Jobs Product Manager

ToolSense was founded in June 2017 by Alexander Manafi, Benjamin Petterle, and Rostyslav Yavorskyi with the vision to support maintenance, repair, and operation teams by digitizing asset processes, enabling automation & empowering smarter decisions.

Through unifying assets, people & processes in ToolSense, the lives of frontline workers become easier & asset-intensive industries become more efficient.

ToolSense has already won numerous international customers from the facility services & construction industry and renowned industry awards, such as the “Interclean Innovation Award” or the “Construction Equipment Forum Startup Award”. Furthermore, ToolSense recently raised an €8m Series A investment round led by PwC IIoT to double down on its strategy of digitising asset-intensive industries.

Who we are looking for 

We are looking for an experienced Product Manager with strong domain expertise in FSM / CAFM solutions and a proven product management background.

The ideal candidate should be proactive, strategic, and capable of identifying product opportunities, operational gaps, and best practices independently — not only executing tasks, but shaping product direction.

Key Responsibilities

• Define and drive product strategy and roadmap for FSM / CAFM solutions
• Identify product improvements, missing functionality, and optimization opportunities
• Work closely with engineering, design, and business stakeholders
• Translate customer and business needs into product requirements
• Introduce industry best practices and modern product management processes
• Prioritize features, backlog, and product initiatives
• Conduct market and competitor research
• Support product discovery and long-term platform vision

Required Experience

• 5+ years of Product Management experience
• Strong experience in:
  • FSM (Field Service Management)
  • CAFM (Computer-Aided Facility Management)
  • Facility Management / PropTech / Real Estate Tech platforms
• Experience working with SaaS products
• Strong analytical and strategic thinking
• Ability to work independently and challenge existing assumptions
• Experience collaborating with cross-functional teams
• Excellent communication skills in English

Ideal Candidate Profile

The candidate should resemble senior product leaders with:

• strong domain expertise,
• strategic thinking,
• operational awareness,
• hands-on product ownership,
• and ability to bring structure and best practices into growing products.  

Nice to Have

• Experience with enterprise software
• Experience with workflow automation or asset management systems
• Technical understanding of integrations/APIs
• Experience in scaling B2B software products
• Background in digital transformation projects

Work Format

• Remote-friendly position

• Relocation to Vienna may also be considered

   

We're looking for a structured and proactive Operation Risk Manager who can bring clarity to uncertainty and build a practical risk management system from the ground up. 

You'll work across teams to identify risks, set up processes, track key metrics, and ensure risks are managed before they impact the business. 

If you can make risk management a real working system (not just documentation) - this role is for you. 

WHAT YOU’LL DO:

• Build and maintain a company-wide risk management framework.
• Identify, assess, and document key risks across teams and processes.
• Maintain a risk register and ensure it is up to date and actionable.
• Define and track risk metrics (KRIs) and provide regular reporting.
• Organize and run risk committee meetings (agenda, follow-ups, decisions).
• Drive implementation of risk mitigation actions across teams.
• Develop and improve risk management policies, standards, and methodology.
• Work with teams to embed risk thinking into daily operations.
• Monitor effectiveness of risk controls and suggest improvements.

WHAT WE EXPECT FROM YOU:

• At least 2 - 3 years of experience in Risk Management, Operations, Audit, or similar roles in a company with 200+ people.
• Hands-on experience building and implementing risk management processes and frameworks.
• Strong understanding of risk types (operational, financial, compliance) and how to manage them.
• Ability to identify, assess, and prioritize risks in a structured way.
• Experience setting up and tracking risk metrics and reporting systems.
• Strong collaboration skills - able to work across teams and align stakeholders.
• Analytical mindset - able to turn complex situations into clear risk insights and actions.

YOUR JOURNEY WITH US:

• Step 1: Pre-screen.
• Step 2: Technical Interview.
• Step 3: Final interview.
• Step 4: Reference check.
• Step 5: Job Offer!

WHAT WE OFFER

• 28 business days of paid off. 
• Flexible hours and the possibility to work remotely. 
• Medical insurance and mental health care. 
• Compensation for courses, trainings.
• English classes and speaking clubs. 
• Internal library, educational events. 
• Outstanding corporate parties, teambuildings.

What you will do:

Lead end-to-end delivery of IT initiatives while deeply understanding business needs, shaping solutions, and ensuring measurable value. This role bridges business strategy, stakeholder alignment, and technical execution - combining the strengths of a Project Manager, Delivery Manager, and Senior Business Analyst.

Requirements:

• 5+ years of experience in IT Project or Delivery Management;
• Strong experience in Business Analysis;
• Proven experience across the full SDLC (from discovery to post-launch);
• Hands-on experience with:
  • Agile / Scrum methodologies
  • Waterfall or Hybrid delivery approaches
• Solid experience managing:
  • scope, timelines, budget, risks, and dependencies
• Experience creating:
  • BRD / FRD
  • User Stories and Acceptance Criteria
• Practical experience conducting:
  • discovery workshops
  • stakeholder interviews
  • UAT coordination

Technical Knowledge

• Strong understanding of:
  • SDLC processes
  • APIs and system integrations
  • basic architecture principles
• Basic knowledge of:
  • Cloud platforms (AWS, Azure, or GCP)
  • Data / BI / reporting concepts

Stakeholder & Leadership Skills

• Experience working with senior stakeholders and executives
• Ability to act as a single point of accountability between business and IT
• Strong skills in:
  • facilitation
  • negotiation
  • conflict resolution

Delivery & Quality Ownership

• Proven track record of:
  • on-time delivery
  • budget control
  • reducing defects and rework
• Ability to ensure:
  • high-quality requirements
  • delivery transparency
  • sprint predictability

Hands-on Experience

• Active involvement in:
  • backlog grooming
  • requirements detailing
  • UAT coordination and validation
• Ability to validate deliverables, not just manage the process

Core Responsibilities:

• Lead business analysis activities: discovery, requirements definition, and process mapping
• Own end-to-end project delivery (scope, timeline, budget, risks, dependencies)
• Act as the key liaison between business and IT stakeholders
• Co-create and validate solutions with technical teams to ensure business value
• Establish governance, manage risks, and ensure delivery quality
• Contribute hands-on to delivery (backlog grooming, user stories, UAT)

What we offer:

• Competitive salary in USD;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

We are developing a B2C product for the global market — Europe (Tier-1), LatAm, and Asia.

Different GEOs, different user behavior, different retention mechanisms — but one goal:

to create a strong product that grows, retains users, and directly impacts revenue.

We are looking for a Product Manager who loves drive, fast growth, and knows how to turn ideas into working product solutions.

Not a person “about tasks in Jira,” but a person who knows how to identify growth points, influence teams, and move the product forward.

We need a Product Manager with a strong product mindset and understanding of B2C iGaming: someone who understands player behavior, retention, VIP, CRM, payments, and knows how to make decisions through business impact and product metrics.

What You Will Do

— Develop and scale the B2C product in global markets (Europe Tier-1 / LatAm / Asia)

— Analyze product metrics: GGR, NGR, Retention, LTV, Conversion, ARPU

— Identify growth points and improve the product’s unit economics

— Form and prioritize the product backlog

— Launch and optimize new features, retention, and engagement mechanisms

— Work with onboarding, payment flow, VIP, and bonus systems

— Improve the user journey and eliminate product friction

— Interact with CRM, VIP, Marketing, BI, Design, and Development teams

— Set tasks for the development team and control the delivery flow

— Conduct A/B testing and analyze results

— Research user behavior and analyze customer pain points

— Participate in the development of gamification and loyalty mechanics

— Control product quality and stability of key user flows

— Work with hypotheses, analytics, and data-driven decisions

— Influence the product strategy and product roadmap

— Optimize internal processes and cross-functional interaction

What Is Important for Us

— Experience as a Product Manager / Product Owner specifically in B2C iGaming / Casino

— Understanding of product metrics and unit economics

— Strong analytical and product thinking

— Understanding of retention, VIP, and player behavior

— Ability to make decisions and take ownership of results

— Skill in building cross-functional communication

— Experience interacting with Development, CRM, Marketing, BI, and Design teams

— Understanding of growth and monetization mechanics

— Experience working with hypotheses and a data-driven approach

— Ability to prioritize tasks based on business impact

— Understanding of UX/UI and customer journey

— English level — Intermediate+ and above

Will Be a Plus

— Experience working with Tier-1 / Global markets

— Understanding of CRM / Retention / VIP directions

— Experience working with platform / white-label solutions

— Experience launching gamification and loyalty mechanics

— Experience working with payments / cashier flow

— Experience with A/B testing and product analytics

— Experience working in fast-growing high-load products

What We Offer

— Work on a B2C product for the global market

— Strong and engaged team

— Opportunity to influence product and business decisions

— Dynamic environment without unnecessary bureaucracy

— Fast processes and a high level of ownership

— Competitive fixed salary + bonus system

— Remote work format

— Opportunity to grow together with the product and the team

To thrive in this position, we’re seeking candidates with a minimum of 5+ years of Product Owner experience. Proficiency in healthcare enterprise products will be highly advantageous.

About the project :

Developed a platform enabling real-time verification of user eligibility and monitoring of changes in eligibility statuses. This system utilizes predefined criteria for comparison and analytics, offering automated tracking of discrepancies and efficient updates. It was tailored for industries requiring high-accuracy validation, ensuring compliance and reducing operational overhead.

About the Role:

Our customer is scaling its SAAS platform and expanding into new capabilities — and product ownership is at the center of that growth. This role goes well beyond backlog management: you’ll be actively involved in shaping the strategic direction of the product, identifying opportunities in the US post-acute care market, and driving the development of new features that keep us ahead of industry trends.

Working closely with the co-founders and engineering team, you’ll own the product roadmap end-to-end — from translating market needs, stakeholders’ strategy, and customer feedback into a clear vision, to ensuring the team is always building the right things at the right time. If you’re excited about making a real impact in healthcare technology and want your work to directly influence how the product evolves, this role is for you.

Requirements:

• 5+ years of experience as a Product Owner or Product Manager, ideally in B2B SaaS
• Domain expertise in US healthcare is required — experience with eligibility verification, payer integrations, revenue cycle management, SNF/post-acute care, or adjacent areas
• Demonstrated ability to define product vision and long-term roadmap, not just manage a backlog
• Experience working directly with founders or senior leadership in a startup or scale-up environment
• Strong analytical skills — comfortable working with data, usage metrics, and customer feedback to make prioritization decisions
• Solid understanding of modern software architecture concepts and openness to test-drive new approaches with vibe coding (AI-driven development); ability to have substantive conversations with engineers about technical trade-offs
• Strong knowledge of Agile methodologies and tools (Azure DevOps, Confluence or similar)
• Excellent written and verbal communication in English; ability to write clear specs, PRDs, and stakeholder updates
• Experience with AI

Responsibilities:

• Own the product vision and roadmap, aligning it with the strategic direction set by the founders
• Conduct ongoing market and competitive research to identify gaps, opportunities, and positioning priorities
• Lead customer discovery — regularly speak with clients and prospects to understand unmet needs and validate product decisions
• Define and prioritize the product backlog based on business value, customer impact, and technical feasibility
• Translate requirements into user stories, acceptance criteria, and detailed specifications that the engineering team can execute independently
• Become the primary driver of the product scope and feature trade-offs, reducing dependency on founders for day-to-day product decisions
• Collaborate with engineering on release planning, unblock delivery bottlenecks, and hold the team accountable to milestones
• Be in close contact with support and account management teams to close the feedback loop between customer issues and product improvements

Team: 14 people — Project Manager, 5 Developers, 2 QA, Tech writer, Designer, Business Analyst

Schedule: 5/2, 8-hour working day (40 hr per week), flexible schedule.  

Hiring process: HR interview + PI test + Technical interview + CEO interview  
 

We offer:

• Competitive salary
• Official employment, paid sick leave, 20 days of paid vacation
• Free English lessons  
• Flexible work schedule  
• Official Ukrainian holidays are non-working days  
• Paid courses and certifications  
• Сoach / psychologist consultation  
• Workshops  
• Career development plan
• Mentoring Education  
• Medical Health Insurance

Why Choose Us? What Do We Offer that’s Exceptional?

1. Cutting-Edge Technologies on Real Projects: At Langate, you’ll work with the latest technologies on live projects. We’re a dynamic, fast-growing company, so you’ll find a minimal amount of legacy systems and plenty of opportunities to implement new technologies.
2. Work-Life Balance with Benefits: We value work-life balance and offer paid time off, including vacation days and sick leave. Remote work options and hearty life are part of the package, too.
3. Investment in Your Growth: We’re committed to your professional development. You can expect training programs, courses, and opportunities to enhance your English language skills.
4. Team Building and Unity: We know that a happy team is a productive team. That’s why we organize team-building events and group activities to foster strong bonds and a sense of belonging.

When you choose us, you’re choosing a company that values innovation, invests in its employees, and provides a supportive and engaging work environment. Join us in shaping the future of technology!

Need more information? Welcome! 

About GRIT Leaders GRIT Leaders is an international digital marketing agency with a strong focus on the iGaming niche. We are a global team of creative problem-solvers passionate about helping businesses grow.

We are looking for a proactive and detail-oriented Vendor Manager to join our SEO agency in the iGaming niche. In this role, you will manage relationships with external vendors and contractors, ensuring the timely delivery of SEO tasks.

What We Expect:

• Basic understanding of SEO.
• Can communicate in English.
• Strong communication and organizational skills.
• Are an advanced user of Google Sheets.
• Can identify and solve problems at an early stage.
• Complete tasks responsibly and on time.
• Ability to manage multiple tasks and vendors.

What You’ll Be Doing:

• Find and onboard vendors for SEO services.
• Manage daily communication with contractors.
• Prepare clear technical tasks (briefs) when needed.
• Order and manage link-building activities (guest posts, crowd links, and other types of backlinks).
• Monitor quality and deadlines.
• Search for new vendors and partnerships.
   

What we offer:
Fully remote work.
Quick decision-making, minimal bureaucracy, and direct access to project managers.
Corporate English courses—develop your skills with us.
Paid vacation and sick leave. Days off on public holidays.
A budget for tools and training.

We look forward to having you on the team!

Key Responsibilities:

• Own the product roadmap and prioritize features based on business goals, user feedback, and market trends.
• Analyze player behavior, conversion funnels, retention metrics, and KPI performance.
• Work closely with development, QA, design, and data teams to deliver high-quality features on time.
• Optimize existing product functionality and introduce new tools to improve monetization, user experience, and operational efficiency.
• Conduct competitor analysis and stay up to date on iGaming industry trends and regulatory changes.
• Monitor and improve key product metrics (conversion rates, retention, ARPU, churn, etc.).
• Run A/B testing and participate in data-driven decision making.

Requirements:

• At least 2 years of hands-on experience as a Product Manager in the iGaming industry (preferably online casino).
• Proven experience operating and managing products on white-label solutions like SoftSwiss, TrueLabel, etc.
• Strong understanding of iGaming product funnels, player journeys, bonus systems, CRM tools, and game integration processes.
• Upper-Intermediate English level (B2+) — both written and spoken.
• Experience with Agile methodologies, roadmapping tools (Jira, Confluence, etc.), and analytics platforms (Google Analytics, Amplitude, Mixpanel, or similar).
• Data-driven mindset with the ability to turn insights into actionable product improvements.
• Excellent communication, stakeholder management, and prioritization skills.

About project

FitMe is a fitness app created for people who want to stay active without long, repetitive workouts. It offers short, easy-to-follow routines that can be done at home with no equipment. FitMe is perfect for busy people who want to maintain their health, boost energy levels, and feel good every day — without going to the gym or spending hours on exercise.

Responsibilities:

• Competitive and market research and insights generation
• Full responsibility for Google acquisition strategy (from research to scaling)
• Audience, funnel, keyword, and creative research
• Setup, optimization, and scaling of demand generation campaigns
• A/B testing: developing hypotheses, analyzing results, identifying learnings, and implementing rollouts
• Building and automating campaign structures and workflows
• Analytical insights reporting (not just numbers — insights → actions)
• Proactively collaborate with internal teams (product and creative)
• Escalating and handling Google support tickets for policy limitations
• Sharing expertise, insights, and knowledge across the team
   

Requirements:

• 3+ years of experience with Google Ads
• Strong experience managing Demand Gen campaigns
• Professional use of Google Ads Editor
• Experience working with Birch
• A strong analytical mindset and data handling skills are a plus
   

Would be a plus:
 

• Experience using AI for operational automation and testing
• A strong understanding of product funnels and analytics would be a plus
• Experience building or improving acquisition processes
• Familiarity with performance reporting and BI dashboards (e.g., Looker)
   

Employee Benefits:
 

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs
• Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace
• Free Office Lunches:We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs

Responsibilities:

• Competitive and market research and insights generation
• Full responsibility for Google acquisition strategy (from research to scaling)
• Audience, funnel, keyword, and creative research
• Setup, optimization, and scaling of demand generation campaigns
• A/B testing: developing hypotheses, analyzing results, identifying learnings, and implementing rollouts
• Building and automating campaign structures and workflows
• Analytical insights reporting (not just numbers — insights → actions)
• Proactively collaborate with internal teams (product and creative)
• Escalating and handling Google support tickets for policy limitations

• Sharing expertise, insights, and knowledge across the team

   

Requirements:

• 2+ years of experience with Google Ads
• Strong experience managing Demand Gen campaigns
• Professional use of Google Ads Editor
• Experience working with Birch

• A strong analytical mindset and data handling skills are a plus

   

Would be a plus:

• Experience using AI for operational automation and testing
• A strong understanding of product funnels and analytics would be a plus
• Experience building or improving acquisition processes

• Familiarity with performance reporting and BI dashboards (e.g., Looker)

   

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs
• Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace
• Free Office Lunches:We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

We are an acquiring/payments company operating in the UK market and expanding our international payment infrastructure.

We are currently building our Risk function and looking for a hands-on Risk Manager to own merchant acquiring risk and protect the company from financial losses.

Important

This is NOT:

• an AML/KYC role
• traditional banking credit risk
• treasury risk
• market risk
• ICAAP / PD-LGD modelling
• operational fraud support role

We are specifically looking for someone with hands-on experience in:

• merchant acquiring
• PSP/payments
• merchant underwriting
• acquiring exposure management
• fraud-related financial loss prevention

Main Goal of the Role

Protect the company from financial losses through:

• merchant underwriting
• exposure calculation
• reserve management
• payout control
• transaction monitoring
• fraud detection
• acquiring risk mitigation

Responsibilities

Merchant Underwriting & Exposure Management

• Analyze merchant business models and financial statements
• Assess delayed delivery exposure
• Calculate maximum potential loss
• Make merchant approval/rejection decisions
• Define:
  • rolling reserves
  • fixed reserves
  • deferred settlements
  • processing limits
  • payout restrictions

Transaction Monitoring & Fraud Risk

• Monitor transaction activity and merchant behavior
• Identify:
  • suspicious volume spikes
  • refund anomalies
  • bust-out fraud patterns
  • chargeback risks
• Configure fraud/risk rules
• Freeze payouts when financial risk is detected

Risk Infrastructure & Processes

• Improve monitoring frameworks
• Build risk dashboards
• Develop merchant risk profiles
• Enhance risk controls and automation

MUST HAVE EXPERIENCE

Required background:

• Merchant Acquiring
• PSP / Payment Gateway
• High-risk merchants
• Merchant Underwriting
• Acquiring Risk
• Payment Risk
• Fraud/Risk Monitoring

Strong understanding of:

• acquiring liability
• chargeback exposure
• settlement cycles
• reserve management
• payout control
• exposure calculation

Candidates are NOT suitable if their experience is limited to:

• retail banking credit risk
• treasury risk
• market risk
• quantitative banking modelling
• AML-only background
• onboarding-only roles

Ideal Candidate

A hybrid between:

• Merchant Risk Manager
• Acquiring Risk Owner
• Fraud/Risk Analyst
• Merchant Underwriter

What We Value

• Commercial skepticism
• Fast decision-making
• Strong ownership mindset
• Ability to act under pressure
• Pragmatic balance between risk and business growth

Examples of Real-Life Tasks

• Calculate maximum financial exposure for a travel merchant
• Decide on reserve hold requirements for high-risk merchants
• Freeze payouts based on suspicious transaction activity
• Prevent bust-out fraud before funds leave the system

Let’s start with a Hello 

We’re looking for a Project / Product Manager who lives between two worlds —
platform and product — and knows how to make them work as one.

This role is not about building features in isolation.
It’s about alignment, translation, and delivery.

If you can take business needs, speak tech, manage expectations,
and make sure nothing gets lost in between — we should talk.

What you’ll be doing

• Act as a bridge between platform and product teams
• Translate product needs into clear platform requirements
• Align priorities, timelines, and expectations across teams
• Track delivery and ensure smooth implementation of features
• Identify gaps, risks, and miscommunication early
• Drive end-to-end execution without losing context

You’re the person who makes sure
product ideas don’t get stuck on the platform side — and vice versa

 What we expect from you

• Experience as Project / Product Manager in tech environments
• Strong understanding of how platforms and products interact
• Ability to work with developers, product owners, and stakeholders
• Excellent communication — you simplify complexity
• Structured, proactive, and ownership-driven mindset
• You don’t escalate problems — you solve them

Big plus

• Experience working with platform-based products
• Background in iGaming / high-load / fast-paced environments
• Understanding of APIs, integrations, dependencies
• Experience managing cross-team delivery

What you’ll get

• A key role with real impact on product delivery
• Fast decision-making, no unnecessary bureaucracy
• Ownership across multiple teams and processes
• A strong team and space to influence how things work
• Competitive compensation (let’s discuss 😉)

Let’s talk

If you know how to connect teams, align priorities,
and make complex systems actually work —

We are looking for a Payment Product Manager to own and develop our payments domain across different geographies. You will be responsible for the end-to-end payment experience, driving deposit conversion, approval rates, and player satisfaction while balancing risk, compliance, and cost. You will work closely with PSPs, fraud, compliance, BI, engineering, and customer support to build a world-class product. Our team is agile, flexible, and ready to dominate the market. Same energy expected from you ⚡️

📍 What to Do

• Own the payment product roadmap across payment flows and payment method coverage
• Define and prioritize initiatives based on data, market trends, and business goals
• Manage the full product lifecycle for payment integrations: discovery, scoping, launch, and optimization
• Drive payment conversion rate and approval rate as primary KPIs
• Design and run A/B tests on checkout UX and payment method ordering to meet business goals
• Analyze decline reasons and work with providers to reduce false declines
• Take part in relationship management with PSPs, acquirers, and alternative payment method providers
• Participate in evaluating and onboarding new PSPs and payment methods based on geography, conversion potential, cost, and risk together with the Payment Manager
• Maintain a competitive payment method portfolio per market: cards, e-wallets, bank transfers, vouchers, crypto, and local APMs
• Identify growth opportunities through cohort analysis, country-level deep dives, and PSP benchmarking
• Provide regular reporting to leadership on payment performance

🦸 Your Superpowers

• 3–5+ years in product management with a focus on payments
• Strong understanding of the payments ecosystem: card schemes, acquirers, PSPs, 3DS2/SCA, MCC codes, interchange, and dynamic descriptors
• Hands-on experience with PSP integrations and multi-provider setups
• Experience with smart routing, cascading, and retry logic
• Solid understanding of fraud and chargeback management
• Strong analytical skills: Amplitude or similar tools, A/B testing, and funnel analysis
• Excellent stakeholder management and communication skills
• A strong understanding of what good product design means
• Fluent English

🤘 Bonus Points

• Familiarity with CS2 and its ecosystem

• Previous experience as a Payment Manager

   

 🍪 Team Perks 

• PRO&BRO team you’ll love creating new gaming universes with 
• Totally remote work from wherever you grind
• An equipment budget to upgrade your home office
• Flexible schedule with no time trackers since we just focus on results
• A performance-based bonus twice a year for every mojamer as a nod to our shared achievements 
• Wellness Bonus for the gym, yoga, dance, massage, therapy, or anything that keeps your energy up
• Level up your skills with our internal knowledge-sharing project Yoda. We also cover training, certifications, English & Ukrainian classes
• Days off and gifts for milestones of your choice (birthday, anniversary, baby arrival, or wedding) 
• JAM Activities: workations twice a year in different corners of the world, epic offline teambuilding events, CS2 and Dota tournaments, quizzes, lectures, and plenty of other hangouts for the team

• Plus relocation support, a Maternity/Paternity Leave Policy, a referral bonus, and a whole bunch of other cool perks you can check out on our website

   

Join us if this is all about you. We are waiting for your CV!

Let’s Add More Jam Together 🚀

Міжнародний iGaming-продукт, що активно розвивається на ринках LATAM, шукає Senior CRM & Retention Manager із сильним досвідом побудови програм утримання користувачів та розвитку CRM-напрямку.
Ми шукаємо спеціаліста, який не лише координує процеси, а й самостійно проєктує та впроваджує механіки залучення, утримання та повернення користувачів, працює з сегментацією аудиторії, персоналізованими комунікаціями та програмами лояльності.

Responsibilities

• Розробка та розвиток retention-стратегії для LATAM-ринків;
• Налаштування CRM-кампаній, бонусних програм, сегментації та механік взаємодії з користувачами;
• Робота з повним життєвим циклом гравця: onboarding → activation → retention → re-engagement → loyalty;
• Розробка та оптимізація програм лояльності й механік залучення;
• Запуск та розвиток email, SMS, push, onsite та messenger-комунікацій;
• Робота з high-value сегментами користувачів;
• Розробка сценаріїв підвищення залученості та повернення неактивних користувачів;
• Аналіз retention-метрик та пошук точок зростання LTV;
• Оптимізація CRM-воронок та customer journey;
• Аналіз ключових метрик і формування рекомендацій щодо покращення результатів;
• Планування та розвиток CRM-активностей;
• Участь у розвитку програм лояльності та персоналізованого користувацького досвіду.

Requirements

• 3+ роки досвіду в Retention / CRM у сфері iGaming;
• Досвід роботи з LATAM GEO;
• Практичний досвід побудови та запуску CRM-механік;
• Досвід роботи з бонусними програмами та сегментацією користувачів;
• Розуміння customer lifecycle та retention-підходів;
• Досвід роботи з програмами лояльності;
• Розуміння ключових retention-метрик:
  • Retention Rate
  • Reactivation Rate
  • ARPU / ARPPU
  • LTV
  • Churn Rate
  • Bonus ROI
• Англійська мова - Intermediate+.

Nice to Have

• Досвід роботи зі Smartico, Customer.io або аналогічними CRM-платформами;
• Досвід запуску retention-напрямку з нуля;
• Досвід роботи з multi-geo продуктами;
• Розуміння специфіки партнерських каналів залучення;
• Досвід побудови loyalty-програм;
• Розуміння особливостей поведінки користувачів на LATAM-ринках;
• Іспанська мова.

What We Offer

• Віддалений формат співпраці, гнучкий графік;
• Конкурентну компенсацію;
• 24 календарні дні оплачуваної відпустки;
• 10 оплачуваних лікарняних днів на рік;
• Високий рівень автономності та впливу на продукт;
• Роботу з міжнародними ринками;
• Гнучку команду та швидке ухвалення рішень.

Шукаємо спеціаліста, який вміє самостійно будувати retention-процеси та розуміє, як утримання користувачів впливає на бізнес-показники продукту.

Howly — українська мультипродуктова компанія в venture builder SKELAR. Ми будуємо продукти для користувачів на глобальному ринку професійних сервісів. За 4+ роки ми запустили 4 продукти та виросли до 200+ людей в команді. Howly це глобальний бізнес із відпрацьованими процесами та користувачами по всьому світу. Водночас ми зберігаємо драйв стартапу: працюємо гнучко, з ентузіазмом і без зайвої бюрократії.

SKELAR — це venture builder, який будує міжнародні продуктові IT-компанії за правилами світу венчурних інвестицій. Разом із ко-фаундерами збираємо сильні команди, щоб запускати продуктові IT-бізнеси та перемагати на глобальних ринках.

Зараз ми в пошуку Senior Product Manager до Howly!

Ми маємо 4 потужні продукти, що оперують на міжнародних ринках:

1. Розумна автоматизація документів: 
Позбавляємо від рутини — наш продукт полегшує роботу з документами, щоб користувачі могли зосередитися на важливіших задачах.

2. Платформа для карʼєрного росту: 
Ми допомагаємо людям рости — платформа відкриває можливості для розвитку карʼєри: від резюме, до кар’єрних консультацій, прокладаючи шлях від потенціалу до реалізованих амбіцій.

3. AI-пошук роботи та автоматичне створення резюме й мотиваційних листів: Допомагаємо людям швидше знаходити роботу. Робимо це за допомогою AI-пошуку вакансій, автоматичного створення резюме та cover letters в один клік. Сервіс прибирає рутину, підвищує релевантність відгуків і допомагає краще позиціонувати себе під конкретні ролі.

4. Coming soon 👀

Ми активно масштабуємось і вже працюємо над запуском нового продукту в новій ніші. Stay tuned — деталі вже скоро!

Це роль, в якій ти будеш:

— Будувати продукт, що вже сьогодні кардинально змінює індустрію пошуку роботи;
— Керувати тим, куди і як саме рухається продукт;
— Генерувати продуктові гіпотези та валідувати їх через A/B тести;
— Контролювати процес продуктової розробки на всіх етапах від ідеї до результату;
— Проводити user та market research, щоб знаходити вузькі місця продукту та точки для росту.

Що для нас важливо:

— 2+ роки досвіду на позиції Product Manager / Product Marketing Manager / Product Owner;
— Досвід роботи в продуктовій B2C компанії з місячною виручкою >$300k;
— Вміння відкидати те, що не потрібно робити, за допомогою даних.

Наші цінності, наша база:

Ownership не на словах 
У нас не питають «де мій KPI», у нас приходять з пропозиціями «як я можу зробити краще». Ми — не про мікроменеджмент, а про зріле ставлення до своєї ролі та впливу.

Ми обираємо Openness 
Прозорі цілі, відкрита комунікація, культура чесного й відкритого фідбеку — навіть якщо це складно. Тут можна бути собою, голосом і діями впливати на спільний рух вперед.

Bias for action, але не хаос 
Приймаємо рішення швидко і любимо дії більше, ніж нескінченні узгодження та водночас поважаємо системність і якісні процеси.

Ми віримо в active infinite Growth 
Ми ростемо як бізнес і створюємо умови, щоб росли наші люди. Є навчання, розвиток у ролях та в експертизі: компанія дає можливості, а люди їх бачать і використовують.

Ми плануємо й надалі розвивати tech-бізнеси, підкорювати глобальні ринки та працювати задля перемоги України 🇺🇦

Для цього створили всі можливості всередині нашого venture builder SKELAR та Howly

— Внутрішні клуби за професійними напрямками: маркетинг, розробка, фінанси, рекрутинг;
— Компенсація навчання: тренінгів, курсів, відвідування конференцій;
— Медичне страхування та корпоративний лікар;
— Howly надає компенсацію за Mental Health program;
— Безкоштовні заняття спортом з корпоративними тренерами;
— Сніданки та обіди в офісі.

Автономність офісу

Ми подбали про те, щоб команда почувалася комфортно навіть у непростих умовах. Наші офіси — теплі, енергонезалежні та повністю автономні: працюють під час відключень світла й води, зі стабільним інтернетом та електропостачанням. В офісі доступні всі базові умови комфорту: душ, зарядка гаджетів, світло та перекуси.

Build boldly with those who push the limits!

TENTENS Tech є партнерською IT-компанією SKELAR — українського венчур-білдера, який будує міжнародні tech-бізнеси. Ми розробляємо social discovery-платформи для понад 20 мільйонів користувачів у всьому світі.

Команда TENTENS Tech сьогодні — це 250+ людей, де кожен діє як CEO у своїй ролі та впливає на спільний результат. Працюємо в стилі 10/10ths: тримаємо курс на ціль, ставимо правильні питання на шляху і не зупиняємось на «добре» — тільки максимум і ще трохи далі. Якщо впізнаєш себе в цьому описі та готовий набирати швидкість із нами — давай знайомитися!

Зараз ми шукаємо Payments Product Manager, щоб разом підіймати планку результату.

У цій ролі ви станете драйвером нашого власного платіжного рішення: будете знаходити інсайти на основі даних, визначати пріоритети та бачити як ваші ідеї масштабують продукт і трансформуються у конкретний фінансовий результат.

Якщо вам цікаво власноруч формувати стратегію розвитку продукту, впливати на бізнес-показники та працювати у тісній зв’язці з продуктовою командою — ця позиція саме для вас.

Виклики, які чекають на цій ролі:

• Масштабування зрілого продукту: Працювати з беклогом після стадії MVP. Майстерно поєднувати Growth-експерименти та усунення критичних блокерів масштабування, без втрати темпу розвитку
• Ownership у зоні невизначеності: У нас немає готових інструкцій. Ви самостійно визначаєте вектор руху, ініціюєте проєкти та несете відповідальність за результат — від ідеї до впливу на бізнес-показники
• Захист логіки: Обґрунтовувати ініціативи через реальну цінність для бізнесу, глибокий аналіз та критичне мислення
• Прийняття рішень у конфліктуючих умовах: Впевнено обирати, над чим команда працюватиме наступні квартали, навіть коли контексти та пріоритети конфліктують
• Автономність та драйв: Бути самостійною одиницею, яка сама драйвить процеси та людей навколо

Що для нас важливо:

• 4+ років досвіду в ролі Product Manager/Growth Product Manager або аналогічній (IT)
• Досвід впливу на ключові бізнес-метрики: Наявність у портфоліо кейсів, де ваші рішення безпосередньо впливали на P&L або Growth-показники компанії
• Досвід зі зрілими продуктами: Розуміння, як розвивати продукт після стадії MVP
• Топ-рівень навички пріоритезації. Глибоке розуміння цінності кожної задачі. Ви будуєте беклог не за шаблонами, а виходячи з реальних потреб бізнесу та користувачів
• Data-driven підхід: Ви вільно оперуєте даними, розумієте логіку когортного аналізу, використовуєте аналітику як інструмент для прийняття рішень

Буде перевагою:

• Product Growth Background: Досвід роботи в Growth-командах або на етапах інтенсивного масштабування продукту
• Досвід роботи в домені платежів

Що ти отримаєш разом з нами:

• Внутрішні клуби за професійними напрямками: маркетинг, розробка, фінанси, рекрутинг;
• Тренінги, курси, відвідування конференцій;
• Просторі та сучасні офіси у Києві та Варшаві;
• Медичне страхування, корпоративний лікар.

Давай разом будувати the next big everything — там, де «добре» не фініш, а старт!