Jobs at Djinni

Project Description:

Join our IT Support Team in Odesa and become a member of our open-minded, progressive, and professional team. In this role, you will be responsible for providing prompt and efficient support to our employees who experience technical issues. You will have the chance to develop your technical and communication skills and gain solid experience in various areas, including working with different OS, hardware, software, and network technologies. Alongside an attractive salary and benefits package, Luxoft will invest in your professional training and support your career growth.

Responsibilities:

• Provide Technical Support: Respond to requests via the ticketing system and in person, assisting with hardware, software, and network-related issues.
• Troubleshoot and Resolve Issues: Diagnose, troubleshoot, and resolve technical problems for end-users, escalating more complex issues to different departments if needed.
• Hardware Troubleshooting: Perform basic diagnostics on computer hardware, including desktops and laptops, ensuring timely and effective resolution of hardware issues or referral to a service center as necessary.
• Workstation Arrangement and Decommission: Set up and configure computers for new employees, including OS deployment and troubleshooting.
• Network Configuration and Troubleshooting: Configure and troubleshoot network connections, including LAN/WAN setups.

Mandatory Skills Description:

• Education: Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
• Experience: Minimum of 1-2 years of experience in an IT support or helpdesk role.
• Proficiency with Windows OS.
• Basic knowledge of Linux and MacOS.
• Familiarity with Office 365 software.
• Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
• Knowledge and experience in hardware troubleshooting and components replacement.
• Familiarity with Microsoft AD, Entra ID, Intune.
• Basic knowledge and experience with Cisco network equipment - nice to have.

Nice-to-Have Skills Description:

Cisco, Linux

Languages:

English: B1 Intermediate

Ukrainian: C1 Advanced

We are looking for a Computer Vision Engineer with a background in classical computer vision techniques and hands-on implementation of low-level CV algorithms. 

The ideal candidate will have experience with Object tracking, Visual-Inertial Odometry (VIO) and sensor fusion. 

We consider engineers at Middle+ and Senior levels - tasks and responsibilities will be adjusted accordingly. 

Required Qualifications: 

• 2+ years of hands-on experience with classical computer vision
• Understanding of geometrical computer vision principles 
• Hands-on experience in implementing low-level CV algorithms
• Proficiency in C++ 
• Experience with Linux 
• Experience with Object tracking and detection tasks 
• Ability to quickly navigate through recent research and trends in computer vision. 
• Familiarity with neural networks and common CV frameworks/libraries (OpenCV, NumPy, PyTorch, ONNX, Eigen, etc.) 

Nice to Have: 

• Practical experience with SLAM and/or Visual-Inertial Odometry (VIO) 
• Experience with Python 
• Experience with sensor fusion. 

Workiz is seeking a motivated and detail-oriented Junior SEO team member to join our Marketing team. In this role, you will play a key role in supporting our company's online promotion strategy.

The daily responsibilities include seo tasks, link building, guest post, social mentions and other strategies, working with the relevant tools 

* The position is in English.

• Executing on-page and off-page SEO tasks.
• Assisting with link-building campaigns.
• Managing and contributing to social media activities.
• Writing and publishing new articles, blog posts, and online reviews.

• Performing a variety of technical SEO tasks to improve site performance and visibility.

   

You'll work inside our marketing teams to improve organic visibility, increase traffic, and contribute to overall growth goals.

TemaBit Fozzy Group is an IT company that develops unique solutions for over 40 businesses. We specialize in web and mobile development and software for managing business processes and infrastructure projects. Our projects consist of the development and support of various software products in the following areas: Logistics, E-com, Big Data, ML, etc. In addition, we are working on a global migration from large on-premise services to our own AWS services using advanced DevOps/SRE. This is a great opportunity to join and build new solutions for Ukrainian businesses. Enjoy!

Responsibilities: 

• building software services for DevOps, ITOps & customer support teams;
• patching up support escalation cases;
• making on-call rotations and processes the best they can be;
• documenting share-ready knowledge;
• conducting post-incident reviews that help;
• delivering solutions that leverage the best automation tools on offer;
• maintainability mission-critical projects;
• participation in bootstrap projects.

Requirements:

• 5+ years of industry experience;
• ability to manage multiple projects simultaneously;
• experience with GitLab, Azure AD, Terraform, Continuous Integration;
• experience in AWS;
• eager to take responsibility, accountability and ownership of systems and processes;
• experience using Atlassian products: Jira, Confluence;
• experience using PagerDuty or Service Management (OpsGenie);
• expert in using REST and SOAP API’s;
• knowledgeable of securing data, OWASP Top 10; 
• understands PGP, SSH, OAuth, SFTP, HTTPS, SFTP.

Will be a plus:

• experience with AWS cdk;

• basic FinOps experience.

   

Technologies that we use:

• AWS Cloud;
• ECS, EKS, Kubernetes, Prometheus, Grafana;
• GitLab, Teamcity;
• Terraform and AWS CDK.

We offer:

• the opportunity to work on a internal multiple projects;
• very skilled teammates and positive atmosphere;
• we are not tied to the office, willing to work remotely;
• health insurance;
• compensation of sports clubs and foreign language schools;
• internal training (IT and not only).

About UX Pilot AI

UX Pilot AI is a fast growing, profitable, product-led SaaS that turns ideas into actionable design in minutes. More than 12,000 designers and founders rely on us to ship better experiences, faster.

We’re fully remote, async-first, and obsessed with deep work and quick delivery.
 

Why We’re Hiring

Word of mouth has fueled our growth so far — but growth execution and distribution can take us 10x further. We’re looking for someone who lives and breathes growth — from influencer campaigns to conversion funnel optimisation — and can turn product usage into both awareness and revenue growth.

You’ll also lead high-velocity experiments, scale acquisition channels, and help us shape the next stage of UX Pilot’s growth engine.
 

What You’ll Do

• Work on  the full B2B SaaS growth funnel: acquisition → activation → retention → expansion
• Build and optimize multi-channel acquisition campaigns across paid search, LinkedIn, YouTube, and influencer channels, or anything you can think of
• Fail fast and experiment with 6-figure monthly budget
• Work with product to optimise onboarding flows and reduce time-to-value
• Partner with sales customer success to identify expansion opportunities and upsell within existing accounts
• Build the analytics framework to track, measure, and iterate on growth initiatives
• Own review platforms — keep G2 and Capterra storefronts fresh, run quarterly review drives, and secure “High Performer” badges
   

You Have

• 4–6+ years in B2B SaaS growth, performance marketing, or demand generation
• Proven track record managing paid campaigns (LinkedIn, Google, YouTube) with strong ROI
• Deep understanding of conversion funnels, SaaS onboarding, and lifecycle campaigns
• Experience with influencer and partnership marketing in a niche/professional space
• Analytical mindset — comfortable running A/B tests and building dashboards
• Self-starter energy — you can go from idea → test → result fast
   

Nice-to-Have

• Experience in AI, UX, product design, or usability testing tools
• Background in agency or fast growing startups
• Experience scaling product-led growth loops
• Experience running G2, Product Hunt, or Capterra campaigns
   

What’s In It For You

• Competitive salary + flexible hours
• Join a high-potential startup at the forefront of AI for design
• Anything you need (setup, gear, tools) to do your best work
• 100% remote, async-first culture, and zero corporate BS

We are building a high-load communication platform that already has a stable user base and generates profit. Every team member has a real voice and direct impact on the product. You will work on complex system logic, data flows, and infrastructure challenges, all within well-established processes and a highly involved, results-driven team. It’s a great opportunity to grow fast and shape the future of a product that truly matters

About the product: It is a web communication platform connects users worldwide with a wide range of features. Launched in 2020, it has passed all MVP testing stages and attracts a growing number of long-term users. The platform enables 24/7 communication and content sharing without compromising performance or user experience. With a focus on high-load handling, excellent UX/UI, and a unique monetization strategy, we offer a top-tier product in the market. Our global goal is to become a top 5 international social networking service, with plans to expand into Latin American and Asian markets.

In this role, you will

• Develop user segmentation functionality
• Implement and enhance email validation logic
• Integrate analytical systems
• Build an API health-check infrastructure
• Design and implement a custom Mail Transfer Agent (MTA)
• Develop a message delivery pipeline for email campaigns
• Participate in architectural design and scaling of our platform for email and push notifications

It’s all about you

• 3+ years of Laravel development experience
• Experience with RabbitMQ and MySQL
• Hands-on experience with MTA services like Postfix, GreenArrow
• Experience in building a custom SMTP service
• Strong ownership mindset, result-oriented approach, and structural thinking

Would be a plus

• Experience integrating with email services like SendGrid, Mailgun, or Amazon SES
• Familiarity with ClickHouse

• Experience working with AWS EC2
   

  What we offer

• Care and support: 
• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 extra days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   
• Comfortable working environment:
• Work from our Kyiv hub or remotely with a flexible schedule 
• Workspace rental reimbursement in other cities and abroad
• Modern equipment or depreciation of your own tools
   
• Investment in your future:
• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Technical Interview
• Hiring Team Interview
• Reference check
• Offer

Requirements:

• 2+ years of hands-on experience in full-cycle recruitment across technical and non-technical roles, ideally in dynamic product or igaming environments;
• Proven track record of partnering with hiring managers and driving hiring decisions with confidence;
• Advanced sourcing skills using a broad range of tools and channels (LinkedIn, GitHub, job boards, communities, referrals, etc.);
• Strong stakeholder management and communication skills — able to lead discussions, present insights, and influence decision-making;
• Capable of operating independently and in a fast-paced environment;
• At least an Upper-Intermediate level of English proficiency;
• Experience in the Igaming industry
   

Responsibilities:

• Arranging full life-cycle recruitment process: from the understanding of vacancy’s requirements, sourcing of candidates, interviewing candidates to negotiating potential offers;
• Development of new approaches in attracting candidates and improving the selection process, monitoring new trends and other useful data to improve the productivity and recruitment process overall;
• Developing long-term relationships with potential candidates through networking;

Would be a plus:

• Experience in the Igaming industry;
• Proactive, data-driven, and adaptable mindset;

Requirements:

- Experience working with task management tools (Monday.com or similar)
- Strong skills in working with documents, spreadsheets, and presentations (Google Workspace)
- Ability to work in multitasking mode and effectively prioritize tasks
- Attention to detail and accuracy in work
- Systematic thinking and organization
- Responsibility and reliability in task execution
- Ability to work independently without constant supervision
- Readiness for repetitive tasks and ability to maintain quality of their execution
- Logical and structured thinking

Responsibilities:

- Creating, editing, and maintaining work tables (Monday service)
- Supporting onboarding and offboarding processes in terms of granting and revoking access
- Collecting information about departments and employees upon request from Business Operations Manager
- Preparing statistics on completed departmental tasks
- Providing data and reports to other departments upon request
- Creating and regularly updating FAQs, video instructions, checklists, and guidelines
- Updating and verifying the relevance of internal documents
- Checking the correctness of settings in work tools and making corrections according to instructions

Would be a plus:

- Experience working in IT, digital, or iGaming companies
- Skills in creating educational materials (videos, instructions, guidelines)
- Experience in process visualization (process maps, schemes, diagrams)
- Basic knowledge of working with password managers (Bitwarden or similar)

Requirements:

- 3+ years in a senior operational role, with experience in Igaming niche (preferably in Media Buying).
- Proven ability to lead and develop teams, fostering collaboration and a results-driven environment.
- Deep understanding of the Igaminf Industry;
- Strong analytical and strategic thinking skills, with a track record of successful strategy execution.
- Exceptional interpersonal and communication skills to influence and collaborate with stakeholders at all levels.
- Excellent problem-solving skills with the ability to make data-driven decisions quickly.
- Able to thrive in a fast-paced, dynamic environment with changing market conditions.
- Proficient level of English (both written and verbal.
- Strategic thinking: ability to see and manage operations in accordance with the company's long-term strategy.
- Analytical approach: skill in analyzing data, identifying trends, and making fact-based decisions.
- Effective communication: transparency in communication and ability to establish interaction between departments.
- Organizational skills: creating systems that work without failures.
- Flexibility and initiative: readiness to delve into details, take responsibility, and accept challenges.

Responsibilities:

- Operational Leadership: Oversee day-to-day operations across departments, ensuring processes run smoothly, efficiently, and align with our strategic objectives.
- Strategy Development and Execution: Collaborate with the executive team to develop and implement operational strategies that support business growth, market expansion, and product excellence.
- Team Management: Lead, mentor, and inspire department heads, fostering a high-performance culture focused on excellence and accountability.
- Market Analysis: Monitor market trends, competitors, and industry changes to identify growth opportunities and operational improvements.
Process Optimization: Develop and refine operational processes to improve efficiency, scalability, and productivity across the company.
- Compliance and Risk Management: Ensure all operational activities comply with regulatory requirements and industry standards to mitigate risks and protect the company’s reputation.
- Stakeholder Engagement: Maintain strong relationships with key stakeholders, partners, and regulatory bodies to support business objectives.
- Performance Monitoring: Track and analyze key performance metrics, reporting progress to the executive team and implementing improvements as needed.

Would be a plus:

- Experience in related high-tech and high-risk industries.
- Proven track record of scaling businesses in international markets.
- Proficiency in using modern analytics tools and automation systems.

Hi there!

At Slotsense, we’re reshaping the iGaming experience using cutting-edge AI technologies. Our mission is to build intelligent, human-like chat experiences that elevate engagement and personalization. We’re looking for a highly skilled AI Expert to take our GPT-powered chatbot to the next level.

You’ll be at the core of our AI system — designing agentic workflows, building and refining AI agents, crafting advanced prompts, and implementing modern techniques like RAG, Langchain, and LLMOps. Strong Python skills are also essential for success in this role.

What you’ll do:

• Design and implement advanced AI workflows and agent-based architectures

• Apply and fine-tune RAG (Retrieval-Augmented Generation) pipelines

• Craft high-quality prompts and experiment with prompt engineering strategies

• Work with Langchain and other LLMOps tools to optimize chatbot performance

• Analyze user behavior to improve system accuracy and naturalness

• Collaborate closely with engineers and product teams to test and deploy improvements

• Stay ahead of trends in LLMs and conversational AI

What we’re looking for:

• Proven experience with GPT or other large language models

• Hands-on experience building AI agents and agentic workflows

• Deep understanding of RAG and its real-world implementation

• Strong Python skills and familiarity with vector databases

• Experience with Langchain and LLMOps best practices

• Excellent English skills for prompt writing and collaboration

• Analytical mindset and proactive approach to experimentation

• Passion for AI and continuous learning

JOB SUMMARY

As a General QA Engineer at Noovy, you will ensure the quality, stability, and usability of our SaaS platform by designing and executing both manual and automated tests. You will contribute to all stages of the testing lifecycle, including planning, implementation, execution, and continuous improvement. You will also track key quality metrics to measure test efficiency, coverage, and product reliability. Your work will be essential to delivering reliable releases and maintaining high-quality standards across our products.

KEY RESPONSIBILITIES

• Test Planning & Execution
  • Design, develop, and execute test cases for web, mobile, API, and backend services.
  • Perform functional, regression, integration, and exploratory testing.
  • Create and execute automated tests using frameworks such as Playwright.
  • Validate data integrity and workflows by testing backend systems and APIs.
• Test Automation Development
  • Implement and maintain automated test suites for UI, API, and mobile applications.
  • Write maintainable and efficient test automation code.
  • Continuously update and improve test suites as product evolves.
  • Integrate automated tests into CI/CD pipelines (Jenkins, GitLab CI).
• Defect Management
  • Identify, document, and track bugs using issue tracking tools.
  • Collaborate with developers to reproduce, clarify, and verify defects.
  • Prioritize and escalate critical issues as needed.
• Collaboration & Process Improvement
  • Work closely with developers, product managers, DevOps, and other QA engineers.
  • Participate in sprint ceremonies and contribute to refining QA processes.
  • Share knowledge and mentor less experienced team members, when required.
• Documentation
  • Create and maintain clear test plans, test cases, and test documentation.
  • Document testing procedures and contribute to release checklists.
• Release Support
  • Support release validation, smoke testing, and monitor release stability.
  • Participate in Go/No-Go decisions by providing quality assessments and risk evaluations.

NECESSARY SKILLS

• 2+ years of experience in software quality assurance, including both manual and automation testing.
• Solid understanding of QA methodologies, tools, and processes.
• Hands-on experience with test automation frameworks (Playwright, Appium).
• Proficiency in JavaScript or TypeScript for writing automated tests.
• Knowledge of GraphQL and API testing.
• Mobile testing.
• Good understanding of relational databases (MySQL) for backend validation.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Fluent English and Russian  (written and spoken)

KEY SKILLS

• Technical Proficiency — Experience designing and executing manual and automated tests.
• Problem Solving — Ability to isolate, analyze, and troubleshoot issues efficiently.
• Quality Mindset — High attention to detail and commitment to product reliability.
• Collaboration — Skilled at working in cross-functional Agile teams.
• Adaptability — Comfortable learning new tools, technologies, and workflows.
• Ownership — Ability to take responsibility for test coverage and quality outcomes.
• Data-Driven Thinking — Ability to track and report QA metrics like test coverage, defect density, and automation rate.

DESIRABLE SKILLS

• Experience with performance testing and monitoring tools.
• Familiarity with mobile automation frameworks (Appium).
• Experience with containerized environments and cloud testing.
• Experience with React Test Library.
• ISTQB certification or equivalent.

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.

We are looking for a Marketing Manager Sport to join our team!

Requirements:

- Knowledge of the basic betting terms and mechanics;

- Experience in drafting and conducting marketing activities for player retention and return;

- Experience with client segmentation;

- Strong English skills, with the ability to write and communicate briefs and tasks;

- Knowledge of market and competitor analysis methods;

- Understanding of basic approaches to A/B testing and hypothesis testing to optimize marketing activities;

- Analytical mindset;

- Knowledge of marketing and niche metrics: LTV, ARPU, RR, CR, GGR, NGR, etc.;

- Experience working with analytics tools: GA, Tableau, Voluum, Power BI, Google Data Studio.

Responsibilities:

- Monthly planning and compilation of marketing activities;

- Organization of promotions, raffles, and other activities to retain and return the player;

- Creation of a communication plan with players via SMS, e-mail, messengers, push and social networks;

- Calculation of predictions, analytics of held actions;

- Management of expenditure planning and reporting;

- Setting up trigger chains;

- Communication with the team to develop a general strategy;

- Analysis of the market and competitors;

- Setting tasks for the employees of cross-departments.

What are the conditions and bonuses?

🍀 An exciting and challenging job in a fast-growing product holding, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;
🤝 Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍Beautiful offices in Limassol, Warsaw, Almaty, Yerevan work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;
🧑‍💻 Laptop & all necessary equipment for work according to the ecosystem standards;
🏖 Paid vacations, personal events days, days off;
🫖 Paid sick leave;
👨‍⚕ Medical insurance;
💵 Referral program enjoy cooperation with your colleagues and get a bonus;
📚 Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;
🦄 Multiple internal activities: online platform with newsletters, quests, gamification, and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc;
🎳 Company events, team buildings.

Ascendix Technologies, founded in 1996, is a global partner in Salesforce and CRM consulting. Being a recognized Salesforce partner since the early 2000s, we excel in crafting custom Salesforce-based applications and optimizing businesses’ existing Salesforce licenses to automate back-office processes, centralize data, and drive long-term cost savings for our clients. Based in bustling Dallas, Texas, we operate across the globe, with strategically positioned Salesforce consulting team in Portugal. 

We are seeking a motivated Junior QA Engineer to join our Salesforce team. This role will support our quality assurance efforts and contribute to ensuring the excellence of our managed services. The position offers opportunities to learn and grow while working alongside experienced QA professionals. 

Requirements: 

• 1-2 years of QA experience
• Demonstrated experience with Salesforce
• Understanding of basic QA concepts and methodologies
• Familiarity with software testing fundamentals
• Basic understanding of defect tracking and test management
• Willingness to learn QA tools and techniques
• Good analytical and problem-solving skills
• Strong communication skills
• English level: Intermediate

Responsibilities: 

• Assist in executing test cases and test plans
• Participate in testing throughout the software development lifecycle
• Report and document bugs accurately
• Help perform regression testing
• Learn and apply QA methodologies and best practices
• Support the testing team in daily activities
• Participate in team meetings and collaborate with other team members
• Learn from experienced QA engineers and gradually take on more responsibilities
• Help maintain test documentation
• Assist in basic customer support tasks

Ascendix offers you:

Healthcare: 

• 20 paid vacation 
• 5 paid sickness 

Career and professional growth: 

• B2B and remote cooperation 
• Career development and professional growth 
• Technical performance reviews and 360 Evaluation 
• Collaboration with a personal Direct Manager, Technical leads, and mentors 

Learning and Development: 

• Udemy and Pluralsight subscription 
• Internal knowledge-sharing opportunities 

Corporate spirit: 

• Online and offline events & team-buildings 
• Friendly and supportive atmosphere 
• Open management 

Please note 

By clicking the “Apply” button for the vacancy, you automatically consent to process your personal data. 

We sincerely appreciate each response and the expressed interest in our job opening. If we do not contact you within a week, it means that, at this moment, your CV has not been selected for further consideration for this position. Nevertheless, we will keep your resume in our candidate database and will definitely inform you if a vacancy that matches your experience becomes available.  

Join us in shaping the future of work.

Spacebring is a Ukrainian product company backed by Google. It transforms coworking space operations by eliminating bottlenecks, automating bookings, billing, and daily tasks. Today, Spacebring powers hundreds of spaces across 55+ countries — including well-known names like Kooperativ, Creative States, Diia Business, Google for Startups, Impact Hub, and many more.

We're looking for a skilled junior software engineer to work with our product team. A passion for programming and excellent problem-solving skills are a must. Our tech stack: stackshare.io/spacebring/spacebring

What you'll do

• Develop changes to our website (Next.js, Keystatic CMS) requested by the marketing team. 
• Develop Spacebring web (React, Next.js) and mobile apps for iOS and Android (React Native, Expo).

What We’re Looking For

• Strong JavaScript skills. 
• Experience working with React, React Native. 
• Experience working with REST API. 
• Good knowledge of HTML/CSS. 
• Good knowledge of Git, CI/CD. 
• Good problem-solving skills. 
• Technical education.

Nice to Have

• Experience with Next.js, SSR, SSG, etc. 
• Experience writing end to end tests with Playwright. 
• Experience with Tailwind CSS. 
• Experience with Expo, React Navigation, Push notifications, etc. 
• Familiar with native iOS and Android development basics.

Why Join Us?

• Work on a cutting-edge product and see your impact.
• Learn from a team of experts eager to share knowledge.
• Career growth in a fast-scaling company.
• Hybrid work and flexible schedule.
• Generous vacation & sick leave.
• Regular salary reviews and stock options.
• Team retreats, camps, offsites, and social events.
• Comfortable coworking space in central Lviv.

💥Hello! Do you want to make a significant contribution to the world of the gaming industry? We are looking for a dedicated Sales Manager to join our VIP team.

🧲About Us:
M5Team is a team of professionals providing top-level customer service and best sales solutions.

 

Requirements:

✦ At least 2 years of experience in VIP Sales / VIP Management.
✦ Fluent English.
✦ Understanding of player psychology, motivations, and triggers.
✦ Strong analytical skills, ability to work with large volumes of data and CRM tools.
✦ Excellent communication skills for building trusted relationships.
✦ Hands-on experience working with high-rollers and understanding their psychology.
✦ Experience in developing personalized offers and loyalty programs.
✦ Regular calls with VIP players to establish trust and enhance loyalty.

Responsibilities:

✦ Achieve retention, LTV, and player monetization KPIs.
✦ Personalized work with VIP players: support, communication, and long-term relationship building.
✦ Behavioral monitoring and analysis: identifying player motivations, predicting activity, and developing individual retention strategies.
✦ Creating personalized offers: exclusive bonuses, cashback, special events.
✦ Analyzing deposits, bets, and financial activity.
✦ Collaborating with other departments to improve VIP client engagement.

4/2 shift schedule -2 day shifts (10:00-19:00) and 2 night shifts (17:00-02:00), 2 day off

What We Offer:
🧲 Remote work options.
🧲 50% coverage for individual courses, training, and language programs.
🧲 100% coverage for team courses.
🧲 Free legal consultations and a 50% discount on legal services.
🧲 Health insurance.
🧲 Flexible schedule.
🧲 Regular salary reviews.
🧲 Team-building events in Ukraine