Jobs Data Analyst

Our client promoting two products the online casino is currently seeking a Data Analyst.

Responsibilities:
• Performing ad-hoc research requests from stakeholders.
• Conducting product experiments. Making forecasts.
• Analyze ad-hoc requests and tasks.
• Automate routine queries and share data with other team members.
• Share user insights with different teams (marketing, retention, SEO, product, development).
• Apply new approaches to data visualization, data-driven storytelling, and share successes and failures with the analytics team.
• Take part in improving data infrastructure.

Qualifications:
• A minimum of 2+ years of experience as a Product/Data Analyst, relevant experience in data analytics with a focus on product metrics.
• Monitoring and analyzing key product and payment funnel metrics
• Working with user segments (incl. high-value customers)
• Identifying anomalies in KPIs and finding their root causes
• Generating hypotheses and uncovering growth opportunities
• Supporting the development of our BI infrastructure (database + dashboards)
• Contributing to business planning and modeling
• Knowledge in mathematical statistics and probability theory AB testing experience
• Advanced level of SQL.
• Advanced experience using Looker Studio, Power BI, Tableau, etc.
• Python.
• High level of communication skills.
• High level of self-organization, discipline, strategy, and result orientation.

Nice to have:
• Machine learning and other AI experience
• Experience with mobile games or gambling
• Experience in implementing a product metrics system or part of it.
• Amplitude, MixPanel.
• Participation in the creation of an analytical data warehouse.
 

We are looking for a business analyst. Their primary responsibility is to analyse and evaluate various aspects of a business to identify problems, opportunities, and solutions.

 Responsibility:

•  Manage Product Backlog: Formulating the list of backlog items and prioritising them as per the critical business objectives.
•  Provide effective communication to the stakeholders of the project: The BAis the central communicator between the development team and the stakeholders.
•  They need to be clear and concise communicators to ensure there is approval of the stakeholders for all major decisions and strategies.
•  Create and Maintain Change Requests Associated with the Product: Predominantly an Operational task. The BA will gather and prioritise operational changes and include them within the Product Backlog for future sprint iteration.
•  Define Acceptance Criteria for their Product: The BA must know what they want their product features to achieve.Having strongly defined acceptance criteria is vital to ensure
•  that the Product performs to the expected standard. A/C's should always be confirmed with Stakeholders and will be used as a baseline for QA to test against.
•  Gap Analysis: By comparing the current state of a business to the desired future state, The BA may identify gaps or areas for improvement. This helps in defining project objectives and goals.
•  Change Management: The BA will help manage and support the changes brought about by their or BRO recommendations. This can involve developing change management plans, conducting training sessions, and ensuring a smooth transition to new processes or systems.
•  Gather Functional and non Functional Requirements: The BA will ensure that all requirements are gathered and that they meet the Product Managers expectations.
•  Verify Requirements: Once the requirements, functional and non functional, have been gathered from the Stakeholder the BA will confirm and agree that the requirements are fit for purpose and use.

 Requirements:

•  2-3 years of experience BA
•  experience with web dev
•  Product development architecture
•  Scrum and Agile development methodologies
•  User experience principles
•  Product backlog management
•  Coding and designing (nice to have)

Analytical Skills
Ability to analyse various issues and find workable solutions as quickly as possible. Identify, collect and analyse information, use reason to solve complex problems and make decisions based on logical conclusions.

Decision Making
Use technical, analytical and communications skills to make crucial decisions regarding their products success and development. After identifying an issue you must be able to collect and collate all relevant information, find ways of dealing with it, decide on the best option and implement/evaluate the results.

Social Package

•  Official employment
• 18 days of vacation
•  Medical Insurance
• Equipment for work

Business Data Analyst
 

Lviv, UA  

Full-time on site/hybrid (Lviv) or remote (countrywide employment)

Are you passionate about transforming data into meaningful insights that drive digital transformation? As a Business Data Analyst at NBS Lviv, you’ll play a key role in analyzing the digital employee experience on a global scale. Your work will help identify patterns, uncover pain points, and guide strategic decisions - empowering teams to deliver world-class digital solutions.

Responsibilities

• Data Gathering & Analysis: Collect and analyze quantitative and qualitative data to gain a comprehensive view of the employee experience.
• Data Preparation: Clean and preprocess data to ensure accuracy and reliability for analysis.
• Behavioral Analysis: Examine user behaviors on digital platforms using tools like Power BI, Excel, WalkMe, Viva Advanced Insights, and HappySignals.
• Visualization & Communication: Create clear visualizations and presentations to communicate findings to stakeholders at all levels.
• Collaboration: Work with Analytics, Data, and Integration teams for advanced analysis and visualization needs.
• Digital Transformation Analysis: Lead the analysis of digital transformation data, combining process performance with user feedback and sentiment.
• Strategy & Governance: Collaborate with the DEX team to define data strategies, build data repositories, and ensure compliance with data governance standards.
• KPI Definition: Help define KPIs and success metrics to evaluate Experience Insights initiatives.
• Stakeholder Engagement: Engage with IT and People Analytics stakeholders to gather requirements and identify opportunities for data-driven decision-making.
   

Requirements: 

• Bachelor’s degree in Data Science, Business Analytics, Business Administration, or a related field.
• 2+ years of experience in a data-driven role, preferably within IT, analytics, or business analysis.
• Strong analytical skills with the ability to interpret complex data sets and derive actionable insights.
• Proficiency in Power BI, Excel, and platform-specific dashboards (WalkMe, HappySignals, Viva Advanced Insights).
• Knowledge of Python or R for statistical analysis and/or machine learning (nice to have).
• Excellent English communication skills, both written and verbal, with the ability to engage diverse stakeholders.
• Strong problem-solving skills and critical thinking.
• Experience with data governance, compliance, and best practices

What’s in it for you:   

• Remuneration package: annual salary review & bonus, 28 days of paid vacation, paid sick leaves, medical insurance,  IT Club discount program;  
• Official employment;  
• Personal & Professional development opportunities  
• International environment and diverse team;  
• Possibility of distance work  

How we will proceed:  

You send us your CV → We contact relevant applicants → Interview with a Recruiter → Technical task submission → Interview with Hiring Team → Job Offer communication to the Finalist → First working day   

Skylum allows millions of photographers to make incredible images. Our award-winning software automates photo editing with the power of AI yet leaves all the creative control in the hands of the artist.

Join us on our mission to make photo editing enjoyable, easy, and accessible to anyone. You’ll be developing products with innovative technologies, providing value and inspiration for customers, and getting inspired in return.

Thanks to our incredible team of experts, we’ve built a collaborative space where you can constantly develop and grow in a supportive way. At the same time, we believe in the freedom to be creative. Our work schedule is flexible, and we trust you to give your best while we provide you with everything you need to make work hassle-free. Skylum is proud to be a Ukrainian company, and we stand with Ukraine not only with words but with actions. We regularly donate to various organizations to help speed up the Ukrainian victory.

We’re looking for a strong Product Analyst to join the Skylum team and work closely with our CPO and Product Managers. This role is not a service function – it’s a key partner in decision-making, helping drive product growth through data, insights, and experimentation.

What you’ll do:

• Build, maintain, and own our product analytics infrastructure (Tableau, Amplitude), including event design, dashboard quality control, and experiment tracking.
• Set up and analyze A/B tests, providing clear recommendations and learnings.
• Deep dive into multiple data sources to understand how customers interact with all Skylum products, identify insights, and recommend actions to improve key product and business metrics (activation, retention, LTV).
• Collaborate closely with the CPO and Product Managers, proactively exploring data to uncover opportunities and share findings in a structured, actionable way.
• Ensure reliability, consistency, and transparency of analytical data across teams.
   

Requirements:

• Solid knowledge of core product metrics and experience turning insights into actionable plans.
• Advanced SQL skills and the ability to work with large datasets.
• Proficiency with BI tools, preferably Tableau.
• Strong experience with Amplitude, AppsFlyer, Firebase, or similar product analytics tools.
• Solid statistical foundation and understanding of experiment design.
• Team player with excellent communication skills and a proactive, problem-solving mindset.
• Self-learner, curious, and comfortable working with minimal direction.
   

Will be a plus:

• Experience with Python or R for advanced analysis.

What we offer:

For personal growth:

• A chance to work with a strong team and a unique opportunity to make substantial contributions to our award-winning photo editing tools;
• An educational allowance to ensure that your skills stay sharp;
• English and German classes to strengthen your capabilities and widen your knowledge.

For comfort:

• A great environment where you’ll work with true professionals and amazing colleagues whom you’ll call friends quickly;
• The choice of working remotely or in our office space located on Podil, equipped with everything you might need for productive and comfortable work.

For health:

• Medical insurance;
• Twenty-one days of paid sick leave per year;
• Healthy fruit snacks full of vitamins to keep you energized.

For leisure:

• Twenty-one days of paid vacation per year;
• Fun times at our frequent team-building activities.

If you are looking forward to working with true professionals and simply amazing people & product — we are waiting for your CV!

About the Role

As a Senior Manager, Analytics at Pearl, you’ll be part of a mission-driven team that helps millions of people get expert answers from doctors, lawyers, mechanics, and more—powered by data, experimentation, and AI. Our Analytics team is at the heart of this mission, building insights and frameworks that guide smarter decisions, fuel innovation, and transform how people connect with expertise.

In this role, you’ll lead a team of talented analysts who work across multiple strategic initiatives—from funnel optimization and customer quality to AI-driven experimentation. You’ll shape how we collect, interpret, and act on data across the business, developing both the technical infrastructure and the analytical culture that enable Pearl to move faster and think smarter.

This is a role for someone who loves data and people in equal measure—someone excited to roll up their sleeves with SQL and Python one moment, and coach their team or present insights to executives the next. You’ll bring a balance of strategic vision, hands-on technical skill, and mentorship to help your team—and the company—reach the next level of data maturity.

What You’ll Do

• Lead & Grow a High-Impact Team: Manage and develop a team of analysts (approx. 6), helping them level up their skills, expand their impact, and grow in their careers.
• Be a Strategic Partner: Collaborate with leaders across the business to shape experiments, define success metrics, and translate data into action.
• Stay Hands-On: Dive deep into data when needed — writing SQL queries, Python scripts, and building Power BI dashboards. Lead by example and set the standard for analytical excellence.
• Champion AI & Innovation: Leverage AI tools and APIs (e.g., ChatGPT, Gemini) to automate insights, explore unstructured data, and modernize the way we do analytics.
• Share the Story: Lead analytics reviews and present findings to cross-functional and executive audiences — turning data into clear, compelling narratives.
• Collaborate Cross-Functionally: Work closely with Data and Engineering teams to ensure data accuracy, experimentation design, and analytics scalability.

What We’re Looking For

• 5–10 years of experience in analytics, data science, or a related field (We’re open to exceptional candidates with slightly less experience who demonstrate strong leadership and deep AI/experimentation expertise.)
• Strong technical skills: SQL, Python, and data visualization tools (Power BI preferred)
• Proven experience designing and analyzing experiments (A/B testing, Bayesian, or multi-armed bandit approaches)
• Experience working with APIs and modern AI tools
• Demonstrated success as a people leader — coaching, mentoring, and developing analysts
• Excellent communication and storytelling skills — able to explain complex data clearly to any audience
• A growth mindset and a passion for applying AI in analytics

What to Expect in Your First 90 Days

• First 30 days: Learn our data, tools, and people. Understand how analytics drives our initiatives.
• By 60 days: Shape team development plans, clarify goals, and start leading key deliverables.
• By 90 days: Deliver your first analytics business review and showcase insights to leadership.

Why You’ll Love It Here

At Pearl, you’ll work with billions of real user interactions — an unparalleled data set for experimentation and insight. You’ll collaborate with a team that’s pushing analytics beyond traditional dashboards and A/B tests, pioneering new methods like multi-armed bandits and Bayesian experimentation.

We’re transforming analytics with AI — and we’re doing it at scale. If you want to lead a team where curiosity, innovation, and data drive everything we do, this is the job for you.

INFOBUS Holding is an international IT company founded in 2002.
We develop technologies that automate the passenger transportation market and simplify travel for millions of people worldwide.
 

Our Products:
🔹 Bussystem.eu — a universal SaaS system for ticket booking and passenger transportation management
🔹 INFOBUS.eu — a marketplace for selling bus, train, and flight tickets

We are currently looking for a Data Analyst to join our team and help us make data-driven decisions that move our products forward.
 

What You’ll Be Doing:

• Develop and optimize SQL queries in BigQuery with a focus on performance and cost efficiency. Maintain and improve existing SQL solutions.
• Implement and perform ad-hoc tasks to help requestors make better decisions.
• Work with other parties of the company to understand and translate their needs into data-driven solutions (reports, dashboards, etc.).
• Develop and maintain dashboards in Looker Studio.
• Maintain documentation for data sources, dashboard logic, etc.
   

What’s Important:

• 2+ years of experience in data analytics
• Advanced skills in SQL (BigQuery), Looker Studio (Tableau, Power BI)
• Experience with Google Analytics
• Strong problem-solving and analytical thinking skills
• Ability to identify key business needs and think critically
• Attention to detail, maintaining clean, consistent, and accurate data
• Ability to work independently, take ownership of projects, and deliver effectively

What We Offer:

• Work in an international product company with ambitious tasks
• Remote format + flexible schedule
• A team that values quality, initiative, and transparency
• A product that makes a real impact on millions of users
   

Interested in this opportunity? Send us your CV! 🚀

Our client is lооkіng fоr Mіddle аnd Senіоr Prоduct Аnаlysts tо jоіn their grоwіng аnаlytіcs teаm (30+ prоfessіоnаls).

Іn thіs rоle, yоu wіll drіve tаngіble busіness іmpаct by delіverіng hіgh-quаlіty іnsіghts аnd recоmmendаtіоns, leverаgіng yоur аbіlіty tо cоmbіne strаtegіc thіnkіng аnd prоblem-sоlvіng wіth detаіled аnаlysіs. Yоu wіll cоllаbоrаte clоsely wіth Prоduct Mаnаgers аnd crоss-functіоnаl teаms, uncоverіng busіness іnsіghts, devіsіng оptіmіzаtіоn strаtegіes, аnd vаlіdаtіng them thrоugh experіments.

Whаt Yоu’ll Dо

• Cоnduct deep-dіve аnаlyses аnd delіver аctіоnаble іnsіghts tо іmprоve prоduct perfоrmаnce.
• Аnаlyze lаrge-scаle dаtаsets (funnel events, trаnsаctіоnаl, аnd text dаtа) tо іdentіfy grоwth оppоrtunіtіes.
• Desіgn аnd іnterpret А/B tests, MАB experіments, аnd hypоthesіs-drіven аnаlyses.
• Trаck аnd іmplement key busіness metrіcs tо suppоrt decіsіоn-mаkіng.
• Wоrk wіth cuttіng-edge tооls, іncludіng Bаyesіаn stаtіstіcs, ML mоdels, аnd LLMs.
• Cоllаbоrаte wіth а lаrge аnd hіghly skіlled Аnаlytіcs teаm, fоsterіng а knоwledge-shаrіng envіrоnment.

Whаt We’re Lооkіng Fоr

• 3+ yeаrs оf experіence іn prоduct аnаlytіcs (5+ yeаrs fоr senіоr level), preferаbly іn e-cоmmerce оr custоmer experіence prоducts.
• Prоfіcіency іn SQL, wіth the аbіlіty tо wrіte cоmplex querіes tо extrаct іnsіghts аnd suppоrt decіsіоn-mаkіng.
• Strоng prоfіcіency іn Excel fоr аnаlysіs аnd busіness mоdelіng.
• Experіence wіth Pоwer BІ (Tаbleаu experіence іs аlsо cоnsіdered).
• Expertіse іn Descrіptіve аnd Іnferentіаl Stаtіstіcаl Аnаlysіs, А/B testіng, аnd Hypоthesіs Testіng, wіth а prоven аbіlіty tо аnаlyze results.
• Fаmіlіаrіty wіth Gооgle Аnаlytіcs, BіgQuery, Pythоn/R, аnd ML іs desіrаble.
• Excellent cоmmunіcаtіоn skіlls, wіth cоnfіdence іn іnterаctіng аcrоss аll levels оf mаnаgement аnd dіverse busіness functіоns.
• Englіsh prоfіcіency(аt leаst strоng upper-іntermedіаte level).

Why Jоіn the team?

• Hіgh-Іmpаct Dаtа— Wоrk wіth vаst dаtаsets generаted by оver а mіllіоn dаіly vіsіts, uncоverіng vаluаble іnsіghts.
• Cоllаbоrаtіve Аnаlytіcs Teаm— Jоіn а teаm оf 30+ skіlled аnаlysts whо аctіvely shаre knоwledge аnd suppоrt eаch оther.
• Cuttіng-Edge Tооls & Technіques— Get hаnds-оn experіence wіth ML, Bаyesіаn methоds, аnd LLMs tо sоlve reаl busіness chаllenges.
• Dаtа-Drіven Culture— Thrіve іn аn envіrоnment where dаtа іnfоrms every decіsіоn аnd drіves cоntіnuоus іmprоvement.

Perks аnd Benefіts

• Tіme оff thrоughоut the yeаr (pаіd аnd unpаіd)
• Prоfessіоnаl develоpment suppоrt аnd encоurаgement
• Resоurces tо help іmprоve yоur оverаll well-beіng

Requirements:

• Bachelor’s or Master’s degree (Mathematics, Statistics, IT, Analytics)
• 2–3 years of experience as a Risk/Fraud/Data Analyst in anti-fraud products for iGaming or E-commerce (such as Seon, LexisNexis, Covery, Kount, Riskified, Forter, Feedzai, etc.) or experience working with these systems*
• Experience in rule engine configuration — creating, testing, and optimizing rules based on transactional and behavioral data
• Understanding of scoring principles: knowledge of risk assessment models and fraud probability evaluation methods
• Ability to work with large datasets and identify fraud patterns
• Experience in building and visualizing reports
• Strong analytical thinking and attention to detail

• English level: Upper-Intermediate or higher

   

Will be a plus:

• Experience building an anti-fraud system from scratch or optimizing an existing one
• Experience in the crypto sector
• Knowledge of basic KYC principles
   

Key Responsibilities:

• Develop and maintain scoring models for customer/transaction risk assessment
• Configure, test, and optimize risk rules
• Monitor scoring accuracy and rule efficiency metrics
• Create and maintain reporting dashboards and analytics
• Analyze fraud incidents and develop fraud prevention strategies
• Collaborate with cross-functional teams

 
Business Analyst (Salesforce Projects)

We’re looking for an experienced Business Analyst with hands-on experience in Salesforce projects to join our international team.
You’ll work directly with clients, PMs, and technical teams to gather requirements, map business processes, and ensure successful delivery of Salesforce solutions.
Your main goal — bridge business needs with technical capabilities and help clients get the most out of the Salesforce platform.

🔹 Key Responsibilities:

Analyze and document business processes and requirements for Salesforce solutions.

Facilitate workshops and discovery sessions to define needs and priorities.

Translate business requirements into user stories, acceptance criteria, and process documentation.

Collaborate with Salesforce Admins, Developers, and QA to ensure functional alignment.

Support UAT preparation and validation of implemented features.

Contribute to process improvements and adoption of Salesforce best practices.

Maintain clear, structured documentation (process flows, BRD, user guides, release notes).

🔹 Requirements:

1.5–3 years of experience as a Business Analyst in IT or consulting.

Proven experience in Salesforce projects (Sales Cloud, Service Cloud, Experience Cloud, etc.).

Understanding of Salesforce data model, objects, fields, and permissions.

Experience working in Agile/Scrum environments.

Strong communication and stakeholder management skills.

English: Upper-Intermediate or higher (daily communication with international clients).

Ability to create clear documentation (User Stories, Acceptance Criteria, Flow Diagrams).

🔹 Nice to Have:

Salesforce certifications (Administrator, Business Analyst, App Builder).

Experience with process mapping tools (Lucidchart, Miro, Visio).

Understanding of integrations, APIs, and data migration.

🔹 We Offer:

International Salesforce projects with clients from the US and Europe.

Mentorship from experienced Salesforce Architects and PMs.

Career growth toward Lead BA / Product Owner roles.

Flexible schedule, strong delivery culture, and a friendly, supportive team.

Competitive compensation based on experience.

Please note that we consider only candidates who are located in Ukraine.

Responsibilities:

- Provide analytical support throughout the development of new product features — from discovering insights and product ideas in data, designing the required technical logs and DWH tables, to presenting analysis results to key stakeholders;

- Work collaboratively with product managers and engineers to ensure the right data is generated and collected;

- Own the design, development, and maintenance of ongoing dashboards and their underlying data sets;

- Monitor key metrics, and identify business trends;

- Present product and customer data-driven insights to product management and senior leadership — influence change with the outcome of your analysis and make recommendations to executives and team leaders;

- Lead deep-dive analysis that will frame product strategy and product roadmap decisions

Requirements:

- 5+ years of experience in an analytical role;

- Advanced SQL skills, ability to perform optimized querying involving multiple tables and subqueries;

- 3+ years of practical experience with BI tools (Looker/Tableau/etc), ability to leverage multiple data sources;

- Ability to work with a large amount of data, create reports, and recognize patterns;

 - Self-motivation, proactively going beyond the call of duty;

- The ability to work comfortably in a constantly evolving environment;

- Excellent written and verbal communication skills;

- English language proficiency — B2 is the minimum.
 

Would be a plus also:
 

• A/B testing experience;
• Proficiency in Airflow for workflow orchestration;
• Programming experience with Python or R.
   

What we offer:
 

• International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social package, including sports coverage, elite medical insurance for you and family;
• 20 working days paid vacation and 100% sick leaves coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team buildings and fun activities;
• Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.
   

About the Role

As a Senior Manager, Analytics at Pearl, you’ll be part of a mission-driven team that helps millions of people get expert answers from doctors, lawyers, mechanics, and more—powered by data, experimentation, and AI. Our Analytics team is at the heart of this mission, building insights and frameworks that guide smarter decisions, fuel innovation, and transform how people connect with expertise.

In this role, you’ll lead a team of talented analysts who work across multiple strategic initiatives—from funnel optimization and customer quality to AI-driven experimentation. You’ll shape how we collect, interpret, and act on data across the business, developing both the technical infrastructure and the analytical culture that enables Pearl to move faster and think smarter.

This is a role for someone who loves data and people in equal measure—someone excited to roll up their sleeves with SQL and Python one moment, and coach their team or present insights to executives the next. You’ll bring a balance of strategic vision, hands-on technical skill, and mentorship to help your team—and the company—reach the next level of data maturity.

What You’ll Do

• Lead & Grow a High-Impact Team: Manage and develop a team of analysts (approx. 6), helping them level up their skills, expand their impact, and grow in their careers.
• Be a Strategic Partner: Collaborate with leaders across the business to shape experiments, define success metrics, and translate data into action.
• Stay Hands-On: Dive deep into data when needed — writing SQL queries, Python scripts, and building Power BI dashboards. Lead by example and set the standard for analytical excellence.
• Champion AI & Innovation: Leverage AI tools and APIs (e.g., ChatGPT, Gemini) to automate insights, explore unstructured data, and modernize the way we do analytics.
• Share the Story: Lead analytics reviews and present findings to cross-functional and executive audiences — turning data into clear, compelling narratives.
• Collaborate Cross-Functionally: Work closely with Data and Engineering teams to ensure data accuracy, experimentation design, and analytics scalability.

What We’re Looking For

• 5–10 years of experience in analytics, data science, or a related field (We’re open to exceptional candidates with slightly less experience who demonstrate strong leadership and deep AI/experimentation expertise.)
• Strong technical skills: SQL, Python, and data visualization tools (Power BI preferred)
• Proven experience designing and analyzing experiments (A/B testing, Bayesian, or multi-armed bandit approaches)
• Experience working with APIs and modern AI tools
• Demonstrated success as a people leader — coaching, mentoring, and developing analysts
• Excellent communication and storytelling skills — able to explain complex data clearly to any audience
• A growth mindset and a passion for applying AI in analytics

What to Expect in Your First 90 Days

• First 30 days: Learn our data, tools, and people. Understand how analytics drives our initiatives.
• By 60 days: Shape team development plans, clarify goals, and start leading key deliverables.
• By 90 days: Deliver your first analytics business review and showcase insights to leadership.

We are actively growing and expanding our team. We invite you to join the Analytics Department as a WFM Scheduling Specialist.

Key Responsibilities:

• Ensure effective scheduling of contact center agents while considering service level targets (FRT, SLA), workload, vacations, and operational requirements;
• Build monthly work schedules for the contact center based on forecasted workload (chats and calls);
• Work within the client’s WFM system;
• Prepare and maintain timesheets;
• Import and manage forecasting data;
• Collaborate closely with the Operations and HR departments to align planned and actual shifts and vacations;
• Maintain and update WFM tools / Excel models, participate in the implementation of new WFM solutions;
• Perform reforecasting (updating workload projections for schedule adjustments).

Required Knowledge and Skills:

• Experience with core and advanced Excel functions and complex formulas used for calculating operational metrics;
• Ability to create Excel reports and forecast results;
• Ability to work in a multitasking environment, stay focused, and maintain accuracy while completing reports over extended periods;
• Experience in planning and scheduling based on workload forecasts;
• English language proficiency at B2 level;
• Understanding the impact of key contact center metrics (AHT, FRT, Shrinkage, Adherence) on scheduling.

Will be an advantage:

• Experience with WFM systems (Verint, Assembled, Genesys, injixo, NICE, Calabrio, etc.);
• Skills in process automation (VBA, Power Automate, Python, SQL are a plus);
• Knowledge of Workforce Optimization / Capacity Management principles.

Key Responsibilities

• Gather, document, and maintain business and technical requirements for KYC, KYT, AML, and Fraud Monitoring tools.
• Analyze customer onboarding journeys and optimize verification and AML screening processes using tools like Sumsub, ComplyAdvantage, Crystal.
• Establish compliance automation rules and thresholds, including transaction limits, sanction lists, and PEP checks.
• Design and implement CRM workflows to support Compliance and Customer Support, covering ticketing, case management, and audit trails.
• Evaluate and participate in third-party provider integrations for KYC, AML, and fraud monitoring.
• Keep documentation up-to-date in Confluence, manage backlog and project progress in Jira, and ensure consistent communication across stakeholders.
• Collaborate closely with Compliance Officers to ensure system operations meet internal policies and regulatory standards (EU & UAE).

Requirements

• 3+ years of experience as a Senior Business Analyst in fintech, neobanks, or crypto/fiat payment environments.
• Hands-on experience with KYC / AML / KYT systems (e.g., Sumsub, Crystal, Chainalysis, ComplyAdvantage).
• Strong understanding of compliance workflows: onboarding, ongoing monitoring, sanctions screening, and risk management.
• Experience with CRM and back-office systems, including building logical flows, permissions, stages, and ticketing structures.
• Ability to translate complex business requirements into actionable technical tasks.
• Knowledge of transaction monitoring rules, thresholds, and best practices in regulatory frameworks (EU / VARA / FATF).
• Proficiency in documentation and modeling techniques (BPMN, UML), writing user stories, and defining acceptance criteria.
• Experience working in Agile/startup environments with cross-functional teams.
• Proficient with Jira, Confluence, Miro, Figma, Excel/Sheets.
• Strong stakeholder management, communication, and facilitation skills.
• English proficiency at Upper-Intermediate level or higher.

Gypsy is looking for a Traffic Data Analyst to explore marketing traffic performance, player cohorts, and acquisition ROI. You’ll connect data, marketing, and finance — ensuring that traffic investments translate into measurable impact and sustainable business growth.

🧭 What makes you a great match:

• 3+ years of experience in data analytics, with a focus on traffic or marketing performance;
• Deep understanding of affiliate marketing, traffic attribution, and ROI metrics;
• Proven experience in analyzing LTV, CAC, payback, and cohort retention curves;
• Strong SQL and Python (Pandas, NumPy) skills for data exploration and cohort-based analysis;
• Understanding of predictive modeling principles and experience collaborating with data science teams;
• Excellent communication skills and the ability to translate data into clear business actions;

• Curiosity, persistence, and strong attention to detail — you dig until the answer is found.

   

✨ Nice to have:

• Experience in iGaming;
• Familiarity with traffic structures (affiliate, media buying, SEO, PPC);
• Experience integrating data from multiple tracking systems;
• Knowledge of ETL / DWH concepts (Airflow, dbt, Trino, etc.);

• Background in financial analytics or ROI forecasting.

   

📋 Your daily adventures:

• Analyze the performance of traffic sources and affiliates by cohort, geography, device, and channel to identify top- and underperforming sources;
• Monitor payback periods, retention curves, and profitability by cohort to highlight scalable versus unprofitable traffic;
• Work with the Finance Team to reconcile marketing spend with player value and revenue, contributing to monthly P&L reviews and forecasts;
• Build and maintain frameworks for assessing traffic quality using engagement, deposit, and retention KPIs, while detecting anomalies or potential fraud;
• Collaborate with Data Science on LTV and churn prediction models by defining input features and validating model outcomes;
• Provide actionable recommendations on which traffic sources to scale or pause based on ROI and trend analysis;
• Detect and investigate unusual traffic patterns, drops, or spikes, and propose corrective actions;
• Develop and maintain dashboards that visualize acquisition KPIs, traffic cost efficiency, and ROI trends;
• Ensure consistent definitions and metrics across affiliate, finance, and product analytics teams;
• Present findings and insights to management, transforming complex data into clear business decisions.

Benefits

💸 Flexible payment options: choose the method that works best for you;
🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;
🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

We’re looking for a strategic and data-driven Product Analyst to join our team.
You’ll be responsible for shaping product direction, uncovering growth opportunities, and driving measurable impact through analytics, experimentation, and strategic decision-making.
 

About Smartist
Smartist is a leading art visualization app.
With unlimited customizations, photorealistic interiors, and easy-to-use smart tools, our platform helps artists and galleries create marketable art mockups in minutes.
 

What you’ll do

• Define and drive the product strategy based on data, research, and market insights.
• Analyze product funnels, retention cohorts, and user behavior to uncover opportunities for growth and monetization.
• Design, prioritize, and execute A/B tests to validate hypotheses and optimize conversion, engagement, and churn.
• Build and track a robust KPI framework (conversion, LTV, CAC, churn, retention) to measure success and guide decision-making.
• Develop and implement data-driven initiatives for user acquisition, engagement, and retention.
• Optimize event tracking and data collection to ensure accuracy and actionable insights.
• Conduct deep user research to combine qualitative insights with quantitative data.
• Collaborate closely with design, engineering, and leadership to align execution with strategic goals.
• Lead the product team with a focus on impact, not just delivery.
   

What you’ll need

• 4+ years of experience in mobile product management with a strong focus on data and strategy.
• Proven track record in growth, analytics, and experimentation.
• Hands-on experience with product analytics tools (Amplitude, Firebase, Adapty, OneSignal, etc.).
• Strong ability to translate complex data into clear product decisions.
• Experience in managing product roadmaps with a hypothesis-driven, prioritization framework.
• Excellent communication skills with both technical and business stakeholders.
   

What you’ll get

• Competitive compensation based on experience.
• A key strategic role in shaping the future of a top-tier art app.
• Direct collaboration with designers, engineers, and growth experts.
• The opportunity to make high-level decisions with visible impact on growth and user experience.
   

Would you be open to a quick call to discuss this role in more detail?
 

Looking forward to your response!