Jobs at Djinni

Requirements:

• Bachelor’s or Master’s degree (Mathematics, Statistics, IT, Analytics)
• 2–3 years of experience as a Risk/Fraud/Data Analyst in anti-fraud products for iGaming or E-commerce (such as Seon, LexisNexis, Covery, Kount, Riskified, Forter, Feedzai, etc.) or experience working with these systems*
• Experience in rule engine configuration — creating, testing, and optimizing rules based on transactional and behavioral data
• Understanding of scoring principles: knowledge of risk assessment models and fraud probability evaluation methods
• Ability to work with large datasets and identify fraud patterns
• Experience in building and visualizing reports
• Strong analytical thinking and attention to detail

• English level: Upper-Intermediate or higher

   

Will be a plus:

• Experience building an anti-fraud system from scratch or optimizing an existing one
• Experience in the crypto sector
• Knowledge of basic KYC principles
   

Key Responsibilities:

• Develop and maintain scoring models for customer/transaction risk assessment
• Configure, test, and optimize risk rules
• Monitor scoring accuracy and rule efficiency metrics
• Create and maintain reporting dashboards and analytics
• Analyze fraud incidents and develop fraud prevention strategies
• Collaborate with cross-functional teams

GD Next is a European group of companies, specialising in KYC, Fraud prevention, financial messaging, and Open Banking solutions. We integrate innovative, modern technologies into the traditional financial sector to strengthen digital banking and enhance the customer experience. By combining proven, market-validated technologies with the expertise of our team and trusted partners across Europe, we deliver real and tangible value to our clients.

We are looking for a Junior Java Software Engineer to join our Open Finance project team. This is a great opportunity for aspiring developers who want to gain hands-on experience in financial technology and grow their expertise in Java development.
The role will also include participation in 24/7 project hotline support on a rotational basis for additional compensation.

Key Responsibilities:

• Develop and maintain backend services using Java and relevant frameworks.
• Assist in implementing solutions that align with OpenFinance and PSD2 standards.
• Support the integration of third-party financial institutions and payment service providers (ASPSPs).
• Work closely with senior developers and the customer project team to gather requirements, participate in design discussions, and contribute to the development process.
• Write and maintain clean, efficient, and well-documented code.
• Participate in code reviews to ensure adherence to best practices, security, and performance standards.
• Collaborate with front-end teams for seamless integration between backend and front-end components.
• Develop unit and integration tests to maintain code quality.

• Troubleshoot and debug issues in backend services.

   

Required Skills & Qualifications:

• Basic understanding of Java and hands-on experience in backend development.
• Familiarity with core Java concepts (OOP, multithreading, collections).
• Understanding of RESTful APIs and JSON.
• Knowledge of relational databases (PostgreSQL, MySQL, or similar).
• Experience using Git for version control.
• Basic understanding of web security concepts (OAuth 2.0, JWT, encryption techniques).
• Strong problem-solving skills and willingness to learn new technologies.
• Good communication and teamwork abilities.
• B2 English (Upper-intermediate or higher).

Desired Skills:

• Experience with Spring Framework (Spring Boot, Spring Security).
• Basic knowledge of cloud platforms (AWS, Azure) and containerization (Docker).
• Familiarity with CI/CD tools and deployment practices.
• Exposure to Agile methodologies (Scrum, Kanban).
• Interest in financial technology (FinTech) and willingness to learn OpenFinance and PSD2 regulations.

Additional Information:

• Candidates will have the opportunity to grow within the company and gain exposure to modern financial technologies.
• The role will include participation in 24/7 support on a rotational schedule (1 day on duty / 1 day off duty) for additional compensation.
• This is a great opportunity for junior developers to develop real-world experience in a fast-paced and innovative financial services environment.
• Location: Ukraine.
• The project language is Ukrainian.

Requirements:

• Experience with website content management (CMS platforms, admin panels: WordPress, Webflow, or other custom dashboards)
• Ability to add, edit, and manage content across multiple websites (including react websites)
• Basic understanding of HTML/CSS
• Ability to manage and edit landing pages (via CMS, or FTP server)
• Experience working with CRM systems (ability to create, edit, and manage email templates, understanding of email layout structure)
• Experience managing multilingual content (e.g. via Weglot, or similar translation tools)
• Ability to manage and deploy tracking scripts, tags, and pixels (e.g., Google Tag Manager, Meta Pixel, etc.)
   

Would be an advantage:

• Experience using project management tools (Azure, Jira, Trello, etc.)
• Familiarity with JavaScript for small code edits or script embedding, understanding of UX/UI principles
• Knowledge of JSON, Markdown, or other data formats
• Experience with website structure and technical SEO (sitemap.xml, metadata, indexation(robots.txt)
• Experience working with APIs (e.g., for integrating CRM, web forms, or translation tools)
• Understanding of A/B testing and CRO basics (e.g., Google Analytics)

Responsibilities:

• Manage and update website content across multiple platforms (CMS/custom dashboards/react-based websites)
• Create, edit, check and publish landing pages, deploy websites ensuring accuracy and consistency of content
• Apply basic HTML/CSS to support content updates and resolve layout issues
• Manage email templates and their content within CRM systems
• Maintain multilingual content and ensure proper localization using translation tools
• Identify and resolve content and website issues, ensuring optimal quality and performance
• Collaborate with cross-functional teams ( Account Managers, frontend/backend devs, designers, etc.) to deliver updates
• Manage multiple tasks independently, prioritize workload, and meet deadlines
• Continuously identify and implement improvements to content management processes and workflows

We are looking for a Finance Manager to join United Tech and take on a key role in financial operations. This is a great opportunity to work across different finance areas, grow professionally, and advance your career in a market-leading IT company. You will be part of a supportive and knowledgeable team collaborating to ensure financial efficiency and strategic decision-making

 

In this role, you will

• Prepare financial reports and analyze financial information to support decision-making by upper management
• Conduct financial analysis to increase profits, optimize expenses, and improve cash flow
• Manage the preparation of project budgets and monitor their usage to ensure alignment with plans
• Analyze costs, pricing, variable contributions, sales results, and actual performance compared to business plans
• Oversee day-to-day financial operations within the project, including payments, requests, and other transactions
• Support the registration of bank, EMI, and PSP accounts, including handling KYC procedures, compliance, and audits
• Analyze existing financial systems and processes to identify opportunities for improvement and automation
• Implement cost-reduction strategies and improve operational efficiency
• Work closely with financial managers, treasury managers, financial controllers, legal teams, and product teams to streamline processes and ensure smooth operations
• Communicate with external partners, including banks, financial institutions, advertising networks, and merchants if needed
• Analyze costs, pricing, variable contributions, sales results and the company’s actual performance compared to the business plans
• Search for cost-reduction opportunities
• Prepare necessary information for financial statements and audits
• Provide data to potential investors and assist in due diligence when required
• Complete ad hoc tasks and participate in special projects as needed
• Perform other duties as assigned by upper management

It’s all about you

• Bachelor’s or Master’s degree in Economics, Accounting, Finance, Management, or related fields
• 2–3 years of relevant experience in an IT company, Big4, or multinational consulting, audit, or FMCG company
• Proficiency in MS Excel, Google sheets, and analytical tools (e.g., Power BI)
• Working knowledge of IFRS and accounting principles
• Strong analytical and problem-solving skills with a structured and data-driven approach
• Attention to detail, critical thinking, and the ability to make sound business decisions
• Ability to work independently, prioritize tasks, and meet deadlines in a dynamic environment
• Excellent communication skills, including written and oral proficiency in English (Upper-Intermediate or higher)
• Proactive, results-oriented, and open-minded team player with a focus on continuous process improvement

Would be a plus

• Experience with Microsoft Dynamics Business Central
• Experience in ERP system implementation
• Experience in audit would be a valuable asset

What we offer

Care and support:

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here — so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Test Task
• Hiring Team Interview
• Final Interview
• Reference check
• Polygraph
• Offer

United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide

About the product: Global video communication app, where you can meet new friends and communicate with people all over the world. You can co someone very smart, funny, pleasant, just a person of your type. But it’s always up to you whether to join chat or keep searching for another interesting person. We are proud of how many people we connect daily!

In this role, you will

• Take part in team processes (grooming, sprint planning)
• Develop and deliver product tasks to the production environment
• Work on reducing and preventing technical debt
• Create technical designs for product epics
• Decompose epics into clear, executable tasks
• Conduct technical investigations and propose solutions

It’s all about you

• 4+ years of commercial experience in backend development
• 3+ years of experience with Node.js backend development
• Experience with relational and non-relational databases (MongoDB, Postgres and Redis)
• Experience with SOA/Microservices (communication, development process)
• Experience with patterns (DDD, event-driven, SOLID, CQRS)
• Experience working with WebSockets (ws, socket.io)
• Experience working with messaging (BullMQ, RabbitMQ, Kafka)
• Experience with cloud providers (AWS, GCP, etc)
• Experience in scaling and high-load products
• Upper-Intermediate English or higher

What we offer

Care and support:

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here — so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Technical Interview
• Final Interview
• Reference check
• Offer

About Us

True Path Leads is a fast-growing performance marketing company building high-load infrastructure for lead generation at scale. We process millions of events daily across complex integrations with external partners. Quality is critical — and we're looking for a Senior Manual QA Engineer who can own it.

What We're Looking For

• 7+ years of experience in QA.
• Proven experience in web testing of high-load and complex projects within product companies.
• Experience in UI, API and mobile testing.
• Strong experience with SQL and NoSQL databases, including setting up test environments via DB.
• Practical experience with message queues.
• Ability to create clear test documentation (test cases, test plans, checklists).
• Excellent test design skills.
• Strong analytical skills — experience as a Business or System Analyst is a significant plus.
• Experience working with logging and monitoring systems.
• Strong critical thinking skills and solid understanding of client-server architecture.
• Ability to work independently.
• Attention to detail.
• Proactive attitude.

Nice to Have

• Basic knowledge of security testing practices and tools.
• Basic knowledge of automation testing.

Requirements

• Languages: English B2, Russian or Ukrainian — native.
• Located in a European time zone.

What You'll Get

• Fully remote position within a European timezone.
• Work on high-load, real-world systems with complex data flows.
• Direct collaboration with engineering and product teams.
• Fast-paced startup environment with experienced leadership.
• Competitive compensation based on experience and skill set.
• Clear growth path in a scaling product company.

About Us

At True Path Leads, we're building the next generation of performance marketing infrastructure. Our proprietary lead management platform operates at scale, processing millions of pings and leads in real time. We are expanding rapidly and looking for a highly capable Senior Backend Engineer to help design, build, and scale our core lead processing engine and supporting services.

Tech Stack

Python 3 (FastAPI) · SQL (MySQL, ClickHouse) · Kafka · AWS (EKS)

What You'll Do

• Design, build, and scale a high-load, mission-critical lead processing system in Python.
• Own architecture and implementation of backend services and APIs following Clean Architecture and SOLID principles.
• Develop real-time data pipelines using Kafka and high-performance databases (PerconaDB, ClickHouse).
• Optimize system performance, latency, and throughput under heavy load.
• Collaborate with product, engineering, and leadership to define and deliver features.
• Deploy, operate, and monitor services in AWS (EKS) using modern DevOps practices.
• Contribute to system reliability, observability, and fault tolerance.

What We're Looking For

• 10+ years of backend development experience (Python preferred).
• Proven experience building and scaling high-load / distributed systems.
• Strong SQL expertise (MySQL, ClickHouse) — query optimization, indexing, data modeling.
• Solid understanding of Kafka and event-driven architectures.
• Experience designing and maintaining REST APIs and asynchronous systems.
• Deep understanding of concurrency, networking, and performance bottlenecks.
• Hands-on experience with AWS (EKS, S3, Lambda, networking, etc.).
• Experience with observability: metrics, logging, tracing (Prometheus, VictoriaMetrics, etc.).
• Ability to take ownership and drive technical decisions.

Nice to Have

• Experience in performance marketing, lead generation, or affiliate platforms.
• Experience with real-time bidding systems or ad-tech.
• Familiarity with Kubernetes internals and production-grade deployments.

What You'll Get

• Fully remote position with flexible working hours.
• High ownership and direct impact on architecture and product direction.
• Work on systems operating at significant scale.
• Fast-paced startup environment with experienced leadership.
• Competitive compensation based on experience and skill set.
• Clear growth path toward Team Lead or Software Architect roles.

We are looking for a Senior Java Developer to join our client’s team on an outstaff basis. The project focuses on the support and further development of an existing message processing platform.

The system is built using a microservices architecture and handles high-load data flows, requiring scalability, reliability, and continuous performance improvements.

Responsibilities

• Design, develop, and maintain scalable backend services using Scala and Java
• Build and support RESTful APIs and microservices
• Design and optimize PostgreSQL databases (schemas, queries, migrations)
• Work with AWS cloud services to ensure scalable and reliable solutions
• Develop and maintain CI/CD pipelines (Jenkins, GitHub Actions)
• Ensure code quality through TDD, testing, and code reviews
• Contribute to system architecture and technical decision-making
• Collaborate with cross-functional teams in a distributed environment
• Support and improve system performance and stability
• Work on EDI / B2B integrations where applicable

Key Requirements

• Strong experience with Scala (Akka, SBT, Play/Lift)
• Experience with Java 21+ and Spring
• Solid knowledge of PostgreSQL (schema design, query optimization, migrations)
• Hands-on experience with AWS (ECS, S3, RDS, CloudWatch, Lambda)
• Strong experience in REST APIs and microservices architecture
• Experience with CI/CD pipelines (Jenkins, GitHub Actions)
• Strong understanding of TDD (unit & integration testing)
• Experience with EDI / B2B integrations is a plus
  
  Engineering Practices
• Experience working in Agile/Scrum teams (2-week sprint cadence)
• Strong communication skills for async collaboration (e.g., Slack)
• Experience working in distributed teams across time zones
• Proficiency with GitHub workflows (branching, PRs, code reviews)

• Familiarity with cloud-native deployment patterns

   

  AI-Assisted Development

• Hands-on experience with Claude AI or GitHub Copilot
• Ability to use AI tools for backend/frontend development and testing
• Experience integrating AI-assisted workflows into development processes
• Understanding of prompt engineering for code generation and review

About the Role

As a Full Stack Developer, you will play a pivotal role in designing, developing, and maintaining our web applications, ensuring high performance and scalability. You will work closely with cross-functional teams to deliver high-quality software solutions while contributing to projects that integrate advanced machine learning models, including large language models (LLMs), to deliver personalized user experiences and innovative features. You’ll be part of a small, collaborative team that values continuous improvement and embraces the latest in technology.

Our technology stack includes .NET Core, C#, React.js, Node.js, Typescript, SQL Server 2019, Docker, Kubernetes, Google Analytics, and Power BI.

Our ecosystem includes 170 connected applications and services, our main database is 2 TB, our sites handle 1 million visitors a day and 2 billion requests a month, and we release changes to production several times a day. We are a continuous integration and continuous deployment (CI/CD) organization.

What You’ll Do:

• Collaborating with cross-functional teams to demonstrate how they can effectively leverage our infrastructure to meet their objectives.
• Designing, developing, and maintaining robust, scalable, and efficient web applications, backend logic modules and database structure.Identifying and implementing strategies to improve the stability, performance, and scalability of our applications and services.
• Responding promptly to production incidents, employing creative problem-solving skills to minimize downtime and mitigate potential issues.
• Supporting team members, fostering a culture of continuous learning and technical excellence.
• Conducting code reviews and ensuring adherence to coding standards and best practices across the team.
• Participating in the evaluation and integration of new technologies, including AI and automation tools, to drive innovation and efficiency.

What We’re Looking For:

• Minimum of 3 years of professional experience in full-stack development.
• Extensive experience with React.js, including state management (Redux, Context API) and component-based architecture.
• Proficiency in .NET frameworks, C#, and data access technologies.
• Familiarity with Unit / Integration tests using any of Jest, NUnit, Playwright, React Testing Library.
• Strong knowledge of front-end technologies such as HTML5, CSS3, JavaScript, and TypeScript.
• Familiarity with database systems such as SQL Server or MySQL.
• Strong knowledge of design and architectural patterns, SOA design & web service development.
• Strong understanding of development processes.
• Experience with LLMs / Generative AI tools (e.g., OpenAI, Copilot, Cursor).
• Experience with Web Page performance optimization and measurement will be a plus.
• Degree in Computer Science, a related discipline, or equivalent work experience.
• Upper-intermediate level of English.
• Excellent problem-solving and analytical skills, with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a team-oriented environment.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free JustAnswer membership

Values Value is a recruiting company with expertise in game development and subscription-based mobile products. We are currently looking for an experienced Marketing Analytics Lead for a fast-growing, self-sustaining company building and scaling a portfolio of subscription-based mobile products. They are the creators of one of the largest microlearning app, which reached market leadership in ~1,5 year. The company grows fast, makes decisions based on numbers, and is building a “next-level” organization where automation and platformization remove routine work and leave teams focused on high-impact problems.

As the new Marketing Analytics Lead, you will build and lead a centralized marketing analytics function and become a strategic partner to Marketing, User Acquisition, Monetization, and Leadership, driving growth and ROI through measurement, experimentation, insights, and strong data foundations.

For which tasks (responsibilities)?

Strategy & Function Building

• Define the vision and roadmap of marketing analytics aligned with growth and monetization goals.
• Establish best practices for analysis, experimentation, and reporting.

Team Leadership

• Lead, mentor, and develop a team of analysts (2–3+), set standards and workflows, manage priorities in a multi-stakeholder environment.

Measurement, KPIs & Attribution

• Build and continuously improve measurement frameworks, KPI systems, and attribution approaches across UA → monetization funnels.
• Ensure consistent definitions and correct interpretation of results across teams.

Performance Analytics at Scale

• Analyze multi-channel campaign performance and provide clear insights on efficiency, incrementality, and ROI across networks (Google, Meta, TikTok, ASA, etc.).

BI & Executive Reporting

• Design and develop dashboards and executive-level reporting for marketing and monetization.
• Drive stakeholder adoption of insights through clear narratives and data storytelling.

Data Quality & Consistency

• Own data-quality “sanity checks”: validation, consistency, governance across multiple data sources.
• Partner with Data Platform/Engineering understanding the data model and ensure it supports marketing analytics needs.

Experimentation & Impact

• Lead A/B testing and experimentation strategy (acquisition flows, pricing, funnels), ensuring statistical rigor and actionable outcomes.
• Run segmentation and cohort analysis to improve targeting, personalization, and LTV.

Advanced Analytics & Forecasting

• Apply statistical methods for trend detection, forecasting, and strategic planning support.

   

What kind of professional are we looking for?

• 5+ years in analytics with a strong focus on marketing + product monetization for subscription apps.
• Experience leading analytics in a multi-product / multi-app environment.
• Hands-on UA analytics across networks: Google Ads, TikTok, Meta, Apple Search Ads (and similar).
• Deep understanding of UA, attribution, and monetization (subscriptions, IAP, Web2App/Web2Web).
• Strong understanding of creative production flows and the ad lifecycle tied to UA performance.
• Strong experimentation / A/B testing background (design → execution → analysis → business impact).
• Advanced skills in BI/data visualization (Tableau / Superset / Power BI / Looker or similar).
• Experience with product & marketing analytics platforms (Google Analytics, Amplitude or similar).

• Strong cohort/funnel/segmentation and LTV modeling skills.

  Nice to have

  • Cloud analytics stack: AWS (Athena, S3); GCP is a plus.
  • RDBMS knowledge: schema design, indexing, transactional/payment data.
  • Predictive modeling and forecasting.
     

Why do we enjoy working here?

• Market-leading product: one of the largest microlearning apps, achieved leadership fast.
• Self-sustaining company with strong revenue from current products (no “money burning”).
• CEO with proven track record building a similar business at $300M+ ARR scale.
• “Next-level” organization: automation + platformization removes routine work.
• Culture: x1000 mindset, speed & efficiency, decisions by numbers, ownership, experiments.
• High-impact leadership role: influence growth strategy, drive analytics standards, lead a team.
• Work format: remote or office-based (office in Cyprus / co-working in Poland).
• Flexible schedule, equipment provided, paid vacation/sick leave, health insurance in Cyprus, bonus system.

Project Description:

The project involves replacing the mobile application currently used by the Bank. It is a large-scale initiative with a very broad scope, engaging multiple teams, product owners, and both business and technology domains whose solutions are integrated with or supported by the application.

The project requires close collaboration with Group teams as well as external technology vendors responsible for developing backend components of the mobile solution.

Responsibilities:

The scope includes, but is not limited to:
- Identifying a complete list of stakeholders across multiple product domains and supporting units, and managing stakeholder engagement, including:
- Building strong working relationships with Group teams and internal stakeholders
- Facilitating collaboration across different organizational units
- Ensuring proper representation of the Polish market perspective within the Group initiative
- Precisely defining the project scope, including business, functional, technological, and integration components
- Establishing project governance and decision-making support, including:
- Structuring the scope into dedicated workstreams with clearly defined responsibilities and objectives
- Preparing materials and recommendations for senior management and Board members
- Ensuring transparency regarding risks, dependencies, and program progress
- Developing the overall timeline and budget estimates for the initiative, including cross-workstream dependencies and release planning
- Coordinating work across multiple streams, including synchronization of technical, integration, architectural, and organizational dependencies
- Monitoring progress across workstreams
- Identifying and removing blockers between teams
- Managing risks, dependencies, and key program decisions
- Ensuring alignment of local activities with the Group initiative roadmap and strategic direction

Mandatory Skills Description:

-Minimum 8 years of experience in program or large-scale project management
-Experience in the banking or financial services sector
-Proven experience in leading complex transformation or digital programs
Experience working within international or Group-level initiatives
-Strong understanding of digital products and software development processes.
Skills
- Ability to structure complex problems and translate strategy into actionable plans
- Excellent communication and stakeholder management skills
- Experience in coordinating multiple teams and workstreams
- Ability to operate effectively in a highly complex and dynamic environment

Nice-to-Have Skills Description:

-Experience in managing large-scale, multi-stream programs (preferably >100 FTE)
-Background in banking or financial services transformation initiatives
-Experience with mobile or digital channel transformation programs
-Strong understanding of program governance frameworks and operating models
- Familiarity with Agile at scale frameworks (e.g. SAFe, LeSS) in complex environments
- Experience in managing senior stakeholders, including Board-level interactions
- Proven track record in vendor and partner management in large programs
- Understanding of enterprise architecture, integration landscapes, and legacy system dependencies
- Experience in driving organizational change and transformation initiatives
- Ability to manage budgets, financial tracking, and cost optimization at program level

Languages:

English: C1 Advanced

We are hiring a Customer Support Agent to provide high-quality client service for online products.
 

Role Overview:

We are looking for a Customer Support Agent for a fully remote role, acting as the main point of contact for customers and collaborating with internal teams to resolve issues.
 

Key Responsibilities:

• Act as the main point of contact for customers actively using the product;
• Respond to customer inquiries in a timely and professional manner;
• Provide customer support via email and chat;
• Gain a good understanding of the product to effectively answer customer questions;
• Communicate with other team members to find solutions when needed;
• Escalate inquiries to the relevant departments when required.

(Full training will be provided.)
 

Ideal profile for the position:

• Fluent Polish speaker;
• Good communication skills and customer-oriented mindset;
• Active listening skills, patience, and attention to detail;
• Ability to manage time effectively in a shift-based environment;
• Affinity with technology;
• Previous Customer Support experience is required;
• Previous iGaming experience is a plus;
• English level: B2 for internal communication.
   

Work Model & Schedule:

• Fully remote role;
• Shift-based position;
• Day shifts only (no night shifts);
• Working days: 4 days on / 2 days off;
• Shifts may include weekends.
   

The company guarantees you the following benefits:

• A positive workplace atmosphere that creates a culture of collaboration and support, making it a place you'll love working in;
• Competitive compensation and regular career development reviews;
• A generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance;
• Financial assistance for professional development, helping you stay ahead of the curve and love your career path;
• Educational Allowances that give you the opportunity to expand your knowledge and experience;
• You'll have a monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work;
• A comprehensive health insurance plan, depending on your current location;
• Referral program with financial rewards for bringing top talent to the company;
• Engaging in team-building activities and corporate parties.
   

Interview process:

1. HR Interview with a recruiter;
2. Final interview with the team;
3. Final decision.
    

If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently looking for a Business Development Executive to join one of our clients' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
 

Responsibilities:

• Create robust, scalable and reliable technical solutions according to business needs
• Drive the technical research, design architecture and implementation of backend services or new features
• Conduct cross-team collaboration to deliver cohesive and optimal solutions
• Actively participate in code review and architectural discussions. Help to raise the overall technical level of backend services
• Write clean, effective, and maintainable code based on company standards
• Take ownership of backend services lifecycle, including delivery, monitoring and maintaining backend services in the production environment
• Mentor and guide other engineers. Advocating for best practices and high standards Solid software system design skills to contribute to overall architecture
• In-depth experience with event systems and deployment environments, and the ability to maintain services in production

Job requirements

• Strong knowledge of Go and Python ecosystems, including frameworks for streaming, batch, and async data processing
• Strong SQL knowledges, including designing schemas, scaling strategies (replication, partitioning, sharding) and query optimisation for high-load environment
• Experience working with Docker, understanding CI/CD pipelines. Knows how work k8s (or analogs) and cloud infrastructure (like AWS)
• Experience with synchronous and asynchronous inter-service communication patterns, with a focus on reliability in high load environment
• Knows main microservice architecture patterns. Deep understanding of how to build efficient interactions between client and server applications, knows limitations
• Proven ability to design and implement a full observability strategy, including metrics, logging, dashboards, and tracing

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

We are looking for a Community Outreach Specialist to help build brand presence and credibility through thoughtful participation in Reddit and other relevant tech communities.

Responsibilities

• Participate in relevant Reddit communities and tech forums
• Write helpful, context-aware comments related to software development, agencies, AI, and startups
• Mention company only when relevant and appropriate
• Follow subreddit rules and platform best practices
• Track mentions and basic engagement
• Coordinate with the team on positioning and messaging

Requirements

• Previous experience working with Reddit or online communities
• Strong written English
• Understanding of software development, IT services, or tech products
• Ability to write natural, human comments (no templates or spam)
• Patience and attention to detail

What We Offer:

• Working hours aligned with US time zones, typically 16:00–00:00 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agencyy

Location: Warsaw office / Remote
Format: Full-time
Type of contract: B2B
Seniority: Senior

We are looking for a Senior Operations Manager to work directly with the Head of Project and take ownership of execution across our most important revenue-driving initiatives. This is a hands-on, high-output role focused on driving valuable projects forward, building the systems that keep everything moving, and making sure nothing falls behind.

This is not a coordination or support seat. It is a core operations role for someone who is fast, structured, and obsessed with execution quality. The two things we measure above everything else are speed and quality. If you thrive on getting things done at a high standard without being chased, this role was built for you. We are a fast-growing operation and this position is critical to how quickly we can scale. The right person will directly accelerate our execution speed, eliminate bottlenecks, and bring operational clarity to every project they touch.
 

Key Responsibilities:

• Drive high-priority projects from brief to completion with clear timelines and deliverables
• Track all active projects, identify blockers early, and ensure consistent progress
• Manage timelines, dependencies, and priorities across marketing, operations, and tech
• Build and implement SOPs for recurring processes to ensure consistent execution
• Develop scalable operational frameworks and improve inefficient workflows
• Identify bottlenecks and resolve them through structured systems, not workarounds
• Own Notion as the central operational hub: structure, maintain, and keep it up to date
• Maintain dashboards, trackers, and documentation to reflect real-time operations
• Translate strategic priorities into clear execution plans with owners and deadlines
• Coordinate across teams to ensure alignment and proper follow-through
• Support growth, monetization, and automation initiatives through execution and research
• Prepare concise, actionable insights to support decision-making
• Document processes, workflows, and recurring tasks clearly
• Build and maintain a scalable knowledge base for team efficiency and onboarding
   

Requirements:

• 4+ years in operations, business development or a similar execution-focused role
• Excellent English С1, written and verbal
• Proven experience building and rolling out SOPs across a team, not just writing them for yourself
• Аbility to manage multiple high-priority projects simultaneously without dropping quality
• Strong understanding of how marketing and growth operations work
• Fast, structured and precise. You do not need things repeated and you do not make the same mistake twice
• Ownership mentality over processes and projects, not people
   

Nice to have:

• Experience with workflow automation tools such as Make, Zapier, or similar
• Experience with Notion
• Background in media, newsletters, affiliate, or performance marketing
• Familiarity with tools like ClickUp, Sheets, or Airtable alongside Notion
   

What it means to be part of our Team:

• Multinational and intercultural experience
• Corporate library
• A world-class team to work with
• Growth opportunities
• Cutting-edge frameworks and technologies
• Competitive salary
• Plenty of engaging team-building and social events
• Bonuses according to the policy
• 21 paid vacation days & 14 paid sick leaves;
•  Cozy office in Warsaw, Kyiv available for you whenever you need it
•  Coffee, tea, Red Bull, sweets, fruits, and more snacks