Jobs

About Arima

Arima (founded in 2019) builds Canada’s most advanced marketing-data platform. Hundreds of brands use our live market-mix modelling, consumer-insight discovery, and media-planning tools to turn raw data into smarter decisions.

We are a small, friendly, international team (half based in Canada, half in Ukraine), working remotely to build software products we truly own.

What You’ll Do

• Design, build, and maintain robust, scalable backend services and APIs with Python and Flask
• Architect and ship customer-facing features with React and TypeScript
• Apply domain-driven design principles using Ports/Adapters (Hexagonal Architecture) on the backend
• Own components end-to-end on the frontend: architecture, tests, performance, documentation
• Keep the UI fast, accessible, and consistent across browsers and devices
• Optimize database interactions, application performance, and reliability
• Collaborate closely with product, data-science, and engineering teammates through PRs, Slack, and Google Meet

• Champion clean, maintainable, modular code and solid engineering practices

   

Our Tech Stack

Backend

• Python, Flask
• SQL databases (PostgreSQL, SQLite)
• SQLAlchemy ORM
• Domain-Driven Design, Ports & Adapters architecture
• RESTful APIs (documented with Swagger/OpenAPI)
• Docker

Frontend

• React, TypeScript, Vite
• Zustand state management
• MUI 6, CSS-in-JS
• REST integration (axios)
• Astro.js for the landing page

You Bring

• Strong experience in full-stack and/or backend-heavy development with Python/Flask
• Solid skills with React and TypeScript for modern front-end work
• Knowledge of Domain-Driven Design and Ports/Adapters (Hexagonal Architecture)
• Understanding of state management and component architecture (React + Zustand)
• Proficiency in writing maintainable, tested, well-documented code
• Confident English (B2+) for daily stand-ups and code reviews

Nice-to-Have

• Experience with Docker and container orchestration
• Familiarity with cloud infrastructure (GCP, Azure)
• Astro SSR (server-side rendering)
• GraphQL
• Performance tuning and Web Vitals
• Interest in data-visualization or data-science concepts

Why Arima?

• Competitive USD salary, paid regularly
• 100% remote (work anywhere in Ukraine)
• Flexible hours and minimal meetings
• Friendly, supportive team culture
• Significant ownership over the product and its technical architecture
• No outsourcing — join us permanently to build impactful software together

Hiring Process

1. 30-min intro chat + light technical screen
2. 60-min deep-dive coding interview with our engineers
3. Offer — no take-home test

Overview: Sales skills required
We are seeking an experienced Call Center Operations Manager with a strong background in the BPO industry to lead and manage outbound calling campaigns. This role requires a hands-on leader who understands Teleperformance-style operations end-to-end, can build and manage high-performing calling teams, and drive results in home improvement service campaigns.

Key Responsibilities:

• Full Operations Ownership:
  Manage call center operations end-to-end, including campaign setup, dialing strategy, script implementation, and daily performance management.
• Team Management & Readiness:
  Build, train, and lead a team of outbound callers (agents), ensuring they are fully prepared with scripts, tools, and performance expectations.
• Outbound Campaign Execution:
  Oversee lead generation and appointment-setting campaigns, particularly in home improvement services (e.g., HVAC, plumbing, roofing, etc.).
• Tool & System Expertise:
  Utilize and manage dialing platforms and CRM tools such as AutoReach (or similar dialers), ensuring efficiency and high contact rates.
• Script Development & Optimization:
  Develop, implement, and continuously refine call scripts to improve conversion rates and customer engagement.
• Performance Management:
  Monitor KPIs such as call volume, conversion rates, contact rate, and ROI; take corrective actions to meet targets.
• Data-Driven Decision Making:
  Analyze campaign data, optimize lists, dialing strategies, and agent performance based on insights.

• Client & Service Alignment:
  Ensure all operations align with service-based business needs, especially within home improvement verticals.

   

Key Requirements:

• Minimum 5+ years of experience in BPO / call center operations, preferably within Teleperformance or similar environments
• Proven experience managing outbound calling teams (lead generation / sales / appointment setting)
• Strong knowledge of dialers (e.g., AutoReach or similar systems) and CRM platforms
• Experience in home improvement or service-based industries is highly preferred
• Ability to create scripts, train teams, and launch campaigns from scratch
• Hands-on, execution-focused mindset — not just management, but operational involvement
• Strong leadership, coaching, and performance management skills

Core Competencies:

• Operational excellence in BPO environments
• Outbound sales and lead generation strategy
• Team leadership and accountability
• Data analysis and performance optimization
• Process building and scaling

SOFTICO is a Value Added IT Distributor founded in 2013 with a strong and proven track record in the IT distribution market. We provide licensed solutions from global leaders in information security, CAD solutions, as well as IT integration and support services.

As we actively expand our vendor portfolio, we are looking for a Business Development Manager who is ready to take ownership of sales and market promotion of our solutions in Ukraine.

Key Responsibilities

• Active search and engagement of new B2B clients and partners (system integrators, resellers, enterprise customers)
• Conducting negotiations and presentations for decision-makers (C-level executives, IT managers, procurement teams)
• Managing the full sales cycle: from first contact to deal closure and further account development
• Preparing commercial proposals, working with pricing, discounts, and project registration
• Joint planning of promotional activities, webinars, and partner campaigns together with the marketing team
• Market and competitor analysis, participation in shaping the business direction development strategy
• Regular communication with vendors, participation in trainings and certification programs
• Maintaining high-quality CRM records and sales pipeline reporting
• Coordinating activities with engineers and related departments

What is important for us

• 2+ years of experience in active B2B sales (experience in IT or complex solution distribution will be a strong advantage)
• Understanding of the sales funnel and enterprise customer sales processes
• Experience in negotiations with decision-makers and preparing commercial proposals
• Confident CRM usage
• English level B1 + for training, documentation, and vendor communication)
• Higher education (technical or economic background is a plus)
• Independence, responsibility, and result-oriented mindset
• Ability to listen to clients and build long-term relationships

What we offer

• Work format: hybrid or fully remote
• Schedule: Monday–Friday, 9:00–18:00 (additional days off for public holidays and your birthday)
• Official employment after the probation period (up to 3 months)
• 24 calendar days of paid vacation + paid sick leave
• Medical insurance
• Corporate equipment
• Internal vendor training
• External training upon request
• Team activities

Why SOFTICO?

At SOFTICO, you’ll become part of a professional team with a culture of respect, mutual support, and open feedback. Together, we work with top global IT vendors and make a real impact on the market.

Ready to take the next step?
Send us your CV — maybe we’re looking for exactly you!

Build relationships that truly matter.
Lead a team working with the most valuable users of the product.
Turn strategy, analytics, and trust into long-term growth.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced Head of VIP who’s ready to grow with us and shape high-impact retention strategies used by international partners.

Your key responsibilities will include:

– Developing and implementing the VIP strategy: segmentation criteria, tier structure, benefits and bonus limits.
– Managing a team of VIP account managers and hosts: hiring, onboarding, KPI setup and weekly performance reviews.
– Managing top-tier users and maintaining proactive communication while resolving complex requests.
– Planning and controlling the VIP budget: bonuses, cashback, gifting and event expenses; conducting monthly P&L reviews for the segment.
– Working cross-functionally with Product, CRM, Fraud and Finance teams to optimize user journeys and reduce churn.
– Preparing regular reports for C-level management: ADPU dynamics, retention rate, cohort analysis and deposit plan vs. fact.
– Organizing exclusive events and offline activities for VIP users within the approved budget.

It’s a match if you have:

– 3+ years of experience managing VIP programs in digital entertainment platforms.
– Experience leading a team of account managers or VIP hosts (20+ people).
– Hands-on experience with Softswiss/Truelabel/Soft2bet platforms.
– Deep understanding of back-office systems: user management, limits, bonus tools and segmentation with daily operational use.
– Strong analytical skills and the ability to independently extract and interpret data from CRM and BI tools.
– Experience building cohort reports and a strong understanding of key VIP metrics such as ADPU, LTV, retention rate, and churn, including tier-based performance analysis.
– Experience building operational reports and tracking systems independently.
– Experience building or managing a tier structure for a VIP program including segmentation logic, benefits and upgrade/downgrade mechanics.
– Experience setting KPIs for account managers and conducting regular performance reviews.
– Strong negotiation skills and the ability to build trust with high-value users.
– Advanced level of English (written and spoken).
Nice to have:
– Experience working in a multi-brand environment or holding structure.
– Understanding of international regulatory environments.
– Experience building VIP programs from scratch.
– Experience working independently with cohort reports.

What we offer:

– Office-based role in Warsaw.
– Competitive fixed salary + performance bonus tied to VIP KPIs.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress)
– A supportive, friendly team where knowledge-sharing is part of the culture
– Coverage for professional events and learning
– Corporate events and participation in international industry events
– Birthday greetings, team buildings, and warm human connection beyond work
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners

Ready to lead a direction that directly influences business growth?

Send over your CV now — we’d love to get to know you better!

We are a large betting and gambling platform, holding leading positions in the Indian market.
We are 5 years old, and during this time we have achieved strong results both in financial performance and brand recognition among our audience.

Key Responsibilities:

Analysis:

In-depth competitor analysis
User behavior analysis
Regular product UX audits
Conducting user surveys and analyzing feedback

Development:

Designing product structure and user flows
Wireframing
Working with a UI kit
Advanced proficiency with variables
Creating responsive designs

Documentation:

Client briefing
Preparing UX/UI documentation

Analytics:

Working with analytics and data in collaboration with the Product Manager
Ability to use data to improve UX/UI

Requirements:

Experience & Skills:

3+ years of experience in UX/UI
1+ year of experience in the gambling industry
Experience in developing websites and mobile applications
Understanding of usability principles, graphic design, typography, and color theory
Experience working with components and styles in Figma
Understanding of development processes and capabilities

Personal Qualities:

Self-sufficiency
Responsibility
Proactiveness
Strong time management skills

Additional:

Portfolio required

We offer

• Remote work from anywhere in the world
• A company with no bureaucracy and fast decision-making
• Friendly atmosphere among people who love what they do
• Professional department leaders interested in team growth
• 20 working days of vacation, 5 days off, and paid sick leave

 

Company
The company specializes in lead generation within the iGaming domain, primarily through SEO-driven solutions. They work on long-term client projects and are currently expanding their internal development team.

Position Overview

We are looking for a Lead / Senior Full-Stack Engineer who operates at a true senior / lead level — not by years of experience, but by depth of expertise and ownership.

This role is for someone who:

• takes full ownership of complex systems
• makes architectural decisions
• builds scalable solutions (not just features)
• sets and raises engineering standards within the team

Location & Format

• Remote
• EU time zone required
• Full-time, long-term cooperation

Language Requirements

• English — required for daily communication
• Strong English is a significant advantage

Team & Projects

You will join a stable team working on long-term lead generation platforms.

This is not a task-execution role. We expect you to:

• take ownership of complex technical decisions
• improve architecture and system performance
• raise the overall engineering bar within the team

Tech Stack

• PHP (Symfony)
• WordPress
• JavaScript
• HTML / CSS

Key Requirements

WordPress (must-have, advanced level)

• Experience building complex, large-scale WordPress systems (not content websites)
• Hands-on experience with WordPress Multisite (production)
• Strong experience with custom plugin development, including:
  • OOP
  • Composer / autoloading
  • Typed properties
• Experience with:
  • custom database structures
  • custom caching strategies (not plugin-based)
  • advanced use of WP_Query
  • improving developer & admin tooling

👉 If your experience is mostly theme customization or plugin usage — this role is not a fit.

PHP (strong senior level required)

• 5+ years with modern PHP (8+)
• Ability to design abstractions, libraries, and internal frameworks
• Experience with:
  • phpcs / phpcbf
  • custom sniffs OR PHPParser / AST
  • reflection & introspection
  • DTOs, Value Objects, clean architecture principles

Frontend / CSS

• Strong modern CSS skills (must-have)
• Understanding of browser rendering, layout, and performance

Performance & Optimization (critical)

• Deep understanding of Core Web Vitals
• Real experience with performance optimization (not just tools/plugins)
• Ability to identify bottlenecks and design custom solutions

Mindset & Approach

We are looking for engineers who:

• think analytically and architecturally
• deeply understand systems, not just tasks
• challenge “working solutions” and improve them
• proactively raise engineering standards

👉 If you mainly execute tasks and rely on predefined solutions — this role is not a fit.

AI Usage

• AI is allowed, but must not be a dependency
• Strong preference for engineers with deep system understanding
• AI-generated communication is discouraged

Start Date

• ASAP

About the Company:
 

We are an international iGaming startup operating in Tier-1 markets (DE, AU) with large advertising budgets. As part of expanding our performance marketing department, we are looking for a Senior Media Buyer who will be responsible for efficient traffic acquisition, consistent growth of key performance metrics, and the systematic development of the company’s advertising channels.
 

Responsibilities:

• Launch, manage, and scale advertising campaigns in Facebook Ads (Gambling / iGaming);
• Work with Tier-1 GEOs (DE, AU);
• Search for, test, and scale effective combinations (creatives, offers, landing pages, funnels);
• Optimize advertising campaigns based on ROI, CPA, and LTV metrics;
• Analyze performance, work with analytics tools, pixels, events, and attribution systems;
• Develop hypotheses and run A/B tests;
• Collaborate with the creative and product teams;
• Monitor profitability and scale successful strategies.
   

Requirements:

• At least 2 years of experience as a Media Buyer (mandatory in Gambling / iGaming);
• Proven experience working with Tier-1 GEOs (DE, AU, etc.);
• Strong expertise in Facebook Ads and campaign scaling strategies;
• Solid analytical skills and experience working with key metrics (ROI, CPA, LTV, CR);
• Understanding of funnels, offers, creatives, and hypothesis testing approaches;
• English level B2 or higher;
• Self-driven, responsible for results, and performance-oriented.
   

What We Offer:

• Fixed salary starting from $1,500 + performance-based bonuses (final conditions discussed individually);
• Fully remote work format;
• Work with Tier-1 markets and large advertising budgets;
• International team and modern tools;
• Opportunities for professional and financial growth;
• Participation in the development and scaling of the company’s products.

Please note that Candidate must be located in Poland
Key tasks

Design and implementation of custom solutions using Apex, Lightning Components, and Flows

Writing and maintaining automated tests using Salesforce testing frameworks

Key skills and technologies:

Experience with Salesforce Data 360 for data AI and marketing

Development and maintenance of REST and SOAP APIs for connecting external systems

Ensuring data and application security, e.g., through OAuth and role-based access control

Conducting code reviews and ensuring high code quality

Proficient in Salesforce DevOps Center and GitHub workflows (CI/CD, pull requests, branching)

Close collaboration with architects, backend developers, and business stakeholders

Optimization of performance, scalability, and reliability of Salesforce solutions

Documentation of processes, interfaces, and components

Support in error analysis and troubleshooting

Completed education or degree in computer science, business informatics, or similar

Excellent English skills, both written and spoken

Strong team player with initiative and communication skills

Optional: Experience with Salesforce B2B Commerce/eCommerce for the development and optimization of online sales solutions

About the Role:

We are looking for a firmware engineer who really knows how to work with modern hardware (ESP32-S3, PICAD-compatible boards) and Zephyr OS. The main task is to write stable, production-ready code for IoT devices of the "data logger / gateway" level: sensors, Modbus, LTE/Wi-Fi, OTA, local logic, energy saving.

No academic R&D — you need a person who quickly makes a working product.

Responsibilities:

• Development of firmware for Zephyr OS for ESP32-S3 / ESP32-C6;
• Work with PICAD-compatible peripherals (sensors, interfaces, IO);
• Implementation of protocols: Modbus RTU/TCP, UART, RS-485, SPI, I2C;
• Network stack settings: Wi-Fi, LTE (via external modules), MQTT;
• OTA updates (MCUboot, Zephyr samples, custom schematics);
• Data buffering, local storage, fallback modes;
• Integration with backend API (REST/MQTT), queue/telemetry processing;
• Optimization of power consumption and performance;
• Writing unit-/integration-tests, working with hardware-bring-up.

Requirements:

• Deep experience in C/C++ firmware development;
• Commercial experience with Zephyr RTOS is required (device tree, Kconfig, drivers, subsystems);
• Practical experience with ESP32-S3 / ESP32-C3 / ESP32-C6;
• Understanding of MCUboot, partition layout, OTA-pipeline;
• Ability to work with peripherals: UART, SPI, I2C, PWM, ADC, RS-485;
• Experience with Modbus (master/slave), preferably with real devices;
• Debug experience: JTAG, OpenOCD, logic analyzer;
• Git, CI/CD, the ability to work in a normal product, and not "flash firmware".

Nice to have:

• BLE (Zephyr BT stack);
• Python for tooling (scripts, tests, production tools).

We Offer:

• Work on a real IoT product (energy logger / gateway), which is already in production;
• Opportunity for professional growth and career development;
• Vacation — 18 working days per year;
• Friendly working environment;
• Sick leave — 5 working days (without documents);
• Health insurance.

Movadex is a product engineering studio that helps startups design, build, and launch complex digital products. Over the past decade we have partnered with founders and venture-backed companies to build MVPs, scale products, and extend engineering teams.

Role Overview

This is a technical, builder-first role at the intersection of GTM, data, and automation.

Not a campaign manager.
A systems builder.

You’ll own the GTM system end-to-end — from data pipelines and enrichment to outbound automation and CRM workflows.

What You’ll Own

• GTM infrastructure (tools, data, automation, workflows)
• Outbound system: sourcing → enrichment → outreach → CRM
• ICP targeting logic and segmentation
• Automation pipelines for prospecting and outreach
• Experimentation and funnel optimization

• Data quality, integrations, and reporting

   

Key Responsibilities

• Build and maintain the GTM stack (HubSpot, Clay, outbound tools)
• Create scalable workflows for sourcing, enrichment, and outreach
• Connect tools and ensure clean data flows
• Automate processes using no-code/low-code tools and APIs
• Build and optimize outbound engines (email, LinkedIn, sequencing)
• Run experiments and improve funnel performance

• Track pipeline and campaign performance

   

Requirements

• 3+ years in GTM Engineering, Growth, RevOps, or Marketing Ops
• Hands-on with HubSpot, Clay, Apollo, LinkedIn Sales Navigator
• Experience building automation workflows and data pipelines
• Understanding of ICP, segmentation, and targeting logic
• Familiarity with APIs, integrations, and data flows

• Experience with AI tools for GTM is a plus

   

Why This Role Matters

You’ll build the system that turns outbound into a scalable, predictable pipeline — working directly with founders.

Project:

Gaming platform automation bot as a service

We run >10000 chrome workers at same time
to execute strategies for profit.
 

Stack:

node.js, Pgsql, temporal
 

Core responsibility:
* Design, build and optimize algorithms and strategies
 to increase profits and optimize performance

Main advantages:
* Flexibility. 2 mandatory meetings weekly
* Small team obsessed with analisys/retrospective/excellence

🚀AIMPROSOFT — OMS Developer (Fluent Commerce / CommerceTools)!   

Aimprosoft, a fast-growing IT company, is looking for a OMS Developer (Fluent Commerce / CommerceTools) on a contract basis for a long-term international project in the E-Commerce / Marketplace domain.  

This is a senior hands-on role for a specialist who can help implement and configure order management processes in Fluent Commerce, challenge solution flows when needed, and support a complex integration landscape involving CommerceTools, Boomi, and Mirakl.  

The project is currently in the discovery phase, with implementation for first stage expected to run from May to November 2026, then will be longation.  

🎯About the project & role:   

Your mission will be to help the team turn the discovery outputs, architecture flows, and vendor recommendations into a working Fluent Commerce setup.  

The target landscape includes:  

• CommerceTools as the commerce platform  
• Fluent Commerce as the OMS  
• Boomi as the integration / orchestration layer  
• Mirakl for marketplace flows and seller-related processes  

You will not be expected to own the whole business analysis or solution architecture from scratch, but you should be senior enough to:  

• understand and challenge proposed process flows  
• suggest improvements based on real Fluent Commerce project experience  
• implement configurations and processes in Fluent Commerce  
• support end-to-end validation and testing of OMS-related flows  
• collaborate closely with integration and commerce teams  

🔥What We Need From You:   

• Hands-on experience with CommerceTools    
• Background in Java-based backend ecosystems  
• Experience working with GraphQL-based integrations  
• Experience as a Senior Developer / Senior Consultant / Implementation Engineer in OMS-related projects  
• Proven participation in at least a couple of non-trivial commercial projects  
• Understanding of Order Management Systems (OMS) and order lifecycle processes  
• Experience configuring and implementing business rules, workflows, and process flows in Fluent Commerce  
• Ability to review business / solution flows and provide meaningful feedback based on platform best practices  
• Experience working in integrated commerce ecosystems  
• Good understanding of commerce platform integrations  
• Practical understanding of API-based integrations  
• Ability to support testing, troubleshooting, and flow adjustments during implementation  
• Solid communication skills and ability to work in collaboration with architects, BAs, PMs, and external vendor teams  

• English: Upper-Intermediate (B2) or higher for communication with international teams.   

   

📌Nice to have:   

• Hands-on experience with Fluent Commerce 
• Experience with Boomi, MuleSoft, or similar middleware / iPaaS platforms  
• Experience integrating OMS with CommerceTools  
• Experience with Mirakl or marketplace-related integrations  
• Experience in marketplace, drop-shipping, omnichannel, or multi-seller order flows  
• Experience in retail or enterprise e-commerce projects  
• Previous collaboration with vendor professional services teams  

• Bachelor’s or Master’s degree in Computer Science or related field.   

   

💼What We Offer:   

• Official military deferment (reservation)
• A competitive salary that appreciates your skills and experience   
• Cozy atmosphere and modern approaches. We have neither bureaucracy nor strict management nor “working under pressure” conditions   
• Opportunity to implement your ideas, tools, and approaches. We are open to changes and suggestions aimed at improvement   
• Work on a strategic, large-scale international project with high visibility.   
• Remote-friendly culture with strong team collaboration.   

CrunchCode — міжнародна сервісна ІТ-компанія з досвідом близько 7 років у розробці вебсервісів і вебзастосунків. Ми працюємо у форматах staff augmentation (outstaff) та outsourcing і підключаємо спеціалістів до проєктів клієнтів у довгостроковій моделі співпраці.

Ми працюємо переважно з проєктами в доменах логістики (включно з last mile),e-commerce, fintech та банкінгу, а також enterprise-рішеннями.
Для нас важливо, щоб проєкт був “чистим” і зрозумілим з точки зору етики та цінності для користувачів.

Ми принципово не беремо проєкти, пов’язані з:
● gambling / гемблінгом,
● adult-контентом та порнографією,
● шахрайством або будь-якою розробкою, що спрямована на обман чи маніпуляції.

What We Offer:
● Fully remote work
● Long-term, stable project
● High level of autonomy and trust
● Minimal bureaucracy
● Direct impact on business-critical logistics systems
● Long-term engagement, not a short-term contract.

Project Overview
Product at the intersection of AI technologies and analytics. Diverse tasks spanning AI module development, BI tooling, integration architecture, and data workflows. The client looks for proactive engineers ready to take initiative and grow within the team.

Tech Stack
Ruby on Rails, React, AI dev tools (Cursor, Claude, Copilot), BI/Analytics tooling

Requirements (Must-have):
- Solid production experience with Ruby (on Rails)
- Solid production experience with React (hooks from scratch, comfortable without IDE)
- Proactive, self-driven approach
- AI-native workflow: daily use of Cursor, Claude, Copilot or similar tools
- English B2+ for direct client communication
- Full-time, long-term availability from EU or Ukraine

Responsibilities:
- Develop and maintain full-stack features across Ruby backend and React frontend
- Contribute to AI modules, BI tools, and integration systems
- Work with data pipelines and analytical components
- Collaborate closely with the Lead and cross-functional team
- Communicate directly with the client in English

Nice to Have:
- Experience with BI or analytics tools
- Familiarity with AI/LLM-integrated systems
- Experience in async remote teams

Hiring Process:
- Intro call
- Technical discussion
- Offer
Start: ASAP
Duration: Long-term

A potential invitation to potential minds!

4K-Soft is People. People are most important to us. People are at the heart of every connection we build. Come and join 4K-Soft, where human minds come together to pave the way for the future. We offer a variety of full-time jobs, training programs and internships. Only imagine, how you can help our company and start your career with 4K-Soft!

We are looking for a Middle FullStack Web Developer.

What we expect from you:
English level: B2 or higher
Experience: 3+ years working with Node.js and React

We offer:

Competitive level of remuneration

Convenient work schedule, paid vacation and sick leaves

The opportunity to grow professionally by participating in the implementation of interesting and complex projects, as well as showing personal initiative.

Due to the dynamic growth, we are excited to invite Technical Support Specialists - night shifts with a relevant background to apply for the role in our Integration Department.

Technical Support Specialists at Playson is responsible for a full customer support service of our current partner's integrations.

To succeed in the advertised role, you have:

• Ready to work night shifts
• Hands-on software development experience with Java, C#, Node.js, or TypeScript
• Familiarity with monitoring tools (e.g., Elastic, Dynatrace, Grafana)
• A proactive, client-focused attitude and strong work ethic
• Strong problem-solving and troubleshooting skills
• Effective communication skills, both written and verbal
• At least Upper-Intermediate English (written and spoken)
• Eagerness to learn quickly and grow technically
• Working knowledge of XML and JSON
• Basic experience with Git and version control workflows
• Understanding of API protocols (e.g., REST)

• Awareness of the software development lifecycle (SDLC)

   

Would be beneficial to know:

• Familiarity with the iGaming industry
• Experience with cloud infrastructure (AWS, Azure, or GCP) and Kubernetes
• Experience using Jira and the Atlassian stack
• Basic understanding of QA processes and test environments
• Previous experience in a technical support, DevOps, or site reliability role
• Practical experience with monitoring systems

• Exposure to Agile frameworks (Scrum or Kanban) and basic project management skills

   

The importance of the role is in:

• Understand and analyse issues, and be able to find appropriate solutions
• Integration protocol testing
• Second-level customer support

• Delivering excellent customer service with 5 shifts a week

   

What you get in return:

• Competitive Salary: We offer a competitive salary in EUR, subject to annual performance reviews
• Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
• Flexible Schedule: We offer a flexible work schedule to accommodate your needs
• Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
• Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
• Financial Support for Life Events: We provide financial support during special life events
• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave
• Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary

• Professional Development: Get reimbursement for professional courses for your development

   

The recruitment process looks like this:
1. HR interview (45 min)
2. Technical interview (60 min)
3. Final Interview (60 min)

If the job description rings a bell - take action and apply!

Looking forward to welcoming you to the iGaming world!
Ambitious goals require a quick ability to manoeuvre through changes in the world. Playson is all about that. 🚀

Join us today!