Jobs at Djinni

We are looking for a technical person like for business analyst position that have strong technical skill working with data.

As Data Analyst, you will be responsible for mapping/converting/transforming data from different data sources using Altova Software.

This client is from Germany.

Location: Ukraine, remote, full time.

Requirements:

• Advanced English level;
• Data matching / data mapping experience;
• Experience working with different data formats: XLS, JSON, CSV;
• Basic SQL knowledge;
• Communication skills, self-organization, responsibility, teamwork.

It will be a plus:

• Experience working with the ERP system;
• Experience ALTOVA software;
• Advanced SQL skills;
• Knowledge of the German language.

Ми шукаємо досвідченого DevOps-інженера, який допоможе будувати надійну та безпечну інфраструктуру.

 Основні вимоги
 • Впевнений досвід роботи з AWS:
 • EC2, RDS, S3
 • IAM, VPC
 • CloudWatch, Auto Scaling
 • Досвід роботи з Infrastructure as Code:
 • Terraform або CloudFormation

 Контейнеризація та деплой
 • Практичний досвід з Docker
 • Налаштування та підтримка CI/CD:
 • GitHub Actions або GitLab CI

 Мережа
 • Глибоке розуміння:
 • VPC, VPN, Subnets, Load Balancer
 • Робота з:
 • DNS, SSL, Firewall

 Моніторинг та відмовостійкість
 • Налаштування моніторингу:
 • CloudWatch, Grafana
 • Розробка та підтримка:
- Backup-стратегій
- Disaster Recovery рішень

 Безпека
 • Управління доступами (IAM policies)
 • Робота з Secrets Manager
 • Шифрування даних

Повна зайнятість, офіс

WHO WE ARE:

Volpis is a company of ambitious professionals providing Web & Mobile App Design and Development services for more than 9 years. Regularly listed in the Top IT Outsourcing Companies and Top Custom Software Development Companies on Clutch.co. Being a full-service company, we provide expertise in all phases of the software development life cycle. We’ve successfully covered more than 100 products all over the world. Together, we’ve created a dynamic, fun, inspiring environment where we can be ourselves and grow each day.

Location — only LVIV!

Required Experience/Skills:

• 2+ years of experience in B2B content marketing for software development companies;
• Proven success in creating high-performing SEO articles that rank and generate leads in competitive B2B spaces;
• Experience building content clusters within industry verticals;
• Strong SEO knowledge — including keyword research, SERP analysis, and on-page optimization;
• Quickly grasp complex technical and business topics through research or communication with internal experts;
• Ability to write in a defined Tone & Voice, getting it right on the first try;
• Analytical mindset. Сonfident using tools like GSC, Ahrefs, or SEMrush to monitor performance and implement improvements;
• Excellent communication skills — able to extract insights from experts and translate them into clear, authoritative content;
• Ability to clearly explain and justify your editorial decisions;
• Basic experience with link building;
• Proficiency in AI tools to accelerate writing process;
• Solid understanding of EEAT principles;
• Understanding of how to align content with sales goals and buyer journeys;
• Proactive and self-motivated — driven by measurable outcomes.

Would be a plus:

• Familiarity with Account-Based Marketing (ABM), lead generation funnels, or newsletter content strategies.

Responsibilities:

• Build and maintain a content plan for assigned industry verticals — including both new content and article updates;
• Conduct in-depth SEO research — identify keywords, analyze SERPs, evaluate competitor content, and define structure based on search intent;
• Interview internal experts (developers, CTOs, BAs) to extract insights for original, experience-driven content;
• Write long-form, high-quality SEO articles, case studies, and landing pages that follow our internal structure, format, and tone;
• Optimize each piece for SEO, EEAT, internal linking, and conversion-focused structure (including metadata, CTAs, visuals, and FAQs);
• Organize backlink building to support content growth;
• Publish and format content on our website using the WordPress console;
• Track content performance in GSC, Ahrefs, or other analytics tools and propose data-driven improvements.

Your Benefits:

• 15 days paid vacation;
• 7 days 100% paid sick leaves;
• Sport and health compensation;
• Flexible working hours;
• Corporate training (internal and external);
• IT Cluster membership;
• Personal Birthday and anniversary gifts;
• Сorporate parties and team-buildings;
• Company legal and accounting support.

Job Description

Required:

• Strong hands-on experience with:
• - Power Automate
• - Dataverse
• - Power Platform environments and solution management
• - Microsoft Teams integrations
• - Copilot Studio integrations
• Experience deploying enterprise Power Platform solutions
   
• Strong understanding of:
• - Power Platform ALM
• - environment strategy
• - managed/unmanaged solutions
• - security roles and governance
• Experience integrating APIs and external services
• Familiarity with Azure and Microsoft 365 ecosystem
• Strong troubleshooting/debugging capability Ability to work in fast-moving prototype-to-production environments

Nice to have:

• Azure Functions or custom connectors
• Power Apps experience CI/CD for Power Platform
• Experience distributing and managing enterprise agents inside Microsoft Teams
• Familiarity with AI/agent workflows Healthcare or regulated industry experience

Job Responsibilities

• Responsibilities Design and maintain Dataverse schemas and relational data models
• Build and maintain Power Automate workflows
• Implement integrations between Copilot Studio agents and enterprise systems
• Manage deployment, environments, solution packaging, and release processes
• Configure security roles, permissions, and governance within Power Platform
• Support distribution and rollout of agents across Microsoft Teams and Microsoft 365 environments
• Optimize reliability, observability, and maintainability of workflows
• Build reusable automation components and integration patterns
• Troubleshoot production workflow and connector issues
• Collaborate closely with AI/product leadership to operationalize new agent experiences

Department/Project Description

We are looking for an experienced Microsoft Power Platform engineer to help operationalize AIdriven workflows built with Copilot Studio. This role is focused less on prompt engineering and agent design, and more on the underlying platform architecture, workflow automation, data modeling, integrations, deployment, and enterprise rollout needed to bring AI agents into production. The ideal candidate understands how to turn prototypes into reliable enterprise solutions

Our client is a leading provider of innovative broadband solutions that deliver video, voice, and data to communications providers around the world. GL team participates in the development, QA, and support of several generations of such solutions.

The cOS project is about developing the new software-based network equipment that provides access to Internet/IPTV/VoIP services using powerful servers.

It is an innovative solution for Internet Service Providers that will allow to get rid of the existing HW equipment and to migrate to the cloud, saving customers the enormous expenses for the support of a huge number of hardware network equipment. Currently, there are no competitors to this project in the world, and Customer offers the opportunity to be at the beginning of the rapid development of the product, and the opportunity to take their place in a fast-paced engineering team.

We Offer

• Opportunity to work in a team of domain professionals promoting high working standards.
• Experience in support of world-leading Cable Operators and Multiple-System Operators (MSOs) across the globe.
• Comprehensive training in areas of Digital Video, DOCSIS, and Networking.
• Hands-on experience in development, maintenance, and support of modern embedded systems (Linux-based).
• Work with cutting-edge networking solutions employing the latest NFV and SDN technologies
• Work in multicultural development and support teams spread across continents.
• Visiting customers worldwide for troubleshooting complex technical support cases and performing system integration activities

Requirements

• Bachelor’s degree in Computer Science, Electronic Engineering, Telecommunications, or equivalent.
• Experience in IP networking, switching, and routing protocols; TCP/IP stack is a must.
• Experience in the configuration and administration of Linux-based servers is a must.
• Ability to understand technical documentation, including software/hardware configuration guides, schematics, work instructions, and test procedures.
• Strong problem-solving, analytical, and communication skills.
• Knowledge of HFC, DOCSIS, and CMTS configuration and troubleshooting is a plus.
• Knowledge of FTTx is a plus.
• Experience in pre-sales technical support, including product demonstrations and feasibility analysis, is highly preferred.

• Ability to develop and present technical solutions to customers and internal teams is highly preferred.

   

Strong Pluses (optional)

• Knowledge of DOCSIS, DVB/ATSC, CMTS, and BNG configuration and troubleshooting.

• Ability to clearly understand, communicate, and document customer issues.

   

Travel Requirements

• Primarily remote work. Availability to work across North American time zones (PDT, MDT, EDT), depending on customer and account needs.
• Occasional travel to customer labs or deployment sites for integration testing or troubleshooting in EMEA and North America; travel may be up to 75%.
• Occasional training at company office locations across EMEA.

Job responsibilities

• Support activities for client lab integration, testing, qualifications, and field trials.
• Implement IP networking and ecosystem integration with the product to support customer use cases.
• Communicate with marketing, engineering, and sales teams regarding client expectations.
• Responsible for testing new software and hardware; report and track defects to engineering.
• Execute and lead client field trials.
• Train clients on the operation and troubleshooting of the product.
• Train field service teams on the operation and troubleshooting of the product and new supported features.
• Assist with deployments and technical support as needed.
• Assist with supporting customers in conjunction with the Technical Assistance Centre (TAC), as required.
• Investigate, diagnose, and resolve customer issues on-site in a timely manner and, if needed, escalate problems for assistance.
• Resolve equipment performance-related issues within the product and in conjunction with application partners, utilizing technical issue logging and escalation systems as appropriate.
• Develop detailed customer installation and system integration plans, ensuring seamless implementation of solutions.
• Act as a key technical liaison on customer projects, ensuring that technical requirements are met and expectations are aligned.

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We are looking for a Support Engineer with hands-on AWS and Linux experience, strong troubleshooting skills, and the ability to monitor, support, and optimize customer environments in a 24/7 setting.

📍 Work location - Ukraine

Responsibilities

• Respond to incidents according to playbooks 
• Provide customer support in rotating 8-hour shifts to ensure 24/7 coverage
• Monitor and troubleshoot network, infrastructure, and application issues
• Analyze metrics, alerts, and incidents to fine-tune algorithms and thresholds
• Maintain and document monitoring solutions

• Contribute to infrastructure automation and internal Support tools development

  

Requirements

• At least 1 year of experience in a similar position such as NOC/Tech Support engineer
• Hands-on AWS cloud experience 
• Confident Linux OS knowledge
• Network troubleshooting and configuration
• GIT and scripting skills with either Python or Bash
• Web applications architecture understanding 
• Monitoring tools (Prometheus, Cloudwatch, etc.) and principles 
• Upper-intermediate English language proficiency
• Great customer service and confident business communication skills
• Strong troubleshooting and problem-solving skills, drive to prevent incidents
• Be innovative, learn new tools and best practices
• IaaC: CloudFormation, Terraform knowledge - advantage
• CI/CD: Jenkins, ArgoCD - advantage

• Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage

   

What Success Looks Like in Year One

• You demonstrate a strong understanding of the AWS services and infrastructure components monitored across customer environments, including customer-specific dependencies, alerting logic, and operational context. You use this knowledge to perform efficient root cause analysis and reduce investigation time during incidents.
• You demonstrate confident hands-on experience with the core monitoring toolset, including Datadog, CloudWatch, Grafana, Zabbix, and PagerDuty. You can independently configure monitoring for a new customer from scratch, including alerting, dashboards, and escalation flows tailored to the customer’s infrastructure and operational requirements.
• You demonstrate strong Сustomer Obsession, critical thinking, and analytical skills by going beyond alert acknowledgment to analyse patterns across metrics, logs, and events. You apply logical reasoning to identify root causes, distinguish false positives from real issues, improve alerting quality based on your findings, and help translate this ownership mindset across the team.
• You take effective ownership of customer issues, coordinate confidently with internal and external stakeholders, including DevOps, FinOps, AWS Support, and AWS TAMs.
• You can confidently act as the main engineer on shift, support new team members during their ramp-up, and help your shift partner follow the team’s operational flow, communication standards, and escalation process.

• You have successfully achieved the AWS Certified Cloud Practitioner and AWS Certified Solutions Architect - Associate certifications, and continue developing your AWS expertise by preparing for additional certifications aligned with your professional growth path.

   

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• Wellbeing and professional coaching
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

Working Hours: UK Time

Primary Option
Monday to Friday, 8:00 AM – 5:00 PM
 

Alternative Flexible Options

• Monday to Friday, 12:00 PM – 9:00 PM
• Weekend shifts (flexible arrangement)

We’re happy to discuss the most suitable schedule for the right candidate.
 

About Bike Bubl

Bike Bubl is a London-based window and exterior cleaning company providing window cleaning, gutter cleaning, pressure washing, and related services. We focus on reliable service, clear communication, and excellent customer experience.
 

Role Overview

We are looking for a Customer Support & Sales Assistant to help manage customer enquiries, bookings, quotes, follow-ups, and day-to-day support.
 

This role is a mix of customer service, sales support, booking coordination, and admin. You will communicate with customers through phone, email, WhatsApp, and chat, making sure every customer receives a fast, clear, and professional response.
 

Key Responsibilities

• Respond to customer enquiries via phone, email, WhatsApp, and chat.
• Provide information about services, prices, availability, and the cleaning process.
• Schedule appointments and coordinate booking details with the cleaning team.
• Handle cancellations, rescheduling requests, and customer account updates.
• Prepare quotes and follow up with potential customers.
• Support customers in choosing the right service, including regular window cleaning.
• Follow up with customers after service to ensure satisfaction.
• Maintain accurate customer records in the CRM.
• Respond to customer reviews and feedback when required.
• Help resolve small customer issues and escalate complex complaints when needed.
• Support billing queries, invoices, and payment follow-ups when necessary.
• Assist the sales team with customer queries and lead follow-ups.
   

Requirements

• Advanced English, written and spoken.
• Experience in customer support, sales support, or a similar customer-facing role.
• Strong communication and organisation skills.
• Confident working with customers by phone and message.
• Good attention to detail and ability to follow processes.
• Experience using CRM systems, email, WhatsApp, and spreadsheets.
• Ability to manage multiple conversations and tasks at the same time.
• Friendly, reliable, and customer-focused attitude.
• Basic sales skills and confidence following up with leads.
   

Preferred Experience

• B2C customer support or sales experience.
• Experience in home services, cleaning, logistics, or field operations.
• Experience preparing quotes, managing bookings, or working with CRM tools.
   

Required Skills

Customer support, sales support, CRM, lead follow-up, booking coordination, communication skills, attention to detail, problem-solving, English (Advanced) C1+, teamwork.
 

Why Join Us?

You will join a growing London service company where your work directly improves customer experience, sales performance, and daily operations. We are looking for someone reliable, motivated, and ready to grow with the team.

Contract Software Engineer (AI Applications / Full Stack Builder)

• Remote
• Hourly Contract
• Project-based (20–60 hrs/week)
   

We're looking for a highly autonomous Full Stack Software Engineer who thrives in fast-paced environments and can independently build complete applications from concept to deployment.

About the Company

Our client is a stealth AI company developing infrastructure that powers reinforcement learning (RL) environments for leading AI labs. Their systems operate directly within modern AI training loops, helping shape how advanced AI models are evaluated, improved, and deployed.

This is production-focused engineering with real-world impact — not research for research’s sake.

What You'll Do

• Build full-stack applications end-to-end (frontend, backend, infrastructure)
• Translate loosely defined ideas into production-ready systems
• Design and implement systems supporting RL environments and AI agent workflows
• Deliver high-quality software quickly while maintaining scalability and maintainability

• Collaborate directly with founders, researchers, and engineering leadership

   

How You'll Work

• Own a single project from start to finish
• Report directly to an Engineering Manager
• Operate with a high degree of autonomy and minimal oversight
• Use modern AI development tools (Cursor, Claude Code, Codex, etc.) to accelerate delivery
• Review, validate, and take ownership of all generated code
• Independently move from idea → architecture → deployment

Requirements

• Proven experience building and shipping production applications end-to-end
• Strong full-stack engineering background, including:
  • React
  • TypeScript
  • Python
  • FastAPI
  • Modern web architectures
• Strong understanding of:
  • System design and engineering tradeoffs
  • Debugging and performance optimization
  • Writing maintainable, production-grade code
• Experience working independently in startup, freelance, or fast-moving environments

• Ability to use AI coding tools effectively without relying on "vibe coding"

   

Nice to Have

• Experience with LLMs, AI agents, or AI-powered applications
• Experience building data pipelines or web scraping systems

• Familiarity with modern monorepo architectures and developer tooling

   

Ideal Candidate

• Has built and deployed multiple real-world products
• Thinks in systems rather than isolated tasks
• Comfortable owning architecture and implementation decisions
• Uses AI as an accelerator, not a replacement for engineering judgment
• Delivers results with minimal guidance

Who are we?

Sempico Solutions is an international telecom company and business messaging service built around our own product — the Gatum messaging platform. We help our clients deliver different types of messages, such as marketing campaigns, verification messages, OTPs (one-time passwords), and more.

Our mission is to provide fast, simple, and reliable communication between businesses and customers — through SMS and messaging apps — with global reach, anywhere, always.

Our benefits:

• Work in a fast-growing product company where you can grow together with the business.
• Annual paid vacation of 24 calendar days and paid sick leave.
• Remote working format.
• Convenient working hours from Monday to Friday from 9:00 to 18:00 UTC+2 (including 1 hour for lunch).
• Competitive salary: base rate with an opportunity to review each 6 months.
• Step-by-step onboarding and training process - you'll have a dedicated Support Specialist as your mentor from day one.
• Planning your individual career path together with your manager (growth to Support Specialist within 12–18 months).
• Reimbursement of expenses for professional development courses/certifications (up to 75% in agreement with the management).
• Strong positive product-company culture with a good sense of humor.

What about the team?

🏡 100% remote | 🌎 Global team

At our company, everyone is on a first-name basis. There's no unnecessary bureaucracy. We work together, support each other, and move toward common goals. At Sempico Solutions, you'll quickly feel what it means to be a real part of the Team.

Requirements

At Sempico Solutions, we're looking for a proactive and technically curious Technical Support (Escalation Level 1) who is ready to be the first human line of support in the chain: AI → L1 (you) → Support Specialist → CTO.

You are someone who enjoys digging into new systems, isn't afraid to read logs and documentation, and communicates clearly and calmly — even under pressure.

Our ideal candidate has:

• Ability to clearly express thoughts in written communication — structured, professional, client-oriented.
• Responsibility, honesty, and punctuality: you close tickets properly, or escalate with full context — you don't leave things hanging.
• Analytical mindset: ability to break a problem into components, form a hypothesis, and verify it.
• Confidence working in Linux terminal (navigation, reading logs, basic commands) and Windows.
• Basic knowledge of network protocols (TCP/IP, DNS, HTTP) - you can explain what ping, traceroute, and nslookup tell you.
• Basic ability to read tcpdump output at packet level.
• Basic SQL skills (SELECT, WHERE, JOIN) - for diagnosing account state, traffic, and DLR records.
• Readiness to work across multiple channels simultaneously (Telegram, WhatsApp, Teams, HelpCrunch, email) and prioritize in real time.
• Fluent Ukrainian (C1 or native) and English at B2 Upper Intermediate level or higher (both spoken and written).
• Calm and professional behavior with clients, even in difficult conversations - no emotional reactions, no empty promises.
• Eagerness to learn and grow - you try to figure things out yourself first, but aren't afraid to ask.
• Be technically equipped - our work requires being online during working hours regardless of power outages. Reliable internet connection and charged equipment are a must!

Nice to have:

• Experience in technical or customer support (IT / telecom).
• Basic knowledge of SMS / SMPP / CPaaS.
• Experience with HelpCrunch, Zendesk, Intercom, or similar ticketing systems.
• Basic scripting skills (Bash / Python) for routine tasks.
• Experience with Jira / Trello.
• Experience maintaining documentation or FAQ.
• Technical education or self-education in networking / IT.

What You'll Do

• Handle client tickets escalated from AI Support - perform first-level diagnosis and resolve or escalate with full context.
• Diagnose issues at the first human level: read logs, query the database, analyze tcpdump output.
• Work across all client communication channels: Telegram, WhatsApp, Teams, HelpCrunch, and email.
• Escalate to the Support Specialist with complete context - steps to reproduce, hypotheses, relevant data - so the next person can pick it up without asking questions.
• Fully cover the Support Specialist role during their absence.
• Build and maintain the knowledge base: document recurring cases and their resolutions.
• Monitor alerts during working hours as the first human line of response.

We're helping a company replace their current fully outsourced, underperforming India-based team with a strong team that we're assembling in Eastern Europe.
 

The company is an early-stage healthtech startup replacing legacy benefits infrastructure with a modern, proprietary platform — mobile apps, multi-stakeholder portals, and claims tooling — and building the engineering team to own it from the ground up. The startup is successful, well funded and profitable, so you don't ever have to worry about the company closing doors.
 

We're hiring 3-4 middle-to-senior level developers. 
 

Tech Stack: Java Spring Boot, React, AWS. Native mobile apps.
 

As a Senior Developer, you'll be a core contributor to building and maintaining a modern healthtech platform. You'll work closely with the Tech Lead to implement architectural standards, take ownership of features end-to-end, and help set the bar for code quality across the team. This is a hands-on role — you'll be deep in the codebase every day.
 

– You must be comfortable in Java and Spring Boot.

– You are comfortable working across front end (React) and back end.

– You are very comfortable using Claude Code and will show off your workflows on the interview
– Bonus points for knowledge of HIPAA compliance 

We are looking for a strategic and creative Marketing Manager to drive growth through multiple channels. You will lead social, paid, and partnership strategies for Smartist, the #1 art visualization app on the market.

What You’ll Do 🛠️

• Influencer Marketing: Identify, recruit, and manage relationships with art and design influencers to drive authentic brand advocacy.
• Affiliate Program: Build and scale our affiliate network, negotiating commissions and tracking performance to maximize revenue.
• Social Strategy: Manage social media channels and content to drive organic engagement.
• Paid Ads: Lead paid advertising efforts (Meta) to maximize ROI.
• Retention: Execute push and email campaigns to nurture and retain users.
• Analytics: Track campaign performance (ROAS, CPA) and optimize based on data.

What You’ll Need 🧠

• Experience: Proven track record in social media, influencer management, and affiliate marketing.
• Partnerships: Strong negotiation skills and experience managing creator relationships.
• Paid & CRM: Background in Paid Advertising (Meta) and retention tools (Push/Email).
• Communication: Fluent English with the ability to build strong relationships with partners.
• Mindset: A mix of creative flair for content and analytical thinking for performance.

What You’ll Get 🎁

• Work from Anywhere: A fully remote, flexible work setup.
• Ownership: Opportunity to shape the entire marketing function, including high-impact partnerships.
• Impact: Direct influence on user acquisition, brand identity, and revenue.
• Culture: A dynamic, innovative team at the intersection of art and technology.
• Compensation: Competitive salary based on experience.

Requirements:

• Strong backend development experience with C++ (the bulk of the backend is built on a custom in-house framework)
• Hands-on experience with AWS, particularly S3
• Proficiency with Protobuf
• Experience deploying and operating services on Kubernetes, including performance-driven traffic routing to pods
• Performance engineering skills — hash-based routing, SSD-based caching, and memory-mapped files
• Solid systems / low-level fundamentals (there is no off-the-shelf framework to rely on — much of the stack is custom)
• Ability to work highly autonomously and drive work forward with minimal supervision
• Strong communication skills and experience working in distributed teams (Europe/Ukraine time zone; ~1–2 hours of daily overlap with a US-based team)
• Hands-on experience with AI-assisted development tools — e.g. Claude Code and Codex — including AI skills, plugins, and MCP (Model Context Protocol), with a clear understanding of how to boost personal productivity and code quality using AI tooling

Nice-to-Have:

• Familiarity with OpenTelemetry / observability tooling
• Understanding of LevelDB SSTable concepts and sorted, time-keyed data structures
• Familiarity with Python (used only for a small metadata/auth service)
• Basic DevOps skills

Key Responsibilities:

• Optimize the performance of the C++ data-streaming backend — efficient delivery of large recorded datasets to the browser
• Work on infrastructure-level optimizations: traffic routing to Kubernetes pods, hash-based routing, SSD-based caching, and memory-mapped files
• Operate within a custom data-handling stack — a C++ framework, a custom HTTP server, and a proprietary data format built on top of LevelDB SSTables and Protobuf
• Take ownership of performance work end-to-end, proactively identifying bottlenecks and driving solutions independently
• Collaborate with a primarily US-based team with ~1–2 hours of daily overlap, while working largely independently
• Participate in code reviews and design discussions

About the Project:

You'll join the engineering team of a leading technology company building autonomous mobility and robotics systems. The team develops an internal data visualization platform — a "video and data player" that renders 3D scenes, lidar, and audio recorded by autonomous vehicles. This role sits on the performance work stream: the backend reads on-vehicle data stored in S3, deserializes it from a custom, time-keyed format, and streams it to the browser. The data-transfer service is implemented in C++, and most of the platform's performance gains are expected to come from the backend.

This is a long-term engagement for a strong systems engineer who enjoys low-level performance work and is comfortable ramping on a heavily custom stack with high ownership and minimal supervision.

     We are looking for a talented and fast Motion Designer / Graphic Designer with proven experience in the iGaming industry for project-based collaboration.

     Our priority is creating high-converting promo creatives, banners, and motion ads for casino products.

     If we match well from the start, we are ready to provide a stable flow of tasks and move to long-term cooperation.

Responsibilities

• Create static and animated promo banners for bonuses, tournaments, offers, and casino campaigns
• Produce eye-catching motion creatives and short promo videos for traffic acquisition channels (Facebook, PPC, Telegram, etc.)
• Adapt existing creatives to multiple formats and sizes (Desktop, Mobile, Stories)
• Work with casino-style visual elements - slots, gold, chips, neon, particles, sparks, smoke, dynamic typography
• Generate and integrate AI-generated backgrounds and characters into final creatives
• Create dynamic motion graphics with strong visual impact and high CTR focus

Requirements

• Mandatory experience in iGaming / Gambling niche
• Strong understanding of casino visual style and promo mechanics
• Experience creating high-converting advertising creatives
• Strong skills in Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Premiere Pro (or analogues)
• Understanding of marketing and performance creatives
• Ability to create not just “beautiful visuals”, but creatives that attract attention and drive clicks
• Experience working with AI tools for image/background generation is a strong plus
• Ability to work fast without losing quality

Important Style Expectations

We are looking for someone who can create visuals that feel premium, dynamic, and aggressive in a good way.

Expected style includes:

• powerful text animations
• neon glow
• cinematic smoke
• sparks and particles
• rich casino atmosphere
• explosive but smooth motion
• modern promo aesthetics

Portfolio

Portfolio with gambling/iGaming cases is mandatory. Applications without relevant examples (banners, videos, promo creatives) will not be considered.

Conditions

• Freelance / project-based cooperation
• Payment per creative or per creative pack
• Long-term collaboration opportunity
• Stable task flow for strong performers

Роль

Це роль для сильного SEO Engineer / Technical SEO / Growth SEO Specialist, який хоче мати реальний вплив на product growth, контент-стратегію, website architecture, organic acquisition і довгострокову visibility продукту.

У ONU Health SEO — це не просто “оптимізувати сторінки”.

SEO для нас означає:

• побудувати органічний канал залучення користувачів;
• створити SEO-архітектуру навколо preventive health, symptoms, lab values, chronic diseases, checkups, medications, supplements, fitness, nutrition та longevity;
• працювати з YMYL / health-related content дуже акуратно;
• допомагати користувачам знаходити trustworthy health information;
• будувати scalable content system, який може рости на різних ринках;
• працювати разом із product, AI, design і engineering командою;
• створювати не просто traffic, а traffic, який конвертується в app installs, waitlist, signups і активних користувачів.

Ти будеш відповідати не лише за SEO-таски, а й за побудову SEO growth engine компанії.

Основні обов’язки

• Побудова SEO-стратегії для ONU Health з нуля.
• Technical SEO audit та постійна оптимізація сайту.
• Побудова SEO architecture для health-related content.
• Keyword research для B2C health, preventive health, symptoms, biomarkers, lab values, medications, supplements, fitness, nutrition, longevity.
• Створення структури landing pages, content hubs, glossary pages, health guides та programmatic SEO pages.
• Робота з indexation, crawlability, internal linking, sitemap, robots.txt, canonical tags.
• Оптимізація Core Web Vitals, page speed, mobile experience та technical performance.
• Впровадження structured data / schema markup.
• Робота з Google Search Console, GA4, Ahrefs / Semrush / Similarweb або іншими SEO tools.
• Пошук SEO opportunities через competitors, SERP analysis, keyword gaps та content gaps.
• Співпраця з copywriters, designers, product і developers.
• Побудова SEO content briefs для writers або AI-assisted content production.
• Контроль якості health-related content: claims, disclaimers, trust, sources, E-E-A-T.
• Валідація, щоб контент не виглядав як медична діагностика або небезпечна порада.
• Оптимізація conversion flow з organic traffic у waitlist / app download / onboarding.
• Побудова reporting system: rankings, impressions, CTR, traffic, conversions, CAC impact.
• Проведення SEO experiments і growth tests.
• У перспективі — побудова SEO / content growth команди навколо себе.

Що для нас важливо

• 3+ роки досвіду в SEO, бажано в B2C, SaaS, marketplace, health, wellness, fintech або content-heavy products.
• Сильне розуміння technical SEO.
• Досвід побудови SEO strategy, а не тільки виконання окремих задач.
• Розуміння як працюють search intent, topical authority, content clusters і internal linking.
• Досвід роботи з Google Search Console, GA4, Ahrefs / Semrush.
• Вміння аналізувати SERP і будувати контент не “по keywords”, а по user intent.
• Розуміння on-page SEO, technical SEO і content SEO.
• Вміння працювати з developers: ставити задачі, пояснювати impact, перевіряти implementation.
• Product mindset: розуміння, що SEO має приводити не просто traffic, а правильних користувачів.
• Growth mindset: готовність тестувати, міряти, ітеративно покращувати.
• Ownership mindset: не чекати ідеальних інструкцій, а самому бачити opportunities і ризики.
• Комфорт у стартапі, де процеси ще будуються.
• Уважність до деталей, особливо в health-related content.

Буде великим плюсом

• Досвід у healthtech, medtech, wellness, fitness, insurance або longevity продуктах.
• Досвід з YMYL / medical / health content.
• Розуміння E-E-A-T, trust signals, medical disclaimers і source-based content.
• Досвід запуску programmatic SEO.
• Досвід роботи з multi-language SEO: English / German / Ukrainian або інші ринки.
• Досвід SEO для mobile apps, app landing pages або ASO.
• Досвід з Webflow, Framer, WordPress, Headless CMS або custom frontend.
• Базове розуміння HTML, CSS, JavaScript rendering, SSR / CSR.
• Досвід із link building або digital PR.
• Досвід з AI-assisted content workflows.
• Розуміння privacy, GDPR і compliance-sensitive products.
• Досвід побудови SEO-напрямку з нуля.
• Досвід роботи в early-stage startup.

Чому це цікаво

💡 Великий scope — ти будеш відповідати не за один блог, а за organic growth engine міжнародного health product.

💎 Equity — можливість отримати частку в компанії на ранній стадії.

🧠 Вплив на фундамент — ти допоможеш побудувати SEO architecture, content system і growth process з самого початку.

🚀 Lead-track — можливість вирости в Head of SEO / Head of Growth / Organic Growth Lead разом із компанією.

🌍 Глобальна амбіція — ми будуємо не локальний сайт, а міжнародну health platform.

❤️ Сенс — це продукт, де якісний контент і правильна SEO-стратегія можуть допомогти людям краще розуміти своє здоров’я і діяти раніше.

Кого ми шукаємо по духу

Нам потрібна людина, яка хоче не просто “робити SEO”, а:

• мислити як співбудівник продукту;
• бачити SEO як стратегічний growth channel;
• розуміти, що в healthtech контент має бути не тільки оптимізованим, а й відповідальним;
• любити складні content-heavy і data-driven продукти;
• вміти будувати структуру там, де її ще немає;
• мати ownership за organic growth;
• хотіти залишити слід у фундаменті компанії.

Team in UA is looking for a Head of Support to own and lead a customer support and live operations team. This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for building, managing, and continuously improving a 24/7 support team that delivers world-class service to our customers and partners.

This is a hands-on leadership role. You'll set the strategy and standards for support operations while staying close enough to the work that you can step in during critical moments. You'll be the person accountable for meeting our support SLAs and ensuring that when live events are on the line, our team delivers. 

Responsibilities

• Lead and manage the support organisation, including Support Shift Leads and Technical Support Agents
• Build, grow, and develop the support team with a focus on hiring, onboarding, coaching, and performance management
• Establish and maintain the shift rotation to ensure consistent 24/7 coverage
• Define, document, and enforce support processes, playbooks, and best practices
• Own platform and response time SLAs: tracking, reporting, and ensuring we meet our commitments
• Step in to cover shifts as needed during periods of high demand, incidents, or team gaps
• Work cross-functionally with engineering, integrations, and commercial teams to manage escalations and drive performance and process improvements
• Identify operational risks and opportunities, surfacing insights from support data to inform product and business decisions
• Establish feedback loops between support and engineering to address recurring issues and improve platform reliability

• Champion a culture of accountability, continuous improvement, and customer-first thinking

   

Requirements

• Proven experience leading a technical support or live operations team, ideally in a 24/7 environment
• Track record of building and scaling support functions including hiring, training, and developing team members
• Strong understanding of SLA management, including defining metrics, tracking performance, and driving accountability
• Comfortable with technical concepts and able to engage credibly on streaming, APIs, and integrations
• Excellent communication skills, able to represent support at a senior level internally and externally
• Highly organised with strong operational instincts and attention to detail

• Willingness to be hands-on when the situation demands it, including covering shifts

   

Nice to Have

• Experience working cross-functionally with engineering, product, and commercial teams
• Familiarity with support tooling, ticketing systems, and incident management platforms

• Background in platform-as-a-service or B2B2C business models

   

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.