Jobs at Djinni

JBW Soft — an IT company that has been on the worldwide market for more than 10 years.

From a small company of 10 people, we have grown into a team of more than 200 professionals.

We provide our clients with a full range of services from development to advancement.

Our specialists are energetic, young, creative, highly professional, and experienced. They are ready to share it with you and grow professionally together.

We believe that an excellent team is a keystone to success. Therefore, we establish favorable conditions for the development of talents and skills of our employees.

We are looking for an Outreach Specialist! 

Your Responsibilities:
 

- Conduct outreach to build quality backlinks.

- Utilize trust links and work with links through 404 pages.

- Manage and optimize drops to improve site performance.

- Work effectively with PBN (Private Blog Networks) for link building.
 

Qualifications and Skills:

We’re searching for someone with the following expertise:
 

- Proficient in link profile analysis of competitors.

- Skilled in publishing links through journalists and standard outreach methods.

- Experience in link building via 404/301 redirects.

- Ability to publish links from main pages and engage in link exchanges.

- Knowledge of working with drops and PBNs for link optimization.

- Familiarity with automatic mailing tools to streamline outreach.

- 1+ years of experience in link building.

- Intermediate level of English for effective communication.
 

Technologies You’ll Work With:
 

- WordPress (WP) for managing content.

- Google Search Console (GSC) for monitoring site performance.

- Namecheap for domain management.

- Link analysis tools like Ahrefs, Majestic, and SE Ranking.

- Competitive research tools such as SimilarWeb.

- Outreach tools like snov.io and hunter.io.

- Validation tools like LinkCheckerPro.
- AI tools like ChatGPT and Katteb for content and link-building assistance.

Reasons to join our team:

- Flexible schedule;
- Competitive salary;
- Paid sick leaves and 20 paid vacation days;
- Professional development courses;
- Corporate library.

What stages do we have:
1st stage: pre-screen with a recruiter;
2nd stage: test task;
3rd stage: interview with hiring manager;
4th stage: offer.

Apply for a vacancy and become a part of the JBW Soft team!

Smartist seeks a talented and motivated Middle iOS developer to join our team and help build and maintain our mobile app. As a Middle iOS developer at Smartist, you will work closely with our senior engineers and product team to develop and deliver high-quality code.

In this role, you will:

• Develop and maintain iOS apps using Swift and the iOS SDK

• Collaborate with marketing, design, and ship new features

• Help maintain code quality, organization, and automation

• Participate in code and design reviews

To be successful in this role, you will need the following:

• At least 2 years of experience developing iOS apps using Swift and the iOS SDK

• Working with UIKit, Core Graphics, Autolayout, GCD

• Experience with Git and version control systems

• Experience with agile development methodologies

• Experience with Alamofire or URLSession

• Hands-on experience with Core Data or Realm

• Strong problem-solving and communication skills

Will be a plus:

• Experience with SpriteKit or SceneKit

• Experience with Core Animation

• Experience with Analytics

• Familiarity with: AWS S3, CloudKit

We are a fast-paced and dynamic company, so we are looking for someone adaptable and eager to learn. If you are a team player with a passion for mobile development, we want to hear from you! Please include a resume and any relevant work samples when applying for this position.

Please note that the vacancy is only for candidates ready for offline format of work in Kyiv, Lviv or Uzhhorod.

Build the most meaningful apps on the latest web technologies!

ABOUT ELEMENTICA

Welcome to Elementica! We are excited to see you on our profile. Elementica is a leading global software development company – expert in delivering web development, mobile application development and IT consulting services of any complexity to clients worldwide.

www.elementica.io

JOB POSITION

We are looking for a talented Fullstack Javascript Developer to join our Development Team. You will be at the core of our talented Web Apps teams and focus on building the most advanced and meaningful apps and workflows on the latest web technologies.

RESPONSIBILITIES AND DUTIES

As a fullstack developer, you will work on our next generation applications, a specific project critical to our customer’s needs. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new challenges as we continue to push technology forward.

We are Product oriented developers with a growth mindset. We are curious problem solvers and we like to collaborate, communicate, share knowledge and technical ideas and grow together.

What you’ll do:

- Develop cloud based frontend and backend web applications

- Work in all phases of the software development life-cycle (planning, design, implementation, deployment, monitoring and support)

- Collaborate and grow in a dynamic environment while working in small, agile and cross functional teams

- Use the latest technologies to solve real problems for our customers

- Communicate and coordinate with our engineering team in Ukraine.

What we look for in you:

- Results-orientation, collaborative, pragmatic and agile mindset

- Strong knowledge in working with Javascript and Typescript

- Expertise with cloud service providers - GCP

- Working proficiency in English (written and verbal)

- Continuous independent learning

We are looking for these skills/experience:

* Experience with React hooks, CSS-in-JS, Redux, Jest

* Understanding of React components, rendering and optimisation principles

* Experience with web performance optimizations

* Deep knowledge of NestJS

* Familiarity with ORM (Object Relational Mapper) libraries - TypeORM

* Strong knowledge of relational (PostgreSQL) and non-relational (MongoDB) databases

* Experience working with Docker and Docker Compose

* Understanding of common development principles and best practices (SOLID, DRY, YAGNI) and design patterns

* Experience in CI/CD processes is a plus

What we offer:

* The opportunity to drive the development of cutting-edge software products

* The chance to work on interesting technical challenges such as advanced algorithms, wide integrations or scalable content management

* A positive, highly skilled, young team with a focus on quality

* Hybrid working possibility / Home-office friendly / Flexible working hours

* Pick your own gear: Linux or IOS - whatever works best for you

* A lot of room for your own ideas. We always highly encourage you to work on them together with the team.

* Outstanding compensation based on experience and 20 days vacation

* Sponsored training opportunities with Udemy

Our job offer Fullstack Javascript Developer sounds interesting? Then we are looking forward to receiving your application!

Please note that the vacancy is only for candidates ready for offline format of work in Kyiv, Lviv or Uzhhorod.

Build the most meaningful apps on the latest web technologies!

ABOUT ELEMENTICA

Welcome to Elementica! We are excited to see you on our profile. Elementica is a leading global software development company – expert in delivering web development, mobile application development and IT consulting services of any complexity to clients worldwide.

www.elementica.io

JOB POSITION

We are looking for a talented Fullstack Python/React Developer to join our Development Team. You will be at the core of our talented Web Apps teams and focus on building the most advanced and meaningful apps and workflows on the latest web technologies.

RESPONSIBILITIES AND DUTIES

As a fullstack developer, you will work on our next generation applications, a specific project critical to our customer’s needs. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new challenges as we continue to push technology forward.

We are Product oriented developers with a growth mindset. We are curious problem solvers and we like to collaborate, communicate, share knowledge and technical ideas and grow together.

What you’ll do:

- Develop cloud based frontend and backend web applications

- Work in all phases of the software development life-cycle (planning, design, implementation, deployment, monitoring and support)

- Collaborate and grow in a dynamic environment while working in small, agile and cross functional teams

- Use the latest technologies to solve real problems for our customers

- Communicate and coordinate with our engineering team in Ukraine.

What we look for in you:

- Results-orientation, collaborative, pragmatic and agile mindset

- Strong knowledge in working with Javascript, Typescript and Python

- Expertise with the cloud (preferably AWS or GCP)

- Working proficiency in English (written and verbal)

- Continuous independent learning

We are looking for these skills/experience:

* Strong knowledge of FastAPI Python framework

* Familiarity with some ORM (Object Relational Mapper) libraries

* Strong knowledge of relational (PostgreSQL) and non-relational (MongoDB) databases

* Experience with React hooks, CSS-in-JS, Redux, Jest

* Understanding of SSR with Next.js

* Understanding of common development principles and best practices (SOLID, DRY, YAGNI) and basic understanding of design patterns

* Experience working with Docker and Docker Compose

* Experience in CI/CD processes is a plus

* Experience with web performance optimizations

What we offer:

* The opportunity to drive the development of cutting-edge software products

* The chance to work on interesting technical challenges such as advanced algorithms, wide integrations or scalable content management

* A positive, highly skilled, young team with a focus on quality

* Hybrid working possibility / Home-office friendly / Flexible working hours

* Pick your own gear: Linux or IOS - whatever works best for you

* A lot of room for your own ideas. We always highly encourage you to work on them together with the team.

* Outstanding compensation based on experience and 20 days vacation

* Sponsored training opportunities with Udemy and English classes

Our job offer Full Stack Python/React Developer sounds interesting? Then we are looking forward to receiving your application!

Do you want to participate in interesting and diverse projects, work on the latest equipment using advanced technologies, and participate in the creation of unique devices that will come to life before your eyes? Then welcome to Ektos! 

You have a chance as we are looking for a Project Manager  who has:

• Min 2 years of active project management or 3 finished COMMERCIAL projects;
• Was a project delivery responsible person at least in 1 COMMERCIAL project.

The Required Primary List of Hard Skills:

• Master’s or Bachelor’s degree in a STEM field (Science, Technology, Engineering, or Mathematics);
• Strong analytical and abstract thinking skills, with the ability to decompose complex topics, group related elements, and navigate between technical and business perspectives;
• Ability to plan and scope delivery increments, ensuring completeness and alignment with product value expectations;
• Knowing and understanding SDLC (Software Development Life-Cycle);
  Knowledge and experience in project cost management;
• Knowledge and experience in project schedule management;
• Knowledge of quality management and cost of quality principles in the projects;
• Knowledge in the bug management process. Experienced in bug-tracking and task management systems (Redmine, JIRA, and so on);
• B2 (CEFR) or Upper-Intermediate+ level of spoken and written English.

A Required Secondary List of Skills:

• Experience with radio jammers, whether through basic familiarity with the domain or direct project leadership, is considered a plus;
• Understanding HDLC (Hardware Development Life-Cycle);
• Internationally recognized certification in project management;
• Experience as a business analyst;
  OR
  Experience as an electronic engineer;
  OR
  Experience as a software developer;
  OR
  Experience as a quality assurance/control engineer;
• Knowledge of major features of version control systems (check-out, check-in, merging, branching, versions). 
• Experience in version system controls (Git, SVN, SourceSafe, ClearCase, and so on);

Required General Skills:

• Strong leadership skills, practitioner of various leadership styles;
• Is a team member and is committed to the project goals.
• Ability to establish team collaboration and facilitate communication among team members;
• Strong interpersonal and conflict resolution skills. Ability to help the team to timely resolve disagreements that arise during the project;
• Ability to prioritize tasks, work under stress and uncertainty;
• Open-minded person and positive thinker;
• High level of responsibility and quality sense;
• Passion to solve complex tasks;
• Desire understand the product being developed;
• Desire to learn the new.

About us and what we can offer:

• 24 working days of paid vacation;
• Official employment;
• Paid sick leave;
• Comprehensive lunches right in the office;
• Children's room for employees' children;
• Competitive salary;
• Experienced colleagues who are ready to share knowledge;
• Regular salary reviews;
• Free English lessons (we have a wonderful English teacher);
• Friendly atmosphere, care for the comfort of specialists;
• Corporate events;
• Medical insurance;
• The office has a kitchen, shower, and recreation area;
• Very beautiful view from the workplace.

We're digital marketing experts that continue to explore creative methods to engage more meaningfully with users.

Beneath the digital layers and conversions, we’re built on human connections. We invite you to a new role as an Account manager.

Your territory

As part of our Marketing agency, you will:

Own the Agency advertising efforts for our clients across Europe, the US, Canada, and our international markets

Сommunication with clients and building relationship

Develop marketing strategies in partnership with our Sales department

Apply PPC best practices for ads of our clients

Monitor, analyze, and report on performance metrics, sales, and marketing performance, and a regular frequency in order to allocate spending to the best performers

Partner with our Communications & Design teams to develop messaging and brand assets compliant with brand guidelines and standards our clients

Bring in your ideas and improvements to actively contribute to the company's success. You will never hear "…because we always did it like that" again.

Continuously develop yourself personally and professionally. You will take ownership of areas that strengthen your potential and you will be able to attend workshops to learn new skills according to your experience and interests.

Your profile

Key requirements:

Minimum 3 years of experience in managing to advertise

Very good understanding of ads on the Internet

Strong analytical skills

Ability to make data-based decisions

Very good English skills

Does this sound like you?

Hands-on, with a very entrepreneurial mindset and comfortable in a high-paced environment

Striving to learn and become an expert in social media continuously

Proactive and creative

Willing to come and work remotely with our fantastic team in Europe or Kyiv.

Working time

11 am - 20 pm

12 pm - 21 pm

13 pm - 22 pm

About OnHires
OnHires is a global recruitment and staffing company helping fast-growing businesses scale by hiring top tech talent. Our model is team-based: recruiters and sourcers work closely together to deliver outstanding results for our clients.
 

We are currently looking for a skilled IT Recruiter to join our team.

This role is client-facing and does not include sourcing responsibilities. The recruiter acts as a recruitment process owner, leading candidate interviews and client communication, while partnering with a dedicated sourcer who handles the talent search.

What you will do:
▪️ Own the full recruitment cycle (excluding sourcing): screening, interviewing, evaluating, and presenting candidates;
▪️ Act as the main point of contact for clients – consult them, manage expectations, and provide market insights;
▪️ Collaborate closely with sourcers to align on hiring needs and profiles;
▪️ Lead candidate interviews and assess technical/cultural fit in coordination with hiring managers;
▪️ Support offer negotiation and objection handling;
▪️ Contribute to employer branding and process improvement initiatives.

What we expect from you:
▪️ 1+ years of experience in full-cycle recruitment 
▪️ Solid experience with tech positions (Middle/Senior/Lead/Architect level);
▪️ Strong account management and client communication skills;
▪️ Ability to consult clients and navigate ambiguity with a solutions-driven mindset;
▪️ Advanced organizational and time-management skills;
▪️ Experience working in cross-functional teams with sourcers and hiring managers;
▪️ English level B2 or higher;
▪️ Familiarity with recruitment tools (ATS, CRM, LinkedIn Recruiter, etc.).

What we offer:
▪️ Global clients
▪️ Clear role structure: recruiters focus on candidates and clients, sourcers focus on talent search
▪️ Flexible remote work
▪️ Transparent and supportive environment
▪️ Growth opportunities in tech recruitment and client consulting

 

IT компанія WorkTime з офісами у Канаді и Києві, шукає до себе в команду Senior PHP Developer у Київський офіс (або ремоут на контрактній основі). Сфера діяльності компанії — розробка та продаж власного моніторингового софту.

Looking for a back-end web developer:

An active, experienced and motivated individual to fulfill the position in our company.

About the project:

The project is an employee monitoring software. In the current situation this is a highly demanded product and demand is growing. Our product is 20+ years on the market and we are focusing today on creating from the scratch its cloud edition. The goal is to replace all existing editions with one high quality web version. Back end server and database environment — Windows Server.

As the developer of this project you are expected to:

Demonstrate willingness to learn and to professionally grow.

Actively participate in the project development.

Demonstrate high quality coding style to support our goal of creating the new reliable, scalable and stable system.

Your main duty will be back-end development and your expertise will be needed during the system development and release stages.

If you have any experience in front-end development, this is a plus and is welcome.

Required knowledge:

PHP 7.4 - 8.2;

OOP (object-oriented programming);

Firebird, MSSQL (Knowledge of pure SQL), PDO, InterBase;

JavaScript, JQuery, HTML, CSS;

Rest API (JSON);

Git, GitLab;

Apache;

Php;

StormComposer.

Will be good:

Symfony 5 - 6;

PostgreSQL;

Docker;

XDebug;

Nginx;

UnitTest;

Ability to refactor code

More about the project:

The project is an employee monitoring software. In the current situation this is a highly demanded product and demand is growing. Our product is 20+ years on the market and we are focusing today on creating from the scratch its cloud edition. The goal is to replace all existing editions with one high quality web version. Back end server and database environment - Windows Server.

What we offer:

Compensation in USD,

Highly professional result-oriented environment,

New development project where you can apply and expand your skills fully,

Stable growing company, 20+ years on the market,

Looking for an opportunity to apply your C#/.NET skills in cutting-edge projects? Join our dynamic and fast-growing team!

Your Role:

• Build and enhance scalable backend and frontend applications.
• Maintain and optimize existing features to ensure top performance.
• Collaborate with a cross-functional team on software architecture and design.
• Integrate third-party services and APIs into our system.
• Follow best coding practices and contribute to improving our development workflow.

What You Need:

• Bachelor’s/Master’s degree in Computer Science, Software Engineering, or a related field.
• Experience in C#/.NET development.
• Strong skills in React and JavaScript.
• Understanding of core web technologies (HTML, CSS, JavaScript).
• Experience with Git for version control.
• Solid experience in API development.
• Knowledge of SQL databases.
• Familiarity with the MVC pattern.
• Bonus: Experience in C/C++/Python.
• English level: Intermediate or higher.

What’s in It for You?

• Competitive salary.
• Career growth in a dynamic and innovative company.
• Collaborative and friendly work environment.
• Corporate English courses.

Work Mode:

• Full-time employment.

• Choose your work setup: on-site or remote.

   

If this sounds like you, apply today!  

DBB Software - is a software engineering IT company from Ukraine with a unique point of difference. We provide an exciting concept involving highly trained and vetted remote software developers to provide businesses with everything they need in the information technology space. Whether it’s end-to-end IT or smaller, focused areas and individual projects, we cover it all, and our approach allows us to offer exceptionally competitive pricing.

During 8 years on the IT market we successfully released more than 30 projects and have a wide-geographic of clients in Europe, USA and Canada.

Now we are continuing growing and extending our team so we warmly invite Junior Backend Developer (Node.js) to our team in Dnipro city!

What requirements are important for this role:

-At least 1 year of professional experience with TypeScript, Node.js, express, nest.js;

-Experience with SQL, PL/SQL, preferred experience on MERN stack and next.js;

-Experience with Swagger and/or API documentation tools;

-Experience with git and CI/CD;

-A solid understanding in logging, security concepts;

-A solid understanding of REST, and core JavaScript concepts;

-A solid understanding of relational data and/or non-relational models;

-Experience with performance and optimisation problems and a demonstrated ability to both diagnose and prevent these problems.

What we are expecting from new teammate:

-Effective communication skills: Regularly achieve consensus with peers, and clear status updates;

-Positive and solution-oriented mindset;

-Strong sense of ownership, urgency, and drive;

-An inclination towards communication, inclusion, and visibility;

-Self-motivated and self-managing, with great organizational skills;

- English level - at least Intermediate strong;

-Ability to work in our Dnipro office required.

Working with our team is:

-Flexible schedule;

-Benefit package with paid vacations and sick-leaves;

-Salary reviews in regular basis;

-Autonomy in decision-making, no bureaucracy and pressure;

-People-oriented culture and healthy atmosphere in the team;

-Whole support from company management;

-Office in Dnipro with whole BCP support: generators, power stations and Starlink, only office type of work.

We are a product company working in the global market. Right now we are a team of 70 amazing Ukrainians working 100% remotely from day 1. We have 4000+ customers all over the world using our platform every day. And now we are looking for a great Trainee .Net Developer to join our great team :)

Our product (reply.io) is a leading sales engagement platform that automates personal and business communications, including emails, calls, SMS, LinkedIn, and messengers. 

Also recently we added Jason AI SDR Agent — an advanced AI system that automates the entire sales development process, from finding prospects to scheduling meetings, using sophisticated natural language processing capabilities.

We are in the TOP-10 best software in our niche in the world according to G2.

——

As a Trainee .Net Developer, you should be passionate about learning and growing in the technology field. You should have a good theoretical foundation in C#, ASP.NET, Git, React and MS SQL Server and be able to work collaboratively in a team environment. In your spare time, you may enjoy staying up-to-date with the latest trends and developments in .Net technology, and exploring ways to improve your skills and knowledge.

Requirements:

• Basic knowledge through education or up to 1 year of experience in C# and the .NET framework
• Understanding of database fundamentals and experience with SQL queries
• Proficiency in using development tools
• Ability to work collaboratively in a team environment
• Good problem-solving skills and attention to detail
• Strong communication skills to effectively convey ideas and discuss technical concepts
• Willingness to learn quickly, demonstrate proactivity and curiosity, show eagerness to explore new technologies, and actively contribute to the team

Responsibilities:

• Assist in the software development and testing using the .Net framework
• Write and maintain clean, well-documented code following coding standards and best practices
• Collaborate with team members to understand requirements and contribute to technical discussions
• Participate in code reviews to ensure code quality and identify areas for improvement
• Debug and troubleshoot issues, identifying root causes and implementing appropriate solutions
• Develop and maintain unit tests to ensure software reliability and performance
• Stay updated with industry trends, new technologies, and advancements in the .Net development ecosystem

What we offer:

• The opportunity to work with leading products on the US and global market

• Real opportunities for professional growth and self-improvement

• Mentorship program for the first months of work

• Small, focused, and agile teams

• The ability to focus on your tasks

• The latest equipment and necessary resources provided for comfortable work

• Access to internal business literature, training, and seminars

• Unlimited sick leave

• Awesome colleagues and a pleasant working atmosphere

Niko Technologies is a FinTech solution provider and payment processor licensed to operate in the EU market. Our goal is to level up worldwide payments by providing high-tech products to business owners and individuals.

The company needs a highly-qualified DevOps engineer who will become a part of a rapidly growing company offering secure employment.

If you are ready to work in the field of finance and the latest technologies; help people explore this world in details, and have a successful experience in the sphere, you have everything we’re looking for.

Job requirements:

Experience in implementing CI/CD;

Hands-on experience in developing DevOps CI/CD applications and automated build and deploy configuration and processes;

Advanced skills in working with MongoDB, MySQL, and PostgreSQL databases;

Experience in AWS/Docker Swarm/Bash scripting;

Hands-on experience in working with Terraform, Ansible and other DevOps tools;

Advanced analytical skills to solve complex tasks;

Advanced communication and personal skills that are consistent with our mission.

If you have experience with Kubernetes/Consul & Vault/RabbitMQ/ELK stack, it would be a significant gain for both parties.

Responsibilities:

Create and maintain automated CI/CD pipelines for code deployment;

Deal with containerization technologies such as Docker Swarm and Kubernetes;

Script and automate system tasks to reduce the number of manual handling operations;

Ensure the seamless migration of changes to production;

Conduct general troubleshooting & share experience with the development team;

Report system-related issues to management & be able to get to the root of the issues;

Create & update technical documentation; create system diagrams & describe operational procedures.

Reasons to join us:

The globally-oriented company with better career prospects;

Highly-professional, challenging and motivating work environment;

The opportunity to participate in viable projects and upgrade your professional skills;

More chances to step up;

5-day working week (Mon — Fri)

Competitive salary and bonuses. Salary depends on professional skills, experience and is determined by the results of the interview. We are ready to discuss it individually, please specify your wishes.

Open up new horizons and be part of the future with us!

CREATY is a product company developing mobile and PC games. Our team specializes in creating a variety of games, such as casual, hyper-casual, and simulation games, which already have more than 20 million downloads. Links to our products: https://creaty.me.

We continue to grow, so we will be happy to work with everyone who also wants to develop! Now we are looking for Game Producer.

Responsibilities:

🔸сollaborate with development teams to define project goals, timelines, and budgets;

🔸manage the project schedule and ensure timely delivery of milestones;

🔸track project progress and ensure that development is on track and within budget;

🔸oversee the creation and implementation of project plans and strategies;

🔸facilitate communication between team members and departments;

🔸identify and mitigate project risks;

🔸conduct post-project reviews and identify areas for improvement;

🔸maintain a strong understanding of industry trends and emerging technologies.

Requirements:

🔸3+ years of experience in game production or related field;

🔸strong project management and leadership skills;

🔸knowledge of game development processes and industry trends;

🔸experience managing budgets and schedules;

🔸ability to work under pressure and manage multiple projects simultaneously;

🔸passion for gaming and a deep understanding of game design principles.

CREATY offer:

🔸 formal employment;

🔸 option to work remotely or from an office in the center of Lutsk (from Monday to Friday, from 09:00 to 18:00);

🔸 paid sick leaves (10 days per year) and vacation (18 days per year);

🔸 the opportunity to implement your ideas and initiatives in a creative and dynamic team of game developers;

🔸 online corporate events, team building;

🔸 attention to every employee.

Requirements:

Knowledge of Wireless protocols (802.11) and L2/L3 networking

2+ years of embedded firmware testing experience on Linux platforms

Experience with bash/shell scripting and/or Python

Knowledge of Jenkins, ability to build and enhance CI system

Understanding of SW development lifecycle and related processes

BS degree in Computer Science, or related engineering degree

Effective written and verbal communication skills (Upper Intermediate English)

Ability to adapt and quickly pick up new technologies, ability to work productively and autonomously

Will be a plus:

Groovy, Jenkins pipelines

Git or other VCS(es)

Experience with OpenWRT

Experience with outdoor wireless

Basic understanding of electronic circuits

Responsibilities:

Candidate will work as part of the global team of firmware, digital hardware and RF hardware engineers to develop cutting edge wireless broadband products and technologies.

The candidate must understand digital Wireless communications and Networking.

Candidate needs to be in Kyiv (or consider relocation). Hybrid type of work.

What do we offer:

International work environment and work with global development teams

Excellent work conditions in an A-Class office (Horizon Park Business Center)

Compensation package matching global standards

Flexible work hours (as required)

Paid parking, courses, training, conferences and business trips

Medical insurance

Free lunches

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 
Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. 
Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 
Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

RNG Customer Support Engineer is primarily responsible for providing excellent customer service and technical assistance to Operators and Account Managers. They analyze all incoming requests, perform basic troubleshooting, and provide solutions and responses to customers. The primary goal of the Customer Support Engineer is to ensure customer satisfaction. RNG Customer Support Engineer reports to the Support Shift Lead during the immediate shift and Support Team Lead directly.

Primary responsibilities:

- Respond to customer inquiries and support requests promptly and professionally.

- Identify, troubleshoot, and resolve technical issues (within the scope of their knowledge and responsibilities) faced by Operators or their clients.

- Conduct analysis and analytics of the requested information.

- Report bugs, malfunctions, or any unpredictable behavior of the software.

- Provide step-by-step guidance and instructions to customers to resolve problems.

- Collaborate with cross-functional teams, such as account managers or technical support, to escalate and resolve complex issues.

- Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.

- Help Support peers with day-to-day tasks and professional development by sharing knowledge.

- Improve and keep up-to-date knowledge about the product, current support workflows, and procedures.

RNG Customer Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.

Proficiency requirements:

- Bachelor's degree (or equivalent work experience).

- Proven experience in customer service or related roles.

- Strong problem-solving and analytical skills.

- Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.

- Proficiency in using ticketing systems, CRM software, and other support tools.

- Knowledge of Microsoft 365 tools (MS Teams, Microsoft Word, SharePoint, etc.).

- Ability to work independently and as part of a team in a fast-paced environment.

- Strong time management and organizational skills with the ability to prioritize tasks effectively.

- Customer-oriented mindset with a focus on providing exceptional service and satisfaction.

- Multitasking. Customer Support Engineers should be able to handle multiple customer inquiries simultaneously or juggle various tasks. They should be able to multitask efficiently, prioritize tasks, and manage time effectively.

- Tech-savvy. They should be an advanced PC user, being able to easily learn to work with any new tool or technology by using common guidelines and knowledgebases.

- English level Intermediate or higher.

Company offers:

- Fully remote work or work in a friendly team at modern office.

- Unlimited coffee, snacks and fruits.

- Health insurance.

- Free English language training.

- Gym membership.

- Real Agile.

- Competitive salary level.