Jobs Product & Project Management

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a CX Operations Consultant to join our community — someone passionate about transforming business processes into intelligent, automated solutions and applying AI in real operational environments.

Sounds exciting? There’s more to come 💛

What you will do:

• Evaluate clients' existing customer support platforms (Zendesk, Freshdesk, Intercom, etc.) and assess the maturity of their automation and AI feature usage;
• Develop AI readiness assessments and roadmaps that outline current-state gaps, target-state vision, and a phased implementation plan;
• Identify and recommend AI-powered solutions such as chatbots, NLP-driven ticket classification, auto-triage systems, and agent assist tools to improve efficiency and customer experience;
• Conduct structured discovery and audit sessions with clients to assess current operations, including ticketing workflows, SLAs, and key performance metrics (CSAT, FCR, AHT, response times);
• Design scalable workflow and automation strategies tailored to each client's support operations, technology stack, and business goals;
• Translate technical findings and data-driven insights into clear, actionable recommendations and executive-ready deliverables for both technical and non-technical stakeholders;
• Analyze support workflows, ticket categories, volume patterns, and escalation paths to identify inefficiencies, bottlenecks, and high-impact automation opportunities;
• Stay current on emerging AI technologies, vendor capabilities, and best practices in customer support automation to advise clients on innovation opportunities.

What you need to succeed in this role:

• Fluency in English;
• 1+ year of professional experience in designing AI-driven customer support automation and workflow optimization strategies;
• Strong understanding of customer support operations (ticketing workflows, SLAs, KPIs like CSAT, FCR, AHT);
• Hands-on experience with platforms such as Zendesk, Freshdesk, and Intercom, including their automation and AI features;
• Solid knowledge of AI applications in customer support (chatbots, NLP, auto-triage, agent assist tools);
• Strong analytical skills to identify automation opportunities and inefficiencies;
• Experience designing scalable workflows and automation strategies.

Will be an advantage:

• Basic technical understanding of integrations, APIs, and support system architecture;
• Experience running structured discovery/audit sessions to analyze support workflows, ticket categories, and volumes;
• Understanding of how to assess and prioritize initiatives based on ROI and business impact;
• Experience translating findings into clear, actionable recommendations.

Benefits and Perks:

• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you passionate about connecting systems and driving intelligent automation? Do you thrive in fast-paced environments where you can analyze workflows, implement AI solutions, and collaborate with teams to deliver scalable, high-impact results?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded! 

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

We are looking for a data and detailed oriented CRM/Retention Manager with strong ownership and independent mindset to join our growing iGaming team.
In this role, you will be responsible for ownership of end to end CRM/Retention strategy for one of our brands. Including creating/reviewing/adjusting Retention/CRM strategy, bonus policy, promo planning, managing of end to end prod launch of automated, ah-hoc and A/B test campaigns aimed at increasing engagement, retention, reactivation metrics. Works with numerous CRM/Retention tools: classic bonus system and gamification tool and taking part in developing these functionalities. 
Conduct data analysing of customer base and campaigns to meet business KPIs (LTV, Bonus rate, Retention Rate, ROMi etc)

You’ll work closely with the internal CRM operational team, product, marketing, analytical, VIP  teams.

Position considering to work with Softswiss ecosystem + Customer.io tool 

Key Responsibilities

• Own and drive the end-to-end CRM & Retention strategy for the brand, aligned with business KPIs (LTV, NGR, Retention Rate, Bonus Cost, ROMI)
• Define and continuously optimize player lifecycle strategies (onboarding, activation, retention, reactivation
• Develop and maintain segmentation frameworks.
• Plan and execute CRM calendar (weekly / monthly / event-based: sport, seasonal, local markets) 
• Manage setup process of planned and other campaigns along with Operational CRM unit (setup part should be covered by Operational team mainly close to 70%).  
• Launch and manage multi-channel campaigns (email, push, in-app, SMS) along with the monitor of delivery and effectiveness. 
• Own communication effectiveness of automated journeys, ad-hoc campaigns, triggered campaigns. 
• Design and optimize bonus policy and promotional mechanics along with controlling bonus cost efficiency and improving bonus ROI and player value.
• Build and scale automated lifecycle journeys with continuous improvement of personalization and real-time triggers
• Analyze player behavior, cohorts, and campaign performance to identify growth opportunities
• Monitor and optimize core metrics for brand: LTV/ARPU, Retention/Reactivation Rates, Bonus Rate.
• Define and execute structured A/B testing relevant for brand and business needs.
• In collaboration with the Product team define and improve CRM-related features/bonus/ engagement capabilities. 
• Close cooperation with Product, Analytical, Marketing, VIP, Operational teams for executing targets and plans. 

Key Requirements

• 2+ years of experience in CRM / Retention / Lifecycle Marketing in iGaming, sport betting.
• Proven track record of owning CRM strategy and delivering measurable impact on LTV, Retention, and NGR
• Strong understanding of player lifecycle, behavioral segmentation, and retention mechanics
• Advanced analytical mindset with ability to translate data into actionable CRM decisions
• Experience working with key metrics:  LTV/ARPU, Retention/Reactivation Rates, Bonus Rate and communication metrics - Delivery, Open, Click, Conversion rates
• Experience with cohort analysis, funnel analysis, and performance reporting
• Deep understanding of bonus systems and promotional mechanics (preferably in Softswiss ecosystem)
• Ability to balance conversion vs bonus cost efficiency
• Experience working with iGaming platforms such as SOFTSWISS and with CRM platforms such as Customer.io
• Understanding of event-based architecture, triggers, and automation logic
• Experience managing multi-channel communication (email, push, in-app, SMS)
• Data-driven approach to continuous optimization of campaigns and journeys
• Proven experience in A/B testing and experimentation frameworks
• Experience building and scaling automated lifecycle journeys
• Strong sense of ownership and accountability for results
• Ability to work independently in a fast-paced, performance-driven environment
• Structured, detail-oriented, and result-focused approach
• Proactive mindset with ability to identify growth opportunities and act on them

TimelinesAI is hiring a Product Marketing AI Operator to own how we position, launch, and tell the story of our product — and to run that function with a small team of AI agents instead of a small team of humans. You won't be writing every launch brief, building every battlecard, or pulling every win/loss report by hand. You'll be designing the prompts, workflows, and feedback loops that get those things done at 10x the pace, and stepping in where judgment, taste, and customer empathy actually matter.

This role sits at the intersection of positioning, GTM, customer research, and AI orchestration. If you've stopped asking "how do I do this?" and started asking "how do I get an AI to do this reliably?", we want to talk.

🚀 About TimelinesAI

TimelinesAI is a B2B SaaS platform helping businesses manage WhatsApp conversations with customers through a shared inbox and deep CRM integrations.

• 🌍 3,000+ clients across 40+ countries
• 📈 Sustained 2x+ YoY growth through 2025
• 💬 The most complete WhatsApp ↔ CRM integration on the market
• 🛠️ Live on every major B2B marketplace that matters to our ICP
• 🤖 AI-native operating model — every function is being rebuilt around agents

🎯 Your Mission: Run Product Marketing With AI

You own positioning, messaging, launches, sales enablement, and competitive intelligence for TimelinesAI. You'll operate as a force multiplier — the human in the loop directing AI agents that do the heavy lifting across every PMM workstream.

🎯 Positioning & Messaging

• Stand up AI workflows that mine customer calls, support threads, reviews, and won/lost deals to surface the language customers actually use about us, our competitors, and the problems we solve.
• Own the messaging house: value props, ICP definitions, segment-specific narratives, proof points. Agents draft and stress-test — you decide what's true and what ships.
• Keep messaging in lockstep with product reality by wiring PRDs, release notes, and changelogs into the agents that maintain our positioning docs, website copy, and pitch narrative.

🚀 Launches & GTM

• Run launches end to end: tiered launch plans, briefs, internal enablement, external comms, in-app, lifecycle, blog, social, video, and the marketplace surfaces that depend on consistent messaging.
• Operate launch agents that draft channel-specific copy, sequence assets, and assemble the launch packet — then you ship the version that's actually on-brand and on-strategy.
• Define and own launch success metrics. Activation lift, awareness in target segments, sales adoption of new positioning, pipeline contribution.

🔍 Competitive Intelligence

• Run an always-on competitive agent that monitors competitor releases, pricing changes, marketplace listings, review sentiment, and content output, and surfaces what changed week over week.
• Maintain living battlecards by segment and competitor. Agents handle the upkeep — you do the judgment calls about how we actually win.
• Translate competitive signal into roadmap input, sales talk tracks, and positioning shifts.

🛠️📢 Voice of Customer & Product Loop

• Pipe support, reviews, NPS, win/loss interviews, and call transcripts into a synthesis workflow that produces the weekly VoC digest for product and leadership.
• Run customer interview programs — recruit, schedule, prep, and recap can all be agent-assisted. The actual conversation is still yours.
• Pair with PM to make sure roadmap decisions reflect customer signal, and that launches reflect what's actually shipping.

🧠 What You Bring

• 3+ years in B2B SaaS product marketing, ideally with PLG, integrations, or messaging-channel adjacent products.
• You operate AI as a tool of trade, not as a curiosity. Daily use of Claude, ChatGPT, or similar for production work. Comfort with prompt design, multi-step workflows, and knowing when a model is wrong.
• Hands-on experience with at least one agentic or automation stack — Make, n8n, custom MCP setups, Claude/Cursor/Cline-style operators, or equivalent.
• Strong positioning instincts. You can take a feature list and turn it into a story a buyer actually cares about, and you push back when the narrative doesn't survive contact with a real customer.
• Analytical fluency — Amplitude, GA4, CRM funnel data, call analytics. You can read the numbers and you push back when the data doesn't say what someone claims it says.
• Clear writer. You'll be drafting prompts, briefs, messaging docs, and customer-facing copy that humans and models both need to act on.

💡 Bonus Points

• You've shipped your own AI workflows or internal agents that produced measurable output.
• You've led GTM for a product launch with real cross-functional load (sales, CS, lifecycle, partners, comms).
• You've owned competitive intelligence or win/loss as a program, not just an artifact.
• You're fluent in WhatsApp-as-a-channel, the messaging-CRM landscape, or the broader PLG sales motion.

🌎 Why Join Us

• Leverage, not headcount. This role exists because we believe one operator with the right AI stack outperforms a five-person team running the old playbook. You'll prove it.
• Fully remote, async-friendly. Work from anywhere.
• Direct impact. Product marketing is how the market understands what TimelinesAI is and why it's worth paying for. Your work moves activation, conversion, and retention for the whole company.
• AI-native team. Every function here — sales, support, product, marketing — is being rebuilt around agents. You'll be surrounded by peers solving the same operator problem in their domains.
• Ship fast. We don't run quarterly planning theater. If a launch is ready Tuesday, it ships Tuesday.

Full Remote·Countries of Europe or Ukraine·2.5 years of experience·English - B2·Fintech

We’re looking for a proactive Senior Outbound SDR Lead to support our sales team by building and managing outbound pipeline.

This role is ideal for someone who understands outreach mechanics, is comfortable with volume, and wants to grow into a sales-focused role.

What You’ll Do

• Run high-volume outbound outreach (LinkedIn, email, etc.)
• Identify and research potential leads (founders, decision-makers, heads of departments)
• Personalize outreach messages based on ICP and context
• Manage follow-ups and keep pipeline active
• Manage and update CRM records, spreadsheets, and follow-up queues
• Track outreach performance (reply rates, conversions)

• Support the team with lead research and data enrichment

   

You’re a Great Fit If

• You have experience in outreach / lead generation / SDR support
• You’re comfortable working with outreach targets and volume
• You know how to research and personalise messages
• You can balance speed and quality in execution
• You’re structured, organised, and consistent in daily work

• You work independently and proactively improve workflows

   

Required Skills

• Strong written English (Upper-Intermediate+)
• Experience with outbound outreach or lead generation
• Ability to manage pipelines, follow-ups, and structured workflows
• Confidence working with Google Sheets / CRM systems

• Attention to detail and consistency

   

Nice-to-Have

• Experience with cold email tools (Apollo, Lemlist, Instantly, etc.)
• Familiarity with LinkedIn Sales Navigator
• Basic understanding of B2B sales funnels
• Experience with automation tools (Zapier, Make)
• Experience using AI tools (ChatGPT, etc.) for outreach

• Experience working with US / EU markets

   

With Us You’ll Have

• Fully remote and flexible working schedule
• Performance-driven compensation (hourly or mission-based)
• Fast-moving, no-micromanagement startup environment

We are looking for an experienced Technical Project Manager who will work with our DevOps and Infrastructure team to plan and manage their projects and tasks for successful and timely delivery. You will work with teams and stakeholders locally and globally to provide and improve all phases of project prioritization, planning, delivery, and progress reporting.
Also, this role requires engagement with the Business Development Department to work on the Pre-Sales Project and drive the initial project phase in a company.

If you are passionate about delivering exceptional support and service to clients and have a strong background in Project Management, we encourage you to apply for this exciting opportunity to join our friendly team.

Responsibilities:

• Be the main point of contact for multiple projects at a given time.
• Communicate with the Business Development Department and closely work with the Pre-Sales Team.
• Manage resourcing plans — planning team tasks for the sprint and overall project delivery. Manage resources between multiple projects, depending on the priorities.
• Work with stakeholders and teams to prepare executive summaries that have estimated timelines and resource impact so prioritization and strategic decisions can be made.
• Work with the team to properly organize and manage projects and tasks in Jira.
• Manage project and task prioritization for the team, and participate in the planning.
• Build meaningful and trackable project plans, including dependencies and potential risks.
• Provide regular and meaningful status updates to the leadership and other teams.

• Working experience - 3+ years on PM positions.
• Experience with team resourcing, short and long-term.
• Strong communication skills — clear and direct written and verbal. Attention to detail.
• Strong organizational, problem-solving, and interpersonal skills.
• Proven ability to prioritize and manage multiple tasks, projects, and changing priorities.
• Experience building Gantt charts within an Agile environment.
• Experience working with Atlassian products and project management tools.
• English level — B2 or above.

• Experience managing projects and tasks related to DevOps and Infrastructure for a few years
• Proficient with PowerPoint or other presentation software.

• Official B2B contract with Canadian company;
• Compensation for medical insurance (for our employees based in UA);
• Flexible working hours (start at 8.00-11.00 o'clock);
• Engaging projects with opportunities for career growth;
• Certifications, Udemy courses;
• Corporate events, team-building activities,
• Gifts and recognition from the company;
• A friendly, open, and supportive team culture without excessive bureaucracy.

About the Role

JetMonsters IT Holding is looking for an Product Manager / Apps Product Lead with experience in iOS & mobile apps to build and lead the full cycle of testing and launching mobile applications for the US market at the JetApps studio.

This role focuses primarily on iOS subscription-based apps across categories such as tools, utilities, content, and health & fitness.

You will own the entire product lifecycle — from identifying promising app niches and defining MVP strategy to launching, testing, and scaling successful products.

Responsibilities

• Define product strategy and niche selection for new mobile apps to test.
• Identify core value propositions and define the MVP scope, product requirements and approve the UX logic.
• Define the required monetization model and unit economics.
• Define and manage key product metrics, build financial models for MVP, and ensure product profitability.
• Set up product analytics, manage events and funnel tracking
• Collaborate cross-functionally with development, marketing, and finance teams.
• Manage the full cycle of MVP development, testing, and iteration, making decisions: kill / iterate / scale.
• Work with A/B testing frameworks and drive experiment-driven product development

Requirements

• 3+ years of experience in Mobile Product Management (preferably iOS apps).
• Experience working with subscription monetization models.
• Proven experience launching subscription-based products from scratch in Tier-1 markets (US preferred), with a track record of scaling revenue and generating sustainable margins.
• Strong understanding of mobile app unit economics.
• Hands-on experience with product analytics tools (Amplitude, Firebase, AppsFlyer, or similar).
• Proven ability to build product roadmaps, define MVP hypotheses, and optimize retention and paywalls.
• Strong data-driven mindset and structured thinking.
• English level B1–B2 or higher.

Nice to Have

• Experience scaling mobile applications.
• Experience working in small, lean product teams (3–5 people).

Your Impact

• Opportunity to build and scale mobile apps from scratch.
• High ownership and direct impact on product and business results.
• Fast iteration cycles with data-driven decision-making.

We offer

• remote cooperation
• full-time, schedule from 9:00/10:00 to 18:00/19:00 (from Mon. to Fri.).
• Partial or full reimbursement for attendance at specialized courses and trainings, as well as for attending conferences and events in the field of specialization.
• Corporate English Club online.
• 15 days of paid vacation per year, paid sick leave; 10 days off for Ukrainian national holidays.
• Medical insurance / compensation for sports activities

If all of the above matches and resonates with you, and you have the relevant experience, you want to become part of the JetMonsters team and bring something new to it, send your resume and join us.

Requirements:

• 3+ years of experience in working as a Product Manager in a product company;
• Experience in analyzing requirements, evaluation of labor expenditures, planning of projects, management of risks and changes;
• Great communicate skills, ability to settle arguments and to conduct negotiations;
• Knowledge of SDLC and methodologies of managing projects (scrum, scrumban, waterfall);
• Experience of composing a work specification for a development team;
• Understanding of client-server architecture;
• Communication skills with third-party software;
• Experience in working with API documentation and Payment Systems, Billing;
• English B2;
• Advanced user of Atlassian.

Responsibilities:

• Analysis of the API documentation to coordinate the request for the implementation of the integration and to make sure that it meets expectations of the business customer;
• Taking responsibility for the correctness of the implementation according to the requirements;
• Maintenance of the retrospective analysis of accomplishing tasks, identifying weaknesses in the integration process;
• Improving integrations and processes of communicating with providers;
• Analysis of a user’s flow for increasing effectiveness of business requirements of the development team;
• Completing of the criteria system for integration by payment system types;
• Controlling of the final testing of integrated payment systems before its implementation;
• Attending meetings dedicated to status update of completed, current and planned tasks;
• Taking part in planning sprints with PSP and Dev departments;
• Working with Team Lead Product Manager;
• Working with business customers, analysis of the resources and adjustment of the roadmap;
• Working with Project Manager, the development team and QA;
• Working with managers of other projects for realization of tasks.

Benefits

• 🍀 An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
• 🤝Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
• 📍Beautiful offices in Warsaw, Limassol, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
• 🧑‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;
• 🏖Paid vacations, sick leave, personal event days, days off;
• 👨‍⚕Corporate health insurance program for your well-being;
• 💵Referral program — enjoy cooperation with your colleagues and get a bonus;
• 📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
• 💁🏼‍♀️Rewards program for mentoring and coaching colleagues;
• ✈️In-house Travel Service;
• 🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays;
• 🎳Company events, team buildings.

Role scope and screening requirements (please read first):
 

• B2B SaaS product background (non-negotiable). Experience in B2B SaaS within a software product environment (selling and/or running pilots with an engineering team). Backgrounds primarily from agencies, studios, gaming, or consumer-only roles are unlikely to be a fit.
   
• Intro video required (2–5 minutes). Please include a short self-introduction video link in your resume or submit it through the hiring platform in any available way (YouTube, Loom, Google Drive, or similar). A simple smartphone recording is perfectly fine. This does not replace live conversations, it only helps us speed up the first screening and understand your communication style and motivation.
   
• Compensation depends on level. Salary will be based on your experience, demonstrated skills, and role fit, including ownership mindset, ambition, communication presence, and growth potential (scope and seniority will be aligned during the process).

Company overview:
 

Graphio connects to your existing systems through APIs to analyze events, activities, fields, and metadata. No content across documents or communication is analyzed.

Zero Integration: Works with your existing systems via APIs.

Zero Disruption: No changes to your current team workflows.

Privacy by Design: We analyze only fields, events, activities and metadata and don't analyze sensitive content across files and communication.

Rapid Deployment: Fully operational in under 48 hours.

SOC 2 Type 2, HIPAA compliant, and ISO 27001 (pending).

We’ve built and scaled before: the team behind Graphio.ai previously built upSWOT, a B2B platform adopted by hundreds of financial institutions, which was later acquired by Uptiq.  We’re applying those lessons in execution, delivery, and scale to Graphio.ai.

Supported by senior leaders from Experian, Mastercard, Lattice, BambooHR, Altrata, SAP, JackHenry, FIS, Pfizer, Workday, Customertimes, and more (graphio.ai/investors).

Position Overview:
 

We are looking for a Project Manager to own the customer journey after the deal is signed: rollout, pilot execution, and expansion.

This is a hands-on role for someone who can run a tight delivery process without heavy bureaucracy. You will work with cross-functional stakeholders on the customer side (Sales, Customer Success, Legal, Finance, Product, Operations) and coordinate internally with Product, Machine Learning and AI specialists, and Software Engineers to ensure fast time-to-value and a successful pilot outcome.

You will report directly and work day-to-day with the CEO and the Head of Operations, owning execution across the full post-sale customer journey: rollout, pilot success, and expansion.

Key Responsibilities:
 

• Own rollout and pilot execution after signing: kickoff, timeline, responsibilities, risks, and weekly status updates.
• Coordinate customer setup: workspace creation, user invites, and the process of connecting systems and starting metadata collection (without requiring workflow changes).
• Drive clarity on pilot success criteria: what outcomes must be achieved, what reporting will be delivered (weekly/monthly), and who the accountable owner is on the customer side.
• Manage cross-team dependencies and stakeholder alignment on the customer side (Sales, Customer Success, Legal, Finance, Product, Operations).
• Keep the project moving with clear written communication, strong follow-through, and fast issue resolution when data access, permissions, or timelines block progress.
• Collect feedback from pilot usage and reporting, turn it into actionable product input, and coordinate improvements with the internal team.
• Own pilot wrap-up and results recap; identify expansion opportunities (renewals, upsell, or broader rollout) and hand off to Sales for commercial next steps.

Preferred Qualifications:

• 3+ years in B2B SaaS post-sale implementation, project management, or customer success, ideally including ownership of pilots.
• Experience working with senior operators (Revenue Operations, Customer Success Operations, Legal Operations, Finance Operations, or similar).
• Strong ability to manage a process: clear next steps, meeting discipline, written updates, and ownership of timelines and deliverables.
• Comfort discussing technical topics at a practical level (system connections, API-enabled metadata, permissions, data readiness), without needing to be an engineer.
• Strong stakeholder management skills, including navigating security/legal/procurement steps.
• Excellent written and verbal English communication in a remote-first environment.

• Evidence of being proactive and self-directed: you move work forward without needing constant instruction.

  
  Nice to have:

• Background in workflow tools, analytics products, or products tied to revenue outcomes (pipeline, renewals, contracts).
• Experience with multi-stakeholder enterprise rollouts and longer implementation cycles.
• Familiarity with project management tools and structured pilot playbooks.

What we offer:

• A high-ownership role where you own the full delivery outcome, not just one part of the journey.
• A product with clear business impact and fast time-to-value, which makes delivery and expansion simpler when execution is strong.
• Direct collaboration with Product, Machine Learning and AI specialists, and Software Engineers in a low-bureaucracy startup environment.
• Clear success metrics: pilot success rate, time-to-value, and expansion outcomes.
• Competitive compensation and room to grow into a customer delivery leadership path as the company scales.

Company Operating Requirements:

At Graphio.ai we run a high-ownership, mission-driven team with clear operating rules. Please read these carefully before applying:

• LinkedIn profile is required (company policy). Employees are required to keep a current LinkedIn profile that shows their Graphio.ai position and is linked to the official Graphio.ai company page (company logo visible on the profile). Profile standards are provided during onboarding.
• Synchronized team vacations. The team takes coordinated time off four times per year to keep planning aligned and reduce context switching. Dates are announced in advance.
• Startup constraints. Vacation timing may be restricted during critical company periods. We plan time off as a team and communicate constraints early.
• Non-standard schedule. The role requires flexibility to collaborate across time zones. This may occasionally include early/late meetings depending on customer and team needs.
• US Eastern Time (ET) collaboration. This role requires regular overlap with US East Coast (ET) working hours. You must be comfortable running meetings, follow-ups, and execution in that time zone.
• Zero slow offboarding. We run lean and fast. When the fit isn’t there, we act quickly: employment may be ended within a day and access is removed immediately.

Application requirement: short intro video (required):

Please include a short self-introduction video (2–5 minutes). You can add the link directly to your resume or submit it through the hiring platform in any available way (YouTube, Loom, Google Drive, or similar).

• No need for a polished production, a simple smartphone recording is perfectly fine.
• This does not replace live conversations, it only helps us speed up the first screening and understand your communication style and motivation.
• In the video, please cover:
  • Who you are and 2–3 measurable outcomes you delivered in recent roles
  • Why you are applying for this role at Graphio.ai
  • Why you are leaving or have left your previous role
  • Your view on how a high-ownership startup team should operate (pace, ownership, communication, and work-life balance expectations)
• Applications without the video may not be reviewed.

Final note:
 

Graphio.ai is not a 9-to-5 corporate environment. We move fast, operate with high ownership, and expect proactive execution without micromanagement. Graphio.ai is a strong fit for people who actively seek challenges for personal growth - especially those who want to build their own company one day and see this as a place to learn how high-performing startups execute.

Because we work with US-based stakeholders, you should be comfortable aligning part of your schedule with US Eastern Time (ET).

English: C1

Argentics is looking for a talented Project Manager to join our team on a full-time, remote basis.

In this role, you will manage both game development and software development projects working closely with cross-functional teams and international clients to ensure successful project delivery. We are looking for someone who enjoys working across multiple domains, communicates effectively with different teams, and takes ownership from planning through successful delivery.

About You

• 3+ years of experience managing software development and/or game development projects.
• Upper-Intermediate (B2) or higher level of English.
• Strong planning, organizational, and time management skills.
• Hands-on experience with Agile methodologies (Scrum, Kanban).
• Experience managing multiple projects simultaneously.
• Strong communication and stakeholder management skills.
• Experience working with project management tools such as Jira, Confluence, or similar.
• Ability to prioritize tasks, identify risks, and make informed decisions in a fast-paced environment.
• Experience coordinating cross-functional teams.
• Strong ownership and accountability.
• Excellent leadership, negotiation, and conflict-resolution skills.
• Fast learner with strong problem-solving abilities.
• Product-oriented mindset with a focus on delivering value.

Nice to Have

• Experience managing both game development and non-gaming software development projects.
• Understanding of SEO processes and content publishing workflows.
• Experience working with CMS platforms such as Webflow, WordPress, or similar.
• Experience working with distributed international teams.
• Experience participating in pre-sales, estimations, and proposal preparation.
• Basic understanding of Unreal Engine or Unity development.

Key Responsibilities

• Manage software development, game development, and internal product initiatives throughout the entire project lifecycle.
• Build project plans, define milestones, and align expectations with clients, stakeholders, and internal teams.
• Coordinate cross-functional teams, including developers, designers, QA engineers, artists, SEO specialists, and copywriters.
• Monitor project scope, timelines, budgets, risks, dependencies, and overall delivery performance.
• Facilitate Agile ceremonies, maintain project documentation, and support continuous process improvements.
• Coordinate website development, releases, QA, domain migrations, and post-release validation.
• Manage website content updates, blog publications, portfolio updates, and case study releases.
• Coordinate SEO-related activities, content planning, and publication workflows together with the SEO team and copywriters.
• Review Jira boards, monitor task progress and time tracking, and ensure timely project execution.
• Participate in project estimations, pre-sales activities, and stakeholder discussions.
• Analyze business requirements, identify opportunities for product and process improvements, and collaborate with stakeholders to define valuable solutions.
• Contribute to product planning, feature prioritization, roadmap discussions, and decision-making based on business goals and user needs.
• Proactively identify bottlenecks, risks, and improvement opportunities across projects, products, and internal processes.
• Maintain clear communication with clients, stakeholders, and internal teams while driving initiatives from planning to successful delivery.

What We Offer

• Full-time employment.
• Fully remote work.
• Long-term cooperation.
• Opportunity to work on a diverse portfolio of game development and software development projects.
• Professional growth within an experienced team.
• Competitive compensation based on experience and qualifications.

Hallwil is an Estonian company founded in 2020.

We are a design and web development company that delivers digital products for clients across the USA, Canada, and Western Europe. Our team specializes in Webflow, WordPress, Shopify, and custom web applications.

We are looking for a Middle Project Manager who enjoys taking ownership, communicating with international clients, and leading projects from kickoff to successful delivery.

YOUR RESPONSIBILITIES

Manage 5–8 web development projects simultaneously;

Coordinate developers, designers, and QA engineers;

Communicate with international clients on a daily basis;

Plan project timelines, budgets, and priorities;

Organize Daily, Weekly, Sprint Planning, and Retrospective meetings;

Identify and mitigate project risks before they become problems;

Ensure project quality, deadlines, and client satisfaction;

Maintain project documentation and task management;

Support the sales team during project estimation and pre-sales activities.

OUR EXPECTATIONS

2+ years of experience as a Project Manager in a web development company;

Upper-Intermediate English (B2) or higher — this is mandatory;

Experience managing Webflow, WordPress, Shopify, or custom web development projects;

Strong communication and stakeholder management skills;

Ability to manage several projects simultaneously;

Experience working with distributed remote teams;

Strong systems thinking and problem-solving skills;

Ability to make decisions independently and take responsibility for project outcomes;

Experience with project budgeting and risk management;

Experience with ClickUp, Jira, or similar project management tools.

WILL BE A PLUS

Technical background or understanding of modern web technologies;

Experience with UI/UX processes and Figma;

Experience working in an outsourcing or agency environment;

Understanding of Agile and Scrum methodologies.

WHAT WE OFFER

Flexible schedule: workday starts between 8:00–11:00 and ends between 17:00–19:00;

Fully remote work without geographical restrictions;

Direct communication with the founders;

Opportunity to influence company processes and delivery standards;

Interesting international projects;

Small team with no micromanagement;

Paid days off;

Free accounting services;

Compensation for professional training and conferences;

Career and professional growth opportunities.

WHO THIS ROLE IS NOT FOR

This position is probably not a good fit if you:

Prefer waiting for instructions instead of making decisions;

Avoid difficult conversations with clients;

Frequently lose track of priorities when managing multiple projects;

Shift responsibility to others instead of solving problems;

Like administration more than actual project leadership.

INTERVIEW STAGES

Interview with the CEO (30–45 minutes);

Practical case;

Final interview.

We are looking for a data-driven CRO Specialist / Funnel Manager who will own the optimization and performance of our marketing funnels.

This role sits at the intersection of data, media buying, and creative production. You will be responsible for managing traffic flows, analyzing funnel performance, running A/B tests, and turning data into actionable recommendations that improve conversion rates and profitability.

If you enjoy finding bottlenecks, testing new ideas, and making decisions based on numbers rather than assumptions, we'd love to hear from you.

Responsibilities

• Manage and optimize landing pages, offers, and traffic flows within Keitaro or similar tracking platforms.
• Monitor and improve funnel performance across multiple campaigns.
• Launch and analyze A/B tests for landing pages, offers, headlines, layouts, CTAs, and user journeys.
• Identify winning and losing funnel elements based on statistical data.
• Work closely with Media Buyers to align funnel strategy with traffic sources, targeting, and campaign angles.
• Collaborate with Copywriters and Designers by providing performance insights and creative recommendations.
• Track and analyze key performance metrics including CTR, CR, CPA, EPC, ROI, and other funnel KPIs.

• Prepare clear performance reports and actionable optimization plans.

   

Requirements

• Hands-on experience with Keitaro, Voluum, Binom, or similar affiliate tracking platforms.
• Strong understanding of conversion funnels, traffic routing, postbacks, redirects, and tracking setup.
• Experience in affiliate marketing, performance marketing, lead generation, or media buying environments.
• Strong analytical mindset and ability to make decisions based on data.
• Experience running and evaluating A/B tests.
• Understanding of key marketing metrics such as CTR, CR, CPA, ROI, and EPC.

• Ability to work independently and take ownership of funnel performance.

   

Nice to Have

• Basic HTML/CSS/JavaScript skills.
• Experience with spy tools such as AdSpy, Anstrex, or similar platforms.
• Experience working with high-volume paid traffic campaigns.

• Familiarity with Crypto, Finance, iGaming, Lead Generation, or other direct-response verticals.

   

What We Offer

• Fully remote position.
• Long-term cooperation.
• Direct impact on campaign performance and business growth.
• Opportunity to work closely with experienced media buyers and creative teams.

• Fast-paced, performance-driven environment where your ideas are implemented quickly.

   

SBC Performance drives scalable growth for brands ready to expand globally.

Working across eCommerce, health & wellness, education, and entertainment, our team helps brands acquire customers faster and scale across 26+ global markets. We combine data-driven paid media, performance creative, and advanced analytics to turn marketing into a predictable revenue engine.
Trusted by 200+ companies, managing $150M+ in ad spend.
 

Scale faster. Grow smarter.
 

We are currently looking for a Product Marketing Manager (Funnels & Email Automation) who will own the development and optimization of web funnels and lifecycle communication. This role focuses on improving conversion rates, scaling experimentation, and building high-performing growth systems for our digital products across international markets.
 

Key Responsibilities

• Own and optimize end-to-end web funnels (quiz → onboarding → paywall → activation).
• Analyze user behavior and identify conversion bottlenecks across the funnel.
• Design and run A/B tests and growth experiments to improve key funnel metrics.
• Launch and scale multiple funnel experiments weekly across different markets.
• Build and optimize lifecycle email flows including onboarding, activation, retention, and reactivation.
• Work with product analytics tools to track performance and identify growth opportunities.
• Collaborate closely with product, engineering, design, performance marketing, and creative teams.
• Ensure strong alignment between ad messaging, landing pages, and product experience.
• Conduct user and market research to better understand user motivations and behavior.
• Monitor and report on key performance metrics such as CPA, conversion rate (CR), and predicted lifetime value (pLTV).
   

Requirements

• 3+ years of experience in Product Marketing, Growth Marketing, Lifecycle Marketing, or similar B2C roles.
• Proven experience building and optimizing web funnels for digital products.
• Demonstrated success improving conversion metrics through experimentation and A/B testing.
• Strong analytical mindset and ability to work with funnel metrics and user behavior data.
• Hands-on experience with email marketing and lifecycle automation (flows, segmentation, triggers).
• Experience with product analytics tools such as Google Analytics, Looker Studio, Amplitude, PostHog, or similar platforms.
• Good understanding of payment infrastructure and web funnel setups.
• Strong collaboration skills and ability to work in cross-functional teams.
• Upper-Intermediate English or higher.
   

Nice to Have

• Experience working with international markets (US, EU, UK, LATAM).
• Background in companies with a strong performance marketing culture.
• Experience with subscription-based digital products.
• Familiarity with EdTech, AI-driven products, or lifestyle apps.
   

What We Offer

• Remote work
• Competitive compensation
• Flexible working hours (start between 9:00–11:00 CET)
• All necessary equipment
• Paid vacation and sick leave
• Educational support (certifications, courses, and training reimbursement)
• Company events and internal knowledge-sharing initiatives
• Transparent communication and an open feedback culture.

 Working hours: 7am-3pm NYC time
 

Required skills:

• 7+ years of proven experience as Delivery Manager/Technical Project Manager/Delivery Director
• Technical background (Developer/BA/QA)
• Experience in application development or elsewhere in SDLC
• Strong understanding of the software development lifecycle
• Strong understanding of different software development methodologies
• Proven experience managing complex, cross-functional, and distributed teams
• Excellent organizational skills and ability to structure processes
• Ability to manage multiple competing priorities effectively
• Good communication and problem solving skills
• Experience working with multi-national teams across time zones
 

Nice to have:

• Experience working in B2B SaaS / Telecom / Enterprise platforms
• Experience with Jira / Advanced Roadmaps / delivery analytics tools
• Experience building delivery processes at scale
• Knowledge of microservices architecture
• Ability to communicate in Ukrainian
 

Soft Skills:

• Leadership skills. Ability to offer solutions and innovative ideas
• Strong communication and stakeholder management skills
• Organizational skills, ability to organize people, processes
• Ability to manage competitive priorities
• Ability to resolve conflicts and align diverse stakeholders
• Self-motivated
• Stress resistance
 

Responsibilities:

• Work in the management team as a full member of the team
• Work within the Agile environment to assist with the planning, management, and execution of application development and ensure meeting committed timelines
• Lead Agile (Scrum) teams to deliver high-quality software on schedule
• Monitor team performance, delivery metrics, and project progress
• Develop and implement standards for the development, deployment and delivery processes
• Ensures the consistency of delivery processes through collaboration with Product, Account Management and PMO departments
• Build strong relationships with internal and external stakeholders (Carriers, Vendors, Partners)
• Communicate effectively with executive leadership on delivery status, risks, and decisions
• Demonstrate leadership abilities with the resolving critical production incidents, develop and implement mitigation plans for them
• This role requires a strategic mindset combined with hands-on execution capability — the ability to see the big picture while diving deep into delivery details when needed
• Report directly to VP of Delivery, B2B Soft

We are hiring a Senior Product Manager to own the Teramind Endpoint Agent end to end. 
You will be the single accountable product leader for the roadmap, priorities, and outcomes of the Agent organization - approximately half of Teramind engineering, working across operating systems, low-level platform components, and the server-side telemetry pipeline.

This is a pivotal role. The Agent is one of the strongest competitive moats Teramind has, and the next chapter of the product strategy depends on what we build into it. You are coming in to bring product rigor, customer insight, prioritization discipline, and technical judgment to a team that is capable of shipping world-class endpoint technology.

You will sit alongside other product managers, reporting to the VP of Product. Together, you own Teramind's product surface area.
 

What You Will Own

The Agent roadmap across all platforms. Windows, macOS, Linux, and the expansion into more platforms. You decide what ships, in what order, and why. You balance customer-driven feature work, platform modernization, performance, and security hardening on a single prioritized backlog.

Translating business vision into engineering reality. Synthesize signals from many directions - executive strategy, sister product teams, sales and customer success, customer interviews, competitor moves, analyst input, and direct conversations with the engineering org - and turn them into a coherent technical roadmap the Agent team can execute against. You are the interpreter between "we need to detect AI tool exfiltration" and "here is how we instrument the endpoint to see it."

Building for the enterprise: bulletproof and undetectable. We have a strong and growing enterprise footprint, and these customers expect the Agent to be invisible to end users, resilient against tampering, and reliable under conditions that break weaker products. You will own the roadmap that makes our agent the most trusted and most resilient in the category - tamper-proof, undetectable in stealth deployments, and engineered to survive in hostile environments.

Performance, footprint, and reliability. Every CPU cycle, every megabyte of memory, every battery percent point, and every megabyte of network we consume is felt by the end user and argued about by the customer's IT team. You will set and defend the performance bar - and push the team to raise it.

Define, measure, and meet product KPIs. You will establish the metrics that matter for an endpoint agent - adoption, version rollout velocity, deployment success rate, agent stability and crash rates, performance benchmarks, detection coverage, time-to-patch on OS changes - and you will hold yourself, the team, and the company accountable to them.

Industry and ecosystem relationships. You will build and maintain relationships with Microsoft, Apple, the Linux ecosystem, MDM vendors (Jamf, Intune, and others), major AV/EDR vendors, and the research community. You will represent Teramind credibly in technical conversations where the agent's architecture is the subject.
 

Who You Are

• 5+ years of product management experience, with at least 3 of those owning a technical platform, SDK, agent, or systems-level product. Senior IC role - you are expected to operate with autonomy and influence without needing headcount.
• Technical depth is non-negotiable. You do not need to read or write C++, but you should be able to reason about Windows architecture, understand macOS system extensions and the trade-offs of Endpoint Security vs Network Extension frameworks, and have informed opinions about agent architecture. You can sit in a design review and push back credibly.
• Endpoint or systems background. You have shipped products in at least one of these categories: endpoint security (EDR, EPP, XDR), endpoint agents for monitoring or management, OS-level tools, developer tools, systems software, or infrastructure products. Experience with products like CrowdStrike, SentinelOne, Microsoft Defender, Tanium, JumpCloud, or similar is directly relevant. Pure SaaS/application PMs without systems exposure will struggle in this role.
• You think in outcomes, not features. You define success as "95% of customers roll out a new agent version within 30 days" or "detection coverage at the edge increased from X to Y" - not as "shipped version 27.0."
• You are comfortable with security trade-offs. You have opinions about visibility vs privacy, tamper protection vs usability, cloud processing vs on-device intelligence. You can reason about the attacker's perspective and the IT buyer's perspective in the same conversation.
• You can translate across audiences. Engineers trust you because you speak their language. Customers trust you because you listen and deliver. Executives trust you because you tie technical decisions to business outcomes. Security teams at customers trust you because you respect their concerns.
• You bring rigor. PRDs, prioritization frameworks, release cadence, success metrics - you have your own way of bringing structure to product work, and you roll it out with the team, not at them.
• Strong written communication. Crisp PRDs, structured decision memos, clear release notes, credible engineering-facing specs. In a distributed team, writing is how product management scales.
   

Nice to Have

• Engineering background earlier in your career (systems, kernel, driver, or low-level platform programming)
• Direct experience with Windows Filter Drivers, Minifilters, or WFP
• Experience with macOS Endpoint Security framework or Network Extensions
• Exposure to MDM ecosystems (Jamf, Intune, Workspace ONE, Kandji)
• Experience shipping to Linux endpoints (eBPF, kernel modules, or userspace agents)
• Background in insider risk, DLP, or behavioral analytics
• Familiarity with AI/ML at the edge or on-device inference
• Experience navigating EDR/AV co-existence and exclusion lists at scale
   

Why This Role

Endpoint agents are having a moment. The convergence of insider risk, DLP, AI, and hybrid work is making the endpoint the most strategically important surface in enterprise security and workforce intelligence. Teramind's Agent is one of the deepest data-collection engines in the market - we see things the rest of the category does not - and it is one of the strongest competitive moats we have.

You are coming in to take a genuinely differentiated technical platform and make it the backbone of the next generation of workforce intelligence. The engineering talent is here. The customer demand is here. The strategic priority is here. Your role is pivotal to where Teramind goes next.
 

Interested?

We'd love to hear what you have shipped, what you have owned, and why this role fits what you want to do next. Send us your resume and a short note.

🏢 About the Company
 

MARIEMUR is a premium lingerie and leather accessories brand creating distinctive products from high-quality fabrics and leather.

The brand focuses on quality materials, thoughtful design, and craftsmanship, combining refined details with bold and recognizable aesthetics.

 

🎯 About the Role
 

MARIEMUR is looking for a Product Development Coordinator to support the timely and efficient launch of new products into production.

The person in this role will coordinate the operational stages of product development, ensure effective collaboration between the Product Development Lead and the Supply Chain team, monitor timelines, and ensure that products are ready for bulk production.

 

📌 Key Responsibilities

 

🧩 Product Development Coordination
 

▫️ Coordinate the operational stages of the product development process.
▫️ Communicate with factories and suppliers regarding product development, samples, specifications, timelines, and production requirements.
▫️ Track the status of each sample and ensure that all development stages are completed on time.
▫️ Plan and coordinate fittings, collect updates, and monitor the implementation of required changes.
▫️ Coordinate the production launch after the final sample has been approved.

 

🏭 Production Pipeline Management
 

▫️ Maintain the product development calendar and monitor deadlines.
▫️ Identify and resolve potential delays and production risks.
▫️ Coordinate product inspections.
▫️ Monitor production readiness before launch.
▫️ Ensure the timely handover of approved products to the Supply Chain team.

 

📊 Costing and Sourcing
 

▫️ Collect product costing from manufacturers and monitor alignment with the agreed target cost.
▫️ Request and track prices, MOQs, lead times, samples, and technical specifications.
▫️ Source materials, trims, hardware, and other components according to the technical brief.
▫️ Communicate with suppliers regarding costs, production timelines, MOQs, technical details, and samples.
▫️ Conduct comparative analyses of suppliers, manufacturers, and materials.
▫️ Maintain an accurate and up-to-date database of factories, suppliers, materials, and components.

 

📄 Technical Documentation
 

▫️ Ensure that Tech Packs and other production documentation remain complete, accurate, and up to date.
▫️ Ensure the timely delivery of specifications and final documentation to manufacturers.
▫️ Maintain accurate product Master Data.
▫️ Create tasks for product record development in internal systems and monitor their timely and accurate completion.
▫️ Verify that all required technical documentation is complete before production begins.

 

📦 Packaging Coordination
 

▫️ Coordinate packaging development for new products.
▫️ Monitor the production of packaging materials.
▫️ Ensure that packaging is ready before bulk production begins.

 

✅ Requirements
 

▫️ Relevant experience in Production Coordination, Apparel Development, Product Development Coordination, or a similar role.
▫️ Experience in the fashion or apparel industry.
▫️ Experience working with international manufacturers.
▫️ Understanding of product development and production launch processes.
▫️ Experience working with Tech Packs, specifications, and production documentation.
▫️ Experience coordinating samples, fittings, production timelines, and communication with manufacturers. 
▫️ Proficiency in Microsoft Excel and Google Sheets.
▫️ Experience working with Notion.
▫️ Strong written English and confidence communicating with international manufacturers and partners.
❗ Fluent Ukrainian or Russian is required!
 

⭐ Nice to Have
 

▫️ Experience working with lingerie.
▫️ Experience with leather accessories or premium fashion products and brands.
▫️ Experience working with manufacturers in China or other Asian countries.
▫️ Understanding of international logistics processes.
▫️ Experience working with Adobe Illustrator.
▫️ Knowledge of Figma.
▫️ Experience with ERP, PLM, or WMS systems.

 

🚀 What the Company Offers
 

▫️ A brand with a distinct, defined point of view — rare to find and meaningful to protect.
▫️ A small, fast-moving team that values craft and makes decisions quickly.
▫️ Room to grow with the brand as it scales.

 

💼 Working Conditions
 

▫️ Working schedule aligned with GMT+3 / Ukraine time.
▫️ Monthly compensation: $1,500–2,000, depending on experience.

 

✨ Ready to coordinate the journey from product development to production? Become part of MARIEMUR and help ensure every launch is structured, accurate, and on time.