Jobs at Djinni

About the Position

We are looking for an experienced professional to lead the Risk Analytics function and take responsibility for the performance of the loan portfolio, monitoring key risk metrics, and developing the company’s analytical processes.

Requirements

• Proven experience in a leadership role within Risk Management or Risk Analytics.
• Mandatory experience in the MFI (Microfinance Institution) / micro-lending industry.
• Strong SQL skills and hands-on experience working with relational databases.
• Advanced proficiency in Google Sheets and Microsoft Excel (complex formulas, pivot tables, data analysis).
• Deep understanding of credit product economics.
• Experience managing teams and overseeing performance indicators.
• Ability to build transparent analytical and operational processes.

• Ability to translate business requirements into clear technical specifications for the IT team.

   

What We Offer

• Fully remote work format.
• Opportunity to work on an international financial project.
• Direct impact on the company’s key business processes and strategic decisions.

Key Responsibilities

• Monitor and optimize key portfolio metrics, including DPD, Default Rate, Portfolio Profitability, Delinquency Rate, NPL, Approval Rate, and Cost of Risk.
• Lead the Risk Analytics team, including task allocation, performance management, and quality control of analysts’ work.
• Collaborate with operational managers and teams, ensuring compliance with established procedures and target KPIs.
• Work directly with data using PostgreSQL databases, including data extraction, analysis, and hypothesis testing.
• Support IT process development by preparing and documenting technical requirements for the implementation of new rules, scoring logic, or process changes.
• Develop analytical reports, dashboards, and data models using Google Sheets and Microsoft Excel.

We believe in thinking big – creating solutions that have a meaningful, far-reaching impact, whether through digitizing governments, improved healthcare, convenient telecom services or creating a competitive edge and agility for large businesses, industry, and manufacturing companies. Our projects have touched more than half a billion people’s lives worldwide, and the vision is to build a Seamless Society.

To reach our ambitious goals, we are looking for a Senior Software Developer.

Responsibilities
Have good communication skills (spoken and written) with fluent English as essential
Like a challenge of collaboration with globally distributed teams
Articulates the high-level business value on projects
Creates and maintains documentation of APIs and technical user stories
Approve technical concepts of realizations
Knows and can explain ways to automate documentation generation
Run an agile Scrum or Kanban process for a team when needed
Identify performance issues with software applications and troubleshoot performance problems in distributed systems
Coordinate evaluation of tools and frameworks for the engineering team
Analyze and understand flows and end-to-end interactions for a distributed system

5+ years of experience

Qualifications
Proficient knowledge of Java and Spring Framework
Know the major Java frameworks and libraries
Cloud native development experience from one of the major providers: AWS, GCP or Azure
Knowledge of Docker/Kubernetes is considered as plus
Understands different types of programming methodologies (functional vs. object-oriented, imperative vs. declarative) and scenarios where each would be applicable
Optimizes SQL schemas and understands NoSQL solutions and trade-offs involved
Proficient using version control systems, preferably Git
Proficient and capable to introduce and setup CI and DevSecOps practices
Understands and implements performance and security testing practices

About the company

We are a global digital consulting and engineering organization. We combine large-scale transformation capability with an agile delivery model, working across public and private sector clients worldwide. The environment is low-hierarchy, collaborative, and focused on solving complex distributed system challenges with modern engineering practices.

We are a recruiting agency, specializing in product recruitment for international IT companies and the world of iGaming. Since 2020, we've been on a global mission to match professionals with their ideal careers. 

We are looking for a Middle/Senior Recruiter (iGaming/Affiliate Marketing) to join our team!

📋 Key responsibilities and your contribution:

• Full-cycle recruitment management: from defining the job profile together with the hiring manager to overseeing the employee’s start date; 
• Active candidate sourcing: utilizing Boolean Search, X-Ray, professional communities, Telegram channels, and specialized platforms; 
• Screening and assessment: conducting initial interviews, evaluating soft skills, and verifying compliance with technical business requirements;
• Pipeline management: coordinating interview stages, collecting feedback from department heads, and maintaining the candidate database in the ATS.

📚 Your qualifications:

• At least 2–3 years of recruitment experience in iGaming/Affiliate Marketing;
• Proven track record of successfully closing the following vacancies is required: - Media Buyer (with an understanding of various traffic sources: FB, Google, In-app, DSP);
  - SEO Specialist (from Junior+ to Lead levels);
  - Affiliate Manager (understanding the specifics of working with affiliate networks and webmasters);
• Ability to find passive candidates outside of standard job boards;
• Understanding of current salary brackets, competitor conditions, and the specifics of affiliate marketing verticals;
• High level of self-organization, ability to handle a high volume of vacancies, and focus on results (hiring KPIs).
   

Benefits:
 

• 20 paid vacation days per year and unlimited sick leave days;
• Health insurance, fitness or language course reimbursement;
• Work remotely;
• Company-provided equipment;
• All necessary tools included: we provide a modern ATS and cover all costs for job board postings and sourcing tools;
• Opportunities for learning and professional growth.

We are looking for a Night Shift Customer Support Specialist to join our team and help ensure timely communication with our customers during overnight hours. 

Working Schedule Monday to Friday, 11:00 PM – 7:00 AM (CET)

What you’ll do

- Respond to incoming customer support tickets in English 

- Monitor and process incoming emails 

- Provide customer responses using established templates and guidelines 

- Maintain response times in accordance with internal standards 

- Work with internal tools, including email, the admin panel, and AI-assisted support tools 

- Take on additional support-related responsibilities as the role evolves

What we’re looking for

- Ability to work independently and manage a high volume of requests 

- Attention to detail and consistency when following response templates 

- Comfortable working with web-based tools, email systems, and internal platforms 

- Intermediate English or higher 

- Experience in customer support is a plus but not required

What we offer

- A fast-growing environment with minimal bureaucracy 

- Support for professional development 

- 15 paid vacation days 

- 15 paid sick days 

- 5 paid days off 

- Benefit bar

Hi there! Our Magnetics team is currently looking for Recruiter!

🧲 Magnetics is a Ukrainian product marketing agency specialising in UX-UI, front-end, market research, product marketing, media advertising and affiliate marketing.
The company was founded in 2014.

Responsibilities:

• Designing and managing full-cycle recruitment processes for tech, digital marketing, and gray/complex niche roles.
• Developing and implementing advanced search strategies across multiple channels.
• Creating and maintaining scorecards for competency-based candidate assessment.
• Conducting high-volume candidate sourcing and selection (80% of time per month).
• Leading market salary analysis and other  analytics to ensure competitive remuneration packages and data-driven recruitment decisions.
• Managing multiple vacancies simultaneously (5+ per month) with autonomy and ownership.
• Partnering with managers to define role requirements, set recruitment priorities, and evaluate team needs.
• Evaluating candidates’ competencies and potential using structured assessments and scorecards.
• Utilizing advanced sourcing techniques including X-Ray search, Google search, LinkedIn, Djinni, Telegram, and other platforms.

Requirements:

• Minimum 2–3 years of experience as a Recruiter in the fields of digital marketing or gray/complex niches.
• Proven experience managing multiple vacancies simultaneously with measurable results.
• Strong experience with competency-based assessments and candidate evaluation.
• Experience in analytics, market research, and data-driven recruitment decisions.
• Advanced sourcing skills across multiple channels and platforms.
• Strategic thinking, proactivity, and ability to work independently.

🧲 What we offer:

• Office in Kyiv or Remote;
• We cover 50% of the cost for individual courses, training, and language programs;
• We cover 100% of the cost for team courses;
• Free consultations with our lawyers and an additional 50% discount on - any type of legal services;
• Health insurance;
• Flexible schedule;
• Regular salary reviews;
• Team buildings in Ukraine.

Are you the ultimate talent magnet? Show us your CV and let's make it a match!

Our client is a growing Amazon management agency handling end-to-end Amazon operations for consumer brands. We don’t just manage ads. We manage businesses — revenue, inventory, listings, strategy, and growth. Our clients trust us with the full P&L of their Amazon operations. We are now hiring a senior operator who can: Own results, Execute strategy hands-on, Grow into a team leadership role

Location: Remote
Employment Type: Full-Time
Working Hours: Flexible (Core overlap with US EST/PST or Israel time required)

About the Role
This is a hands-on senior account management role that evolves into leadership. You will start by working directly with the founder, owning performance across client accounts. As the agency scales, you will transition into leading and directing the team built around you.
This role requires someone who can both do the work and later lead others to do it.

Phase 1: Hands-On Execution
Full ownership of account results (Revenue, TACOS, Profit)
Diagnose performance gaps
Execute tactical actions weekly
Monitor KPIs daily
Conduct monthly performance reviews
Coordinate with PPC, creatives, and operational support
You are accountable for results from day one.

Phase 2: Team Leadership
Lead execution across multiple accounts
Maintain quality and performance standards
Build and enforce SOPs
Direct new team members
Own portfolio-level results

What You’ll Own
Account Performance
Revenue growth
TACOS optimization
Profitability improvement
Performance diagnostics
Weekly action planning
KPI tracking and deviation correction
Brand & Marketplace Management
Listing optimization (Titles, Bullets, A+, CVR)
PPC management (SP, SB, SD)
Competitive positioning
Market research & keyword analysis
Inventory performance tracking
Team Coordination
Cross-functional coordination (PPC, creatives, catalog)
SOP creation and improvement
Quality control
Communication with founder on strategy and risks

Must-Have Requirements
5+ years real Amazon Seller Central experience
Experience managing multiple accounts simultaneously
Deep knowledge of Amazon PPC (SP, SB, SD)
Listing optimization expertise
Strong KPI fluency (TACOS, CVR, CTR, CPC, ACOS)
Experience with inventory tracking
Experience working with SOPs
Strong English (written and spoken)
Highly organized and reliable

Strong Advantage
Agency experience
Helium 10 (Cerebro, X-Ray, keyword research)
Flat files & bulk listing edits
Sellerboard or profit tracking tools
Inventory forecasting tools
Walmart / Shopify / TikTok Shop exposure
AI tools for automation and content

Our Team

Depositphotos is a global creative platform with 300M+ licensed images, videos, vectors, illustrations, and music files. Powered by talented professionals worldwide and cutting-edge technology, we crafted an ideal space where business meets creativity. We provide AI tools and enterprise solutions to help creators and businesses bring ideas to life. 

As part of the Marketing Team, the Senior Channel Marketing Specialist will own and execute lifecycle marketing strategies that drive growth and customer engagement across email, push notifications, and on-site channels.

What You Will Do

• Platform & Campaign Management:
  • Utilize Iterable, Braze, or similar tools to build, launch, and optimize lifecycle campaigns and customer journeys across email, push, and on-site channels, owning end-to-end execution.
• Data & Optimization:
  • Leverage customer data and behavioral insights for segmentation, personalization, and campaign strategy
  • Run A/B tests to improve engagement, conversion, retention, and LTV.
• Performance Analysis:
  • Monitor and analyze campaign performance, generating insights and recommendations to continuously improve channel effectiveness and business metrics.
• Collaboration: 
  • Strong communication and cross-functional team collaboration with product, analytics, sales, copywriting, and design teams.

Your Qualifications

• Experience in CRM, lifecycle management, or channel marketing, with proven ownership of multi-channel campaigns and measurable impact
• Strong analytical mindset with the ability to interpret data and make data-driven decisions
• Experience with marketing automation platforms (Iterable, Braze, etc.) and CRM systems
• Experience with continuous A/B testing 
• Solid understanding of segmentation, personalization, and lifecycle marketing principles
• Strong communication and organizational skills

Nice to Have

• Experience in mobile app marketing

Solid Software continues to grow and we`re opening our doors to talents from Latin America! 
 

If you are a Middle Flutter Engineer, looking for new challenges, complex projects, and a great team, we have a place for you to grow and thrive!

We're excited to welcome a skilled engineer who wants to dive deep into complex architecture, push the boundaries of the stack, and grow as a technical leader in our team.
 

Apply now and enjoy bringing innovation to life!

What will you do?

• Contribute to the full development cycle of Flutter & Dart apps;
• Work across a variety of projects, from scratch to ongoing support and feature development;
• Write clean, maintainable code following best practices and coding standards;
• Solve complex technical challenges and implement effective solutions;

• Continuously grow your skills and deepen your Flutter & Dart expertise alongside engineers who've been doing this since 2018.
 

Requirements:

• Knowledge of Flutter & Dart Core;

• 2+ years of commercial experience with Flutter & Dart;

• Solid background in mobile application development (Android, iOS);

• Fluent English for confident and comfortable daily communication with an international team;

• Good understanding of OOP/ SOLID/ DRY principles, CS fundamentals and Flutter & Dart core;

• Strong focus on code quality;

• A habit of asking the right questions and getting to the bottom of things;

• The ability to think independently and drive things forward without waiting to be nudged.

Would be a plus:
 

• Experience using AI;

• Understanding of server-side development in Java and web client interfaces in JavaScript;

• Understanding of security and compliance principles.

Why Solid Software?
 

• A wonderful team of enthusiasts and like-minded people;

• One of the biggest Flutter expertise in the world;

• Atmosphere of comfortable work & life balance;

• Flexible schedule and work-from-home opportunity;

• Opportunity to work on projects with different Flutter directions (web, mobile, tablet, watch, desktop);

• MacBook Pro and great tech;

• Decent compensation;

• Lack of bureaucracy;

• Compensation for professional events, English lessons, sports activities;

• Corporate online parties and fun team-buildings;

• Anniversary and birthday presents;

• Accounting services.

Professional growth:

• Onboarding and mentorship program with a dedicated onboarding Flutter guide built by our team;

• Internal Career Path program from Developer to Architect that consists of knowledge areas for IT specialists, books, training sessions, and work activities;

• Corporate library with the best programming books (+ an ability to order a particular book if we don't have it);

• Professional and constant feedback.

We truly value the unique talents and skills that each individual brings to our company. 

As we continue on our journey of growth, we eagerly anticipate the opportunity to welcome you into our team. 

Talk to you soon!

💡About Epom:

We are a family of ad tech products designed for meaningful advertising. Our brand is an early adopter of programmatic and ad tech innovations. We entered the industry at its dawn and honed an ad serving technology to perfection.

Today, we produce solid pieces of ad technology to empower brands, agencies, and networks. We make ad tech accessible, transparent, and effective for our clients. On the other side, we are flexible, friendly, and value the human approach to the business.

⚡️Epom Product: 

White-label DSP

A sleek toolkit for your programmatic campaigns. Thanks to a refined set of Bidding Autopilot algorithms, it works — you just revise. The white-label functionality guarantees 100% data transparency, custom targeting options, no bid markups, and all admin benefits.

⚙️Technology stack: 
JavaScript, TypeScript, Angular, RxJs, HTML, CSS  

SDLC: Jira, Bamboo, Bitbucket, SonarQube, Confluence, Git
 

📈Your Responsibilities: 
Lead the frontend development team: plan sprints, distribute tasks, track delivery and quality  

Drive architectural decisions for the frontend layer, ensuring scalability and long-term maintainability  

Own and enforce code quality standards through systematic code reviews and automated quality gates (SonarQube)  

Collaborate closely with UX, Product Owners, Backend leads and stakeholders to shape technical solutions  

Define and evolve frontend guild standards: coding style, component architecture, testing practices, and CI/CD pipelines  

Mentor and grow Mid/Junior frontend developers through 1:1s, technical guidance and constructive feedback  

Participate in hiring: conduct technical interviews and evaluate frontend candidates  

Identify and proactively address technical debt, performance bottlenecks, and security concerns

🪄Your Experience & Skills: 
 2+ years of experience developing web applications, with at least 1–2 years in a tech lead or lead developer role  

Deep expertise in Angular, RxJs, TypeScript and modern JavaScript ecosystem  

Proven experience designing and implementing scalable frontend architectures  

Strong understanding of performance optimization, cross-browser compatibility and adaptive/responsive design  

Proficiency with SCSS/SASS and design system collaboration via Figma Solid experience with the full SDLC toolchain: Git, Jira, Bamboo, Bitbucket, Confluence  

Strong communication skills — ability to align technical and non-technical stakeholders  

Experience with CI/CD pipelines and code quality tooling (SonarQube or similar)

💎We offer:

🔹 Great team ready to assist and give feedback on any stage to celebrate great results together;

🔹 Ongoing opportunities and personal growth in a leading ad tech company;

🔹 Flexible working hours (start your day between 9:00 and 10:00);

🔹 Wellbeing program;

🔹 PE accounting support;

🔹 Paid vacation and sick leaves;

🔹 Social events;

🔹 Good salary in USD that matches your skills and experience.

CHIEF MARKETING OFFICER (CMO)

Remote | South Africa Preferred | iGaming / Betting
 

ABOUT THE COMPANY

We are a fast-growing international iGaming company operating in the South African market. Following a successful launch phase, the business is now entering a new stage of growth and scaling.

Our product portfolio includes both mass-market and premium betting brands, with a strong focus on customer acquisition, retention, and brand development. We are building a high-performance team that combines operational excellence, entrepreneurial mindset, and deep market expertise.

As part of our growth strategy, we are looking for an experienced marketing leader who can take ownership of the entire marketing function, build scalable processes, and drive sustainable business growth.
 

ABOUT THE ROLE

We are looking for a hands-on Chief Marketing Officer (CMO) to lead and scale the company's marketing organization.

This role combines strategic leadership with operational execution. You will oversee all major marketing functions, including CRM, Affiliate Marketing, Organic Growth, Social Media, Digital Marketing, and Brand initiatives.

The ideal candidate has experience working in iGaming or Betting, understands performance-driven marketing, and is comfortable operating in a fast-paced startup environment where building teams and improving processes are equally important as delivering business results.

You will work directly with the CEO and Executive Team and play a key role in shaping the company's future growth strategy.
 

GOALS FOR THE FIRST 90 DAYS

• Conduct a full audit of current marketing operations, team structure, channels, and performance

• Ensure continuity of ongoing marketing initiatives while identifying improvement opportunities

• Evaluate existing marketing processes and implement quick wins

• Assess team capabilities and identify hiring needs

• Build a roadmap for marketing optimization and future scaling

• Establish clear KPIs and reporting frameworks across all marketing functions

• Develop a strategic growth plan aligned with business objectives
 

WHAT YOU WILL DO

• Own and execute the overall marketing strategy across all acquisition and retention channels

• Lead CRM, Affiliate Marketing, Organic Marketing, Social Media, Digital Marketing, and Brand Marketing initiatives

• Build, manage, mentor, and scale the marketing team

• Develop marketing processes, reporting structures, and operational frameworks

• Analyze channel performance and allocate budgets based on ROI and business impact

• Identify growth opportunities and launch new acquisition initiatives

• Improve customer acquisition, retention, and lifetime value metrics

• Work closely with Product, Operations, and Executive teams to support business growth

• Drive marketing innovation, testing, experimentation, and optimization

• Ensure compliance with local regulatory and licensing requirements

• Provide regular reporting, insights, and recommendations to senior leadership

• Act as a key stakeholder in strategic business decisions

WHAT WE ARE LOOKING FOR

• 5+ years of experience in iGaming, Betting, or performance-driven digital marketing

• 3+ years in a leadership position managing multiple marketing functions

• Strong experience across CRM, Affiliate Marketing, Organic Growth, Digital Marketing, and Social Media

• Proven experience building and scaling marketing teams

• Experience developing marketing strategies and managing budgets

• Strong analytical mindset and ability to make data-driven decisions

• Experience working in startup or scale-up environments

• Ability to balance strategic thinking with hands-on execution

• Strong stakeholder management and communication skills

• B2+ English
 

NICE TO HAVE

• Strong understanding of the South African betting market

• Experience working with licensed betting operators

• Experience managing multi-channel marketing organizations

• Experience launching or scaling betting brands

• Experience building marketing teams from scratch
 

WHY JOIN US

• Opportunity to lead the entire marketing function and shape company growth

• Direct collaboration with founders and executive leadership

• High level of ownership and decision-making authority

• Ability to build and structure your own team

• Fully remote work environment

• Fast-growing company with ambitious expansion plans

• Competitive compensation package

• Future performance-based bonus program

• Potential participation in share option programs

• Dynamic startup culture with significant growth opportunities

• Opportunity to make a measurable impact on business performance

We are seeking a Technical Manager for Web Team (WordPress). Healthcare domain.

Responsibilities:

• Oversee the people management, project management, coordination, and production of website design and development, including theme and/or child theme customization and/or development.
• Drive the technical strategy and roadmap of web design and development.
• Oversee the design and development of plugins and other technical products for landing pages, microsites, and other WordPress-related remote management tools and products.
• Ensuring the incorporation of all necessary HTML and CSS into WordPress themes, templates, and additional PHP and HTML pages.
• Project management capability to manage multiple projects at a time as well as leading and directing communications with a diverse group of stakeholders, team members, and service providers.
• Lead discussions on technical approaches and refine solutions.

Qualifications Required:

• Minimum 10 years of experience designing and building with WordPress.
• Minimum 5 years of experience managing a team of web developers.
• Minimum 5 years of experience working with clients, developing and managing client expectations, and delivering excellent client experiences.
• Minimum 5 years of experience creating and deploying WordPress plugins in a production environment.
• Knowledge of and experience with current web development languages (including HTML5, CSS3, PHP/MySQL).

We offer:

• Long-term contract

• 100% Remote position

Dataforest is a hard-working and tight-knit team with first-rate experience in full-cycle developing data-driven solutions.

We are looking for a IT Project Manager to join our highly talented and motivated team.

Skills Requirements:

• 2+ years of experience as a IT Project manager ;
• Strong knowledge of project planning;
• Experience with managing web develop projects;
• Project documentation knowledge and understanding;
• Knowledge of the methodology: Scrum, Kanban, Waterfall;
• Experience with task tracking systems;
• Experience in outsoursing company.

Responsibilities:

• Plan and document project objectives, tasks, timelines and work assignments;
• Define and track project success metrics;
• Setting tasks to performers (programmers, designers, other);
• Full interaction with the development team;
• Business analysis and making technical requirements (optional).

We offer:

• Great networking opportunities with international clients, challenging tasks;
• Building interesting projects from scratch using new technologies;
• Personal and professional development opportunities;
• Competitive salary fixed in USD;
• Paid vacation and sick leaves;
• Flexible work schedule;
• Friendly working environment with minimal hierarchy;
• Comfortable, spacious and well-equipped office in the city center;
• Team building activities, corporate events.

We are seeking a Web Developer (WordPress). Healthcare domain.

Responsibilities:

• Ensuring the incorporation of all necessary HTML and CSS into WordPress themes, templates, and additional PHP and HTML pages.
• Flexibility and eagerness to identify, learn, and use new and changing technologies.
• Setup of WordPress options, plugin installation and configuration.
• Setup of WordPress theme options and configuration.
• Design and development outside of WordPress for landing pages, microsites, and other non-WordPress sites as required.

Qualifications Required:

• Minimum 5 years of experience designing and building with WordPress.
• Knowledge of and experience with current web development languages (including HTML5, CSS3, PHP/MySQL).

Nice to Have

• Experience working with the Divi WordPress theme.
• PHP coding experience, specifically WordPress plugin development.
• WHM/cPanel administration experience.

We offer:

• Long-term contract

• 100% Remote position

About the Role

We are expanding our team and looking for a DevOps Engineer to join our RnD department. You will be responsible for building, maintaining, and optimizing our infrastructure, ensuring high availability and performance of services across multiple internal systems. This is a great opportunity to work on high-load projects, improve reliability, and contribute to scalable architecture solutions.

Who We Are

Our RnD department is a key driver of innovation in the company, consisting of multiple teams that develop CRM systems, marketing tools, CMS, payment solutions, and internal platforms. We focus on automation, scalability, and performance, building systems that support business growth across multiple products and regions.

Why Join Us?

• You’ll work on high-load, scalable infrastructure supporting critical business systems.
• You’ll have the opportunity to design and improve DevOps processes, including CI/CD, monitoring, and cloud infrastructure.
• We use modern technologies and cloud solutions, with a strong focus on automation and reliability.
• You’ll collaborate closely with backend developers, DevOps engineers, QA, and architects.
• We encourage knowledge sharing, and continuous improvement of processes and tools.

Requirements

Must-Have:

• 2+ years of experience as a DevOps Engineer.
• Strong hands-on experience with Kubernetes, including creating and maintaining Helm charts.
• Deep understanding of Docker and Docker Compose, experience building service images.
• Experience with cloud platforms such as AWS and DigitalOcean.
• Experience building and maintaining CI/CD pipelines (GitLab CI, GitHub Actions).
• Experience with database setup and clustering (PostgreSQL, MySQL, MongoDB).
• 3+ years of experience with Linux administration.
• Experience deploying and supporting PHP applications (php-fpm, Roadrunner).
• Experience configuring and optimizing web servers (Nginx, Traefik) and working with Cloudflare.
• Experience with monitoring and logging stack: Prometheus, Grafana, ELK.
• Scripting skills for automation (Python, Bash).

Nice-to-Have:

• Experience with EKS or managed Kubernetes services.
• Experience with ArgoCD or GitOps approaches.
• Experience designing and maintaining High Availability architectures.
• Experience with Infrastructure as Code (Terraform, Ansible).
• Understanding of cloud security best practices.

Responsibilities

• Maintain and improve the company’s infrastructure and DevOps processes.
• Ensure high availability, stability, and performance of services.
• Investigate and resolve production incidents.
• Develop and maintain monitoring, logging, and alerting systems.
• Organize and improve backup and disaster recovery processes.
• Collaborate with development teams to optimize deployment and infrastructure workflows.
• Participate in planning and designing system architecture and environments.

Benefits

• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.
• Partial coverage of professional courses.
• Coverage of sick leaves, sports activities, and English language courses.

TechBlaze is a well-established international AdTech company developing advanced white-label solutions: SSP, DSP, and AdExchange.

They started the journey 7 years ago as a venture-backed project, and for the past 2 years, they have been operating as a fully independent company. Their business is actively scaling, doubling in size every year, and today our team counts over 100 professionals.

They work with the global market (the US, Europe, LATAM), and their ICP includes top-tier American and international companies, publishers, and DSP clients that work with high-level brands.

They have clearly established processes and a portfolio of ~60 stable clients, so you will be joining a structured, system-driven business rather than a chaotic startup.

Right now, TeqBlaze is expanding their Client Service team and looking for an autonomous Technical Support Specialist. This is a purely reactive role: no cold outreach, sales targets, or upselling involved. Your primary focus will be high-quality technical troubleshooting and client assistance.

What you will be doing:

• act as the primary point of contact for B2B clients, building and maintaining strong working relationships;
• communicate with partners via Slack, email, and Google Meets;
• investigate and resolve technical and operational issues reported by clients;
• create bug reports and technical tasks in Jira, monitor deadlines, and keep clients updated on progress;
• guide clients through platform features and settings, consulting them on AdTech best practices;
• actively collaborate with the technical (Dev), product, and growth teams to ensure fast case resolution.

Your background:

• 1+ year of experience in AdTech (DSP, SSP, programmatic ecosystem);
• 2+ years of experience in technical support or a similar role;
• fluent written and spoken English for confident day-to-day calls;
• readiness to work evening shifts (from 2:00pm to 11:00pm or 3:00pm to 12:00am) to overlap with client hours in the US and LATAM markets;
• proficiency in Excel / Google Sheets for data analysis;
• ability to explain complex technical concepts in a simple and clear manner, strong team spirit, and excellent multitasking/prioritization skills.

Nice to have:

• direct experience working with B2B clients;
• knowledge of Spanish at any level.

TeqBlaze offers:

• fully remote work within Ukraine or the EU, with optional office access in Kyiv or Lviv;
• work with international clients and well-known brands across global markets;
• paid vacation and sick leaves, and covered medical insurance;
• hands-on experience with large-scale programmatic products and cutting-edge advertising technologies;
• participation in team building activities, corporate parties with colleagues beyond work.

Let`s talk.