Jobs

RESPONSIBILITIES

• Create accurate and detailed architectural drawings (sales plans) using Revit and/or AutoCAD
• Revise and update drawings based on feedback and design changes
• Convert architectural plans into clear, high-quality sales documentation following company standards
• Ensure all drawings adhere to established specifications, guidelines, and naming conventions
• Organize and maintain digital drawing files for easy access and version control
• Collaborate with internal teams across different time zones to align on project goals and updates
• Deliver high-quality work within set deadlines, demonstrating reliability and consistency
• Independently manage workload while maintaining attention to detail and precision in all outputs

REQUIREMENTS

• Minimum 2 years of hands-on experience in architectural drafting using Revit and/or AutoCAD
• Advanced proficiency in Revit and/or AutoCAD for creating detailed architectural drawings
• Strong understanding of architectural drawing standards and technical documentation
• Ability to interpret and convert architectural designs into high-quality sales plans
• Experience implementing revisions and maintaining drawing accuracy throughout iterations
• Solid organizational skills with experience managing digital files and adhering to naming conventions
• Comfortable working with remote collaboration tools and cloud-based file sharing systems
• Reliable internet connection and a well-equipped home office setup
• Proficient in written and verbal English for clear communication across global teams

Preferred Qualifications

• Degree or diploma in Architecture, Civil Engineering, Architectural Technology, or a related field
• Familiarity with Building Information Modeling (BIM) concepts
• Experience working on international or cross-border projects
• Knowledge of additional drafting or visualization tools is a plus

CLIENT REQUIREMENTS

• Strong Communication Skills: Ability to communicate clearly and effectively with team members across different time zones.
• Self-Motivated & Independent: Comfortable working remotely with minimal supervision while maintaining high productivity.
• Detail-Oriented: A strong focus on accuracy and quality in all aspects of drawing and documentation.
• Time Management: Proven ability to meet deadlines, prioritize tasks, and manage workload efficiently.
• Team Collaboration: Willingness to contribute to a collaborative, supportive team culture despite working remotely.
• Adaptability: Open to feedback and capable of implementing revisions quickly and accurately.
• Professionalism: Consistent, reliable, and committed to delivering work that meets company standards.

About the position:

We are looking for a Database Developer to join our team and contribute to the development and support of a large-scale enterprise application. In this role, you will work on a mission-critical system, ensuring stability while also driving the implementation of new features and performance improvements. You will collaborate closely with cross-functional teams, participate in architectural discussions, and apply best practices throughout the full software development life cycle.

Key Responsibilities:

• Design stable, reliable and effective database structure.
• Optimize and maintain legacy systems.
• Modify database structure according to user requests and perform tests.
• Solve performance issues.
• Liaise with developers to improve systems and establish best practices.
• Gather user requirements and develop new features.
• Provide support to users of our systems.
• Ensure all business system meet company to performance requirements.

Requirements:

• Deep understanding of database design process (tables, indexes).
• Knowledge of query perfomance tuning mechanisms.
• Ability to work with query and database metrics.
• Experience in writing complex stored procedures.
• Knowledge of ETL processes.
• Experience of 3 years working with IBM DB2 or Oracle, or MS SQL (complex databases).

We Offer:

• Competitive salary package and performance-based motivation system.
• Opportunity to work in a financially strong, fast-growing multinational company.
• Constant interaction with global teams of professionals.
• Access to continuous professional development: training, certification programs, events, and team buildings.
• Gifts and bonuses for significant life events, corporate awards, and long-service recognition.

📍 Location: EU-based
💼 Cooperation type: Full-time
🧭 Work format: Remote

Stape is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our platform processes over 15 billion requests daily, helping improve tracking accuracy and data privacy for more than 200, 000 clients worldwide. We work closely with top partners, including Meta, Tiktok and Snapchat, to provide advanced tracking capabilities. 

We actively participate in industry-specific conferences as sponsors of events like MeasureCamp and Superweek.
 

We’re looking for a Digital Marketing Specialist to grow Stape’s presence among enterprise clients and digital agencies.

You’ll work across campaigns, messaging, and assets to make sure we’re clearly positioned, well represented, and consistently generating high-quality leads.

Requirements:

• 3+ years of experience in digital marketing, ideally in SaaS or B2B
• You’ve worked across multiple areas of marketing
• You have experience with product marketing or sales enablement
• You’re comfortable supporting both strategic projects and hands-on marketing execution
• You’re highly organized, detail-oriented, and able to manage multiple projects and tasks with care
• You’re curious, eager to learn, and motivated to build a strong understanding of the product
• You understand how digital marketing and tracking ecosystems work in practice
• You have experience with Google Tag Manager (GTM) or a strong willingness to learn
• Fluent English (spoken and written)

Key tasks:

• Run and support B2B marketing initiatives (general and industry-specific)
• Plan campaigns: audience research, messaging, and coordination with the performance team
• Create and optimize landing pages
• Create and improve sales materials (pitch decks, one-pagers, use cases)
• Develop marketing content (guides, playbooks, PDFs)
• Support co-marketing initiatives and partner activities
• Manage and improve our presence on review platforms
• Work closely with sales, product, design, and content teams

Nice to have:

• Experience in analytics / tracking / martech space
• Experience working with enterprise or agency audiences
• Experience with server-side tracking
• Experience managing review platforms (G2, Capterra, etc.)

We offer:

• Industry Leader: Make a meaningful contribution to a globally recognized solution that shapes the future of the server-side tracking market
• Flexibility: Enjoy a flexible work schedule with the freedom to choose where you work
• Extended remote workspace setup: Experience the benefits of a fully equipped remote workspace, designed to elevate your productivity and create a comfortable work atmosphere
• Collaborative culture: Engage in a friendly and open team environment that encourages initiative, creativity, and collaboration
• Educational support: Invest in your self-development through a dedicated training and professional growth budget
• Well-Being: Take advantage of 30 days of paid time off (20 standard days + 10 more to cover public holidays), Parental Leave, Anniversary days off, and Study Leave to support your recharge and maintain a balance between work and personal life
• Health support: Feel secure with full coverage for Sick Leave and a dedicated medical insurance budget that prioritizes your health

Excited to join us? Submit your CV and let’s get started!

Why join us
If you’re looking for a place to grow, make an impact, and work with people who care, we’d love to meet you! :)

About the role
As a Data Steward, you’ll own how product information moves from business teams to market — validating, enriching, and syndicating data through inRiver across every channel it touches. It’s a cross-functional role with real breadth: resolving data gaps at the source, maintaining syndication templates, and keeping product data accurate and channel-ready. For someone who takes pride in data quality and wants visibility across the full product data lifecycle, this is for you.

What you will do
● Validate product data across core systems to ensure completeness and accuracy;
● Upload product data into PIM systems and resolve data gaps with stakeholders;
● Support business teams with product data issues across channels;
● Communicate data requirements to stakeholders to ensure data quality aligned with product launch timelines;
● Create, track, and report on product data and launch status;
● Maintain and reconfigure syndication templates in inRiver.

Must haves
● 3+ years of experience in data management;
● Understanding of data lifecycle;
● Experience using multiple tools for data management and stewardship;
● Experience with inRiver or PIM tools (Salsify, Informatica, Akeneo);
● Experience with PIM syndication for retailers or marketplaces;
● Proficiency in Excel;
● Ability to work under tight deadlines;
● Strong communication skills;
● Fluent English level.

Perks and benefits

● Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps

● Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities

● A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands

● Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office — whatever makes you the happiest and most productive.

Meet Our Recruitment Process

Asynchronous stage — An automated, self-paced track that helps us move faster and give you quicker feedback:

● Short online form to confirm basic requirements
● 30–60 minute skills assessment
● 5-minute introduction video

Synchronous stage — Live interviews

● Technical interview with our engineering team (scheduled at your convenience)
● Final interview with your future teammates

If it’s a match—you’ll get an offer!

Senior Security Analyst (SSA) | GSOC | Full-time | Shift-based (24/7 coverage)

We are looking for a Senior Security Analyst (Tier 2) to join a global Security Operations Center (GSOC).

This role is responsible for incident investigation, coordination, and resolution of escalated security events (P2 and above) and acts as a key escalation and decision-making point within the security operations structure.

🔹 Key responsibilities:

• Receive, investigate, and manage all incidents escalated from Tier 1 SMOs
• Analyze video footage, access control logs, and sensor data to define scope and severity
• Coordinate on-site response by directing Site Security Liaisons during active incidents
• Decide on escalation to Tier 3 and provide full situational briefings to Shift Supervisors
• Create clear and structured incident reports for all P1/P2 events
• Perform cross-site correlation analysis to identify patterns across incidents
• Communicate with site management for medium and high-severity events
• Mentor Tier 1 SMOs and provide real-time support during complex incidents
• Contribute to post-incident SOP improvements and process optimization

🔹 Requirements:

• 3–6 years of experience in physical security operations, corporate security, SOC/GSOC, or similar environment
• Proven experience investigating and managing security incidents in multi-site or enterprise setups
• Strong analytical skills with the ability to quickly synthesize information under pressure
• Excellent written and spoken English, with experience producing structured incident reports
• Experience with CCTV systems, access control platforms, and ITSM tools

🔹 Nice to have:

• Experience with Verkada Command platform
• Familiarity with threat assessment methodologies or formal incident management frameworks
• Security certifications (CPP, PSP, or equivalent)
• Experience in global, multi-time-zone operations centers

Elbax is a fast-growing IT company building digital products without borders. Day after day, our team of experts works tirelessly to ensure our web and mobile applications not only meet but exceed user expectations.

The Role & Our Philosophy

We are looking for an SEO Specialist with an Entrepreneurial Mindset. We need a Middle+/Senior expert who is ready to be "hands-on" at every stage: from deep competitor analysis and coding tasks to site deployment and AI pipeline configuration. You are the owner of the result, evaluating SEO success not just by rankings, but by business growth and bottom-line impact.

Key Responsibilities:

• End-to-End SEO Management: Take full responsibility for project promotion in Tier-1 markets.
• Technical Execution: Independently deploy WordPress sites, handle basic coding tasks, and perform comprehensive technical audits.
• Research & Strategy: Conduct deep competitor analysis, identify growth opportunities, and rigorously test SEO hypotheses.
• Content & AI: Develop content strategies, including hands-on generation and refinement of copy using OpenAI/Claude, and maintain strict quality control of search results.
• Link Building: Design link-building strategies, source high-quality donors, and manage link equity distribution.
• Analytics: Monitor performance via GA4 and Google Search Console with a sharp focus on ROI and conversion rates.

Our Expectations:

• Experience: 2+ years in the iGaming niche (mandatory) with a portfolio of verified successful cases from the past year. We are also open to candidates from other high-competition niches (Crypto, Essay, etc.).
• Entrepreneurial Spirit: The ability to make independent decisions, justify strategies, and take full accountability for outcomes.
• Tech Stack: Proficiency in Ahrefs, Semrush, Screaming Frog, and WordPress.
• AI-Native: Proven experience using OpenAI, Claude, and other AI tools to automate SEO workflows.
• Hands-on Approach: A willingness to dive deep into the details (code, copy, settings) rather than just delegating tasks.

What We Offer:

• Professional Freedom: Minimal bureaucracy—if an idea is sound, we implement it immediately.
• Resource Base: Access to all necessary premium services and tools.
• Performance-Driven: A transparent bonus system tied directly to your achievements.
   

Ready to build the future of SEO with Elbax?

If you combine technical expertise with entrepreneurial drive and are ready to deliver results for Tier-1 projects, we want to see your CV.

We will promptly review your experience and reach out to discuss the details. Join the Elbax expert team!

We are looking for a creative and proactive Sales manager  who can craft visual solutions that not only look great but also drive real business results.

Requirements:

- Strong network of operator contacts (EU, LATAM, or other target regions);
- Ability to identify and close new business opportunities;
- Experience managing the full sales cycle (prospecting → demo → negotiation → contract → launch);
- Skilled in building long-term partnerships;
- Strong negotiation and objection-handling skills;
- Experience working with CRM systems;
- Excellent communication and presentation skills;
- Structured and organized approach to work;
- High ownership mentality and proactivity;
- Ability to work under pressure and meet targets;
- Fluent in English (additional languages are a plus).

Responsibilities:
- Develop and maintain relationships with key clients in the iGaming sector;
- Identify new business opportunities and drive revenue growth;
- Manage the full sales cycle: prospecting, pitching, negotiating, and closing deals;
- Maintain accurate records of sales activity in CRMs;
- Collaborate with internal teams to ensure client satisfaction;
- Prepare reports and updates for management.

Work conditions:

• Medical insurance;
• Regular salary reviews and timely payments;
• Provision of necessary equipment for work as needed.

Professional development:

• Corporate English classes;
• Mentoring from experienced Team Leads;
• 50% reimbursement for courses/certifications/webinars, etc.;
• Development towards leadership positions within the company.

Work-life balance:

• Ability to work fully remotely;
• 20 days of vacation;
• Days off on public holidays;
• Paid sick leave;
• Informal online/offline events.

About the Role
We are looking for a self-driven IT Project Manager with strong technical expertise, an analytical mindset, and the ability to manage multiple small to medium-sized projects in a fast-paced, startup environment. This role is for someone who thrives on challenges, embraces rapid change, and takes full ownership of project delivery from inception to completion.
The ideal candidate is a proactive problem-solver, adept at managing priorities, and comfortable working in a high-pressure, high-growth environment where speed and adaptability are key.

Key Responsibilities:
Project Management and Delivery

• Own the full project lifecycle, from ideation to deployment and post-implementation review.
• Develop detailed project plans, ensuring alignment with business objectives and stakeholder expectations.
• Manage scope, timelines and resources to deliver projects on time.

• Drive projects forward with a sense of urgency, ensuring no delays in execution.

  
  Technical Expertise

• Collaborate with technical teams to evaluate solutions, troubleshoot issues, and resolve roadblocks.
• Leverage strong technical knowledge to make informed decisions and challenge assumptions.

• Ensure the delivery of scalable, efficient, and secure solutions that meet technical and business requirements.

   

• High-Paced Collaboration
• Act as a key liaison between cross-functional teams, ensuring alignment across departments.
• Communicate effectively with stakeholders, providing clear updates and managing expectations in a fast-moving environment.

• Foster a collaborative, startup mindset where adaptability and innovation are encouraged.

   

• Risk Management and Problem-Solving
• Anticipate and address potential risks and obstacles with speed and efficiency.
• Quickly analyze and resolve issues to keep projects on track.

• Leverage data and analytics to make real-time decisions and optimize outcomes.

   

• Continuous Improvement
• Identify inefficiencies and propose innovative solutions to streamline project delivery.
• Champion a culture of rapid iteration and continuous improvement.
• Conduct post-project evaluations to identify learnings and refine future processes.
   
• Qualifications and Skills Required:
• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• 3+ years of experience managing IT projects in high-growth or startup environments.
• Strong technical knowledge in areas such as software development, IT infrastructure, or cloud solutions.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Excellent analytical skills, with the ability to break down complex problems and implement effective solutions.
• Expertise in Agile, Scrum, or hybrid methodologies.
• Proficiency in project management tools (e.g., Jira, Confluence, or Trello).
• Exceptional communication skills, with the ability to manage cross-functional teams and stakeholder relationships.

🦖 Bliscore is a Ukrainian IT company specializing in delivering software solutions for international partners. We collaborate with product companies across Europe and the US, focusing on building high-quality engineering solutions in the B2B domain.
 

🦖 The project is a scalable SaaS platform designed to automate key business processes for the client.
It is активно used by thousands of users and continues to evolve with a strong focus on performance, user experience, and modular architecture.

🦖 We are looking for a Middle Full-Stack Developer with solid experience in both backend and frontend development.

This is a full-stack role, where equal confidence in .NET and React is essential. You will be involved in developing features end-to-end and contributing to architectural decisions.

This is a long-term project, so we are specifically looking for someone who is motivated to grow with the team and invest in long-term collaboration.

Key Requirements

• Strong experience with .NET / C#
• Solid hands-on experience with React.js and TypeScript
• Good knowledge of relational databases (MS SQL or PostgreSQL)
• Experience with Azure
• Familiarity with Docker
• Understanding of microservices architecture
• Practical understanding of CI/CD processes and Git workflows
• English level: B1–B2 
  
   

What We Offer

• Participation in a long-term project with transparent processes and real impact on the product
• Opportunity to work with a modern tech stack and contribute to technical decisions
• Flexible working schedule: remote or office in Lviv
• Transparent compensation and accounting support
• Social package: paid vacation, sick leave, internal learning programs, certification support, and provided equipment
• Anniversary gifts 
• Financial support for newborns
• Lunch provided at the office

• Baby bonus (financial support upon childbirth)

   

Whidegroup is seeking for the extremely result-oriented person in Zaporizhzhia to support our growth and provide clients with best experience when delivering our services.

Whidegroup is Ukrainian digital agency dealing with web development, project management, e-commerce business consulting etc. Located in Zaporizhzhia, we are a close-knit team, known for unrivaled services for reputable & demanding clients.

Requirements:

- Strong logic;
- English proficiency — intermediate, or higher (written, verbal would be a plus);
- German proficiency (would be a plus).
- Understanding of Software Development Life Cycle (SDLC);
- Excellent networking and communication skills;
- Result-orientation & high level of self-organization;
- Confidence, self-motivation, flexibility;
- Ability to plan your own work and work independently;
- Requirement intake and analysis skills.

Tasks:

- Communication with the clients, receiving feedback and tasks from them;
- Taking responsibility for the result rather than process;
- Understanding clients business and helping to transform business tasks into technical requirements;
- Weekly and Daily reports on the work performed;

We offer:

- Compensation and terms depend on experience;
- Interesting job with challenging tasks stimulating permanent professional growth;
- Paid vacation & national holidays;
- Comfortable workplace with modern equipment;
- Spacious office in the central avenue;
- Unlimited Italian coffee & genuine Chinese tea;
- Warm atmosphere & best colleagues to play X-box together or to have a great time at the corporate events.

The Senior Account Manager will lead the account management team to ensure exceptional service delivery, client satisfaction, and revenue growth for the PaySaxas’ B2B clients. This role is responsible for setting strategic account management goals, fostering strong client relationships, and driving opportunities for upselling and cross-selling while maintaining high retention rates.

Key Responsibilities:

Strategic Leadership:

• Develop and execute strategies for managing and expanding relationships with key B2B clients.
• Define account management processes, best practices, and KPIs to measure success.
• Align the account management strategy with broader business goals, collaborating with Sales, Marketing, and Product teams.

Client Onboarding and Training:

• Oversee the onboarding process for new clients, ensuring a seamless transition and successful implementation of PaySaxas solutions.
• Provide product training and ongoing support to help clients maximize the value of the PaySaxas' offerings.

Team Leadership and Development:

• Build, mentor, and lead a high-performing team of account managers (at the moment no team yet).
• Set clear goals and performance metrics, providing regular coaching and feedback.
• Drive professional development within the team to enhance client engagement capabilities.

Client Relationship Management:

• Serve as an escalation point for key clients, ensuring high levels of satisfaction and timely resolution of issues.
• Partner with the sales and product teams to ensure client needs are met and exceeded.
• Build and maintain executive-level relationships with strategic clients.

Problem Solving and Escalations:

• Act as the first point of contact for client concerns, resolving issues in a timely and effective manner.
• Escalate complex issues to relevant teams and follow through to resolution.

Revenue Growth:

• Identify and drive upselling and cross-selling opportunities across the client base.
• Collaborate with the sales team to support contract renewals and expansion deals.
• Develop strategies to increase client adoption of products and services.

Operational Excellence:

• Maintain accurate records of client interactions, progress, and outcomes in the CRM system.
• Prepare and deliver regular account performance reports and business reviews.
• Optimize internal processes to improve efficiency and effectiveness of account management operations.
• Utilize data and analytics to measure performance and identify areas for improvement.

Reporting and Analytics:

• Monitor client health metrics and develop proactive strategies to mitigate churn risks.
• Deliver regular reports to senior leadership on client performance, satisfaction, and revenue growth.

• Analyze market trends and client feedback to inform business strategy.

   

Required Skills and Qualifications:

• 5+ years of experience in account management or client success roles, with at least 3 years in a leadership capacity, preferably in fintech, SaaS, or technology industries.
• Proven ability to manage and grow strategic B2B client relationships.
• Strong people management skills, including coaching and team development.
• Experience with CRM tools (e.g., Salesforce, HubSpot) and data-driven decision-making.
• Excellent negotiation, communication, and problem-solving skills.
• Ability to manage multiple stakeholders and priorities in a fast-paced environment.

• Fluent in English and Ukrainian/Russian (Additional languages will be considered as an advantage).

   

Good to have:

• Experience working with financial services or fintech clients.
• Understanding of regulatory frameworks in fintech or SaaS environments.
• Knowledge of client engagement and growth strategies in subscription-based business models.

We offer:

• Competitive compensation fixed in Euro;
• Performance-based bonuses;
• Full Remote work environment;
• Flexible working schedule;
• 20 business days of paid vacation;
• 100% salary during illness;
• Paid day-off on your Birthday and other family events;

• A collaborative and innovative team culture.

   

Recruitment process:

1. HR interview
2. Final interview
3. Job offer

We appreciate your and our time and try to make the process as convenient as possible for all parties.

PPC Specialist (B2B SaaS)
Pitch Avatar
 $1600–2000
 Remote (Europe / Ukraine)
 Full-time
 B2B contract (Austrian company)
About the product
Pitch Avatar is an AI startup that transforms training, presentations, and sales.
We build smart avatars that run demos, train teams, and answer customer questions — automating what used to take hours.
https://pitchavatar.com/
Responsibilities
Launch and optimize campaigns in Google Ads, Meta Ads, LinkedIn
Work with US / EU markets
Analyze performance and build reports
Connect ad data with CRM (leads → conversions)
Test hypotheses and scale channels
Work with SaaS funnel (trial → activation → conversion)
Requirements (must-have)
2+ years of hands-on PPC experience (3+ preferred), ideally in B2B SaaS or IT products
Strong experience with Google Ads, Meta Ads, LinkedIn Campaign Manager
Experience targeting US and/or EU markets
Analytical mindset: reporting, anomaly detection, linking ads to CRM outcomes
English B1+ (ad copy, communication, analytics)
Autonomous and proactive
Nice to have
GA4 (custom channel groups, UTM taxonomy, cross-domain tracking)
HubSpot CRM (understanding attribution → lead sources)
G2 / Capterra or review platform ads
Google Ads certification
Understanding SaaS funnels (not just lead gen)
Bing Ads or other secondary platforms

We offer
Fully remote work - work from anywhere in Europe or Ukraine
Flexible schedule with a focus on results, not micromanagement
B2B contract with an Austrian company (stable international setup)
Competitive compensation based on your experience and impact
Direct influence on product growth — your work will shape real business results
Opportunity to work with international markets (US & EU)
A fast-growing AI product with strong potential
Supportive and proactive team that values ​​ownership and initiative
 Product company, international markets, real impact on growth — not just campaign execution. (

Job Posting: Team Lead (Remote)

 Department: Home Services
 Location: Remote
 Employment Type: Full-Time
 Working Hours: 8:00 AM – 5:00 PM (LA Time), Monday to Friday

Summary

We are seeking a detail-oriented, results-driven Team Lead to oversee daily operations of our Home services accounts. This is a hands-on leadership role focused on execution, operational performance, and team coordination. You will be responsible for driving measurable results that directly impact revenue, profitability, and client satisfaction by ensuring smooth workflows, supporting the sales and service teams, and mentoring your team toward success. This position emphasizes operational oversight, coaching, and performance outcomes.

Key Responsibilities
 

Team Leadership & Oversight

• Lead, coach, and support team members in achieving individual and team KPIs.
• Monitor daily performance metrics (Revenue, Profitability %, Closing Ratios, ADL) and provide corrective action when needed.
• Ensure adherence to processes, service levels, and client expectations.
   

Operational Execution

• Manage lead allocation and workload distribution for maximum efficiency.
• Track real-time progress on closing ratios, profitability, and revenue goals.
• Identify operational bottlenecks and implement quick solutions.
   

Sales & Service Support

• Collaborate closely with Sales Development Representatives (SDRs) and service technicians to ensure seamless client interactions.
• Handle client/contractor escalations swiftly and professionally.
• Reinforce best practices in sales conversion and service excellence.
   

Performance Monitoring & Reporting

• Deliver regular performance updates and insights to the team and AR BUM.
• Conduct one-on-one check-ins and support team members in hitting goals.
• Drive accountability by maintaining KPI visibility across the team.
• Reduce Canceled & Lost leads month-over-month (MOM).

Contractor & Client Coordination

• Build strong relationships with contractors to ensure service availability, dependability, and revenue growth.
• Ensure positive client experiences by resolving issues quickly and maintaining service quality.

Continuous Improvement

• Contribute to technician hiring and onboarding efforts.
• Share real-time operational feedback with management to enhance tools and workflows.
• Promote training and knowledge sharing across the team.

Requirements

• 3+ years in supervisory or team lead roles (sales operations, call centers, or field services preferred).
• Strong track record in managing KPI-driven teams in fast-paced environments.
• Excellent organizational and problem-solving skills with execution focus.
• Proficiency with CRM systems, KPI dashboards, and reporting tools.
• Strong communication skills for engaging with team members, contractors, and clients.

Core Competencies

• Hands-On Leader: Actively engages in daily team operations.
• KPI-Focused: Monitors and improves performance with data-driven decisions.
• Problem Solver: Resolves escalations and operational challenges effectively.
• Collaborative: Works across teams to align sales and service.
• Resilient & Driven: Thrives under pressure while driving performance.

Why Join Us?
This is an exciting opportunity to step into a high-impact leadership role where your operational expertise will directly influence business growth and client satisfaction. You’ll work in a supportive, high-performance culture, with room to grow alongside the AR Business Unit.

We are looking for an Email Compliance Manager to own all communication, ticket management, and compliance coordination with ESPs across a large client portfolio.

You will be responsible for writing, submitting, and managing all interactions with ESP support, compliance, abuse, and deliverability teams. You will act as the strategic communication layer between internal teams and ESPs, ensuring every issue is resolved efficiently and professionally.

You must understand how ESP compliance teams think, how deliverability systems operate, and how to frame communication to achieve optimal outcomes while protecting client accounts.

WHAT WE ARE LOOKING FOR

Must-have

• 3+ years in ESP-side, compliance, deliverability, or direct ESP communications roles
• Strong understanding of ESP compliance systems, abuse handling, and deliverability mechanics
• Exceptional written English (near-native or native level) — writing is your core tool
• Proven ability to manage 30+ clients across different niches simultaneously
• Strong risk identification and problem anticipation skills
• High attention to detail (errors in ESP communication have real consequences)
• Comfortable working flexible hours and across US time zones when required
• Able to operate across all niches without personal or moral restrictions

Nice to have

• Direct experience working inside an ESP (support, compliance, deliverability)
• Familiarity with major ESP internal processes and decision-making systems
• Experience coordinating cross-functional technical or compliance resolutions
• Background in email marketing or marketing operations

WHAT YOU WILL OWN

ESP & Compliance Ticket Management

• Own all ESP ticket submissions and lifecycle management across 30+ clients
• Track, prioritize, and manage all active tickets from open to resolution
• Ensure nothing is lost, delayed, or left without follow-up
• Maintain structured logs of all communications, statuses, and outcomes
• Prioritize tickets based on urgency, compliance risk, and business impact

ESP Communications & Written Strategy

• Write and send all communications to ESP support, compliance, and deliverability teams
• Handle responses to abuse complaints, compliance flags, warnings, and suspensions
• Adapt tone, framing, and strategy based on ESP, issue type, and client context
• Know when to escalate, push back, or concede to protect client accounts
• Ensure all communication is precise, professional, and strategically optimized

Risk & Compliance Management

• Identify deliverability and compliance risks before they escalate
• Understand downstream consequences of every ESP interaction
• Propose mitigation strategies to the Head of Project for high-risk situations
• Stay updated on ESP policy changes, compliance rules, and deliverability trends
• Anticipate issues before they become account-threatening problems

Internal Coordination

• Work closely with email marketers, project managers, and production teams
• Translate ESP requirements into clear internal action items
• Ensure required changes are implemented before responding back to ESPs
• Maintain clear stakeholder communication on all ticket statuses and outcomes
• Follow through until every issue is fully resolved

WHO FITS THIS ROLE

The ideal candidate has worked on the ESP side and understands exactly how compliance and support teams evaluate risk, requests, and sender behavior.

They are a strategic writer who understands that every word sent to an ESP affects outcomes. They can manage a large portfolio of clients without losing track of detail, risk, or urgency.

They are fast, precise, and highly detail-oriented. They think several steps ahead, identifying risks before they become incidents.

They are comfortable working across all niches and understand that this is a behind-the-scenes operational role, not a client-facing or visibility-driven position.

WHO WE ARE

We are a fast-growing operation managing email marketing and deliverability across 30+ clients in multiple niches. We handle all ESP communications and compliance processes on behalf of our clients entirely behind the scenes. The role acts as the final point of contact with email service providers (ESPs), where precision, strategy, and speed directly impact client deliverability and account safety.

This is a high-volume, high-stakes environment. A missed ticket or poorly framed response can result in account restrictions or permanent suspension.

You will report directly to the Head of Project and work closely with internal teams to ensure all ESP issues are resolved end-to-end.

Flexible availability is required. ESP compliance issues do not follow business hours.

🎯 Full-Stack Developer (NestJS/Next.js)

We're a small but passionate product company focusing on delivering top-tier user experiences. Our flagship product is a CS2 Case Opening website. We move fast, think deeply about our users, and care obsessively about their interactions. If you're someone who thrives in a tight-knit, ownership-driven environment, you’ll feel right at home.

We are looking for a Full-Stack developer for a brand-new project.
You will work across front-end and back-end domains (50/50). On the front end, you’ll utilize Next.js to build responsive UIs and integrate real-time functionality using WebSockets. On the back end, you’ll leverage NestJS, MySQL, Redis, and RabbitMQ to build robust, optimized, and scalable applications.

🚀 Technical Stack:

• Front End: Next.js 15 (React), TypeScript, HTML5, CSS3
• Back End: NestJS (Node.js/TypeScript), RabbitMQ, Redis, MySQL
• Real-Time: WebSockets

• Version Control: Git

   

👥 As a Member of Our Team, You Will:

• Collaborate with product owners to define, design, and deploy new features end-to-end.
• Troubleshoot, test, and maintain software to ensure optimal performance and functionality.
• Contribute to all phases of the development lifecycle, from initial planning to final deployment.

• Follow industry best practices

   

💡Core Skills Required:

1. Core: Strong knowledge of JS (3 years+)
2. Frontend: HTML5, CSS3. Experience with React is a must.
3. Backend: Proficient with NestJS and TypeScript. Knowledge of DDD and CQRS is a plus.
4. Databases: Strong knowledge of SQL is a must.
5. Message Brokers: Knowledge of RabbitMQ is a plus.
6. Version Control: Proficient with version control tools like Git.
7. API Integration: Ability to work with REST and GraphQL requests.
8. Real-Time Communication: Experience with WebSockets.

9. Language: Intermediate level of English.

    

🧠 Soft Skills:

• Communication: Excellent ability to articulate ideas and solutions to team members and stakeholders.
• Problem-Solving: Strong analytical and troubleshooting abilities.
• Adaptability: Comfortable switching between front-end and back-end tasks, and learning new tools as needed.
• Teamwork: A collaborative mindset, open to feedback and knowledge sharing.

• Self-motivation: Proactive approach to tackling tasks with minimal supervision.

   

🎁 What We Offer:

• Fully remote work.
• Competitive salary.
• Flat company structure: no bureaucracy.
• Opportunities for professional growth.
• Work-life balance with flexible working hours.
• Access to various learning resources and development programs
• 20 days of vacation time
• 5 illness days