Jobs

About Yolk
Yolk is a VC-backed startup (backed by investors in companies like Anthropic, Groq, and TensorNet) on a mission to transform how sales teams learn and perform. 

We are building the world’s most advanced AI sales coach, helping revenue teams identify deal-killing mistakes before they impact the forecast. Our platform analyzes real sales conversations and delivers targeted coaching to improve discovery, objection handling, negotiation, and more. 

Our goal is simple but ambitious: to build the best AI coach for sales teams anywhere.

The role

We’re looking for a Product Marketing Manager / GTM Product Marketer to help define how Yolk goes to market.

You’ll sit at the intersection of product, sales, and marketing, owning positioning, messaging, sales enablement, and GTM execution. This is a high-impact role for someone who understands customers deeply, can turn product value into clear stories, and knows how to support a focused, account-driven sales motion.

Key Responsibilities

• Own Yolk’s positioning, messaging, and value proposition
• Build GTM strategies for target segments, personas, and accounts
• Create sales and marketing assets such as decks, case studies, and one pagers
• Partner with sales on account-based campaigns and personalized outreach
• Support product launches with clear narratives and enablement materials

• Gather customer, market, and competitor insights to strengthen our GTM approach

   

Requirements

• Experience in product marketing, GTM, or strategic marketing in B2B SaaS
• Strong positioning, messaging, and content creation skills
• Experience working closely with sales on enablement and pipeline support
• Ability to translate customer needs into compelling value propositions
• Excellent communication skills and a strong sense of ownership

• Comfortable working in a fast-paced startup environment

   

Preferred qualifications

• Experience in AI, sales tech, or revenue tech
• Familiarity with account-based marketing
• Experience at an early-stage or high-growth startup

Project: 
Warehouse & Inventory Management System (Amazon FBA integration)

We are building a warehouse management system that integrates with Amazon SP-API to manage inventory, inbound shipments, and logistics workflows for sellers.

The system processes:

• Inventory synchronization
• Shipment lifecycle management
• Amazon inbound planning workflows

Responsibilities

• Integrate with Amazon SP-API (inventory, catalog, shipments)
• Implement backend logic for shipment workflows and inventory updates
• Build and maintain asynchronous processing using Celery
• Design and maintain REST APIs (Django REST Framework)
• Handle complex multi-step API flows (preview → confirmation patterns)
• Ensure data consistency between internal system and Amazon
• Implement retry logic, error handling, and rate limiting
• Work with PostgreSQL data models for inventory and shipments

Requirements

Must have:

• 3+ years of Python experience
• Strong experience with Django / DRF
• Experience integrating third-party APIs
• Experience with Celery or similar async tools
• Understanding of REST API design and authentication
• Experience with PostgreSQL

Nice to have:

• Experience with Amazon SP-API
• Experience in e-commerce or logistics systems
• Experience with Kubernetes / AWS

Tech Stack

• Python, Django, DRF
• PostgreSQL, Redis
• Celery
• AWS (S3, Secrets Manager)
• Kubernetes (EKS)

Two backend-focused Ruby developers (1x Senior, 1x Mid)

Location: any

Start: ASAP

Duration: long-term (with potential extension)

Engagement: Full-time

English: B2+

We are looking for two backend-focused developers (1x Senior, 1x Mid) to join a 4-5 month project ASAP (with high potential for long-term extension).

The mission:

Extending the existing API to support self-service features for a new recruitment/hr application.

Requirements:

- Strong Ruby on Rails expertise: Deep experience in scaling and expanding API endpoints.

- React Native (Bonus): Skills in RN are a huge plus and will allow for more flexible task distribution.

- Availability: Ready to start immediately.

Recruitment Process:

1) Introductory Call (15 min): A quick chat to put a face to the name and discuss the role.

2) Case Study: A technical task with specific requirements. 
Note: This takes approximately 8 hours and must be completed within a 9 AM – 5 PM window.

3) Technical Interview: A deep dive into the case study.

4) Culture Fit Interview: A final conversation with the company's CEO

We're building a company at the intersection of payments infrastructure and data products — combining transaction execution with structured financial data that is enriched, explainable, and ready for both operational and AI-driven workflows.

What You'll Be Working On

• You'll own the company's full technical direction: architecture, reliability, delivery, infrastructure, and the people who make it happen.
• Define and drive architectural strategy, introducing clear engineering governance — RFCs, tech radar, vendor evaluation, and practical risk management — without unnecessary bureaucracy.
• Lead the evolution of a high-load, event-driven platform with a focus on scalability, resilience, and fault isolation.
• Own reliability and incident management: observability, SRE practices, incident response, and postmortem culture — with a goal of better uptime, faster detection, and fewer repeated issues.
• Oversee engineering hiring, performance, and development of tech leads; build a culture of end-to-end ownership and accountability.
• Manage cybersecurity protocols, disaster recovery, and business continuity in collaboration with DevOps.
• Drive infrastructure efficiency, cost control, and continuous performance improvement through centralized observability and clear ownership.
• Act as a bridge between engineering teams and executive stakeholders, ensuring technical decisions align with business goals.
• Champion automation, AI integration, and engineering process optimization.
• Design APIs and integration strategies; establish coding, architectural, and infrastructure standards.

What You Need to Succeed

• Proven experience as a CTO, Head of Engineering, or Principal Architect in a high-load SaaS, fintech, or infrastructure company.
• Deep expertise in distributed systems, event-driven architectures, and microservices — including how they behave at scale in production.
• Strong hands-on development background, especially in Go and Python
• Track record of improving reliability, delivery speed, and infrastructure efficiency (uptime, MTTR, MTTD, release cadence, cloud cost).
• Solid understanding of DevOps, CI/CD, SRE, and incident management at scale.
• Comprehensive technical background across architecture, cloud platforms, security, and distributed systems, with a focus on scalability, reliability, and strategic technology leadership.
• Familiar with PCI DSS compliance and secure system design.
• Skilled at hiring and mentoring strong engineers and tech leads.
• Comfortable with vendor evaluation, negotiation, and tooling decisions.
• You understand how engineering decisions affect revenue, risk, and customer trust.

We are looking for an experienced Unreal Engine Engineer to lead a small team of two Unreal developers and take full ownership of a production-stage Unreal Engine–based application used in e-commerce by real customers. This is a client-facing, high-impact product in which stability, visual quality, and performance directly affect the user experience.

The role combines hands-on Unreal development with technical leadership. You will also work as part of a cross-functional product team, collaborating closely with front-end and back-end engineers to ensure seamless integration between Unreal Engine and the rest of the application stack.

YOE: 5 years

Core Requirements:

• C++ Unreal development experience
• Experience compiling Unreal Engine from source
• Strong understanding of Unreal Engine architecture, Blueprints, and optimization for production use
• Proven ability to own and maintain a live Unreal Engine-based product
• Demonstrated experience leading or mentoring other developers
• Ability to make architectural and technical decisions that ensure stability, scalability, and performance
• Comfort working in a cross-functional team with front-end, back-end, and business stakeholders
• Oversee the coverage of existing and new functionalities with autotests
• Perforce version control
• Ukrainian/russian language is needed to communicate with the team
   

Nice to Have:

• Online game development and support 
• 3D modeling or visualization (3ds Max, Maya, Blender, etc.)
• Rendering engines (V-Ray, Corona, etc.)
• WebGL 
• Python or other scripting languages

• English language knowledge, sufficient for technical collaboration

   

Responsibilities:

• Lead and oversee the Unreal Engine development team (2 developers)
• Ensure stability, performance, and scalability of the production UE application
• Lead the effort to implement a public API for UE application
• Act as the Unreal Engine representative in a cross-functional product team
• Collaborate closely with front-end and back-end developers to align architecture and integrations
• Develop and improve tools for 3D asset assembly and scene management
• Work with content creators and artists to achieve optimal asset integration and visual fidelity
• Identify and automate repetitive or inefficient workflows
• Maintain and evolve the automated rendering and image production pipeline
• Continuously analyze and optimize memory usage, load times, and rendering performance
• Prototype and implement a new product hypothesis in collaboration with other product team members
• Provide technical feedback, documentation, and process improvements
• Automated application and asset update to the latest stable UE version on a yearly basis.
   

Expectations:

• Work remotely with consistent availability during core hours or from the office in Warsaw.
• Communicate proactively with the team and management about progress, blockers, and priorities
• Coordinate Unreal development efforts with front-end and back-end teams
• Manage personal and team workload effectively, ensuring delivery reliability
• Identify and drive improvements across technology, process, and pipeline
• Maintain transparency on issues and deadlines

Hello.

We are looking for a Senior Node.js Developer to join Ohayu (https://ohayu.com). We are building the easiest way for travelers to stay online anywhere in the world. We’re a fast-scaling B2C mobile + web app (iOS/Android/Web) that lets people buy eSIM data plans in minutes - cheaper than roaming, no SIM shops, no hassle. Thousands of travelers already use Ohayu worldwide, and we’re just getting started.
Our ambition is bigger than eSIM: we’re evolving Ohayu into a full Travel App that makes every journey smoother.

What you’ll do:

This role is for someone who wants real ownership and real product impact.

• Own integrations with third-party APIs (telco/eSIM providers, payments, analytics, etc.) - abstraction layers, reliability, observability, edge cases, scale.
• Shape backend direction: architecture decisions, technical standards, and how we build/ship safely at speed.
• Enable rapid experimentation: implement backend changes for A/B tests and product iterations that directly impact conversion and retention.
• Build and maintain production-grade services: migrations, logging, alerts, uptime, and smooth releases.

What we’re looking for:

• 5+ years of backend with OOP experience
• 5+ years with Node.js + TypeScript
• 2+ years with NestJS
• 5+ years with MySQL / MariaDB / PostgreSQL
• Hands-on production experience: migrations, monitoring/logging, alerts, process managers (pm2/supervisor), incident mindset
• You work independently, communicate clearly, and take responsibility end-to-end
• At least intermediate English level (all work communication is in English)

Nice to have:

• Experience with high-load systems
• Experience supporting A/B testing and experimentation platforms/pipelines

Why to join us:

• Direct product impact: what you ship gets used immediately by real travelers.
• Ownership: you’re not “a contributor,” you’re a builder helping set the backend direction.
• Product engineering culture: we care about UX and conversion as much as we care about clean code.
• Fast pace, real learning: constant iterations, clear feedback loops, real-world constraints.
• Genesis ecosystem: access to strong expertise, resources, and networking.
• Benefits: health insurance, 20 paid vacation days, annual performance review with clear salary progression.

Work format: Possibility to work fully remotely or from our offices in Warsaw, Kyiv or Lviv.

Join us in reshaping the future of connectivity.

Where technology vision meets scalable execution.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced Head of Technology who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

This role is about more than just managing engineering teams. You will define the technical vision, build scalable architecture, and ensure the reliability and security of complex distributed systems. Working closely with product leadership and engineering teams, you will guide technical strategy and help transform ambitious ideas into stable, high-performing platforms.

Your key responsibilities will include:

— Responsible for technical solutions, vision and roadmap for company projects
— Own the platform architecture and direction of technical department
— Contribute to company policies and make sure they are correctly implemented within the technology teams
— Standardize, implement, and enforce software development processes Scrum/Kanban, TDD, CI/CD, QA etc.
— Ensure team growth and motivation, including career progression and organizational structure; resolve internal team conflicts and ensure team transparency
— Deliver industry best standards of product stability and reliability and drive the technical vision to achieve product SLA
— Ensure the quality and correctness of developed software
— Be an effective communicator with other Business Units in the group as well as with 3rd party providers and clients
— Provide relevant technical/business issues and reports to the management
— Ensure all regulatory requirements are met and compliance procedures are followed
— Represent the technical teams and communicate technical challenges and opportunities to business management
— Communication with customers, present or potential, on the technical aspects
— Where necessary, get hands-on and assist the development and operations teams with addressing technical challenges or diagnosing operational incidents
— Manage incident responses and root cause analysis for major outages or breaches
— Identify potential risks and implement mitigation strategies
— Oversee cybersecurity measures, ensuring systems and data remain secure

It’s a match if you have:

— 8+ years of experience in software engineering in building and scaling complex platforms
— 3+ years of experience in an architecture leadership role or as a CTO
— Strong experience with Java or Node.js backend development and microservice architectures
— Solid understanding of modern frontend architecture, particularly React-based applications
— Deep knowledge of cloud infrastructure and services such as AWS or Azure
— Proven experience designing and operating high-load distributed systems with strong reliability and performance requirements
— Strong understanding of system architecture, API design, and integration patterns
— Experience implementing observability practices (monitoring, logging, tracing) and improving system reliability
— Experience working with DevOps practices and infrastructure (IaC)
— Ability to lead architecture discussions, technical decision-making, and engineering standards across multiple teams
— Strong communication skills and ability to collaborate with CIO, product leadership, and engineering teams

 

What we offer:

— Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
— 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
— A supportive, friendly team where knowledge-sharing is part of the culture.
— Coverage for professional events and learning.
— Birthday greetings, team buildings, and warm human connection beyond work.
— Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send over your CV now — we’d love to get to know you better!

PayDo, a fast-growing FinTech company, is looking for a passionate and results-oriented Head of Sales to drive our commercial strategy and accelerate growth across key business verticals. This is a high-impact leadership role focused on shaping a high-performance sales culture, expanding our B2B client base, and scaling our revenue—particularly within our core acquiring and payment processing services.

As a strategic leader, you will own the full sales lifecycle, inspire and develop a strong team, and work cross-functionally to ensure our go-to-market efforts align with broader company objectives.

Your regular tasks

• Lead, mentor, recruit and inspire a high-performing sales team setting clear goals and expectations
• Foster and ensure a dynamic and high-performing sales culture
• Own and drive the sales pipeline, by monitoring sales and lead generation managers’ KPIs and OKRs, ensuring consistent revenue growth, customer acquisition, and monthly sales targets.
• Actively engage in direct sales activities — performing cold outreach, nurturing key prospects, and driving new business opportunities yourself.
• Take ownership of the business customer lifecycle: cold outreach, negotiating, and closing
• Work with Marketing, Risk, Account Management and Product Development teams to implement initiatives
• Ensure that all sales activities comply with relevant regulatory requirements and company policies
• Ensure initiatives are reflective of the goals, and priorities of other company divisions as appropriate
• Recommend improvements to sales strategies based on data and competitor analysis
• Demonstrate ability to deliver results under pressure and adapt to changing business requirements; ability to plan, organise, and manage multiple priorities
• Maintain fluency with technology trends shaping the Fintech market
• Manage key referral partner relationships

Skills & expectations

• Minimum of 3 years of progressive experience in sales leadership roles, with a demonstrable track record of successfully building, mentoring, and managing high-performing sales teams
• Extensive experience in the full B2B sales lifecycle, from lead generation and negotiation to successful deal closure with business customers
• Prior experience within the FinTech industry, particularly at Electronic Money Institutions (EMI) or Payment Service Providers (PSPs)
• Strong analytical skills with experience in conducting market landscape analysis, identifying USPs, defining target audiences, and assessing competitors to inform sales strategies
• Expertise in setting, monitoring, and achieving sales KPIs and OKRs, coupled with experience in developing effective sales motivation and compensation plans
• Excellent collaboration skills, with a proven ability to work effectively with Marketing, Risk, Account Management, and Product Development teams to drive initiatives
• An advanced (C1) level of English proficiency, Native Ukrainian or Russian language

We work in a result-driven culture. You will fit in if you:

• Own your work with no excuses.
• Take initiative and act before being told.
• Deliver results that make a real impact.
• Solve problems quickly with practical solutions.

What we offer:

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses, training, and certifications.
• Regular Performance Reviews Based on KPIs – for your professional growth.
• Transparent career growth – with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance.
• Innovation Financial Rewards – share your ideas through our PayDo Ideas Hub and earn extra bonuses.
• Paid Vacation – with the flexibility to transfer unused days to the next year or receive compensation.
• Paid Sick Leave – available to cover medical needs and emergencies.
• Public Holidays tailored to your country’s calendar.
• Flexible Payout Options – PE accounts or popular e-wallets.

Become part of a global team redefining FinTech. Your expertise, passion, and ideas will shape the future of payments with PayDo!

📍Location: Flexible (remote / hybrid)
🕑 Employment type: Full-time

VEC-UA is the official representative office of the American company VEC in Ukraine, dedicated to innovative technologies in the field of Building Information Modeling (BIM).

Today, we are looking for a specialist who can combine BIM expertise with visualization skills while working with the global B2B market.

A few words about our team:

You will work alongside a strong BIM & VDC team that will support you with technical questions and contribute to your professional growth; a marketing team that will help you strengthen the brand and bring any idea to life, even the boldest ones; and of course, our HR managers, who will always care about your comfort and well-being.

This position requires a high level of independence, a desire to seek creative ideas, bring company approaches to life through visualization, and continuously learn and grow.

What do we expect from you?

✔ Experience working in a BIM environment (Autodesk Revit / Navisworks)
✔ General understanding of construction terminology and engineering systems (MEP)
✔ Proficiency in visualization tools such as Autodesk 3ds Max / Blender / Enscape / Lumion / V-Ray / Twinmotion or similar applications
✔ Experience creating renders (portfolio required)
✔ English level: Pre-Intermediate or higher
✔ Strong communication skills to collaborate with the BIM & VDC team and accurately represent models

What will you do in this role?

● Develop the overall vision for the company’s visual materials, track trends, and search for new ideas
● Coordinate 3D graphics for internal company projects and external client requests
● Perform basic adjustments and render engineering systems for visualization purposes (company case studies)
● Create realistic model images and deliver high-quality renderings

What do we offer?

☑ Truly flexible and structured working schedule
☑ Modern offices in Kharkiv, Dnipro, and Lviv that operate as safety hubs, or a fully remote format
☑ Ongoing team support, mentoring, and professional development
☑ Free access to conferences, forums, courses, and English learning opportunities
☑ Paid vacation and days off
☑ Compensation for sports activities and психолога
☑ Health insurance
☑ And many more benefits!

Our greatest value is people. That is why we create an atmosphere that encourages personal growth, freedom with responsibility, trust, and support in bringing your ideas to life.

It’s time to unlock your potential!

We will definitely get in touch with you!

We’re building a high-load P2P payment system already in production, processing thousands of transactions daily.
Now we’re looking for a Senior Software Engineer to help us scale, optimize performance, and reach our next milestone with 99.99% SLA.

💻 Tech Stack:

Backend: PHP 8.1, Laravel 10, MySQL 8.0, RabbitMQ, Redis, Hexagonal Architecture
Frontend: Laravel Livewire (+ Vue.js / React.js for checkouts)
Infrastructure: Docker, Bitbucket, Laravel Envoyer, Google Cloud
Tools: Jira, Confluence, Postman

💼 What you’ll do:

• Improve system scalability, stability, and security
• Design and optimize architecture & data flows
• Develop new features and enhance existing APIs
• Identify bottlenecks and optimize performance
• Implement and maintain testing processes
• Support production systems and ensure reliability
• Contribute to technical documentation

🔥 Requirements:

✔ Strong PHP (OOP) expertise
✔ Deep knowledge of Laravel / Symfony
✔ Solid experience with MySQL (indexes, transactions, ACID)
✔ Experience with testing (unit, integration)
✔ Understanding of security (SQL injection, XSS, CSRF, etc.)
✔ Experience with Docker, CI/CD basics
✔ Knowledge of SOLID, design patterns, DDD basics
✔ Understanding of microservices & system architecture
✔ Agile (Scrum/Kanban) experience
✔ Basic frontend skills (Vue.js / React.js)

⭐️ Nice to have:

• Google Cloud / Kubernetes
• Experience with RabbitMQ / queues
• DDD / Hexagonal Architecture
• CI/CD pipelines (Bitbucket / GitLab)

Our client is a leading global Financial market data provider who runs a change program aiming to migrate a set of legacy data connectors to a new strategic platform. The main driver is to deliver high-quality software that connects Financial Markets across the globe in a real-time, high frequency, and low-latency data management chain. The projects are technically challenging in an environment that is very engaging. Projects will utilize a multitude of different languages and skillsets with a focus on C++ and scripting languages.

We are looking for a C++ software engineer/developer with experience in implementation backend systems and services running under Linux, Cloud, ideally, with capabilities to deliver projects independently and coordinate work with BA, QA, Operational, and cross-functional application teams.

Responsibilities

Develop high-quality software, design, and functional documentation

Provide estimates for specific software feature implementation

Identify, prioritize, and execute tasks in the software development life cycle

Build unit tests for your code

Automate tasks through appropriate tools and scripting

Perform validation and verification testing

Collaborate with internal teams and vendors to fix and improve products

Ensure software is up-to-date with the latest technologies and standards

Skills

Must have

3+ years of full life-cycle software development experience

3+ years of object-oriented development, in particular, C++

Experience developing under Linux

Ability to collaborate in a team-focused environment

Excellent analytical skills and a real passion for solving problems

English at the level of Upper-Intermediate (spoken)

Experience with Docker, AWS

Nice to have

Ability to suggest/research new technologies and quickly adapt to change

Experience working with Market Data and Trading

Role Overview:

We are looking for a Middle to Senior AI Developer with experience in voice systems and telephony technologies. The ideal candidate will be responsible for developing, integrating, and maintaining AI-driven voice solutions, including call automation, voice assistants, and communication platforms.

Key Responsibilities:

• Develop and maintain AI-powered voice systems and call automation solutions
• Integrate AI models (LLMs, speech-to-text, text-to-speech) into telephony platforms
• Work with VoIP infrastructure to build scalable communication systems
• Design and implement APIs and integrations with third-party services
• Collaborate with cross-functional teams (Support, Product, and Engineering)
• Troubleshoot and optimize system performance and call quality

• Ensure reliability, scalability, and security of voice-based systems

   

Experience and Skills Needed:

• 3+ years (Middle) / 5+ years (Senior) of relevant experience
• Hands-on experience with VoIP technologies and protocols
• Strong experience with:
  • Asterisk
  • FreePBX
  • Kamailio
  • Twilio
• Experience integrating AI solutions (LLMs, speech recognition, voice synthesis)
• Experience working with APIs and real-time systems
• Good understanding of system architecture and backend development

• Strong problem-solving and debugging skills

   

Additional Qualifications:

• Experience with mobile platforms (Android, iOS)
• Experience developing or supporting voice bots and AI-driven assistants
• Familiarity with AI workflows, prompt design, and automation processes

• Exposure to cloud-based infrastructure and scalable system design

   

Soft Skills:

• Strong communication skills
• Ability to work independently and collaboratively
• Proactive, solution-oriented mindset

• English proficiency: Upper-Intermediate( B2) or higher

   

Equipment requirements: high-speed Internet (50 Mbps upload and download speeds), noise-cancelling headset (headphones, a microphone), high quality video conferencing camera to participate with clients and company management.

Academic requirements: Bachelor's Degree from a recognized University. Preferences will be granted to candidates with Higher Masters accreditation or Certification in Engineering.

Please ensure your CV or supporting documentation and copy of your diploma and grade transcripts aligns the requirements for this posting.

Higher consideration would be granted to individuals that have completed AI certification, particularly those with experience in Claude Code (Claude 4.7) and its related tools and ecosystem!

If you are interested in this opportunity, we encourage you to apply now.

Eternity Law International supports an international yacht charter and tourism company in hiring a Marketing Manager.

Role

We are looking for a Marketing Manager with a strong growth and product mindset to drive user acquisition, improve conversion funnels, and scale performance across international markets.

You will own marketing performance and work closely with product, sales, and design teams.

Responsibilities:

-Build and manage end-to-end funnels (acquisition → conversion → retention)
-Develop and execute growth strategy
-Manage paid digital channels and acquisition campaigns
-Improve conversion rates (CRO) across landing pages and funnels
-Work with analytics: CAC, LTV, ROI, conversion rates
-Run A/B tests and validate growth hypotheses
-Optimize user journey and digital experience
-Collaborate with design, content, and product teams

Requirements:

-3+ years in digital marketing/growth / performance marketing
-Hands-on experience with digital acquisition
-Strong analytical skills, data-driven mindset
-Understanding of CRO and user behavior
-Experience working with international markets
-English B2+

Nice to have:

-Experience in travel, luxury, or high-ticket services
-Product marketing/growth experience
-Experience scaling digital products internationally

Requirements:

• 7 years total
• 3+ yrs - Next.js
• 5+ yrs - Node.js (Nest), Typescript
• 1+ year of experience with AI domain
• Experience with Clickhouse preferable

An AI platform for YouTube creators that analyzes channels and competitors, searches for viral ideas, generates video scripts and engaging thumbnails, prepares SEO-optimized titles and descriptions, analyzes retention and CTR, provides detailed channel analytics, offers AI agents for content creation, includes a Telegram bot and web app for management, and facilitates content planning.

Core responsibilities:

• Support and development of the ClickHouse scraping pipeline,
• Monitoring core platform logs,
• Improving the current architecture,
• Developing new features.

Work directly with CEO and CTO with no project managers, well defined tasks - tasks are set in chat Strong ownership; knowledge of architecture patterns.

Wroclaw, Poland or remote

Requirements

• 2+ years as Success or Account Manager in an IT outsourcing company
• Understanding of SDLC
• C1 English level or above
• “Troubleshooter” attitude
• Optimist, strong communication skills
• Stress-resistant, self-organized

Responsibilities

• Build and maintain strong, long-lasting client relationships
• Collect workload and forecasting information from clients
• Understand the needs and priorities of the customer to develop upsell cases
• Take care of the account data accuracy and documentation
• Collect regular client feedback and ensure a high level of satisfaction throughout the service lifecycle
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Submit and maintain documentation in internal system
• Prepare reports on account status
• Collaborate with PM/TL/CTO team to identify any growth opportunities
• Assist with challenging client requests or issue escalations as needed
• Collaborating with internal departments to facilitate client need fulfillment
• Resolving complaints and preventing additional issues by improving processes
• Acting as a client advocate with a focus on improving the buyer experience
• Working with receivables

We offer

• Budget for Medical Insurance
• Budget for Wellbeing
• Paid vacation
• Paid sick leaves
• “Synebo talk” internal educational program
• English lessons / Poland lessons offline in Wroclaw office
• Team building activities online/offline
• Regular cultural events