Jobs at Djinni

We’re an AI-driven payments startup with active clients, building in a space still dominated by legacy processors.
As a Paid Media Manager, you’ll own and scale B2B acquisition through non-traditional channels - newsletters, YouTube, podcasts, and other niche placements - focusing on what actually converts, not just what’s easy to buy.

What you’ll do:

• Plan and execute paid acquisition through niche B2B channels
• Buy and manage placements in newsletters, YouTube integrations, podcasts, and similar formats
• Identify and test new, unconventional traffic sources
• Negotiate directly with content creators, publishers, and platforms
• Track performance and optimize based on ROI, not vanity metrics
• Build a repeatable and scalable acquisition approach
   

We’re looking for someone who:

• Has hands-on experience buying ads in newsletters, YouTube, podcasts, or similar channels
• Understands how B2B audiences consume content and where to reach them
• Knows how to evaluate placements and predict their potential performance
• Is comfortable working with ambiguous tasks and figuring things out independently
• Thinks in terms of business impact, not just traffic
   

What we offer:

• Fully remote, flexible schedule
• High level of ownership and freedom in decision-making
• Fast-moving startup environment with real impact

About Us

We're building AI systems that pair multilayered, scalable knowledge graphs with advanced reasoning agents—technology designed to navigate and make sense of the most complex knowledge domains with genuine scholarly precision. It's ambitious work, and we're looking for people who are excited by hard problems that don't have textbook answers yet.

The Role

We're looking for a Senior Backend Engineer (7+ years) to design and scale the infrastructure that powers our platform. You'll work shoulder-to-shoulder with a strong AI research team and domain experts, translating research-grade AI systems into robust, production-ready distributed systems. If you enjoy being the bridge between cutting-edge research and real-world reliability, you'll feel at home here.

What You'll Do

• Architect and implement scalable backend services and multi-tenant SaaS infrastructure
• Design and operate high-throughput data pipelines, both batch and streaming
• Build APIs and services that integrate LLM inference, retrieval systems, and knowledge graphs

• Productionize research-grade AI systems into reliable, well-engineered distributed systems

   

What We're Looking For

• 7+ years of backend engineering experience
• A track record of leading the design and delivery of complex, user-facing products (consumer or B2B)
• Strong proficiency in Python
• Deep understanding of distributed systems and cloud-native environments
• Hands-on experience architecting, building, and deploying Kubernetes-based systems
• Fluent English

• Experience in early-stage startups or fast-moving environments—ideally having built products from 0 to 1

   

Nice to Have

• Go and/or Scala experience
• Hands-on experience with LLM systems (RAG, model serving, evaluation)
• Familiarity with knowledge graphs, vector databases, or hybrid retrieval architectures

• An MS in Computer Science

   

What We Offer

• Technical innovation: Lead the development of novel neuro-symbolic architectures, with direct access to cutting-edge research
• A flexible environment: Remote-friendly arrangements and opportunities for international travel
• Competitive remuneration

About the Role:

We’re looking for a talented and motivated C++ Developer to join our growing team. You’ll be working on integration solutions across multiple platforms, collaborating with experienced developers, and contributing to a fast-paced, innovative project. This is a great opportunity for someone eager to grow their skills while working with modern C++ and cutting-edge AI tools.

💡 We value strong problem-solving skills and algorithmic thinking! If you’ve participated in programming competitions, math olympiads, or similar challenges, we’d love to hear from you — even if your commercial experience is limited.

Requirements:

• Experience: 1+ years of commercial development.
• C++ Expertise: Solid knowledge of C++20/23
• Architecture: Experience with client-server architecture
• Protocols & Data: Familiarity with REST API, data exchange concepts, JSON and XML.
• Authentication & Authorization: Understanding and practical experience with Basic Auth, Bearer tokens, OAuth 1.0 / OAuth 2.0.
• Databases: Strong knowledge of relational databases and SQL.
• Technical Skills: Knowledge of algorithms, data structures, Git.
• AI: Experience leveraging AI tools for code assistance, analysis, and technical research.
• Language: Upper-Intermediate English or higher.

• Personal Traits: Self-motivated, productive, quick learner, curious, and structured thinker.

   

Nice to Have:

• Multithreaded and asynchronous programming.
• Cloud architecture knowledge.
• Familiarity with CMake, Boost, GTest, Qt.
• Understanding Networking basics and protocols (HTTP(S), TCP/IP, DNS, firewalls, VPN, etc.).
• Docker and containerization.
• Basic knowledge of scripting languages such as Python or JavaScript

• Experience with writing and maintaining OpenAPI (Swagger) documentation

   

We Offer:

• Medical insurance.
• Cozy office at Leonardo Business Center.
• Friendly and supportive team environment.
• Opportunities for professional and career growth.
• Access to AI-powered tools to enhance productivity and daily work.
• Involvement in a fast-growing project.

• Paid lunch, corporate and team-building events.

   

Your Responsibilities:

• Design, develop, and maintain integration flows across various platforms, APIs, databases, protocols, and data formats.
• Collaborate and review code with other developers to maintain technical standards.
• Follow existing development processes.
• Optimize and refactor existing code.
• Communicate and collaborate with Product and Support teams.
• Analyze and optimize technical solutions.

📍 This role is office-based in Kyiv during the probation period. After successful onboarding, there is flexibility to transition to a hybrid or remote work format.

Our Technological R&D Center is where innovation takes shape. It’s the heartbeat of our technical evolution, where we don’t just follow trends — we define how they work within the Apple ecosystem. 

As a Senior Research Engineer, you will work in a cross-functional squad with engineers and researchers, where you can blend deep engineering research with high-impact commercial delivery, without the friction of bureaucracy. Your research won't just sit on a shelf; it will power the next generation of MacPaw products.

In this role, you will:

• Research and implement technical solutions for on-device AI model execution on macOS
• Build functional prototypes and adapt them to the evolving requirements. You will bridge the gap between R&D hypotheses and stable, high-performance technology
• Develop internal tools and frameworks for the TR&D team to accelerate the testing of new AI approaches and facilitate the early adoption of innovative technologies across MacPaw
• Partner with AI researchers, designers, and product teams to clarify technical details, define edge cases, and propose architectural solutions in high-uncertainty environments
• Conduct deep-dive sessions for the engineering team on research findings, document successful implementation cases, and act as a technical expert in joint projects with academic institutions

Skills you’ll need to bring:

• Strong knowledge of the Apple ecosystem, with a deep focus on macOS internals (app sandboxing, XPC services, system daemons, etc.)
• Profound background with Swift/Objective-C and experience with architectural design for complex, high-performance systems
• Ability to find solutions for undocumented technical challenges (e.g. reverse engineering techniques or exploring low-level system behaviors)
• Experience in hypothesis validation, performance benchmarking (RAM/CPU/Battery), and documenting research findings into clear technical reports
• Practical experience in building functional application prototypes from scratch and bridging the gap between an idea and a stable POC
• Upper-intermediate English & fluent Ukrainian
   

As a plus:

• Basic understanding of ML concepts (embeddings, tokens, LLM architecture)
• Practical experience with Python
• Experience working with MLX or CoreML
• Background in product-focused companies

What We Offer:

• We are a Ukrainian company, and we stand with Ukraine against the russian aggression
  We maintain workplaces for the mobilized Macpawians and provide financial support to colleagues or their families affected by the war. Here, you can also read about the MacPaw Foundation, which intends to help save the lives of Ukrainian defenders and provide relief to as many civilians as possible.
• We are committed to our veterans
  Our Veteran Career and Empowerment Program is designed to ensure our veterans and active military personnel receive the recognition, support, and opportunities they deserve.
• Hybrid work model
  Whether to work remotely or at the hub is entirely up to you. If you decide to mix it, our Kyiv office, which works as a coworking space, is open around the clock. The office is supplied with UPS and Starlink for an uninterrupted work process.
• Your health always comes first
  We guarantee medical insurance starting on your first working month. For those abroad, you can receive a yearly Medical insurance allowance as compensation for managing your medical expenses.
• Flexible working hours
  You can choose a schedule that is comfortable for you. No one here tracks your clock in/out because MacPaw is built on trust and cooperation.
• Space to grow both professionally and personally
  Education opportunities to grow both hard and soft skills, annual development reviews, and internal community.
• Teams we are proud of
  We build honest, transparent, and reliable relationships within teams. Every Macpawian can improve processes and implement their ideas. We encourage open and constructive feedback and provide training for Macpawians on giving and receiving feedback.
• Office designed for people (and pets)
  Our office has it all: a spacious workplace with enough room for sitting up, lying down, and running around; a gym for recreation; cozy kitchens; a sleeping/meditation room; and a terrace with a view where we throw summer parties. Also, we have two cats living in the office, and you are welcome to bring your pets to the office (we have separate floors for cats and dogs).
• Time-off policy that covers life’s needs
  Convenient personal time-off policy to help you take care of essential matters in your personal life, and parental leaves. On top of all that, sabbaticals are open after 5 years of being with MacPaw.
• Join social initiatives with MacPawCares
  MacPaw participates in numerous humanitarian aid and charity projects across many fields, and you are welcome to jump in to make the world a better place.
• We’re an equal-opportunity employer. Here is a safe place for applicants of all backgrounds
  We are hiring talented humans. Meaning with all our variety of backgrounds and identities, including service members and veterans, women, members of the LGBTQIA+ community, individuals with disabilities, and other often underrepresented groups. MacPaw does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
  
  *Some benefits are under development, and new adjustments are possible.

About the Role

We are looking for an experienced Project Manager who can independently lead web and eCommerce projects, manage client expectations, and take full ownership of delivery.

This is not a junior/mid role — we expect you to drive projects, not just coordinate tasks.

Projects

• Corporate websites (WordPress)
• eCommerce projects (WooCommerce, Shopify)

• Long-term support and scaling of existing products

   

Requirements

• 3+ years of commercial experience as a Project Manager in web development
• Proven experience managing WordPress and/or Shopify projects
• Experience leading teams of 4–8 people (developers, designers, QA)
• Strong experience with ClickUp (or similar tools like Jira, Asana)
• English level B2+ (you will communicate with clients directly)
• Strong skills in:
  • Project planning and scoping
  • Task breakdown and prioritization
  • Timeline estimation and delivery control
  • Risk management and problem-solving
• Experience in:
  • Direct client communication and negotiations
  • Handling changing requirements and scope control
  • Running sprint planning, retrospectives, and regular syncs
  • Preparing clear reports and updates for clients
• Understanding of:
  • Web development lifecycle
  • UI/UX basics
  • Technical constraints (at least at a high level)
• Ability to:
  • Take full ownership of projects
  • Make decisions independently

  • Push the team and keep delivery on track

     

Nice to Have (but not required)

• Hands-on experience with WooCommerce / Shopify
• Basic technical background

• Experience working in outsourcing/outstaffing companies

   

Responsibilities

• Full ownership of project delivery (scope, timeline, quality)
• Leading communication with clients (calls, reports, negotiations)
• Managing and coordinating the team on a daily basis
• Setting up and improving internal processes
• Identifying and resolving blockers proactively

• Ensuring predictable and stable delivery

   

What We Offer

• Fully remote work
• Strong and experienced team (no juniors-only environment)
• Projects with real business impact (not “just landing pages”)
• Competitive salary based on your experience
• Salary review every 6 months
• Paid vacation and sick leave (20 working days)

• Team buildings and offline meetups

   

About Artilab

Artilab is a web development team based in Kyiv, Ukraine.
We specialize in building corporate websites and eCommerce solutions using WordPress, WooCommerce, and Shopify.

We focus on long-term client relationships, clean processes, and predictable delivery

Important

Please apply only if you have real experience managing web development projects and can independently lead a team and communicate with clients.

We are looking for a motivated and experienced Business Development Manager to join our team. In this role, you will be responsible for ensuring the growth and development of the company's payment segment by finding new payment partners, negotiating deals, and launching effective payment solutions in key regions to drive revenue increase.

What We Are Looking For:

• Minimum 2 years of experience in payment systems, fintech, e-commerce;
• Negotiating with PSPs;
• Drafting contracts, NDAs, and agreeing on terms;
• Analyzing performance metrics and proposing improvement strategies;
• Ability to work in a fast-paced environment and find innovative solutions;
• Skills in working with Excel, Google Sheets, Asana, Jira, Slack, WhatsApp, Teams;
• English language proficiency at B2 level.
• Experience working with the African region in payment solutions is a plus.

Responsibilities:

• Search for new Payment Service Providers (PSPs), research the African market for payment solutions;
• Find promising partners that meet the company's requirements;
• Negotiate fees, risks, and agree on legal, technical, and financial terms;
• Launch new payment methods and develop existing partnerships;
• Coordinate with the integration team and support processes until production;
• Facilitate communication between PSPs, technical teams, and internal departments;
• Review limits, reduce commissions, and implement new features;
• Analyze current PSP performance and initiate improvements;
• Monitor trends and competitors, suggest innovative solutions and alternative methods.

We offer you:

• Stable schedule and remote work;
• Support on various tasks;
• 20 working-days paid annual leave, 5 days paid sick leave, national holidays;
• High salary growth potential;
• Competitive compensation depending on success of your work and your results;
• A unique work environment where you can be a part of creating a new and innovative product.

Description

GlobalLogic is seeking a Senior Software Engineer to contribute to a sophisticated medical technology platform. This role is designed for a full-stack developer with a strong focus on high-level execution across frontend, backend, and AWS cloud environments. You will be responsible for developing and maintaining complex software features using Vue.js, Python, and Node.js. Working as part of a dedicated team, you will handle complex technical tickets and provide mentorship to mid-level engineers while ensuring software reliability in a regulated healthcare context.

Requirements

• Professional Experience: 5+ years of software engineering experience in a full-stack capacity.
• Technical Proficiency: Strong expertise in Python and Node.js development specifically within AWS environments.
• Frontend Expertise: Extensive experience with Vue.js is highly preferred, including familiarity with migrating from Vue 2 to Vue 3.
• System Architecture: Understanding of multi-region SaaS architectures and the integration of distributed services.
• Regulated Industry Knowledge: Proven experience delivering software within regulated environments (e.g., healthcare or medical technology) is a significant advantage.
• Collaboration: Strong ability to work within a dedicated engineering team, aligning with technical leads and business analysts on product goals.

Job responsibilities

• Full-Stack Development: Drive the implementation of features across the entire application stack, including high-performance web interfaces and scalable backend services.
• Backend & Cloud Services: Develop and optimize backend logic using Python and Node.js within AWS infrastructures.
• Frontend Contribution: Build and maintain modern user interfaces with a strong preference for Vue.js (versions 2 and 3).
• Backlog Execution: Take ownership of items within the project backlog, ensuring technical requirements are translated into stable production code.
• Complex Problem Solving: Tackle senior-level technical tasks, including performance optimizations and the remediation of complex system issues.
• Mentorship: Provide technical guidance and peer support to other developers on the team to maintain high execution standards.
• Quality Standards: Ensure all contributions meet the rigorous quality and safety standards required for regulated product delivery.

Are you passionate about E-commerce and Content Management? Nestlé Business Services Lviv team is looking for those who are ready to take on the challenge and become a part of our loyal & dynamic team. In this position, you will be able to apply your skills and knowledge in the international environment, cooperate with Nestlé colleagues across the globe and grow your career within the biggest company in the FMCG industry. We’re proud to be an active equal opportunity employer to enhance diversity & inclusion in our company.

You are:

- A digital enthusiast with hands-on experience with e-commerce platforms like Magento, Adobe Commerce, Shopify,

WooCommerce, etc. Knowledge of Hybris will be a plus

- Hands-on experience with CMS including Drupal

- A professional SEO familiarity;

- Knowledgeable in web analytics tools and other optimization tools (e.g. Google Analytics, Google Search Console, Google Tag Manager, SessionCam etc);

- Confident in English on Upper-Intermediate level (both written and verbal);

- A great communicator and a team player.

With you we will:

- Execute content, product, promotion management in Magento2;

- Perform Q&A activities upon introduction of any change on the digital landscape;

- Carry off End-to-end testing prior to release (NDG.COM and Mobile Apps);

- Implement SEO optimization;

- Configure and Q&A existing features on Magento2 platform;

- Track market requests and key activities delivered for the business, report on key activities delivered.

What’s in it for you: 

Remuneration package: annual salary review & bonus, 28 days of paid vacation, paid sick leaves, medical insurance, lunch allowance, IT Club discount program;

Official employment;

Personal & Professional development opportunities

International environment and diverse team;

About Nestlé

Nestlé Business Services Lviv (NBS Lviv) provides world class business services for Nestlé entities in more than 70 countries across the globe. We are experts in accounting, social media monitoring, user management support, payroll, procurement and personal data administration.

Our talented people have a possibility to gain global expertise, practice their language skills (our corporate language is English), obtain new knowledge every day through collaboration with our partners in different countries. They strive for continuous improvement and are eager to participate in challenging tasks.

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

Main responsibilities include:

• Searching for potential clients based on the requests of client companies
• Interacting with potential clients in chat mode according to company scripts
• Analyze sales productivity and suggest improvements

Requirements:

• Ability to work with social media and understanding of their basic principles
• Availability to work full-time in the office
• High level of proficiency in Ukrainian and English grammar (is a plus)
• Basic knowledge of the IT or outsourcing space (or eagerness to learn quickly)

What we offer:

• Bonuses after the first month of work in the company
• Free study in our Corporate English Academy
• An opportunity for growth and development even if you have no commercial experience
• Regular salary review 
• Comfortable office with all amenities not far from the center (uninterrupted internet, generator, tea and coffee).
• Timely payment of salaries.
• Corporate events, teambuildings, etc.

Trainee / Junior Software Engineer (Product Startup)

• Focus: Full-stack development with a heavy emphasis on AI-driven workflows.
• Tech Stack: PHP (Laravel 13), Python, Vue.js.
• Domain: Insurance
   

About Us
 

We are a product startup building the infrastructure layer for the next generation of insurance brokerages. Our platform acts as a virtual front and back office, resolving massive operational bottlenecks for brokers.

The Role

We are looking for a Trainee or Junior Software Engineer who wants to work with AI to build AI-powered solutions. You will be responsible for developing back-end services and ensuring that every new feature satisfies client expectations.
 

Key Responsibilities

• Backend Development: Build and maintain core features of the application using PHP and the Laravel framework, specifically moving toward Laravel 13.
• AI Implementation: Develop, refine, and test AI agents that handle live voice calls, SMS, and email.
• Frontend Integration: Collaborate on building responsive interfaces in Vue.js for our comparison tools and digital proposal builders.
• Workflow Automation: Design and implement the logic for background execution layers that synchronize structured data and documents across CRM/AMS systems to trigger end-to-end operational cycles.
   

Required Skills & Experience

• Core Languages: Proficiency in PHP and Python.
• Frameworks: Practical experience with Laravel and Vue.js.
• Mindset & AI: A strong interest in AI and a desire to use it and speed up your development. Codex, Agents, and LLM orchestration (OpenAI, Langchain, etc.
  You should be a developer who views AI as a teammate, leveraging it to increase your own velocity and the capabilities of the product.

AI-Powered System Architect (Russian Speaker) - Remote

We're a US-based software company looking for a System Architect who is fluent with AI-powered development tools (Claude, GPT-4, Copilot).

This is the future of software development: You design systems, then use AI to implement them 2-3x faster. One architect can now handle 3-5 projects simultaneously.

This is NOT traditional coding - it's architecture + AI-assisted implementation.

---

THE BIG DIFFERENCE

Traditional: Architect designs → Developer codes → Testing (weeks)

Our way: Architect designs → AI implements → Testing (days)

One architect can deliver what used to take a team. We're not replacing developers - we're empowering architects.

---

WHAT YOU'LL DO

- Design scalable systems that leverage AI for rapid implementation

- Use Claude, GPT-4, and GitHub Copilot as primary development tools

- Review and validate AI-generated code for quality and architecture integrity

- Architect solutions that work TODAY and scale 10x TOMORROW

- Mentor other developers on AI-assisted development

- Make critical technical decisions, not just write code

- Handle 3-5 simultaneous projects with AI acceleration

---

YOUR EXPERIENCE

- 3-5+ years in backend, fullstack, or systems engineering

- Proven system architecture experience (not just implementing specs)

- Deep knowledge of SOLID, Design Patterns, Clean Architecture

- Database scaling and optimization

- Microservices and event-driven architecture

- Docker, CI/CD pipelines, infrastructure

- Multi-language capability (2+ languages)

- Russian language (required)

- English intermediate+ (preferred but not required)

---

THE CRITICAL REQUIREMENT: AI-ASSISTED DEVELOPMENT

- 3-6+ months hands-on experience with Claude, GPT-4, or GitHub Copilot

- Understanding of AI strengths and limitations

- Ability to write effective specs for AI code generation

- Practical experience reviewing and refactoring AI-generated code

- Knowledge of when to use AI vs traditional development

---

NICE TO HAVE

- Kubernetes experience

- AWS / GCP knowledge

- Prompt engineering for code generation

- Kafka / Event streaming experience

- High-load systems (fintech, real-time)

- Legacy system refactoring

---

WHAT WE VALUE

- System thinking - you see the big picture

- Pragmatism - you know AI is a tool, not magic

- Architectural intelligence - you design systems that are easy to build with AI

- Teaching ability - you make everyone better

- Operational excellence - you think beyond features

- Adaptability - excited about different project types

---

WHAT MAKES YOU STAND OUT

✅ "I've been using Claude for 6+ months to generate entire modules"

✅ "I understand AI limitations and know when to use it vs traditional coding"

✅ "I've designed systems that are optimized for AI implementation"

✅ "I review AI code thoroughly for quality and security"

---

NOT FOR YOU IF

✗ You've never used AI tools for coding

✗ You're skeptical about AI in production code

✗ You want to understand every line you don't write

✗ You prefer traditional development without AI

✗ You think AI will replace architects

---

COMPENSATION

- Salary: $3,000+ per month USD

- Full-time remote

- Flexible hours (6-8 hour overlap with US preferred)

- 1-5 simultaneous projects

- Contract: 3+ months to multi-year

---

WORKFLOW EXAMPLE

Traditional: Payment system = 1 week

Our way: Design → AI generates → Review → Done = 2 days

That's the efficiency you'll get.

---

WHAT YOU'LL HAVE ACCESS TO

- Claude (Anthropic) subscriptions

- GPT-4 (OpenAI)

- GitHub Copilot

- Cutting-edge AI development tools

- Freedom to suggest new tools

---

THE FUTURE OF DEVELOPMENT

This is not experimental. We've been using AI-assisted development for months with excellent results. We're scaling this model and need architects who understand both traditional architecture AND AI acceleration.

You're not learning a gimmick - you're mastering the future of software development.

---

HOW TO APPLY

1. Submit resume highlighting architectural projects (and any AI experience)

2. Brief cover letter:

- Most interesting architectural problem you solved

- Your experience with AI tools (Claude, GPT-4, Copilot, etc.)

3. GitHub/portfolio (if available)

4. Response in 2-3 business days

---

INTERVIEW PROCESS

1. AI workflow conversation (30 min)

- Your experience with AI tools

- How you approach code quality with AI

2. System design discussion (1 hour)

- How you'd architect a system

- How you'd use AI to implement it

3. Client meeting (30 min)

- Communication and fit

---

QUESTIONS?

Feel free to ask before applying. We're transparent about everything - tools, workflow, expectations.

Ready to architect systems with AI?

Apply now! The future is here.

Pay: $3,000.00+ per month

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Referral program

Work Location: Remote

Who we are 

We are a Ukrainian multiproduct company for more than 500.000 clients from 120 countries.

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products. We’re committed to enhancing our customers’ experience across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals. Whether it’s Fortune-100 companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support.

Product that needs your engagement 

Mobion is a cloud-based white-label platform for ride-hailing and corporate transport services. Launched in 2016 by Devart, it supports operators in 6+ countries and has handled over 20 million rides for 4M+ users and 500K drivers.

Our ecosystem includes rider and driver apps, a real-time dispatch system, admin dashboards, and branded web portals — all backed by a secure, scalable Azure infrastructure. We offer both SaaS and franchise models to help partners grow fast across regions.

Your future team of professionals 

You will become part of a dynamic Mobion Backend Team, where we value ownership, curiosity, and collaboration. The team consists of four Backend Developers and shares a strong feedback culture and growth mindset — we don’t just build features, we solve real problems.

Impact you will make 

This role focuses on building scalable, reliable, and high-performance backend solutions for white-label and SaaS platforms. You will be responsible for designing, developing, and maintaining server-side systems, ensuring smooth integration with client applications and third-party services.

• Implement new technologies and engineering practices to optimize development processes and improve product quality.
• Define and maintain the overall system architecture, establish design patterns, and ensure technical decisions align with business objectives.
• Design, develop, and maintain scalable and secure APIs.
• Optimize database queries and improve overall system performance.
• Monitor, analyze, and proactively improve system reliability and performance.
• Investigate, troubleshoot, and resolve production issues in a timely manner.
• Enhance and maintain CI/CD pipelines and deployment processes.
• Provide mentorship, technical guidance, and coaching to team members.

Skills we are looking for 

• 5+ years of experience in backend development using Node.js.
• Experience working with SQL and NoSQL databases, including schema design and query optimization.
• Solid understanding of API design and hands-on experience with API integration (RESTful services).
• Experience using version control systems, particularly Git.
• Familiarity with project management tools, such as Jira or similar.
• Experience with cloud platforms and application deployment (AWS, GCP, Azure, or equivalents).

Benefits you get

• Maintain your work-life balance

Manage your own working hours with our flexible schedule

19 days of annual vacation granted on a pro-rata basis

No overtimes required

• Hybrid/remote type of cooperation

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world

• Stay healthy

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.

15 working days of sick leave per year — because your health is a priority.

• Grow with us

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team

Promotions, rotations, and transitions — when you believe your skills could benefit a different role or team.

• Stand with Ukraine!

We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help

We are a perfect match if you share our values

We are professionals in our field.

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.

We know how to focus on the product, think big, and at the same time delve deep into the details.

We create a calm and friendly atmosphere within the company.

We value the freedom of open and transparent communications.

Radical honesty is embedded in the foundation of our culture.

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.

Our Hiring Process

• Recruitment Interview
• Technical Interview
• Management Interview
• Offer Call

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted.

The timeframe for feedback between interview stages may take up to 2 weeks.

Required skills:
*1+ years of experience in graphic design
*Proficient in design software: Adobe Photoshop, Illustrator. Adobe After Effects & experienced user of Figma - as a plus
*Deep understanding of design principles such as layout, typography, color theory, and composition. You should also be able to apply these principles to create effective designs for different media types, including web and print
*You should have a keen eye for detail and be able to spot inconsistencies or errors in your work, as well as in the work of others
*Strong understanding of branding and marketing principles, as well as a good knowledge of the gambling industry and its customers as a plus
*Teamwork skills. You should be able to communicate effectively, share ideas, and work collaboratively to achieve shared goals
*Time management and organizational skills. You will need to be able to manage your time effectively, work on multiple projects simultaneously, and meet tight deadlines. You should also be highly organized, with a system for keeping track of project files, revisions, and feedback

Responsibilities:
*Creating designs for digital and print media: You will be responsible for designing and creating visually appealing graphics and layouts for various marketing collateral, such as websites, social media platforms, email campaigns, print materials, and other digital content
*Collaborating with other teams: You will need to work closely with other members of the marketing team, including SMM, web designers, and content creators, to ensure that your designs align with the overall marketing goals and objectives of the company
*Developing and maintaining brand guidelines: You will be responsible for developing and maintaining brand guidelines to ensure that all design work is consistent and aligned with the company's overall branding strategy
*Conducting research and staying up-to-date with design trends: You will need to stay up-to-date with the latest design trends and tools in order to continually improve the quality of your work and ensure that your designs are modern and relevant
*Task deadlines: As a graphic designer, you will be expected to manage your time effectively and meet project deadlines in a timely manner. You may also need to work on multiple projects simultaneously, so effective time management is essential

We offer:
*Remote work from anywhere in the world, fixed schedule (Mon-Fri from 10:00 to 19:00) Kyiv time
*24 working days of annual paid vacation + Paid sick leave + All official Ukrainian holidays + 2 DayOFF
*We compensate: advanced training courses, foreign language courses, etc.
*The possibility of rapid career growth (companies at the stage of active growth are an ideal place for a rapid take-off)
*Work with the international market and the main focus on Europe
*Paid vacation and sick leave
*Team buildings

PromoRepublic is an AI-first franchise marketing platform helping multi-location brands grow across North America, Australia, and the UK.

We work with franchise systems where success depends on aligning corporate marketing teams, franchise operators, and distributed location networks at scale. These are operationally complex customers with meaningful ARR, multiple stakeholder layers, and high expectations around execution.

We're hiring a Senior Customer Success Manager to own a portfolio of enterprise and strategic mid-market accounts.

This is a senior individual contributor role with real commercial responsibility. You'll lead renewals, executive relationships, expansion conversations, and retention strategy across Tier 1 and Tier 2 franchise brands. The accounts are large enough that customers expect strategic partnership, not account maintenance.

You will not be micromanaged. You will be expected to own outcomes.

If you've historically been the person your CS team relies on for difficult accounts, escalations, or high-stakes renewals, this role was designed for you.

What You'll Own

Enterprise Account Management

Own a portfolio of Tier 1 and Tier 2 franchise brands, typically operating across 50–500+ locations.

You'll manage relationships across both:

- corporate marketing leadership

- distributed franchise operator networks

You'll independently lead:

- QBRs and executive reviews

- renewal negotiations

- retention strategy

- expansion conversations

- stakeholder alignment across complex buying groups

Key stakeholders often include:

- CMOs

- marketing directors

- franchise operations leaders

- digital transformation owners

- regional support teams

You should be comfortable operating in environments where priorities are political, fragmented, and commercially sensitive. You are expected to lead customer strategy proactively and commercially.

Commercial Ownership

You'll own renewal execution end-to-end across your portfolio, including:

- forecasting

- commercial positioning

- stakeholder alignment

- procurement coordination

- legal coordination when required

- executive escalation management

You'll partner closely with Account Executives on expansion opportunities, but identifying and shaping growth signals inside the account is part of your role.

Strong commercial judgment matters here.

You should be comfortable:

- handling difficult renewal conversations

- pushing back on weak churn narratives

- reframing value under pressure

- identifying upsell timing

- protecting long-term account health without over-discounting

Onboarding and Activation

You'll lead onboarding for enterprise accounts with a focus on achieving measurable time-to-value across complex franchise networks.

You'll define and monitor activation milestones such as:

- location rollout progress

- feature adoption

- content publishing consistency

- engagement trends

- operational usage patterns

You'll intervene early when adoption slows or rollout risk emerges.

Enterprise onboarding at PromoRepublic is not template but framework-driven. You'll build success plans aligned to the customer's actual franchise marketing objectives, operational structure, and rollout realities.

Health, Retention, and Escalation Management

You'll maintain accurate portfolio health visibility and surface risks early with a clear point of view.

We expect senior CSMs to:

- diagnose root causes, not just report symptoms

- use data to support recommendations

- drive cross-functional alignment internally

- manage escalations calmly and structurally

You'll work directly with:

- Product

- Engineering

- Finance Ops

- Support

- Sales

- Legal

- CEO

especially when customer friction impacts retention, adoption, or expansion potential.

You own NRR performance across your portfolio.

Team Contribution and Strategic Influence

As a senior member of the CS organization, you'll help shape how enterprise Customer Success operates at PromoRepublic.

This includes:

- refining playbooks

- documenting repeatable enterprise motions

- improving escalation workflows

- mentoring less senior team members informally

- contributing operational insight into product and customer strategy

You'll get support from the Head of Product and Customer Success on strategic accounts and executive-level customer initiatives.

Who You Are

You likely have:

- 5+ years in B2B SaaS Customer Success

- experience owning enterprise or strategic mid-market accounts

- a track record managing six-figure ARR customers

- experience navigating multi-stakeholder environments independently

You are commercially credible and operationally disciplined.

You've likely:

- led difficult renewals successfully

- managed executive escalations

- defended value during churn risk situations

- sourced expansion opportunities from existing accounts

- operated without needing close supervision

You should be comfortable presenting to executive stakeholders without relying on scripts or heavily structured talking points.

Strong candidates are:

- analytically grounded

- highly organized

- calm under pressure

- strategically minded

- operationally reliable

Experience with the following is a strong advantage:

- franchise or multi-location businesses

- martech or social media platforms

- agency ecosystems

- adoption analytics

- AI-enabled CS workflows

English proficiency must be C1 or above, Spanish - B2.

What Success Looks Like

Success in this role is measured clearly.

Core metrics include:

- NRR at or above target across your portfolio

- renewal forecast accuracy within 10%

- executive engagement across Tier 1 accounts

- expansion and referral pipeline sourced from your book

- activation and adoption performance

We value proactive ownership, strong judgment, and consistent execution.

Key Relationships

Reports to the Head of Product and Customer Success.

Works closely with:

- Account Executives

- Product

- Engineering

- Finance Ops

- Support

Executive sponsor involvement from leadership is available for strategic moments, but day-to-day customer ownership remains with you.

What We Offer

- A senior IC role with meaningful ownership from day one

- Direct influence on product direction through customer insight

- A CS organization actively investing in AI-enabled operational scale

- Distributed international team across Europe, Ukraine, the US, and beyond

- Fully remote work environment

- Compensation aligned with senior SaaS CSM benchmarks in your market. Salary consists from base and bonuses.

- Possibility to grow to Head of Customer Success

Why This Role Exists

Enterprise franchise customers are operationally messy by nature:

- multiple stakeholders

- distributed execution

- uneven adoption

- competing incentives

- long renewal cycles

They need a CSM who can operate commercially, strategically, and operationally at the same time.

That is the role.

If you enjoy complex accounts, executive conversations, structured problem-solving, and building long-term customer value in high-accountability environments, we'd like to speak with you.

Playson 🤘 is a leading online gaming supplier founded in 2012 that has developed worldwide recognition in the industry.

Our promotional features team is seeking a Senior Backend Engineer with a strong background in Node.js. This role is focused on developing and optimizing promotional features for our gaming platforms, where performance, scalability, and cutting-edge solutions are paramount.
If you’re a product-passionate person, your mind is keen to solve deep tech engineering problems, and you have a fast “PoC first” approach with a deep sense of ownership, we would love to hear from you.

To succeed in the role, you will have:

• Strong proficiency in Node.js and TypeScript (our primary backend stack). We’re also open to strong backend engineers from other ecosystems (e.g., Go, Java, C#, C++) who are ready to ramp up quickly.
• Strong understanding of Async approaches
• Experience with Messaging systems like Kafka, RabbitMQ
• Experience in distributed systems
• Experience with RDBMs (MySQL, PostgreSQL etc.), CDBMs (Redshift, ClickHouse etc.), NoSQL (DynamoDB, MongoDB, etc)
• Experience in writing e2e & unit tests
• Experience with development production-ready solutions
• Hands-on product experience with Kubernetes

Would be beneficial to know:

• Understanding of enterprise development patterns
• Experienced with large-scale microservices architecture
• Experience with cloud providers (AWS, GCP, etc.)
• Active performance observation
• Gambling domain experience
• Understanding of application security and industry standards, its best practices

What will you be doing?

• Develop and maintain robust backend systems for our promotional features.
• Optimize existing systems for enhanced performance and scalability.
• Lead technical decisions and contribute to our SaaS solutions.
• Collaborate with distributed teams to innovate and implement new features.
• Ensure code and architectural excellence through reviews.
• Address complex technical challenges with innovative solutions.

What you get in return:

• Competitive Salary: We offer a competitive salary in EUR, subject to annual performance reviews
• Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
• Flexible Schedule: We offer a flexible work schedule to accommodate your needs
• Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
• Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
• Financial Support for Life Events: We provide financial support during special life events
• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave
• Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary
• Professional Development: Get reimbursement for professional development courses and training

Join us today!