Jobs

About the job

We’re looking for an experienced Project Manager in CX Operations Team to own the operational side of custom kitchen projects - from production through delivery, installation, and closeout. This role is ideal for someone who enjoys responsibility, clear communication, and turning complex processes into predictable outcomes.

You’ll be responsible for the customer experience after the sale, overseeing each project acting as the main point of coordination between clients and manufacturer, designers, logistics partners, and installers to ensure smooth delivery, clear communication, and effective issue resolution.

What is CORNER Renovation?

CORNER is a kitchen brand dedicated to designing and manufacturing high-quality custom kitchens for homeowners worldwide. As a technology-driven company, we develop our own tools to make renovation seamless. With a distributed team in Ukraine and Argentina, and a growing presence across Latin America, we’re expanding quickly and looking for new talent to join us.

What you’ll own

• Serve as the primary customer success point of contact throughout production, delivery, installation, and closeout
• Maintain strong customer relationships throughout the entire renovation project, ensuring a smooth and positive customer experience throughout the customer journey.
• Coordinate with manufacturer to track project status and ensure on-time production
• Move projects from design approval into production, supporting timelines, samples, and technical coordination
• Oversee and resolve technical questions between design and production teams
• Manage budgeting, invoicing, and payment schedules, ensuring invoice accuracy and resolving discrepancies
• Build and maintain strong working relationships with manufacturer, suppliers, installers, and logistics partners, serving as the main operational point of contact
• Coordinate shipping, delivery schedules, unloading, and installation
• Own project timelines, coordination, and issue resolution across all stakeholders
• Manage punch lists, replacements, and project closeout documentation

What we’re looking for

• 4+ years of experience in an operations-driven role with full project ownership, gained in logistics companies, furniture manufacturing, or design/architectural studios
• Strong customer communication and customer success experience, including managing expectations, difficult conversations, and issue resolution
• Proven ability to manage timelines, coordination, and multiple stakeholders simultaneously
• Strong written and verbal communication skills in English
• High attention to detail and ability to work autonomously, prioritizing what matters most
• Resilience, persistence, and calm decision-making in fast-paced environments

What We Offer

• A role with real ownership and direct impact on project success
• Opportunities to collaborate with international suppliers and clients.
• 20 paid vacation days + paid sick leave
• Flexible, supportive team culture
• Growth opportunities within a fast-growing international company
• 50% coverage of professional courses and learning programs

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Role

We’re looking for a Researcher / Analyst who combines hands-on sourcing with strong market analytics.

This role is mostly about understanding the talent market and turning data into insights, with part of the work focused on supporting sourcing activities.

What you are involved in:

Analytics (main focus):

• Conduct talent market research (locations, availability, salary benchmarks, competitor companies)
• Build salary insights and support pre-sales with data
• Create talent maps and market overviews for new roles/clients
• Turn data into clear insights and recommendations for Recruitment & Sales

Research / Sourcing (supporting part):

• Build candidate pipelines for selected roles
• Support sourcing strategy for complex/niche positions
• Work with LinkedIn Recruiter/Linked in license, Boolean search, and other tools

What background do you have:

• 1.5+ years in research / sourcing / talent analytics
• Experience with market analysis, salary benchmarks, or pre-sales support
• Good understanding of tech roles and stacks
• Hands-on experience with LinkedIn Recruiter/Business/Lite + Boolean search
• Ability to structure data and explain insights clearly
• Proactive and business-oriented mindset
• English intermediate

Why Join Us?

✨Flexibility to fit your lifestyle: We’re a fully remote-first company, giving you the freedom to work from anywhere in the world, whether you prefer the comfort of your home, digital nomad lifestyle, or co-working space of your choice.

🚀Unique growth journey: From soft-skills courses, certifications, and English classes to performance and annual compensation reviews, we’re committed to helping you grow.

🧘‍♀️Holistic well-being: Enjoy healthcare coverage, 20 vacation days, short Fridays, an additional Birthday day off, home office or coworking budgets, and well-being programs to balance work and life.

🎉Community where you matter: From monthly Happy Hours and personal milestone celebrations to annual offsites, we foster connections and cheer each other on every step of the way.

🤝Shared purpose in action: We build Adaptiq together, stay aligned through All Hands meetings, and contribute to Ukraine’s victory through regular CSR initiatives.

Industry: Telecommunications | Market: USA
Location: Remote | Hours: 9:00 AM – 5:00 PM (New York Time, EST/EDT)

About Us

Koscom Cable Inc is a growing telecommunications company operating in the US market. We are building a strong, results-driven recruitment team and are looking for an experienced Team Lead to manage and develop our recruiting function across 2 key directions, overseeing a team of 5–7 recruiters.

What You'll Do

Team Management & Communication

• Host daily team calls to align priorities, address blockers, and drive performance
• Support recruiters with guidance, problem-solving, and day-to-day communication
• Assign tasks and manage workflow in Zoho; distribute and monitor leads in Bitrix

Resource & Project Management

• Source, evaluate, and onboard new recruitment resources; continuously improve existing tools
• Set up new resource pages, assign them to recruiters, and monitor effective usage
• Collaborate with stakeholders on new projects – launch, manage, and deliver results end-to-end

Metrics & Reporting

• Track and control KPIs, posting plans, job offer signing rates, and lead processing time
• Review daily reports; prepare weekly and monthly performance summaries
• Monitor team activity and ensure process compliance

What We're Looking For

• Proven experience in recruitment team leadership (1+ years preferred)
• Hands-on experience with CRM/ATS tools (Bitrix, Zoho or similar)
• Strong organizational skills and ability to manage multiple priorities simultaneously
• Clear communicator with a proactive, solution-oriented mindset
• Experience working with the US market is a strong plus
• English proficiency: B2+ (Upper-Intermediate or higher)
• Experience in the telecommunications industry is a plus

What We Offer

• 🇺🇸 US Market exposure — work with one of the most dynamic job markets in the world
• 📊 KPI-based bonuses — your results are recognized and rewarded
• 🎂 Birthday & holiday bonuses — we celebrate our people
• 🌴 Paid vacation — proper time off to recharge
• 🌍 International team — collaborate with talented people across different backgrounds

Ready to lead, grow, and make an impact? Apply now and become part of the Koscom Cable family.

Media Buyer (Facebook & Google Ads) – Marketly Digital

Join Marketly Digital as a Media Buyer and lead high-performing PPC campaigns across Facebook and Google. You’ll own strategy, execution, and optimization across the full funnel—from acquisition and lead generation to CRO and retention.

Responsibilities:

• Plan, launch, and optimize campaigns (Search, PMax, LSA, Call Ads, Lead Forms)
• Manage budgets, targeting, creatives, and funnel strategy
• Analyze and improve key metrics: CPL, CPC, CTR, CVR, ROAS
• Conduct split testing and performance audits with actionable insights
• Collaborate on ad creative, copy, and nurture sequences
• Support lead nurturing and call funnel optimization

Success Metrics:

• CPL <$60, CPC ↓15%, CTR ↑0.5%, CVR ↑3%
• 20%+ scheduling rate, 50%+ show rate
• 4:1+ ROAS across accounts

Requirements:

• Proven experience with Facebook & Google Ads
• Strong analytical, tracking, and reporting skills
• Experience with CRO and funnel optimization
• Familiarity with CRMs (e.g., Go High Level)
• Solid understanding of sales copy fundamentals
• Organized, proactive, and results-driven

If you’re data-driven, take ownership, and enjoy optimizing for real business results, we’d like to hear from you.

Part-Time / Hourly, Fully Remote
 

About Us:
At K&K Media, we believe marketing should be simple, effective, and results-driven. For over two years, we’ve partnered with hundreds of companies - from startups to established brands - delivering top-notch performance marketing and creative development services. Our team, a blend of analytical minds and bold creatives, is committed to unlocking the full potential of businesses through impactful campaigns across platforms like Meta, Google, and TikTok.
 

We’re looking for a talented AI Creator to join us on a part-time / project-based basis to create high-impact ads creatives for performance marketing campaigns.
 

🌟 What You’ll Do:

• Create high-converting ad creatives for paid traffic campaigns.
• Develop AI UGC, AI static banners, and video ads for multiple niches.
• Produce creatives mainly for:
  • Meta Ads (Facebook & Instagram)
  • Google Ads
  • (Optional, big plus) TikTok & YouTube Ads
• Generate AI-powered content using modern creative tools.
• Deliver performance-driven creatives.
   

🛠️ What You’ll Need:

• Proven experience creating ad creatives that perform.
• Strong portfolio with relevant examples of static / video / AI creatives.
• Experience across niches such as: e-commerce, apps, D2C brands, services, B2B.
• English level sufficient for professional communication and working with English materials.
• Experience with Tier 1 markets (US / Canada / UK / Australia) will be a strong advantage.
• Ready to work with cross-cultural team - primarily in Ukraine/Europe/Armenia/Georgia (English/Russian/Ukrainian-speaking internal communication)
   

🤖 Preferred AI Tools Experience:

• Higgsfield
• HeyGen
• Runway
• Google Veo 3
• Nano Banana
   

🚀 Why Work With Us:

• Fully remote collaboration.
• Flexible schedule. Project-based / part-time format.
• No time tracking or micromanagement.
• Salary in USD (Payoneer, Binance, Wise)
• Long-term collaboration opportunity.
• We value speed, ownership, and creative thinking.
   

📦 Collaboration Terms:

• Work format: project-based / task-based.
• Consistent flow of tasks for strong performers.
• Payment terms discussed individually based on scope and experience.
   

📩 How to Apply:
Please send:

• Your portfolio (required)
• Relevant examples of static / video / AI creatives
• Examples for English-speaking markets (if available)
• Your pricing / rate card for:
  • Static & Video AI creatives
  • UGC AI creatives
     

⚠️ Important: We will only review applications with relevant portfolio and experience. Applications will be reviewed throughout the month, and shortlisted candidates may be contacted during the selection process. 
 

Selection process may include:

• Initial text screening with recruiter (with clarification of experience details or request for additional portfolio examples)
• Review of portfolio by the team&management
• Test task (paid or unpaid depending on specialist level and portfolio strength)
• Final video interview with management

Please start your proposal with the word “Creative” so we know you’ve read the full job description
 

📩 Apply now and join us at K&K Media!

Position: CMO / Senior Performance Marketer (Meta) for one project with long-term collaboration 

Location: Fully Remote (preferably candidates from Ukraine)

Format: project-based (long-term collaboration)

Working hours: Part-time 10/20 hours per week.
Flexible schedule. Core communication window: 13:00/14:00 – 22:00/00:00 (Kyiv time)

About the role

We are looking for a Fractional CMO / Senior Performance Marketer (Meta-focused) for one high-impact e-commerce project.

This is not a classic media buyer role)
We are looking for a senior-level specialist who can own Meta as the main growth channel, provide strategic performance vision, and work closely with the client as a partner - not just execute tasks.

Meta is the primary traffic and revenue channel on the project.
Google Ads are already handled by our in-house specialist, and you will work as a team, with the ability to influence and align overall performance strategy.
Due to high ad volume, a media-buying assistant is provided
 

Responsibilities

• Lead and own Meta Ads strategy and execution for a single e-commerce project
• Provide end-to-end performance and advertising vision, beyond campaign setup
• Make decisions considering LTV, subscriptions, cash flow, and seasonality
• Understand when operating at or near breakeven is acceptable for long-term growth
• Guide and influence creative strategy: analyze winners, iterate fast, scale what works
• Monitor budgets, performance, ROAS / CPA targets.
• Collaborate with the team and assistant to scale efficiently
   

Requirements

• Strong hands-on experience with Meta Ads (TikTok is a plus)
• Proven e-commerce (Shopify) experience with $150K-300К+ monthly ad budgets
• Experience working with Tier-1 markets
• Senior mindset: ability to act as a Head of Performance / strategic partner
• Data-driven and adaptive approach - decisions based on real performance, not rigid “best practices”
• Experience with Triple Whale, Hyros, GA4 or similar tools.
• English C1+
• High ownership and proactive communication
   

Nice to have

• TikTok Ads / TikTok Shop
• Pinterest Ads experience
   

What we offer

• One long-term project with real impact and autonomy
• Competitive fixed monthly compensation per project
• Part-time, flexible schedule
• Media-buying assistant provided
• Minimal calls (reporting and alignment only)
• Fully remote international team 
• Growth potential toward Head / Team Lead role
   

We’ll share a detailed project brief after the initial screening

Join Us! 

You'll build features, fix bugs, and grow your skills across our Azure-based platform. You'll work alongside senior developers who'll support your development while expecting increasing independence over time.

Required:

• 2–4 years of professional experience with C# / .NET (Core/.NET 6+)
• Working experience with Azure services (Function Apps, App Services, Key Vault, Blob Storage — at least some)
• Solid SQL Server fundamentals (queries, stored procedures, basic EF Core or Dapper usage)
• REST API development experience
• Familiarity with Git, pull requests, and code review workflows
• Willingness to learn new Azure services, patterns, and tools as needed
• Good communication skills and comfort asking questions

Preferred:

• Angular or other modern frontend framework experience
• Azure Logic Apps or Power Automate exposure
• CI/CD pipeline exposure (GitHub Actions, Azure DevOps Pipelines)
• Basic Azure networking understanding (VNets, app settings, managed identity)
• Experience with structured logging and Application Insights
• Exposure to message queues, event-driven patterns, or background processing
• XML processing and serialization in .NET
• Familiarity with legacy .NET Framework projects (WCF, Web API)
• Interest in logistics, transportation, or enterprise domain applications

What You'll Do:

• Build and maintain features across backend services and frontend applications
• Support and maintain Azure Logic and Function App workflows for business process automation
• Write unit and integration tests following established patterns
• Debug issues using logs, Application Insights, and guidance from senior developers
• Participate in code reviews — both giving and receiving feedback
• Contribute to CI/CD pipelines, deployment processes, and documentation
• Grow toward owning features end-to-end as you gain experience with the platform

We are looking for an experienced SEO Specialist to launch and scale a content-driven iGaming project — an expert hub focused on casino games and gaming ecosystems. The primary goal is to drive high-quality traffic and convert it into leads for casino brands.

This is not a classic review-based SEO role. The focus is on building a structured, content-led SEO product, including pages around games, mechanics, formats, long-tail keyword clusters, and expert-level content.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:
- 2–3+ years of SEO experience, including at least 1.5 years in iGaming / betting
- Proven experience with content-driven SEO projects
- Strong understanding of site structure, content optimization, and meta data
- Hands-on experience with On-Page and Off-Page SEO (including grey/white/black hat techniques)
- Advanced use of tools such as Google Search Console, Ahrefs / Semrush, Screaming Frog, and analytics platforms
- Understanding of building SEO strategies beyond traditional review sites, satellites, and cross-brand approaches — focusing on expert content hubs

HOW YOU WILL MAKE AN IMPACT:
- Launch the project from scratch, including defining and executing the SEO strategy
- Collect, expand, and cluster semantic core across games, mechanics, and related user intents
- Design and develop site structure: categories, sections, and landing pages
- Build SEO logic for different page types
- Develop and optimize internal linking structure
- Identify growth opportunities through new keyword clusters and page formats
- Work closely with content:
- Prepare detailed briefs for writers
- Use AI tools where applicable for content generation
- Review, edit, and optimize content for SEO and search intent
- Improve structure and performance of existing pages
- Conduct basic SEO audits and create tasks for developers
- Monitor and control implementation of SEO improvements
- Optimize conversion from traffic to casino brand leads
- Perform competitor analysis and identify best practices
- Build and manage backlink profile using various strategies (white/grey/black hat)
- Implement optimizations to improve visibility in LLM-based search results

WHY YOU’LL LOVE IT HERE:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

DBB Software - is a software engineering IT company from Ukraine with a unique point of difference. We provide an exciting concept involving highly trained and vetted remote software developers to provide businesses with everything they need in the information technology space. Whether it’s end-to-end IT or smaller, focused areas and individual projects, we cover it all, and our approach allows us to offer exceptionally competitive pricing.

During 8 years in the IT market, we successfully released more than 30 projects and have a wide geographic of clients in Europe, USA, and Canada.

Now we are continuing to grow and extend our team so we warmly invite an Automation QA Engineer to our team in Dnipro city!

Core Responsibilities

• Develop, maintain, and expand automated tests for web applications (built with TypeScript) using Playwright.
• Ensure the integrity of our microservices by automating REST API tests using Postman.
• Own the quality gate. Integrate automated tests into GitLab CI and GitHub Actions to ensure every PR is validated before merging.
• Create and maintain comprehensive test documentation, including Test Plans, Test Cases, and Checklists.
• Perform static testing by reviewing business requirements and technical specifications to identify potential gaps or contradictions early in the SDLC. 
• Analyse test results, report defects, and track their resolution.
• Work closely with Developers and DevOps to debug flaky tests and optimise pipeline execution times.
• Ability to work in our Dnipro office required.
   

Technical Requirements

• Experience 2+ years in Quality Assurance with a heavy focus on automation.
• Expert-level knowledge of Playwright (preferred) and/or Cypress. You should understand locators, intercepting network requests, and handling asynchronous execution.
• Strong proficiency in TypeScript.
• Mastery of Postman for manual/automated testing and an understanding of RESTful architecture.
• Pro at Git. Experience configuring pipelines in GitLab CI or GitHub Actions (YAML configuration, artifacts, and job scheduling).
• Knowledge of testing methodologies.
• Strong analytical, debugging, and problem-solving skills.
• Deep understanding of test design techniques.
• Experience with Test Management Systems and browser developer tools (DevTools).
• Technical English proficiency at an intermediate level or higher.
   

Bonus Points

• Knowledge of Docker for containerising test environments.
• Experience with mobile web automation using Appium.
• Familiarity with monitoring tools for metric collection and visualisation (e.g., Grafana, Prometheus)
  
  Working with our team is:
• Flexible schedule;
• Benefit package with paid vacations and sick leaves;
• Salary reviews on regular basis;
• Autonomy in decision-making, no bureaucracy and pressure;
• People-oriented culture and healthy atmosphere in the team;
• Whole support from company management;
• Office in Dnipro with whole BCP support: generators, power stations and Starlink, only office type of work.

Payments Partnerships Manager (PSP / EMI / Acquiring | Merchant Onboarding)

On behalf of our client, an international fintech company specializing in high-risk and complex merchant segments, we are hiring a Payments Partnerships Manager to own both payment provider relationships and merchant onboarding execution.

This is a hands-on, execution-focused role.

We are looking for someone who has worked inside a PSP, EMI, acquirer, or payment institution, and understands how onboarding decisions are actually made,  including underwriting expectations, risk appetite, and approval mechanics.

If you know how to get merchants approved (not just submitted), this role is for you.

What You’ll Own:

• End-to-end merchant onboarding with PSPs, EMIs, acquirers, and banks — from first submission to final approval
• Direct communication with underwriting, risk, and compliance teams on the provider side
• Building and managing PSP / EMI / banking relationships across multiple jurisdictions
• Structuring and optimizing KYB packages, merchant profiles, and onboarding documentation
• Matching merchants with the right providers based on risk appetite, vertical, and geography
• Increasing approval rates by pre-qualifying and positioning merchants correctly
• Identifying and onboarding new payment partners (PSPs / EMIs / acquirers)
• Handling complex and high-risk cases (crypto, iGaming, fintech, etc.)
• Maintaining structured pipeline tracking via CRM and internal tools

Who This Role Is For:

We are specifically targeting candidates who have:

• Hands-on experience inside a PSP, EMI, acquirer, or payment institution
• Direct involvement in merchant onboarding, underwriting, or account approval processes
• Clear understanding of how providers assess:
  • merchant risk
  • business models
  • transaction flows
• Experience working with:
  • acquiring setups, MIDs, payment flows
  • SEPA / SWIFT environments
• Ability to manage multiple onboarding cases simultaneously with strong attention to detail
• Confidence communicating with both:
  • merchants (clients)
  • internal teams on the provider side (risk / compliance / underwriting)

 Strong Advantage:

• Experience with high-risk verticals (crypto, iGaming, forex, nutra, etc.)
• Background in merchant underwriting / risk / onboarding teams
• Existing network of PSPs, EMIs, acquirers, or banking partners
• Familiarity with AML/KYC in a payments context (not pure compliance roles)
• Experience in payment consulting, merchant advisory, or onboarding operations

What You’ll Get:

• 100% remote setup
• Exposure to complex, cross-border payment ecosystems
• Direct work with international PSPs, EMIs, and banking partners
• Real ownership over onboarding strategy and partner relationships
• Clear path toward Head of Payments / Partnerships
• Competitive, performance-driven compensation

On behalf of our client we are looking for: PSP / EMI Onboarding & Relationship Manager (Fintech | PSP/EMI Onboarding | Banking Relationships | Merchants Support).

We're expanding our global Payments Partnerships and Merchants Relations team and looking for a proactive professional who understands EMIs, PSPs, banking, fintech, and merchant needs.

If you have hands-on experience with payment solutions, merchant onboarding, PSP relationships, or fintech operations, this role might be perfect for you.

What You'll Do:

• Manage onboarding with EMIs, PSPs, Banks, and acquirers - Build strong relationships with financial partners

• Support merchants/clients with payment needs & onboarding

• Prepare KYB packages, bank forms, and documentation

• Evaluate new PSPs, EMIs, and jurisdictions

• Track progress in CRM

What We're Looking For

• 1+ year in Fintech, PSP, EMI, Payments, Acquiring, or Consulting

• Understanding of SEPA/SWIFT, acquiring basics, merchant flows

• Strong communication & relationship management skills

• Ability to handle multiple projects at once

• English B2+- Attention to detail & problem-solving mindset

Nice to have knowledge of AML/KYC, governance structures, or company formations - Experience in high-risk industries

What We Offer: 100% remote role Work with global PSP, EMIs, banks & top fintech professionals Clear career growth path Dynamic, international environment

We are a media buying agency

Responsibilities

Facebook advertising accounts:

• Creation, warm-up, and management of Facebook advertising accounts (up to 10 simultaneously)
• Setup of Business Manager, ad accounts, and pixels
• Creation of System User Token and developer accounts for integrating spend data into dashboards
• Work with anti-detect browsers and proxies
• Processing account setup requests: vertical, time zone, number of accounts, dashboard tokens
• Monitoring account status and resolving technical issues
• Setup turnaround time — 1–2 working days

Operational support:

• Assisting the Operations Manager with daily tasks
• Collecting ad spend data and calculating top-ups
• Processing payments via international payment tools
• Communication with the UA Manager: gathering information on accounts, spend, and top-ups
• Working with Notion, Slack, Google Sheets, Miro, ChatGPT, Claude

Expectations

• Experience in warming up and managing Facebook accounts
• Understanding of how Facebook Business Manager works
• Experience with anti-detect browsers (Octo Browser, Dolphin Anty, AdsPower, or similar)
• Experience working with both white and non-standard advertising verticals
• Ability to create System User Tokens and set up integrations via Facebook API
• Experience using AI tools (ChatGPT, Claude) in daily tasks
• Analytical mindset, ability to work with numbers and structure data
• Proactive approach — able to figure things out independently without step-by-step instructions
• Fast response time and ability to meet deadlines
   

Conditions

• Fully remote, 5/2 schedule without strict time tracking
• Salary in EUR
• Regular salary reviews and internal growth opportunities
• Contract via FOP / ICA
• 28 calendar days of paid leave + sick days
• Tax compensation up to 6%
• 2 paid sessions with a psychologist per year
• Corporate English, internal meetups and conferences

Our client, a high-tech defense company at the forefront of innovation, is looking for a Key Account Manager. 

This role is a unique opportunity to join a team working on projects of strategic importance for the country’s defense. As a Key Account Manager, you will be responsible for building and developing cooperation strategies with key customers worldwide. 

The ideal candidate is someone with strategic thinking, strong partnership‑building skills, and a passion for driving innovation in a dynamic environment. 

Responsibilities: 

• Manage and develop long-term relationships with international key accounts; 
• Lead contract negotiations and successfully close commercial agreements; 
• Develop and implement account strategies to achieve revenue and margin targets; 
• Coordinate with internal teams (Sales, Marketing, Operations, Finance, etc.) to ensure seamless project execution; 
• Proactively resolve client issues and manage conflict situations; 
• Conduct business reviews and strategic planning sessions with clients. 

Skills Requirements: 

• 2+ years of experience as a Key Account Manager / Account Manager / Business Development Manager; 
• Proven experience working with international clients (EU / US or other global markets); 
• B2/C1 level of English (both written and spoken); 
• Strong negotiation skills and experience in closing contracts with foreign partners; 
• Solid understanding of B2B sales processes and full client lifecycle management; 
• Excellent communication, presentation, and relationship-building skills. 

The Company Offers: 

• Official employment with a competitive salary and clear, transparent cooperation terms; 
• Paid vacation (24 calendar days per year) and paid sick leave; 
• Support for your professional development — the company is actively growing, and you will have the opportunity to grow with it; 
• Military reservation; 
• A team of like-minded professionals working toward a common goal. 

We are looking for a Product Analyst to work with key metrics of our mobile products and identify growth opportunities. This is not a reporting role focused only on dashboards. We need someone who can analyze data, generate insights, and propose solutions that impact product performance and revenue. The main focus is on funnels, subscriptions, and user behavior.
 

Responsibilities:

• Analyze product funnels (onboarding → paywall → payment)
• Work with cohorts and LTV
• Identify drop-offs and growth opportunities in metrics
• Generate insights and propose product improvement hypotheses
• Build and maintain dashboards
• Monitor anomalies and identify root causes
• Collaborate closely with the product team
   

Requirements:

• Experience in product analytics
• Strong SQL skills
• Experience with BI tools (Metabase, Looker, Tableau)
• Understanding of product metrics (conversion rate, retention, LTV)
• Experience with subscription-based products
• Ability to draw actionable insights from data
   

Nice to have:

• Experience with mobile products
• Experience with funnels and monetization
• Experience with A/B testing
• Experience with analytics tools (AppsFlyer, Firebase, etc.)
   

What we value:

• Ability to interpret data, not just report it
• Strong analytical thinking and root cause analysis skills
• Proactive approach in suggesting solutions
• Focus on product impact and revenue growth

We are Galaktica, a Ukrainian product IT company that creates and promotes its own online projects in the most affluent markets worldwide: the USA, Canada, Australia, the UK, and the EU. Our company, as well as our main product, has been around for over 5 years. Galaktica’s products are successful, which allows us to ensure growth and development opportunities for our employees.

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET)

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What We’re Happy to Offer You

Work format: choose the option that suits you best — remote, hybrid, or in one of our offices located in Kyiv, Lviv, Odesa, or Cyprus (Larnaca). All Ukrainian offices are equipped with generators and Starlink, and are available for the team 24/7. The standard working hours are 10:00 to 18:30.

Equipment: we provide everything necessary for comfortable and productive work — laptop/PC, additional monitors, or specialized gadgets, depending on your tasks and experiments.

Security and insurance: we care not only about employee satisfaction but also about your well-being in difficult times. Each team member receives medical insurance (within Ukraine) or a financial compensation for sports activities covered by the company.

Rest and balance: enjoy 3 weeks of paid vacation per year, unlimited day-offs, and flexible sick leaves without unnecessary bureaucracy. We trust our team and support a healthy work-life balance.

Colleagues and atmosphere: the people around you define your quality of life and growth. Through our thorough interview process, we select the best of the best. You’ll work alongside true professionals in their fields.

Continuous development: we cover the costs of trainings, seminars, online courses, and conferences. We have our own LMS platform, library, and book club for those who love to learn. In addition, we have three certified coaches who provide internal trainings and personal coaching sessions — helping you understand yourself better, develop leadership skills, and achieve professional goals.

English language: we compensate 50% of the cost of individual English lessons and have an internal Speaking Club so you can improve your language skills and overcome any barriers.

Sports activities: join corporate volleyball, running, or yoga trainings held weekly and fully covered by the company. We’ve already run more than one marathon — our coaches are true professionals!

Team spirit: we regularly organize team-building events, from retreats to cozy in-office gatherings. It’s a great way to connect and recharge with your teammates. You can feel the vibe of our events here — YouTube Galaktica.

🚀 Our Mission

To build a product-based IT ecosystem of diverse directions where every employee has the opportunity to create internal startups, grow, and bring their ideas to life.
Join us!

💙 Social Responsibility

As a socially responsible business, our company continuously implements projects and initiatives aimed at supporting the Defense Forces, veterans, and children affected by the war.

We operate two charitable foundations, specializing in the rehabilitation of military personnel and assistance to children of soldiers and those affected by combat. The company fully funds their administrative operations and allocates resources to their core missions.

We regularly purchase FPV drones, reconnaissance systems, and supply vehicles to our defenders. Last year, we expanded our support of the Armed Forces by investing in military tech startups developing strike drones and reconnaissance systems — one of the top strategic priorities for our armed forces.

Please note: if our team is interested in your candidacy, we’ll contact you in the most convenient way to discuss the vacancy details!