Jobs at Djinni

Location: Fully remote. Permanent location in the EU or Ukraine is required (we can only consider candidates legally based in the EU or Ukraine).

Join Söderberg & Partners Heartpace AB, a Swedish product company building reliable, high-quality software for the European market. We’re looking for a proactive, service-minded Technical Support Specialist who can deliver outstanding customer support, troubleshoot effectively, and help us improve the product and our support system through feedback, automation, and AI.

This is not a “copy-paste replies” role. We need someone who takes ownership, moves fast with integrity, and works in short cycles: resolve → learn → improve.

What we offer

• Employment: fully remote.
• Career growth: opportunities to grow into Support leadership, CSM, Product, or Delivery teams.
• Modern tools: Intercom, Jira, Apple/Mac, Google Workspace, Microsoft 365, and more.
• Professional development: training, courses, and certification support.
• AI-first enablement: we actively automate workflows with AI — and we’ll compensate relevant AI subscriptions you need for your work.
• Work-life balance: no overtime culture, supportive environment, and generous vacation policy.
• Security matters: we are ISO 27001:2022 certified, meaning we take information security and operational discipline seriously.

What you’ll do

• Provide daily support to new and existing users via Intercom (chat/email) and phone when needed.
• Guide and train customers on how to use the Heartpace HR system and how HR processes work inside the product.
• Troubleshoot issues end-to-end: reproduce, isolate, explain technical flows clearly, and guide users to the right outcome.
• Collaborate closely with the technical team by escalating well-structured cases (clear steps, context, impact) and following through to resolution.
• Partner with Product, Delivery, and CSM to ensure consistent customer handling and a high level of satisfaction.
• Work in short cycles: resolve → measure → improve (macros, templates, FAQs, routing, internal playbooks).
• Use AI tools to speed up routine work (drafting replies, summarizing tickets, creating help articles, classifying issues) while keeping accuracy, tone, and security intact.
• Contribute to improving internal support processes and reducing recurring issues through better documentation and automation.

We value

• High performance / results-first: measurable impact (faster resolution, fewer repeats, happier customers).
• Entrepreneurial ownership: be the engine, not the passenger.
• Data-driven decisions + systems thinking: spot patterns and fix root causes, not just symptoms.
• Fast execution with integrity: speed and reliability.
• Continuous improvement: skills, mindset, and outcomes.

You’ll thrive here if you…

• Prefer short cycles: solve → learn → improve.
• Can turn ambiguity into clear next steps for the customer and the team.
• Care about outcomes over process theater.
• Enjoy improving systems: better replies, better workflows, better docs, fewer recurring issues.

What we’re looking for

• 4+ years in a similar support/customer service role in tech or SaaS.
• English: advanced level for customer communication and documentation.
• Excellent communication skills: you can explain complex things simply and adapt to the customer’s level.
• Strong technical comfort: Apple/Mac, Microsoft 365, Google Workspace, Intercom, Jira, and general understanding of how SaaS systems work.
• Strong troubleshooting mindset: structured thinking, clear reproduction steps, and good prioritization.
• AI usage experience: practical experience using AI tools to accelerate support workflows (we’ll support and compensate relevant subscriptions).

Meritorious

• Experience working with HR systems.
• Understanding of HR processes in companies.
• Additional languages (especially for European customers).

Interview process (3 steps)

1. Screening interview with the Recruiter.
2. Technical interview with the Tech Lead + live task.
3. Final approval interview with the CTO.

Why join us?

At Söderberg & Partners Heartpace AB, Support is not a cost center — it’s a product force. You’ll help customers succeed, influence how we improve the platform, and build scalable support systems through automation, feedback loops, and strong cross-team collaboration.

Ready to join?

Apply now and let’s build fast, reliable customer experiences together.

Eligibility: Permanent location in the EU or Ukraine is required (we can only consider candidates legally based in the EU or Ukraine).

Join Söderberg & Partners Heartpace AB, a Swedish product company building reliable, high-quality software for the European market. We’re looking for a QA Engineer (Manual + Automation) who moves fast, takes ownership, and raises the quality bar through smart testing and scalable automation in Playwright (TypeScript).

We’re not looking for someone to “run checklists.” We’re looking for someone who can build confidence in releases, ship quickly with integrity, and accelerate QA and workflows using AI.

What we offer

• Flexibility: fully remote.
• Career growth: clear development paths, mentorship, leadership opportunities.
• Modern tools & processes: Playwright (TypeScript), Postman, TestRail, Jira, Confluence.
• Professional development: certifications, conferences, Udemy access.
• AI-first enablement: we actively automate workflows with AI — and we’ll compensate relevant AI subscriptions you need for your work.
• Relocation support: visa sponsorship and relocation assistance for international candidates.
• Work-life balance: no overtime culture and generous vacation policies.
• Security matters: ISO 27001:2022 certified — strong information security and operational discipline.

What you’ll do

• Own QA for web-based applications: from requirements to release confidence.
• Create and maintain test plans, checklists, and test cases in TestRail.
• Perform manual testing (exploratory, regression, acceptance) with a strong risk-based mindset.
• Build, extend, and maintain test automation in Playwright + TypeScript (from scratch where needed), including:
  • stable test architecture (Page Object / fixtures / reusable utilities)
  • meaningful reporting (Allure/HTML or similar)
  • CI-friendly execution (parallel runs, artifacts, retries)
  • reliable, maintainable suites with minimal flakiness
• Conduct API testing using Postman (and support API test automation where applicable).
• Report, track, and verify defects in Jira with clear repro steps and severity/priority.
• Collaborate closely with developers, product managers, and designers to clarify requirements and ensure test coverage.
• Improve QA processes across the SDLC: faster feedback loops, fewer flaky tests, better release confidence.
• Use AI tools to accelerate test design and reduce repetitive work (while keeping quality and security intact).

We value

• High performance / results-first: measurable impact over activity.
• Entrepreneurial ownership: be the engine, not the passenger.
• Systems thinking + data-driven decisions: rigor, scalability, continuous learning.
• Fast execution with integrity: speed and reliability.
• Continuous improvement: skills, mindset, outcomes.

You’ll thrive here if you…

• Prefer short cycles: ship → measure → iterate.
• Can turn ambiguity into execution (and help others do the same).
• Care about outcomes over process theater.
• Enjoy improving systems, not just following them.

What we’re looking for

Must-have:

• 5+ years in manual + automation QA for web applications.
• Strong hands-on automation experience with Playwright in TypeScript (required).
• Experience building maintainable automation suites: structure, CI, reporting, stability.
• Confident with Postman, TestRail, Jira, Confluence.
• Solid understanding of SDLC, Agile/Scrum, and quality practices in modern product teams.
• Understanding of client-server architecture.
• Web fundamentals: HTML, CSS, HTTP, Ajax, JSON.
• Strong analytical skills, attention to detail, and clear communication.
• English: Upper-Intermediate+.

Nice-to-have:

• Swedish (conversational/professional or native).
• Ukrainian/Russian (helps with part of the team).
• Practical AI usage for QA/workflow automation (we support and compensate relevant subscriptions).

Interview process (3 steps)

1. Screening interview with the Recruiter
2. Technical interview with the Tech Lead + live task (Playwright + TypeScript)
3. Final approval interview with the CTO

Why join us?

At Söderberg & Partners Heartpace AB, quality isn’t a gate at the end — it’s a system we build. You’ll have real ownership, autonomy, and support, plus the opportunity to improve how we ship through Playwright + TypeScript automation, AI, and strong engineering collaboration.

Ready to join?

Apply now and let’s build fast, reliable products together.

🏢 About the company

We are a company with over 7 years of experience developing our own private label brands in the cosmetics and supplements niches.

Our project operates on Amazon US, CA, and AU, with 15–20 active SKUs and 8 unique products. We regularly develop our existing assortment and launch new products.

🚀 About the role

We are looking for an Amazon Marketplace Manager to take ownership of the account’s daily operational and technical management.

You will keep listings and the catalog up to date, coordinate content updates, improve conversion, resolve technical issues with Amazon, monitor advertising performance, coordinate product launches, and establish structured processes and reporting.

You will work closely with a PPC specialist, a designer, and a compliance specialist. You will have team support for new product launches, with an existing launch process already in place.

This role requires hands-on Seller Central experience, the ability to identify problems independently, propose solutions, and follow tasks through to completion.

❗ We are considering only candidates who speak Russian or Ukrainian for day-to-day team communication. 

💼 Working Conditions

🏡 Format: 100% remote.

⏳ Employment: Full-time.

🕒 Schedule: European working hours.

💰 Fixed salary: $2,000–2,500 per month.

🎯 Potential bonus: Based on achieving agreed KPIs.

🔍 Requirements

✅ At least 2 years of hands-on experience with Amazon Seller Central.

✅ Experience working with Amazon US.

✅ Experience independently managing listings and catalogs.

✅ A solid understanding of Amazon catalog structure.

✅ Experience creating and updating listings, variations, and A+ Content.

✅ Ability to work with flat files.

✅ Experience resolving technical issues through Seller Support.

✅ Understanding of the factors that influence CTR and conversion.

✅ Basic understanding of Amazon PPC.

✅ Ability to analyze data and turn insights into specific actions.

✅ Strong written English and intermediate spoken English for communicating with Amazon support.

✅ Strong attention to detail.

✅ Ability to prioritize independently.

✅ A proactive approach and the ability to follow tasks through to completion.

➕ Nice to have

🔹 Experience working on projects with 10 or more SKUs.

🔹 Experience with compliance-sensitive product categories.

🔹 Experience collaborating with compliance specialists.

🔹 Hands-on experience setting up Amazon PPC campaigns.

🔹 Practical experience in supply chain and inventory management.

🔹 Experience creating FBA shipments.

🔹 Experience communicating with suppliers, logistics providers, and 3PLs.

🔹 Experience with Helium 10, Pacvue, Data Dive, or similar tools.

🔹 Proficiency in Google Sheets and Excel.

🔹 Experience creating SOPs, checklists, and reporting systems.

🔹 Experience with Brand Analytics, Search Query Performance, and Manage Your Experiments.

🔹 Understanding of Amazon business unit economics.

⚙️ Responsibilities

📌 Seller Central and catalog management

❇️ Create and update listings.

❇️ Manage titles, bullet points, descriptions, backend search terms, and product attributes.

❇️ Upload and update images, videos, A+ Content, Premium A+, and Brand Story.

❇️ Create and edit parent-child variations.

❇️ Work with flat files and bulk catalog updates.

❇️ Resolve suppressed and inactive listing issues, as well as stranded inventory issues.

❇️ Resolve issues with categories, browse nodes, attributes, and variations.

❇️ Ensure information displays correctly on product detail pages.

❇️ Work with Brand Registry and other Amazon tools.

🎨 Listing content and conversion

❇️ Conduct regular listing audits.

❇️ Analyze competitors, their positioning, content, reviews, and competitive advantages.

❇️ Prepare clear design briefs for images, infographics, and A+ Content.

❇️ Create and update written content.

❇️ Ensure content complies with Amazon requirements.

❇️ Analyze CTR, Unit Session Percentage, conversion, returns, reviews, and Voice of the Customer.

❇️ Develop hypotheses for improving listings.

❇️ Run and analyze A/B tests through Manage Your Experiments.

❇️ Ensure agreed changes are implemented.

📞 Amazon support

❇️ Create and manage Seller Support cases and make support calls.

❇️ Prepare requests, supporting documents, and clear arguments.

❇️ Escalate unresolved issues.

❇️ Follow cases through to full resolution.

❇️ Resolve issues related to the catalog, content display, inbound inventory receiving, and lost inventory.

❇️ Maintain a knowledge base of cases and solutions for recurring issues.

🚀 New product launches

❇️ Maintain a launch checklist.

❇️ Create and prepare listings.

❇️ Coordinate copy, images, A+ Content, and other launch materials.

❇️ Assign tasks to the designer and other specialists.

❇️ Ensure products are ready to launch on Amazon.

❇️ Coordinate launches with the PPC specialist.

❇️ Oversee coupons, promotions, and other promotional tools.

❇️ Monitor post-launch results.

📈 PPC coordination

Independently managing advertising campaigns is not required.

❇️ Monitor overall advertising effectiveness.

❇️ Communicate regularly with the PPC specialist.

❇️ Analyze ACoS, TACoS, ROAS, CTR, CVR, spend, and sales.

❇️ Identify issues and assign tasks to the PPC specialist.

❇️ Track the implementation of agreed changes.

❇️ Assess advertising results alongside listing conversion, organic rankings, and inventory levels.

❇️ Contribute to promotion strategies for new and existing products.

📊 Analytics and reporting

❇️ Prepare weekly account performance reports.

❇️ Monitor sales, traffic, conversion, advertising, and inventory levels.

❇️ Maintain a list of issues, risks, and priorities.

❇️ Maintain a task board for ongoing work.

❇️ Prepare recommendations for product development and growth.

❇️ Evaluate the results of implemented changes.

Each report should include conclusions, priorities, and specific recommendations for next steps.

📦 Supply chain — an optional area of responsibility

Depending on your experience, your responsibilities may also include:

❇️ Monitoring FBA inventory levels.

❇️ Calculating inventory requirements.

❇️ Planning orders and replenishments.

❇️ Managing reorder points and safety stock.

❇️ Creating FBA shipments and shipping plans.

❇️ Preparing shipment labels and instructions.

❇️ Communicating with suppliers, logistics providers, 3PLs, and prep centers.

❇️ Tracking production, dispatch, delivery, and inventory receiving.

❇️ Resolving receiving discrepancies.

❇️ Preventing stockouts and excess inventory.

Supply chain expertise is not required, but it will be a significant advantage.

🎯 Expected results within the first three months

🔹 All active ASINs have been audited.

🔹 Identified issues have been documented and prioritized.

🔹 A backlog covering listings, content, and technical issues has been created.

🔹 All ongoing Seller Central tasks are under control.

🔹 A system for managing Seller Support cases is in place.

🔹 Clear weekly reporting has been established.

🔹 Improvement hypotheses for priority listings have been developed and implemented.

🔹 A new product launch checklist has been created.

🔹 Technical and operational Amazon work runs systematically without constant oversight.

📋 How we will evaluate performance

🔹 Meeting deadlines.

🔹 Speed and quality of technical issue resolution.

🔹 Catalog and listing quality.

🔹 Quality of briefs.

🔹 Number and quality of implemented improvements.

🔹 CTR and conversion trends for priority ASINs.

🔹 Reporting transparency.

🔹 Timely identification of risks.

🔹 Quality of team communication.

🔹 Independence and the ability to follow tasks through to completion.

Working terms

🎁 Benefits

🚀 An established project and product development

Work on an established Amazon project with the opportunity to influence products, content, and the development of the company’s own brands.

🤝 Direct communication and fast decisions

Direct interaction with business owners and fast decision-making without unnecessary bureaucracy.

🧠 Autonomy

A high level of independence in managing Amazon operations, with the opportunity to propose solutions and implement improvements.

📈 Professional growth

The opportunity to expand your role into an Amazon Operations Lead position.

🚀 If you have hands-on Amazon Seller Central experience, can independently manage a catalog, resolve technical issues, and implement improvements, we would love to hear from you.

Come Back Agency is a recruitment agency that helps IT companies grow their teams with the right people. Right now we are looking for a Content Manager for our client - SoftDoes.

Soft Does is an IT company whose services are used by businesses across the US, including non-technical ones. The company is scaling its website content: SEO-optimized service pages are already live, with more pages, technology descriptions and blog content planned. 

You will work in tandem with the company's current Content Manager, who will onboard you, set priorities and review your work. The workflow is self-managed and result-oriented: you pick tasks from the internal management tool and own them end to end.

About the Role

Your main focus will be on creating and managing website content. You will write, edit, and optimize SEO-focused content, then publish it in the CMS using ready-made templates. Most of your work will involve writing and editing texts, while the remaining time will be spent formatting pages, the visual part, and managing content within the CMS platform.

What You'll Do

• Create SEO-optimized texts following the established content structure (we work in Surfer SEO)
• Edit and rework AI-generated drafts: remove cliches, add uniqueness, adapt the text to our structure
• Create and fill service pages in the CMS using templates - with high attention to detail
• Work with keywords and make sure every page is optimized for Google and AI search
• Use AI tools (e.g., Gemini) for research and information gathering
• Manage your own task flow in the internal management tool
• Search for, generate (AI) and basic image editing for pages or texts (if necessary)

• Over time - additional content tasks: blogs, outreach articles, new page types (technology pages, etc.)

   

What We're Looking For

• 6+ months of experience as a Content Manager, Copywriter, SEO Copywriter or Content Creator with a focus on texts (not graphic or video content creation)
• Hands-on experience with any CMS (WordPress, Shopify or similar - university or internship experience also counts)
• Confident use of AI tools for content beyond ChatGPT: you write detailed prompts and critically edit the output instead of copy-pasting it
• Understanding of SEO basics and keyword work (e.g., Google Keyword Planner or similar tools)
• English B1 - enough to read and edit texts 
• Attention to detail, self-management, and a result-oriented approach
• Interest in IT topics and informational content

Nice to Have

• Experience with Surfer SEO or similar SEO content platforms
• Experience creating content for the US market
• Familiarity with Google Search Console
• Experience writing content for tech / IT companies

What We Offer

• Working hours aligned with US time zones, typically 16:00- 00:00 Kyiv time
•  English lessons to support clear and confident communication
• Paid vacation and sick days
• Fully remote work
• Opportunities for professional growth within the team
• Structured, personalized onboarding to help you ramp up effectively

Hiring stages: Screening call - Test task - Technical interview

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

We are looking for a proactive Head of Business Development to lead and scale our Business Development team at UnderDefense - a bootstrapped, profitable cybersecurity company behind an Agentic Security Automation platform for AI SOC and Compliance.
 

As Head of Business Development, you will be responsible for OUTCOMES: process, metrics, continuous improving outbound performance, planning campaigns, targeting CISOs and IT Directors, and managing our US based outsourced cold-calling partner.
 

The main goal is to lead a high-performing outbound team of 6 BDRs, managing different outbound channels - inbound, linkedin, cold-colling, services, outbound. You will drive continuous process improvements through data-driven decision-making, and personally contribute to testing and scaling new outbound approaches.
 

Key responsibilities

• Direct management of the BDR team (6 people + an outsourcing partner): goal-setting, coaching, performance review, hiring and onboarding.
• Ownership of quarterly SQL/pipeline targets and team economics (pipeline-to-cost multiplier).
• Managing the team's commission/bonus structure.
• Owning the relationship with the outsourced cold-calling partner: quality control, budget, SOW.
• Ownership of the outbound/lead-gen tool stack (CRM, email sequencing, LinkedIn outreach, data verification) and its evolution.
• Regular reporting to leadership on funnel performance, MQL→SQL→Opportunity conversion, and campaign ROI.
• Close collaboration with Marketing, Account Executives, and Customer Success on ICP, messaging, and deal handoff.
• Testing new channels and approaches, including AI-driven outreach automation.
   

Requirements

• 3+ years managing a BDR/SDR team of 8+ people, ideally in a leadership role
• Overall experience 5+ years in sales or business development
• Experience in B2B SaaS - cybersecurity or adjacent tech sales is a strong plus
• Hands-on experience with a CRM (HubSpot or Salesforce) and outbound tooling (Apollo.io, Sales Navigator, sequencing/warm-up platforms, LinkedIn outreach tools)
• Working knowledge of email and LinkedIn automation 
• Analytical approach to KPIs, pipeline forecasting, and team economics (CAC, win rate, pipeline multiplier)
• Experience managing external lead-gen contractors/agencies
• Strong coaching and team-development skills
   

What we offer

• You’ll inherit a strong, well-coordinated team — every member is a skilled specialist, with no unhealthy competition and an open, collaborative culture.
• Work in cybersecurity — a fast-moving, high-relevance field.
• Competitive compensation package with opportunities for career advancement.
• Remote/flexible working hours to accommodate personal commitments.
• Paid time off, including vacation and sick leave.
• Health and wellness benefits, including internal medical insurance.
• Collaboration with talented people across departments at UnderDefense who are genuinely willing to help.
• Real career growth potential as we expand into the US market 
• Social events and team-building activities to foster a positive work culture.
• Minimal bureaucracy to ensure efficiency and productivity.

We’re looking for a Manual QA Engineer to join our product team and help us keep our iGaming products running smoothly.

This isn’t a “click around the UI and call it a day” role. You’ll be testing real business logic, integrations, player flows, data, and casino functionality - so attention to detail really matters.

🎰 Most importantly: we’re looking for someone who understands how casino products and slots work and enjoys digging into the details behind them.

Responsibilities:

• Test casino products and slot games across different scenarios and user flows
• Perform functional, regression, integration, exploratory, and API testing
• Validate complex business logic, calculations, and data flows
• Check integrations between RGS, PAM, wallets, bonuses, and third-party services
• Investigate issues using logs and monitoring tools
• Work closely with developers and product teams to improve product quality
•  

Requirements:

• 1+ years of Manual QA experience in IGaming
• Solid SQL skills - this is a must-have
• Strong API testing experience
• Good understanding of testing methodologies and Agile
• Strong analytical thinking and attention to detail
• Hands-on experience with casino / slot games is important
• iGaming, sportsbook, payments, or other transaction-heavy product experience is a strong plus
• Intermediate+ English
•  

What To Expect From Digicode?

• 💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.
• 󰩔 Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, a flexible schedule, medical insurance for employees and their children, and a monthly budget for things like a gym or pool membership.
• 🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and flat organization structure.
  And, also, corporate gifts, corporate celebrations, free food & snacks, and play & relax rooms for those who visit the office.
• Type of employment - GIG-contract

• Our culture is unique, and we live by our beliefs and core values. For more information on what it’s like to work at Digicode, please take a look at our career page.

   

Did we attract your attention? Send your CV and let’s talk:)

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation.

We are looking for a Senior Creative Project Manager to lead our design team and drive every web design project from concept to launch. You will work directly with the Head of Project, our production manager, and a team of designers to ship pages that look exceptional and convert.

This role sits at the intersection of design, marketing, and execution. You are the person who keeps the design pipeline moving, develops the team behind it, and brings fresh creative thinking to everything we put out. The standard is high: stunning websites that perform, shipped fast.

This is a leadership role. You will own the design team’s workload, develop designers including team leads who report into you, and be accountable for both the quality of the output and the speed at which it gets there. The two things we measure above everything else are speed and quality.

WHAT YOU WILL OWN

Design project leadership

• Lead web design projects end to end, from creative brief through launch, holding the line on quality and timeline
• Translate marketing and business goals into clear creative direction the design team can execute against
• Review work in progress, give sharp design and conversion feedback, and push the team to a higher standard
• Own the quality bar for everything that ships under your name

Traffic management for design workload

• Act as the central traffic manager for all design requests, briefs, and projects across the operation
• Allocate work across designers based on skill, capacity, and priority
• Track every active project, surface bottlenecks early, and rebalance the queue when priorities shift
• Make sure no brief sits unowned and no project loses momentum waiting on a decision

Team development and upscaling

• Manage and develop the design team, including leads who report into you
• Run regular reviews, give direct feedback, and build skill development plans for each designer
• Hire when needed and raise the bar with every addition
• Build a team culture where speed, quality, and craft are non-negotiable

Creative input and conversion thinking

• Bring fresh ideas, references, and creative direction into every project. You are not just managing, you are contributing
• Hold a strong point of view on what makes a page convert and apply it consistently
• Stay current on web design trends, conversion patterns, and what top operators are shipping
• Push back on briefs that will not perform, even when they come from above

Process and systems

• Build and maintain the systems that keep design moving: brief templates, review cycles, handoff to production, version control
• Document workflows so the team can scale without losing consistency
• Work closely with the production manager to ensure clean handoffs and no work gets stuck between design and build
• Identify where the pipeline is slow and fix it with process, not heroics

WHAT WE ARE LOOKING FOR

Must-have:

• 4+ years in design project management, creative operations, or a similar leadership role at a fast-paced marketing agency or in-house team (exceptional candidates with less experience will be considered)
• Strong understanding of design fundamentals and web design specifically. You speak the language, give useful feedback, and tell good work from average
• Strong understanding of marketing and conversion. You know what makes a landing page perform, not just look nice
• Proven experience leading and developing a design team, not just coordinating one
• Demonstrated ability to traffic-manage a high volume of design work across multiple projects without quality slipping
• Excellent English, written and verbal (C2)
• AI-first operator. You use AI across your daily workflow — ideation, briefing, copy, research, project management, image generation, content production. This is your default mode of working, not an experiment. If you are not already running on AI, this role is not for you
• Fast, structured, and decisive. You make calls, give clear direction, and do not need every brief escalated
• Ownership mentality. You are accountable for the team’s output, not just your own

Nice to have:

• PM certification (PMP, PRINCE2, Scrum, or equivalent) or completed PM coursework
• Formal design education or design courses
• Hands-on Figma proficiency and familiarity with the broader design tool stack
• Experience integrating AI tools into a design team’s workflow (Midjourney, image generation, AI copy, automated briefing, AI-assisted design tools)
• Experience with Notion, ClickUp, Asana, or similar project management platforms
• Background in performance marketing, affiliate, newsletter, or media

WHO FITS THIS ROLE

You are a designer at heart who learned to run projects, or a project manager who fell in love with design. Either way, you cannot help but care about the work. You see a button that does not convert and it bothers you. You spot a bad layout in the wild and you know exactly why it is failing. You believe great design is a discipline, not a vibe, and you run your team that way. You are AI-first by instinct — you reach for AI before you reach for help, and you have already rebuilt parts of your workflow around it. You are calm under volume, sharp with feedback, and you raise the level of everyone around you without slowing them down. You ship.

Description
We are looking for a skilled and detail-oriented Middle Manual QA Engineer to join our team and contribute to the success of our projects in the FinTech, EdTech, and AgroTech domains. As a Middle Manual QA, you will play a key role in ensuring the quality of web and mobile applications by executing comprehensive manual testing, creating detailed test documentation, and collaborating with cross-functional teams to deliver exceptional results. The ideal candidate is proficient in testing methodologies, backend testing, and API testing, with excellent written and verbal communication skills in English.
 
Requirements
 

• 3+ years of experience in manual testing;

• 2 years of experience with WEB/Mobile applications

• Experience in writing test documentation, Master/Level Test plans;

• Knowledge of testing methodologies;

• Ability to specify the testing approaches based on the selected items for testing and their features;

• Experience with performing the analysis of product features/enhancements using a defined procedure and workflow;

• Experience with creating, updating, supporting, and providing the review of specifications, requirements, or other documents;

• Experience with Preparing Test Cases and/or Scenarios using common Test Design techniques;

• Experience with operating testing environments (run, deploy new version to it, check logs, etc.);

• Experience with performing Root Cause Analysis and Impact analysis;

• Experience with collecting statistical data using a defined procedure to monitor the quality and reliability of a product;

• Experience with preparing test progress/test summary reports after all testing stages;

• Experience with testing metrics and risks

• Understanding of network principles;

• Experience with DB and SQL;

• Understanding of client-server architecture, microservices, and backend testing experience;

• Experience with REST/GraphQL API (Postman querying);

• Dev tools experience (Chrome dev tools, etc);

• English is spoken and written at the upper-intermediate level or higher.

Nice to have

• ISTQB certification.
•  Performance testing experience

Responsibilities
 

• Work in a QA team to analyze business requirements, create and execute test cases, and report and verify bugs to guarantee the quality of the developed enterprise-level e-commerce solutions;

• Actively participate in daily project team meetings and brainstorming activities related to the project;

• Provide updates to the task estimates and status of assigned tasks.

• Collaborate with the project team.

• Provide recommendations to the QA Lead and/or Project Manager to improve QA-related procedures, systems, and tools;
• Estimation of separate features / own tasks;

• Provide a positive, polite, and open-minded style of communication.

What will you get:
Career growth & projects
• Competitive salary based on your skills and experience, and a benefits package.
• Regular performance appraisals to support your career development.
• Professional development support: online courses, certifications, and study compensation (including English courses).
• A modern tech stack across challenging, long-term projects.

Health & well-being
• Paid vacation (18 working days) and sick leave (15 days).
• VIP medical insurance or sports coverage.

Work environment & flexibility
• Remote work from anywhere in the world or in one of our offices in Kyiv, Lviv, or Warsaw.
• Necessary equipment to perform your work.

Culture & community
• A collaborative and open culture where contributions are recognized.
• Regular corporate online & offline activities.
• Geniusee Charity Fund, making a difference beyond tech.

Please note:
We sincerely appreciate every response and the interest you’ve shown in our job opening. If we do not contact you within a week, it means that, at this time, your resume has not been selected for further consideration for this position. However, we will keep your resume in our candidate database and will be sure to notify you if a position becomes available that matches your experience.

!!!!The role follows New York (NY) time zone, so you’ll need to be available and responsive until approximately 11 PM–12 AM Ukraine time.

Technical Requirements:

• Platform & Infrastructure GCP, Terraform (IaC), Kubernetes, Service Mesh (Istio / Linkerd),

Linux distributed systems at scale

• GitOps & CI/CD ArgoCD, GitHub Actions, GitOps principles, Progressive delivery
• Language & Observability Go (Golang), Prometheus / Grafana, Distributed tracing, SQL /

NoSQL at scale

• Competencies Cloud native mindset · Automate Everything · Speaks developers'

language · Fantastic communication · SLO / error quota ownership

• Nice to Have Helm, eBPF, Vault / Crossplane, OpsGenie / PagerDuty
   

Responsibilities:
-Eliminate toil through automation, re-architecting, and refactoring — not just patching
symptoms.
-Approach every incident with an "Automate Everything" mindset so the same problem
never fires twice.
-Pair with software engineers to troubleshoot and resolve production incidents down to
root cause.
-Drive complex infrastructure changes with full transparency, clear communication,
and zero downtime.
-Design and implement self-healing, reliable, and scalable infrastructure in a cloud-
native environment.
-Guide and unblock developers across multiple teams so they can keep shipping with
confidence.
-Define SLOs and error quotas for production services; own and manage the error
budget.
-Own the GitOps workflow via ArgoCD — every deployment is Git-defined, automated,
and reproducible.
-Write or review postmortems after incidents; track corrective actions to completion.
Participate in the follow-the-sun on-call rota and actively champion our DevOps
culture.

Languages:

• Ukrainian — Native
• English — Upper-Intermediate (written and spoken)
• Russian — a plus (large part of team is Russian-speaking people from Latvia and Kazahstan)

What does an average day look like?
You'll proactively support production workloads, troubleshoot issues to their root cause,
and write or review postmortems once incidents are resolved. You'll continuously identify
weaknesses in infrastructure and observability and feed them into the improvement
backlog.

We are looking for a BizDev (Providers Manager) to drive the development and scaling of our payment provider network. This is a key role with a direct impact on the stability of our payment infrastructure, the launch of new payment directions, and the company's ability to scale products quickly.

You will be responsible for identifying new payment partners, leading negotiations, coordinating integration and compliance processes, analyzing partnership performance, and ensuring the seamless operation of our payment solutions.

Requirements

• 2+ years of experience in Payments, FinTech, PSP, Processing, or related industries.
• Solid understanding of payment infrastructure, payment flows, pricing models, and transaction economics.
• Hands-on experience working with payment providers.
• Basic understanding of API integrations.
• Experience in risk assessment and regulatory compliance.
• Experience managing contracts, compliance procedures, and partner onboarding processes.

• English proficiency at Upper-Intermediate (B2) level or higher.

   

Nice to Have

• Experience with international payment solutions.
• Understanding of card processing, BIN structures, and international payment schemes.

• Experience launching new payment directions or expanding into new GEOs.

   

Personal Qualities

• Strong analytical and systems thinking.
• High level of responsibility and attention to detail.
• Excellent organizational and time management skills.
• Strong communication and negotiation abilities.
• Ability to manage multiple priorities simultaneously.

• Confidence in making decisions in uncertain or fast-changing environments.

   

Key Responsibilities

• Identify, evaluate, and onboard new payment providers.
• Negotiate commercial terms, pricing, and partnership models.
• Build and maintain an up-to-date database of payment partners.
• Monitor the market, competitors, and emerging payment solutions.
• Assess the efficiency, risks, and business value of new integrations.
• Prioritize provider integrations based on business needs.
• Coordinate compliance, onboarding, and integration processes for new partners.
• Work closely with the legal team on contracts and partnership terms.
• Manage day-to-day communication with payment providers regarding operational and technical matters.
• Ensure payment tariffs, documentation, and partnership terms remain accurate and up to date.
• Analyze financial, operational, technical, and regulatory risks.
• Initiate backup solutions and provider replacements when necessary.
• Develop and maintain the payment infrastructure roadmap and integration plan.

• Prepare regular reports and analytics on provider performance and overall payment efficiency.

   

What Success Looks Like

• A well-structured and continuously updated payment provider ecosystem with clear statuses, partnership terms, and integration priorities.
• A stable payment infrastructure that enables rapid expansion into new GEOs and supports new product launches.
• Reduced operational risks, delays, and payment disruptions through effective provider management.
• Optimized integration costs and improved efficiency of payment operations.
• A reliable network of payment partners that supports sustainable business growth and scalability.

Key Responsibilities:

• Collaborate with stakeholders to gather and analyze business requirements, ensuring they align with organizational goals.
• Create and maintain detailed documentation, including business requirements documents (BRDs), user stories, process flows, and functional specifications.
• Facilitate communication between business stakeholders and the development team to ensure clear understanding and alignment on project scope and objectives.
• Assist in defining project scopes, timelines, and deliverables, ensuring realistic planning and execution.
• Conduct gap analyses to identify opportunities for improvement and areas requiring optimization.
• Translate complex business needs into actionable technical requirements and solutions.
• Participate in regular team meetings, including sprint planning, retrospectives, and project reviews.
• Ensure deliverables meet business needs by assisting in testing phases, including UAT (User Acceptance Testing) and validation of requirements.
• Identify and mitigate risks related to project requirements or scope changes.
• Suggest process improvements and best practices to enhance project outcomes.

Required Skills and Experience:

• 5+ years of experience as an IT Business Analyst, with a focus on web and software development projects.
• Strong understanding of business analysis methodologies and tools.
• Experience in creating and managing BRDs, user stories, and functional documentation.
• Familiarity with tools like Jira, Confluence, Monday.com, or similar project management platforms.
• Proficiency in creating Business Process Model and Notation (BPMN) diagrams using tools like Lucidchart, wireframing, and prototyping.
• Understanding of data analysis tools and techniques for reporting and decision-making.
• Practical experience integrating LLMs / AI tools into your daily workflows.
• Exceptional communication and interpersonal skills, with professional-level English proficiency.
• Proven ability to work independently in a remote environment, with excellent time management skills.
• Strong problem-solving skills and a keen eye for detail.
• Ability to analyze and translate business needs into technical requirements effectively.

Nice to Have:

• Experience working in an agile development environment.
• Basic knowledge of software development concepts and technologies.
• Previous experience in the digital product development industry.
• Experience testing websites, including functional and usability testing.

Dynamica Labs invites a Business Analyst /Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 
 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher (Communication with English-speaking clients)
• Higher education
  
      WOULD BE A PLUS: 
• Higher education in technical  fields 
• Experience working in an IT company 
• Experince working with CRM systems
• Experience as a PM/BA or relevant courses 

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

We are expanding our talent pool of Python AI Engineers (LLM & GenAI) to support upcoming international projects focused on Generative AI, Large Language Models, AI Agents, and intelligent automation.

While there is no immediate project assignment, selected candidates will become part of our network and will be among the first to be considered when new AI opportunities matching their expertise become available.

Our AI projects typically involve designing and developing LLM-powered applications, Retrieval-Augmented Generation (RAG) systems, AI Agents, intelligent workflows, and enterprise AI solutions using modern Python technologies.

UnderDefense is empowering organizations to defend against cyber threats.
We are setting a new standard for security and are looking for a Business Development Representative to be part of our mission to make the digital world a safer place.
 

As a BDR, you’ll be a key player in our sales team. You’ll identify, qualify, and nurture our potential clients, driving revenue growth and building a strong foundation for your sales career.

Requirements

• Proven experience in B2B sales.
• Experience building and executing multi-touch sequences.
• Strong communication and interpersonal skills.
• A passion for learning and staying up-to-date on cybersecurity trends.

Responsibilities

• Identify and qualify leads based on their needs and fit with our ideal customer profile.
• Schedule meetings between potential clients and Account Executives.
• Provide excellent customer service and build strong relationships with prospects.
• Accurately track and manage sales activities in our CRM system.
• Conduct targeted outreach to potential clients through various channels, including cold calling, email, and social media.
• Contribute to the development and execution of sales strategies.

Why UnderDefense

• Competitive compensation package with opportunities for career advancement.
• Remote/flexible working hours to accommodate personal commitments.
• Paid time off, including vacation and sick leave.
• Reimbursement for professional development activities such as conferences and certifications.
• Health and wellness benefits, including internal medical insurance.
• Social events and team-building activities to foster a positive work culture.
• Minimal bureaucracy to ensure efficiency and productivity.

Hi! We’re Applyft, a product IT company building mobile and web solutions for millions of users. Starting our path with Geozilla, we’ve grown into an ecosystem of 6 products. Our portfolio spans across several niches: Family Safety, Parental control and AI Spheres.

We’re looking for a Head of User Acquisition to strengthen our Performance marketing team and drive the global scaling of our products.

You’re a great fit if you have:

• Hands-on expertise across all major paid channels — Google (Search/PPC, UAC/App campaigns, PMax, Demand Gen), Meta (Advantage+, CAPI), TikTok, AppLovin and other ad networks
• Proven ability to run UA on both Web and App
• Experience in mobile subscription apps
• Experience managing teams of 5+ specialists
• Strong technical command of the measurement layer: event setup, attribution logic, MMPs (AppsFlyer), analytics (GA4, Amplitude, BigQuery), GTM/GTG, Enhanced Conversions and CAPI
• iOS privacy-era measurement: SKAdNetwork/SKAN, AdAttributionKit, and consent/privacy frameworks
• Bidding and budget allocation strategy — value-based/tROAS and smart bidding, plus splitting and scaling budget across channels and units
• Incrementality and holdout testing — geo-lift, incrementality tests
• Solid grasp of subscription economics — LTV/pLTV, ROAS/ROI targeting
• Comfortable with data analysis (SQL, cohorts, dashboards)
• Ability to manage large budgets

Will be a plus:

• Track record of building marketing automation or internal tooling
• Comfort using AI tools in marketing/analytics workflow

• Experience owning both technical measurement setup and the team that acts on it

   

What you’ll do:

• Own all paid acquisition across every unit and network (Google, Meta, TikTok, AppLovin, etc.), on both Web and App
• Own the technical marketing setup end to end - events, attribution, MMP, analytics - and keep it reliable
• Lead, mentor and develop the marketing unit team
• Manage budgets and deliver against ROI/ROAS targets

• Partner cross-functionally to unblock measurement, creative and monetization work

   

We offer:

• Remote-First culture: We provide a flexible working schedule and you can work anywhere in the world.
• Health taking care program: We provide Health insurance, mental health support (psychologist compensation), sport compensation, and 20 paid sick days.
• Personal Equipment Policy: We provide all necessary equipment for your work. For Ukrainian employees we also provide Ecoflow.
• Vacation Policy: Each employee in our company has 20 paid vacation days and extra days on the occasion of special events.
• Knowledge sharing: We are glad to share our knowledge and experience in our internal events.
• English Lessons: We provide corporate English lessons to support your professional and personal growth.
• Professional Development: Annual learning budget for courses, training, certifications, and conferences.
• Public Holidays: You receive days off according to the official public holidays of your country of residence.

• Coworking Compensation (Ukraine): We provide coworking space compensation for employees located in Ukraine.

   

Hiring process:
Recruitment Screen 👉Tech interview 👉 Final interview 👉Reference check 👉 Job Offer