understanding of architecture of WEB-based application;
• English Upper-Intermediate or higher.

Soft Skills:

• Excellent communication and presentation skills;
• Proactiveness;
• Organized, detail-oriented with ability to keep overall solution in mind;
• Comfort working in a fast-paced environment, running concurrent projects and manage BA work with multiple stakeholders;
• Good time-management skills, ability to handle multitasking activities.

As a plus

• Experience in writing requirements for reporting system, dashboards, DWH, ETL, etc
• Experience in enterprise software development or finance domain;
• Experience in delivery of desktop and web-applications;
• Experience of successful system integration project.

Responsibilities:

• Participation in discovery phases and workshops with Customer, covering key business and product requirements;
• Manage project scope, requirements management and their impact on existing requirements, defining dependencies on other teams;
• Creating business requirements, user stories, mockups, functional specifications and technical requirements (incl. flow diagrams, data mappings, examples);
• Close collaboration with development team (requirements presentation, backlog grooming, requirements change management, technical solution design together with Tech Lead, etc.);
• Regular communication with internal (Product, Account management, Business teams) and external stakeholders (Partners, Customers); 
• Preparing UAT scenarios, validation cases;
• User Acceptance Testing;
• Demo for internal stakeholders;
• Creating documentation (user guides, technical guides, presentations).
   

Project Description:

Wireless Standard POS (Point-Of-Sales) (www.b2bsoft.com) is our retail management solution for the Telecom Market.

It provides thousands of retailers with features and functionalities they need to run their businesses effectively with full visibility and control into every aspect of sales and operations. 

It is simple to learn, easy to use and as operation grows, more features can be added on.

Our system can optimize and simplify all processes related to retail in this business area. 
 

Few things that our product can do:

• Robust Online Reporting
• Repair Management Software
• 3rd Party Integrations
• Customer Connect Marketing
• Time and Attendance
• Carrier Commission Reconciliation

 As a Business Analyst/ System Analyst, you will be the liaison between the lines of business and the Development team, have the opportunity to work on a very complex product with microservice architecture (50+ for now) and communicate with Product, QA, Developers, Architecture and Customer Support teams to help improve product quality.


 

Are you an organized and dynamic individual with a Project Management experience in Crypto? We're looking for a Project Manager to support our CEO in Business Development and Marketing. Join us if you're ready to streamline operations and enhance project execution!

GT Protocol - is a leading Web3 company in the cryptocurrency market since 2019, where we harness the power of Artificial Intelligence.

We invite you to embark on a two-step journey towards potentially joining our Team:

- First Stage: An interview with our HR team, providing an opportunity to get to know each other better. This stage will take approximately 1 hour

- Second Stage: A technical interview session with our CBDO/CEO. This stage will take approximately 1 hour

Key Responsibilities

- Oversee and coordinate various projects, ensuring clear communication and timely execution

- Develop and maintain project schedules, track progress, and ensure adherence to deadlines

- Collaborate with partners, agencies, and internal teams to drive project success

- Provide regular project updates to the CBDO and CEO

- Manage the founder's calendar, including scheduling meetings and appointments

- Handle email correspondence and ensure efficient communication flow

- Prepare and manage documents and reports, ensuring accuracy and timeliness

Work experience

- 2+ years of proven experience in Project Management with a background in business development or marketing

- Experience in Web3 crypto

- Bachelor’s degree

Required skills

- Strong organizational and time management skills

- Excellent communication abilities in English (B2)

- Proficiency in project management tools and office software

- Capability to work independently and as part of a team

If you are an organized individual with creative thinking, attention to details, and you have a passion for Project Management and Marketing, and if you meet these requirements and responsibilities, we encourage you to apply for the Executive Assistant / Project Manager position. If you’re still reading this, then we’re waiting for your CV, portfolio and cover letter.

Exagra Ltd is a young IT and digital media company with a focus on developing in-house products. Our scope of interests lies at the intersection of the iGaming, media, and crypto industries.

We are looking for a Content Manager / Head of Content with strong writing skills and deep SEO understanding to elevate our content production to the highest standards of quality and quantity for one of our main products (in perspective several).

⚠️ Please only apply if you have a real work experience in iGaming.

About you:

- You know how to make content that is not only SEO-optimized, but enganging and useful for the readers

- Have the patience of a Buddhist monk - you feel comfortable editing the material as much as needed, whether it involves minor revisions or rewriting the piece completely

- ChatGPT (and other AI-based utilities) are tools for you, not a replacement of your own creativity, critical thinking, and editorial judgment

- You can find and cover unobvious points in an obvious subject

- A master of time management and have an ability to work autonomously (no idling)

- Have a genuine interest in technologies, cryptocurrency, iGaming industry

- Fluent+ english (bilingual preferably)

Responsibilities:

- Develop content production plans and generate reports

- Сreate materials like articles, interviews, blog posts, reviews, guest posts, social media posts, etc. and keep the content updated

- Both write content yourself and delegate to third-party writers when needed

- Generate engaging content ideas

- Hire, train and manage best copywriters

- Collaborate closely with other departments (SEO, marketing, design, etc.)

- Be credited as an expert author of your content (EEAT)

What we offer:

- No location strings attached - 100% remote

- Flexible schedule - you are free to manage your time at your discretion to maximize your efficiency (with no harm to team communication or productivity)

- Fair and competitive compensation for your efforts - we are willing to pay the highest rate to exceptional professionals

- Regular bonuses for great results

- Along with our product, we will also promote you as an industry expert

Please include "I read the whole post" in your application.

Be able to provide examples of your work.

UPQODE is looking for a skillfull Content Manager to strengthen our team

Requirements:

- Desire to develop in Web Development, Web Design and Digital Marketing

- Upper-intermediate English level

- Structured thinking

- An eye for detail, high level of accuracy

- Managerial skills

- Willingness to learn

Will be a plus:

- Experience in Webflow, Wordpress, Shopify, Framer, Duda

- Experience in Figma

- Experience in SEO

- Experience in Web Design

- Knowledge of any Website CMS

- Basic knowledge of HTML/CSS

Responsibilities:

- Building/Designing websites on Webflow, Wordpress, Shopify, Framer, Duda

- Content adding and editing on the websites (all mentioned CMS)

- Collaboration with developers, designers and marketing team members

- Testing functionality

- Writing Documentation

- Promoting Company Products

Company Offers:

Challenging tasks, professional growth opportunities, and mentorship

Competitive salary (reviewed regularly)

Paid vacation, paid sick leave

Health insurance

Free English courses

Comfortable office in the center of Lviv

Cool team and corporate events

We take great pride in our five leading brands, two of which have a long-standing reputation in the industry—one has been successfully operating for 12 years, and the other for 5. Our wealth of experience and innovative approach have made us a leader in the gambling industry.

Our team is our greatest asset—comprising talented, passionate professionals who bring together years of expertise across different sectors. We foster a culture of collaboration and creativity, where every member plays a crucial role in driving the company's success.

As a forward-thinking company built on the knowledge and experience of industry experts, we are committed to continued growth and shaping the future of gambling. Join us in this exciting journey!

Responsibilities:

• Work with customer.io software
• Full responsibility for the process of creating and conducting email marketing campaigns;
• participate in the creation of a content strategy for advertising and informational messages;
• Collaborate with other teams (marketing, design and content) to create engaging emails, in-apps and push notifications;
• Conduct A/B testing and look for ways to improve CR and Open Rate.
• Collect and segment your user base and create email chains for them;
• Work with designers, breeders, analysts;
• Conduct regular analysis of key indicators and optimize; strategy based on their analysis;
• Player retention.

Requirements:

• Experience as a CRM/marketing coordinator from 1 year;
• Confident knowledge of online casino products;
• Experience with email, sms, web-push mailings and other messengers from 1 year or content manager;
• understanding of real-time storage methods;
• Experience working with graphic editors;
• Time management skills.

We offer:

• Working with gambling industry experts;
• Competitive salary in $,and  package of benefits (annual leave 21 days, paid sick leave etc)
• Fully remote - work from any country
• Opportunity to work in an international and multinational environment
• Professional training and development
• Opportunity to work with the team of professionals

About Us

Hi, we’re Applica — the mobile growth partner working with the teams behind leading apps like Loona, Fabulous, Fitonomy, Freeletics, Drops, and many others 👋

We are on a mission to become the world’s #1 growth partner for digital app owners.

About the role:

We’re looking for a Creative Producer who will own the creative production process and act as the main point of contact between clients and our creative and media buying teams.

This role requires excellent communication skills, a strong understanding of design principles, and the ability to analyze data to develop high-performing creative strategies.

Responsibilities:

• Manage multiple famous worldwide projects at a time
• Collaborate with creative teams and vendors across Applica Agency to produce compelling ad creatives from analysis and planning to delivery
• Experience in conducting Ad Creatives Market research via spy tools and open sources
• Experience in arranging creative ideas generation flow, leading the brainstorming sessions, and ideation
• Experience in the tasks’ prioritization, ensuring on-time deliveries
• Ability to provide clear feedback to the artists and vendors on the visual layouts
• Ability to analyze the User Acquisition metrics and make DATA driven decisions on the ad creatives production
• Keep the agency clients up to date on the ad production progress via verbal and written communication
• Find new ways to improve the production & service pipelines
• Maintain your team and other related resources

About you:

• Have at least 2 years of animation production experience
• Understand video storytelling in a short format
• Comfort with a highly iterative creative process, able and willing to try things quickly and learn from each pass
• Ability to think creatively and produce superb work under tight deadlines.
• Can navigate within different areas of animation production, including color correction/grading, audio syncing/cleanup, and exporting/transcoding different file formats
• Excellent attention to detail, organization, and communication skills

Benefits:

• UK company with the best value from a multinational team
• We’ve been self-funded and profitable from the early days
• Opportunity to work with famous worldwide clients and projects in different genres
• Remote job with a flexible working schedule
• Well-established communications, processes, and shared knowledge base across the company.
• Creative and inspirational environment

What would your typical workday look like:

• Deep dives into analytics and user segmentation.
• Competitors' research.
• Hypothesis generation, ideation.
• Collaboration with Marketing and creative production teams.
• Occasional presentations to the stakeholders.
• Strategizing and goals for the project

Contact us if you:

• Efficient (able to find ways to do tasks quicker);
• Keen to learn;
• Attentive;
• Able to provide own insights/ideas

Let's talk about the job

Does this position sound good to you? Then we'd love to hear about you!

Luckystart.com Affiliate Manager

The team comes with a wealth of experience in online casino and the affiliate industry. Our fresh and forward thinking affiliate managers know how to tailor make the right partnerships to ensure maximum delivery in both acquisition and optimisation.

LuckyStart is looking for an experience igaming affiliate manager to join the team.

• Tier 1 GEOS. 
• Experience with Softswiss, Curacao - advantage. 
• Experience with Affilka is advantage.
• Ready to launch SEO and PPC affiliates.

Responsibilities

1. Responsible for new business via affiliate acquisitions by identifying new opportunities across a number of different GEO’s.

    

2. Continuous reviewing of campaigns and negotiations of commercial agreements.

    

3. Analysis of campaigns, ROI, budget spend, eCPA’s to ensure monthly targets are hit.

    

4. Conversion rate optimization - Monitoring and analysing results of all campaigns, including weekly and monthly KPI reports.

    

5. Travel to conferences/events where necessary.

Requirements

• At least 2-years experience as an Affiliate Manager in online casino.
• Curacao, Tier 1 experience
• Ready to go SEO and PPC affiliates
• A strong understanding of campaign optimisation and ROI
• Good level written and spoken English
• Willingness to travel to conferences

What We Can Offer:

Remote working

Attractive performance Bonuses

Requirements:

• Experience in a Data Analyst/ Marketing Data Engineer role for 4 years or more 
• Experience in advertising niche for 2 years or more 
• Programming experience 2 years + (Pyton/R) 
• Experience with SQL (Bigquery) 
• Experience with APIs and understanding of their principles  
• Experience with Docker + cloud services - Cloud Run, Workflows, Artifact Registry and other Associate
• Experienced in data ETL
• Experience with Looker
• Experience collecting data with Appsflyer/Adjust/Voluum
• Strong analytical skills and problem solving abilities
• Attention to detail, independence and ability to take responsibility for results
• Strong communication skills and ability to communicate technical findings to non-technical stakeholders

Responsibilities:

• Participate in building analytics processes in the company
• Getting data from the API 
• Building user-friendly dashboards based on the raw data received
• Monitoring the quality and efficiency of advertising campaigns
• Proactive analytics "ahead of the curve" 
• Finding growth points for scaling products
• Estimating user LTV and factors affecting it 
• Deep analytics of sales funnels and their optimization
• Conducting thorough analysis to identify revenue growth opportunities

We offer:

• Competitive salary. 
• Opportunities for professional and career growth within the project.
• Necessary tools for work.
• Working hours from 10:00 AM to 19:00 PM.
• Remote work possibility.
• 28 calendar days of vacation and paid sick leave.

About Us:

We are a rapidly growing digital agency delivering innovative web, mobile, and automation solutions for clients around the world. As digital transformation accelerates across industries, we are committed to staying ahead of the curve and building a team that leads by example. If you are looking to join a forward-thinking company with a strong reputation in a dynamic and in-demand industry, you will find yourself at home here.

Role Overview:

We are looking for more than just a task manager. The ideal Project Manager for this role brings a professional presence, strong relationship-building skills, and cultural fluency working with Western clients. You will be the face of our agency for many clients—trusted, respected, and able to communicate with clarity and confidence. Your ability to lead conversations, earn trust, and create a positive working dynamic is as important as your organizational skills. If you are personable, comfortable in client-facing settings, and able to represent our team with both professionalism and approachability, we would like to hear from you.

Responsibilities:

* Serve as the primary point of contact for clients, establishing and maintaining professional relationships

* Facilitate clear, effective communication between clients and internal teams

* Proactively identify and resolve potential misunderstandings or communication gaps

* Break down project scopes into actionable tasks, monitor progress, and ensure timely delivery

* Provide regular updates to clients and stakeholders, managing expectations with transparency

* Encourage a collaborative and supportive team environment

Requirements:

* Proven experience as a Project Manager, ideally with international and Western clients or teams

* Exceptional communication and interpersonal skills

* Confident, presentable, and comfortable leading video meetings and calls

* Strong understanding of Western business culture and professional etiquette

* Excellent organizational skills and attention to detail

* Fluent English (spoken and written)

* Ability to work independently in a remote environment

What We Offer:

* 100% remote work with a flexible schedule

* A collaborative and supportive international team

* Opportunities for professional growth and development

* Competitive salary based on experience

How to Apply:

Please send your CV and a brief cover letter describing your experience in managing client relationships, particularly with Western clients. We look forward to learning more about you.