Jobs at Djinni

We are looking for a Lead/Senior AI/ML Engineer to join our team!

Our client is an innovative technology division within one of the world's top-10 copper producers. The team focuses on leveraging AI, machine learning, and advanced analytics to optimize industrial operations, improve asset reliability, and support data-driven decision-making across global mining and production facilities. The role is focused on building intelligent solutions for predictive maintenance, anomaly detection, and asset performance optimization, helping reduce downtime and improve operational efficiency across large-scale industrial environments.

Responsibilities:

• Design, develop, and deploy machine learning models for predictive maintenance, anomaly detection, and asset health monitoring.
• Build and maintain production-grade ML pipelines for time-series forecasting and sensor/telemetry data processing.
• Collaborate with Data Engineers and Analytics Engineers on data preparation, feature engineering, and model integration.
• Integrate model outputs, risk scores, and predictive insights into operational dashboards and business applications.
• Establish and maintain MLOps processes, including model deployment, monitoring, retraining, and drift detection.
• Research and evaluate new AI/ML approaches, tools, and technologies to improve predictive capabilities and business outcomes.
• Work closely with business and technical stakeholders to translate complex analytical results into actionable recommendations.

Requirements:

• 5+ years of experience as a Machine Learning Engineer or Data Scientist.
• Strong Python skills and hands-on experience with Pandas, NumPy, Scikit-Learn, SciPy, and related ML libraries.
• Proven experience with time-series forecasting and predictive modeling techniques (ARIMA, Prophet, XGBoost, LSTM/RNN, etc.).
• Experience working with telemetry, IoT, sensor, or equipment performance data.
• Hands-on experience with Azure Machine Learning, Databricks, MLflow, or similar MLOps platforms.
• Strong SQL skills and experience working with both relational and non-relational databases.
• Experience building and deploying production-ready ML solutions.
• Strong analytical and problem-solving skills with the ability to translate technical insights into business value.

Nice to have:

• Master's or PhD degree in Data Science, Statistics, Engineering, Mathematics, Operations Research, or a related quantitative field.
• Experience in mining, manufacturing, heavy industry, utilities, or other asset-intensive domains.
• Knowledge of Operational Technology (OT) environments and reliability engineering concepts.
• Experience with enterprise asset management systems such as SAP PM or IBM Maximo.
• Familiarity with reliability methodologies such as RCM or FMEA.
• Experience with real-time data processing and anomaly detection on streaming platforms (Kafka, Azure Stream Analytics, etc.).

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

SOFTPROM is looking for a results-driven Business Development Manager with a strong background in B2B SaaS sales and Enterprise IT solutions for the DACH region. 

This is a high-impact role focused on expanding our presence among international enterprise clients and leveraging cutting-edge AI sales tools, including Pitch Avatar, to drive growth across our portfolio of IT Security solutions.

Key Responsibilities:

• Lead business development and sales activities across the DACH region
• Identify, engage, and manage relationships with international enterprise clients
• Actively use and promote Pitch Avatar, an AI-powered presentation and sales platform, as part of the sales process
• Develop and deliver impactful sales presentations and product demos to end users, partners, and C-level stakeholders
• Manage full sales cycle: from lead generation to deal closure (contracts exceeding €500K annually)
• Recruit, onboard, and enable key reseller and channel partners
• Plan and execute joint business plans with partners, including enablement, training, pipeline management, and co-marketing
• Initiate and support Proof of Concept (PoC) engagements with prospects and partners
• Provide regular internal forecasting, reporting, and strategy alignment

Requirements:

• Proven track record in B2B SaaS or IT/OT Security Sales to enterprise clients, including international companies
• Experience managing deals of €500K+ annually
• At least 2 years of experience in a similar role focused on the DACH market
• Solid understanding of security product domains such as WAF, DLP, NAC, SOAR – a strong plus
• Existing network of key IT security resellers and system integrators in the DACH region
• Strong presentation and communication skills (verbal, written, and visual)
• Fluency in German and professional-level English
• Self-driven, well-organized, and comfortable working in a remote-first, international environment

We Offer:

• Competitive compensation: base salary + performance-based bonus
• B2B contract with an Austrian company
• 3-month trial period
• Access to trainings, certifications, and cutting-edge sales enablement tools (including AI-based presentation tech)
• Opportunity to grow into a regional leadership role based on performance

Business Development Manager (IT/OT Security)

Remote | SOFTPROM

SOFTPROM is an international Value Added IT Distributor with over 25 years of experience, expanding its IT/OT Security business and looking for a Business Development Manager to drive growth across multiple regions.

Region: Ukraine, CIS countries, Baltics, Central & Eastern Europe
Work format: Fully remote
Contract: With the parent company (Austria)

Responsibilities

• Drive business development and sales of IT/OT Security solutions, including pre-sales activities
• Achieve sales targets and non-financial KPIs (presentations, POC /pilot projects)
• Work with Enterprise customers and channel partners
• Manage deals with a long and complex sales cycle
• Collaborate with vendors and plan joint business activities

• Build and manage sales pipeline, forecasting and reporting in CRM

   

Requirements

• 2+ years of experience as Business Development Manager / Sales Manager
• Proven hands-on experience in selling IT Security solutions
• Understanding of core IT Security solution classes
• Experience working with CRM systems
• Strong skills in complex B2B negotiations
• Confident presentation skills
• English: Upper-Intermediate+ (spoken & written)

Nice to have

• Experience working with Enterprise customers
• International sales experience
• Vendor and/or security certifications (e.g. CEH, CISM, ISO 27001 LA, CISSP)

We offer

• Compensation: fixed salary + % (discussed individually)
• Probation period: 3 months
• Fully remote work setup
• Exposure to international markets and enterprise B2B projects
• Professional growth within a strong IT distribution business

About SOFTPROM

Softprom is a leading Value Added IT Distributor in the CIS and Central & Eastern Europe regions, trusted by 1,200+ partners.
Founded in 1999, the company is now represented in 30+ countries, delivering solutions in IT Security, Infrastructure, Cloud and Enterprise technologies.

AWS Cloud Engineer

Softprom Solutions
Azerbaijan | Remote / Hybrid
Full-time | Contractor (Individual Entrepreneur)
Contract with Austria

About Softprom

Softprom Solutions is an international IT distributor and solutions provider working with leading global vendors in Cloud, Cybersecurity, Infrastructure, and Enterprise IT.

We are expanding our Cloud Practice and are looking for an AWS Cloud Engineer in Azerbaijan who wants to grow professionally, work on real customer projects, and collaborate with international teams under an Austrian contract.

About the role

This role is ideal for an AWS-certified engineer with solid fundamentals who wants to deepen hands-on experience in cloud architecture, deployments, automation, and customer-facing work.

You will work closely with senior architects, sales teams, and customers, participating in both technical delivery and pre-sales activities.

Responsibilities

• Support the design and documentation of AWS cloud architectures following the AWS Well-Architected Framework
   
• Participate in deployment and configuration of core AWS services, including
  VPC, EC2, S3, RDS, IAM, Lambda, Load Balancers
   
• Assist with AWS networking configuration:
  Subnets, Route Tables, Security Groups, NACLs
   
• Contribute to automation and Infrastructure as Code (IaC) initiatives using
  Terraform and/or AWS CloudFormation
   
• Create and maintain technical documentation for architectures and configurations
   
• Participate in customer meetings, presentations, and demos, explaining AWS solutions and capabilities
  
   

Requirements (Must have)

• Active AWS Certified Solutions Architect – Associate (SAA-C03)
   
• Solid theoretical understanding of AWS core services:
  Compute, Storage, Databases, Networking, Security
   
• Basic networking knowledge:
  TCP/IP (L3, L4), IP addressing, subnetting, DNS
   
• Understanding of cloud principles:
  High Availability, Fault Tolerance, Scalability, Security
   
• Basic Linux skills (command line)
   
• Ability to read and understand technical documentation in English
  
   

Nice to have

• Hands-on experience with Terraform or CloudFormation
   
• Basic scripting skills (Python, Bash)
   
• Familiarity with Docker, Kubernetes, ECS
   
• Personal, educational, or non-commercial projects deployed on AWS
  
   

Soft skills

• Strong motivation to learn and grow in cloud engineering
   
• Structured and analytical thinking
   
• Clear and confident communication
   
• Ukrainian or Russian — fluent
   
• English — reading technical documentation (spoken English is a plus)
  
   

We offer
 

• Individual Entrepreneur (FOP) / contractor model
   
• Official contract with Austria
   
• Full-time workload
   
• Real commercial AWS projects (not internal labs)
   
• Participation in architecture design and pre-sales activities
   
• Professional growth within Cloud & Solutions Architecture
   
• International customers and vendors
   
• Supportive, senior cloud team and mentorship

Gamzix is a high-growth international licensed iGaming provider, creating high-performing games and scalable, cutting-edge solutions for the global market.

Our team of 140+ specialists operates globally, with Warsaw as our main hub office. We are driven by continuous improvement and a people-first culture where we communicate openly, win together, and truly enjoy the game we’re building.

We operate under an MGA B2B Critical Supply License and certifications from iTechLabs and GLI, ensuring our products meet high standards of quality, compliance, and performance across markets.
 

We are looking for a detail-oriented Treasury & Payments Specialist who will support the company’s financial operations by ensuring accurate payment processing, liquidity control, cash flow visibility, and effective collaboration with banks, payment providers, and internal stakeholders.

Key Responsibilities

• Collect, process, and control payment requests on a daily basis.
• Execute and support outgoing payments through international and European banks, payment systems, e-wallets, crypto wallets, and card services.
• Monitor account balances and maintain daily cash visibility.
• Ensure accurate transaction accounting and proper reflection of operations in internal systems and reports.
• Handle cryptocurrency payments, including crypto-to-fiat and fiat-to-crypto conversions.
• Manage corporate cards, including subscriptions, recurring payments, and spending limits.
• Support KYC requests from banks and payment providers, including preparation of invoices, payment confirmations, and supporting documentation.
• Collaborate closely with Accounting, Billing, Legal, and other internal teams.
• Control payment timelines and ensure timely settlements with partners, vendors, and internal departments.
• Monitor payment limits and ensure compliance with approved budgets.
• Participate in liquidity management, cash-flow planning, and forecasting potential cash gaps.
• Support automation initiatives related to payment processes, reconciliations, and reporting.

Requirements

• Higher education in Finance, Economics, Accounting, or a related field.
• 2–3+ years of experience as a Treasury Specialist, Payments Specialist, Finance Operations Specialist, or in a similar role within an international company.
• Understanding of cash-flow management and liquidity control principles.
• Understanding of KYC, compliance procedures, and interactions with banks and payment providers.
• Advanced Excel / Google Sheets skills.
• Experience working with cryptocurrency payments, crypto wallets, and crypto-to-fiat / fiat-to-crypto conversions.
• Strong attention to detail, responsibility, and self-discipline.
• Ability to work with large volumes of transactions and financial data.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Proactive communication and collaborative mindset.

Nice to Have

• Experience in iGaming, FinTech, SaaS, IT, Payments, Crypto, or other high-volume transaction environments.
• Experience participating in automation and optimization of financial operations.
• Experience working with multiple payment providers, PSPs, and international banking infrastructure.
• Experience supporting treasury operations across multiple jurisdictions.

Benefits

• 7 hour working day 10:00 AM — 6:00 PM (with the lunch break)
• A-class office, Mokotow, Warsaw
• Competitive salary in the IT field, paid taxes
• 10 days for paid sick leave
• 28 days of paid vacation: 18 and 10 days separately
• State holidays are paid
• Medical Insurance
• Courses/training reimbursement
• Referral bonus, if you bring people as talented as you
• Corporate English courses: business or general, morning or evening schedule
• People-oriented company with the work-life balance
• Open and friendly communication
• Corporate team buildings and activities

Please note that feedback on your application will be provided within two weeks if a positive decision is made regarding your candidacy.

About the role

We are looking for a Partner Manager who will drive partner ecosystem development and grow the business together with key vendors in the Softprom portfolio.

This role is for someone who understands the IT market and wants to work at the intersection of:
 vendor → partner → customer,
developing sales and building long-term relationships.

Key responsibilities

• Develop and manage partner network in Ukraine
• Build and maintain long-term relationships with partners
• Generate and develop joint projects with partners
• Support sales together with partners (from opportunity to deal closure)
• Work closely with vendors (activities, planning, business development)
• Deliver presentations, demos, and participate in meetings with partners and customers
• Participate in marketing activities and events
• Manage pipeline and track ongoing projects

• Analyze market trends and monitor competitors

   

Requirements

• 6+ years of experience in IT (vendor / distributor / integrator)
• Strong understanding of IT distribution and partner-driven business model
• Experience working with partners and developing channel sales
• Experience working with vendors is a strong plus
• Strong communication and negotiation skills
• Presentation skills
• English — Intermediate or higher

What drives success in this role

• Ability to build and grow partner relationships
• Proactive approach to opportunity generation
• Understanding of B2B IT sales
• Result-oriented mindset

What we offer

• Opportunity to work in an international IT distributor Softprom
• Compensation: $1,500 base + performance-based bonuses 
• Remote / hybrid work format
• Work with leading global vendors
• Opportunity to influence business growth in the region
• Strong internal support (sales / presales / marketing teams)

If you are interested in developing partner business and working at the intersection of vendors and the market — we’d be happy to connect!

Business Development Manager (Atlassian)

Remote | SOFTPROM

SOFTPROM — an international Value Added IT Distributor — is looking for a Business Development Manager (Atlassian) to drive growth of Atlassian solutions across multiple regions.

Vendor: Atlassian (Jira, Confluence, Jira Service Management, Bitbucket)

Region: Ukraine, CIS, Baltics, Central & Eastern Europe

Work format: Remote

Contract: B2B with Austrian company

Why this role is a strong opportunity

Atlassian is one of the fastest-growing SaaS ecosystems globally, widely adopted by engineering, product, and IT teams.

This role gives you the opportunity to:
• work with a high-demand product used by enterprise clients
• build and scale a business direction almost from scratch
• develop long-term relationships with partners and customers
• grow into a regional or leadership role based on performance

Responsibilities

• drive business development and sales of Atlassian solutions
• achieve sales targets and non-financial KPIs (presentations, demos, pilots)
• work with enterprise customers and channel partners
• manage complex deals with long sales cycles
• collaborate with vendor and plan joint business activities
• build and manage pipeline, forecasting and reporting
• develop and grow partner ecosystem

Requirements

• 3+ year of experience as BDM / Sales Manager
• experience in selling IT solutions (SaaS / software / enterprise tools)
• understanding of Atlassian products or ability to learn quickly
• experience with CRM systems
• strong B2B negotiation skills
• presentation skills
• English: Upper-Intermediate+

Nice to have

• experience with Atlassian (Jira, Confluence, JSM)
• experience with enterprise clients
• international sales experience
• Atlassian certifications

We offer

• $1800–2000 fixed + bonus
• B2B contract (Austrian company)
• 4-month probation
• fully remote setup
• work with a global SaaS vendor
• exposure to international markets and enterprise deals
• growth into regional / leadership role

📩 Feel free to apply or reach out directly

We are building an international Payroll product that helps companies manage payroll operations and employee salary payments across multiple jurisdictions while ensuring compliance with local regulations. As the business continues to scale across global markets, we are looking for a Head of Growth/Head of Business Development to take ownership of the commercial strategy and overall revenue growth of the direction. In this role, you will be responsible for acquiring new clients, developing strategic partnerships, expanding revenue within the existing customer base, owning the business unit P&L, and building a high-performing commercial team. This is a leadership position with a high level of autonomy, direct impact on business strategy, and responsibility for the overall commercial success of the project.

Responsibilities

• Develop and execute the customer acquisition strategy for international markets.
• Own the full sales cycle from lead generation to contract signing.
• Build and scale strategic partnership channels.
• Drive upsell and cross-sell initiatives within the existing customer base.
• Own and manage the business unit P&L, revenue growth, and key commercial metrics.
• Build, mentor, and scale the commercial team as the project grows.

• Manage CRM processes, sales pipeline, forecasting, and reporting.

   

Requirements

• 5+ years of experience in B2B Sales, Business Development, Growth, or Revenue-focused roles.
• Proven track record in SaaS, FinTech, Payroll, HCM, or similar B2B industries.
• Experience closing deals across international markets.
• Strong understanding of P&L management and revenue ownership.
• Experience building and managing partnership programs.
• Upper-Intermediate (B2+) English or higher.
• Excellent negotiation, communication, and stakeholder management skills.

• Strong analytical mindset with a data-driven approach to decision-making.

   

Nice to Have

• Experience with global payroll platforms such as Deel, Remote, Rippling, or Papaya Global.
• Understanding of EOR/PEO business models.
• Experience launching and scaling operations in new markets.
• Previous experience leading and growing commercial teams.

About Us: InnovatelU is a dynamic tech company delivering cutting-edge solutions. We're looking for a passionate Java Developer to join our team. If you have a solid Java foundation, are eager to grow, and learn quickly, we want to hear from you! 

Requirements: 
- Strong knowledge of Java 
- Knowledge of Spring (Spring Core, Spring AOP, Spring MVC, Spring Security, Spring Boot) 
- Familiarity with REST APIs, web services 
- Proficiency in version control tools (Git) 
- Experience with build tools like Maven and Gradle 
- Experience with relational databases (PostgreSQL) 
- Expertise in containerization (Docker) 

- Experience in unit and integration testing 
- Strong communication skills and teamwork ability 
- English level: Intermediate or higher 

Will Be a Plus: 

- Solid understanding of design patterns 

- Experience with NoSQL databases like MongoDB and Redis 

- Familiarity with messaging systems like Kafka and RabbitMQ 

- Experience with microservices architecture 

Responsibilities: 

- Collaborate with senior developers and project managers 

- Assist in designing, coding, and testing applications 

- Write well-designed, efficient, and testable code 

- Participate in code reviews 

- Debug and resolve technical issues 

- Contribute to application documentation 

Interview Stages: 

1. Test Task: 1 hour 

2. HR Interview: 30 minutes 

3. Technical Interview: 1 hour 

We Offer: 

- Full Remote 

- Constant support and mentoring 

- Paid 5 working days of sickness per a year; 

- Paid all official Ukrainian holidays; 

- 18 working days of vacation per a year; 

- Opportunity for professional growth and career development 

If this sounds interesting to you, let's talk!

Remote - work from anywhere in Europe | Full-time contractor 

Tech stack: Azure DevOps, Infrastructure (VMs, AKS, AVD, NSGs, Express Route, VPN) · PowerShell · Terraform ·  Defender for Cloud & Endpoints · Sentinel SIEM · Entra ID & Hybrid AD · Intune & Autopilot · Microsoft 365 · SQL/Cosmos DB · Windows Server 

The role

A global professional services company needs a senior engineer to own their Azure security and infrastructure.

If your idea of a good day involves tightening conditional access policies, investigating Sentinel alerts, working with Azure DevOps and automating Azure deployments before projects launch - this role is for you. Typical projects are ERPs, CRMs, business mobility and security suite deployments. You’ll protect cloud workloads, harden identities, manage the Microsoft security stack end-to-end, and build the automation that keeps everything running. This is a hybrid DevOps, security, identity and infrastructure architecture and management role with real ownership scope and autonomy.

What you’ll do 

• Implement and monitor cloud identity, security and DevOps processes: Azure DevOps, Defender for Cloud, Sentinel SIEM, DLP, threat protection 
• Manage identity and security: Entra ID, conditional access, RBAC, hybrid AD, B2C 
• Design and maintain Azure infrastructure: networking, compute, storage, microservices 
• Secure and administer M365 (Exchange, SharePoint, Teams) including migrations
• Automate infrastructure with PowerShell, Terraform, and CI/CD pipelines
• Manage endpoint security via Intune, Autopilot, and CrowdStrike 

• Respond to L3 security and infrastructure escalations 

   

Must have 

• 4+ years in Azure with DevOps, identity management and security focus 
• PowerShell automation and IaC experience 
• Hands-on with Microsoft security stack (Defender, Sentinel, conditional access, DLP) 

• Upper-Intermediate+ English 

   

Nice to have 

• Security certs (AZ-500, MS-500, SC-200) 
• Azure infrastructure certs (AZ-104) 
• DevOps tooling (Azure DevOps, GitHub Actions, Terraform modules) 
• AI-assisted security operations (Copilot for Security) 
• SIEM tuning and incident response experience

What we offer

• Fully remote across Europe 
• Long-term, stable engagement - not project-based churn 
• Autonomy in a senior international team 
• Compensated on-calls

Role Purpose

Responsible for hands-on management, support, and development of Azure and Microsoft 365 cloud environments. This includes infrastructure design, networking, security, automation, incident resolution, and continuous improvement of cloud solutions. On-call and out-of-hours support is required.

Key Responsibilities

• Manage and support Azure and Microsoft 365 environments through the ticketing system, handling complex incidents and service requests.
• Perform diagnostics, root cause analysis, and resolution of incidents and problems.
• Escalate unresolved issues to external vendors according to established procedures.
• Contribute to the design, configuration, automation, and maintenance of cloud infrastructure, networking, and security components.
• Develop and maintain technical documentation, knowledge base articles and operational standards.
• Monitor system availability, capacity and performance; carry out planned maintenance and improvement tasks.
• Provide onsite and remote technical support as required.
• Comply with all internal processes, security, and EH&S policies.

Required Experience

• Minimum 3 years of hands-on experience managing and supporting Azure and Microsoft 365 cloud environments.
• Strong practical experience with the following:
  • Azure core services (VM, Storage, VNet, Backup, Site Recovery, High Availability)
  • Microsoft 365/Entra ID (Exchange, Teams, SharePoint, licensing, hybrid environments)
  • Azure networking and security (NSG, Azure Firewall, ExpressRoute, VPN, best practices)
  • Microsoft Intune (policies, Autopilot, device management)
  • Azure Sentinel and Microsoft Defender for Cloud/Endpoint
  • PowerShell scripting and Azure Automation
  • Azure Virtual Desktop
  • Windows Server 2016–2022 and Linux administration

Required Qualifications

• University degree in IT or related field
• ITIL Foundation certification
• Active Microsoft/Azure certifications (AZ-104, AZ-500, MS-500 or equivalent)
• Office 365 and security certifications are a plus

Summary

• IT Infrastructure Engineer/Systems Administrator with experience in Azure VM lift-and-shift migrations from Rackspace.
• Skilled in provisioning Azure VMs (Web and DB), Windows Server 2012 R2, IIS, Classic ASP, and SQL Server 2014 migrations with full data integrity.
• Strong knowledge of Azure VNet, NSG, and secure VM networking.
• Experienced in VM-based backup strategies (IaaS only), post-migration validation, and Classic ASP session testing.
• Able to deliver fast, stable migrations, documentation, and support within strict timelines (2-3 weeks).
• Focused strictly on infrastructure, not development or PaaS.

Job DescriptionRole Overview

The position is for an IT Infrastructure Engineer / Systems Administrator specializing in Azure Virtual Machine migration. The primary responsibility is to execute a direct lift-and-shift migration of a legacy B2B software platform from Rackspace virtual machines to Azure Virtual Machines. This role focuses on infrastructure, systems administration, and hardware migration rather than software development or cloud-native architecture.

Key Responsibilities

• Provision and configure two Azure Virtual Machines within a Virtual Network (VNet), specifically one Web Server VM and one Database Server VM
• Migrate the web server environment running Windows Server 2012 R2 and a Classic ASP application, including all dependencies and custom software
• Migrate SQL Server 2014 databases, comprising multiple client-specific databases, ensuring full data integrity throughout the process
• Design and implement a data backup and redundancy strategy tailored to Azure VMs, explicitly excluding PaaS or SQL-as-a-Service solutions
• Set up networking components such as VNet, Network Security Groups (NSG), and connectivity between the two Azure VMs
• Validate the full functionality of the application post-migration, with particular attention to session handling due to Classic ASP session variable dependencies
• Document the entire environment and migration process comprehensively and provide a detailed handover to the internal client team
• Provide ongoing periodic maintenance and support following the migration completion

Additional Role Requirements

• Immediate availability to start, with a strict timeline of 2 to 3 weeks to complete the migration.
• Strong communication skills in English (minimum 7/10 proficiency) to interact effectively with non-technical stakeholders.
• Global candidate search with no physical location restrictions.
• Ability to overlap with North American Central Standard Time (CST) business hours for meetings and urgent migration support.

Role Clarifications

• This role is strictly focused on IT infrastructure and systems administration, not software development or cloud-native application engineering.
• No involvement with containerization, Kubernetes, Azure PaaS services, or application code migration/refactoring.
• The migration is a direct lift-and-shift with no re-architecture or service changes.

Technologies and Tools Used: Azure Virtual Machines, Azure Virtual Network (VNet), Network Security Groups (NSG), Windows Server 2012 R2, IIS configuration, Classic ASP environment, SQL Server 2014, Rackspace virtual machines, data backup and redundancy solutions for Azure VMs.

Role Purpose

Responsible for Level 3 technical support and escalation handling for Azure, Microsoft 365, network, infrastructure, and security environments. Provides third-line investigation, root cause analysis, resolution of complex incidents, and contributes to the maintenance and development of cloud solutions. On-call and out-of-hours support is required.

Key Responsibilities

• Deliver Level 3 support for Azure and Microsoft 365 via ticketing system and act as escalation point for Service Desk and L2 teams.
• Perform detailed diagnostics, root cause analysis, and resolution of incidents and problems.
• Escalate unresolved issues to external vendors according to established procedures.
• Contribute to building, configuration, automation and maintenance of cloud infrastructure, networking, and security components.
• Create and maintain technical documentation, knowledge base articles, and support standards.
• Monitor system availability, capacity, and performance; carry out planned maintenance tasks.
• Provide onsite and remote technical support as required.
• Comply with all internal processes, security, and EH&S policies.

Required Experience

• Minimum 3 years of hands-on experience managing and supporting Azure and Microsoft 365 environments at Level 3.
• Strong practical experience with the following:
  • Azure core services (VM, Storage, VNet, Backup, Site Recovery, High Availability)
  • Microsoft 365/Entra ID (Exchange, Teams, SharePoint, licensing, hybrid environments)
  • Azure networking and security (NSG, Azure Firewall, ExpressRoute, VPN, best practices)
  • Microsoft Intune (policies, Autopilot, device management)
  • Azure Sentinel and Microsoft Defender for Cloud/Endpoint
  • PowerShell scripting and Azure Automation
  • Azure Virtual Desktop
  • Windows Server 2016-2022 and Linux administration

Required Qualifications

• University degree in IT or related field
• ITIL Foundation certification
• Active Microsoft/Azure certifications (AZ-104, AZ-500, MS-500 or equivalent)
• Office 365 and security certifications are a plus

SFIA Level: 4 (Enable)

We are Netrocket — a digital agency with 10+ years of experience helping businesses grow online 🚀
We’ve partnered with clients in 20+ countries, focusing on results-driven marketing for industries like e-commerce, SaaS, IT products, and more.

Today, our primary focus is on local service businesses in the U.S. — HVAC, Roofing, Moving, and others.
These businesses care about clear, measurable results, and we know exactly how to deliver them 📈
Now, we’re expanding and looking for a Sales Manager who thrives in a fast-paced environment, is focused on results, and knows how to actively sell and close deals 🔥

You’re the perfect fit if you:

• Have 1+ year of B2B sales experience (bonus if it’s in HVAC, construction, or renovation)
• Are confident with phone and video sales
• Know how to actively sell, handle objections, and convert interest into signed contracts
• Have experience working with KPIs like the number of calls, meetings, and deals closed

• Speak English at an Upper-Intermediate level or higher, and confidently communicate in Ukrainian

   

What we’re looking for:

• A proactive and charismatic communicator who knows how to convince without being pushy
• Someone who enjoys working with people, doesn’t get tired of follow-ups, and sees “no” as a challenge, not a stop sign
• A fast learner who can quickly dive into our services and explain them clearly
• Structured, independent, and results-driven — you know how to organize your day and hit targets
• Someone who thrives in active sales, not just waiting for leads to come in
   

What you’ll do:

• Handle inbound leads and actively follow up via calls and messages
• Conduct video meetings with potential clients and present our services confidently
• Negotiate, build trust, and close deals with service businesses in the U.S.
• Work with CRM, manage your sales pipeline, and keep all statuses up to date
• Hit your weekly and monthly KPIs for outreach, meetings, and revenue
• Work without strict scripts — just you, your sales intuition, and our support
   

Would be a plus:

• Experience selling digital marketing services
   

💻 Work schedule:

We work with the U.S. market, so your typical day will start around 3:00 PM and end around 1:00 AM (Ukraine time) — ideal if you’re not a morning person 😉

This gives you time for personal errands in the morning while staying aligned with client hours.
 

What you’ll get with us:

• A team that loves what they do and supports each other
• Exciting projects and opportunities to grow
• Salary in USD, paid vacation and sick days
• Extra day off for your birthday + all national holidays
• No micromanagement, just clear goals and freedom
• Regular team meetups, events, and the best digital marketing conferences

Description

Broadband team works on 2nd generations of Harmonic (NASDAQ:HLIT) Cable Access products: actively developing the industry’s first software-based CCAP solution (“Cable OS”) and cloud native CMTS.

These solutions allow to cable operator companies to deliver the IP-based data, video, and voice services to millions of customers. Focus is given to CableOS which will allow to get rid of the existing HW equipment and to migrate to the cloud, saving customers the enormous expenses for the support of HW network equipment.

The system is based on microservice architecture and is running on the general purpose CPUs. It doesn’t require using ASICs and make possible to run the SW both on the bare metal servers as well as on the private cloud infostructure. CableOS is a pioneer in DOCSIS software defined networking (SDN) with all the benefits it gives to the service providers.

GlobalLogic team is involved in development, manual and automated testing, as well as in solution integration at customers’ headend and further technical support 24/7 with providing professional services for Customers.

To learn more – please visit

HTTPS://WWW.HARMONICINC.COM/BROADBAND/
HTTPS://WWW.GLOBALLOGIC.COM/UA/HARMONIC-AND-GLOBALLOGIC/

Requirements

• 1+ years of experience in SW testing or customer support in network provider companies
• Understanding and knowledge of computer networks and L2/L3 networking protocols
• Basic hands-on experience with Linux command-line
• High level of interpersonal skills. Ability to communicate effectively with different groups.

• At least Intermediate level of English (writing and speaking).

  Would be a plus:

• Knowledge in DOCSIS / PON (Passive Optical Network)
• Knowledge in CI/CD (Jenkins)
• Data traffic generators (Ixia, iPerf.) and analyzers (Wireshark)
• Script tools/languages (Python, Bash, etc.)
• Hands-on experience with virtualization technologies (Kubernetes, Docker).

Job responsibilities

• Active collaboration with mentor
• Deep involvement in the commercial project workflow and practical tasks
• Test end-to-end complex embedded systems by analyzing automation test results, which are part of Continuous Integration (CI)
• Maintain test suites (CI) by adding new tests (Python) developed by other teams, and optimizing their structure to increase coverage
• Ramp up and maintain a shared pool of setups dedicated to the CI/CD activities
• Work in agile mode and cooperate with multiple scrum teams