Jobs at Djinni

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60+ languages, partnering with industry leaders like Masterсard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the product:

Quidget is a platform for building AI agents that automate customer support across chat and email. These agents handle repetitive questions, work 24/7, and hand off complex issues to a human when needed.

The AI is trained on a company’s docs, FAQs, and website content, allowing it to resolve 50%+ of common tickets automatically and support 45+ languages.

Teams use Quidget to create support, sales, and onboarding agents in minutes — with no code — and reduce workload on their human team.

About the role:

We’re looking for a Product Marketing Manager who can fully own the entire marketing strategy and drive measurable, product-led growth across the entire funnel. In this role, you’ll launch and analyze experiments, optimize onboarding and high-intent pages, improve trial-to-paid conversion, run paid acquisition initiatives, and uncover opportunities using analytics tools. You’ll move fast, collaborate closely with product, design, and marketing, and use data — not assumptions — to accelerate growth. 

Let’s see what it takes 💛

What you will do:

• Launch growth experiments (A/B tests, onboarding flows, copy changes);
• Improve trial-to-paid conversion with better UX, CTAs, and in-app nudges;
• Spot leaks in the funnel using PostHog, GA4, Clarity, and product data;
• Own high-intent pages like Pricing, Signup, and landing pages;
• Run paid acquisition tests (Meta, Google Search) and analyze CPL/ROI;
• Work with organic channels to attract qualified leads — SEO, content creation, articles, and other inbound strategies;
• Implement email marketing campaigns and optimize retention and activation flows;
• Collaborate with product, design, and marketing to move fast;
• Share weekly growth reports that focus on data;
• Be initiative-taking, proactive, and able to challenge assumptions.

What you need to succeed in this role:

• 3+ years of growth or marketing experience in Product-Led Growth, SaaS, or startup environments;
• English proficiency at Upper-Intermediate (B2+) or higher;
• Hands-on proficiency with growth and analytics tools such as PostHog, GA4, HubSpot, Make.com, or similar;
• Practical experience running experiments (UX, pricing, copy, CTAs, onboarding, or funnel tests);
• Action-oriented, experimentation-driven mindset — you prefer to ship, test, and iterate rather than over-plan;
• Proven ability to explore and validate new growth channels (e.g., LinkedIn outreach, LLM/search optimization, emerging acquisition channels);
• Experience automating marketing workflows and pipelines using AI tools and low-code solutions;
• Strong communication skills, including the ability to write clear UX copy and present experiment insights;
• Comfort working with low-code tools and making basic HTML/CSS adjustments;
• Experience building email flows using Mailchimp, HubSpot, or comparable tools;
• Hands-on experience with organic channels to attract qualified leads (SEO, content creation, articles, and other inbound strategies);
• Proficiency in launching and optimizing ad campaigns (Google Search, LinkedIn, or Meta);
• Experience with AI tools, chatbots, or CX platforms is a strong plus;
• High level of ownership and autonomy — you define priorities, set your own tasks and KPIs, and take full responsibility for outcomes and results. 

Benefits and Perks:

• Small community, high ownership, fast execution;
• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you a strategic thinker with a passion for data-driven marketing? Do you have a passion for experimenting, analyzing, and scaling SaaS or AI-powered products?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded!

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice (https://supportyourapp.com/candidate-privacy-notice/).

About the Role

We're growing fast and looking for a Manual QA Engineer to help ensure the quality and stability of our frontend project. You will work closely in a team with developers, project/product managers, and other QA specialists to identify and report issues, validate new features, and verify overall product behavior. This role is focused on performing manual testing to help ensure that all frontend features work as expected and meet our quality standards before release.

Who We Are

Our RnD department is at the heart of innovation and consists of ten teams that develop internal tools, marketing systems, CMS, CRM, and payment solutions that power our company’s success. With a strong focus on modern technologies, automation, and performance, we create high-load and scalable solutions that drive business growth.

Why Join Us?

• You’ll work on a major frontend project, helping ensure its stability, usability, and overall quality.
• You’ll be part of a team where QA processes and tools are well-structured and actively maintained by a dedicated QA Team Lead.
• You’ll collaborate closely with PMs, frontend/backend developers, and designers in a supportive and technically strong RnD environment.
• If you’re looking to grow as a QA professional, contribute to a live product, and be part of a team that values quality—this is the perfect opportunity for you!

Requirements

Must-Have:

• 3+ years of experience in manual Web application testing.
• Proven experience in UI/frontend testing using DevTools.
• Understanding of Web and client-server interaction principles.
• Experience working with Figma for UI/UX validation.
• Basic skills in working with GraphQL/Rest API (sending queries, analyzing responses).
• Familiarity with HTML and CSS.
• Knowledge and practical application of test design techniques. 
• Proficiency in test management systems (e.g., TestRail, Qase, Zephyr), Jira, Confluence, and Postman.
• Experience in writing test checklists, test cases and bug reports.
• Solid understanding of software development methodologies (Agile, SDLC, bug lifecycle).
  Nice-to-Have:
• Basic knowledge of automated testing concepts.
• Basic knowledge of JavaScript or TypeScript.

• Familiarity with performance testing tools.

  Responsibilities:

• Conduct manual testing of web applications across desktop and mobile platforms to ensure consistent user experience and functionality.
• Design, maintain, and execute comprehensive manual test cases for new and existing product features.
• Develop positive, negative, and boundary test scenarios to validate application behavior under various conditions.
• Participate in various testing phases including smoke, functional, regression, and acceptance testing.
• Analyze and test GraphQL queries and APIs, using Postman, and Swagger
• Create detailed and well-documented bug reports, working closely with developers to ensure timely resolution.
• Maintain and regularly update test documentation, including test cases, checklists, and test run results.
• Collaborate with cross-functional teams to understand product requirements and ensure quality standards are met.

• Contribute to the continuous improvement of testing processes and overall QA best practices.

  Benefits:

• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.

• Partial coverage of all professional studies.

  **Coverage of sick leaves, sports activities, and English language courses.

Project Description

A program of projects within the Energy domain. We will work on various applications covering generation control, distribution control, transmission control, and service crews control. The implementation area of these products is very high-scale (e.g. country-wide systems).

Job Description

• 6+ years of experience as .Net developer
• hands-on experience with TypeScript
• Proven experience in working with teams/architects/ POs from the client-side
• Proven experience with Azure, Azure DevOps
• Proven experience with both desktop and cloud-based applications
• OOP Development, Design Patterns, Best Practices
• Good English to work with clients directly

Job Responsibilities

• Strong problem-solving and follow-up skills; must be proactive and take initiative
• Professionalism and the ability to maintain the highest level of confidentiality
• Create robust code and translate project requirements into business logic 
• Develop code using development best practices, and an emphasis on security best practices
• Leverage technologies to support business needs to attain high reusability and maintainability of current and newly developed systems
• Provide system design recommendations based on technical requirements
• Work independently on development tasks with a minimal amount of supervision
• Write effective unit tests and integration tests to ensure high-quality software delivery

PLEASE NOTE that we are searching for candidates who are located in Lviv and are able to visit office in Lviv according to our policies.

About us:

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.

We are looking for a passionate and dedicated Product Owner to join our team in Lviv!

About the job:

DataMatrix is a part of the EveryMatrix Platform, responsible for collecting, storing, processing, and utilizing hundreds of millions of transactions every day across the entire platform. The team builds data products, including reporting solutions, data streaming pipelines, third‑party integrations, serving both internal stakeholders and external customers. The DataMatrix team consists of around 35 people and is based in Lviv. 

Role Overview:
As a Product Owner in DataMatrix, you will be responsible for maximizing the value of data products within the platform. You will own the product vision, roadmap, and backlog, working closely with data engineers, other internal and external stakeholders to ensure that data products are reliable, scalable, and aligned with business needs. This position is focused on the discovery and prioritization of initiatives, defining product scope and objectives, establishing key deliverables, and developing a comprehensive roadmap - all sequenced to optimize value delivery.

What You'll get to do:

• Own and evolve the product vision, roadmap, and backlog for DataMatrix data products.
• Translate business and client needs into clear user stories and acceptance criteria.
• Analyze new initiatives and requests and participate in product discovery and business analysis.
• Prioritize initiatives based on business value, platform impact, and data usage.
• Work closely with data engineers, technical leads and other tech stakeholders on solution shaping.
• Ensure data quality, consistency, and scalability across platform data products.
• Support internal teams and clients using DataMatrix products.
• Continuously improve existing data products based on feedback, usage, and insights.
• Collaborate with other business units and non‑development departments.
• Continuously deepen understanding of the iGaming domain and EveryMatrix products.

What You need to know:

• 3+ years of experience as a Product Owner, Product Manager or Business Analyst in IT or B2B SaaS.
• Hands‑on experience owning a product through continuous evolution.
• Experience working with data‑intensive or analytics‑driven products.
• Strong backlog ownership and prioritization skills.
• Experience with user story and acceptance criteria writing.
• Ability to correctly define business and customer needs.
• Experience with product documentation.
• Experience with JIRA, Confluence, or similar tools.
• Familiarity with Agile product development practices.
• Strong communication and stakeholder collaboration skills.
• Ability to listen, negotiate, and manage expectations.
• Analytical and problem‑solving mindset.
• High ownership, responsibility, and result orientation.
• Advanced English (B2+), written and spoken.
• Comfortable communicating with engineering teams in technical language.

Nice to have:

• Experience in iGaming.
• Understanding of data pipelines and data processing.
• Understanding of BI and reporting solutions, APIs and third‑party integrations.
• Technical background or understanding of databases and data structures.

Here's what we offer:

• Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• 3 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
• Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
• Benefit from two Free Fridays each year, limited to one per quarter.
• Daily catered lunch or monthly lunch allowance. 
• Private Medical Subscription. 
• Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
• Gym allowance.
• Corporate English lessons.
• Support for New Parents:
• 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
• 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

Our office perks include on-site massages and frequent team-building activities in various locations.

At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference! 
 

Role overview

We're looking for a detail-oriented, analytical Business Analyst to bridge the gap between business needs and technical delivery across our markets. You'll be responsible for translating business requirements into clear specifications, ensuring solutions are delivered to a high standard, and driving quality across the full product lifecycle — from discovery through to release. You'll also be comfortable getting hands-on with data and APIs, using SQL and tools like Postman to independently validate integrations and data flows without always relying on engineering.

Key Responsibilities

• Elicit, document, and validate business and functional requirements from stakeholders across multiple markets
• Produce clear and structured artifacts: BRDs, user stories, process flows, use cases, and acceptance criteria
• Use SQL to query databases independently — validating data integrity, investigating anomalies, and supporting analysis during requirements and testing phases
• Review and work with external API specifications (REST, JSON, XML) — understanding integration requirements and translating them into clear documentation
• Design and execute API test cases, validating request/response behavior, error handling, and data consistency against specifications
• Develop, test, and deploy business processes — owning quality from definition through to sign-off
• Design and execute test plans, test cases, and regression testing to ensure solutions meet business requirements
• Perform data-level testing using SQL to verify backend logic, transformations, and data flows
• Identify, log, and track defects through to resolution in collaboration with development teams
• Perform UAT coordination and work closely with end users to validate delivered functionality
• Map and analyze existing business processes, identifying gaps, inefficiencies, and improvement opportunities
• Monitor competitor offerings and market trends to support product differentiation decisions
• Manage vendor relationships and support business process setup and ongoing operations

Requirements

• 3+ years of experience as a Business Analyst, ideally in fintech or financial services
• Strong requirements gathering and documentation skills — you can turn a vague business need into a precise specification
• Hands-on QA experience: writing test cases, executing test plans, and managing defect lifecycles
• Solid SQL skills — able to write queries independently to explore data, validate results, and investigate issues without engineering support
• Experience working with external API specifications and documentation (REST/JSON/XML) — able to read, interpret, and test against API contracts
• Practical experience testing APIs using tools such as Postman or similar
• Experience with UAT coordination and working directly with business stakeholders during testing phases
• Solid understanding of Agile and lean methodologies — you're comfortable in sprint-based environments
• Ability to model and analyze business processes (swimlane diagrams, BPMN, UML or similar)
• Strong analytical mindset — you use data and evidence to challenge assumptions and validate solutions
• Excellent written and verbal communication skills in English; able to produce clear documentation and present to all levels
• Understanding of consumer lending or fintech products and the Asian market is a strong advantage

Nice to Have

• Proficiency in Jira, Confluence, Excel, or UML tools
• BA or QA certification (e.g., CBAP, ISTQB, CSPO, or equivalent)

We Offer

• Western-style work culture with transparency, ownership, and open communication
• Direct exposure to senior management, high-impact work
• Strong and professional work environment, regular feedback, and one-on-one sessions
• Opportunity to rapidly grow in a fast-scaling cutting edge fintech company
• Highly Competitive USD-denominated compensation package
• 34 days of annual leave (24 standard vacation days + 10 additional days to cover public holidays)

Role overview

The Accounting Manager is responsible for ensuring complete, accurate, and timely accounting records in compliance with applicable accounting standards and internal policies. The role covers core accounting and tax & compliance-related activities, including general ledger maintenance, journal entries, account reconciliations, banking data processing, and support of period-end close, financial and tax audits. 

This position is designed as a key role within the HQ finance function and includes a planned development path toward a Deputy Head of Tax & Compliance role, subject to performance and business needs.

Key Responsibilities

Accounting & Reporting Support

• Maintain accurate and timely accounting records in accordance with applicable accounting standards 
• Prepare and post journal entries, accruals, and adjustments
• Perform intercompany accounting and reconciliation processes
• Assist in the preparation of financial statements and management reports                        
• Support month-end and year-end closing processes

Banking & Treasury Operations

• Analyze, maintain and update banking master data in the ERP system
• Ensure accurate posting of treasury-related transactions, including payments, bank charges, and FX differences
• Reconcile bank accounts and payment systems with accounting records on a regular basis
• Provide bank-related inputs and reconciliations to support period-end closing

Tax & Compliance

• Support tax calculations and reconciliation between accounting and tax records
• Assist in tax audits, assessments, and preparation and filing of returns
• Support regulatory, audit, and annual filing requirements 

Requirements

• Master’s degree in Finance, Accounting or Economics
• 2-5 years of experience in finance/accounting
• Solid understanding of accounting principles and financial reporting
• Proficiency in accounting software and ERP systems. Experience in Microsoft Dynamics 365 is a strong advantage
• Advanced MS Excel skills (reconciliations, data analysis, reporting)
• Analytical mindset with good problem-solving skills
• Excellent communication abilities
• Strong attention to detail and ability to work with large transaction volumes
• Level of English not lower than upper-intermediate 

We Offer

• Western-style work culture with transparency, ownership, and open communication
• Competitive USD-denominated compensation package
• Strong and friendly team environment, regular feedback, and one-on-one sessions
• Opportunity to grow in a rapidly scaling fintech company
• 34 days of annual leave (24 standard vacation days + 10 additional days to cover public holidays)

CrunchCode — міжнародна сервісна ІТ-компанія з досвідом близько 7 років у розробці вебсервісів і вебзастосунків. Ми працюємо у форматах staff augmentation (outstaff) та outsourcing і підключаємо спеціалістів до проєктів клієнтів у довгостроковій моделі співпраці.

Ми працюємо переважно з проєктами в доменах логістики (включно з last mile),e-commerce, fintech та банкінгу, а також enterprise-рішеннями.
Для нас важливо, щоб проєкт був “чистим” і зрозумілим з точки зору етики та цінності для користувачів.

Ми принципово не беремо проєкти, пов’язані з:
● gambling / гемблінгом,
● adult-контентом та порнографією,
● шахрайством або будь-якою розробкою, що спрямована на обман чи маніпуляції.

What We Offer:
● Fully remote work
● Long-term, stable project
● High level of autonomy and trust
● Minimal bureaucracy
● Direct impact on business-critical logistics systems
● Long-term engagement, not a short-term contract.

Project Overview

You will be the architect and guardian of a cloud ecosystem — responsible for designing, deploying, and scaling infrastructure on AWS and Kubernetes, with a heavy emphasis on Python automation and strategic cloud cost optimization (FinOps). The ideal candidate doesn't just build systems but obsesses over making them leaner, faster, and more cost-efficient.

Tech Stack: AWS · EKS · Kubernetes · Python · Terraform · Pulumi · GitHub Actions · Prometheus · Grafana · ELK

Requirements (Must-have):

• 4+ years as a DevOps Engineer in a production-grade cloud environment
• Deep AWS expertise — VPC, IAM, EKS, RDS, S3, Route53
• Hands-on Kubernetes at scale — Helm, Ingress controllers, cluster security
• Strong Python skills — Boto3 / AWS SDKs for complex automations and integrations
• Proven FinOps track record — measurable cloud cost reduction
• Infrastructure as Code — Terraform or Pulumi
  
  Responsibilities:
• Design, implement, and maintain scalable and highly available Kubernetes clusters (EKS) and AWS cloud services
• Develop automation tools and internal platforms using Python to streamline operations and CI/CD pipelines
• Lead cloud cost transparency and optimization strategy — Spot Instances, Reserved Instances, Rightsizing
• Manage and provision infrastructure using Terraform or Pulumi (IaC)
• Build and optimize CI/CD pipelines (GitHub Actions, GitLab CI, or Jenkins)
• Implement and manage observability stack — Prometheus, Grafana, ELK — ensuring 99.9% uptime
  
  Nice to Have:
• Experience with Pulumi alongside Terraform
• Multi-cloud or hybrid cloud environments
• Platform engineering / internal developer platform (IDP) experience
  
  Hiring Process: Intro call → Technical discussion → Offer
   

We are looking for a strong SEO Specialist to join our team.

This role is for someone who is not only technically capable, but also highly professional, reliable, and easy to work with. For us, soft skills matter even more than technical skills. We want a mature, thoughtful person who communicates clearly, takes responsibility, stays calm under pressure, and works well inside a team.

You will work on a range of SEO tasks including technical audits, on-page optimization, semantic research, content planning, and collaboration with developers, content teams, and project managers. We value people who can think critically, prioritize properly, and solve problems without drama.

What matters most to us:

• Strong communication skills
• Accountability and ownership
• Ability to work in a team
• Common sense and emotional stability
• Respectful and professional attitude
• Willingness to learn and improve
• Attention to detail
• Solid SEO foundation

We are building a team of smart, dependable people who are pleasant to work with and serious about results.

We’re a fast-growing licensed online casino targeting Tier 1 markets. We’re looking for a Facebook & In-App Media Buyer who can start campaigns from zero and scale them profitably.

Key Responsibilities:

• Launch and scale high-performance advertising campaigns across Facebook and/or In-App networks (Unity, AppLovin, Ironsource, etc.).
• Oversee full-cycle integrations between mobile applications, attribution platforms (AppsFlyer, Adjust), and trackers (Binom, Keitaro) to ensure flawless data flow.
• Conduct deep-dive analysis of active campaigns, optimizing for key performance indicators (ROI, CPA, LTV) to maximize profitability.
• Develop detailed briefs for the design team and motion designers; constantly test new creative angles and landing pages.
• Monitor daily expenditures and performance metrics, providing detailed daily reports to ensure budget efficiency and target alignment.
   

Requirements:

• At least 2+ years of hands-on experience in Media Buying, with a track record of managing high-volume traffic.
• Deep knowledge of the Gambling/iGaming vertical is mandatory.
• Strong experience in launching and scaling campaigns specifically for the Tier-1 market.
• Experience managing significant monthly budgets of $50,000+ with proven ROI.
• Solid experience working within professional arbitrage teams or media buying agencies.
• Expert knowledge of launching and optimizing campaigns for both iOS and Android platforms.
• A thorough understanding of the casino economy, including player lifecycle, conversion funnels, and retention metrics.
• English at a B2 (Upper-Intermediate) level or higher is required. Proficiency in Russian is a significant advantage.

Our partner, a premier US-based marketing team scaling content production for the Longevity Concierge and FIRA projects, is seeking a meticulous and creative Senior Editor.

Role Summary:
Location: Remote (Global)
Time Zone: Must be available for 2–4 hours of overlap with Miami (EST) time for sync meetings.
Type: Full-time, Long-term Contract

Requirements:

Experience: 5+ years of experience in content management, editorial roles, or digital marketing within professional services (Healthcare, Fintech, or Premium Lifestyle).

English Proficiency: C1-C2 (Advanced/Native-level) is mandatory. You must be capable of editing and writing high-quality copy that resonates with a US-based audience.

Multilingual Skills: Native/Fluent in Ukrainian/Russian

Portfolio: A strong track record of managing multi-channel content (blogs, social media copy, newsletters, and white papers) with a focus on storytelling and brand authority.

Key Responsibilities:

Editorial Excellence: Oversee, edit, and polish all text-based content to ensure it meets the highest standards of the Longevity and Healthcare industries.

Content Strategy: Collaborate with the Strategy Marketing Manager to develop and execute a comprehensive content roadmap across all digital touchpoints.

Cross-Functional Coordination: Manage the flow of information between the research team and posting managers to ensure factual accuracy and brand consistency.

Copywriting & Narratives: Craft engaging narratives for newsletters, landing pages, and long-form articles that establish our projects as thought leaders.

Project Management: Supervise multiple content timelines simultaneously, ensuring on-time delivery and high-quality execution for various brands.

Benefits & Conditions:
Direct long-term contract.
14 days of paid vacation + sick leave.
Professional growth within an international team.
Full-time remote flexibility with structured team syncs.

WHO WE ARE 💫

Hi, we’re BetCare.

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Shift Supervisor with at least one year of experience in a similar role and a minimum of Upper-intermediate English proficiency to join our international team and contribute to our diverse workplace

In this role, you will oversee our customer support team during the shift, guide and mentor the team, and work closely with high-level customer support inquiries.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer and team inquiries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.
We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

• Email processing
• Providing guidance to agents during the shift on customer-related cases
• Consulting with the team on complex or unusual cases
• Managing the break schedule for agents during the shift
• Communicating brand-related updates to the team (via Slack, Zendesk)

• Chat, document and payment processing when required (not daily)

   

A FEW MUSTS ❗

• Have at least one year of experience in the IGaming industry in roles such as Senior Customer Support, Shift Supervisor or Team Leader.
• Experience with SoftSwiss and/or TMA platforms and proficiency in chat and email support. 
• Strong understanding of customer service principles.
• Be fluent in written and spoken English (this is the official office language).
• Be interested in learning about iGaming and increasing your tech knowledge.
• Be happy to work different shifts: our Customer Services Department is open 24/7 (be ready to have 2-night shifts from 5 weekly.

WHAT WE OFFER 💎

• Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet friendly 🐶).
• Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).
• Diverse paid times off: Vacation, Recreation days, Birthday off, Sick leaves.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

Web Design Sun is a software development company founded in 2012. We have been fully remote since day one, building international products in Web & Cloud Applications, SaaS, CRM/ERP, and E-commerce domains. We collaborate with clients from the US and Europe and consistently rank highly on Clutch, GoodFirms, and Upwork.

We are looking for a Link Builder Specialist who will help us grow our projects’ backlink profiles by identifying new opportunities and working with data to support SEO growth.

Requirements:
 

• 0.5+ years of experience in link building
• Hands-on experience in searching for websites for link placement (working with donor websites or placing links)
• Ability to analyze competitors’ backlink profiles and identify link-building opportunities
• Experience in evaluating website quality (relevance, basic SEO metrics)
• Familiarity with SEO tools such as Ahrefs, Semrush, or similar
• Experience working with spreadsheets and large datasets (Google Sheets / Excel): structuring, filtering, and basic analysis
• Ability to work systematically with large volumes of data and track processes
• English level B2 or higher (for written communication)
   

Nice to have:
 

• Understanding of SEO and link-building fundamentals (anchors, relevance, link quality)
• Familiarity with common link-building methods (guest posting, outreach, crowd marketing)
• Basic experience with CMS, HTML editors, or tools like Google Search Console
   

Responsibilities:
 

• Analyze competitors’ backlink profiles and collect lists of potential websites for link placement
• Actively search for and collect websites for link placement (blogs, forums, Q&A platforms, directories)
• Evaluate website quality using SEO metrics
• Build, structure, and maintain databases of websites (including cleaning, deduplication, and updates)
• Place links on various platforms as part of the overall process
• Collaborate with an SEO specialist to improve link-building strategy
   

We are looking for someone who:
 

• Is detail-oriented and comfortable working with large amounts of data
• Has a systematic mindset and can organize information efficiently
• Is proactive and able to find solutions independently
• Is ready for repetitive tasks and understands long-term impact
   

We offer:
 

• Full-time remote position
• Flexible schedule focused on results
• 20 paid vacation days
• 5 paid sick leave days
• Established processes for effective remote work
• Day off on your birthday and company-observed holidays
• Opportunity to influence processes and propose your own ideas
• Involvement in building link-building processes from scratch and close collaboration with an SEO specialist
   

Hiring process:
 

• Recruiter screening
• Test task
• Final interview with the Head of Department
• Offer
   

We are a mature team that values expertise, meaningful communication, and ownership of results. We believe in understanding the product, influencing decisions, and continuously improving what we build together.

Interested in the role?
Send us your CV — we will review your profile and get back to you within 3–5 business days.

Web Design Sun is a software development company founded in 2012. We have been fully remote since day one, building international products in Web & Cloud Applications, SaaS, CRM/ERP, and E-commerce domains. We collaborate with clients from the US and Europe and consistently rank highly on Clutch, GoodFirms, and Upwork.

We are looking for a Lead Generation Manager who can effectively engage and build relationships with potential clients, is eager to grow into a sales role, and is ready to contribute to business development.

Requirements:
 

• 1+ year of experience in Lead Generation, including the ability to make qualification calls
• Knowledge of LinkedIn outreach
• Experience in identifying Ideal Customer Profiles (ICP) and building outreach databases
• Experience in running lead generation experiments, analyzing results, and implementing the most effective approaches
• Strong analytical skills and results-driven mindset
• Proactivity and initiative
• Upper-Intermediate or higher (both written and spoken)
   

Responsibilities:
 

• Build and maintain outreach databases on LinkedIn
• Launch and manage LinkedIn outreach campaigns (manual and automated: Sales Navigator, Linked Helper 2)
• Qualify leads and schedule meetings with potential clients
• Maintain reports in Google Sheets
• Create and update marketing materials
• Work with CRM systems (HubSpot, Pipedrive, or similar)
• Join client calls together with the sales team in an observational role
   

We offer:
 

• Full-time remote position
• Clear growth path into a Sales role
• Flexible schedule focused on results (with occasional evening calls aligned with US/Canada time zones)
• 20 paid vacation days
• 5 paid sick leave days
• Established processes for effective remote work
• Day off on your birthday and company-observed holidays
   

Hiring process:
 

• Recruiter screening
• Test task
• Final interview with the Head of Department
• Offer
   

We are a mature team that values expertise, meaningful communication, and ownership of results. We believe in understanding the product, influencing decisions, and continuously improving what we build together.

Brights is looking for an HR Manager who would be passionate about supporting our growing team and fostering a positive employee experience. You’ll work closely with our recruitment, resource, and executive teams to shape a strong people-first culture across the company and drive our team forward 🚀

Key Responsibilities:
• Own and continuously improve onboarding, adaptation, and offboarding processes;
• Conduct regular 1:1 meetings to gather employee feedback, offer support, and strengthen engagement;
• Support team engagement initiatives, including organizing team-building events and preparing company merch;
• Oversee company benefits and coordinate with external providers to ensure a high-quality experience for employees;
• Collaborate with the admin and finance teams on document management;
• Run quarterly employee satisfaction surveys and analyze engagement data to drive improvements.

Requirements:
• 1+ year of experience in the HR field;
• Strong understanding of core HR processes across the employee lifecycle;
• Excellent communication and interpersonal skills;
• Highly organized with strong time management skills and attention to detail;
• Intermediate written and spoken English (B1 level or above);
• Based in Ukraine, with flexibility for visits to Kyiv and Lviv.

Would be a plus:
• Experience working with PeopleForce and ITFin;
• Experience to lead recruitment activities (planning, analytics, reporting). We currently have two recruiters and a sourcer on board.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;
• Compensation for any AI tool of your choice — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Process:
Screening Interview ➡️ Interview with CEO/COO ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

Ringostat is a Ukrainian AI-powered platform for telephony, call tracking, and call analytics 🚀 Recognized as a High Performer on G2 for three consecutive years and ranked among the Top 10 worldwide in its category 🏆, the company also received двойне recognition from Forbes Ukraine in 2025 (Next 250 most promising companies & Top 25 innovative startups). 

🔎 We are looking for a Sales and Partnership Manager for the Polish market who will help expand our partner network in Poland and drive sales growth 🇵🇱

Who We Need:

🔹 Hard Skills

• Polish — C1 level
• English — B2 level

• At least 1 year of experience in sales, partnership development, sales management, or customer-facing roles

   

🔹 Soft Skills:

• Proactivity and persistence — you set ambitious goals, find solutions, and consistently implement them
• Organization and responsibility — you prioritize effectively, pay attention to details, and deliver on commitments
• Strong communication skills — you easily build rapport, negotiate effectively, and persuade confidently
• Multitasking and flexibility — you can manage multiple partners simultaneously and quickly adapt to change

➕ Nice to Have:

• Experience in B2B sales, partnership development, or building long-term business relationships (6+ months)
• Experience with SPIN and BANT methodologies
• Experience handling objections and identifying customer needs

🎯 Your Key Responsibilities:

1. Develop existing partners: maintain regular communication, build trusted relationships, and help partners sell Ringostat services more effectively to their clients
2. Drive partner lead flow: your main KPI is the quantity and quality of leads generated by partners
3. Educate and motivate: conduct presentations, workshops, and mini-trainings for partner teams
4. Build deep relationships: work with different levels within partner companies — from executives to account managers and sales teams
5. Analyze performance: maintain structured reporting, identify growing/declining partners, and increase their engagement
6. Represent Ringostat at events: conferences, exhibitions, webinars, and offline networking

🚀 What We Offer:

1. Work in a fast-growing product company Ringostat (part of Fraktal Group) — one of the largest IT groups in Ukraine
2. Company growth of 60%+ annually, and 3x year-over-year growth in Poland
3. 10+ years on the market with a strong reputation — not a startup with an unpredictable future
4. Our product is used in 33 countries, with 3,000+ companies making over 10 million calls monthly 🌍
5. High autonomy and ownership, real impact on strategy and results
6. Work within one of the company’s key strategic directions — the partner channel
7. Use of AI tools and modern sales technologies
8. A powerful SaaS product that continuously evolves
9. Results-driven culture — clear processes, no unnecessary bureaucracy or micromanagement
10. Competitive compensation: official salary + performance-based bonus 💰
11. Cafeteria plan: compensation for sports, education, healthcare, and other life benefits of your choice