Jobs

Reports to: Contact Center Lead

About the Role: We are looking for a communicative, energetic, and customer-oriented Contact Center Operator to join our team. In this role, you will be the voice of our brand — engaging with players, keeping them informed about exciting new offers, and helping them resolve payment issues.

Working closely with our Contact Center Lead, you will ensure every player feels valued and supported. If you have fluent English, love talking to people, and want to grow in a dynamic, fast-paced environment — we would love to meet you!

Key Responsibilities:

• Make outbound calls based on assigned tasks and scripts + sending SMS 
• Inform players about available bonuses, promotions, and offers
• Assist customers with failed payments and related issues
• Handle first-line customer inquiries and requests
• Prepare and submit daily activity reports in the approved format
• Participate in daily planning meetings and performance discussions

Requirements & Skills:

• Excellent spoken English (C1/C2 level)
• Strong communication and active listening skills
• Friendly, confident, and outgoing personality
• Customer-focused mindset with a positive attitude
• Previous experience in a call center or similar role is a plus, but not required

Note: If you enjoy talking to people and creating positive customer experiences, we’d love to have you on our team!

We Offer:

• Format: Remote work. Schedule: Tuesday – Saturday (from 13:00 to 21:00). 
• Compensation: Competitive salary based on your experience + performance bonuses.
• Payments: In USDT (white crypto).
• Growth: Opportunity for professional and career growth within the project.
• Benefits: Paid vacation and sick leave, opportunities for continuous learning.

Join a dynamic and fast-paced technology group as a Business Functional Analyst. This full-time remote role supports a mission-driven initiative, works closely with stakeholders and clients, and ensures process and data integrity across business systems.

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to move forward and learn alongside accomplished leaders. We’re seeking an experienced and outstanding member of our team.

Responsibilities

- Lead client-facing discovery: run workshops, interviews, and working sessions to identify pain points, goals, constraints, and success criteria
- Document detailed business requirements, functional specs, user stories, acceptance criteria, and use cases
- Translate business requirements into functional specifications for CRM/ERP configuration, integrations, and development (working with Product/Engineering)
- Own requirements lifecycle: scope control, prioritization, change requests, and stakeholder alignment
- Support Agile delivery: backlog grooming, sprint planning, UAT coordination, release notes, and go-live readiness
- Act as a bridge between client stakeholders and internal teams, ensuring clear communication, timely updates, and expectation management

Must Have
- Bachelor’s degree
- 2+ years of experience as a Business Functional Analyst / Business Analyst (client-facing experience required)
- Strong understanding of the Software Development Lifecycle (SDLC) and business-to-technical translation
- Experience with CRM and/or ERP platforms (any modern stack)
- Hands-on experience with delivery tools such as Jira / Asana / ClickUp
- Experience working in an Agile environment (Scrum/Kanban)
English B2+

Responsibilities:

• Develop and maintain scalable and efficient mobile applications using React Native.
• Work closely with back-end developers to integrate APIs and business logic into mobile apps.
• Design and implement smooth, performant UI components and navigation flows.
• Optimize applications for maximum performance across iOS and Android platforms.
• Collaborate with cross-functional teams to define and implement new features.
• Write clean, maintainable, and testable code following industry best practices.

Requirements:

• 5+ years of experience in full-stack or mobile web development.
• Strong proficiency in React Native for cross-platform mobile development.
• Understanding of mobile performance optimization, memory management, and render cycles.
• Familiarity with version control systems (Git).
• Experience working with relational and non-relational databases (e.g., MySQL, MongoDB).
• Practical hands-on experience with AI prompt engineering, leveraging Claude Code, Cursor, GitHub Copilot, or equivalent developer-AI tools.
• Solid understanding of LLM context design, tool integration, and code-generation workflows.
• Ability to effectively decompose complex mobile features into AI-assisted development tasks, accelerating delivery without sacrificing code quality.
• Familiarity with prompt chaining, retrieval-augmented generation (RAG), and agent-based workflows as applied to real product features.
• Comfort working in a hybrid development model where AI tools handle boilerplate and scaffolding, while the developer focuses on architecture, review, and edge cases.

Nice to have:

• Experience with back-end development using Node.js.
• Knowledge of APIs and microservices architecture.

We’re looking for a motivated Junior IT Sales Manager with 6–12 months of experience who wants to grow in IT sales, lead generation, and client communication.

You should be proactive, responsible, organized, comfortable communicating in English, and ready to use AI tools in your daily work.

Requirements

– 6–12 months of experience in IT sales, lead generation, or client communication
– English level: B2+
– Experience with Upwork, LinkedIn, or similar platforms
– Basic understanding of the IT industry
– Good written communication skills
– Ability to search for leads and start conversations with potential clients
– AI familiarity is a must: Claude, ChatGPT/OpenAI, AI agents, and similar tools
– Ability to use AI for lead research, message drafting, proposal preparation, summaries, CRM updates, and follow-ups
– Self-organization and attention to detail

Responsibilities

– Search for potential clients on Upwork, LinkedIn, and other platforms
– Communicate with leads and present company services
– Use AI tools to support research, outreach, proposals, and daily sales tasks
– Help manage company business accounts
– Add and update leads in CRM
– Support client communication and follow-ups
– Help prepare proposals and messages
– Participate in improving sales and lead generation processes

What We Value

– Honesty and open communication
– Responsibility and ownership
– Attention to detail
– Motivation to grow
– Self-organization
– Long-term cooperation

What We Offer

– Remote position
– Flexible schedule, starting between 8:00–11:00
– 8-hour workday
– Paid trial period: 1–3 months
– 20 vacation days
– 5 sick leave days
– No micromanagement or screen tracking
– Daily syncs and weekly planning
– Opportunity to grow into Sales Manager or BizDev Lead
– Support for learning: 1–2 Udemy/Coursera courses per year after probation

Compensation

Compensation depends on your skills and experience – 300-700$.

N.B. If you have less experience but feel like a strong fit, do not hesitate to apply. Your application will be reviewed, and potentially you will be contacted. Please, put "< 6 months Exp." at the top.

Attention: Applications review planned on May 5.

Thank you for your interest in potential collaboration.

Good luck!

Traffcore is a CPA platform with 6+ years of experience, working with in-house smartlinks and exclusive offers across Tier-1, Tier-2, and Tier-3 geos.

We provide strong conditions for publishers, fast payouts, and a wide range of exclusive offers in Dating, Sweepstakes, and Adult verticals.

Our team is based in Ukraine and Western Europe. We’re growing and looking for an Affiliate Manager who wants to develop in the industry, work with international partners, and scale results.

Requirements

• 2+ years of experience as an Affiliate Manager (CPA network / product / arbitrage team)
• Hands-on experience with Dating vertical
• Strong understanding of key metrics: EPC, CR, ROI, etc.
• Knowledge of traffic sources, acquisition channels, and payment models
• Ability to analyze traffic and make data-driven decisions
• Good communication skills and ownership mindset
• English level: B2+

Responsibilities

• Attract and onboard new publishers, build long-term relationships
• Validate publishers and test postbacks before launch
• Support and grow existing partners
• Review and approve traffic before payouts
• Monitor traffic quality and identify growth opportunities
• Optimize traffic sources, control EPC and ROI, scale volumes
• Maintain consistent and clear communication with partners
• Keep internal reports and documentation up to date

Nice to have

• Experience with other verticals
• Own database of publishers
• Experience working directly with advertisers
• Experience mentoring or onboarding junior managers

What we offer

• Remote work & flexible schedule
• Competitive salary + performance-based bonuses
• 24 paid vacation days + 10 paid sick days
• Learning & mentorship support
• Opportunity to attend industry conferences (Ukraine & abroad)
• Career growth to Senior / Head of Advertisers
• Work with international partners and advertisers

Quantum is a global technology partner delivering high-end software products that address real-world problems. 

We advance emerging technologies for outside-the-box solutions. We focus on Machine Learning, Computer Vision, Deep Learning, GIS, MLOps, Blockchain, and more.

Here at Quantum, we are dedicated to creating state-of-the-art solutions that effectively address the pressing issues faced by businesses and the world. To date, our team of exceptional people has already helped many organisations globally attain technological leadership.

We constantly discover new ways to solve never-ending business challenges by adopting new technologies, even when there isn’t yet a best practice. If you share our passion for problem-solving and making an impact, join us and enjoy getting to know our wealth of experience!

About the position

Quantum is expanding the team and has brilliant opportunities for a Senior Automation QA Engineer. The client is a technological research company that utilises proprietary AI-based analysis and language models to provide comprehensive insights into global stocks in all languages. Our mission is to bridge the knowledge gap in the investment world and empower investors of all types to become "super-investors."

Through our generative AI technology implemented into brokerage platforms and other financial institutions’ infrastructures, we offer instant fundamental analyses of global stocks alongside bespoke investment strategies, enabling informed investment decisions for millions of investors worldwide.

Must have skills:

• 5+ years in automation testing for backend systems and APIs
• Strong Python skills for writing test scripts and frameworks
• Hands-on experience testing AI/ML-based products, including validation of model outputs, data pipelines, and AI-driven features
• Experience in testing data projects and data science pipelines
• Experience validating data quality, data transformations, and ML model outputs
• Hands-on experience with Jenkins or similar CI/CD tools
• Experience in building an automation framework from scratch
• SQL basic knowledge (Select, Join, Where operators, for making data validation)
• Proficient with cloud platforms (AWS, GCP, or Azure)
• Experience with DynamoDB, AWS Athena
• Skilled in testing REST APIs and asynchronous services
• Experience with performance and load testing, testing of solutions with high load
• Solid knowledge of QA methodologies, test design, and SDLC
• At least an Upper-Intermediate level of English (spoken and written)

Would be a plus:

• Background in financial systems, investment platforms, or fintech is a plus
• Experience with Docker and Kubernetes
• Experience with Jira as a task management tool
• Work and integration with X-RAY as a test management tool (Jira plugin)

Your tasks will include:

• Develop and maintain automated test scripts and frameworks for backend systems and APIs, using Python
• Design and execute automated tests for REST APIs and asynchronous services to ensure system reliability and accuracy
• Perform performance and load testing to validate system behaviour under high-load conditions
• Collaborate with DevOps teams to integrate automated tests within CI/CD pipelines using Jenkins or similar tools
• Test and validate cloud-based solutions across platforms such as AWS, GCP, or Azure
• Conduct end-to-end testing of data projects and data science pipelines, including verification of data quality, data transformations, and ML model outputs
• Own the QA process for AI-driven systems: validate model behaviour, outputs, edge cases, and data dependencies
• Design testing strategies specifically for AI/ML features, including non-deterministic outputs and data variability
• Apply a strong understanding of QA methodologies and the software development lifecycle (SDLC) to design comprehensive test strategies
• Create and maintain detailed QA documentation, including test plans, test cases, test coverage reports, release checklists, and known issue logs
• Ensure all QA deliverables are well-documented, current, and accessible
• Collaborate closely with cross-functional teams (Data Science, Engineering, DevOps) to ensure reliable AI system performance and quality

We offer:

• Delivering high-end software projects that address real-world problems
• Surrounding experts who are ready to move forward professionally
• Professional growth plan and team leader support
• Taking ownership of R&D and socially significant projects
• Participation in worldwide tech conferences and competitions
• Taking part in regular educational activities
• Being a part of a multicultural company with a fun and lighthearted atmosphere
• Working from anywhere with flexible working hours
• Paid vacation and sick leave days

Join Quantum and take a step toward your data-driven future.

🇺🇸We're looking for Customer Support to join our team. As a Customer Support, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.

💪Key Responsibilities:

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)

🔥Skills & Competencies:

• Previous experience in Customer Support and IGaming/Sweepstake is a must
• Excellent written skills in English (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment

⭐️ Nice to Have

• Experience in fast-scaling startups;
• Experience with US-facing iGaming/Sweepstake products;

🎁 What We Offer:

• Full remote work;
• Flexible working hours (start between 10:00 and 12:00 CET);
• 8-hour workday + break;
• 28 calendar days of paid vacation (after probation);
• 4 personal days off;
• 10 paid sick leave days;
• Healthy boxes and corporate gifts (including birthday gifts);
• Work with experienced leaders from top-tier companies;
• Company-provided equipment;
• Relocation support, if required.

If you see yourself in this role, let’s talk 💛

🇺🇸We're looking for an SEO Specialist to own and grow organic performance for a US sweepstakes casino. You'll work hands-on with the product, shape the SEO strategy, and drive real results - not just rankings, but traffic that converts.
 

💪 Key responsibilities

• Own the full SEO function on-page, off-page, and technical;
• Conduct competitor and market analysis, build and execute a growth-focused SEO strategy;
• Develop link-building strategies and manage a donor base;
• Create content plans and write detailed briefs for copywriters;
• Run regular technical audits and fix what slows the site down;
• Monitor core metrics, find growth zones, and iterate fast;
• Coordinate with adjacent teams, set tasks and control quality;
• Own your maintain clear project documentation.

🔥 Skills & competencies

• 3+ years in SEO, with proven iGaming experience
• Deep understanding of Google's ranking principles, algorithm updates, and search intent
• Strong on-page, off-page, and technical SEO knowledge
• Experience promoting mid- and high-frequency queries
• Proficient with Google Search Console, Ahrefs, Majestic, Screaming Frog, Surfer SEO, NetPeak Checker
• Comfortable with large data sets Google Sheets (formulas, pivot tables, VLOOKUP, REGEX, XPATH), GA/GSC integrations
• Hands-on link building, know the link types and how to build them independently
• Solid HTML & CSS, understand how the technical side affects rankings
• Experience using AI tools for SEO tasks
• English B2+
• Data-driven, results-oriented, strategic thinker

⭐️ Nice to have

• Experience with iGaming/sweepstakes niche SEO specifics
• Established donor base for link building
• Ability to configure domain background (hosting, Cloudflare, etc.)
• Experience launching SEO from scratch in a startup environment

🎁 What We Offer:

• Full remote work;
• Flexible working hours (start between 10:00 and 12:00 CET);
• 8-hour workday + break;
• 28 calendar days of paid vacation (after probation);
• 4 personal days off;
• 10 paid sick leave days;
• Healthy boxes and corporate gifts (including birthday gifts);
• Work with experienced leaders from top-tier companies;
• Company-provided equipment;
• Relocation support, if required.

If you see yourself in this role, let’s talk 💛

We’re Hiring: Amazon PPC Marketing Manager / Amazon Listing Optimization Specialist
 

What we’re looking for:

• At least 1 year of experience working with Private Label on Amazon;
• Strong knowledge of marketing, PPC advertising, listing optimization, improving 
• Previous hands-on experience with both organic listing promotion and Amazon PPC campaigns is essential;
• Proficient in using tools such as Helium 10, Amazon Ads Console, and other Amazon analytics or keyword research tools;
• Conversational English (Intermediate+);
• Fluency in Russian or Ukrainian is required;
• A results-driven mindset and readiness to take full ownership of outcomes.organic search performance, and brand building
   

Key Responsibilities:

• Manage both paid and organic promotion of products on the Amazon US marketplace;
• Set up, optimize, and manage PPC campaigns (Sponsored Products, Sponsored Brands, etc.);
• Continuously test and implement new strategies to improve organic rankings and conversions;
• Adjust product pricing based on market dynamics and campaign performance;
• Develop and execute strategies for ongoing listing improvements and keyword optimization;
• Monitor, analyze, and report on the performance of marketing activities to ensure ROI goals are met.
   

Please note:
We are not considering candidates with dropshipping or wholesale backgrounds.
This is not a training position.

We will only consider candidates with relevant, proven experience.

🚀 Why Work With Us:

• Fully remote, part-time with team members primarily based in Ukraine/Europe
• Flexible working hours (Mon–Fri), project-based with the potential to move to a full-time role
• Payment in USD (fixed rate per project, negotiable via Wise, Revolut, or Binance)
• We value trust over control — no bureaucracy, no micromanagement,   just a supportive environment where you’re empowered to deliver your best work. 
   

💼 Excited to grow with us?
Send your CV + hourly rate / rate per project, and let’s talk!
 

Let’s create something awesome together!


 

Company Overview

ArboStar is a fast-growing B2B SaaS platform providing business management solutions tailored for the tree care and green industry. We are scaling across North America and internationally, helping companies streamline operations, manage leads, and grow revenue.

Role Overview

We are seeking a Marketing Director to own marketing strategy, execution, and performance across paid acquisition, PR, partnerships, and analytics.

This role is responsible for leading an established marketing team and ensuring marketing efforts directly support business growth through high-quality demand generation, strong MQL → SQL conversion, and measurable ROI.

The Marketing Director operates as the single point of accountability for marketing outcomes, working closely with Sales and Product.

Key Responsibilities

Marketing Strategy & Ownership

• Own end-to-end marketing strategy, priorities, and execution across all channels.
• Define quarterly and annual marketing plans aligned with company growth goals.
• Own core marketing KPIs, including lead quality, MQL → SQL conversion, pipeline contribution, and ROI.
   

Team Leadership & Management

• Lead, mentor, and manage a marketing team of 8 specialists (paid media, content, PR, partnerships, and supporting roles).
• Set clear goals, priorities, and performance expectations for the team.
• Ensure effective execution, accountability, and continuous performance improvement.
   

Demand Generation & Paid Media Oversight

• Oversee paid acquisition strategy across Google Ads, Meta Ads, LinkedIn Ads, Bing Ads, Capterra, and other relevant B2B platforms.
• Guide budget allocation and optimization decisions based on funnel performance and revenue impact.
• Ensure structured testing, CRO initiatives, and data-driven optimization across campaigns.
   

PR, Partnerships & Brand Growth

• Own PR and partnership strategy, including industry associations, media outlets, and strategic collaborators.
• Strengthen ArboStar’s brand visibility and credibility within the vertical B2B SaaS market.
• Ensure PR and partnership initiatives support demand generation and pipeline goals.
   

Cross-Functional Collaboration & Analytics

• Work closely with Sales to align campaigns with lead quality expectations and pipeline needs.
• Collaborate with Product on analytics, attribution, and marketing integrations.
• Oversee marketing reporting, dashboards, and performance reviews.

Qualifications & Skills

• 5+ years of experience in B2B SaaS marketing, including team leadership and performance ownership.
• Proven experience leading multi-channel demand generation and paid acquisition.
• Strong understanding of lead quality, MQL → SQL conversion, and revenue attribution.
• Experience managing marketing teams and cross-functional stakeholders.
• Strong analytical mindset and decision-making based on data and ROI.
• Comfortable owning outcomes, priorities, and trade-offs.
• Proven experience managing and optimizing $20,000+ monthly paid media budgets with a focus on ROI and lead quality.
• English proficiency B2 or higher.

Nice to Have

• Experience in vertical SaaS, field services, or construction-related industries.
• Familiarity with marketing automation platforms and workflow optimization.
   

What We Offer

• Opportunity to work in the green industry, supporting arborists and service companies that contribute to sustainable urban and environmental ecosystems.
• Competitive salary with performance-based incentives.
• Fully remote work aligned with Kyiv time (14:00–22:00)
• Leadership role with ownership over an established marketing team.
• Direct impact on pipeline growth, revenue, and company strategy.
• Close collaboration with executive leadership and cross-functional teams.

We are looking for a skilled CNC professional with strong experience in CAM programming and machining operations, capable of working with both turning and milling processes.

🔧 Responsibilities

• Develop and optimize CNC programs using SolidCAM
• Set up, program, and operate CNC machines (turning & milling)
• Work with 3-, 4-, or 5-axis machines
• Select tools, define machining strategies, and improve production efficiency
• Collaborate with engineering teams on manufacturability and process improvements
• Interpret technical drawings and CAD models

• Ensure high precision and quality of manufactured parts

   

✅ Requirements

• Hands-on experience with CNC machining (turning & milling)
• Strong experience with SolidCAM (required)
• Experience with CAD/CAM systems
• Ability to independently set up, program, and operate CNC machines
• Good understanding of machining processes, tools, and materials
• Experience working with complex parts and tight tolerances

⭐ Nice to Have

• Experience with Cimatron
• Background in mechanical engineering or machinery design
• Experience with multi-axis machining (4- or 5-axis)
• Experience working in production or manufacturing environments

💬 About the Role

This position is ideal for a specialist who combines strong CAM programming skills with practical CNC machining experience and can work independently on the full cycle from programming to production.

We’re looking for a Senior Native Media Buyer with proven hands-on experience in Taboola / Outbrain and other native platforms, who knows how to scale profitable campaigns and manage high ad spend.

This role is for a true operator — someone who works with data, understands funnels, and consistently delivers results.

What you’ll do

• Launch, optimize, and scale native advertising campaigns
• Manage high-volume budgets with a focus on profitability
• Analyze performance data and identify growth opportunities
• Build and structure campaigns for scalability and efficiency
• Run continuous testing (creatives, angles, funnels)

• Work closely with internal teams to drive performance growth

   

What we’re looking for

• Strong hands-on experience with Native traffic (Taboola, Outbrain, MSN, Mediago, etc.)
• Experience managing $100K+ monthly ad spend (current or recent)
• Proven ability to scale campaigns profitably
• Experience in Crypto or CFD verticals
• Data-driven mindset and strong analytical skills
• Advanced English (Tier-1 / Tier-2 markets)
• Experience with cloaking systems — a plus

What we offer

• Competitive base salary
• Performance-based bonuses
• High earning potential — top performers earn $15K–$50K/month

Interview process

Be ready to show:

• Real campaign performance data
• Budget levels and scaling strategies
• Optimization approach and decision-making logic

👉 We’re not looking for theorists — only for media buyers who can prove results and scale profitably.

Requirements:
• 2+ years of front-end development experience (JavaScript, HTML/CSS, layout).
• Experience with responsive and cross-browser layouts.
• 2+ years of experience with PHP (hands-on development).
• Solid experience with the Laravel framework.
• Experience with databases (e.g., MySQL, MongoDB, or others).
• Familiarity with package managers (composer, npm, yarn).
• Understanding of OOP and MVC architecture.
• English: Intermediate level (focus on written communication).

Nice to Have (but not required):
• Experience with modern tools: PHP8+, SASS, TypeScript, Webpack, Babel.
• Familiarity with version control systems like Git or SVN.

Responsibilities:
• Create and maintain responsive, high-quality layouts using HTML, CSS,and JavaScript.
• Develop new applications, features, services, and APIs using Laravel.
• Stay up-to-date with new technologies, trends, and best practices in web development.
• Collaborate with team members to ensure efficient and high-quality internal processes.
• Participate in technical discussions and code reviews, applying critical thinking and contributing to the team’s growth.
• Focus on delivering clean, maintainable code with an emphasis on simplicity and usability.

What We Offer:
✔️ Stable and competitive compensation with regular performance-based reviews.
✔️ Opportunities for career growth and continuous skill development.
✔️ Work on innovative projects using cutting-edge technologies.
✔️ A dynamic environment with minimal bureaucracy to focus on delivering results.
✔️ Professional bookkeeping and tax support.
✔️ Compensation for external English language training.

Why Join Us?

We’re a dynamic team passionate about creating impactful projects. At CUDEV, you’ll grow professionally while collaborating with experienced colleagues in an environment that fosters creativity, innovation, and continuous learning.

 Who we’re looking for
We’re looking for a Senior Java Backend Developer to design, implement, and integrate highly scalable RESTful APIs and cloud-based distributed systems.
The goal is to ensure maintainable code, robust automated testing, and operational stability within a modern AWS ecosystem.

Ideal candidate:
• 7+ years of proven, practical experience with Spring Boot
• Strong proficiency in Java 17+/21, including modern language features
• Expertise in RESTful API design, implementation, and integration
• Strict adherence to clean code principles, automated testing, and SOLID, KISS, YAGNI
• Hands-on experience with cloud-based/distributed systems, specifically AWS (Lambda with Java runtime, API Gateway, CloudWatch)
• Strong CI/CD practices with a focus on monitoring and operational stability
• Very mature and fluent English for Pan-Baltic level communication
• Nice to have: Previous experience in banking, finance, or regulated environments; Quarkus experience

 Cooperation details (white-label)
• Start: ASAP, Full-time
• Format: Hybrid/Remote with occasional not being afraid office visits, paid business trip if to another country. Once per month on average.
• Budget: Open for your rates (in EUR)

 Senior Data Engineer

 Client - Enterprise Banking Client in the Baltics

Account Manager (B2B – ISO & PSP Partnerships)

FMPay is an international fintech company building modern infrastructure for online payments, digital payouts, and acquiring.

We work with PSPs, ISOs, fintech platforms, and global merchants, helping them scale efficiently, operate reliably, and meet the requirements of a regulated financial environment.

As we continue expanding our B2B partnerships division, we are looking for a skilled and motivated Account Manager to develop long-term relationships with key partners and ensure the stability of both operational and commercial processes.

Role Overview

The Account Manager will be responsible for managing and growing partnerships with ISOs, PSPs, and strategic clients.

This is a full-cycle, end-to-end position covering all stages of the partner journey — from lead evaluation and onboarding support to performance analysis, risk monitoring, and involvement in compliance processes.

If you enjoy a blend of analytics, communication, and deep operational immersion into fintech processes, this role is an excellent match.

Key Responsibilities

• Build and maintain strong relationships with assigned ISOs, PSPs, and strategic merchants.
• Act as the main point of contact throughout the entire partnership lifecycle.
• Conduct regular business reviews, identify growth opportunities, and proactively resolve issues.
• Oversee the full client journey: from lead qualification and onboarding to integration, operational support, and portfolio optimisation.
• Take over qualified leads from the Sales pipeline, assess suitability, and guide partners through onboarding requirements.
• Coordinate cross-functional communication between Compliance, Risk, Operations, Technical, and Finance teams.
• Monitor key indicators such as volumes, chargebacks, reserves, margins, and overall risk exposure.
• Support Compliance and Risk teams during periodic reviews, ODD, and KYC/KYB updates.
• Ensure partner activities remain aligned with scheme rules and internal policies.
• Maintain accurate CRM records and track all partner interactions, documentation, and operational updates.
• Provide structured feedback on product needs, market trends, and recurring partner requests.
• Serve as a bridge between commercial objectives and operational execution.

Requirements

Must-Have:

• 3+ years of experience in account management, partner management, or client success within a PSP, fintech, or acquiring organisation.
• Strong understanding of card acquiring processes: transaction flows, settlements, chargebacks, reserves, and scheme compliance.
• Proven experience managing relationships with ISOs, PSPs, or technology-driven partners.
• Hands-on experience with merchant onboarding and knowledge of KYC/KYB, risk assessment, and due diligence processes.
• Ability to interpret performance data and convert insights into actionable strategies.
• High level of independence, organisational skills, and ability to manage multiple projects simultaneously.

Nice to Have:

• Experience working with regulated financial institutions.
• Knowledge of international payment flows and cross-border business models.
• Additional European language.
• Experience with CRM and ticketing systems.

What We Offer

• Remote work or office locations in Malta/UK (with relocation/administrative support if needed).
• Opportunity to work with key international partners (ISO, PSP, fintech platforms).
• High degree of ownership and direct influence on commercial performance.
• Modern equipment and all necessary tools for productive work.
• Professional growth within a strong fintech team.
• Participation in international industry and fintech events.
• Competitive compensation + performance-based bonuses.

If you're looking to grow in an international fintech environment, build strong strategic partnerships, and work confidently with payment processes — we’d love to meet you!