Aff Journal

Our company is looking for a Sales/Reactivation manager (call center)

About the Company: Well-established company in the gambling/betting niche, proud of our 5 leading brands, two of which have a long history in the industry, one successfully operating for 12 years and the other for 5 years.

Team is our greatest asset—comprising talented, passionate professionals who bring together years of expertise across different sectors. We foster a culture of collaboration and creativity, where every member plays a crucial role in driving the company's success.

As a forward-thinking company built on the knowledge and experience of industry experts, we are committed to continued growth and shaping the future of gambling. Join us in this exciting journey!

Responsibilities:
 

• Working with the client base: restoring activity and retaining users.
• Making outgoing calls to clients.
• Promoting promotions, bonus offers and loyalty programs.
• Identifying customer needs, consulting on the company's products.
• Working with objections, increasing the conversion of customer returns.
• Reporting, entering data into the CRM system.
• Interacting with other departments to improve the customer experience.

Requirements:

• Experience in sales / call center / customer service from 1 year.
• Experience in iGaming, betting, finance or similar areas - will be an advantage.
• Confident sales skills and working with objections.
• Competent oral and written speech.
• English at level B2 and above (will be a plus).
• Ability to work in a team and independently achieve KPI.
• Experience working with CRM systems.

Our Benefits:

• Working with gambling industry experts.
• Competitive salary in $, package of benefits.
• The work is completely remote.
• Opportunity to work in an international and multinational environment.
• Professional training and development.
• Opportunity to work in a team of professionals.
• Annual leave 21 days.
• Paid sick leave.

Our company is looking for a VIP Manager

About the Company: Well-established company in the gambling/betting niche, proud of our 5 leading brands, two of which have a long history in the industry, one successfully operating for 12 years and the other for 5 years.

Team is our greatest asset—comprising talented, passionate professionals who bring together years of expertise across different sectors. We foster a culture of collaboration and creativity, where every member plays a crucial role in driving the company's success.

As a forward-thinking company built on the knowledge and experience of industry experts, we are committed to continued growth and shaping the future of gambling. Join us in this exciting journey!

RESPONSIBILITIES:
- Working with key casino players
- Working to retain/increase deposit activity
- Working through objections
- Building high-quality communication with users
- Fulfilling assigned tasks/plans/QC results
 

REQUIREMENTS:

- English - В1-В2
- Experience working with the VIP segment from 1 year in Tier 1
- Experience working with the CC platform is desirable

Our Benefits:

- Working with gambling industry experts;
- Competitive salary in $, package of benefits;

- The work is completely remote;

- Opportunity to work in an international and multinational environment;

- Professional training and development;
- Opportunity to work in a team of professionals;

- Annual leave 21 days;

- Paid sick leave.

Our company is looking for a Head VIP Manager

About the Company: Well-established company in the gambling/betting niche, proud of our 5 leading brands, two of which have a long history in the industry, one successfully operating for 12 years and the other for 5 years.

Team is our greatest asset—comprising talented, passionate professionals who bring together years of expertise across different sectors. We foster a culture of collaboration and creativity, where every member plays a crucial role in driving the company's success.

As a forward-thinking company built on the knowledge and experience of industry experts, we are committed to continued growth and shaping the future of gambling. Join us in this exciting journey!


Responsibilities:

• Development and implementation of VIP strategy
• VIP department management
• Attracting and retaining VIP clients
• Personalized service for VIP clients:
• Data analysis and reporting:
• Interaction with other departments:

Requirements:

• Excellent communication and presentation skills.
• Skills in team management and employee motivation.
• Analytical skills and ability to work with data.
• Negotiation and conflict resolution skills.
• Knowledge of the VIP services market and industry development trends.
• Fluent English

Our Benefits:

- Working with gambling industry experts;
- Competitive salary in $, package of benefits;

- The work is completely remote;

- Opportunity to work in an international and multinational environment;

- Professional training and development;
- Opportunity to work in a team of professionals;

- Annual leave 21 days;

- Paid sick leave.