Jobs

The Beta Team is responsible for leading and developing a diverse and knowledgeable beta community to test and provide quality feedback on products, features, and back-end functionality. The beta community includes thousands of strong and passionate volunteers from all over the world and we are working with them on a daily basis to improve our products.

Requirements:

● Upper-Intermediate/Advanced level of English

● 1+ year in L2 Technical Support or 1+ year in manual QA

● Familiarity with bug tracking systems and test management tools

● Task oriented — able to deliver quickly on tight schedules and deadlines, and must be able to adapt to frequent changes in requirements

As a plus:

● Experience in software QA methodologies and practices with emphasis on the Mobile world (Android and iOS)

● Experience utilizing log files to debug and analyze issues

● Experience in operating test tools and conducting analysis of test data

● Good understanding of Client-Server architecture

We offer:

● Great international team of professionals (Kyiv/Warsaw, Tel Aviv, New York);

● Compensation package (20 paid vacation days, paid sick leaves);

● Work with cutting edge technologies;

● Medical Insurance;

● English courses with a native speaker, paid tech training and other activities for professional growth;

● Hybrid work mode (∼3 days in the office);

● International business trips;

● Comfortable office (Warsaw)

Responsibilities:

● Monitoring and debugging Beta community bug reports, suggestions and forum posts

● Releasing Beta-staged versions to the community

● Identifying important and critical issues to track and report about to internal teams

Let me know please if the position is suitable and interesting for you.

We are seeking a highly motivated and results-driven IT Sales Development Representative (SDR) to join our dynamic sales team.

Responsibilities:

- Strategically support the sales team by prospecting and identifying qualified leads

- Proactively prospecting for new clients and assisting in strategic planning for the sales team

- Generate MQLs through various techniques and own initial communication on behalf of the company

- Articulate the company’s value proposition to key decision-makers in targeted companies

- Helping out sales team to design messaging strategies with laser-targeted outreach

- Preparation and participation in online and offline tech conferences

- Utilization platforms such as Upwork, LinkedIn, and other for establishing communication with targeted companies and prospects

- Be the first point of contact with potential clients

- Scheduling intro calls

Required:

- Experience in IT outsourcing/outstaffing

- Ability to be persistent and creative in clients’ identification and reaching out processes

- Self-motivated and eager to take on new challenges thrown your way

- Ability to work in fast-paced and dynamic challenging environments

- Advanced English level (reading, writing, speaking)

- Excellent verbal and written communication skills

- Analytical mindset

Would be a plus:

- Experience using CRM systems

- Experience in Lead generation using LinkedIn and/or other platforms

Offering:

- Competitive salary and great bonuses

- Professional and personal growth

- Great startup culture

- Fully remote position

- Opportunity to work with experienced and interesting people (our Engineering Team consists of true dev-rockstars!)

We are changing the world of television and entertainment by creating an innovative way to experience national and popular content anywhere and anytime. Our employees are our pride and our most valuable asset. If you want to work in a supportive environment surrounded by other professionals and good-natured people with a positive attitude then we are the right place for you! We invite you to join our growing company and to contribute to the evolution of entertainment.

COMPANY CULTURE

Perfection is our lifestyle

Integrity is in our DNA

We are ambitious and dedicated to achieving goals

We're looking for smart, ambitious, forward-thinking problem solvers with the same set of values to join our world-class team and help us make our company and its products even better.

Job Description

Customer Service Representative is responsible for delivering the highest level of customer care in the company and building strong lasting relationships with our customers. This work can be performed remotely with a laptop and a good internet connection.

Daily activities include:

Help customers on the phone, by email, and via chat. Some questions require research and technical knowledge of computers, networks, routers, and TVs

Process orders and payments in the CRM system

Comply with company's rules

Troubleshoot basic technical issues with Set-Top-Boxes and networks

Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistently exceptional experience and contribute to a positive working environment

Qualifications

Customer Service Representative must have natural diplomatic skills, tact, and patience to deal with all kinds of situations or customers. The good news is that we have many happy customers!

Required skills and experience:

Must be fluent in Polish, Russian and English

Be natural caretaker

Be practical, compassionate, caring, and motivated to help others

Great communication, listening skills, and positive attitude

Knowledge of the computers, networks, and CRM software

A University degree is recommended but is not necessary

It's a big plus if you read Delivering Happiness by Zappos CEO Tony Hsieh

Additional information

Benefits that are awaiting you if you join us:

Work from absolutely ANYWHERE in the world with an internet connection

Flexible compensation with base and performance bonuses

Opportunities to develop professionally

Schedule from 9:00 and 12:00 New York Time

A friendly, professional, highly motivated, and productive team that wants to develop professionally

Creative Environment where You will never be bored!

Does this sound interesting to you? Do you consider yourself a great fit for this position and like to meet us? You are almost there! Join us!

We are in search of a Support Specialist who prioritises customer satisfaction to become a valuable addition to our team. The Support Specialist will provide assistance to external users for multiple company products and conduct testing of applications and features. The ideal candidate should possess extensive technical support expertise or IT support background and be proficient in both spoken and written English, as well as possess native level knowledge of Portuguese (required).
 

Responsibilities and Duties:

● Delivering technical support to end users.

● Diagnosing and resolving common issues.

● Demonstrating understanding of the solutions' architecture.

● Conducting real-life simulations to ensure smooth operations.

● Testing and evaluating new features.

● Employing creative problem-solving techniques.

● Escalating unresolved issues to the relevant internal and external teams.

● Creating support articles and documentation.

Requirements:

● Extensive experience in resolving technical issues and conducting diagnostic assessments.

● Understanding of operating systems, networks, and web browsers.

● Excellent written and verbal communication skills in in Portuguese and English.

● Motivated to improve technical skills continuously.

● Ability to learn quickly and grasp technical concepts rapidly.

Advantage:

Prior experience in Customer Support.

Personal Attributes:

● Kind and patient attitude.

● Desire to achieve effective and high-quality results.

● Ability to work effectively in a collaborative environment.

● Ability to be flexible and adapt quickly to changing business needs.

About Us:

We are a rapidly growing digital agency delivering innovative web, mobile, and automation solutions for clients around the world. As digital transformation accelerates across industries, we are committed to staying ahead of the curve and building a team that leads by example. If you are looking to join a forward-thinking company with a strong reputation in a dynamic and in-demand industry, you will find yourself at home here.

Role Overview:

We are looking for more than just a task manager. The ideal Project Manager for this role brings a professional presence, strong relationship-building skills, and cultural fluency working with Western clients. You will be the face of our agency for many clients—trusted, respected, and able to communicate with clarity and confidence. Your ability to lead conversations, earn trust, and create a positive working dynamic is as important as your organizational skills. If you are personable, comfortable in client-facing settings, and able to represent our team with both professionalism and approachability, we would like to hear from you.

Responsibilities:

* Serve as the primary point of contact for clients, establishing and maintaining professional relationships

* Facilitate clear, effective communication between clients and internal teams

* Proactively identify and resolve potential misunderstandings or communication gaps

* Break down project scopes into actionable tasks, monitor progress, and ensure timely delivery

* Provide regular updates to clients and stakeholders, managing expectations with transparency

* Encourage a collaborative and supportive team environment

Requirements:

* Proven experience as a Project Manager, ideally with international and Western clients or teams

* Exceptional communication and interpersonal skills

* Confident, presentable, and comfortable leading video meetings and calls

* Strong understanding of Western business culture and professional etiquette

* Excellent organizational skills and attention to detail

* Fluent English (spoken and written)

* Ability to work independently in a remote environment

What We Offer:

* 100% remote work with a flexible schedule

* A collaborative and supportive international team

* Opportunities for professional growth and development

* Competitive salary based on experience

How to Apply:

• Please fill out the form below

https://forms.gle/zK4NQ3U5cSDvWuvV6

We will only continue with applicants that have filled out the form

Company: Texas-based Moving Company, Austin
Location: Remote (US Working Hours Required)
Hours: 8am - 8pm Austin Time /CDT

We’re hiring highly motivated reps to answer phones and set appointments for a moving company. While experience in the moving industry is welcomed, it is not required. As an Appointment Setter, you will engage with new customers, follow up with prospective customers, and set appointments to close moving services bookings.

Duties and Responsibilities:

• Engage with Clients: Interact with new and existing clients to close bookings.
• Customer Expectations: Set goals to surpass customer expectations by working closely with top management to ensure customer satisfaction and maximize sales opportunities.
• Needs Assessment: Contact new and existing customers to discuss their moving needs and preferences.
• Service Information: Provide detailed information and answer questions about moving services, including pricing, schedules, and logistics. Discuss their moving needs and preferences.
• Client Management System: Maintain and update contact lists in the Company’s customer database.
• Customer Support: Provide exceptional customer support by answering questions, resolving issues, and offering advice on the moving process.
• Moving Process Guidance: Advise customers on packing tips, moving day preparation, and other related moving process steps to ensure a smooth experience.
• Follow-Up: Follow up with prospective customers to ensure all their questions are answered and assist in scheduling appointments.
• Flexibility: Adapt to changing business needs and perform specific tasks as required.

Requirements:

• Language Proficiency: Proficient in English.
• Experience: 1-year experience in sales or customer service.
• Communication Skills: Excellent communication skills.
• Organization: Highly organized and able to multitask, detail-oriented.
• Work Environment: Ability to work in a fast-paced environment.
• Technical Skills: Tech-savvy and able to use CRM software.

Nice to Have:

• Industry Experience: Experience in the moving industry.
• Sales Experience: Phone sales experience.
  
  Important: be fluent in English and Russian

Financial Freedom Academy — a leader in financial literacy, cryptocurrency, and trading!

Are you eager to work in a company shaping the future of financial education?
Want to grow a brand that is recognized by thousands of people every day?
Then we’re looking for you!

FFA is the largest crypto community in Ukraine, uniting over 20,000 members, organizing offline events in Ukraine and Europe, and offering online education accessible from anywhere in the world. We help people achieve financial independence through education and support.

At Financial Freedom Academy (FFA), we’ve successfully run over 65 training cohorts, with more than 500,000 participants in free programs and over 20,000 satisfied students.

FFA has been honored with the prestigious “Choice of the Country” award in the “Crypto Education of the Year 2024” category.

We are currently experiencing rapid growth and expanding into new markets, which is why we are opening a vacancy for a Marketing Specialist to work in the Turkish market.

📍 Location: Remote
⏳ Schedule: Flexible full-time

📌 What you’ll get from working with us:

• Respect from leadership and the team — both professionally and personally. Clear and rational tasks and deadlines.
• A friendly and open team atmosphere. Room to realize your potential and ideas.
• A compensation package consisting of a fixed salary + KPI-based bonuses.

• The opportunity to work from anywhere in the world (fully remote format).

   

📌 Your key responsibilities will include:

• Market analysis
• Identifying key team members with HR support
• Adapting marketing materials for the Turkish market
• Managing the adaptation and launch of the project
• Organizing workflows and overseeing deadlines
• Facilitating communication between departments

• Collaborating with course speakers, task setting, and planning video shoots

   

📌 What we expect from you:

• Fluent Turkish language skills
• English proficiency at B2/C1 level
• Experience in online education or infobusiness
• Strong management skills
• Experience managing a team of 5+ people
• Background in marketing
• Experience with paid ads (targeted advertising on Meta, Google)

• Experience working in a Turkish company or team

   

Ready for new challenges and want to become part of the FFA team? Then we look forward to your application! 🚀

What to expect of your role:

You will be part of our growing marketing team, which currently consists of 50+ people, including our affiliate team, our SEO team, and our technical team.

There are many different tasks and challenges to get excited about! You can be creative with your work, as we are always open to new ideas in finding and testing new sources.

We are not just looking for a team member who will work with basic partners (create links, update promotions, and keep track of them), we are looking for someone who would be interested in constantly testing new products in affiliate marketing.

The company is constantly generating new traffic, not only bringing new customers to their sites but also helping to identify the strengths and weaknesses of products with the help of these customers. This allows the product team to improve these products.

What you need to succeed in this role:

1. Previous experience (ideally 2+ years) as an Affiliate manager with the Australian market in iGaming.
2. Upper-intermediate English or higher;
3. Strong planning and organizational skills;
4. Strong negotiation, as well as written and verbal communication skills;
5. Ability to understand and interpret data to make informed decisions and drive profitability;
6. Experience with CPA, RevShare, Hybrid, and other Affiliate Deals;
7. Good analytics and fraud management skills.

You will be expected to:

1. Develop and expand existing and new affiliates;
2. Fulfill departmental and personal KPIs;
3. Regularly review affiliate performances to measure affiliate effectiveness and ensure profitability;
4. Identify and monitor the ROMI;
5. Monitor the affiliate’s marketing spend, and ensure it is in line with agreed budgets;
6. Ensure all affiliate marketing material is up-to-date: campaigns, design, landing pages, bonus offers, links, etc.

About our corporate culture:

As an international team, we are motivated by the freedom to do our best work. Our employees are autonomous and responsible for their projects, taking the initiative when necessary, not giving up on their opinions, and speaking freely. We invest in the potential of each person, hence believe that our abilities contribute to achieving ambitious company goals!

Reasons to join us:

1. Our positive workplace atmosphere creates a culture of collaboration and support, making it a place you'll love working in;
2. We offer competitive compensation and regular career development reviews to motivate you to reach your full potential and love the work you do;
3. With flexible working hours and remote options, you'll love the freedom to work on your terms;
4. We offer a generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance;
5. You'll love working here because we provide financial assistance for professional development, helping you stay ahead of the curve and love your career path;
6. Our Educational Allowances give you the opportunity to expand your knowledge and experience, not only in your work but also in other areas;
7. You'll love the monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work;
8. At our company, we prioritize the health and well-being of our employees, which is why we offer comprehensive health insurance plans;
9. Our referral program rewards you for bringing top talent to the company, making it a place you enjoy sharing with others;
10. With engaging team-building activities and corporate parties, you'll love being part of our community and team spirit.

Ready to join us? Apply for this position!What’s next?

Our recruiters will review your CV and reach out to you if you are suitable for the role.

What your process will look like:

1. HR Interview with the Recruiter;
2. Final interview with the team;
3. Final decision.

Our recruitment team is very willing to help out, so contact us with any questions you may have!

Are you ready to shape the future of hotel booking? Join us at Entravel, where innovation meets opportunity!
At Entravel, we’re on a mission to redefine the hotel booking landscape. We’re not just another company; we’re a crypto-native brand, leveraging the power of blockchain to transform how travellers experience the world. With a forward-thinking marketing strategy, we’re set to disrupt the industry by offering the world’s hotel rooms at the best prices.
 

We’re looking for a Customer Support Specialist to join our team and deliver exceptional service during following shifts:
Day: 8 AM — 5 PM
Evening: 4 PM — 1 AM
Night: 12 AM — 9 AM
If you’re passionate about helping others and thrive in a dynamic, fast-paced environment, we’d love to hear from you!

Responsibilities:

• Assist customers via inbound/outbound phone calls, chat, email, and social media, delivering solutions tailored to their needs.
• Respond to customer inquiries and messages in English (knowledge of additional languages is a bonus).
• Support teammates by fostering a collaborative environment through peer learning and constructive feedback.
• Own customer issues: identify their needs and deliver effective solutions promptly.
• Educate customers on using our platform efficiently and guide them through the booking process.
• Act as a customer advocate, retaining loyalty through proactive problem-solving and suggesting improvements.
• Collaborate on team goals by supporting, educating, and resolving issues efficiently.
• Share insights with management regarding team performance, morale, and customer trends.
• Identify the root causes of customer issues and resolve them in line with company policies.

• Ensure a consistently high level of customer service at all times.

   

Requirements:

• Excellent command of English (both written and verbal); additional languages are a plus.
• Outstanding communication skills, with the ability to explain complex concepts clearly.
• Prior experience with social media support is a bonus.
• Strong understanding of customer communication workflows.
• Problem-solving mindset with the ability to take ownership and resolve issues independently.
• Familiarity with complex systems, preferably within the travel, crypto, or financial services sectors.
• Exceptional organizational and time-management skills.
• Research-oriented, with a focus on internal issue resolution rather than escalation.

We offer:

• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.
• Private Entrepreneur Support: Comprehensive support for individual entrepreneurs, ready to assist you with any issues related to individual entrepreneurship. Consultations and support for registration and tax accounting matters.

Dispatcher

About us

We’re doubling in size over the next year — and looking for a dispatcher to join our team! At MR. Glazier, we specialize in high-quality glass solutions delivering craftsmanship and precision to every project.

Why join us?

• We offer a Pinterest-worthy product that basically sells itself — it just looks stunning!
• There’s a huge pool of hot leads and real market demand
• We’re about to open a beautiful new showroom in New York — making it even easier to meet with clients in person
• We’re building a full-service experience: if someone comes to us for a glass solution for their home or office, why stop there? We can help with furniture, kitchen hardware, lighting — everything in one place, saving them time and effort
• A showroom in Miami is next on the horizon summer 2025!
• We’re bold about putting our name out there — from branding a NY-Hamptons bus to showcasing our work at all the major industry events, check our instagram 
• Our portfolio includes libraries, schools, embassies, business centers — we serve both B2B and B2C clients
• We’re growing fast, which means there’s no shortage of exciting work
• We work in the luxury, high-end segment — and it shows in everything we do
  
   

If this sounds like your kind of journey — Let’s have a chat!

The skills you need:

• Proven experience in logistic department, preferably in construction, glazing, or real estate industries
• Spoken English and Ukrainian 
• Ability to manage customers calls, schedules, and dispatches technicians efficiently, yes you need to communicate a lot!
• Find solutions to difficult cases, we work with people, everything could happen, and we are able to fix it
• Work as one team remotely, we use CRM and Slack to be in the loop
• Basic sales skills and the knowledge of the workflow
• Product knowledge, services, pricing, and relationships with partners, technicians, and vendors

A glimpse of a daily routine:

• Schedule technicians, matching skills to jobs, and adjust schedules as needed
• Act as the main point of contact between the company, technicians, and customers
• Plan and confirm appointments to meet goals, including same-day bookings
• Address customer inquiries, resolve scheduling issues, and follow up to confirm appointments and collect payments.
• Maintain accurate records, update sales and payment info, and respond to sales inquiries.
• Schedule parts installations
• Send insurance certificates, invoices, job reports, and confirm refunds.
• Monitor technician schedules, manage time off, and resolve booking conflicts.
• Gather data for meetings, investigate service losses, and check emails for updates.
• Report major issues to management and ensure customer satisfaction.

What we offer:

• Remote work
• USD salary
• Access to industry events, training, and networking opportunities
• Constructive feedback culture and open communication
• Budget for education and your professional development
• Minimal bureaucracy and streamlined processes

What the candidate process looks like:

1. Short assessment with Testify platform
2. Intro video call with a recruiting team 
3. Final interview with a hiring manager 
4. Offer

Financial Freedom Academy — a leading name in financial literacy, cryptocurrency, and trading! 

Are you looking to work at a company shaping the future of financial education? Want to grow a brand recognized by thousands of people every day? Then you’ve found the right place! 

FFA is the largest crypto community in Ukraine, uniting over 20,000 members, hosting offline events across Ukraine and Europe, and offering online learning opportunities from anywhere in the world. We help people achieve financial independence through education and continuous support. We have successfully launched over 65 educational cohorts, have more than 500,000 participants in our free programs, and over 20,000 satisfied students in paid courses. 

FFA has been honored with the «Choice of the Country» award in the «Best Crypto Education Provider of 2024» category. We are currently looking for a Sales Manager to work with the US market and sell an organic, high-value information product.

What we offer:

• Fully remote work — from anywhere in the world.
• Comfortable working hours
• Respect and recognition from leadership and the team — we treat you as a professional and a person.
• Clear, rational tasks and deadlines.
• Friendly and supportive team culture.
• Opportunities for personal growth and implementation of your ideas.
• Competitive compensation consisting of a base salary + performance-based bonuses (KPI-driven).

Key Responsibilities:

• Work with a warm client base.
• Conduct sales calls and identify client needs.
• Maintain accurate records in the CRM system.
• Prepare commercial offers, contracts, and supporting documentation.
• Maintain relationships with clients throughout the sales cycle — from first contact to project completion.
• Collaborate with the marketing team to stay informed on key market trends and align sales strategies accordingly.

Requirements:

• Minimum 1 year of phone sales experience.
• Fluent English (spoken and written).
• Proven track record of achieving strong sales results.
• Regularly ranked among the Top 3 sales performers on previous teams.
• Familiarity with and application of the SPIN Selling methodology.
• Committed to continuous learning — follows sales coaches and regularly watches their content.

• Strong motivation to earn and grow without limits.

   

   If you’re passionate about helping people and want to sell an organic info-product that truly transforms lives, submit your resume — we’d love to hear from you!

Compassway is looking for an experienced B2B sales specialist to develop sales of fintech products in Eastern European markets, with a focus on Poland.

About Us:  
Compassway is an IT company specializing in creating products for the financial sector:  
• Financial companies  
• Non-bank financial institutions (NBFC)  
• In-house financing  
• Payment solutions, online lending, fraud prevention  
Company website: [www.compassway.org](http://www.compassway.org)

Candidate Requirements:  
• Experience in B2B sales of IT solutions (minimum 2 years)  
• Mandatory knowledge of Polish (both spoken and written)  
• Experience with cold leads and sales funnel development  
• Ability to conduct product demos and handle objections  
• Understanding of IT products, basic technical knowledge  
• Experience with CRM systems, reporting, and managing leads through all stages  
• Responsibility, initiative, and communication skills with technical teams

Conditions:  
• Hourly rate: $5  
• Sales bonus: 5–15% of the contract value  
• Flexible working hours, fully remote  
• Time tracking: via Yaware system  
• Weekly reporting + mandatory CRM management with complete lead and status information

Onboarding Process:  
• Demo session with the product IT architect  
• Familiarization with technical documentation and instructions  
• Provision of the initial potential client base

Main Tasks:  
• Search and communication with cold leads  
• Assessing interest in the product  
• Conducting demo presentations  
• Communicating with the R&D team to clarify technical requirements  
• Managing the entire sales cycle via CRM  
• Preparing weekly reports

Sales Plan:  
• Average contract value: $25,000–30,000  
• Average deal cycle: 90 days  
• Active deals in progress: 3–4 per month  
• Expected closed deals per year: 12–15  
• Additional income from product customization: +20–30%  
• Annual sales target: $490,000

Target Market: Eastern Europe  
Priority Country: Poland  
Required: Proficiency in Polish

Send us your resume — we’d be happy to meet you!

About the Role

Act as the primary support liaison for Experts, providing timely and efficient solutions to inquiries submitted via the ticketing platform. Uphold strict confidentiality and integrity while managing sensitive personal information. Ensure a high standard of support by resolving a broad spectrum of concerns related to policies, workflows, technical glitches, earnings, account configurations, profile updates, and platform functionalities. Maintain detailed records of all interactions, and escalate or redirect issues in accordance with departmental guidelines.

What You’ll Do

• Maintain confidentiality while handling sensitive personal data.
• Resolve Expert queries through the online ticketing system.
• Deliver prompt and high-quality support to all Experts.
• Log, track, and escalate issues per defined protocols.
• Serve as the first contact for queries on policies, procedures, bugs, earnings, tools, account setup, profiles, and more.

What We’re Looking For

• Excellent verbal and written English communication.
• Comfortable supporting users at all levels.
• Reliable, adaptable, and collaborative team player.
• 1+ year experience with CRM/ticketing tools (e.g., Salesforce, Zendesk).
• Proficient in Microsoft Office applications.
• 1+ year in a customer service role.
• Strong desire to assist and support others.
   

Why You’ll Love Working With Us

Make a Real Impact: Be part of a dynamic team that values inclusivity, creativity, and continuous improvement.

Empower Communities: Play a key role in fostering meaningful interactions and creating resources that genuinely help users.

Collaborative Environment: Partner with cross-functional teams who value your expertise and insights.

Grow Your Skills: Enhance your customer service expertise, develop effective communication techniques, and learn to resolve complex issues while contributing to a high-quality customer experience.

Remote Flexibility and Work-Life Balance: Enjoy a great work-life balance while working remotely. Collaborate with a global team, and thrive in a culture that prioritizes well-being, personal development, and work-life balance.

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions.

Precoro is an innovative AI-powered procurement centralization & automation platform, helping companies eliminate manual tasks and control purchasing activities across all subsidiaries. With over 1,000 customers in more than 80 countries, Precoro has proven its ability to create real business value and deliver substantial cost savings.

What we’ve achieved in 10 years:
🚀 Gathered 100+ cool specialists on our team

🚀 Launched 10 large-scale integrations (including with Amazon, Slack, and Google)

🚀Built a culture that thrives on trust, teamwork, and innovation. You can read more about Precoro’s values at this link.

As we scale, we’re looking for a Customer Onboarding Manager to lead one of the most critical stages in the customer journey — the first 90 days. This is a high-impact role for someone who is customer-obsessed, loves connecting people and processes, and thrives in fast-paced, collaborative environments.🌟
 

Why you’ll love working at Precoro:

1. Trust-based management: No micromanagement — your ideas and initiatives are always encouraged.
2. Supportive team culture: You’re not alone, our team is open, honest, and always ready to help.
3. Reimbursement for professional learning: We invest in your growth through courses, lectures, and more.
4. Flexible hours: We care about results, not how long you sit at your desk.
5. 26 days off annually (15 vacation days + 11 public holidays)
6. Medical insurance (after six months) and Unlimited sick leave without requiring a medical certificate. Your health matters most.
7. Pet-friendly offices in Kyiv: Love your furry friend? Bring them along!
8. Supporting Ukraine: We proudly assist the Armed Forces and contribute to projects that bring victory closer.
    

What You Bring:
 

Must-Haves:

• Advanced English proficiency.
• Empathy, enthusiasm, and a customer-first mindset.
• Strong communication skills and ability to explain complex concepts simply.
• Proven ability to build trust and foster collaboration with teams and clients.
• Analytical skills to research, structure, and present information effectively.
• Hands-on experience with Excel or Google Sheets to work with metrics and data.
• Problem-solving mindset and curiosity to learn and grow.
• Training, presentation, and project management experience.
   

Nice-to-Haves:

• Experience working with clients from the UK, US, or Europe.
• Understanding of business processes (finance, procurement).
• Education in economics, finance, management, or related fields.
• Familiarity with SaaS or ERP Systems.
   

What You’ll Be Doing:
 

Manage Client Relationships:

• Guide accounts from point of sale to full product adoption.
• Conduct discovery sessions to identify goals, expectations, and challenges.
• Build trust and maintain open communication with stakeholders.
   

Lead Client Onboarding Projects:

• Create tailored onboarding workflows and ensure timely go-lives.
• Coordinate tasks, timelines, and deliverables with internal teams and clients.
• Assist with initial setup and post-implementation changes.
• Deliver product training via webinars, workshops, or one-on-one sessions.
• Develop user-friendly materials: guides, FAQs, videos, and more.
• Enable clients to leverage key platform features independently.
   

Collaborate and Innovate:

• Partner with Sales, QA, and Customer Success teams for seamless transitions.
• Translate customer feedback into actionable product improvements.
• Monitor data and metrics to refine processes and deliver superior experiences.
   

What Success Looks Like:
 

In 3 Months:

• Deeply understand Precoro’s platform, onboarding workflows, and client needs.
• Build strong relationships with internal teams.
• Participate in at least 3 onboarding projects with positive feedback.
• Start managing smaller projects with oversight.
   

In 6 Months:

• Successfully complete from 6 onboarding projects.
• Manage multiple projects independently, including handling challenges.
• Create new enablement resources to enhance client success (e.g., guides, videos) to improve client enablement.
• Participate in larger accounts onboarding projects with positive feedback.
  
  What to Expect:
• Intro-call with our recruiter (30 minutes).
• Test task.
• Interview with the hiring manager (60 minutes).
• Test day.
   

The trial period will last 3 months, after that, you’ll get lots of congratulations!

Join the Precoro team and let’s create innovation together! 🤩

dNOVO Group is an international digital marketing company with headquarters in Toronto, Canada. We are seeking a highly skilled and motivated individual to fill the role of Content Writer, Manager with expertise in writing and/or managing content across different platforms. You will be responsible for creating industry-leading content for our clients' websites and media platforms.

Preferred industries: home improvement & digital marketing.

Please attach your portfolio to your application.

Responsibilities:

• Analyse and plan out a content marketing strategy.
• Strategically develop data-driven and regular informative articles, written and posted (on WordPress), ideally with graphics and illustrations.
• Perform advanced competitor analysis and in-depth research on industry-related topics, staying up-to-date with the latest trends in SEO and digital marketing field.
• Implement advanced SEO techniques to optimize content, enhance organic visibility, and drive significant traffic to our platforms.
• Collaborate with designers, marketers, and subject matter experts to enhance the overall content quality and effectiveness.
• Pinterest upload and continuous maintenance
• Research and email outreach to potential partners
• Identify link outreach opportunities

Requirements:

• Excellent written English.
• Proven experience in content creation/management for home improvement/finance/marketing, supported by a strong portfolio.
• In-depth knowledge of digital marketing strategies, and latest SEO practices.
• Exceptional writing, editing, and proofreading skills with a keen eye for detail.
• Skilled in SEO tool utilisation for optimizing content for maximum online visibility (SEMrush, Ahfers, ChatGPT, SurferSEO, etc).
• Strong research skills to gather information from various sources and produce accurate and well-supported content.
• Experience in publishing content on WordPress.
• Ability to work independently and meet deadlines in a fast-paced and dynamic environment.
• Excellent communication and collaboration skills.
• Management skills of your own work, as well as the developers' work in relation to the changes on the website
• Common sense when it comes to home improvement and home renovations
• High level of creativity, adaptability, and a passion for staying up-to-date with industry trends.
• Knowledge of Pinterest (beneficial but not required).

If you consider yourself a good fit, we would love to hear from you. Please send your resume with relevant content samples: long-form articles on home improvement/finance/marketing.