Jobs Ukraine

We are looking for a Junior Manual QA Engineer to join our team and support the delivery of a high-quality web-based product.

Requirements 

 

• At least half a year of experience in software testing of web-based applications.
• English proficiency at B1 level or higher.
• Basic understanding of version control systems, such as Git.
• Knowledge of HTTP request methods and status codes, and an understanding of how they function in web applications.
• Practical experience with browser development tools, such as Chrome DevTools.
• Deep understanding of the software development life cycle (SDLC).
• Experience with API testing tools, such as Postman or Insomnia.
• Completed Bachelor’s degree in a technical field, such as Computer Science, Engineering, or Mathematics. This is a mandatory requirement.

Nice to have

 

• Experience with test documentation management tools, such as TestRail or Qase.
• Knowledge of project management platforms, such as Jira, Trello, or Rally.
• Knowledge of test case development techniques to improve testing efficiency and effectiveness.
• Strong soft skills, including communication and problem-solving abilities.

Responsibilities

 

• Conduct thorough testing of new functionality during the implementation phase to ensure high-quality deliverables.
• Identify, document, and test defects, ensuring they are resolved in a timely manner.
• Participate in smoke and regression testing to verify overall system integrity and quality.
• Develop and review test documentation, including checklists, test cases, and acceptance criteria, to ensure comprehensive coverage.
• Perform API testing using Postman to validate request and response behaviour and ensure backend functionality works as expected.
• Gather and analyse requirements for new and existing functionality, contributing to the knowledge base and improving product understanding.

We Offer:

 

• Medical insurance.
• Cozy office at Leonardo Business Center.
• Friendly and supportive team environment.
• Opportunities for professional and career growth.
• Access to AI-powered tools to enhance productivity and daily work.
• Involvement in a fast-growing project.
• Paid lunch, corporate and team-building events.

📍 For candidates based in Kyiv, this position requires working from our Kyiv office during the probation period. Once onboarding is successfully completed, you can transition to a hybrid or remote work model.

 

We are a British—Ukrainian air defence tech company building distributed systems across the frontline. Our products are mission-critical, deeply technical solutions that directly strengthen national security. We’re now seeking a Technical Grant Writer who can understand our technology, articulate its impact, and secure funding through high-quality grant applications. This role requires analytical thinking, precision, and strong ownership of the entire grant lifecycle.

Our core value is impact for Ukraine: we build technology that makes a real difference on the actual battlefield, not in labs or on paper specs. We operate with a deep-tech mindset, pushing new technologies where engineering rigor truly matters. We value ownership and responsibility—people who execute, deliver, and stand behind the results.

Responsibilities

• Prepare high-quality grant applications: problem statements, technology descriptions, market analysis, and competitor research.
• Manage and support already submitted grant applications and ongoing grant projects through their lifecycle.
• Conduct competitive analysis and prepare SWOT assessments for our solutions.
• Proactively collaborate with engineering and product teams to collect technical inputs.
• Build project budgets and maintain basic financial tracking for grant activities.
• Prepare technical updates, progress reports, and presentations for grantors.
• Draft cooperation documents (including with military units) according to internal standards.
• Work daily with Google Docs, Sheets, Slides.

• Manage grant platforms, track deadlines, and ensure timely submissions.

   

Requirements

• Ability to clearly describe technological solutions, problem domains, and practical applications.
• Experience in market and competitor analysis; ability to prepare SWOT.
• Proactive communication skills and confidence working with technical experts.
• Experience preparing budgets and maintaining financial documentation for grants or projects.
• Background in preparing technical documentation and cooperation agreements.
• Strong skills in Google Docs/Sheets/Slides.

• English level B2+.

   

Nice to Have

• Technical background or experience working in tech companies.
• Experience managing grants (Brave1, Horizon, USAID, etc.).

• Understanding of defense or dual-use technologies, or readiness to learn quickly.

   

We Offer

• Meaningful work with direct impact on Ukraine’s air defence capabilities.
• Exposure to deep-tech engineering teams and innovative R&D processes.
• Professional growth in grant writing and grant management.
• Office in central Kyiv; hybrid format (priority for candidates who can work from the office when needed)

Additional details:
We're looking for a Senior Product Designer with exceptional visual design and creative thinking to craft polished, engaging product experiences. This role is ideal for someone who combines outstanding UI craft, strong product thinking, interaction design expertise, and modern AI-powered ways of building products.
At the company, we're building AI-first enterprise software used by thousands of IT teams worldwide. We're looking for a Senior Product Designer to lead complex product challenges from discovery to delivery, partnering closely with Product and Engineering to build exceptional enterprise experiences.

What You'll Do
 

• Own the visual and interaction design quality within one or more product pods, small cross-functional teams of Product, Design, and Engineering focused on solving customer problems together.
• Design polished user interfaces from concept to production.
• Create intuitive interactions, micro-interactions, and delightful product experiences.
• Transform complex product requirements into elegant, scalable interfaces.
• Partner closely with Product and Engineering throughout the product development process.
• Contribute to and evolve the design system.
• Work in AI-first product development workflows.
• Improve design quality, consistency, and team workflows.

• 5+ years of Product Design experience.
• Outstanding portfolio demonstrating exceptional UI, visual design, interaction design, and design systems.
• Excellent typography, layout, hierarchy, spacing, color, and attention to detail.
• Experience designing modern SaaS products.
• Strong product thinking with the ability to balance user needs, business goals, and technical constraints.
• Hands-on experience with modern AI tools as part of the design process.
• A builder mindset with high ownership, creativity, and the ability to thrive in ambiguity.
• Fluent English.

Nice to Have
 

• Experience creating animations and micro-interactions.
• Experience with advanced prototyping.
• Experience working closely with frontend teams.
• Familiarity with frontend technologies.
• Experience with AI development and design tools such as Claude Code, Cursor, GitHub Copilot, or similar.
• Experience designing enterprise SaaS products.

Job Description

We are looking for a Senior Electrical Engineer who will play a pivotal role in leading the electrical architecture, hardware design, and system integration of next-generation medical imaging systems. In this role, you will drive the design of high-density PCBAs, precision motor control systems for mechanical positioning gantries, and critical imaging signal chains, while mentoring engineers and acting as the technical anchor for a cross-geography engineering team. This position requires a proactive experienced engineer who can balance deep hands-on hardware work with design controls, documentation, and supplier coordination.

Expected skills:

• Bachelor's or Master's degree in Electrical Engineering, Electronics Engineering, or a related technical discipline
• 8+ years of experience in hardware development, including 3+ years in a high-reliability hardware engineering environment (Medical Devices preferred; Aerospace or Automotive considered)
• High proficiency with schematic capture and PCB CAD tools (Cadence Allegro, Altium Designer, etc..)
• Practical experience architecting AC/DC power stages, gate drivers, current sensing, and protection circuitry
• Hands-on expertise designing precision motor control architectures (BLDC and Stepper) for mechanical positioning systems
• Strong understanding of signal integrity, EMI/EMC mitigation, and noise reduction in microvolt-level analog/imaging signal chains
• Exposure to safety, EMC, and risk management frameworks (such as IEC 60601-1, IEC 60601-1-2, ISO 14971); specific regulatory standard expectations are currently TBD and will be finalized based on project scope
• Expert-level command of lab equipment (oscilloscopes, spectrum analyzers, logic analyzers, function generators)
• Strong technical leadership skills with a track record of mentoring engineers and driving CAPA/root-cause investigations
• Advanced English communication and presentation skills, able to translate hardware constraints for global, cross-functional stakeholders

Job Responsibilities

• Drive the design, prototyping, and testing of complex electrical systems, subsystems, and high-density multi-layer PCBAs for next-generation medical imaging platforms
• Architect and optimize AC/DC power stages, gate drivers, current sensing, protection circuitry, and precision BLDC/Stepper motor control used in mechanical positioning gantries
• Analyze and optimize the critical electrical image chain to minimize noise, manage EMI/EMC, and improve system-level imaging performance
• Assist in defining and adapting hardware designs as formal regulatory, safety, and EMC standard compliance requirements are finalized
• Author and review engineering documentation(schematics, design descriptions, risk assessments, verification protocols) in alignment with applicable quality processes
• Serve as technical point of contact for the APAC engineering pod; mentor junior engineers, lead CAPA/root-cause analysis, and coordinate with suppliers and CMs on DFM

Department/Project Description

Company Description:

A global leader in medical technology dedicated to enabling healthier lives through early detection, advanced diagnosis, and premium diagnostic imaging solutions. The organization develops high-precision capital equipment and integrated hardware systems used by healthcare providers worldwide.

Project Description:

The project focuses on the electrical hardware architecture of a flagship digital mammography and 3D tomosynthesis platform used for breast cancer screening and diagnosis. Work spans the system's mechanical positioning gantry (motorized C-arm rotation and compression mechanisms), power electronics, and the electrical signal chain feeding the digital detector, with a strong emphasis on image quality, patient/technologist safety, and system-level performance. The role combines hands-on hardware design and lab-based debugging with technical leadership and mentorship of a distributed engineering team.

🔹Who we are!

At Levi9, we are passionate about what we do. We love our work and together in a team, we are smarter and stronger. We are looking for skilled team players who make change happen. Are you one of these players?

🔹About the project

You will join a dynamic, cross-functional AI team building AI prototypes, from classic ML to advanced LLM applications such as Text-to-SQL and complex RAG systems. Our goal is to engage our customers with advanced AI solutions.

🔹Responsibilities

• Design and deploy predictive ML models (e.g., decision trees, random forests, gradient boosting) for analytics and feature engineering.
• Develop recommendation systems using collaborative and content-based filtering techniques.
• Build and enhance RAG systems, including embedding pipelines, managing vector databases, and integrating LLMs.
• Implement text-to-SQL capabilities, allowing users to query relational databases naturally using LangChain or similar technologies.
• Work alongside data engineers to ensure robust data pipelines and high-quality datasets for training and inference.
• Collaborate with Product Owners and UX Designers to align AI features with user needs and business goals.
• Continuously research, test, and apply cutting-edge algorithms and technologies to boost model performance and scalability.
• Monitor and improve production models, ensuring reliability, performance, and compliance with ethical standards.
   

🔹Requirements

• Experience: 4+ years in AI/ML, specifically building and deploying production-level ML models.
• Classic ML: Solid skills with decision trees, random forests, and gradient boosting methods (scikit-learn, XGBoost).
• Recommender Systems: Proven experience in collaborative and content-based recommendation algorithms.
• RAG & LLM Development: Hands-on expertise with retrieval-augmented generation systems, vector databases (Pinecone, Weaviate), and frameworks like LangChain or LlamaIndex.
• Text-to-SQL: Experience developing natural-language-to-SQL solutions using frameworks like LangChain.
• Programming & Data: Advanced Python proficiency, strong SQL skills, and familiarity with Pandas and NumPy.
• Cloud & MLOps: Knowledge of deploying models on AWS, Azure, or GCP, and familiarity with CI/CD and MLOps tools (MLflow, Kubeflow).
• Communication: Comfortable in Agile teams with excellent English communication skills.

🔹Will be a plus

• Experience with Docker and Kubernetes.
• Familiarity with advanced embedding techniques and optimizing similarity searches.
• Background in deep learning frameworks such as TensorFlow or PyTorch.
• Knowledge of ethical AI practices and data privacy standards.

🔹 Our customer's stack
Core — Python 3.13, LangGraph and LangChain for agent orchestration, AWS Bedrock for inference, retrieval, and runtime (AgentCore, Knowledge Bases, Guardrails), Pydantic for schema enforcement, CloudFormation for infrastructure.
Quality — pytest across unit, integration, and e2e tiers with a coverage gate, ruff, mypy and pyright, promptfoo for prompt and output evaluation. We hold agent code to the same bar as any other production system.

🔹9 reasons to join us:

1. Today we're working with the technology of tomorrow.
2. We don't wait for a change. We are the change.
3. We're experts in creating experts (Levi9 academy, Lead9 program for leaders).
4. No micromanagement. We are free birds with a clear understanding of what high performance is!
5. Learning in Levi9 never stops (unlimited Udemy for business, meetups, English courses, Professional trainings).
6. Here you can train your body and mind.
7. We've gathered the best locations - comfortable, cozy and pet-friendly offices in Kyiv (5 minutes from Olimpiyska subway station) and Lviv (5 minutes from the Opera Theatre) with regular offline internal events
8. We have master's degree in work-life balance.
9. We are actively supporting Ukraine with constant donations and volunteering
    

🔹Simple steps to get this job

Click the APPLY NOW button and leave your contacts!

We are looking for a Senior Full-Stack Engineer (.NET + React) to join a project - a clinical trial technology platform designed to digitize, streamline, and accelerate clinical trial operations across the full study lifecycle. The solution represents an end-to-end clinical trial management ecosystem that integrates multiple tools into one platform.

You will work across both backend and frontend, collaborating closely with cross-functional teams to deliver scalable, high-performance solutions and contribute to architectural decisions in a distributed, cloud-based environment.

What We’re Looking For:

• 5 years of professional experience with C#/.NET Core and React in developing high-volume, low-latency applications and services
• Strong expertise in Microservices, Micro Frontends, BFF, APIs, and Event-Driven Architecture
• Advanced knowledge of React and modern JavaScript technologies
• Experience with relational databases and SQL
• Hands-on experience with GraphQL — schema design, resolvers, and consuming GraphQL APIs from React
• Strong understanding of designing for security, scalability, performance, and reliability
• Experience building and deploying cloud-based solutions on Azure
• Experience working closely with Product Management and technical teams to gather requirements and define product features and technical designs
• Excellent communication skills and a strong team-oriented mindset

• Upper-Intermediate (B2) or higher English

   

Your Responsibilities:

• Designing and building microservices and modern React + .NET applications
• Collaborating with Product and Business teams to identify customer needs and continuously improve the product
• Evaluating and implementing cloud platforms, containerization, React, and .NET technologies
• Designing and architecting Microservices, GraphQL APIs, and React based modern frontends
• Supporting product teams with new concepts, technical planning, effort estimates, and feature roadmaps
• Contributing to architectural and engineering decisions across the frontend and backend
• Conducting code reviews and upholding quality through engineering practices, peer feedback, and automated testing tools
• Delivering scalable, secure, dependable, and maintainable solutions across the entire technology stack

Will Be a Plus:

• Experience in the healthcare domain
• Experience with clinical trials or clinical research platforms
• Understanding of regulatory requirements in healthcare environments

Requirements

• University degree in Finance, Economics, Accounting;
• 2+ years of experience in finance, treasury, or payment operations;
• Practical experience working with payment service providers (PSPs), payment systems, and alternative payment methods;
• Strong analytical skills and ability to work with financial data;
• Experience in high-volume transaction environments such as Gambling / Betting / FinTech is advantageous;
• Proficiency with Excel/Google Sheets; experience with 1C.

Will be plus

• Experience in analytical or operational roles related to payment monitoring or reconciliation;
• Understanding of PSP admin panels;
• Knowledge of operational processes related to cash flow planning and forecasting.

Responsibilities
  

• Processing payments and executing requests via different payment methods;
• Daily work with payment aggregators / PSP admin panels;
• Preparing and updating cash flow (CF) forecasts;
• Monitoring compliance with CF plans and limits;
• Entering CF statements and transactions in 1C;
• Reconciliation of balances across PSPs and internal systems.
• Monitoring internal transfers and ensuring accuracy of cash movements.

Benefits

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team buildings

We're building a completely new product – Tiger Finder, an AI-powered influencer discovery platform – and looking for a Product Lead who'll lead the product and play a key role in shaping its future.

This isn't a traditional product role where you inherit roadmaps and spend your days writing tickets. You'll own the product roadmap and day-to-day product decisions, work directly with customers, and be responsible for making Tiger Finder better every week.

You'll collaborate closely with the company's founder and CEO on the long-term vision, while having the autonomy to make product decisions yourself. This is an opportunity to lead an early-stage product where your decisions will have a direct impact on the product, the business, and our customers.

We're looking for someone with a strong product mindset and an entrepreneurial spirit. Someone who enjoys talking to customers, spotting opportunities, validating ideas, and turning them into product capabilities people love.

You'll work with an experienced and highly motivated team that's building an exciting product from the ground up.

Responsibilities

• Own the product roadmap and prioritize what gets built next.
• Talk to customers and users to deeply understand their needs, workflows, and pain points.
• Turn insights into clear product priorities, requirements, and experiments.
• Work closely with designers and engineers to ship valuable features quickly.
• Analyze product usage and business metrics to guide product decisions.
• Optimize the entire self-serve user journey, from onboarding and activation to conversion, retention, and monetization.
• Work closely with Marketing and CS to improve product-led growth.
• Regularly interview customers and prospects to validate ideas, gather feedback, and identify new opportunities.
• Represent Tiger Finder in customer calls, product demos, and industry conversations to continuously learn from the market.
• Stay on top of trends in influencer marketing, creator economy, AI, and competing products.

Requirements

• 3+ years of Product Manager, Product Lead, or similar product leadership experience in SaaS companies. Your most recent experience should be in a product company or startup.
• Experience leading product-led growth (PLG) initiatives for self-serve SaaS products.
• Proven experience optimizing self-serve SaaS funnels, including acquisition, activation, conversion, retention, and monetization.
• Experience conducting customer interviews and usability testing.
• Fluent spoken and written English. You'll regularly interview customers, run product demos, and collaborate with international partners.
• Strong analytical skills and confidence in making data-driven decisions.
• Strong communication skills and the ability to align designers, engineers, marketers, and other stakeholders around product priorities.
• Experience partnering with marketing teams to optimize user acquisition, activation, and conversion for self-serve SaaS products.
• Good understanding of SaaS marketing channels, attribution, and growth tools.
• High ownership and a proactive, self-starter attitude.
• Ability to balance customer value, business impact, and engineering effort when making prioritization decisions.
• Entrepreneurial mindset with willingness to experiment, learn, and adapt.
• Experience in the martech space is a strong plus.

Hands-on experience with

• Amplitude for product analytics.
• Google Analytics (GA4).
• Intercom for customer communication and product feedback.
• Stripe, including subscription plans, trials, billing flows, and payment-related conversion optimization.

Recruitment process

• Interview with our Head of Talent Acquisition.
• Interview with our founder and CEO.
• Product case study.
• Reference check.

Perks

• Flexible work options with some in-office days.
• Four-day workweek in summer.
• Unlimited paid time off.
• Medical insurance.
• Professional growth and development supported by the company.
• Work with a dynamic, highly engaged, and friendly team.
• Strong company culture where we encourage experiments, mistakes, and learning.

We are looking for a Middle Player Support Specialist to join the customer support team of an international iGaming platform. Please note: This role requires proficiency in either English (B2+) or French (B2+). You do not need to be fluent in both languages.

The role is focused on handling standard and non-standard player requests, supporting junior team members during daily operations, ensuring accurate case documentation, and escalating complex cases according to internal procedures.

This position is suitable for a support specialist with solid experience in customer communication, structured support operations, and digital products. The specialist should be able to work independently, maintain high communication standards, and contribute to stable daily support operations.

Key Responsibilities

• Provide professional customer support via live chat, email/tickets, and other approved communication channels.
• Handle standard and non-standard player requests related to:
  • account registration;
  • login and account access;
  • profile and account settings;
  • verification/KYC;
  • deposits and withdrawals;
  • bonuses and promotions;
  • game-related questions;
  • transaction history;
  • basic technical issues;
  • account restrictions and escalations.
• Work with internal tools, back-office systems, CRM/helpdesk platforms, macros, and knowledge base materials.
• Analyze customer cases and collect all required information before escalation.
• Escalate payment, withdrawal, verification, responsible gambling, complaint, security, fraud-related, or technical cases according to internal procedures.
• Support junior agents during shifts by helping with complex questions, unclear cases, and correct escalation logic.
• Ensure accurate case tagging, internal notes, and customer communication history.
• Monitor recurring customer issues and report potential product, payment, technical, or operational problems.
• Assist with improving internal procedures, macros, customer-facing articles, and internal knowledge base materials.
• Maintain high standards of written communication, accuracy, confidentiality, and customer care.
• Follow SLA, quality, escalation, and tone-of-voice requirements.

• Participate in team meetings, case reviews, and operational feedback sessions when required.

   

Requirements

• 3–5 years of experience in customer support within a digital product, online service, fintech, e-commerce, SaaS, gaming, or similar environment.
• Experience handling both standard and non-standard customer cases.
• Understanding of core support operations, including:
  • ticket handling;
  • live chat communication;
  • escalation logic;
  • SLA discipline;
  • internal notes;
  • case tagging;
  • customer communication standards.
• Experience working with CRM, helpdesk, back-office, ticketing, or similar support tools.
• Ability to communicate clearly, professionally, and accurately in written form.
• Ability to handle sensitive or dissatisfied customers in a calm and structured manner.
• Ability to follow internal procedures, approved wording, and escalation rules.
• Strong attention to detail when documenting cases and customer interactions.
• Good problem-solving skills and ability to keep structure in unclear situations.
• Ability to support junior team members during daily operations.

• High level of responsibility, confidentiality, and ownership of assigned tasks.

   

Nice to Have

• Previous experience in iGaming, online casino, sportsbook, betting, fintech, payments, or crypto support.
• Experience working with tools such as Zendesk, Intercom, Freshdesk, LiveChat or similar systems.
• Experience mentoring junior support agents or assisting with onboarding.
• Experience contributing to:
  • SOPs;
  • macros;
  • internal documentation;
  • customer-facing articles;
  • knowledge base materials.
• Basic understanding of responsible gambling, fraud indicators, chargebacks, or payment-risk escalation logic.
• Experience working in high-volume or shift-based support environments.

• Ability to provide useful operational feedback for process, product, and knowledge base improvements.

   

Language Requirements

• English: B2+ required; C1 preferred.
• French: preferred and considered a strong advantage.
• Strong written communication skills are required, as the role involves handling non-standard customer cases, escalations, and detailed explanations.
• Ability to explain payment, verification, bonus, technical, and account-related matters clearly and professionally.
• Ability to adapt communication style depending on customer situation, case sensitivity, and internal escalation requirements.
• Ability to read and work with English-language internal documentation, procedures, tools, and product materials.
• Ukrainian: fluent/native for internal communication.

We are looking for a Junior Player Support Specialist to join the customer support team of an international iGaming platform. We're looking for specialists with either English (B2+) OR French (B2+) language skills. Both languages are NOT required.

The ideal candidate has previous experience in customer support, understands how to communicate with customers in a structured and professional way, and is comfortable working with internal procedures, escalation rules, and support tools.

Experience in iGaming, fintech, payments, crypto, or other high-volume digital services will be considered a strong advantage.

Key Responsibilities

• Provide customer support via live chat, email/tickets, and other approved communication channels.
• Handle standard player requests related to:
  • account registration;
  • login and account access;
  • profile and account settings;
  • verification/KYC;
  • deposits and withdrawals;
  • bonuses and promotions;
  • game-related questions;
  • basic technical issues.
• Use internal tools, back-office systems, macros, and knowledge base materials to resolve customer cases.
• Collect and verify relevant information before escalating complex cases.
• Escalate payment, withdrawal, verification, technical, responsible gambling, complaint, or security-related cases according to internal procedures.
• Maintain accurate case documentation, tagging, and internal notes.
• Follow approved tone of voice, communication standards, and response quality requirements.
• Maintain confidentiality when working with customer data and internal information.
• Report recurring issues, unclear customer flows, and potential product or operational problems to the relevant internal stakeholders.

• Support updates to internal and customer-facing knowledge materials when required.

   

Requirements

• 1–2 years of experience in customer support.
• Experience in iGaming, fintech, crypto, payments, e-commerce, SaaS, or another digital product is an advantage.
• Understanding of standard support processes: ticket handling, escalation, SLA, internal notes, and customer communication standards.
• Ability to communicate clearly, politely, and professionally in written form.
• Ability to work with structured procedures, templates, and internal documentation.
• Strong attention to detail.
• Ability to remain calm and professional in difficult customer situations.
• Readiness to work with repetitive requests and follow strict internal processes.
• Basic understanding of deposits, withdrawals, KYC, bonuses, or online payment flows is an advantage.

• Experience with support tools such as Zendesk, Intercom, Freshdesk, LiveChat or similar systems is an advantage.

   

Language Requirements

• English: B2 or higher — mandatory
• Strong written communication skills are required, as the role is primarily focused on written customer support.
• Ability to communicate clearly, professionally, and accurately with international customers.

• Ukrainian: fluent/native for internal communication.

   

Key Responsibilities

• Hardware Setup & Logistics: Mass configuration of Meta Quest headsets (2, 3, 3S, Pro), including creating Meta accounts and installing proprietary apps ("Hawk", "Luminify", and "360 Player").
• L1 Support & Onboarding: Guiding new clients through the onboarding process, assisting with initial setup, receiving incoming requests, and resolving basic user queries.
• CRM Administration: Registering new headsets in the internal system, updating device statuses, and tracking hardware assignments to specific clients or exhibitions.
• Manual & Regression QA: Executing basic test cases before product releases, verifying content performance on devices, and logging test results.

• Event Assistance: Preparing, charging, and packing equipment for exhibitions, as well as assisting during public demo sessions.

   

Required Skills

• Communication & Empathy: Ability to calmly, clearly, and simply explain technical details to B2B clients (specifically in English) and team members.
• Attention to Detail: Meticulous approach to tracking hardware in the CRM and ensuring no mandatory steps are missed during the mass setup of multiple devices.
• Structured Approach: Ability to properly document support tickets and bug reports in Jira (providing clear problem descriptions, steps to reproduce, and logs).
• Independent Troubleshooting: Capability to independently find solutions for common mechanical or system errors before escalating the issue.
   

Required Knowledge

• Meta Quest Ecosystem: Solid understanding of the Meta OS, firmware update processes, controller mechanics, and setup via the mobile app.
• QA Basics: Understanding of software testing workflows and how to correctly report bugs.
• CRM & Task Trackers: Basic experience with, or the ability to quickly learn, internal accounting systems and tools like Jira.
• Technical Literacy: Understanding of basic networking principles (Wi-Fi, hotspots), which is crucial for synchronizing VR hardware and applications.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Team and Role

As a Junior Account Manager, you will be the main point of contact for our clients, ensuring they get maximum value from Solidgate’s payments solutions.

This role combines relationship management, analytics, and business development, giving you hands-on experience in the fast-paced world of fintech and global payments. You will work closely with Sales, Marketing, and Product teams to deliver outstanding client experiences, identify growth opportunities.
 

What you’ll own

• Build and maintain strong relationships with existing clients, supporting them in all payment-related questions.
• Identify growth opportunities through upsell and cross-sell initiatives.
• Understand client needs and recommend suitable product solutions.
• Research markets and industries to discover new business opportunities.
• Collaborate with Sales, Marketing, and Product teams to deliver the best client experience.
• Track and report client performance metrics, providing insights that guide decisions both internally and externally.

You’re a great fit if you have

• Bachelor’s or Master’s degree (completed or in progress)
• Strong academic achievements and results
• English proficiency at Upper-Intermediate level or higher
• Strong communicator with excellent problem-solving and analytical skills.
• Organized, proactive, and capable of thriving in a fast-paced environment

• High level of responsibility and a results-driven mindset

   

Why Solidgate?

• No internships here — we build careers. Get hands-on from day one and make a real impact.
• Your work = real outcomes. Shape how global companies move money.
• Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
• Flex your schedule. Balance studies and work with flexible hours that fit your life.
• Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.


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What if your ideas could change the way the world connects, powers up, or thinks? As a Digital Design/FPGA Engineer on our Research & Development team, you'll have the opportunity to merge creativity with your technical expertise by shaping the future of technology, driving groundbreaking projects, and bringing new ideas to life. 

Are you in?

Your Role

Key responsibilities in your new role

In this role, you will be part of a team that develops system prototypes for the company’s cutting-edge products by converting ASIC RTL designs to FPGA implementations.
 

• Write and import test benches for the FPGA, run joint debug sessions with the verification team to ensure design functionality is preserved during ASIC to FPGA conversion
• Review test firmware in C and support the firmware team with test bench debugging
• Develop custom hardware companion boards and daughtercards for off-the-shelf FPGA boards and kits
• Debug hardware, logic, and module configuration issues
• Develop custom logic blocks to mimic ASIC functionality not feasible in FPGA such as ADC, DAC, and mixed-signal peripherals

Your Profile

Qualifications and skills to help you succeed
 

• A university degree in Computer Science, Electronics, or equivalent
• At least 3 years of experience in embedded and at least 1 year of experience in digital design using FPGA
• Hands-on experience with lab debug equipment such as oscilloscopes, logic analyzers, and protocol analyzers
• Experience with verification methodologies, VHDL and Verilog; and RTL and gate level simulations (e.g. Mentor QuestaSim) and debug tools
• Hands-on with firmware debugging tools such as Keil uLink2 and IAR J-Link
• Knowledge of schematic entry CAD (Allegro, Altium, KiCad) would be a plus
• Fluency in English

Please send us your CV in English.

Note: This is a temporary 2-years contract with the possibility of staying afterwards.

We're looking for a Roblox Gameplay Scripter to own the development of a game from an empty project to a published and monetized title.

You'll be the sole gameplay developer on the project. Art, UI/UX, icons, and marketing are handled by our internal team—you'll focus on building the game according to a detailed written specification.

Tech Stack:

• Luau (Roblox)
• Roblox Studio + Rojo (code lives locally, synced with Studio)
• Git
• Knit (services/controllers)
• ProfileStore
• DataStores
• MarketplaceService
• AI coding tools (Claude Code, Codex, Cursor) — required and used daily

• Basic Blender skills (importing/fixing FBX assets) are a plus

   

What We're Looking For:

• 2+ years of commercial game development experience
• Strong Luau/Lua skills
• Solid understanding of OOP, modular architecture, and typed code
• Strong knowledge of Roblox client-server architecture:
  • server-authoritative state
  • validated RemoteEvents/RemoteFunctions
• Experience designing robust player persistence systems:
  • save schemas
  • autosaves
  • backups
  • data migrations
• Experience building game economy and progression systems:
  • multiple currencies
  • exponential progression
  • prestige mechanics
  • offline earnings
• Monetization experience:
  • Game Passes
  • Developer Products
  • idempotent ProcessReceipt
  • analytics integration
• Comfortable with CFrames, vectors, raycasting, physics, and camera systems
• AI-first mindset — you use AI coding assistants extensively, know how to write effective prompts, and can review, validate, and improve AI-generated code

• Nice to have:
  • published Roblox games
  • mobile F2P experience (LiveOps, IAP, retention)

Responsibilities:

• Own a complete Roblox title from architecture to release
• Implement gameplay, progression, persistence, economy, and monetization
• Work from detailed written specifications and deliver working, verified implementations
• Build systems using our internal library of reusable gameplay playbooks and contribute improvements back to it
• Ship on short, fixed release cycles—from concept to publication—with the next title always ready in the pipeline

What We Offer:

• 💰 Up to $3,000/month
• 🌍 Fully remote
• 🎮 Full ownership of your project with no micromanagement
• 🤖 Paid AI tools and an AI-first development workflow
• 📈 Live games with real players and real revenue

Hiring Process:

We use a paid technical test assignment.

You'll implement a single gameplay system from a written specification and submit:

• working code;
• proof that the system runs and functions correctly.

We are a Ukrainian outsourcing company Join.To.IT, founded in 2012, and delivering software solutions across diverse business domains.
We focus on building long-term partnerships with our clients and delivering solutions that create real business impact. Our team consists of experienced professionals who take ownership of their work, value clear communication, and are committed to high standards in everything they do.
At Join.To.IT, we create an environment where engineers can grow, influence technical decisions, and contribute to meaningful projects alongside a strong and supportive team. 

Responsibilities

• Design user-centered interfaces for web, mobile, and SaaS products.
• Create user flows, wireframes, mockups, and clickable prototypes.
• Collect and clarify non-complex requirements with clients and stakeholders.
• Conduct user interviews, usability testing, UX audits, and behavior analysis.
• Perform UX benchmarking for active projects and detailed competitor feature analysis.
• Translate business requirements, research insights, and product data into effective design solutions.
• Contribute to Go-to-Market activities through user, market, competitor, and product positioning research.
• Create and maintain Figma components and design systems.
• Use AI tools for research, ideation, analysis, and rapid prototyping.
• Collaborate with developers and stakeholders from discovery through implementation.
• Manage multiple priorities and deliver agreed outputs within established deadlines and SLA.

Requirements

• 2+ years of commercial experience as a UI/UX or Product Designer.
• Strong portfolio demonstrating both the design process and final solutions.
• Strong proficiency in Figma, FigJam, design systems, and interactive prototyping.
• Experience designing web, mobile, and SaaS products.
• Experience conducting interviews, UX research, usability testing, and UX audits.
• Ability to collect requirements and translate them into clear design solutions.
• Experience with UX benchmarking and structured competitor analysis.
• Basic understanding of Go-to-Market concepts: target audience, value proposition, positioning, and differentiation.
• Data-informed approach and ability to justify decisions using research, metrics, and business context.
• Practical experience using AI tools in design and research workflows.
• Understanding of responsive design, accessibility, and development constraints.
• Ability to work independently across several projects and evolving requirements.
• Upper-Intermediate English (B2+) or higher.
• Strong communication, presentation, and teamwork skills.

Will Be a Plus

• Experience in an outsourcing or consulting company.
• Experience working directly with international clients.
• Familiarity with product analytics tools and product metrics.
• Experience facilitating discovery sessions and workshops.
• Understanding of Agile/Scrum development.

We Offer

• Office-based or hybrid (3 days in the office) work format (office in Kyiv, near Vasylkivska metro station with shelter, Starlink, and uninterrupted power supply)
• Paid vacation and sick leave
• Medical insurance
• Free gym access near the office
• Opportunity to influence design processes and introduce new ideas
• Supportive and collaborative team environment
• Compensation for English courses and professional development