Jobs at Djinni

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.

At N-iX CTO Group, we harness the power of technology to drive innovation and deliver exceptional business value. We specialize in designing and executing industry-relevant solutions that redefine standards in enterprise technology. Join a vibrant team committed to driving large-scale transformation across global enterprises.

As a Principal Solutions Architect, you will play a key leadership role in shaping technology direction, guiding cross-functional initiatives, and enabling high-impact delivery. You’ll be responsible for leading complex solution engagements, from discovery and advisory to implementation, while mentoring architecture talent, strengthening practices, and contributing to company-wide strategic growth.

This role is ideal for a seasoned architect with strong consulting capabilities, a track record of hands-on project delivery, and the ability to scale architectural impact across multiple teams and accounts.

Key Responsibilities

Strategic & Leadership Responsibilities:

• Lead architecture visioning and cross-cutting strategic initiatives across a portfolio of enterprise clients.
• Drive practice growth by establishing frameworks, methodologies, and reusable assets for solution delivery and consulting engagements.
• Build and mentor architecture and engineering teams, ensuring capability uplift and technical excellence across accounts.
• Act as a trusted advisor to client C-level executives and technology leaders, helping shape digital strategy and technology roadmaps.
• Govern architecture implementation across the portfolio to ensure alignment with best practices, maintainability, and long-term value.

Delivery & Consulting Responsibilities:

• Lead or guide discovery phases, assessments, technical workshops, and architecture audits.
• Translate complex business and technical requirements into scalable, sustainable architectural solutions.
• Own solution proposals during pre-sales and upsales, including technical vision, high-level design, risk management, and cost estimation.
• Lead project execution, ensuring architecture is delivered according to vision.
• Evaluate and adopt emerging technologies, aligning client needs with forward-thinking architectural approaches.
• Act as a Chief Architect and lead a team with subordinate architects on the complex accounts.

Qualifications:

• 10+ years of relevant experience in software engineering and solution architecture.
• 3+ years in an architecture leadership or principal-level role within the IT service / IT consulting environment.
• Proven ability to lead complex, high-impact consultancy engagements with global enterprise clients.
• Demonstrated experience building solutions from scratch, preferably for large-scale distributed systems (team size 30+, duration 12+ months).
• Deep understanding of cloud-native architecture, with hands-on experience in at least two major cloud platforms (AWS, Azure, GCP).
• Strong background in microservices, APIs, integration patterns, and distributed system design.
• Track record of coaching, mentoring, and team enablement within a matrixed or consulting environment.
• Exceptional stakeholder engagement and communication skills—equally comfortable with engineers and executives.
• Fluent in modern delivery practices: Agile, DevOps, CI/CD, Infrastructure as Code, etc.
• English - Upper-Intermediate or Advanced

Desirable Certifications:

• SEI Software Architecture Professional
• TOGAF or similar enterprise architecture certification
• Cloud certifications (e.g., AWS Solutions Architect Associate/Professional, Azure Solutions Architect Expert)
• Domain-specific expertise in areas such as data platforms, security, or enterprise integration is a plus

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Our partner is an international cybersecurity and managed IT services company that helps businesses across Europe build secure, reliable, and compliant IT infrastructure.

The company combines 24/7 Security Operations, cloud & infrastructure services, incident response, and compliance, working with clients in fintech, financial services, critical infrastructure, and other regulated industries.

We are currently looking for a Mid-Senior Microsoft SQL Server DBA / Database Engineer who will work with production database environments, performance optimization, DWH, ETL, and reporting workloads, Power BI, and various database technologies, as well as participate in infrastructure modernization and development.

What will be in focus

SQL Server Administration & Operations

• Administration and support of Microsoft SQL Server 2019–2022 in a production environment.
• Monitoring database health, performance, availability, and capacity.
• Management of Backup & Restore, recovery, and disaster recovery procedures.
• Support and maintenance of High Availability solutions, including Always On Availability Groups, Log Shipping, and Replication.
• Planning and execution of SQL Server upgrades, patching, and migrations.
• Management of database security, authentication, permissions, and access controls.
• Working with SQL Server Agent and supporting scheduled database jobs.

Performance Tuning & Troubleshooting

• Investigation and resolution of database performance issues in production.
• Analysis and optimization of SQL queries, execution plans, and database workloads.
• Monitoring wait statistics, system resources, and performance bottlenecks.
• Development and maintenance of indexing and statistics strategies.
• Troubleshooting blocking, deadlocks, concurrency issues, and long-running queries.
• Use of Query Store, Extended Events, and Dynamic Management Views (DMVs) for performance diagnostics.
• Conducting Root Cause Analysis of production incidents and recurring database problems.
• Identifying potential risks and proactively resolving issues before they impact the business.

Database Development Support

• Supporting development teams on SQL and T-SQL optimization.
• Reviewing database designs, schemas, and data models.
• Participation in deployment and release activities.
• Supporting SSIS packages and database integration processes.
• Participation in code reviews of stored procedures, views, functions, and ETL solutions.
• Collaboration with development, BI, ETL, and data teams to improve database performance and reliability.

Monitoring & Automation

• Implementation and support of SQL Server monitoring solutions.
• Development of proactive health checks, alerts, and diagnostic procedures.
• Creation of automation scripts using T-SQL and PowerShell.
• Continuous improvement of operational processes and reduction of manual administration efforts.
• Support and development of technical documentation, operational procedures, and knowledge base.

Must Have

• 3+ years of experience as a Microsoft SQL Server DBA, Database Engineer, or in a similar role.
• Strong hands-on experience with Microsoft SQL Server.
• Practical experience in database administration and production support.
• Experience with Power BI and support of data sources / backend performance.
• Practical experience with at least one of the relational database technologies — PostgreSQL or MySQL.
• Good level of T-SQL and practical experience with query optimization.
• Experience with Execution Plans, Query Store, Extended Events, DMVs, Wait Statistics, indexing, and statistics management.
• Practical experience with SQL Server performance diagnostics, including blocking, deadlocks, concurrency issues, execution plans, indexing strategies, and resource bottleneck analysis.
• Practical experience with Backup & Restore, Always On Availability Groups, Replication, SQL Server Agent, and Database Security.
• Understanding of authentication, permissions, and access controls.
• Solid understanding of Windows Server fundamentals.
• Experience with ticketing systems and incident management processes.
• Ability to independently diagnose, investigate, and resolve complex technical issues.
• Ukrainian and/or Russian language — mandatory.
• English — B1 level or higher.

Nice to Have

• Experience with Azure — Azure SQL Database, Azure SQL Managed Instance, or other cloud database services.
• Experience with AWS and cloud database services.
• Deeper experience administering PostgreSQL / MySQL.
• Experience with SSIS, ETL, and Data Warehouse solutions.
• PowerShell scripting and automation.
• Experience with VMware environments.
• Experience with large database environments, including 1 TB+.
• Experience with monitoring and observability platforms.
• Experience participating in database migrations, modernization, or cloud transformation projects.

Location and Format

📍 Valencia, Spain
🏢 Office-based during the onboarding period
💼 B2B contract
🤝 Long-term cooperation
💰 Compensation terms are discussed individually — depending on the candidate's experience and professional profile.

Hiring Process

1. Interview with Recruiter
2. Interview with Team Lead
3. Final Interview — CTO & CEO

Job Description

• 5 or more years relevant work experience with BS, or 3 or more years or relevant work experience with MS Degree in Computer Science, Electrical Engineering or related field
• Experience across full software development life-cycle including design, requirements, implementation, andtest
• Java, JavaScript/TypeScript and script programming languages
• Strong development skills with databases and SQLs
• Practical experience working within an Agile/Scrum based environment
• Familiar with AWS services for example S3, ECS, EKS, MSK, VPC, RDS, etc
• Knowledge of Kafka

Job Responsibilities

• Designs, develops, debugs, modifies, tests software programs using Java, Scripting and other current programming languages, methodologies and technologies.
• Perform hands-on Java Development, adoption of modern software engineering & delivery practices using Java, Spring Boot REST/Microservices, AWS.
• Documents software development and/or test development by writing documents, reports, memos, change requests. Methods used are determined by approved procedures and standards
• Tracks software development effort by creating and maintaining records in the approved tracking
  management tool.
• Solves engineering problems by analyzing the situation and recommending corrective or alternative actions.
• Analyzes, evaluates, verifies requirements, software and systems by using software engineering practices.
• Investigates, researches, selects software designs, operating systems and/or practices.
• Continuously improves process and work methodologies by interfacing with peers/cross-functional groups and analyzing activities to improve workflow and work processes.
• Directs support personnel and project activities.
• In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
• Represents organization as a prime contact on contracts or projects. Uses discretion, diplomacy, and tact to
  resolve difficult situations. May escalate serious issues to manager.
• Participates in the development of less experienced staff by setting an example, providing guidance, and
  offering counsel.

Department/Project Description

Our customer is an American manufacturer and globally recognized leader in Healthcare and Medical Devices. In close cooperation with the international team you will have the ability to participate in product feature definition, development, testing, and post-release support for innovative medical products.

ABOUT OUR CLIENT

Our client is a leading enterprise data platform company building an open, high-performance data lakehouse for AI and analytical workloads. The platform combines an intelligent SQL query engine, an AI-ready semantic layer, and an open catalog built on Apache Iceberg — enabling Fortune 500 companies across finance, energy, manufacturing, and logistics to unify, query, and govern data at massive scale across cloud and on-premise sources.

ABOUT THE ROLE

We are looking for a Senior Software Engineer to build and operate production AI agent and search services on top of a large-scale data platform. This is hands-on work at the intersection of distributed backend engineering and applied AI: multi-agent workflows, tool-execution infrastructure, retrieval and relevance, and integrations with multiple LLM providers — all running as real, customer-facing production services with the reliability expectations that implies.

RESPONSIBILITIES

• Design and implement scalable multi-agent workflows (including conversation state), tool-execution infrastructure, and data-aware tools working with catalogs, schemas, lineage, SQL, jobs, semantic metadata, data preparation, and visualizations
• Build search and retrieval capabilities with OpenSearch or equivalent — indexing, relevance tuning, hybrid keyword + vector search
• Integrate multiple LLM/model providers with secure configuration and graceful degradation
• Develop APIs and event contracts across REST, streaming/SSE, gRPC, protobuf, and SDKs, including UI integrations
• Operate, monitor, and improve production services — service health, logs, metrics, traces, search-cluster health, latency, and error rates; participate in the team's production-support model
• Investigate incidents, drive root-cause analysis, and ship durable fixes
• Design for permissions, tool approvals, multi-tenancy, and customer-data governance
• Maintain dependencies, apply security fixes, and reduce tech debt; produce designs, tests, runbooks, and documentation; lead technical discussions and review code

REQUIRED QUALIFICATIONS

• B.S. or M.S. in Computer Science, Computer Engineering, or a related field — or equivalent practical experience
• 7+ years of relevant experience, or equivalent demonstrated senior-level impact
• Strong Java software engineering skills
• Strong grasp of concurrency, data structures, API design, testing, maintainability, and backward compatibility
• Solid background in distributed systems, microservices, cloud services, or data-intensive backends
• Hands-on experience with search technologies — OpenSearch, Elasticsearch, or Lucene — including vector search, embeddings, or relevance systems
• Experience building LLM applications, agent/tool workflows, RAG systems, or model-provider integrations
• Strong production instincts: diagnosing failures via logs, metrics, and traces; designing for fault tolerance, retries, cancellation, and recovery
• SQL and familiarity with data platform concepts: catalogs, metadata, schemas, governance, lineage
• Comfort leading ambiguous, cross-service work with clear stakeholder communication and strong written documentation
• Comfortable with AI-assisted development workflows — using modern AI tools productively while critically validating their output
• English Upper-Intermediate or higher (B2+) — daily written and verbal communication with a US-based engineering team
• Availability to work EU business hours shifted 2–3 hours later for daily overlap with US West Coast mornings

DESIRED SKILLS

• LangChain4j or similar agent frameworks
• Python for AI services, evaluation harnesses, or sandboxed execution
• React and TypeScript
• gRPC, protobuf, Quarkus, Kubernetes, MongoDB, KV stores, event-driven architectures
• Apache Arrow, Apache Iceberg, OpenLineage, semantic layers, or data-governance systems
• AI quality evaluation: LLM-as-judge, model benchmarking, production AI metrics
• OpenSearch operations: index lifecycle management, relevance tuning, incident response
• Open-source contributions

DETAILS

• Engagement: Long-term contract
• Location: Europe (EU / EEA / UK), remote
• Working hours: EU business hours, shifted 2–3 hours later for daily overlap with the US West Coast team

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people.

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

Now we're looking for a PSP Manager to take ownership of day-to-day payment operations and performance across assigned platforms, brands, streams, and GEOs. We are looking for a detail-oriented and analytical professional who can monitor payment performance, work closely with PSPs and internal teams, identify issues, and proactively improve payment stability and efficiency.
 

📅 Your daily adventures include:

• Own the day-to-day operation and performance of payment solutions across assigned platforms, streams, brands, and GEOs;
• Manage operational communication and relationships with PSPs, payment partners, aggregators, and platform representatives, including participation in discussions around commercial and operational conditions, coverage, limits, and service improvements;
• Monitor payment method availability, stability, and key performance metrics, including approval rate, decline rate, deposit success rate, Reg2Dep, and payment method conversion, and promptly respond to performance deterioration or disruptions;
• Analyze payment performance by platform, brand, GEO, provider, payment method, currency, BIN, issuer, and transaction type; identify the main causes of failed or declined transactions and implement improvements;
• Build, maintain, and optimize payment routing, cascading, fallback, and prioritization logic, including BIN-level analysis and identification of issuer-, provider-, and GEO-specific performance issues;
• Identify operational and technical bottlenecks affecting deposit and withdrawal flows and coordinate their resolution with internal teams, platforms, and external payment partners;
• Lead the integration and launch of new PSPs and payment methods, including cards, alternative payment methods, and cryptocurrency solutions, coordinating requirements, configuration, testing, launch readiness, and post-launch monitoring;
• Validate cashier functionality, payment redirects, transaction processing, payment method availability, limits, currencies, and GEO restrictions before and after launch;
• Manage payment-related tasks and incidents through Asana, Jira, platform service desks, and other applicable systems; act as the primary point of contact for operational and technical payment incidents, ensuring timely escalation and clear status updates until resolution;
• Monitor PSP performance against agreed operational expectations and initiate corrective actions when performance, stability, or service quality is insufficient;
• Cooperate with Risk & Fraud Prevention, Customer Support, VIP, Product, Retention, Technical, QA, and Analytics teams on payment-related cases and improvement initiatives, including transaction-level investigation of player payment issues;
• Maintain an up-to-date payment method matrix and payment documentation covering brands, GEOs, platforms, providers, currencies, limits, availability, provider information, error descriptions, escalation contacts, operational instructions, and troubleshooting procedures;
• Prepare regular and ad hoc payment performance reports and use dashboards, back offices, monitoring tools, and transaction reports to identify trends, incidents, provider stability issues, performance gaps, implemented improvements, and areas requiring management attention;
• Proactively recommend and implement solutions aimed at improving payment stability, scalability, customer experience, and the overall financial performance of the Company.

🧭 What makes you a great match:

• 2+ years of relevant experience as a PSP Manager or in a similar payments-focused role;
• Hands-on experience with fiat payments, bank transfers, and cryptocurrency;
• Experience with payment monitoring and analysis of approval rates and transaction performance;
• Strong analytical skills and ability to work with payment performance data;
• Experience with BI and reporting tools; Tableau is highly preferred;
• Strong attention to detail and ability to stay focused when working with large amounts of operational and payment data;
• Proactive and initiative-driven approach to work;
• Strong discipline and ability to consistently follow up on ongoing tasks and issues;
• Good communication skills and ability to collaborate with different stakeholders;
• Willingness to learn, develop, and deepen expertise in payments;
• Experience in iGaming is a plus, but not a strict requirement.
   

Benefits

💸 Flexible payment options: choose the method that works best for you;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;
🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

ABOUT OUR CLIENT

Our client is a leading enterprise data platform company building an open, high-performance data lakehouse for AI and analytical workloads. The platform combines an intelligent SQL query engine, an AI-ready semantic layer, and an open catalog built on Apache Iceberg — enabling Fortune 500 companies across finance, energy, manufacturing, and logistics to unify, query, and govern data at massive scale across cloud and on-premise sources.

ABOUT THE ROLE

We are looking for a Senior Software Engineer for the data catalog and enterprise data management layer of a large-scale lakehouse platform — the services that automate data ingestion and autonomously optimize Apache Iceberg tables. You will own features through the full development cycle, from design through deployment, in a multithreaded, distributed environment where scalability, performance, and always-on availability are the baseline expectations.

This is a systems-level, backend engineering role focused on data infrastructure internals — not application development or CRUD services.

RESPONSIBILITIES

• Own the full software development cycle — inception, design, development, testing, deployment — for catalog and data-management services
• Build and operate services for automated ingestion and autonomous optimization of Apache Iceberg tables
• Reason about concurrency and parallelization to deliver scalability and performance in multithreaded, distributed systems
• Drive performance tuning and system-efficiency improvements
• Work with Apache Foundation open-source projects, contributing upstream where agreed
• Participate in code and design reviews, upholding a high engineering bar
• Collaborate with product managers, support teams, and solution architects on feature requests and design updates
• Partner with US-based engineering leads on technical decisions

REQUIRED QUALIFICATIONS

• B.S., M.S., or PhD in Computer Science or a related field
• 5+ years of software engineering experience, preferably focused on database systems or related fields
• Strong object-oriented programming skills in Java or C++
• Solid grounding in data structures and algorithms
• Hands-on experience with multithreaded and asynchronous programming patterns for scalable, performant systems
• A passion for engineering quality — zero-downtime upgrades, availability, resiliency, and uptime as first-class concerns
• Comfort with a fast-moving environment; strong ownership; the confidence to defend a technical position and the openness to be mentored
• Comfortable with AI-assisted development workflows — using modern AI tools productively while critically validating their output
• English Upper-Intermediate or higher (B2+) — daily written and verbal communication with a US-based engineering team
• Availability to work EU business hours shifted 2–3 hours later for daily overlap with US West Coast mornings

DESIRED SKILLS

• Database internals and query planning
• Distributed systems: concurrency control, data replication, storage systems
• Apache Iceberg or other open table formats (Delta Lake, Hudi)
• Messaging systems: Kafka, NATS, or cloud pub/sub services
• Contributions to open-source data infrastructure (Apache projects especially valued)

DETAILS

• Engagement: Long-term contract
• Location: Europe (EU / EEA / UK), remote
• Working hours: EU business hours, shifted 2–3 hours later for daily overlap with the US West Coast team

Senior SAP S/4HANA Business Analyst (FI/CO)
 

We are looking for a Senior SAP S/4HANA Business Analyst (FI/CO) to join a remote nearshore project for an international client.

The project focuses on preparing the future Roles & Responsibilities (R&R) and Capacity Management strategy following the transition to an SAP S/4HANA environment.
 

Responsibilities:

• Collect and analyze business inputs related to the post-S/4HANA operating model
• Support the definition of Roles & Responsibilities
• Contribute to the Capacity Management strategy
• Work with business and technical stakeholders to identify requirements
• Analyze existing processes and translate business needs into clear solutions
• Support discussions and documentation around the future S/4HANA setup
 

Requirements:

• Strong commercial experience as a SAP Business Analyst
• Hands-on experience with SAP S/4HANA
• Strong knowledge of SAP FI/CO
• Experience with business process analysis and requirements gathering
• Experience working with business stakeholders and cross-functional teams
• Strong analytical and problem-solving skills
• Good English communication skills
• Ability to work independently in a remote environment
• German language skills would be a plus
 

If you have strong SAP S/4HANA FI/CO experience and are interested in contributing to an international transformation project, we’d be happy to hear from you.

About the Role
 

We are looking for a motivated Junior Affiliate Manager to join our iGaming affiliate team and work with partners across Africa, Asia, and CIS markets.

This role is a great opportunity for someone with initial affiliate experience who wants to grow within iGaming, develop a strong partner network, and gain hands-on experience with international markets.
 

Responsibilities

• Search for and attract new affiliate partners across Africa, Asia, and CIS.
• Build and maintain relationships with existing partners.
• Support partner onboarding and help with day-to-day communication.
• Negotiate basic cooperation terms under CPA, RevShare, Hybrid, and Fixed models.
• Monitor partner performance and traffic quality.
• Track key results such as FTDs, deposits, conversions, and NGR.
• Prepare regular reports on partner activity and performance.
• Work closely with the Affiliate Team Lead and other Affiliate Managers.
• Coordinate with Marketing, Product, Content, and Design teams when needed.
• Research new traffic sources, partners, and market opportunities.

Requirements

• 6+ months of experience in Affiliate Marketing within iGaming / Gambling.
• Practical experience with at least one of the following regions: Africa, Asia, or CIS.
• Basic understanding of affiliate models: CPA, RevShare, Hybrid, Fixed.
• Understanding of key affiliate metrics such as FTD, CR, deposits, NGR, and ROI.
• Experience communicating and negotiating with affiliate partners.
• Ability and willingness to actively search for new partners.
• English at Intermediate level or higher for international markets.
• Good communication and organizational skills.
• Result-oriented mindset and willingness to learn and grow.

Nice to Have

• Existing affiliate contacts or partner network.
• Experience with affiliate platforms and tracking systems.
• Experience with BetB2B or similar iGaming platforms.
• Basic understanding of traffic quality and affiliate fraud.
• Experience working with multiple GEOs.

Key Objectives

• Build a pipeline of new potential affiliate partners.
• Successfully onboard and activate new partners.
• Develop long-term relationships with active affiliates.
• Generate quality traffic and contribute to FTD, deposit, and revenue targets.
• Gradually build expertise and a strong affiliate network within assigned GEOs.

About the Role

We’re looking for an Automation QA Engineer to join our client project and work closely with the L2 Support team.

A significant part of the role will be focused on working with support tickets and investigating technical issues. You’ll analyze incoming cases, review logs and system behavior, reproduce issues, identify root causes, and help determine the right resolution or next steps.

We’re looking for someone who is comfortable working independently, taking ownership of issues, and improving existing processes rather than simply following predefined instructions.

What You’ll Do

• Investigate and resolve L2 technical support tickets from a QA/automation perspective.
• Analyze logs, errors, API responses, and application behavior.
• Reproduce issues and identify potential root causes.
• Develop and maintain automated tests and scripts using Java or Python.
• Create scripts to automate repetitive troubleshooting and support tasks.
• Improve existing automation and scripting solutions.
• Collaborate with developers and other engineers on investigation and resolution of complex issues.
• Document findings, solutions, and troubleshooting steps.
• Identify recurring issues and suggest ways to prevent or automate their investigation.
• Take ownership of assigned tickets and technical problems from investigation to resolution.

What We’re Looking For

• 2–3+ years of commercial experience in Automation QA.
• Strong knowledge of Java or Python.
• Hands-on experience with test automation and scripting.
• Experience troubleshooting technical issues and working with logs.
• Good understanding of APIs and HTTP.
• Basic-to-good SQL knowledge.
• Experience working with ticketing systems and support-related tasks.
• Experience with Docker/Kubernetes.
• Experience with CI/CD.
• Experience working with AWS or GCP.
• Ability to independently investigate technical problems and find solutions.
• Proactive mindset and willingness to take ownership of processes and improve them independently.
• Strong analytical and problem-solving skills.
• Ability to communicate technical findings clearly to developers and other stakeholders.

Nice to Have

• Experience with L2/L3 technical support.
• Experience with microservices.
• Experience with Kafka.
• FinTech or Payments domain experience.

Why Join FreySoft?

🌍 Work with international clients across different domains and modern technology stacks.

🚀 Work on real production issues and solve challenging technical problems.

🎯 Develop your expertise across automation, troubleshooting, and scripting.

🤝 High level of ownership and trust—you’ll have the freedom to investigate issues and improve processes independently.

💡 AI-first engineering culture that values responsible use of modern development tools.

💰 Competitive compensation based on experience and impact.

You'll own design end-to-end — from problem to shipped UI. The role leans UI: visual craft is what sets the bar here. You'll work shoulder-to-shoulder with Head of Product and CTO on what to build and why.
And you'll do all of it with AI deeply embedded in your workflow — for content generation, prototyping, exploration, and production.

What you'll do

• Design end-to-end flows for the SkinnyRx app and web — onboarding, patient dashboards, intake, billing, content surfaces
• Generate and direct AI-produced content — product imagery, illustration, lifestyle photography, micro-animations, video — at a quality that feels intentional, not stock
• Prototype interactively — in Figma when you need precision, in code (via AI tools) when you need realism
• Partner with product, engineering, copy, and marketing on tight shipping cycles
  
  What we're looking for
• 5+ years in product design with a strong UI portfolio of shipped consumer work
• Deep, daily AI tooling across the workflow:
  • Imagery and video: Midjourney, Sora, Runway, Kling, Nano Banana
  • Code prototyping: Cursor, Claude Code, Codex
  • Production: Figma AI, MCP-based workflows
• Self-direction. You come back with options, not blockers
  
  Why join
• Fully remote, async-friendly, any timezone
• High ownership, weekly shipping
• Generous tooling budget — every AI subscription you need
• Comp scaled to your level

We are looking for an experienced CRM / Retention Lead in the iGaming / betting / casino industry to take ownership of player retention strategy and drive LTV growth.

What you will do:

• Develop and implement retention strategies: reduce churn, increase loyalty and LTV.
• Optimize CRM: segmentation, personalization, and processes.
• Launch and scale retention initiatives: welcome/onboarding programs, loyalty programs, win-back campaigns.
• Conduct A/B testing of campaigns and analyze the effectiveness of bonuses, promotions, and communications.
• Manage all communication channels: email, push, SMS, messengers, in-app.
• Lead a team of retention managers and collaborate with cross-functional teams.

What we expect from you:

• 2+ years of experience in CRM / retention / database marketing.
• Experience in iGaming / betting / casino, launching and optimizing retention initiatives.
• Proficiency with CRM platforms, Google Analytics / Power BI, Excel, Jira / Confluence, ESP.
• Experience with bonuses, promotions, and analytics (NGR, ARPU, churn, LTV).
• English — Upper-Intermediate+ (working proficiency).

What we offer:

• Opportunity to impact key metrics: reduce churn, increase LTV and ARPU, boost repeat deposits.
• Lead projects for implementing a new CRM and developing retention analytics.
• Work with international markets (CIS, Africa, MENA).
• Build and manage a retention team and implement industry best practices.

If you are ready to drive company growth through player retention and lead a team of professionals, join us!

We are looking for an experienced CRM Manager  (Casino & Sportsbook) with mandatory iGaming experience to drive player retention, engagement, and lifecycle marketing across our Casino and Sportsbook products.

In this role, you will be responsible for developing and executing CRM strategies, managing player segmentation, launching personalized campaigns, and continuously optimizing CRM performance through data analysis, automation, and A/B testing.
 

Responsibilities

• Develop and execute CRM strategies to improve player retention, engagement, and lifetime value.
• Build and optimize RFM and behavioral player segmentation.
• Plan, launch, and manage CRM campaigns across Email, Push, SMS, and Onsite channels.
• Design and execute lifecycle, promotional, and reactivation campaigns.
• Create personalized player journeys and targeted offers based on user behavior.
• Conduct A/B testing to improve campaign performance and engagement.
• Analyze CRM performance using key metrics such as Retention, LTV, GGR, Conversion Rate, and Player Activity.
• Collaborate closely with Product, Marketing, VIP, Analytics, and Design teams to improve the customer experience.
• Monitor industry trends and recommend new CRM initiatives and retention mechanics.

Requirements

• 2+ years of experience in CRM, Retention, or Lifecycle Marketing.
• Mandatory experience in the iGaming industry (Casino and/or Sportsbook).
• Strong understanding of player behavior, retention mechanics, and customer lifecycle management.
• Hands-on experience with RFM and behavioral segmentation.
• Experience managing multi-channel CRM campaigns (Email, Push, SMS, Onsite).
• Strong analytical skills with a data-driven mindset.
• Experience working with CRM platforms and analytics tools.
• Upper-Intermediate English (B2) or higher.

Nice to Have

• Experience with CRM automation platforms such as Customer.io, Smartico, Optimove, Fast Track, or similar.
• Knowledge of bonus mechanics and promotional campaigns.
• Experience with SQL, Power BI, Tableau, or other BI tools.
• Understanding of VIP retention strategies.

We Offer

• Competitive salary.
• Fully remote work.
• Flexible start of the working day.
• Full-time position (5/2).
• Opportunity to work in a fast-growing international iGaming company operating in 17 countries worldwide.
• Professional development and career growth.
• Dynamic, international, and data-driven environment.

About the Role

We are looking for an experienced Affiliate Team Lead to drive and scale our affiliate program across multiple markets. You will be responsible for developing and executing affiliate strategies, leading a team of Affiliate Managers, building long-term partnerships, and driving sustainable growth through high-quality traffic acquisition.
 

Responsibilities

• Own and execute the affiliate strategy across target markets.
• Lead, mentor, and develop a team of Affiliate Managers (hiring, onboarding, performance management).
• Scale partner acquisition by sourcing, negotiating, and closing high-value deals.
• Oversee key affiliate accounts and support the team in managing top-tier partners.
• Analyze partner performance using Power BI or similar tools, identify growth opportunities, and optimize results.
• Define and improve commercial models (CPA, RevShare, Hybrid, Fixed Fee).
• Ensure traffic quality and compliance with partnership agreements.
• Collaborate closely with Marketing, Product, CRM, Content, and Design teams.
• Build and expand a strong network of affiliates and strategic partners.
• Monitor industry trends, competitor activities, and new business opportunities.

Requirements

• 3+ years of experience in Affiliate Marketing within the iGaming industry.
• At least 1 year of experience in a Team Lead, Lead, or Senior Affiliate role.
• Mandatory hands-on experience working with affiliate programs in one or more of the following regions: CIS, Europe, Africa, or Asia.
• Proven experience managing and developing affiliate teams.
• Strong network of affiliate partners and media buyers.
• Experience with platforms and tools such as BetB2B, Slack, Jira, Power BI, or similar.
• Deep understanding of key performance metrics, including CR, NGR, ARPU, LTV, and FTD.
• Strong leadership, negotiation, and stakeholder management skills.
• Experience structuring and negotiating high-value commercial deals.
• Upper-Intermediate English or higher.

Skills

• Strategic thinking combined with a hands-on approach.
• Strong analytical and data-driven mindset.
• Excellent communication and leadership skills.
• Ability to identify fraud risks and maintain traffic quality.
• Ability to thrive in a fast-paced and high-growth environment.

Key Objectives

• Achieve and exceed acquisition, revenue, and partnership targets.
• Scale and optimize the affiliate partner portfolio.
• Build and manage a high-performing affiliate team.
• Identify and launch new growth opportunities across target markets.
• Strengthen relationships with key partners and maximize long-term business value.

We Offer

• Competitive salary.
• Work permit support.
• 5/2 working schedule.
• Flexible start of the working day.
  
   

Affiliate Team Lead (Africa, Asia, CIS)
 

About the Role

We are looking for an experienced Affiliate Team Lead to drive and scale our affiliate program across African markets. You will own the regional strategy, lead a team of affiliate managers, and ensure sustainable growth through high-quality partnerships.
 

Responsibilities

• Own and execute the affiliate strategy across African markets.
• Lead, mentor, and develop a team of Affiliate Managers (hiring, onboarding, performance management).
• Scale partner acquisition: source, negotiate, and close high-value deals.
• Oversee key accounts and support the team in managing top-tier partners.
• Analyze partner performance (Power BI or similar tools), identify growth opportunities, and optimize results.
• Define and improve commercial models (CPA, RevShare, Hybrid, Fixed).
• Ensure traffic quality and compliance with agreements.
• Work cross-functionally with marketing, product, content, and design teams.
• Build and expand a strong affiliate network in the region.
• Monitor market trends, competitors, and new opportunities in Africa.

Requirements

• 4+ years of experience in Affiliate Marketing, including at least 1 year in a Lead / Senior role.
• Proven hands-on experience in African markets (mandatory).
• Strong existing network of affiliate partners in the region.
• Experience with platforms/tools: BetB2B, Slack, Jira, Power BI (or similar).
• Deep understanding of key metrics: CR, NGR, ARPU, LTV, FTD.
• Strong leadership and team management skills.
• Experience structuring and negotiating high-value deals.

Skills

• Strategic thinking with strong execution skills.
• Advanced analytical mindset and data-driven decision-making.
• Strong negotiation and stakeholder management skills.
• Ability to identify fraud risks and ensure traffic quality.
• Ability to operate in fast-paced and high-growth environments.

Key Objectives

• Achieve and exceed regional targets (FTDs, deposits, revenue).
• Scale and optimize the affiliate partner portfolio.
• Build and manage a high-performing affiliate team.
• Expand into new GEOs within Africa.

Remote | Spanish C1+ | Product IT Company
 

We are helping our partner, a growing product-focused IT company, find a Sales Manager to support and expand their presence in the Spanish market.

This is not a role focused on aggressive sales tactics, rigid scripts, or endless cold prospecting from scratch.

We’re looking for someone who genuinely enjoys working with people, thrives in conversations, and wants to grow within an international business environment while becoming an expert in a valuable product.

About the Role

This position sits somewhere between Sales, Account Management, and Customer Success.

We’re not simply looking for someone who can sell.

We’re looking for someone who wants to understand customers, identify their needs, help them find the right solutions, and build long-term relationships based on trust.

What You’ll Do

• Communicate with customers across the Spanish market.
• Introduce and explain the product’s features and capabilities.
• Work with existing customers to maximize product value.
• Re-engage customers who have stopped using the platform.
• Reach out to potential customers using prepared contact databases.
• Conduct phone calls, online meetings, and day-to-day customer communication.
• Maintain accurate records in the CRM system.
• Identify customer needs and recommend appropriate solutions.
• Collect and share customer feedback with the Product Team.
• Contribute to the growth and development of the company’s Spanish market operations.

Who We’re Looking For

We would love to hear from you if you:

• Have Spanish language proficiency at C1 level or higher.
• Communicate confidently and naturally with different types of people.
• Enjoy building relationships and earning customer trust.
• Have experience in Sales, Account Management, Customer Success, Customer Support, Client Relations, or Call Center environments.
• Are comfortable working with both existing and potential customers.
• Enjoy learning new products and understanding customer businesses.
• Are motivated by personal and professional growth.

Nice to Have

• Living in Spain or previous experience living in Spain.
• Experience working with B2B customers.
• Experience selling to or supporting Spanish-speaking markets.

• Familiarity with the Spanish business culture and communication style.

   

What Matters Most

More than previous experience, we value people who:

• Take ownership and responsibility for their work.
• Are proactive and solution-oriented.
• Enjoy learning and continuous development.
• Are curious and ask thoughtful questions.
• Work collaboratively and support their teammates.
• Respect customers and colleagues.

• Are interested in building long-term relationships rather than chasing short-term wins.

   

What the Company Offers

• A role within a product-focused IT company.
• The opportunity to contribute to the growth of an international market.
• Full product training and ongoing support from the team.
• Real opportunities for career development and internal growth.
• A culture built on trust, ownership, learning, and initiative.
• Fully remote work format.

• Competitive fixed salary plus performance-based bonuses.

   

Why This Opportunity?

This role is ideal for someone who wants more than a traditional sales position.

You’ll have the opportunity to become a trusted advisor for customers, help shape the company’s growth in Spain, and develop your career within a supportive and ambitious team.

If you’re excited about working with the Spanish market, building meaningful customer relationships, and growing alongside a strong product business, we’d love to meet you.