Jobs Sysadmin

We invite you, a highly motivated and results-oriented Windows Site Reliability Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success 
 

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a candidate based in Lviv, as this role requires working from the office.

Basic description of the role:

Provides technical support to users for troubleshooting issues and answering questions. Onsite Hand/Eyes support contact for Group IT. As Group IT is a global organization, many of these contacts are in English both spoken and written.

Job Description:

• 1st and 2nd level Helpdesk for users (Group IT supported hardware, software, ap-plications & tools)
• Onsite (Hand/Eyes) support contact for Projects, Service Desk and other Group IT teams
• Office equipment checks, support and maintenance (printers, projectors, meeting room screens, video conferencing systems etc.)
• Service Central call registration or other ticket registration system
• H/W break fix and maintenance
• Paperwork for asset & finance management
• PC preparations (W’10 incl. MS Office build, configuration) and startup training (provisioning) to new users
• PC and PC supply provisioning

• Apple Mac OS knowledge is a plus.

   

Hard skills:

Problem Solving, LAN Basic Knowledge, Help Desk Experience (experience of at least 6 months is a plus), Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, Software Maintenance, Outstanding organizational and time-management skills, Good knowledge of internet security and data privacy principles. Average knowledge of English (spoken and written).

Soft skills:

The ideal candidate has a Proactive/Service/Result oriented mindset, needs to be a team player and has strong analytical skills.

We are looking for an experienced System administrator in the iGaming industry.

Requirements:
- 3+ years iт SysAdmin role 
- Ability to be the primary IT owner for the Kyiv office day to day 
- Endpoints and devices lifecycle (macOS and Windows)
- Strong macOS and Windows support skills, including diagnostics, OS upgrades, drivers, and common corporate apps
- Experience managing macOS with Jamf (Jamf Pro preferred): enrollment, profiles, policies, patching, software deployment, FileVault
- Experience managing Windows with Intune: enrollment, configuration profiles, compliance policies, app deployment, patching baselines
- Full equipment lifecycle ownership: provisioning, enrollment, inventory, access, and productivity tooling etc

Responsibilities:
- IT asset management (inventory tracking, data updates, and monitoring equipment transfers between employees)

- End-to-end equipment lifecycle management (from procurement to decommissioning)

- Organization and execution of regular inventory audits

- Procurement of hardware and components: model selection, vendor communication, and invoice approval

- Monitoring stock levels and planning equipment needs

- Collaboration with the finance department on payments and budgeting

- Oversight of equipment repair and maintenance

Work conditions:

- Medical insurance;

- Regular salary reviews and timely payments;

- Provision of necessary equipment for work as needed.

Professional development:

- Corporate English classes;

- Mentoring from experienced Team Leads;

- 50% reimbursement for courses/certifications/webinars, etc.;

- Development towards leadership positions within the company.

Work-life balance:

- Ability to work fully remotely;

- 20 days of vacation;

- Days off on public holidays;

- Paid sick leave;

- Informal online/offline events.

Evoplay is one of the leading GameDev providers, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Companies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT.

That’s why, together with Oleksandr Kushchynskyi, our Hiring Manager, we’re looking for an IT Infrastructure Lead to join our team of superstars transforming the EdTech industry.

What team will you be a part of?

Infrastructure Squad ensures smooth operations and scalable growth of the business. The team designs and implements solutions that improve the daily experience of everyone at Headway Inc.

This job is perfect for you if you:

— Lead through hands-on technical execution, not just delegation
— Actively use AI tools to automate workflows and eliminate manual operations
— Thrive in high-ownership environments with a strong sense of responsibility
— Maintain high standards for reliability, security, and scalability
— Turn ambiguity into structured processes and clear solutions

What will you do:

— Lead and execute high-impact infrastructure initiatives (Networking, SaaS administration, Corporate Security)
— Design and implement AI-driven automations to streamline IT operations
— Own and evolve corporate infrastructure architecture (IAM, MDM, networking)
— Mentor and scale the team through hands-on collaboration and knowledge sharing
— Establish and maintain high-quality ITSM processes and a structured knowledge base
— Ensure business continuity and lead incident response during critical outages
— Align infrastructure roadmap with business goals and manage vendor relationships

What do you need to join us:

— 4+ years of experience in IT Infrastructure or System Administration
— Proven experience leading a team (TL/EM) with ownership of both people and technical outcomes
— Strong hands-on expertise with Google Workspace, IAM systems (e.g., Okta), MDM (e.g., Jamf), and networking
— Practical experience using AI tools to automate workflows or improve operations
— Strong ownership mindset and discipline in setting high engineering standards
— Ability to design scalable processes, systems, and documentation
— Effective communication skills with both technical and non-technical stakeholders
— Alignment with the values of our team (SELECT)

What do we offer:

— Work within an ambitious team on a socially impactful education product
— An office with a reliable shelter, generators, satellite internet, and other amenities
— Access to our corporate knowledge base and professional communities
— Personal development plan
— Compensation for English language learning, external training, and courses
— Medical insurance and full sick leave compensation
— Sports activities: running, yoga, boxing, and more
— Corporate holidays: two week-long company-wide vacations per year, plus 20 paid vacation days
— Supporting initiatives that help Ukraine

Our recruitment steps & Working schedule:

Recruitment process:

1. Initial call with a Talent Acquisition Specialist — 30–45 minutes
2. Soft skills interview with the Hiring Manager — up to 1.5 hours
3. Technical interview — up to 1.5 hours
4. Final interview with a C-level executive — up to 1.5 hours
5. Offer call

We are looking for a Junior Strong / Middle System Administrator to join our team. This role is ideal for a hands-on professional who combines solid technical skills with strong organizational abilities and enjoys contributing to smooth, efficient company operations.

Requirements

• 2+ year of experience in system administration and/or technical support
• Confident user of office and productivity software
• Strong troubleshooting skills across hardware, software, and network issues
• Basic understanding of office management processes and equipment maintenance
• Familiarity with IT security principles and best practices
• Strong organizational skills and ability to multitask in a dynamic environment
• Strong communications level
• English Level is Intermediate or above

Responsibilities

• Provide technical support for hardware, software, and network-related issues
• Perform routine system and equipment maintenance to ensure reliability and efficiency
• Troubleshoot and resolve technical issues to maintain a stable and seamless work environment
• Oversee office-related operations such as equipment setup, basic facility support, and vendor coordination
• Manage inventory of office supplies and IT equipment to ensure optimal resource usage
• Maintain accurate records of equipment, software licenses, warranties, and service agreements

We Offer

• Medical insurance after the trial period
• Team-building activities
• 24 paid vacation days per year
• 5 paid sick leave days per year

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. We are a friendly crew of IT-savvies who value flexibility, technical excellence, and exceeding customer expectations.

We are expanding our team and looking for a Level 2 Engineer who is passionate about cloud technologies and automation. If you have a strong background in the Microsoft ecosystem and want to work on international projects, we’d love to have you on board!

Key Responsibilities:

• Set up and maintain services primarily within Microsoft 365 and Azure environments.
• Infrastructure Availability. Proactively ensure high levels of systems availability and performance for our clients.
• Automation. Write and maintain custom PowerShell scripts to increase efficiency and reduce manual intervention.
• Documentation. Create and maintain technical documentation, procedural guides, and operational reports.

Qualifications & Requirements:

• Microsoft Stack. Proven experience administering M365 (Admin Center, Exchange, Azure AD/Entra ID, Intune, Licensing) and Windows Server.
• Core Services. Strong knowledge of AD, GPO, DNS, ADFS, and networking basics.
• Troubleshooting. Ability to diagnose complex issues in a Windows environment using event logs and diagnostic tools.
• Scripting. Solid proficiency in PowerShell for task automation.
• English. Minimum Intermediate level (written and spoken) for professional communication.
• Education. Higher education in Information Technology or a related field.

Will be a plus:

• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).
• Experience with API services.
• Basic knowledge of Python or .NET.

What We Offer:

• Remote job. We operate in two weekly rotating shifts: Morning (07:00 – 15:00) and Evening (15:00 – 23:00). 
• Professional Certification. We provide full sponsorship and support for obtaining Microsoft 365, Azure, and other relevant industry certifications.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Comprehensive healthcare insurance and gym membership compensation.
• Access to professional psychological consultations to support your well-being.
• Real career opportunities, paid training.
• Paid vacation and sick leave.

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations.

We are expanding our team and need a Level 2 Engineer who is versatile and passionate about technology to assist in supporting our clients’ cloud infrastructure and IT operations. The candidate is expected to provide repeatable solutions, thought leadership, and delivery excellence for our set of core solutions.

Responsibilities:

• Set up and maintain various services and support tools, primarily Microsoft 365/Azure.
• Proactively ensure the highest levels of systems and infrastructure availability for our clients.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
• Providing operational support, including procedural documentation and relevant reports.
• Support and administer Azure SQL databases.
• Work with API services.

Requirements:

• Deep knowledge of operating systems:
  • Practical experience in administering Azure, Microsoft 365 and Windows Server.
  • Understanding of the architecture and specifics of each operating system, including deep knowledge of Linux.
  • Experience with command-line interfaces and graphical user interfaces of OS.
• Troubleshooting and support skills:
  • Experience in solving complex problems in Windows environment.
  • Ability to analyze event logs and other tools to diagnose issues.
• Security and access management:
  • Understanding of principles and methods of security in Windows environment.
  • Experience with authentication and authorization mechanisms.
• Automation and scripting:
  • Ability to write PowerShell scripts.
• Communication skills and teamwork:
  • Good communication skills for working with clients and colleagues.
  • Ability to effectively document processes and solutions.
• Education and certifications:
  • Higher education in the field of information technology or a related area.
  • Certifications from vendors confirming knowledge and skills in Windows and Linux administration (e.g., Microsoft Certified: Azure Administrator Associate).

Qualifications:

• Knowledge of Azure SQL databases.
• Experience working with API services.
• A minimum of 5 year experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
• Experience with Microsoft 365 and Azure platforms.
• Strong knowledge of administration and configuration of Windows servers and basic services (AD, GPO, DNS, ADFS, etc.).
• Knowledge of ticketing systems, monitoring, managed antivirus, and backup solutions.
• Demonstrated ability to generate and maintain technical documentation.
• Solid knowledge of PowerShell scripting and command-line management.
• Microsoft 365 Certification is a plus.
• A minimum Intermediate English language level is required.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Title: Senior Systems Administrator (Internal Support)
Reports to: Internal Support Manager
Location/Type: UA Remote

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service.

We value collaboration, culture, client satisfaction, efficiency, accountability, and a growth mindset. We are looking for people who can thrive in and contribute to Atlas’ culture while putting the customer first.

We are seeking a Senior Systems Administrator to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities.

You will be working with the Atlas internal infrastructure team to support internal systems, including Azure AVD, Endpoint infrastructure, Entra ID, Intune, MS Defender, and Atlas’ VOIP system.

Responsibilities:

• Minimum 10 years of IT experience/administration
• Strong verbal and written communication skills
• Advanced PowerShell skills including scripting
• End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting
• Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID)
• Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers
• Support/use of ConnectWise Manage and ScreenConnect
• Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations

• Experience taking projects/deployments from proof-of-concept to production

   

Desirable Qualities:

• Experience working in an MSP environment
• Administration and use of RMM agents/tools
• Exposure to/ability to support workloads in Azure or AWS
• Experience with vendors such as Monday.com, Atlassian, AFI, Mimecast, and 1Password
• Experience with Azure Virtual Desktop

• Experience with cybersecurity solutions such as Cavelo, ThreatLocker, and MS Defender

   

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Responsibilities

• Support users (L1-L3)
• Configure internal systems
• Diagnose and troubleshoot technical issues
• Maintain, troubleshoot & upgrade the network infrastructure
• Install and maintain servers, devices and firewall
• Monitor infrastructure
• Ensure the smooth deployment of new SaaS applications
• Configure & troubleshoot IDP, RBAC, Jira, GCP, AD (DC, NPS), Radius
• Update technical documentation

Requirements

Experience and ownership:

• 3+ years iт SysAdmin role with strong onsite presence
• Ability to be the primary IT owner for the Kyiv office day to day (walk-ups, incidents, projects), with structured escalation to the global Corp IT team
• Strong hands-on troubleshooting across endpoints, identity, network, and AV

Endpoints and device lifecycle (macOS and Windows)

• Strong macOS and Windows support skills, including diagnostics, OS upgrades, drivers, and common corporate apps
• Experience managing macOS with Jamf (Jamf Pro preferred): enrollment, profiles, policies, patching, software deployment, FileVault
• Experience managing Windows with Intune: enrollment, configuration profiles, compliance policies, app deployment, patching baselines
• Full equipment lifecycle ownership: provisioning, enrollment, inventory, repairs/RMA, loaners, secure wipe, and disposal

Identity, access, and productivity tooling

• Working knowledge of Okta: user lifecycle, group-based access, MFA troubleshooting, app assignments, and SSO troubleshooting
• Google Workspace administration basics: user/group management and practical troubleshooting (login, email, permissions)
• Atlassian tooling basics: Jira and Confluence user management, groups/permissions, and common access issues
• Understanding of least-privilege access and clean access request handling

Office networking and infrastructure

• Strong office network troubleshooting: LAN/WiFi issues, switch port basics, AP troubleshooting, DHCP/DNS symptoms, VPN client issues
• Familiarity with firewalls (FortiGate preferred): user VPN troubleshooting, basic policy understanding, and collaboration with network owners
• Understanding of VPN concepts

Security and IT hygiene

• Good security instincts: phishing awareness, safe handling of credentials, device security baselines, patching urgency, and incident discipline

Communication and collaboration

• Good English for documentation and coordination with the global team
• Service-oriented mindset, clear updates, and ability to handle interruptions while keeping control of priorities

Nice-to-have

• Familiarity with certificate-based access concepts and auth integrations such as SCEP, AD, LDAP, RADIUS
• Basic scripting/automation (Bash, PowerShell, Python) to reduce manual setup and speed up repetitive tasks
• Familiarity with public cloud concepts used in corporate tooling (GCP preferred; AWS/Azure acceptable), especially IAM and networking basics
• Experience supporting printers, access control vendors, and office buildouts/refreshes

What we offer:

• International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social and welfare packages;
• 20 working days paid vacation and 100% sick leaves coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team buildings and fun activities;
• Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.

We invite you, a highly motivated and results-oriented Windows Site Reliability Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.
 

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success 
 

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams
   

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate
   

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain
   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are seeking a Systems IT & Automation Engineer to manage and optimize our technical environment. This role focuses on supporting BIM software systems, maintaining a secure and efficient Microsoft 365 environment, and improving operations through automation and system integrations.

Key Responsibilities

BIM & Software Systems

• Support and troubleshoot Autodesk tools (Revit, Navisworks, ACC)
• Manage and maintain Revit plugins and software environments
• Optimize BIM performance (model handling, worksharing, sync issues)
• Standardize software versions and workflows across teams

Microsoft 365 Administration

• Manage Microsoft 365 tenant (Exchange, SharePoint, OneDrive, Teams, groups)
• Create and manage users, licenses, mailboxes, and permissions
• Configure shared mailboxes, distribution lists, and access controls
• Maintain Teams, SharePoint, and OneDrive environments for collaboration

Identity, Security & Compliance

• Administer Entra ID (Azure AD): user provisioning, SSO, MFA, RBAC
• Implement conditional access, least-privilege access, and secure onboarding/offboarding
• Manage security tools (Defender for Office 365, Defender for Endpoint)
• Apply DLP, retention policies, and sensitivity labels across M365
• Monitor system activity, alerts, and investigate suspicious behavior

Endpoint & BYOD Management

• Manage devices using Microsoft Intune across Windows, macOS, iOS, Android
• Configure compliance policies, app deployment, and device restrictions
• Enforce standards in a BYOD environment using conditional access and security controls

Hardware & Performance

• Define and enforce minimum hardware requirements for BIM work
• Evaluate and approve team member devices prior to onboarding
• Advise on workstation builds and performance optimization (CPU, GPU, RAM, SSD)

Automation & Integrations

• Automate workflows using PowerShell, Python, Power Automate, or APIs
• Build and maintain integrations across internal systems (Autodesk, ERP, HRMS, etc.)
• Reduce manual processes and improve operational efficiency

Monitoring, Support & Maintenance

• Monitor system health, service status, and respond to outages or issues
• Provide L1/L2 technical support with priority on production-impacting issues
• Perform routine maintenance, updates, and system reviews

Documentation & Systems Implementation

• Create and maintain SOPs, runbooks, and internal documentation
• Lead implementation and rollout of new tools (HRMS, ERP, internal systems)
• Ensure proper setup, configuration, and user adoption

Requirements

• Experience with Autodesk tools (Revit, Navisworks, or similar)
• Strong experience with Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive)
• Experience with Entra ID (Azure AD), MFA, conditional access, and RBAC
• Experience with Microsoft Intune and endpoint management
• Knowledge of Microsoft security tools (Defender, DLP, retention policies)
• Strong understanding of Windows systems and computer hardware
• Experience with PowerShell and/or scripting for automation
• Experience with APIs and system integrations
• Basic networking knowledge (DNS, TCP/IP, VPNs, firewalls)
• Strong troubleshooting and documentation skills

Preferred

• Experience in AEC, BIM, or engineering environments
• Experience managing BYOD or remote teams
• Microsoft certifications (M365, Intune, Security, or Identity)

About the Role
We are looking for an IT Engineer to support and maintain our global IT infrastructure. In this role, you will work closely with Virtuozzo team members worldwide, supporting both physical infrastructure and SaaS systems to ensure the 24/7 availability of servers, services, and internal systems.
You will join an established IT team and help scale our infrastructure to support our growing international organization. This role is ideal for someone who enjoys hands-on systems administration, troubleshooting, and continuous improvement of IT operations, meant for Mid-level candidates in Lviv, Ukraine.

About the Company
Virtuozzo is a leader in cloud infrastructure system software for AI. We offer an optimized operating system, orchestration, and management to service providers, SaaS companies, and the enterprise. Virtuozzo provides mainframe-like performance, reliability, and security while dramatically lowering overall cost and complexity. We combine deep engineering expertise with a relentless focus on performance, scalability, and innovation.

What You’ll Be Doing
As part of our IT team, you will:

• Provide day-to-day support through the IT helpdesk
• Manage access to SaaS systems, including regular reconciliation
• Set up and manage email accounts, groups, and calendars (Microsoft 365, Active Directory)
• Install, configure, and upgrade software for self-hosted systems
• Perform server maintenance, patching, and upgrades
• Monitor servers and services, resolving or escalating incidents as needed
• Troubleshoot outages and prepare RFO (Reason for Outage) documentation when required
• Support employee onboarding and offboarding IT processes
• Collaborate with the wider IT and Security teams to document and improve internal workflows
• Contribute to improving overall IT security hygiene and policies
• Assist with hardware setup, maintenance, and asset lifecycle management
• Plan and deliver IT assets to employees
• Help with local facilities IT hardware and infrastructure

What We’re Looking For
Required Skills & Experience:

• Minimum 3 years of hands-on experience with Linux administration, including RHEL/CentOS and Debian/Ubuntu
• Solid understanding of networking fundamentals (TCP/IP, DNS, routing, etc.)
• Working knowledge of Windows and macOS systems
• Experience administering Microsoft 365, Exchange Online, and Active Directory
• Good understanding of IT hardware and system maintenance
• Strong spoken and written English skills
• Ability to troubleshoot independently and work collaboratively in a team

Nice to Have:

• Experience in an IT helpdesk or customer support environment
• Exposure to virtualization platforms
• Experience with technologies such as:
• Apache, Nginx
• MySQL, PostgreSQL
• Zabbix
• Puppet or Ansible
• Docker and Kubernetes

Why Join Us?

•  Work with an international technology company
•  Clear learning and career growth path in cybersecurity and infra
•  Hands-on exposure to enterprise infrastructure & SaaS systems
•  Supportive team environment with mentorship
•  Opportunity to grow into Security Engineer or Infrastructure roles

This is an excellent entry point into cybersecurity and infrastructure engineering for candidates based in Ukraine who want real exposure and long-term career development.

What We Offer
• A role at the forefront of cloud technology with real impact and growth opportunities
• A collaborative environment where your ideas are valued and shipped
• Other perks and engagement opportunities (recognition programs, book club rewards etc.)
• Share options
• Referral bonuses

About us:

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

We are now looking for an IT Support Engineer to join our team and provide reliable technical support, ensuring stable access to corporate systems and smooth daily operations across the company.

Main responsibilities:

User Support (L1)

• Receive, analyze, and process requests through the service desk.
• Provide prompt assistance to employees regarding:
  - access to services (Google Workspace / Okta / Slack / GitHub, etc.);
  - corporate VPN operations (Pritunl);
  - corporate devices and workstations (Windows/Mac);
  - basic networking issues;
  - corporate security policies.
• Ensure SLA compliance for first response time and resolution time according to ticket priority.

Incidents and Requests

• Classification and escalation of complex requests to the L2 support team.
• Maintaining clear communication with users until task completion, including providing regular updates on long-running tickets and final confirmation of resolution.
• High-quality ticket documentation, including context, actions taken, and outcomes, in a format suitable for audits and knowledge base contribution.
• Participation in backlog reduction and continuous improvement of support processes.
• Tracking recurring requests and initiating updates to documentation or automation to reduce their frequency.

Administration and Routine Tasks

• Creation and deactivation of users in corporate systems.
• Provision of access according to roles and internal policies.
• Updating documentation and the knowledge base.
• Ensuring compliance with standard procedures (onboarding/offboarding).
   

About you:

• 1+ years of experience in technical support for 500+ users or equivalent hands-on experience administering corporate IT infrastructure.
• Hands-on experience administering Google Workspace (user creation/deactivation, groups, OUs, access management) and Okta or a similar SSO provider (SAML/OIDC, MFA, provisioning).
• Experience configuring corporate VPN clients (Pritunl or similar) on macOS and Windows, with the ability to troubleshoot common connectivity issues.
• Experience supporting Windows and macOS environments at an end-user level: software installation/updates, permission management, basic network troubleshooting, and MDM-related tasks.
• Understanding of core networking concepts such as DNS, DHCP, Wi-Fi/Ethernet, and proxies — enough to localize issues to a specific layer rather than guess.
• Strong problem-solving, communication, and service-oriented mindset.
• Ability to clearly document tickets, including issue context, tested hypotheses, actions taken, and resolution. Understanding that a ticket is not only a response to the user, but also an artifact for the team and the knowledge base.
   

Will be a plus:

• Experience working with service desk systems (Jira Service Management, Freshdesk, etc.), including workflow and SLA configuration.
• Understanding of ISO/IEC 27001 processes or participation in related projects.
• Experience interacting with a large number of users (500+).
• Basic scripting skills (Bash / PowerShell / Python) for automating routine tasks.
• Experience using AI tools (ChatGPT, Claude, GitHub Copilot, etc.) to speed up daily work: writing scripts, parsing logs, generating response templates, and analyzing errors. Understanding where AI is helpful and where it may be misleading.
• Experience or strong interest in infrastructure/DevOps practices, including GitHub Actions, containerization, and basic cloud services.
   

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.
An ambitious environment that gets recognized. Over the past two years, the BetterMe team has doubled in size, and we were named among Forbes’ Top 10 Best Places to Work in 2026.

Find more about us on social media platforms: Instagram, LinkedIn.

We are looking for a motivated Junior SRE (NOC / Monitoring) to join our team and help ensure the stability and reliability of our infrastructure.

This position is ideal for someone who enjoys working with monitoring tools, investigating incidents, and developing their skills in infrastructure and system administration within a professional engineering environment.

Responsibilities:

• Work in 8-hour shifts
• Monitor infrastructure using multiple monitoring tools
• Communicate clearly and escalate issues when needed
• Perform initial investigation of alerts
• Conduct basic triage of incidents and requests
• Collaborate with DevOps and Engineering teams

Requirements:

• 1+ year of experience in System/IT Administration roles
• Hands-on experience with monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• Good understanding of Windows Server 2022/2019 administration principles
• Experience and knowledge of networks Troubleshooting skills
• English: Intermediate or higher

Will be a plus:

• Basic knowledge of PowerShell or Ansible
• Experience with MetaTrader
• Experience in the trading domain

What we offer:

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)