Jobs at Djinni

About Us

Smart Capital Center is an end-to-end, AI-powered platform for Commercial Real Estate (CRE) investment and financial management. We power real-time underwriting, asset management, and portfolio analytics through a combination of live data, workflow automation, and AI-driven insights.

Operating at the intersection of Generative AI, finance, and real estate, we are building systems that digitize and simplify complex financial workflows.

Our clients include leading institutions such as JLL, Pacific Life Insurance Company, and KeyBank. We are a lean, high-performance team building category-defining technology in a $17 trillion industry.

To learn more about our platform and vision, please visit our website.

The Role

We are looking for a Backend Software Engineer with strong experience in building scalable systems and a deep interest in AI-powered applications.

This is a high-impact, hands-on role where you will design and build backend services, integrate AI capabilities, and develop intelligent, agent-driven workflows used in real-world production environments.

You will work closely with product, AI, and engineering teams to deliver reliable, high-performance systems and automation features.

What You Will Do

Backend Development

• Design, build, and maintain backend services using Java (Spring Boot) and Python
• Develop scalable APIs and microservices for data-intensive applications
• Optimize system performance, reliability, and scalability
• Design efficient data models and handle complex integrations

AI & Intelligent Systems

• Implement and integrate AI-powered features into core products
• Design and build agent-based workflows for automation and decision-making
• Apply prompt engineering techniques to improve LLM outputs and behavior
• Work with modern AI frameworks to productionize intelligent systems

Cloud & Infrastructure

• Develop and deploy backend systems on AWS (EC2, S3, RDS, Lambda, etc.)
• Build resilient, scalable cloud-native services
• Contribute to system monitoring, logging, and reliability

System Design & Engineering Excellence

• Contribute to architecture, service boundaries, and system design decisions
• Write clean, maintainable, and well-documented code
• Ensure security, performance, and operational stability
• Continuously improve engineering quality and development practices

Collaboration

• Work closely with frontend, product, and AI teams
• Contribute to end-to-end feature delivery
• Participate in Agile development processes

Requirements

• 5+ years of backend software development experience
• Strong experience building and scaling backend systems in production

Core Technical Skills

• Strong experience with Java and Spring Boot
• Solid experience with Python
• Strong knowledge of SQL and database design (PostgreSQL preferred)
• Experience building REST APIs, microservices, and distributed systems
• Hands-on experience with AWS (EC2, S3, RDS, Lambda, etc.)
• Proficiency with Git and modern development workflows

AI & Modern Development Experience

• Experience with prompt engineering for LLM-based systems
• Practical experience building AI agent workflows in production
• Familiarity with frameworks/tools such as:
  • LangGraph
  • LangChain
  • LangSmith
  • or similar ecosystems
• Experience using AI-assisted development tools, such as:
  • Claude Code
  • Codex
  • OpenCode
  • or similar

Nice to Have

• Experience with vector databases or semantic search (e.g., Milvus)
• Knowledge of RAG (Retrieval-Augmented Generation) architectures
• Experience with CI/CD pipelines and DevOps practices
• Familiarity with event-driven architecture

• Experience with data processing pipelines or document AI systems

   

Why Join Us

• Work on cutting-edge AI-powered systems in a $17T industry
• Build real-world applications using LLMs, agents, and automation
• High ownership and autonomy with meaningful technical impact
• Opportunity to influence system design and engineering direction
• Fast-moving, execution-focused team with minimal bureaucracy
• Competitive compensation and flexible work environment

About Tie

Tie is building the next generation of identity resolution and marketing intelligence. Our platform connects hundreds of millions of consumers across devices, browsers, and channels—without relying on cookies—to power higher deliverability, smarter targeting, and measurable revenue lift for modern marketing teams.

At Tie, AI is not a feature—it is a core execution advantage. We operate large-scale identity graphs, real-time scoring systems, and production ML pipelines that directly impact revenue, deliverability, and customer growth.

The Role

We are looking for detailed-oriented  AQA Engineer. This person is responsible for validating the quality of our software through thorough exploratory, functional, and regression testing. This person is analytical, proactive, and passionate about delivering high-quality user experiences.

Technical Responsibilities

• Review requirements, user stories, and design documents to create detailed and comprehensive test cases and checklists
• Perform functional, integration, UI/UX, and regression testing across web, data, 3d party apps and/or API layers.
• Test on multiple browsers, devices, and screen resolutions to ensure cross-platform consistency
• Execute manual test cases and report issues with clear reproduction steps and severity levels
• Verify fixes and perform retesting and smoke testing
• Maintain test case repositories (e.g., TestRail, Zephyr, Xray, etc.)
• Perform basic API testing using tools like Postman
• Use developer tools (e.g., Chrome DevTools, browser console) to investigate issues
• Track and manage bugs using tools like Jira
• Support release validation in redesign, staging and production environments or any other required.
• Collaborate with developers and product managers to ensure test coverage and align QA efforts with release goals
• Collaborate with business, customer success to ensure the test coverage and align QA efforts with business goals.

Automation & AQA Responsibilities

• Develop and maintain automated test suites for UI and API layers using frameworks like Playwright, Cypress, or Selenium
• Integrate test automation into the CI/CD pipeline to enable fast and reliable deployments
• Prioritize what to automate based on risk, stability, and ROI, complementing manual testing
• Validate data flows and transformation logic in data-driven applications by writing automated assertions against APIs and backend responses
• Build reusable utilities and selectors to support robust and maintainable test scripts
• Work closely with developers to ensure testability and coverage of edge cases
• Use version control (e.g., Git) and test reporting tools (e.g., Allure, TestNG reports) to ensure traceability
• Support debugging and root cause analysis by capturing logs, screenshots, and network traces during test execution
• Maintain a hybrid approach, knowing when to use exploratory/manual testing alongside automation to uncover UI/UX or logic-related issues

Data-Driven Application Testing

• Validate the accuracy, completeness, and integrity of data throughout the user journey
• Perform data validation across frontend, backend, and database layers, including comparing displayed data with source systems or API responses
• Ensure business rules and data logic are correctly applied (e.g., filters, transformations, aggregations)
• Test the impact of edge cases and malformed data inputs on application behavior
• Perform SQL-based verification (or through data exports) to confirm data correctness, where applicable
• Validate data syncing between systems, especially in applications that consume or expose third-party data via APIs
• Monitor how updates to records, entries, or data states reflect across the application (e.g., state transitions, user-based data visibility)

Non-Technical Responsibilities

• Participate in daily stand-ups, sprint planning, and retrospectives to represent QA priorities
• Communicate bugs and quality concerns clearly to cross-functional teams
• Proactively raise red flags if requirements are unclear, incomplete, or inconsistent
• Help define and improve QA processes, checklists, and acceptance criteria
• Collaborate with product and design teams to ensure test scenarios reflect user expectations
• Own the quality mindset for the features being delivered
• Provide feedback on usability and suggest improvements from a user perspective
• Maintain a clear audit trail of testing progress and coverage
• Be a champion for documentation, keeping test plans and QA procedures up to date
• Collaborate with QA Team Lead in providing feedbacks and reviews of QA strategies, processes, practices.

Working in Ambiguous and Fast-Paced Environments

• Confidently test features with minimal or evolving specifications, using exploratory testing and product intuition to uncover edge cases
• Collaborate closely with developers, product managers, and other stakeholders to clarify intent and co-create acceptance criteria when missing
• Document findings, gaps, and assumptions clearly to reduce miscommunication and improve team alignment
• Adapt quickly to frequent changes in priorities or scope, while ensuring quality is not compromised
• Use structured approaches to test loosely defined features, such as session-based test charters or heuristic checklists

• Maintain composure and clear prioritization even during high-pressure releases, rollbacks, or urgent hotfixes

   

Requirements

Technical

• 5+ years of manual testing experience for web applications
• 2+ years of automation testing experience(Playwright or Cypress must have(JS/TS))
• Strong understanding of Agile methodologies, specifically Scrum and Kanban
• Familiarity with bug tracking and test case management tools(QASE, Testomat, TestRail, etc.)
• Experience testing REST APIs (even at a basic level)
• Experience with Data verifications

• Ability to test across various browsers and responsive breakpoints

  As a plus:

• Experience with AI in both automated tests and day2day work will be a plus(Claude.ai)

Non-Technical

• Detail-oriented mindset and strong analytical thinking
• Clear and concise communicator in both written and verbal form, English.
• Proactive communication cros-team
• Comfortable working in fast-paced, changing environments
• Ability to manage time and tasks independently

• Proactive attitude and a sense of ownership for quality

   

What We Offer

• Competitive compensation, including salary, equity, and performance incentives
• Opportunity to work on core AI systems that directly impact revenue and product differentiation
• High ownership and autonomy in a senior, hands-on role
• Remote-first culture with a strong engineering and data focus
• Exposure to cutting-edge problems in identity resolution, graph ML, and real-time AI systems

• Clear growth path toward Staff / Principal IC roles

  What else:

• 4 weeks of paid vacation per year (flexible scheduling)
• Unlimited sick leave — we trust your judgment and care about your health
• US Bank Holidays off (American calendar)
• Remote-first culture and flexible working hours
• Flat structure, no micromanagement, and full ownership

• Opportunity to make a real impact during a critical growth phase

   

  Interview Process

• Recruitment Screening Call
• Test task in HackerRank for 1h
• Technical deep dive Interview (1,5h)

• Final interview with CTO in English

   

  Why Join Us?

• High-impact delivery leadership role during a critical period
• Real ownership and autonomy
• Opportunity to shape delivery across the entire engineering organization
• Exposure to SaaS, data, integrations, automation, and platform work
• Collaboration with global teams and vendors

• A strong product with real scale and momentum

   

Why This Role Matters

At Tie, your work will not live in notebooks or experiments—it will power production systems used by real customers at scale. You will help define how AI is embedded into the company’s core platform and play a key role in making machine learning a durable competitive advantage.

We are an outsourcing company partnering with innovative fintech and crypto businesses. Company are currently looking to hire up to 3 juniors for our  Sales & Account Management department. Presence in China and LATAM is a strong advantage.

Position: Junior Business Development & Account Manager

On this position, you can join the team and try different tasks and your specialization to the Business Development or Account Management can be determined during the first months based on your strengths and interests.

Business Development & Lead Generation:

• Identify and source potential partners and clients through X (Twitter), Telegram, LinkedIn, and email outreach.
• Conduct lead scraping and research potential partners within target crypto ecosystems.
• Initiate communication with potential partners and build initial connections.
• Maintain records of leads and track communication in CRM or internal systems.

Partnership & Account Support:

• Maintain good working relationships with partners.
• Support upsell opportunities and partner communication under mentorship from senior team members.
• Client portfolio management.

Communication & Outreach:

• Conduct daily outreach via LinkedIn, email, Telegram, and X.
• Maintain professional and friendly communication.
• Participate in networking and engagement within crypto communities.
• Initiate communication with potential partners.

Internal Coordination:

• Collect feedback from partners and communicate insights to the internal team.

Requirements:

Experience: we are open to considering students. Will be a plus: relevant experience in other industries or active participation in international student organizations and internships.

Languages : English — confident Upper-Intermediate (B2+), Chinese or Spanish/Portuguese.

Soft Skills:

• Strong communication skills and ability to build relationships.
• Proactive mindset and competence to independently solve problems.
• Curiosity, ambition, and a strong desire to grow in business development.
• Willingness to use AI and other automation tools to increase productivity in research, outreach, and analysis.

Nice to Have:

• Experience with lead generation tools, scraping, or outreach automation.
• Familiarity with crypto communities on X and Telegram.
• Experience in B2B communication.
• Knowledge in one of industries : crypto, blockchain or fintech
• Hands-on experience with crypto products

Terms, conditions, and compensation package:

• Remote-first: Work from anywhere with a flexible schedule. 
• Adaptation period: 3 months; The position generally full-time, but part-time work is possible during the adaptation period with a transition to full-time after. 
• Opportunities for growth: Move into senior roles with paid training, certification support, and participation in professional events.
• Room for ideas: We work in teams with full autonomy without any timetrackers, empowered by our clients to take complete ownership of our projects.

Senior NetSuite Engineer (Full-Time) — CRM + Manufacturing + Integrations (5+ years)

Role Summary

We’re hiring a Senior NetSuite Engineer to lead hands-on NetSuite development and optimization across multiple brands. You will drive NetSuite CRM rollout (some brands currently use Salesforce), deliver CRM enhancements, expand manufacturing and advanced manufacturing capabilities, and own key integrations/migrations including ShipHawk. This is a full-time role with high ownership and direct impact.

Key Responsibilities

• Build and maintain NetSuite solutions end-to-end: requirements, design, development, testing, deployment, and support.
• Roll out NetSuite CRM to additional brands and enhance current CRM workflows (lead/opportunity, quoting, activities, dashboards).
• Implement and optimize Manufacturing and Advanced Manufacturing processes (BOMs, routings, work orders, WIP, planning).
• Configure location-based manufacturing and multi-location operational workflows.
• Lead migration and stabilization of the ShipHawk NetSuite plugin (setup, mapping, testing, cutover).
• Develop and maintain SuiteScript 2.x, SuiteFlow, custom records, forms, approvals, saved searches, and reports.
• Support label configuration workflows and related operational processes.
• Partner with Salesforce stakeholders to align processes and support integrations/data sync requirements.
• Create documentation/runbooks and improve SDLC practices (sandbox strategy, release management, code reviews).

Requirements (Must Have)

• 5+ years of hands-on NetSuite development experience.
• Strong expertise in SuiteScript 2.x, SuiteFlow, NetSuite configuration, roles/permissions, and reporting.
• Experience rolling out or significantly enhancing NetSuite CRM.
• Deep experience with Manufacturing / Advanced Manufacturing (or equivalent manufacturing module ownership).
• Integration experience (REST/SOAP, middleware/iPaaS exposure, data mapping, CSV imports, scheduled jobs).
• Strong English communication (written and verbal) and ability to work directly with business stakeholders.

Nice to Have

• Experience with ShipHawk.
• Working knowledge of Salesforce (objects/flows/integration concepts).
• NetSuite certifications (SuiteFoundation, SuiteCloud Developer, ERP Consultant).
• Experience with multi-subsidiary/multi-location environments, WMS/3PL, shipping/labeling systems.

We’re looking for a Full-Stack Engineer (PHP/Laravel, React) for a short-term project lasting from 2 weeks to 3 months. It will start as a full-time engagement and then transition to part-time.

Details:

• Senior Full-Stack Engineer (PHP/Laravel, React) with 8 years of experience.
• Strong proficiency in English (Upper-intermediate level or Advanced).
• Full-time
• Fully remote
• Location: Ukraine or Europe.
• Start: ASAP!

Experience / Skills:

• At least a Bachelor's with a background in tech or equivalent, based on work experience
• 8 years of work experience with the Laravel and React frameworks
• Experience building applications with JavaScript/Typescript, PHP, HTML5, CSS, and MySQL 8
• Passionate about usability, user experience, beauty, and elegance of UI's
• Eager to learn, discuss, and share knowledge with the rest of the teams
• Nice to have: knowledge of Kubernetes, Docker, and other tools used in DevOps
• Absolute fan of TDD and CI/CD pipelines
• Strong track record of leading technical projects and coordinating teams of 3+ engineers
• Experience mentoring and supporting the professional growth of fellow engineers
• Background in product-based companies with multiple products and engineering teams
• Proven track record of driving engineering initiatives that impacted other teams or the wider organization
• Excellent presentation and communication skills, with the ability to clearly explain technical concepts and join customer calls when needed

Required Skills
Experience building RAG pipelines and agentic systems
Strong understanding of LLM orchestration frameworks:
LangChain, LangGraph, Langfuse for example
Strong backend engineering experience with Python
Hands‑on experience building APIs/services with FastAPI
Experience integrating with MCP tools, internal APIs, and enterprise systems
Experience building Agent Factories, agent workflows, or multi-agent systems
Solid understanding of distributed systems and event-driven architectures
Experience deploying and operating services on AWS (EKS, S3, Lambda, IAM, networking)
Familiarity with GitLab CI for automated testing and deployments

Desired Skills
expertise with OpenSearch:
Index design, ingestion pipelines, analyzers, relevance tuning
Vector search, hybrid search, embeddings integration
Performance tuning and scaling clusters
Knowledge of embeddings generation and vector database best practices
Experience with OpenSearch plugins, custom scoring, or ingestion frameworks
Familiarity with Kubernetes
Experience with observability stacks (OpenTelemetry, Prometheus, Grafana, Langfuse)
Understanding of enterprise security, RBAC, and data governance
Prior experience building internal knowledge platforms or developer tools

Start ASAP
Duration 6 MM
Location: EU
English language

Affiliate Manager 

We are looking for a strong Affiliate Manager to join our team. The main focus of this role is to develop and manage partnerships across the Asian region, drive high-quality traffic, and build long-term relationships with key local partners. A deep understanding of regional traffic specifics and cooperation models is essential.

Responsibilities:

• Identify, onboard, and manage new affiliates in the Asian region
• Build and maintain long-term relationships with key partners
• Negotiate commercial terms and scale traffic volumes
• Monitor traffic quality and ensure compliance with agreements
• Analyze partner performance and identify growth opportunities
• Work closely with internal teams to optimize campaigns and performance
   

Requirements:

• 2+ years of experience in Gambling/Betting
• Experience in roles such as Affiliate Manager / Sales Manager / Team Lead
• Strong understanding of the Asian market and local partner specifics
• Experience with reporting and performance analysis
• Familiarity with Asana or similar task management tools
• Strong negotiation and communication skills
• Ability to build and maintain long-term partnerships
   

Nice to have:

• Existing network of partners in the Asian region

If you have hands-on experience in iGaming and understand how the Asian affiliate market works — we’d love to connect.

IGAMINGHUNT team is growing, and we are looking for an experienced Recruitment Team Lead who combines strong hands-on recruitment expertise with proven leadership skills and a structured, results-driven approach.

Requirements:

• 7+ years of end-to-end recruitment experience across a variety of roles and seniority levels
• 4+ years in a leadership role, managing high-volume hiring and diverse role types, ideally across different business functions
• Proven experience building, scaling, and training recruitment teams
• Experience managing and motivating fully remote and distributed teams
• Fluent English, Ukrainian
• Strong hands-on mindset and readiness to personally close vacancies, including complex and senior roles
• Systematic, process-oriented approach with a strong focus on efficiency and measurable outcomes
• Positive, approachable, and people-oriented personality with strong stakeholder management skills

Nice to have:
 

• Previous experience in iGaming / gambling or other high-growth, fast-paced industries
• Background in a recruitment agency environment

Responsibilities:

• Scale and develop the recruitment function, including hiring and onboarding new recruiters
• Lead, mentor, and support a distributed recruitment team, ensuring high engagement and performance
• Own and continuously improve recruitment processes, tools, and workflows
• Drive and optimise team KPIs, ensuring consistent delivery against hiring targets
• Manage full-cycle recruitment for key and hard-to-fill roles, remaining hands-on where needed
• Partner closely with client stakeholders and company representatives to understand business needs and translate them into effective hiring strategies
• Design and implement structured onboarding and training programmes for recruiters
• Introduce best practices for remote recruitment operations and cross-location collaboration

What’s in it for you:
 

• After trial - we can offer relocation to Spain covered by the company 
• Fixed salary + bonus system
• 7 hours working schedule (or 3 extra days off per month)
• Office work format with opportunity to work remotely
• 20 days of paid vacation

We are looking for a VIP Team Lead who will take full ownership of the VIP direction and play a key role in building a high-performing VIP function for high-value players.

This is not just an operational role — it’s an opportunity to shape the VIP strategy, influence key business metrics, and build a scalable system for long-term growth.

What You’ll Be Responsible For

• Own and drive the VIP strategy, focusing on acquisition, retention, and revenue growth of high-value players
• Build, lead, and scale a high-performing VIP team
• Analyze player behavior and identify high-impact growth opportunities
• Develop and implement advanced segmentation models (pre-VIP / VIP / HVP)
• Design and optimize personalized VIP offers, loyalty mechanics, and engagement campaigns
• Proactively identify churn risks and drive reactivation strategies
• Work closely with Marketing, Product, CRM, and Analytics to enhance VIP experience and monetization
• Continuously improve processes, tools, and communication flows to maximize efficiency and scalability

What We’re Looking For

• 3+ years of experience in iGaming, with a strong focus on VIP / high-value segment
• Proven track record of driving retention and revenue growth through VIP strategies
• Deep understanding of player lifecycle, loyalty mechanics, and engagement models
• Hands-on experience with CRM platforms (Customer.io is a plus)
• Experience working with Tier-1 markets
• Strong analytical mindset and ability to make data-driven decisions
• Experience leading teams and building processes from scratch is a strong advantage
• Multichannel communication experience (calls, WhatsApp, Telegram, email)
• English level: Intermediate+ or higher

What You’ll Get

• A key role with real impact on business growth and VIP revenue
• Opportunity to build and scale the VIP function with a high level of ownership
• Competitive compensation aligned with your expertise and impact
• Fast-paced environment with quick decision-making and no bureaucracy
• Direct collaboration with product and business stakeholders
• A strong team and a culture focused on results and growth

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.
 

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Important requirement (please read carefully) We are only considering candidates who have previous lead generation experience for IT outsourcing, software development, or tech services companies. General lead generation experience is not sufficient for this role.
 

Responsibilities

• Build and maintain lead lists (Founders, CTOs, Operations leaders)
• Run outbound lead generation
• Personalize outreach messages for US-based prospects
• Book qualified calls for the Business Development / US team
• Track outreach and results in CRM
• Continuously improve messaging based on response quality
   

Requirements

• Proven lead generation experience for IT services / software development companies
• Experience using tools such as LinkedIn Sales Navigator, Apollo, Snov, Lemlist, Instantly, or similar
• Strong written English
• Result-oriented mindset
   

KPIs

• Qualified conversations started
• Calls booked
• Call show-up rate
• Lead quality (not just volume)
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time.
• 1:1 English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Hiring stages: Recruiter screening → Technical interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Responsibilities

• Secure new business and grow revenue. This role is not account management and not day-to-day; client communication. Our US team handles calls and ongoing communication;
• Proactively source outbound opportunities (partnerships, referrals, warm outreach);
• Qualify opportunities and drive them to signed agreements;
• Coordinate internally with the US team during deal handoff;
• Contribute directly to revenue growth;

Requirements

• Proven experience in business development/lead generation for IT services / software development companies /SaaS;
• Clear track record of originating or closing deals with budgets $20,000+;
• Understanding of how custom software projects are priced and sold;
• Strong written English (spoken English is a plus, but not critical);
• Ability to work independently and focus on results;

This role does not involve

• Daily client communication;
• Account management;
• Project management;
• Delivery or technical execution;

KPIs

• New qualified opportunities created;
• Pipeline value generated;
• Deals secured / revenue influenced;

What We Offer

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time;
• 1:1 English lessons to support clear and confident communication;
• Paid vacation and sick days;
• Fully remote work;
• Opportunities for professional growth within the team;
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Gypsy Collective is looking for a VIP Account Manager to manage and grow relationships with high-value players. We are looking for a proactive and client-oriented professional who can deliver a personalized experience, build long-term loyalty, and effectively drive player retention.

📅 Your daily adventures include:

• Manage an assigned portfolio of VIP players;
• Build and maintain strong, long-term relationships with high-value clients;
• Provide personalized communication based on player preferences;
• Ensure a high level of player satisfaction and engagement;
• Work with active and dormant VIP players: communication, reactivation, and retention (via LiveChat, email, Telegram, WhatsApp, and phone calls);
• Provide personalized support for high-value clients, including assistance, bonus offers, and consultations;
• Offer personalized bonuses and reload promotions within the approved VIP matrix;
• Analyze player activity: deposits, bets, win/loss, frequency, and average bet size;
• Handle big wins and big losses with a professional and client-oriented approach;
• Collaborate with support, loyalty, anti-fraud, and payments teams to promptly resolve VIP requests;
• Identify signs of risky or problematic player behavior;
• Escalate relevant cases when necessary;

• Follow Responsible Gaming and compliance guidelines.

   

🧭 What makes you a great match:

• 1+ years of experience as a VIP Manager / VIP Support / Customer Retention Specialist (iGaming, betting, crypto);
• Proven experience in one-on-one communication with VIP clients (chat / messengers);
• Strong objection-handling and retention skills;
• Understanding of bonus mechanics and ability to use them effectively: knowing which bonuses to offer and in what situations to retain clients and increase their activity;
• Proficiency with Telegram, WhatsApp, LiveChat, CRM systems;
• Basic understanding of key metrics: Deposit, GGR, LTV, Retention, Hold;
• Strong written and verbal communication skills;
• English level: B2+ (required);
• Fluent in Ukrainian;

• Schedule: 2/2 – 12-hour shifts (day / night).

   

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

We’re looking for a reliable, Finance and Admin Operations Specialist — Detail-oriented and Analytical thinking team member to support our daily financial operations.

Ideal for candidates with finance, admin, or accounting experience who want to grow their skills and contribute to impactful work.

Job Responsibilities:

• Maintain financial trackers, prepare monthly reports, and manage bank payments.
• Reconcile invoices against bank transfers, hourly reports, and internal records.
• Actively develop and implement AI automation to streamline manual workflows.
• Manage vacation balances, employee agreement records, and payment-related queries.
• Provide proactive customer updates via email and maintain daily team communication.
• Utilize advanced Google Sheets skills and various accounting/financial systems.
• Leverage experience in international team environments and proficiency in Notion.
• Apply AI expertise or active coursework to optimize financial and admin processes.

Requirements:

• Basic understanding of finance or accounting
• Strong Excel/Google Sheets skills
• Attention to detail, Analytical thinking and strong organizational skills
• Proactive, responsible, and ready to learn
• English level B2, Ukrainian native

We offer:

• A vacation package to support work-life balance
• A wellness package to promote health and wellbeing
• Access to learning courses and professional development resources
• Opportunities for growth and advancement within the team

Our client is one of the leading companies on the market which provides Big Data, Data Integration, Data Preparation and Enterprise Application Integration software and services. Its products allow to build data integration process, migrate data safely, process big amount of data, cleanse data and check its quality.

Connector is a core element of the products, which allows to connect, extract data from a data source, transform data according to business needs and load data back to some storage. It is used in traditional software such as Studio for Data Integration as well as in the modern Cloud services.

Continuous emerging of new technologies and data repositories lead to demand growth of creating new connectors and adapting the existing ones.

For this reason, we are looking for a Java developer to join the team to address the demand and provide our client with the best quality service.
 

Requirements:

• Good knowledge of Java Core 8
• Some experience with SQL (knowledge of JDBC is a huge plus)
• Understanding and some experience in testing techniques (JUnit)
• English (both spoken and written) at least at Intermediate level that allows communicating with an international team on a daily basis

 Optional but desirable:

• Pet projects on Java Core
• Knowledge of JSON, XML
• Knowledge or experience with development and CI tools: Git/GitHub, Maven, Docker

Job responsibilities:

• Design and implement Talend Connectors (see below)
• Unit and Integration testing
• Respond to feature requests, bug reports, performance issues and ad-hoc questions

Advantages:

• Smooth onboarding process
• Working under the supervision of a skilled teammate
• Chance to work with a great variety of technologies and DBs (both SQL and non-SQL such as Snowflake, PostgreSQL, Mongo, Cassandra, DynamoDB, Neo4j)
• Work collaboratively in a distributed international team (France, Germany, China)

About Us

Studio Raz is an Israeli-based e-commerce agency specializing in building, maintaining, and scaling Magento-based online stores for a diverse portfolio of clients across retail, food & beverage, pet supplies, publishing, and more.

About the Role

We're looking for a hands-on QA Engineer to join our team and take ownership of quality assurance across multiple Magento e-commerce projects. You'll be responsible for testing new features, validating migrations and upgrades, investigating production bugs, and ensuring seamless third-party integrations — all while working closely with our development and DevOps teams.

Key Responsibilities

• QA & Functional Testing — Design and execute test cases for Magento storefronts, including checkout flows, CMS pages, product catalogs, and order management
• Bug Investigation & Triage — Reproduce, investigate, and document bugs across payment gateways (CreditGuard), ERP integrations (Priority, Comax, Boss), and front-end tracking systems
• Migration & Upgrade Testing — Validate Magento version upgrades (e.g., 2.4.x patches), data migrations (categories, products, URL redirects, CMS pages), and go-live readiness
• Analytics & Tracking QA — Verify Google Analytics 4 (GA4), Google Tag Manager (GTM), Facebook Pixel, and Conversions API (CAPI) implementations to ensure accurate event tracking and data consistency
• Third-Party Integration Testing — Test marketing system integrations, ERP order synchronization, shipping module upgrades, and CDN caching solutions (Cloudflare)
• Deployment Validation — Validate deployment pipelines (Deployer), staging environments, and configuration management workflows
• GDPR & Compliance Testing — Test cookie consent implementations, GDPR popups, and assess their impact on traffic and analytics
• Documentation — Create user guides, test case documentation, and setup procedures
• Service Desk Support — Handle and resolve customer-reported issues via the service desk

Requirements

• 2+ years of QA experience in e-commerce or web application environments
• Strong knowledge of Magento 2 / Adobe Commerce — understanding of its architecture, admin panel, catalog, checkout, and CMS
• Experience with bug tracking tools — Jira proficiency is a must
• Familiarity with analytics platforms — Google Analytics 4, Google Tag Manager, Facebook Pixel / CAPI
• Understanding of web technologies — PHP, HTML, CSS, JavaScript basics
• Experience testing third-party integrations — payment gateways, ERP systems, shipping providers, CDN solutions
• Knowledge of deployment workflows — CI/CD pipelines, staging/production environments
• Strong debugging skills — ability to isolate issues across frontend, backend, and third-party services
• Attention to detail and the ability to manage QA across multiple projects simultaneously
• Good communication skills in English

Nice to Have

• Experience with Cloudflare (caching, CDN, Workers)
• Familiarity with GDPR/privacy compliance requirements for e-commerce
• Experience with ERP systems (Priority, Comax)
• Knowledge of SEO-related QA (URL redirects, structured data)

• Automation testing experience (Selenium, Cypress, or similar)

   

What We Offer

• Work on a diverse portfolio of live e-commerce stores serving real customers
• A collaborative, agile team environment
• Opportunity to grow your expertise across the full Magento ecosystem

Interested? Apply now and help us deliver flawless e-commerce experiences! 📩