Jobs at Djinni

 We're Hiring: Web Scraping Support Engineer (Remote)

Hello everyone! Massive is looking for a Web Scraping Support Engineer to join our fully remote team. If you dream in selectors, wake up parsing HTML, and genuinely enjoy helping people solve gnarly data extraction problems — this one's for you.

 What is Massive?
Massive is an infrastructure company powering data-driven innovation at scale. We operate a global proxy network, build managed APIs for search engines (SERP), and Web Unblocking API to bypass anti-bot measures for large-scale data collection and processing.

 Why This Role Is Different
Most support roles are reactive. This one isn't. You're the person customers trust when their scraping pipeline breaks at 2 AM, when a target site changes its structure overnight, when nothing works and nobody knows why. You don't just answer tickets — you solve problems that other engineers can't.

 Who We're Looking For
 

• Troubleshoots in Their Sleep: Broken selectors, anti-bot walls, rotating proxies, CAPTCHAs, headless browser quirks — you've seen it all and you fix it before your coffee gets cold
• AI is your best friend - you know how to leverage AI to be 10X faster and more productive
• Customer-Obsessed & Likable: You're the person customers ask for by name. You explain complex concepts in plain language and people genuinely enjoy working with you
• Can Scrape Anything, Anywhere: SPAs, paginated APIs, rate-limited endpoints, geo-restricted content — if it's on the web, you know how to extract it
• Consumes Data for Breakfast: You think in JSON, dream in XPath, and get excited about a well-structured dataset
• Relentlessly Organized: Your support board is pristine. Every ticket triaged, every follow-up tracked, every edge case documented. Nothing slips through — ever
• Curious Builder: When you notice the same issue three times, you don't just fix it — you automate the solution so it never comes back

 What You'll Be Doing
 

• Own the support board end-to-end with the support team — triage, prioritize, resolve, and follow up on every ticket
• Debug complex web scraping issues across proxy configurations, browser automation, and API integrations
• Help customers build, optimize, and fix their scraping pipelines
• Reproduce issues, identify root causes, and escalate bugs with full context to engineering
• Write documentation and guides that reduce repeat tickets

 Bonus Points
 

• Experience with Puppeteer, Playwright, Selenium or similar browser automation
• Hands-on with proxy networks and IP rotation strategies
• Familiarity with anti-bot systems (Cloudflare, Akamai, PerimeterX, DataDome)
• Working knowledge of Python, Node.js, or scripting languages for data extraction
• no satisfaction until all the work is done and then some

 Ready to Scrape the Future With Us?
Skip the generic resume. Show us something real — a scraper you built, a gnarly problem you debugged, a support process you transformed. We care about what you can do, not where you went to school.
If you read this and thought "finally, someone gets it" — trust that feeling. Apply now.

About the product:
Our client develops a large-scale mission-critical digital platform for enterprise logistics and e-commerce fulfillment. It orchestrates dispatch, routing, and real-time tracking across multiple fleet types (owned, third-party, crowdsourced, autonomous) and integrates with upstream order and supply systems. 

The platform processes millions of transactions annually for global brands and leverages modern cloud technologies, distributed systems, and AI-driven decision-making to ensure high performance, scalability, and reliability.

About the Role:

As an Application Support Engineer, you will be responsible for investigating and resolving technical and product-related issues for enterprise international customers, owning case resolution from initial report through root cause analysis and functional validation.

You'll collaborate with Customer Success, Product Specialists, and Engineering teams to troubleshoot incidents in web and mobile applications, REST APIs, and backend services, perform root cause analysis and continuously improve platform reliability within a fast-paced production environment.

This role offers ownership of incident management processes, opportunities to improve support workflows, and direct impact on product stability and customer satisfaction. 
You will operate within a shift-based schedule (including nights and weekends) across a fully remote setup.

Key Responsibilities:

• Respond to and resolve L2/L3 application support requests from enterprise customers via ticketing system.
• Perform deep investigations and root cause analysis using SQL queries, log files, and debugging tools.
• Validate reported issues through functional testing and confirm fixes across web and mobile platforms.
• Manage incident lifecycle: prioritize cases, coordinate communications, and escalate critical bugs to R&D.
• Provide clear, timely updates and technical guidance to both technical and non-technical end users.
• Monitor customer usage and system performance to proactively identify and address potential issues.
• Assist in onboarding customers by explaining configuration options and relevant product features.
• Document troubleshooting steps, known issues, and best practices for internal knowledge bases and customer-facing materials.
• Contribute to continuous improvement of support processes, tools, and training programs.
• Operate on a rotating shift schedule, covering nights and weekends as part of a support team.

Required Competence and Skills:

• Minimum 2 years of L2 or L3 application support experience in a high-availability environment.
• Intermediate proficiency in SQL for querying relational databases and analyzing data issues.
• Hands-on experience debugging and integrating with RESTful APIs, including request/response analysis.
• Technical support experience with both web and mobile platforms in enterprise software contexts.
• Strong English communication skills, both written and verbal, for customer-facing interactions.
• Ability to work effectively under pressure and manage multiple concurrent priorities.
• Fully remote location within Ukraine, with reliable internet, backup power, and ability to work shifts.

Nice to Have:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

Sigma Software is looking for a Project Manager to join our Embedded & IT Support business unit.

We are experiencing in the following domain areas:

• Smart Home & Smart City
• Connectivity & IoT
• Embedded systems for (Consumer Electronics. Industrial Automation. Energy. HVAC)
• Technical support
• DevOps services

• Atlassian partner products, integrations and migrations

   

Why join us? In this role, you will be driving both embedded and technical support initiatives, focusing on a high-class delivery and working in a multi-cultural environment in a team of real professionals.

Requirements

• At least 4 years of commercial experience in project management
• Strong knowledge of project management processes, methodologies, and tools
• Proven risk management and strong leadership skills
• Excellent negotiation and problem-solving abilities
• Experience managing cross-cultural teams
• Hands-on experience driving the adoption of AI practices across projects
• Excellent communication and presentation skills to communicate effectively with customers and project teams
• Upper-Intermediate English or higher

• Experience in embedded projects will be a plus

   

Responsibilities

• Plan, manage, and monitor project execution, ensuring on-time delivery within budget
• Act as the customer’s trusted partner, developing relationships and identifying additional service opportunities and business insights
• Tailor project delivery models to match customer needs and apply best project management practices
• Conduct portfolio risk analysis, proactively manage risks, and communicate effectively with stakeholders
• Be a people manager, execute the company’s people management practices, including hiring, onboarding, performance evaluation, and retention strategies
• Implement best practices and tools for project execution and management
• Drive continuous improvement through lessons learned and project achievements

Phenomenon Studio is a boutique product design and development agency founded in 2019. We work with teams who’ve outgrown what they’ve built — from venture-backed startups to established market leaders — and own the work end to end: strategy, design, development, and post-launch.

The team of 70+ senior specialists is based in Europe, with entities in the USA, Estonia, and Switzerland, serving SaaS, fintech, healthcare, and EdTech. Across 120+ launches, clients have raised $500M+. Phenomenon is HIPAA-compliant, Nielsen Norman Group UX certified, and a Webflow Experts partner, holding a 5.0 rating on Clutch — and most clients come back for a second project.

We’re on the lookout for a Product Designer who’s passionate about crafting seamless user experiences and turning ideas into elegant, functional designs.
 

Advantages of the role:

• We often submit our websites to prestigious competitions such as Awwwards, FWA, and CSS Design Awards, giving your work the opportunity to gain recognition and earn industry awards
• We have a design community of more than 20 designers, so you’ll be able to share ideas, get feedback, discuss trends, and grow together with like-minded professionals
• You will have a mentor who will always be there to help

Requirements:

• 3+ years of commercial experience
• Proficiency in modern AI tools in the context of building live demo prototypes/products with Claude Code, Cursor, etc.
• Using AI buddies to make your workflow faster without losing quality
• Proficiency in Figma (tokens, components, variables, auto-layout)
• Systematic problem-solving skills: analysing issues, breaking them down, and finding practical solutions
• Ability to take ownership and drive a project from 0 to 1
• Focus on business metrics and their impact on design decisions
• Experience with UX research and behaviour analysis tools (Hotjar, Amplitude, Google Analytics, etc.)
• Strong team player with a proactive approach
• Upper-intermediate English level

Responsibilities:

• UX/UI design for web and mobile applications (iOS, Android), ensuring seamless user experiences
• User journey optimisation to improve engagement, conversion rates, and overall user satisfaction
• Working with design systems: maintaining, evolving, and implementing scalable and consistent UI components
• Utilising ready-made design frameworks (Shadcn, Radix, MUI, etc.) to enhance design efficiency and consistency
• Creating high-quality visual designs that align with the brand identity and improve usability
• Types of conducting UX research (the scale of which depends on the kind of project), such as testing prototypes if needed for the client
• Cross-functional collaboration: working closely with product managers, developers, and analysts to build an effective, user-friendly product

What we offer:

• Remote work format and flexible schedule
• Autonomy in work, opportunity to build processes, and grow within the company
• Individual development plan and annual performance review
• Workshops and playgrounds for continuous learning
• Compensation for subject-matter training
• Corporate English classes
• Access to IT Loyalty Club
• Accounting support
• 18 working days of annual leave
• 7 working days of sick leave and 7 working days of unpaid leave
• All national public holidays off

Recruitment process: Recruitment interview — Technical interview — Final interview

Blackthorn Vision is looking for a Middle General QA Engineer. Our client, established in 2011 and based in Colorado, is a leading player in the U.S. application management market. We’ve had a successful partnership with this client and are seeking candidates who are eager to take ownership and improve a product already trusted by over 6,000 enterprises.

Requirements:

• 3+ years of experience in Software Quality Assurance, including both Manual and Automation Testing.
• Experience with TypeScript and the Playwright framework.
• Strong understanding of test planning, risk assessment, test design, execution, and defect reporting.
• Experience testing web and desktop applications.
• Hands-on experience with REST API testing using Postman.
• Experience querying relational and NoSQL databases for test data validation.
• Experience working with Azure DevOps, CI/CD pipelines, and source control systems.
• Proficiency with browser developer tools.
• Basic understanding of debugging techniques, including browser logs and network traffic analysis.
• Ability to identify automation candidates during manual testing.
• Experience working in Agile teams.
• Upper-Intermediate level of English.

Nice to Have:

• Experience with AI-assisted testing tools (GitHub Copilot, ChatGPT, Claude, etc.).

• Experience contributing to test automation framework improvements.

   

Responsibilities:

• Take end-to-end ownership of feature quality, from test planning and manual validation to automation and post-release quality improvements.
• Design, develop, and maintain automated test scripts and contribute to the improvement of the automation framework.
• Create, execute, and maintain manual and automated test cases, test documentation, and regression suites.
• Perform functional, regression, API, backend, and basic performance testing.
• Identify, document, track, and verify defects.
• Debug and troubleshoot issues discovered during testing.
• Analyze test results and communicate findings to the team.
• Identify opportunities to improve test coverage and automate repetitive test scenarios.
• Collaborate with developers, QA engineers, product managers, and other stakeholders throughout the feature lifecycle.
• Participate in Agile ceremonies and contribute to the continuous improvement of QA processes, tools, and best practices.

• Contribute to post-release quality analysis (Root Cause Analysis) and implement preventive improvements to reduce future production issues.

   

We offer:

• exciting and challenging work in a friendly and professional environment;
• excellent career opportunities and competitive salary;
• on-site visits to customers;
• flexible work schedule;
• professional development program with internal seminars on technical topics;
• courses, certifications, and access to the corporate library;
• free English classes;
• 18 working days of paid vacation (24 calendar days), 5 full-paid sick leave days, paid public holidays;
• medical insurance;
• maternity leave;
• IT club membership;
• employee referral program;
• recognition program with gifts and awards;
• pet-friendly and eco-friendly;
• direct and easy communication with management and much more.

At AMS Pilot, we are looking for a strong, systematic operational leader—a "Light CEO"—to take full ownership of the management and development of our TikTok Shop (TTS) department.

This is a role for someone who has already mastered the TTS ecosystem and is ready to act as the true owner of this business unit: making autonomous decisions, building scalable processes, and taking full responsibility for the financial bottom line. Your primary goal is to build an autonomous system that operates like clockwork through clear SOPs, minimizing founder involvement in day-to-day operations.
 

What We Offer:

• Fully Remote: Work from anywhere in the world in a format that suits you.
• Maximum Autonomy: Zero micromanagement. You have full authority over team structure, budgets, and client relations.
   

Your Key Responsibilities:

• P&L and Metric Management: You are not just responsible for vanity metrics (like CTR or video count); you are responsible for the entire department’s profitability. You will manage budgets, costs, margins, and drive GMV growth for our shops.
• System and Process Building: We don't need a "firefighter." Your task is to design, implement, and enforce SOPs within the TTS department so that the system remains stable and scalable, functioning even without your minute-to-minute supervision.
• Team Leadership: You build the team yourself. You handle final interviews and make hiring/firing decisions. The founder is completely hands-off in this process.
• Client Management: You lead client relations and are responsible for reporting results to key accounts. You conduct meetings independently, present strategies, and own the results without the founder in the room.
• Testing and Hypotheses: Constant research and validation of new strategies, algorithms, and tactics to scale TikTok Shop operations.
   

Our Ideal Candidate:

• Deep TTS Expertise: Proven, hands-on experience specifically with TikTok Shop (mandatory). You understand the platform's specifics, tools, pitfalls, and promotional algorithms.
• Business/E-commerce Background: Experience managing P&L or leading an agency/business account in e-commerce—minimum 6–12 months.
• Management Experience: Proven leadership track record (having managed a team of at least 2–3 people).
• Language Skills: English level B2–C1 (mandatory). You can negotiate fluently and confidently with English-speaking clients, present results, and resolve complex issues.
• Frontline Experience: You have personally handled client communications and operated on the front lines.
• Mindset: You are a systematic person who loves order and detail. You enjoy refining a single process for months, automating it, and driving it to perfection, rather than chasing chaotic new ideas.
   

If this sounds like you, we look forward to hearing from you!

We are looking for a reliable partner to whom we can fully entrust this department. Please send your CV (preferably with a brief summary of your TTS experience), and let’s schedule a call.

🇨🇦 Easy Renovation (www.easyrenovation.ca) specializes in high-quality bathroom renovations across the Greater Toronto Area and surrounding regions. As we continue to grow, we're looking for a proactive Junior Business Development Specialist to support both our recruitment efforts & business development initiatives.

This is an excellent opportunity for someone who enjoys working with people, is highly organized, and wants to develop a career in recruiting, business development, and digital marketing.

Key Responsibilities

Recruitment (Full Cycle)

• Manage the full recruitment process from sourcing to offer
• Create and publish job postings across relevant recruitment platforms
• Source candidates through LinkedIn, Indeed, job boards, and other channels
• Screen resumes and conduct initial interviews
• Coordinate interviews with manager
• Maintain candidate pipelines and ensure accurate recruitment records
• Deliver a positive candidate experience throughout the hiring process

Business Development

• Research potential partners, vendors, candidates, and business opportunities
• Conduct outreach via email, LinkedIn, and other channels to establish new business relationships
• Conduct market research to identify trends and growth opportunities
• Support partnership, marketing, and strategic business development initiatives
• Assist with lead generation, CRM management, and follow-up communications
• Collaborate with internal teams to support company growth initiatives

Qualifications

• Excellent English - B2/C1 (oral and written)
• Strong interpersonal, organizational, and communication skills
• Previous experience in Business Development, Recruitment/HR, Digital Marketing, or a related field is considered an asset.
• Detail-oriented, proactive, and eager to learn

What We Offer

• Supportive, collaborative team environment
• Competitive salary
• Long-term career growth within a fast-growing Canadian company

If you're an organized, people-oriented professional who enjoys connecting with others and is eager to learn, we'd love to hear from you!

We’re looking for a Junior Recruiter to support recruitment for the Canadian market.

This role is ideal for someone who enjoys taking ownership, communicates confidently in English, and is excited to build a career in an international company. You’ll manage the recruitment process independently while receiving guidance and support from the team whenever needed.

As our company continues to grow, you’ll also have the opportunity to expand your responsibilities into digital marketing, making this an excellent role for someone looking for long-term career development.

What You’ll Do

• Manage recruitment for assigned positions.
• Create and publish job postings on various hiring platforms.
• Review resumes and identify qualified candidates.
• Conduct initial screening interviews in English.
• Schedule interviews and coordinate the hiring process.
• Maintain regular communication with candidates and ensure a positive candidate experience.
• Keep candidate records organized and up to date.

What We’re Looking For

• Upper-Intermediate or Advanced English (B2+).
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently and manage your own priorities.
• Self-motivated, proactive, and eager to learn.
• Previous experience in recruitment, HR, sales, customer service, or administration is a plus, but we’re happy to train the right person with the right attitude.

What We Offer

• Fully remote work.
• Competitive compensation.
• High level of autonomy and ownership.
• Direct impact on the company’s growth.
• Supportive international team.
• Clear opportunities for professional growth, including the chance to develop skills in digital marketing.

🇨🇦 Easy Renovation (www.easyrenovation.ca) specializes in high-quality bathroom renovations across the Greater Toronto Area and surrounding regions. As we continue to grow, we're looking for a proactive Junior Business Development Specialist to support both our recruitment efforts & business development initiatives.

This is an excellent opportunity for someone who enjoys working with people, is highly organized, and wants to develop a career in recruiting, business development, and digital marketing.

Key Responsibilities

Recruitment (Full Cycle)

• Manage the full recruitment process from sourcing to offer
• Create and publish job postings across relevant recruitment platforms
• Source candidates through LinkedIn, Indeed, job boards, and other channels
• Screen resumes and conduct initial interviews
• Coordinate interviews with manager
• Maintain candidate pipelines and ensure accurate recruitment records
• Deliver a positive candidate experience throughout the hiring process

Business Development

• Research potential partners, vendors, candidates, and business opportunities
• Conduct outreach via email, LinkedIn, and other channels to establish new business relationships
• Conduct market research to identify trends and growth opportunities
• Support partnership, marketing, and strategic business development initiatives
• Assist with lead generation, CRM management, and follow-up communications
• Collaborate with internal teams to support company growth initiatives

Qualifications

• Excellent English - B2/C1 (oral and written)
• Strong interpersonal, organizational, and communication skills
• Previous experience in Business Development, Recruitment/HR, Digital Marketing, or a related field is considered an asset.
• Detail-oriented, proactive, and eager to learn

What We Offer

• Supportive, collaborative team environment
• Competitive salary
• Long-term career growth within a fast-growing Canadian company

If you're an organized, people-oriented professional who enjoys connecting with others and is eager to learn, we'd love to hear from you!

About the company

SaaS product, profitable, growth stage. A small American-Ukrainian product team, have few data retrieval services (e.g. VIN lookup) and several psychological tests, quizzes. Working with the US and EU market.

We are looking for a Java engineer to reinforce our Backend team.

Requirements
- Strong knowledge of core Java - language internals, collections, and object contracts

- Solid understanding of concurrency and the Java memory model

- Production-level experience with Spring Boot - DI, transaction management, application lifecycle

- Practical experience with JPA/Hibernate and ORM performance pitfalls

- Strong SQL and relational database fundamentals - transactions, indexing, locking strategies

- Experience troubleshooting and optimizing production systems (performance, memory, query issues)

- Understanding of building resilient, fault-tolerant services
- English B2

Nice to have
- Familiarity with modern JVM/Java features (e.g. virtual threads)

- Experience with database schema evolution in production environments

- Awareness of secure coding practices for data access layers

Conditions

- Fully remote setting

- Corporate devices (laptop, power station)

- Unlimited PTO (paid time off) policy
- Claude Code subscription

        💫About the Role💫

We are looking for a mid-level IT Support Specialist  reporting directly to the company's CTO.

Your primary responsibility will be to provide day-to-day IT support while maintaining a consistently high level of service throughout the rollout of these automations. You will follow the CTO's guidance as support processes evolve and ensure a smooth transition without disrupting client operations.

💫Working Hours

This is a standard part-time position with a required daily overlap with the client's business hours (U.S. Eastern Time).

💫Responsibilities

• Handle day-to-day support requests while meeting a 2-hour SLA during business hours.
• Administer the cloud-based RMM platform, including device monitoring, inventory management, and remote access.
• Maintain the client's security stack, including:
  • Antivirus/EDR
  • Multi-Factor Authentication (MFA)
  • Email spam filtering
  • DNS filtering
  • Security awareness/phishing training
  • Backup administration, including monthly restore testing
• Perform employee onboarding and offboarding, including device preparation and account provisioning according to established procedures.
• Maintain accurate and up-to-date IT documentation.
• Prepare monthly client reports.
• Use AI-powered support tools (chatbot, automated ticket triage, automated reporting) introduced by the CTO, provide feedback during testing, and assist with their adoption into daily operations.
• Ensure uninterrupted support quality while new automation processes are introduced, following guidance from the CTO.

• Coordinate occasional on-site work with a local contractor via phone or video calls. Historically, this occurs approximately 2–3 times per year.

   

💫Requirements

• Experience as an IT Support Specialist or Systems Administrator supporting small or medium-sized businesses.
• Familiarity with RMM/PSA platforms such as Atera, Syncro, NinjaOne, ConnectWise, Datto RMM, or similar (expert-level knowledge is not required).
• Experience administering Microsoft 365 and Microsoft Entra ID, including MFA, Conditional Access, and basic security configuration.
• Working knowledge of network infrastructure (firewalls, switches) sufficient to maintain existing environments without requiring hardware replacement expertise.
• Basic understanding of cybersecurity best practices for SMB environments, including EDR, backups, phishing protection, and endpoint security.
• Confident use of AI tools in daily work as an end user (developer experience is not required).
• English proficiency sufficient for direct communication with U.S.-based clients and end users.

• Availability for real-time collaboration during the initial migration period.

   

Nice to Have

• Previous experience working for an MSP (Managed Service Provider) or outsourced IT support organization.
• Experience participating in client migrations between IT service providers.
• Basic familiarity with scripting or API-based automation, which will help when collaborating with the CTO on AI-driven workflow improvements.

Requirements:

- Experience with postback setup, offer tracking, and campaign integration must have;

- Experience with retargeting pixels, tracking events, GTM, browser pixels, or S2S tracking must have;

- Understanding of tracking parameters: click_id, sub_id, external_id, user_id, event_id, UTM tags;

- Basic understanding of attribution models: post-click, post-view, deduplication;

- Experience with tracking platforms, affiliate platforms, or ad networks.

- Ability to test integrations using logs, preview links, browser dev tools, or tracking reports;

- Understanding of media buying flows and conversion funnels;

- Strong attention to detail and ability to quickly identify tracking issues;

- English level sufficient for communication with partners.

Benefits

- An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
- Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
- Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
️Corporate health insurance program for your well-being
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Yoga classes to help you stay active and energized
- In-house Travel Service
- Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays

At UnderDefense, we protect the digital world by helping businesses stay ahead of cyber threats. Our cutting-edge cybersecurity services and award-winning team empower global enterprises to operate securely and with confidence.

We are seeking a hands-on B2B social media strategist to turn our LinkedIn, Instagram, X, and YouTube presence into a brand awareness powerhouse. This role is perfect for someone who thrives on creating impactful content in B2B SaaS or highly technical industries like cybersecurity, and wants to work directly with our subject-matter experts and team voices to amplify their insights across channels.

What you’ll do:

• Own the social media strategy and content roadmap for LinkedIn, and build out X, Instagram and YouTube from the ground up, then execute it yourself, from planning to publishing
• Coordinate distribution through team members’ individual LinkedIn profiles to extend organic reach beyond the corporate page
• Use AI tools to generate and edit creatives for social media within our corporate design system and tone-of-voice, keeping quality and brand consistency high
• Shoot and edit video content, turning raw footage into publish-ready posts for LinkedIn and YouTube
• Continuously test formats, hooks, and content angles across channels, and double down on what grows visibility and engagement
• Track channel performance and report against brand awareness goals, adjusting strategy based on what the data shows
• Collaborate with design and marketing to keep messaging and visual standards aligned across all channels
• Report on strategy, execution, and results to VP Marketing

What makes you a great fit:

• Experience managing a founder’s personal brand on LinkedIn or corporate LinkedIn page (B2B, SaaS, or similar)
• Track record of driving measurable results via social media (leads, engagement, traffic)
• Experience using AI tools for content creation (and more importantly — controlling quality, not just generating content)
• Strong execution mindset: you can move fast, test ideas, and iterate without waiting for perfect input

Why join UnderDefense?

• Work with a world-recognized cybersecurity company featured in Top 200 MSSPs globally
• Your content will reach CTOs, CISOs, and decision-makers at Fortune 500 companies
• Be part of a smart, passionate team that values initiative and creative freedom

• Direct influence on company growth with close collaboration with leadership

   

If you want to turn social media into a true business driver, create content with global reach, and be part of a fast-scaling cybersecurity leader, we’d love to meet you!

About TEKTELIC

TEKTELIC is a global leader in LoRaWAN IoT, providing carrier-grade gateways, sensors, and end‑to‑end solutions for Industrial, Building Automation, Asset Tracking, and Medical IoT. Our solutions help enterprises reduce costs, improve operations, and scale reliably across thousands of connected devices.
 

About the Role

You will act as a key point of coordination between customers, the EU sales team, and internal operations.
 

This is a fast-paced, detail-oriented role with significant ownership, ideal for someone building a career in operations within a product-based organization.

Working hours: 9 AM-6 PM Kyiv time.
 

Key Responsibilities

Sales & Order Management

• Serve as a primary point of contact for customer inquiries related to quotes, orders, and delivery status
• Follow up on submitted RFQs/RFPs 
• Maintain and update customer records including contact, shipping, and billing information
   

Logistics & Delivery Execution

• Communicate delivery schedules and status updates to customers and internal stakeholders
   

Operations Coordination

• Coordinate with production, supply chain, and finance teams to ensure timely order fulfillment

  
   

Required Skills & Qualifications

• 2+ years of experience in Customer Support 
• Experience supporting B2B customers, ideally across European markets
• Strong communication and customer service skills
• High attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Structured, problem-solving mindset
• Upper-Intermediate English
  
   

What We’re Looking For

• A strong communicator who effectively bridges customers, sales, and operations
• A proactive, hands-on coordinator 
• Someone comfortable balancing commercial support with operational execution
• A reliable team player aligned with EU working hours and able to support a distributed team
   

What we offer

• Ongoing opportunities and personal growth in a leading Canadian company
• Competitive compensation + PE accounting support
• Well-being program (250 USD per year)
• Opportunity for career growth in the dynamic field of IoT
• Collaborative and innovative work environment
• Paid Time-off and an additional week off during Christmas Holidays
• Flexible work setup (Kyiv office or remote in Kyiv) and a supportive, international team
• Health insurance
• Engaging social events

⭐️ About the Company

We are hiring for our partner — an early-stage iGaming startup developing two ambitious brands for both crypto and fiat markets.

The team consists of experienced iGaming professionals with over 10 years of industry expertise in building, launching, and scaling successful products globally. You’ll work alongside seasoned leaders with hands-on experience in bringing iGaming products to market and driving their growth.

As the company continues to grow, we’re looking for an experienced Senior Content Manager who will own and shape the entire content ecosystem across marketing, product, CRM, customer support, and affiliate channels. This role is ideal for someone who combines outstanding writing skills with strategic thinking and deep iGaming expertise.

This is a unique opportunity to join at the early stage of the company’s journey and make a real impact by defining the brand voice, building scalable content processes, and creating a world-class content experience from the ground up.

♠️ Position Details

Location: Remote 

Employment Type: Full-time

What You’ll Do

• Own and manage content across all customer-facing channels.
• Create, edit, and maintain high-quality content for the company website, landing pages, promotional pages, banners, and marketing campaigns.
• Develop engaging email content for CRM and lifecycle marketing campaigns.
• Create clear and user-friendly content for Customer Support, including FAQs, Help Center articles, and knowledge base materials.
• Write and maintain Terms & Conditions, bonus rules, promotional mechanics, responsible gaming content, and other regulatory documentation.
• Develop content and marketing materials for affiliate partners.
• Collaborate closely with Marketing, CRM, Product, Design, Customer Support, Compliance, and Affiliate teams to ensure content consistency.
• Establish editorial guidelines, content standards, tone of voice, and review processes.
• Optimize content for user experience, engagement, and conversion while maintaining compliance with regulatory requirements.
• Continuously improve content quality based on business goals, analytics, and customer feedback.

What We’re Looking For

• 5+ years of experience in Content Management, Content Marketing, Copywriting, or a similar role.
• Strong experience in the iGaming industry is required.
• Excellent English writing and editing skills (C1+).
• Exellent Polish writing and editing skills (C1+)
• Proven experience creating content for websites, CRM campaigns, landing pages, promotional materials, customer communications, and affiliate programs.
• Strong understanding of UX writing principles and customer journey communication.
• Experience working with multiple stakeholders in a fast-paced environment.
• Ability to balance creativity with business objectives and compliance requirements.
• Exceptional attention to detail and outstanding organizational skills.

Nice to Have

• Experience launching content for new iGaming products.
• Knowledge of SEO best practices.
• Experience with CMS platforms and localization workflows.
• Understanding of Responsible Gaming and regulatory compliance.
• Experience working with AI-powered content tools.

What We Offer

• Opportunity to shape the entire content strategy for a fast-growing international iGaming company.
• High-impact role with real ownership and autonomy.
• Collaboration with experienced Product, Marketing, CRM, Design, and Leadership teams.
• Dynamic startup environment where your ideas have a direct influence on the product and customer experience.
• Competitive compensation and excellent opportunities for professional growth.