Jobs

POSITION DESCRIPTION: 

We are looking for a Business Analyst who will interact with stakeholders, development and quality assurance teams to elicit and analyze requirements, document them and create functional specifications. The candidate will contribute to every stage of the product lifecycle from research and discovery to iterative development and roll-out.
 

LOCATION: Ukraine (remote)
 

MINIMUM EXPERIENCE: 

6+ years of commercial experience in Business Analysis.
 

REQUIREMENTS: 

• Proven experience of working with external clients or handling outsourcing projects
• Solid expertise in the discovery stage of the project
• Experience and understanding of BA work on the pre-sale stage
• Basic understanding of product management/product ownership
• Understanding of business processes, optimization and automation
• Proven experience in gathering and eliciting requirements and successfully completing analytical assignments
• Knowledge of modelling notations: UML, BPMN, Data Flow
• Knowledge of API documentation and basic principles of relational databases such as MySQL
• Ability to influence stakeholders and closely collaborate with them to determine acceptable solutions
• Ability to translate business needs into software and operational requirements
• Readiness to work in dynamic environment with frequent project change
• Upper-Intermediate level of English
   

DUTIES: 

• Planning, conducting, facilitating discovery and pre-sale project workshops
• Elaborating business, functional and non-functional requirements
• Preparing and presenting discovery artifacts
• Gathering critical information from meetings with stakeholders
• Defining, translating, simplifying, and prioritizing requirements
• Creating business cases and user stories
• Creating conceptual prototypes and mock-ups
• Ensuring that designed solutions meet business needs and requirements
• Performing acceptance testing
• Creating detailed reports and giving presentations
   

NICE TO HAVE:

• Knowledge of artificial intelligence mechanics and how to work with prompts
• Experience with Power BI
• Experience in building JSON and XML documents and using them in functional specifications
• Exposure to engineering software (CAD/CAM, PDM/PLM, etc.)
   

COMPENSATION & BENEFITS:

• Competitive salary 
• Professional and friendly team 
• Flexible work schedule 
• Fully remote work mode
• Health insurance
• Paid vacation, sick leave, and other benefits 

About the Client
Our client is a UK-based company operating a live B2B SaaS multi-module platform which is already serving paying users. They are currently undergoing a structured transition from a rapidly AI-prototyped codebase (using Lovable.ai) to a production-grade solution — built for long-term scalability and maintainability.

Job Description
We are looking for a Senior React / Supabase / TypeScript Developer who will take ownership of refactoring and hardening an existing SaaS platform. The core product logic, UI, and data layer are functional — this is not a rebuild. The goal is to elevate code quality, architecture, and operational reliability to production standards.

Stack

• Frontend: React 18, TypeScript, Vite, Tailwind CSS, shadcn/ui, React Router.
• Backend: Supabase (PostgreSQL, RLS, Deno Edge Functions, Auth, Realtime).
• Payments: Stripe (subscriptions, webhooks, metered billing).
• Auth: Google OAuth via Supabase Auth.
• Deployment: Currently Lovable Cloud (migration to Vercel or similar is in scope).
• AI Layer: External LLM API calls orchestrated through Edge Functions (you won’t need to write prompts, but you will need to understand and refactor the function architecture around them).

Scope of Work
The engagement is structured across three sequential phases.
Phase 1 — Audit & Architecture Proposal. Full codebase audit with a written proposal and prioritised recommendations. Sign-off from the client required before proceeding to Phase 2.
Phase 2 — Refactor & Harden. Systematic refactoring of the frontend architecture, Edge Functions, RLS policies, Stripe integration, and performance optimisation.
Phase 3 — Testing & CI/CD. Test coverage for critical paths, CI/CD pipeline setup, staging and production environments, and technical documentation for team onboarding.

Engagement & Payment
This is hourly, project-based engagement. Phase 1 is scoped as a standalone paid deliverable — upon successful completion, we move forward with Phases 2 and 3.

Requirements

• Proven experience refactoring an AI-generated or rapidly prototyped React + Supabase codebase to production grade — mandatory.
• Strong expertise in React 18, TypeScript, and component architecture patterns.
• Deep hands-on knowledge of Supabase: RLS policies, Deno Edge Functions, Auth, and Realtime.
• Experience with Stripe billing integrations (subscriptions, webhooks, lifecycle events).
• Familiarity with Vite, shadcn/ui, Tailwind CSS, and React Router
• Experience setting up CI/CD with GitHub Actions and modern deployment platforms (Vercel or similar).
• English — B2+ (working proficiency required for client communication).

Send us your CV — we'll be happy to work together!

Gypsy Collective is looking for an Accountant to build and maintain financial dashboards in Tableau. This role is focused on Xero accounting, payments, reconciliations, and month-end close, with gradual handover of full accounting responsibilities.

Responsibilities:

• Own and maintain accounting in Xero.
• Manage AP / AR processes and execute payments (banks, cards, PSPs, crypto).
• Control cash balances across bank accounts and payment systems.
• Perform bank and payment reconciliations.
• Handle revenue recognition and affiliate balances (accruals & settlements).
• Lead month-end close and ensure data accuracy.
• Review and maintain the existing reporting framework in Xero.
• Document and improve accounting processes and policies.
• Monitor financial data consistency and identify discrepancies.
• Gradually take over the full accounting cycle and reporting structure.
   

Requirements:

• 2–4+ years of experience in accounting or finance.
• Hands-on experience with Xero (or QuickBooks / similar accounting systems).
• Strong knowledge of AP / AR, reconciliations, and month-end close.
• Experience working with payments (banks, PSPs, payment providers; crypto experience required).
• Understanding of revenue recognition and accrual accounting.
• Advanced Excel or Google Sheets skills.
• Experience working with international financial operations or multi-bank environments.
• Ability to work independently and take ownership of accounting processes.
• Strong attention to detail and structured approach to work.
• English Intermediate+.
   

Benefits:

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
• 🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

We are looking for a proactive Marketing Specialist with 1.5+ years of experience to help grow Yourmodule.com - a no-code mobile app builder for small businesses (beauty, education, tourism, services).

This role is focused on lead generation, funnels, and real growth impact.

What you’ll do

• Build and manage lead generation campaigns (Google Ads, Meta, LinkedIn, etc.)
• Create and optimize marketing funnels (landing pages, email flows, onboarding)
• Improve conversion rates across the full funnel
• Work with content and creatives for acquisition campaigns
• Launch and test new channels and hypotheses
• Support SEO and AI visibility initiatives
• Analyze performance and make data-driven decisions

What we’re looking for

• 1.5+ years of experience in marketing (SaaS is a strong plus)
• Strong understanding of lead generation and funnel building
• Hands-on experience with paid ads / landing pages / email marketing
• Experience with analytics tools (GA4, etc.)
• Ability to work independently and take ownership
• English: Upper-Intermediate or higher

Nice to have

• Experience in B2B or SMB SaaS
• Understanding of no-code / mobile apps / digital products
• Experience with marketing automation tools
• Basic SEO knowledge

We are ready to consider candidates for full-time or hourly employment.

What we offer

• Fully remote position
• Work on a fast-growing SaaS product
• Real ownership and impact on growth
• Opportunity to grow into a Growth / Product Marketing role
• Flexible working hours

If you care about results, growth, and building something real - let’s talk 🚀

We are seeking a talented Talent Acquisition Specialist (HR) with a hands-on experience in recruiting non-tech professionals. As a Talent Acquisition Specialist you will play a pivotal role in identifying and securing exceptional candidates who possess skills and knowledge required for our success.

Explore opportunities at JustMarkets and become a part of our team of professionals!
 

Responsibilities

• Assist in the hiring process by sourcing, screening and shortlisting, and interviewing candidates
• Develop and implement effective recruitment strategies to draw in a large number of qualified candidates
• Manage the recruitment process from job posting to hiring
• Focus on candidate experience, ensuring fast and effective communication with candidates and hiring managers throughout the process
• Collaborate with hiring managers to effectively manage their expectations and ensure success
   

Requirements

• 2+ years of relevant full-cycle recruiting experience
• Experience of conducting competency-based interviews
• Demonstrated ability to handle high-volume recruiting cycles
• Strong knowledge of common human resources practices
• Clear and concise verbal and written communication skills, including Upper — Intermediate English
• Ability to jump between high-level strategy and tactical execution
• High attention to detail, particularly when it comes to editing job descriptions, messaging candidates, and scheduling
• Experience in working with an international organization with competing priorities
   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to current legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

We are looking for a talented Blockchain Engineer to design, develop, and maintain internal platforms, with a primary focus on backend development using Node.js.

In this role, you will also contribute to front-end features and blockchain-integrated systems. You will be responsible for building scalable services, integrating Web3 technologies, and supporting workflows for decentralized applications.

Responsibilities:

• Design and develop backend services using Node.js
• Integrate blockchain/Web3 technologies into existing systems
• Build and maintain scalable APIs and microservices
• Collaborate on front-end features when needed

• Ensure performance, security, and reliability of applications

   

Requirements:

• 5+ years of experience in software development
• Strong experience with Node.js
• Experience with blockchain technologies (Ethereum, smart contracts, Web3.js, etc.)
• Understanding of decentralized applications (dApps)
• Experience with REST APIs and microservices architecture

• Basic front-end knowledge (React or similar)

   

Nice to have:

• Experience with Solidity
• Experience with DeFi / NFT projects

• Familiarity with cloud platforms (AWS, GCP)

   

We offer:

• Remote-friendly environment
• Competitive compensation
• Work on innovative Web3 products

We are looking for an account farmer with recent hands-on experience who can work with ready-made accounts and prepare them for launching advertising campaigns.

Responsibilities:

• Purchasing ready-made accounts from trusted shops
• Building account setups (social profile + ad accounts)
• Linking payment cards
• Preparing and delivering fully ready-to-use setups to media buyers

Requirements:

• Recent practical experience as an account farmer
• Strong understanding of Facebook account structure (BM, Ads, profiles)
• Experience with anti-detect browsers (AdsPower or similar)
• Ability to quickly and accurately build working setups
• Experience in purchasing accounts and identifying high-quality ones

Expected performance:

• ~4 ready setups per day
• Low ban rate at the start

Conditions:

• Salary: ~$400 (negotiable based on experience)
• Remote work
• Fast hiring process

We are looking for a JavaScript Engineer with a strong background in AdTech, specifically with an understanding of DSP/SSP ecosystems.

You will join an in-house product team working on building a custom Demand-Side Platform (DSP) with bidding agents. This role requires both hands-on engineering skills and a solid understanding of AdTech architecture, protocols, and real-time bidding systems.

What You’ll Do

• Contribute to the architecture and development of a custom DSP platform
• Design and implement bidding agents for real-time ad auctions (RTB)
• Work with high-load, low-latency systems
• Collaborate on system design decisions and AdTech integrations
• Optimize performance and scalability of bidding logic
• Help shape best practices and technical direction of the product

Requirements

• Strong experience with JavaScript / TypeScript (Node.js)
• Proven background in AdTech
• Understanding or hands-on experience with:
  • DSP / SSP systems
  • RTB (Real-Time Bidding) ecosystem
  • OpenRTB protocol (or similar)
• Experience building high-load, distributed systems
• Solid understanding of system design and architecture
• Ability to work independently and take ownership

Nice to Have

• Experience building or scaling DSP platforms
• Knowledge of bidding strategies / optimization algorithms
• Experience with:
  • Kafka / RabbitMQ
  • Redis / NoSQL databases
  • Docker / Kubernetes
  • Cloud platforms (AWS / GCP)
• Background in performance optimization and low-latency systems

What We Offer

• Work on a complex in-house AdTech product
• High level of ownership and influence on architecture
• No посредників — direct impact on the product
• Flexible working format

Description

As the Business Analyst for the Data Platform, you will be the vital link between our business stakeholders and the technical engineering team. You will be responsible for translating high-level business goals into clear, actionable requirements that will shape the development of our new analytics dashboards. Your work will ensure that the final product is not just technically sound, but that it delivers meaningful and impactful insights to the business.

Requirements

Required Skills (Must-Haves)

– Business Process Analysis: Proven experience in analyzing and documenting complex business processes.
– Requirements Engineering: Strong skills in writing clear and concise user stories and requirements documents.
– Data Literacy: Good understanding of database (DB) concepts, schemas, and data relationships.
– SQL: Basic to intermediate SQL skills for data exploration and validation.
– BI Knowledge: Familiarity with Business Intelligence (BI) concepts and experience working on BI or data warehousing projects.

– Hands-on Tableau Experience: Ability to build proof-of-concept reports and perform data exploration directly in Tableau.

Nice-to-Have Skills:

– Agile Certification: Formal certification in an Agile methodology, such as Certified Scrum Product Owner (CSPO).
– Data Governance Familiarity: Understanding of data governance principles.

– Proficiency in GenAI tools usage.

Job responsibilities

– Requirements Gathering: Lead workshops and interviews with business stakeholders to elicit, analyze, and document business requirements
– Translate to Technical Needs: Convert business needs into clear user stories and functional specifications for the data engineers and BI developer.
– Data Mapping & Analysis: Create source-to-target mapping documents and use SQL to explore source data, validate business rules, and ensure the technical team understands the data’s context.
– Dashboard Collaboration: Work closely with the BI Developer to design intuitive and effective Tableau dashboards that directly address the defined business questions.
– Facilitate Communication: Act as the primary communication bridge, ensuring there is a shared understanding between all project members and stakeholders.

– Collaboaration with Architect defining solution architecture and specifications

– Work closely with PM/Scrum master supporting Sprints/PIs plannings

Looking for a Middle/Middle Strong Fullstack Java Developer to join our team. We are building a platform for fast and convenient purchase of tickets for various music and sport events. Users are provided access to a wide selection of concerts where they can find performances by their favorite artists, review event dates and locations, and buy tickets in real-time.

Requirements:

• 3+ years of experience in Java development.
• 2+ years of Spring framework and building Spring web applications.
• Understanding and experience developing and deploying microservices.
• Experience developing integration layers (using REST interfaces, OpenApi, Kafka, GraphQL).
• Commercial experience with frontend development (e.g., React, Angular, or similar frameworks).
• Excellent design, coding, and debugging skills.
• OOP, OOD, Design Patterns proficient.
• Knowledge of relational databases (preferably PostgreSQL).
• Experience with Docker.
• English — at least an Upper-Intermediate level.

Nice to have skills:

• Knowledge of non-relational databases.
• Experience in developing multi-threaded applications.
• Experience with AWS services (ECS, Lambda, Aurora).

Responsibilities:

• Produce code using Java best practices.
• Write unit tests and code that adheres to coding standards.
• Provide technical support.
• Work both independently and in close collaboration with others in the team; effectively communicate with geographically distributed team members.
• Make recommendations for the improvement of the system and development process to increase productivity.
• Identify, monitor, and resolve project-related issues.

Interview stages:

• HR-interview (30 minutes).
• Technical interview (1 hour).
• Interview with the customer (1 hour).
• Job offer🎉🎉🎉

We offer:

• Competitive salary + bonuses.
• Challenging tasks and projects.
• Personal growth.
• Flexible working hours.
• New hardware.
• Free English lessons.
• Availability of generators and Starlinks in the office.
• Small gym and table tennis in the office.
• Adjustable height tables.
• Regular office fruit delivery and other benefits.

Let’s create value together!

Hi to everyone reading this!

We’re currently looking for a Project Manager to join our team in a full-time collaboration format.

About us:
Mind Studios specializes in mobile and web app development, helping businesses unlock their potential and turn ideas into profitable products.
Our key domains include: Real Estate, Logistics, Healthcare, Fitness, and Mental Health.

Our achievements:
— 13 years in the IT market;
— Offices in Dnipro, Kyiv, and Vienna;
— Over 90 professionals on our team.

What we offer:

— work in a professional team building innovative products;

— support for your growth: regular performance reviews, assessments & personal development plans;

— education budget tailored to your skills and experience;

— flexibility: work remotely or from one of our offices;

— paid vacations and sick leaves;

— transparency: monthly company updates.

In this role, you will:

— communicate with project stakeholders about its progress;

— track project development progress with tracking tools;

— manage project cost estimation process;

— help the team to stay focused and to make sure they clearly understand the tasks and project goals;

— identify potential risks and bottlenecks;

— manage product delivery process;

— create and maintain the project plan to make sure it correctly reflects the situation;

— participate in the project pre-sale stage and help to build the team with the necessary skillset.

What is important to join us:

— 1,5+ years of experience as a Project manager;

— solid understanding of SDLC;

— proven project planning skills and delivering projects on time;

— skills in recognizing project risks and bottlenecks and mitigation of their impact;

— great presentation skills and experience in performing demos to clients;

— good theoretical knowledge of agile methodologies (Scrum, Kanban); Understanding the pros & cons of applying one or another;

— solid understanding of the Web/iOS/Android release process;

— experience in handling requirements change management;

— upper-intermediate spoken and written English.

It’s great if you additionally have:

— experience in Business Analysis;

— strong problem-solving and negotiation capabilities;

— technical background: development / design / QA expertise;

— PMI-ACP, PSM, etc.

About stages:
1st stage: Pre-interview with a recruiter;
2nd stage: Interview with Team Lead and People Ops;
3rd stage: English test;
4th stage: offer.

What makes us different from others? 

Strategic Influence: you are not just an executor; you have a solid influence on the product’s future and its strategy. 
PMO Support & Standards: we have established PMO standards that provide a solid foundation while allowing for expert tailoring. 
Focus on Value: we build products for users, not just for clients. We prioritize product health and actual results over "process for the sake of process."

Medier is looking for a detail-oriented and proactive CRM Executive to join our CRM Department. 

Responsibilities:

• Technical setup and execution of CRM campaigns within internal systems.
• Working with Google Docs and Sheets to organize and track project data.
• Carefully review all task details and components before execution to ensure accuracy.
• Identifying errors and inconsistencies, and collaborating with managers to resolve issues quickly.

• Reviewing translations, spotting mistakes, and refining final copy to ensure high quality.

   

Requirements:

• English level B2 or higher
• 6+ months of experience as a CRM Manager/Executive in iGaming or Betting
• Clear and proactive communication skills
• Strong attention to detail and analytical mindset
• Ability to manage multiple tasks efficiently
• Confident user of Google Workspace tools

Hello!

Let's get acquainted. Breezy is a Leader in Trade-In and refurbishment company in central, south-eastern Europe and the Caucasus. We have nearly 200+ employees across 7 countries, and every day we create businesses, products, and projects that we are proud of.

We are part of the international holding ASBIS, one of the leading distributors of Information and Communications Technology products and solutions in EMEA Emerging Markets.

What do we do?

Trade-In is a service that allows customers in our partner stores to trade in their devices for a discount or a certificate to purchase a new device.

We manufacture refurbished smartphones, giving them a second life.

We also have our own retail stores and an online store.

Our partners include the largest electronics chains, telecom operators, IT companies, and authorized Apple partners.

At Breezy, we're building an ecosystem that extends the lifespan of gadgets and makes technology more accessible. We're growing, expanding our markets, and improving our internal processes. To support this growth, we're implementing and developing an ERP system that connects our sales, service, warehouse, and finance functions.

Learn more about us and the team at this link: https://breezy.band/

We're currently seeking an ERP Business Analyst to help translate business needs into clear and effective system solutions. You'll be the link between users and the development team, influencing how the company operates internally and how we grow.

Requirements:

1. 3–5 years of experience as a Business Analyst (ERP experience required).
2. Strong understanding of business processes across Finance, Sales, HR, Inventory, Procurement, and Manufacturing.
3. Excellent skills in requirements gathering, process mapping and documentation.
4. Experience with ERP implementation life cycle (from design to go-live). SAP, Oracle expertise are welcome.
5. Familiar with API integration in multi-platform projects. Worked with Postman or similar.
6. Strong communication, facilitation, and stakeholder management skills.
7. English intermediate technical.
8. User training experience.

Key Responsibilities:

Requirements Gathering & Analysis

1. Engage with business stakeholders to identify needs and translate them into functional specifications.
2. Map current processes and design optimized workflows using internal ERP modules.
3. Document business requirements, use cases, and user stories.

System Design & Customization

1. Collaborate with ERP consultants and developers to design and configure solutions.
2. Validate feasibility of customizations and integrations.
3. Ensure alignment of system functionality with business processes.

Testing & Validation

1. Define acceptance criteria and support QA/testing activities.
2. Assist in UAT (User Acceptance Testing) with business stakeholders.
3. Ensure data consistency and accuracy during migration.

Change Management & Training

1. Support end-users with documentation, manuals, and training sessions.
2. Promote adoption and address resistance by demonstrating business value.
3. Act as a key point of contact between IT and business units.

Continuous Improvement

1. Monitor system performance and gather user feedback post-implementation.
2. Recommend enhancements and new ERP features to improve efficiency.

Key Competencies:

1. Analytical and critical thinking.
2. Strong problem-solving orientation.
3. Ability to translate business needs into technical solutions.
4. Collaborative and cross-functional mindset.
5. Effective communication across technical and non-technical audiences.

We promise that with us you will have the opportunity for:

• Professional realization, experience exchange, and career development.

• Working in a financially strong, fast-growing international company.

• Being part of a like-minded team in a friendly atmosphere. This is a driven, ambitious team that achieves high results.

• Engaging in interesting tasks and implementing your own ideas and solutions.

• Flexible schedule and the possibility of remote work.

• Special prices on company products.

Breezy is a meeting place for professionals aiming for great achievements.

Do you want to tackle ambitious tasks, experiment, and develop the Trade-In service that has a global impact on the world and helps preserve our planet?

Then we look forward receiving your CV! Join us!

 WHO WE ARE: 

RBI Retail Innovation is a product development company, a part of the group of Raiffeisen Bank International (Vienna, Austria). We are a stable company that works in the EU market. Now we have products in Poland. Our ambition will be widespread in EU countries in the next few years. Our projects include next-gen digital banking platforms’ design, delivery, and post-delivery activities. Our team is international but mainly consists of Ukrainian developers. We have offices in Kyiv and Rivne. Our mission is to provide seamless banking with ease and speed that’s built for people. Our values are People First, Product Passion, and Trust. 

We are looking for a talented UX/UI Designer fluent in English and Polish who will play a key role in shaping the user experience of our mobile banking application. 
You will work across the full UX process — from research and ideation to testing and delivery — ensuring that every design decision is backed by user insights and aligned with business goals. 
You’ll collaborate closely with Product Managers, Product Designers, and Developers to create intuitive and engaging experiences for our users. 

We are looking for a talented UX/UI Designer who will play a key role in shaping the user experience of our mobile banking application. 
You will work across the full design process — from research and ideation to testing and delivery — ensuring that every design decision is backed by user insights and aligned with business goals. 
You’ll collaborate closely with Product Managers, Product Designers, and Developers to create intuitive and engaging experiences for our users. 
 
WHAT WE NEED: 
• 4+ years of experience as a UX/UI Designer or Product Designer in product companies (not outsource) 
• Strong Portfolio of commercial products 
• Strong Figma skills, AI tools for design 
• English B2 (essential for communication with stakeholders and user research) 
• Experience designing mobile applications (preferably fintech, banking, or similar) 
• Proficiency with Figma and UX research tools (e.g., Maze) 
• Strong understanding of user-centered design principles and accessibility 
• Familiarity with service design frameworks and methods (e.g., Double diamond, Design thinking, Design sprints) 
• Experience with the discovery phase of the products and its methods 
 
WILL BE A PLUS: 

• Experience working on financial or banking products 
• Understanding Polish language 
• Experience working in cross-functional teams 
• Creating design systems 
• Ability to produce illustrations (with the help of AI) 
• Knowledge of analytics tools (e.g., Mixpanel, Hotjar, Amplitude) 

RESPONSIBILITIES: 

• Conduct user research (interviews, surveys, usability testing, diary studies, etc.) 
• Participate in team workshops  
• Facilitating team workshops on the discovery stage (e.g., Stakeholder interviews, User research, CJM, Service Blueprint) 
• Conduct usability tests and iterate based on feedback and data 
• Collaborate with cross-functional teams (Product, Design, Development, Marketing) 
• Ensure UX consistency across iOS and Android platforms 
• Participate in design reviews and contribute to our UX standards and design system 

WHAT WE OFFER: 

• You will be a part of global team of RBI Group — one of the leading banking groups in Central and Eastern Europe 
• An opportunity to work with some of the most talented and experienced people in the Fintech industry 
• The ability to drive change and innovation in the products we develop 
• Official employment, gig-contract 
• Remote-first work model 
• Competitive salary 
• Personal and professional growth, corporate English courses 
• Paid sick days-off and 20 working days of vacation per year 
• Medical insurance 

We are searching for a smart and efficient person with basic Linux experience, understanding of networking principles and at least intermediate English level to join us as a Technical Support Engineer. This role includes providing SRE-level technical support to our clients, monitoring clients’ infrastructure, handling incidents and creating basic documentation on a shift basis (including graveyard shifts).

Our primary area of competence is providing DevOps services and our technical support engineers can take free corporate DevOps course provided by our experienced mentors. The most prominent technical support engineers can be offered a transfer to DevOps department.

Duties:

- Providing 1–3 level technical support services

- Monitoring of Infrastructure and Integrations to other systems

- Incident and escalation reporting

- Reporting status and progress according to the project and company demands

- Creating and updating support and maintenance-related documentation

Mandatory skills:

-Experience with Linux

-Intermediate English level (writing)

-Understanding of networking principles and protocols

-Ability to accumulate information and make conclusions

Bonus points for:

- Git experience

- Grafana and Prometheus experience

- System administration experience

- Experience with at least one cloud provider (AWS/GCP/Azure/DigitalOcean)

- Understanding of containers

- Understanding of CI/CD and Infrastructure as Code principles

We offer:

-Remote-first working model (with office in Kremenchuck available)

-Accounting support

-Tax compensation

-Paid sick leaves and vacations

-Flexible working schedule

-English classes

-Health insurance

-Sports compensation

-Educational budget