Amazon Marketplace Manager
🏢 About the company
We are a company with over 7 years of experience developing our own private label brands in the cosmetics and supplements niches.
Our project operates on Amazon US, CA, and AU, with 15–20 active SKUs and 8 unique products. We regularly develop our existing assortment and launch new products.
🚀 About the role
We are looking for an Amazon Marketplace Manager to take ownership of the account’s daily operational and technical management.
You will keep listings and the catalog up to date, coordinate content updates, improve conversion, resolve technical issues with Amazon, monitor advertising performance, coordinate product launches, and establish structured processes and reporting.
You will work closely with a PPC specialist, a designer, and a compliance specialist. You will have team support for new product launches, with an existing launch process already in place.
This role requires hands-on Seller Central experience, the ability to identify problems independently, propose solutions, and follow tasks through to completion.
❗ We are considering only candidates who speak Russian or Ukrainian for day-to-day team communication.
💼 Working Conditions
🏡 Format: 100% remote.
⏳ Employment: Full-time.
🕒 Schedule: European working hours.
💰 Fixed salary: $2,000–2,500 per month.
🎯 Potential bonus: Based on achieving agreed KPIs.
🔍 Requirements
✅ At least 2 years of hands-on experience with Amazon Seller Central.
✅ Experience working with Amazon US.
✅ Experience independently managing listings and catalogs.
✅ A solid understanding of Amazon catalog structure.
✅ Experience creating and updating listings, variations, and A+ Content.
✅ Ability to work with flat files.
✅ Experience resolving technical issues through Seller Support.
✅ Understanding of the factors that influence CTR and conversion.
✅ Basic understanding of Amazon PPC.
✅ Ability to analyze data and turn insights into specific actions.
✅ Strong written English and intermediate spoken English for communicating with Amazon support.
✅ Strong attention to detail.
✅ Ability to prioritize independently.
✅ A proactive approach and the ability to follow tasks through to completion.
➕ Nice to have
🔹 Experience working on projects with 10 or more SKUs.
🔹 Experience with compliance-sensitive product categories.
🔹 Experience collaborating with compliance specialists.
🔹 Hands-on experience setting up Amazon PPC campaigns.
🔹 Practical experience in supply chain and inventory management.
🔹 Experience creating FBA shipments.
🔹 Experience communicating with suppliers, logistics providers, and 3PLs.
🔹 Experience with Helium 10, Pacvue, Data Dive, or similar tools.
🔹 Proficiency in Google Sheets and Excel.
🔹 Experience creating SOPs, checklists, and reporting systems.
🔹 Experience with Brand Analytics, Search Query Performance, and Manage Your Experiments.
🔹 Understanding of Amazon business unit economics.
⚙️ Responsibilities
📌 Seller Central and catalog management
❇️ Create and update listings.
❇️ Manage titles, bullet points, descriptions, backend search terms, and product attributes.
❇️ Upload and update images, videos, A+ Content, Premium A+, and Brand Story.
❇️ Create and edit parent-child variations.
❇️ Work with flat files and bulk catalog updates.
❇️ Resolve suppressed and inactive listing issues, as well as stranded inventory issues.
❇️ Resolve issues with categories, browse nodes, attributes, and variations.
❇️ Ensure information displays correctly on product detail pages.
❇️ Work with Brand Registry and other Amazon tools.
🎨 Listing content and conversion
❇️ Conduct regular listing audits.
❇️ Analyze competitors, their positioning, content, reviews, and competitive advantages.
❇️ Prepare clear design briefs for images, infographics, and A+ Content.
❇️ Create and update written content.
❇️ Ensure content complies with Amazon requirements.
❇️ Analyze CTR, Unit Session Percentage, conversion, returns, reviews, and Voice of the Customer.
❇️ Develop hypotheses for improving listings.
❇️ Run and analyze A/B tests through Manage Your Experiments.
❇️ Ensure agreed changes are implemented.
📞 Amazon support
❇️ Create and manage Seller Support cases and make support calls.
❇️ Prepare requests, supporting documents, and clear arguments.
❇️ Escalate unresolved issues.
❇️ Follow cases through to full resolution.
❇️ Resolve issues related to the catalog, content display, inbound inventory receiving, and lost inventory.
❇️ Maintain a knowledge base of cases and solutions for recurring issues.
🚀 New product launches
❇️ Maintain a launch checklist.
❇️ Create and prepare listings.
❇️ Coordinate copy, images, A+ Content, and other launch materials.
❇️ Assign tasks to the designer and other specialists.
❇️ Ensure products are ready to launch on Amazon.
❇️ Coordinate launches with the PPC specialist.
❇️ Oversee coupons, promotions, and other promotional tools.
❇️ Monitor post-launch results.
📈 PPC coordination
Independently managing advertising campaigns is not required.
❇️ Monitor overall advertising effectiveness.
❇️ Communicate regularly with the PPC specialist.
❇️ Analyze ACoS, TACoS, ROAS, CTR, CVR, spend, and sales.
❇️ Identify issues and assign tasks to the PPC specialist.
❇️ Track the implementation of agreed changes.
❇️ Assess advertising results alongside listing conversion, organic rankings, and inventory levels.
❇️ Contribute to promotion strategies for new and existing products.
📊 Analytics and reporting
❇️ Prepare weekly account performance reports.
❇️ Monitor sales, traffic, conversion, advertising, and inventory levels.
❇️ Maintain a list of issues, risks, and priorities.
❇️ Maintain a task board for ongoing work.
❇️ Prepare recommendations for product development and growth.
❇️ Evaluate the results of implemented changes.
Each report should include conclusions, priorities, and specific recommendations for next steps.
📦 Supply chain — an optional area of responsibility
Depending on your experience, your responsibilities may also include:
❇️ Monitoring FBA inventory levels.
❇️ Calculating inventory requirements.
❇️ Planning orders and replenishments.
❇️ Managing reorder points and safety stock.
❇️ Creating FBA shipments and shipping plans.
❇️ Preparing shipment labels and instructions.
❇️ Communicating with suppliers, logistics providers, 3PLs, and prep centers.
❇️ Tracking production, dispatch, delivery, and inventory receiving.
❇️ Resolving receiving discrepancies.
❇️ Preventing stockouts and excess inventory.
Supply chain expertise is not required, but it will be a significant advantage.
🎯 Expected results within the first three months
🔹 All active ASINs have been audited.
🔹 Identified issues have been documented and prioritized.
🔹 A backlog covering listings, content, and technical issues has been created.
🔹 All ongoing Seller Central tasks are under control.
🔹 A system for managing Seller Support cases is in place.
🔹 Clear weekly reporting has been established.
🔹 Improvement hypotheses for priority listings have been developed and implemented.
🔹 A new product launch checklist has been created.
🔹 Technical and operational Amazon work runs systematically without constant oversight.
📋 How we will evaluate performance
🔹 Meeting deadlines.
🔹 Speed and quality of technical issue resolution.
🔹 Catalog and listing quality.
🔹 Quality of briefs.
🔹 Number and quality of implemented improvements.
🔹 CTR and conversion trends for priority ASINs.
🔹 Reporting transparency.
🔹 Timely identification of risks.
🔹 Quality of team communication.
🔹 Independence and the ability to follow tasks through to completion.
Working terms
🎁 Benefits
🚀 An established project and product development
Work on an established Amazon project with the opportunity to influence products, content, and the development of the company’s own brands.
🤝 Direct communication and fast decisions
Direct interaction with business owners and fast decision-making without unnecessary bureaucracy.
🧠 Autonomy
A high level of independence in managing Amazon operations, with the opportunity to propose solutions and implement improvements.
📈 Professional growth
The opportunity to expand your role into an Amazon Operations Lead position.
🚀 If you have hands-on Amazon Seller Central experience, can independently manage a catalog, resolve technical issues, and implement improvements, we would love to hear from you.