Jobs at Djinni

Our German customer, which successfully develops online card games for browsers and mobile devices, is seeking a Senior PHP Developer.

Duration: 
Full-time, long-term. 

Requirements:
- 10+ years of professional experience in PHP development. 
- Experience with MySQL is a must
- Experience with Java will be a plus. 
- Experience in (test-driven) development. 
- Sense for performance and optimization. 
- Spoken English B2+ level

Nice to Have 
- Experience with another programming language, such as Python, would be an advantage. 
- Experience regarding test automation with relevant frameworks would be an advantage. 
- Professional experience in the mobile or games industry. 

We are looking for a Senior/Lead Computer Vision Engineer to design and build high-performance perception systems for autonomous platforms, robotics, and advanced navigation operating under strict real-time and hardware constraints.

You will shape the architecture, implementation, and optimization of the entire vision pipeline - from geometric processing and object detection to tracking, sensor fusion, and integration with control systems. This role is ideal for someone who can independently solve hard technical problems and deliver reliable systems on embedded hardware.
You will work directly on defense projects for Ukraine, seeing a short path from code implementation to field testing.

What We Offer

• The chance to design mission-critical autonomous vision systems.
• Direct contribution to defense projects for Ukraine.
• Collaboration with top experts in vision, robotics, and embedded systems.
• Ownership of key architectural and technical decisions.
• Competitive compensation based on experience.
• Temporary military service exemption for work on defense-critical projects.

Requirements

Core Technical Skills

• 10+ years commercial software development; 5+ years in CV/ML or robotics.
• Degree in Computer Science, Math, Physics, or similar.
• Proven record of successful design and implementation of real-time CV or control algorithms.
• Strong in:
  • Object detection & tracking, Kalman filtering, sensor fusion.
  • Camera calibration, multi-view geometry, 3D reconstruction.
  • SLAM / visual odometry.
  • Real-time control or optimal control algorithms.
• Expertise with PyTorch or TensorFlow.
• Embedded ML optimization: TensorRT, ONNX, quantization, pruning.
• Excellent C++14/17/20 and solid Python.
• Experience with:
  • NVIDIA Jetson, ARM SoCs.
  • Low-latency video pipelines: GStreamer, DeepStream.
  • OpenCV, linear algebra, numerical methods.
  • ROS/ROS2.
  • Building reliable real-time systems in challenging conditions.
• Ability to work independently with minimal supervision.

Responsibilities

• Architect and implement vision algorithms for autonomous platforms.
• Optimize CV/ML models for real-time performance on constrained hardware.
• Design and maintain low-latency camera pipelines (GStreamer, CUDA, DeepStream).
• Integrate vision with navigation, sensor fusion (IMU), and control systems.
• Perform camera calibration, geometric vision, and sensor alignment.
• Research and evaluate new algorithms to further improve accuracy, robustness, and performance.
• Participate in hardware/sensor selection and system architecture design.
• Ensure robustness, safety, and performance of deployed systems.
• Support field testing and system maintenance.

Nice to Have

• Experience with:
  • Night-vision cameras, infrared sensors.
  • Autonomous robotics, drones, UGVs, UAV/UGVs.
  • Multi-sensor fusion (Camera + IMU + LiDAR).
  • Real-time CV.
  • MLOps / deployment pipelines.
  • Experience with ArduPilot/PX4, MAVLink, or Betaflight integration.
  • Mission-critical or functional safety systems.
  • Web/cloud monitoring or remote telemetry tools.

Job Description

The project aims at building the next generation of security management and assurance by introducing the automation of enforcing security policies and controls in telecommunication networks by analyzing, systemizing, scripting and verifying through test automation.

 Keyskills - Must Have

• Bachelor or Master degree in Computer Science or Engineering.
• Python
• Ansible and Shell scripting
• Cybersecurity domain knowledge
• Any DevOps competence for Cloud Solutions, CI/CD, Automation. Experience of working with various OS types, databases and cloud orchestration frameworks such as Kubernetes, Docker, Vagrant, Ansible, etc. Experience in DevOps 
• Good verbal and written English communication skills

Keyskills - Nice to Have

• Experience in Telco and/or IoT domains
• Software development experience
• Knowledge of the Security Standards – ISO 27001, NIST, CIS-CAT, ETSI-SecSecurity Certificates - CISSP, CISM, CCSP, CompTIA Security+, CEH, GSEC, OSCP

Additional Skills

• Experience working with geographically distributed teams

Job Responsibilities

• System hardening
• Automation of security policies and verification tests
• Scripting with Python, Ansible, and Shell

Department/Project Description

The Client is a world leading telecommunication company. 

The project’s goal is to automate security processes in telecommunication networks.

Skill Category

Engineering - Other

Keyskills - Must Have

• Python
• Ansible
• Shell-Scripting
• Network Security
• Docker
• Bash

Keyskills - Nice to Have

• Kubernetes

About us:
AIR Media-Tech is the ultimate space for creators. With over 30 advanced tools and expert support, we help creators grow, monetize, and safeguard their content. For over 15 years, we’ve been empowering creators to expand their reach, boost their income, and scale globally with innovative solutions tailored to their needs.

About product: 

MilX — Banking for YouTube Creators

MilX is a global fintech app for monetized YouTube creators, operating across the USA, Turkey, LATAM, EU, and 80+ countries.
We replace traditional AdSense payouts and give creators:

• daily payments
• 10+ payout methods
• crypto withdrawals
• multi-currency transfers
• Active Funds (up to 6 months of future revenue in advance)

We are part of the official YouTube Partner ecosystem (via ScaleLab / AIR).

Who We Are Looking For: 

A Senior SDR whose main strength is manual outreach, personalized communication, and strategic hunting of creators.

Key Responsibilities: 

• Manual Outreach (Primary responsibility — 50–60% of time)
• Research, find, and qualify YouTubers manually across multiple platforms.
• Respond to inbound leads quickly.
• Convert inbound interest into channel connections.
• Conduct intro calls and product demos.
• Track creator revenue potential, niche, risks, and monetization quality.
• Build multi-step outreach flows (but keep messages personal).
• Give feedback to the marketing team on creator insights.

Requirements: 

• 2+ years in sales / SDR / BD roles, ideally outreach-driven.
• Proven experience with manual outreach — not only automation tools.
• Comfort pitching on calls and in DMs.
• Excellent written English (B2 at least) for natural-sounding messages.
• Experience selling to creators, influencers, or digital communities is a huge plus.
• Ability to research creators independently and intelligently.

The Benefits:

• Quality health insurance
• Remote work and flexible schedule
• Financial compensation for language courses
• Corporate events for you and your family
• Online and offline team building
• Vacation leave of 18 work days
• Paid sick leave
• Corporate library, lectures, and webinars
• Opportunity to participate in volunteer and charitable projects
• Gifts for birthdays and special occasions (weddings, Christmas, etc.)

Do you want to be involved in outstanding projects? Send us your resume.

If we feel you could be a good fit, we will contact you soon!

“CodeSmart” Software Engineering Artel is looking for a Middle Backend Java Developer to join our growing team. Under the supervision of the Engineering Manager, you will be responsible for designing, implementing, and maintaining scalable microservices for non-game products. You will work closely with cross-functional teams to ensure seamless integration, robust performance, and top-notch reliability in our applications.

What You Will Do

• Design & Implement Microservices using Java (8+) and Spring Boot frameworks, ensuring high performance and reliability.
• Collaborate with Cross-Functional Teams (QA, Product, DevOps) to troubleshoot, refine requirements, and deliver robust solutions.
• Develop Database Interactions using JDBC, JPA, and modern persistence frameworks.
• Containerize services using Docker and Kubernetes for highly scalable deployments.

Must-Have Requirements

1. Core Java
   • Solid understanding of types, classes, exceptions, collections, and concurrency (multithreading).
   • 4+ years of commercial experience with Java (version 8+).
2. Design Patterns & Refactoring
   • Proven ability to apply common design patterns (e.g., Singleton, Factory, Observer, Strategy)
   • Experience in refactoring legacy code to improve maintainability and performance.
3. Database + JDBC + JPA
   • Familiar with DDL and DML operations, table relationships, and ACID properties.
   • Experience with JDBC: statement, prepared statement, callable statement.
   • Understanding of JPA: entities, EntityManager, EntityManagerFactory, and uni-/bi-directional relationships.
4. Spring Ecosystem
   • Spring Core (DI, IoC): Clear understanding of dependency injection and inversion of control.
   • Spring Security: Basic authentication/authorization principles and secure REST APIs.
   • Spring AOP: Familiarity with aspect-oriented programming for cross-cutting concerns.
   • Spring Data: Experience with Spring Data JPA or similar for data access.
   • Spring Integration: Knowledge of enterprise integration patterns within Spring.
   • Spring Web (Servlet API + Filters): Building RESTful services and handling web requests.
   • Spring Cloud: Familiarity with service discovery, configuration, and distributed tracing.
5. Netflix OSS
   • Hands-on experience with Eureka, Ribbon, Hystrix, etc. for service discovery, client-side load balancing, and resilience.
6. Docker & Kubernetes
   • Ability to containerize applications using Docker.
   • Deploy microservices on Kubernetes (k8s) for orchestration at scale.
7. CI/CD Pipelines
   • Proficiency with automated build and deployment pipelines (e.g., Jenkins, GitLab, GitHub Actions).
8. AWS Cloud Services
   • Practical experience with AWS (EC2, S3, RDS, or other services) to host and manage applications.

Nice to Have

• Monitoring & Logging: Experience with Prometheus, Grafana, ELK stack, or similar.
• Testing Best Practices: Familiarity with TDD/BDD frameworks like JUnit, Mockito, Cucumber.
• Security & Performance: Basic knowledge of securing REST APIs and performance tuning in distributed environments.
• Analytical Mindset: Strong debugging and problem-solving attitude to optimize system performance and reliability.

Why Us

• Cutting-Edge Technologies: Work with a multi-national team of experienced software engineers building high-demand, high-tech products.
• Full Remote Work: Enjoy the flexibility of working from anywhere—offices available in Lisbon and San Francisco if you prefer on-site.
• Result-Driven Organization: Outcomes over processes—no micromanagement, just the freedom to deliver great solutions.
• Flexible Working Hours: Define a schedule that best fits your productivity.
• Competitive Compensation: We offer a market-leading salary and benefits package.

“CodeSmart” Software Engineering Artel is looking for an experienced Senior Backend Java Engineer to join our high-performance engineering team. In this role, you will drive architecture decisions, lead development of scalable microservices, and ensure the technical excellence of our non-game products. You will collaborate closely with product, DevOps, and engineering leadership to influence system design, optimize performance, and uphold best practices across the platform.

What You Will Do

• Architect & Develop Distributed Microservices using Java (8+) and Spring Boot, ensuring system scalability, high availability, and fault tolerance.
   
• Lead Technical Decisions across the backend stack, including design patterns, integration strategies, data models, and service communication.
   
• Mentor and Guide Team Members, set engineering standards, and review code to ensure quality and consistency.
   
• Optimize System Performance through deep profiling, load analysis, and refactoring of critical components.
   
• Collaborate with Cross-Functional Teams (QA, Product, DevOps) to drive technical alignment, resolve complex issues, and deliver high-impact features.
   
• Design & Maintain Database Layers, including optimized query design, indexing strategies, and efficient JPA usage.
   
• Containerize & Orchestrate Services using Docker and Kubernetes for resilient, scalable deployments.
   
• Own CI/CD & Cloud Deployment Strategies to streamline releases and improve reliability.
   

Must-Have Requirements

1. Core Java Expertise

• Deep understanding of collections, concurrency, JVM internals, and performance tuning.
   
• 7+ years of commercial experience with Java (8+).
  
   

2. Advanced Design & Architecture

• Strong command of design patterns, enterprise architecture, and modular system design.
   
• Proven experience refactoring or re-architecting legacy systems at scale.
  
   

3. Databases & Persistence

• Advanced SQL knowledge: schema design, normalization, relationships, and ACID principles.
   
• Expert experience with JDBC, JPA/Hibernate, entity modeling, and performance tuning.
  
   

4. Senior-Level Spring Ecosystem Knowledge

• Spring Core (DI, IoC), AOP, Security, Data JPA, Web, and Integration frameworks.
   
• Experience with Spring Cloud: service discovery, config, load balancing, distributed tracing.
   
• Ability to design secure, modular, and scalable REST APIs.
  
   

5. Netflix OSS & Distributed Systems

• Hands-on experience with Eureka, Ribbon, Hystrix, or modern equivalents.
   
• Strong understanding of resilience patterns (circuit breakers, retries, bulkheads, rate limiting).
  
   

6. Docker & Kubernetes

• Proficiency in containerization, multi-stage builds, K8s deployments, and Helm (optional).
   
• Ability to design scalable, production-grade deployment pipelines.
  
   

7. CI/CD Automation

• Experience with modern CI/CD systems (Jenkins, GitLab CI, GitHub Actions).
   
• Experience automating testing, deployments, and environment management.
  
   

8. AWS Cloud Expertise

• Practical experience with AWS services (EC2, ECS/EKS)

We’re building Firesale — a platform where sellers create AI-powered listings by simply recording a video.
Buyers see beautiful, interactive posts generated automatically.
It’s fast, visual, and redefines how products are presented and discovered.

Everything is built with a modern, modular architecture — backend on NestJS microservices, frontend on Next.js, and a deeply integrated mobile app at the core of the product.

📺 Watch the intro video (1 min)
https://youtu.be/hU2vJU8fo0w?feature=shared

Ideal candidate profile

• 6+ years of commercial software engineering experience
• 3+ years in a senior iOS engineering role
• Deep hands-on experience with Swift + SwiftUI
• Strong experience with video capture, processing, and streaming (AVFoundation, ReplayKit, custom pipelines)
• Understanding of mobile-first client architecture: async tasks, background work, clean state management
• Experience integrating apps with backend services (REST, SSE/WebSockets)
• Strong grasp of Clean Architecture, modularity, KISS
• Ability to take ownership of complex features end-to-end
• Detail-oriented, proactive, focused on product quality and user experience

Nice to have

• Experience with Combine or async/await-driven data pipelines
• Exposure to event-driven backends
• Experience with local caching (CoreData/Realm)
• Understanding of mobile security, secure storage, JWT, keychain

Role & responsibilities

• Build and evolve the core iOS application experience
• Translate product ideas into clear, maintainable mobile solutions
• Implement main user flows: onboarding, accounts, listing creation, browsing, reservations
• Develop smooth video-centric UI, feed, navigation, and interactions
• Integrate with backend APIs (REST + streaming) and handle real-time updates
• Design modular architecture and establish best practices for state and networking
• Ensure reliability: retries, background tasks, error handling, data consistency
• Optimize performance: animations, scrolling, memory usage, media handling
• Create reusable components and maintain high-quality, testable code
• Collaborate closely with design, backend, and product teams
• Participate in planning, architectural discussions, and feature breakdown
• Refine UX continuously based on metrics and user feedback

What we offer

• Modern architecture — no legacy, no spaghetti
• Remote-first, async collaboration
• Direct product impact — everything you build ships fast
• Fast feedback loop: deep technical discussions & decision-making
• Chance to grow into Lead Mobile Engineer / Mobile Architect
• Work on a product with real users, real marketplace mechanics, and real AI-driven flows

Required Skills

• Swift
• SwiftUI
• AVFoundation / visionOS-level video processing
• REST APIs, SSE/WebSockets
• Mobile architecture, modularization
• Combine или async/await
• Experience working with mobile apps that rely on multiple backend services, real-time event streams, and distributed APIs

Location: Remote
Employment: Part-time (Service Agreement)

From Kyiv to Dubai, from Riga to Toronto — SolveX is where fintech meets global ambition.
We’ve been in payments for years — high volumes, established reputation, strong merchant network, and deep expertise in high-risk industries.

As we continue expanding across Europe, Asia, and LATAM, we’re strengthening our team and opening a role for a Merchant Compliance Specialist — a detail-oriented, structured, and fast specialist who understands iGaming/affiliate/payment flows and ensures every merchant passes flawless onboarding and ongoing checks.

About SolveX

SolveX is a leading fintech company specializing in payment solutions for high-risk industries.

Before the war, SolveX dominated the Ukrainian payments market as the top provider for major merchants and aggregators. In 2024, we relaunched from Kazakhstan — and today we process over $100M monthly transactions, expanding rapidly across Europe, Asia, and Canada.

With offices in Almaty, Kyiv, Riga, Warsaw, Dubai, and a global remote team, we combine local presence with international reach. Our strength? Building localized payment methods and tailor-made solutions that drive faster onboarding, compliance, and merchant growth.

Your Mission

Ensure that all merchant URLs, licenses, providers, and internal registries are verified, accurate, compliant, and always up to date.
Your work directly influences onboarding speed, merchant approval rates, compliance safety, and overall transaction stability.

What You Will Do

• Approve and verify merchant URLs during onboarding
• Check URL statuses in the company’s internal registry
• Maintain and regularly update internal merchant URL registries
• Update provider registries and ensure all data is accurate
• Verify merchant licenses on their websites
• Check licenses via official iGaming operator registries
• Communicate with internal teams to clarify compliance-related points
• Identify inaccuracies, risks, or red flags and escalate when necessary
• Support smooth merchant onboarding and ensure alignment with compliance standards

Ideal Candidate Profile

Experience & Background

• 1–3+ years of experience in iGaming, affiliate marketing, payments, PSPs, or financial services
• Understanding of gambling/betting/iGaming structure
• Experience working with compliance, merchant data, or operations is a strong plus

Hard Skills

• Confident Excel / Google Sheets user (VLOOKUP, filters, basic formulas required)
• Ability to work with internal registries, large data sets, and documentation
• Strong attention to detail
• Basic understanding of licenses, merchant checks, compliance flows

Soft Skills

• High accuracy and responsibility
• Structured thinking, analytical approach
• Fast learner
• Ability to work autonomously
• Strong internal communication

Languages

• Basic/intermediate written English (required)

   

Why SolveX?

• Stability: Official partl-time cooperation and reliable compensation 
• Flexibility: Fully remote, international environment
• Global exposure: Work with merchants across Asia, EU, LATAM, and CIS
• Growth: Clear path to grow into → Key Account Manager or Business Development (BD)
• Impact: Your work directly affects onboarding speed, compliance risk level, and merchant performance
• Environment: Fast fintech pace, high autonomy, international team

Fullstack DEVELOPER (React / PHP) + AI (claude sonnet/ gemini)

Role: builds landing pages, integrations, Telegram bots, web apps, backend modules. Handles infrastructure and brings technical expertise. Period. 
Uses AI. Does not waste any time. 

Reports to: Project Manager

WHAT HE DOES

1. Landing Pages

• builds landing pages from design (HTML/CSS/JS)
• connects forms → CRM
• sets pixel/events in the tracker
• ensures leads and events fire correctly
• updates text/images on request
• fixes simple bugs

2. Technical Integrations

• webhook setup
• simple API work
• CRM ↔ Tracker ↔ Funnel connections
• redirects / thank you pages
• technical setup for experiments

3. Telegram Bots

• builds simple Telegram bots (collect data, redirect, etc.)
• connects bots to CRM / webhooks
• maintains them
• fixes issues fast

4. Web Apps + Backend

• simple internal web apps (panels, dashboards, forms)
• basic backend for internal functions
• micro-services needed for tests
• simple automation logic

5. Event Manager / Tracking

• builds event logic for the funnel
• sends events correctly into the tracker
• sets button clicks, form steps, etc.
• validates mapping funnel → tracker

6. Technical Expertise + Research

• provides solutions when there is a technical blocker
• tests new tools when needed
• researches technical methods for traffic (only when PM asks)
• manages “interesting” software used in operations
• documents findings

7. Infrastructure

• basic hosting
• domains / subdomains
• SSL
• tracker connections
• CRM connections
• keeps landing pages online and functional
• fixes tech problems in the funnel

WHAT HE DOES NOT DO

• does not decide copy, message, or design
• does not modify funnel flow without a task
• does not create creative ideas or visual logic
• does not talk to sales/traffic unless PM assigns
• does not redesign or restructure systems alone
• does not “optimize” on his own
• does not self-prioritize — he executes the PM’s priorities

REQUIRED SKILLS

• HTML/CSS/JS
• basic Telegram bot skills (Node/Python/etc.)
• webhook & API integrations
• event tracking logic
• basic backend (Node/Python/PHP – any)
• CRM & tracker integrations
• simple hosting/domain management
• technical troubleshooting
• fast technical research

KPIs

• landing delivered <24h
• events firing correctly in tracker
• Telegram bot functional
• integrations bug-free
• funnel stays online
• fast updates (same day)

Looking for web design help with serenitygpt.com around
- making the current website look better: suggest a design for the home page and the other pages
- creating images/graphic for LinkedIn cover images

- helping with the visuals for decks and linkedin posts

Please provide a link to a website you designed that gives a good idea of what you can do for this project.

Looking for a part-time GTM engineer for a dynamic AI startup serenitygpt.com

We have an amazing product that existing enterprise customers love but we have trouble with top of the funnel: i.e., with lead gen.

Looking for help with LinkedIn and email outreach. Open to other growth hacking ideas.

#full-Stack Engineer #remote 2500-3500$ Saas

We’re building an AI-powered App Builder —a platform designed to let anyone create robust applications quickly and intelligently. You’ll be joining a small, focused team shaping the product’s architecture, UX, and performance from day one.

Responsibilities
Lead development of core frontend features with a focus on performance, scalability, and great UX.
Contribute to backend services design and implementation where needed.
Collaborate closely with product, design, and AI teams to deliver end-to-end solutions.
Participate in code reviews, architectural discussions.
Drive best practices for testing, CI/CD, and deployment.

Requirements
3+ years of professional experience as a Full-Stack Engineer (or similar).
Strong expertise with modern frontend frameworks (e.g., React or Vue).
Solid understanding of JavaScript/TypeScript, modern build tools, and state management.
Familiarity with backend technologies (e.g., Node.js, REST APIs, databases).
Understanding of Cloudflare or similar Edge computing and workers
Experience working in fast-paced, early-stage product environments.
Excellent communication and problem-solving skills.
 

Bonus Skills (Nice to Have)
Experience with AI Agents or AI-driven applications.
Docker and containerized development.
AWS and other cloud providers.
Streaming and Web IDE

We are looking for a Senior Golang Developer to design, implement, and maintain scalable backend services. You will develope AI SaaS product  and ensure high-quality code delivery.

Responsibilities

• Develop and optimize backend services and APIs with Golang.
• Architect scalable, secure, and performant solutions.
• Implement core features: routing, storage, session handling, and real-time communication.

• Integrate technologies such as Redis, MySQL, InfluxDB, and OpenAI APIs.

   

Required Skills

• 5+ years of experience in Golang backend development.
• Proficient in Redis, MySQL, InfluxDB, OpenAI APIs
• Strong knowledge of RESTful APIs, microservices, and distributed systems.
• Familiarity with CI/CD workflows and containerization (e.g., Docker).
• Excellent debugging, performance optimization, and problem-solving skills.

• Working with startups experience

   

Preferred

• Experience with cloud platforms (AWS) and scalable database design.
• Familiarity with tools like go-micro, grpc, or similar.

• AI/ML experience

   

About

Pitch Avatar transforms presentations with AI-powered tools that generate scripts, voice-overs, and AI presenters while tracking performance, analyzing engagement, and capturing leads.

Our Mission

We simplify creating impactful sales, training, and informational content, making presentations interactive, effective, and results-driven.

Key Features

• AI tools for scripts, voice-overs, and avatars.
• Real-time notifications for audience interaction.
• Advanced analytics and CRM integration.

• Trigger logic for avatar behavior and presentation.

   

Why Pitch Avatar?

We bridge the gap between live and recorded presentations, delivering personalized, engaging content that seamlessly connects presenters and audiences.

Be part of our mission to redefine how businesses create and deliver presentations!

What we offer:

• Interesting project (SaaS, AI, NLU, NLP, AWS services );;
• Contract with Austrian company;
• Comprehensive salary;
• Adequate management;
• Paid vacation up to 25 working days;
• Paid sick leave;

I’m building QuestionPunk, an AI-powered survey and interview platform packed with advanced features for researchers, companies, and creators. I’m looking for a driven, reliable salesperson who speaks excellent English, learns quickly, and is hungry to prove themselves.

You’ll reach out to leads, talk to prospects, understand their needs, and turn conversations into paying customers. This is a chance to gain real sales experience, work closely with a founder, and help shape the early growth of a rising startup.

We’re a Swiss e-commerce brand focused on high-end watch straps, and we're looking for a dedicated Email Support Specialist to assist our global customers.

You’ll be responsible for:

• Managing all customer interactions via email
• Assisting with order-related issues, returns, and general inquiries
• Providing polite, efficient, and accurate support
• Following internal SOPs and escalating when needed

We are looking for someone who communicates clearly, is comfortable working remotely, and understands how to deliver a luxury-level support experience.

Only email support — no phone or live chat.