Jobs at Djinni

ORIL is looking for a Data Integration Specialist to lead and manage the data integration architecture of our AI-driven facilities management platform. The ideal candidate will possess strong expertise in optimizing data pipelines, resolving intricate integration issues, and ensuring uncompromising data quality.

About the Project

A platform shaping the future of facilities management by connecting buildings, occupants, service providers, and operatives. It streamlines soft FM services so property managers and service providers can plan, source, and manage their portfolios more efficiently and at lower cost, delivering real-time transparency across every site. The ecosystem spans FM service workflows, IoT-connected building sensors, third-party FM platforms, mobile and web clients, and event-driven microservices.
 

What You'll Do

• Design, build, and maintain scalable data pipelines and integrations across internal microservices, third-party FM platforms, IoT sensors, and external APIs.
• Design and implement ETL/ELT pipelines on Azure Databricks, building on Delta Lake and Lakehouse architecture to ingest, model, transform, and serve structured and semi-structured data.
• Define and own the data modelling layer - schemas and domain models that keep data structured and validated before ingestion, avoiding raw data sprawl.
• Work with event-driven architectures (message queues, pub/sub, event streams) to enable real-time data propagation and workflow automation.
• Define and enforce data mapping, transformation rules, and validation standards across all data flows.
• Collaborate with backend engineers, product managers, and data stakeholders to translate integration requirements into robust solutions.
• Monitor integration health, set up alerting, and diagnose pipeline failures to maintain high availability and data fidelity.
• Document integration patterns, data contracts, and API specifications for the wider engineering team.
• Contribute to platform-wide data quality, observability, and reliability standards.

What We're Looking For

• 4+ years of professional experience in a data integration, data engineering, or backend integration role.
• Hands-on experience with Azure Databricks for data engineering, pipeline orchestration, and large-scale transformations.
• Strong proficiency in Python for data engineering, pipeline development, and transformation logic.
• Strong understanding of data modelling, schema design, and data transformation patterns.
• Experience with relational and/or NoSQL databases (PostgreSQL, Cosmos DB, or similar).
• Understanding of distributed systems, microservices architectures, and cloud-native environments.
• High attention to detail and a strong sense of ownership over data quality and integration reliability.
• Comfort working across engineering, product, and business teams.
• English: Upper-Intermediate+

Nice to Have

• Experience with Azure Service Bus or similar event-driven messaging platforms (pub/sub, message queues, async workflows).
• Exposure to real-time streaming data and sensor telemetry workflows.
• Knowledge of data governance, lineage tracking, or observability tooling.

We offer:

• Competitive compensation;
• Accounting support services;
• Flexibility to work from anywhere (fully remotely or in our office in Lviv);
• Comprehensive day-off policy, including public holidays and special events;
• Education & certification budget + corporate education events;
• Wellness budget;
• An agile environment and culture that promotes personal and team development.

HRAVITY is looking for a Technical Recruiter to join our team. We are a technical recruitment agency placing Senior+ engineers and tech leaders at product companies and startups across the US and EU. We don’t do volume hiring, we work with small and mid-sized teams who care about hiring quality over speed.
 

Our team mainly works in a full recruitment cycle: from the first call with a hiring manager to an accepted offer. The focus of this role is on driving sourcing and recruitment efforts, as part of a small agile team. You'll run 1–3 open roles at a time, just enough to actually understand what each client needs and find the right person. This role is ideal for candidates with an educational background in IT or some initial experience in the tech field, who are eager to grow their career in recruitment.
 

WHAT AM I GOING TO DO?

• Active sourcing — most of your candidates won't be actively looking. You'll build outreach strategies, test new channels, quickly read what the market looks like for a given role, and iterate until you find what works.
• Job marketing — write JDs that attract the right people, choose where to post them, and manage the inbound flow
• Screening & interviews — you'll talk to a lot of people. For each conversation, there are two jobs: present the role in a way that makes the right candidate interested, and run a structured interview to assess whether they actually fit.
• Coordination — schedule interviews, keep all sides aligned, and make sure the process moves without unnecessary delays. The best candidate experience often comes down to this.
• Client collaboration — run discovery calls, ask the questions hiring managers didn't think to answer, and turn vague requirements into a search strategy. Iterate, update, be a partner and lead client through the process.
• Talent pipeline — build and maintain a reserve of strong candidates you've already vetted. Keep relationships warm so when a role opens, you're not starting from zero.
• Process & records — keep the ATS (Notion) clean, up to date, and document what works. We're a small team, so good habits here matter.
   

WHAT ARE THE QUALIFICATIONS?

• 2+ years in IT recruitment, ideally with US or EU markets
• Strong sourcer — you know your way around sourcing tools and automation, and don't rely on one channel
• Strong English (B2) — you'll be writing JDs, running interviews, and managing client relationships in it daily
• Education in IT or completed technical courses — you understand how software is built, can read a tech stack, and follow a conversation with developers
• Structured thinker — you communicate in a clear way, prioritize well, and can articulate your reasoning
• Self-driven — you manage your own workload, flag issues before they become problems, and don't need someone to check if things are moving. We trust people to own their work without being reminded.
   

WHAT ARE THE WORKING CONDITIONS?

• Remote-first setup, flexible working hours and unlimited vacation policy
• Supportive and collaborative atmosphere with flat hierarchies and BS-free environment
• Full tax and expense coverage, all necessary equipment, tools, and resources
• Competitive base salary with uncapped performance-based bonuses
• Comprehensive insurance coverage, gym memberships and more

HRAVITY is looking for a Technical Recruiter to join our team. We are a technical recruitment agency placing Senior+ engineers and tech leaders at product companies and startups across the US and EU. We don’t do volume hiring, we work with small and mid-sized teams who care about hiring quality over speed.
 

Our team mainly works in a full recruitment cycle: from the first call with a hiring manager to an accepted offer. The focus of this role is on driving sourcing and recruitment efforts, as part of a small agile team. You'll run 1–3 open roles at a time, just enough to actually understand what each client needs and find the right person. This role is ideal for candidates with an educational background in IT or some initial experience in the tech field, who are eager to grow their career in recruitment.
 

WHAT AM I GOING TO DO?

• Active sourcing — most of your candidates won't be actively looking. You'll build outreach strategies, test new channels, quickly read what the market looks like for a given role, and iterate until you find what works.
• Job marketing — write JDs that attract the right people, choose where to post them, and manage the inbound flow
• Screening & interviews — you'll talk to a lot of people. For each conversation, there are two jobs: present the role in a way that makes the right candidate interested, and run a structured interview to assess whether they actually fit.
• Coordination — schedule interviews, keep all sides aligned, and make sure the process moves without unnecessary delays. The best candidate experience often comes down to this.
• Client collaboration — run discovery calls, ask the questions hiring managers didn't think to answer, and turn vague requirements into a search strategy. Iterate, update, be a partner and lead client through the process.
• Talent pipeline — build and maintain a reserve of strong candidates you've already vetted. Keep relationships warm so when a role opens, you're not starting from zero.
• Process & records — keep the ATS (Notion) clean, up to date, and document what works. We're a small team, so good habits here matter.
   

WHAT ARE THE QUALIFICATIONS?

• 2+ years in IT recruitment, ideally with US or EU markets
• Strong sourcer — you know your way around sourcing tools and automation, and don't rely on one channel
• Strong English (B2) — you'll be writing JDs, running interviews, and managing client relationships in it daily
• Education in IT or completed technical courses — you understand how software is built, can read a tech stack, and follow a conversation with developers
• Structured thinker — you communicate in a clear way, prioritize well, and can articulate your reasoning
• Self-driven — you manage your own workload, flag issues before they become problems, and don't need someone to check if things are moving. We trust people to own their work without being reminded.
   

WHAT ARE THE WORKING CONDITIONS?

• Remote-first setup, flexible working hours and unlimited vacation policy
• Supportive and collaborative atmosphere with flat hierarchies and BS-free environment
• Full tax and expense coverage, all necessary equipment, tools, and resources
• Competitive base salary with uncapped performance-based bonuses
• Comprehensive insurance coverage, gym memberships and more

About Globy

Globy is a B2B marketplace for wholesale and international trade. More than 100,000 businesses use it to source products and connect directly with verified suppliers, manufacturers and wholesalers across every country and industry. Alongside the marketplace, Globy runs a set of logistics tools, freight rate and load calculators and an unclaimed cargo directory, that help traders move goods.

The marketplace is free to join with no commissions, and we are now building the paid side of the business. Organic search is one of our biggest growth channels, and we are hiring the person who will own it and take it to the next level.
 

What You'll Do

This is a lead role. You own SEO end to end, set the strategy, and are accountable for the growth number. You will not be handed a playbook. You build it.
 

Your mission: scale Globy's organic traffic from 10-30k to 100,000+ monthly visits, and build and run the team that gets us there.

You will:

• Set the SEO strategy and roadmap, and bring new growth ideas, not just execute a list
• Own technical SEO across a marketplace with thousands of pages, working hand in hand with our developers
• Build and manage a team of copywriters and link builders
• Own content and topical authority, off-page and digital PR, and AEO and GEO
• Tie organic to signups and paying customers, and report the number every week
   

What success looks like:

• Organic from 10-30k to 100,000+ monthly visits
• A content and link team you built, producing quality work that ranks and converts
• Organic driving real signups and paying customers, not just sessions
   

Compensation: base and bonuses by KPI (10-20% from yearly salary)
 

Time commitment: full-time, Remote
 

This Will Be For You If…

• You have 3-5+ years of SEO for e-commerce, marketplace, or classifieds sites
• You have run a site at 100,000+ monthly organic visits
• Will be a plus: You have personally scaled a site from roughly 20-30k to 100,000+ organic visits, and can show the numbers
• You are used to working with and influencing development teams
• You have built and managed a team of copywriters, link builders and similar (incl freelancers and contractors)
• You have experience with AEO
• You lead, originate ideas, and are driven by growth and clear targets
• You are fluent in English and work within European timezone overlap
   

Why Join Us

• A true lead role: you own the channel, the strategy, and the 100k target
• A real traffic base and a large marketplace to grow, not a cold start
• A direct line to the Founder, C-management and real influence over how we grow
• KPI bonuses tied to results you control
• Build and run your own team
• Fully remote, European timezone
   

Do Not Apply If…

• You need a brief handed to you and do not set your own direction
• Your background is only blog, local, or lead-gen SEO
• You cannot show a real scaling story with numbers

Interested? Apply now!

Requirements:
• 2+ years of experience as a Content Writer in an IT company or software development industry;
• Proven experience writing technical articles about software development;
• Portfolio with published technical articles on websites (links are required);
• Understanding of software development concepts and technologies;
• Excellent research skills with the ability to quickly understand new technical topics;
• Ability to write clear, engaging, and well-structured articles;
• Strong attention to detail and ability to meet deadlines;
• Upper-Intermediate or higher English level.

Will be a plus:
• Experience with keyword research and SEO tools (Ahrefs, Semrush, Google Search Console, etc.);

Responsibilities:
• Write high-quality technical articles for the company blog focused on software development;
• Research technical topics and transform complex concepts into clear, engaging content for a business audience;
• Expand and improve existing articles while creating new original content;
• Collaborate with the team to define article topics and content priorities;
• Optimize articles following SEO best practices;
• Ensure content demonstrates the company's technical expertise and provides value to potential clients;
• Proofread and revise articles based on feedback before publication.

What We Offer:
• Stable and competitive compensation;
• Dynamic environment with low level of bureaucracy;
• Work with experienced software development professionals;
• Opportunity to influence the company's technical content strategy;
• Flexible work schedules.

We are looking for a strong Salesforce Functional Consultant to join a team supporting the Salesforce ecosystem of a US company in mortgage and consumer lending.

This is not a classic BA role. You will investigate production issues yourself, work hands-on with Salesforce configuration, and shape requirements to the point where development can pick them up.

Setup

• Full-time, long-term outstaff engagement
• Working hours 9:00-17:00 Pacific Time (PT)
• Direct communication with US stakeholders
• Team: Tech Lead, developers, QA

What you will do

• Analyse Salesforce requests and production issues, run initial troubleshooting before escalating to the development team
• Determine whether an issue sits at configuration, data, integration or custom development level
• Work hands-on with Salesforce configuration and independently handle configuration-level issues
• Work with Flows, objects and fields, validation rules, permissions, queues, assignment and routing rules, reports and dashboards
• Communicate directly with stakeholders, clarify incoming requests and set realistic expectations before involving engineering
• Refine business requirements with stakeholders and turn them into user stories with clear acceptance criteria
• Run backlog refinement in Jira
• Support functional validation and UAT, working together with QA: test scenarios, regression, edge cases, routing logic, post-release production validation

Must have

• 5+ years of hands-on Salesforce experience
• Strong configuration background: Flows, objects, fields, validation rules, profiles and permission sets, queues, assignment logic, reports and dashboards
• Production troubleshooting experience
• Requirements gathering, user stories, acceptance criteria
• Jira, solid understanding of SDLC
• Confident English for daily work with US stakeholders

Strong plus

• Salesforce Financial Services Cloud
• Mortgage, lending, fintech or banking domain
• Loan officer workflows, borrower and application lifecycle, declines, routing and escalation processes
• Salesforce integrations, API and data flow understanding, MuleSoft familiarity
• QA / UAT and production support experience

Are you energized by walking into a client’s operation, finding the workflow that’s actually holding them back, and rebuilding it so AI handles the parts that don’t need a person? At Sigma Software, we don’t just add AI on top of existing processes  we redesign how the work gets done, with AI built into the operating logic from day one.

We’re looking for a Forward AI Deployment Engineer to own that redesign end to end: embedded with the client, hands-on with whatever automation the workflow actually needs, and accountable for turning a real operational problem into something running in production not a demo, not a pilot. Each engagement is built to leave something behind for the next one patterns, infrastructure, governance that already held up in production  so the second engagement doesn’t start from zero, and the tenth looks nothing like the first.

Requirements

• Proven experience taking AI systems from prototype to production inside a real operating environment, not just in a lab or sandbox.
• You treat LLM/RAG architectures, agentic systems, cloud platforms, and data pipelines as tools for redesigning how work gets done, not as the deliverable — and you’re strong and current enough with all of them to actually use them that way.
• Comfort mapping decision logic that’s partly undocumented, and judgment about where automation should stop and human accountability should start.

• Excellent communication and stakeholder management — able to advise a cl

  Responsibilities

• Embed directly with the client’s operational team to find the workflow that’s actually costing them time, quality, or money before recommending any tooling.
• Own the redesign end to end: rework the decision flow and handoffs around AI, then take the resulting system into production yourself.
• Translate a vague, cross-functional business problem into a concrete technical plan the client’s team can actually execute against.
• Prototype fast enough to show the client what’s possible, then build only the parts of that prototype the redesigned workflow actually needs.
• Where the redesign calls for it, build the agentic systems, RAG pipelines, or custom data pipelines that make it real never a deliverable in itself, always because the workflow needs it running in production.
• Manage stakeholder alignment across the client’s org, escalating early and requesting support before a blocker becomes a delay.
• Build up the client’s own team alongside the system pair with their people, explain the reasoning behind each decision, and leave them able to run and improve what you built after you’ve moved to the next engagement.
• Build the feedback loop from day one  telemetry, evaluation pipelines, human-in-the-loop review — so the system keeps improving after you’ve moved on.ient directly and escalate without being asked.
•  

About the company
We are a CRO focused agency, dealing with 100+ projects a month with over 5 years industry experience.

About the role
We're looking for a Web Designer to join our team and help design websites/landing pages/web apps for ecommerce / shopify. You'll work closely with product managers / developers / marketing to turn ideas into clean, functional, user-friendly interfaces.

What you'll do

• Design websites, landing pages, and UI components from wireframe to final mockup
• Create and maintain a design system / style guide
• Collaborate with developers to ensure pixel-perfect implementation
• Conduct basic UX research / usability reviews
• Optimize designs for responsiveness (desktop, tablet, mobile)

Requirements

• 1–3+ years of experience in web design
• Strong portfolio showing web/landing page projects
• Proficiency in Figma (or Adobe XD/Sketch)
• Solid understanding of UX principles, typography, grid systems, color theory
• Basic understanding of HTML/CSS (a plus, not always required)
• English level: Intermediate/Upper-Intermediate]

Nice to have

• Experience with [Webflow, animation tools like Figma smart animate/After Effects]
• Branding or illustration skills
• Experience working with international clients/products

We offer

• Competitive salary, discussed at interview
• Remote
• Friendly team and flexible hours 

How to apply
Send your CV and portfolio/ Figma link — we'd love to see your work!

We are looking for a VIP Account Manager who will be responsible for delivering exceptional, personalized service to our most valued players. You will act as a trusted point of contact, ensuring a premium experience through tailored support, proactive engagement, and deep understanding of client needs. This role requires a client-first mindset, attention to detail, and the ability to solve complex issues efficiently and empathetically.
 

HOW YOU WILL MAKE AN IMPACT:

• Provide personalized support via chat, email, phone, and messengers to VIP clients
• Resolve complex issues related to payments, bonuses, verification, and gameplay
• Build and maintain trusted long-term relationships with high-value players
• Conduct proactive outreach and regular check-ins to ensure client satisfaction
• Collaborate effectively with Customer Support, RFPD, QA, Product, and CRM teams
• Share client insights to improve products and processes
• Coordinate special requests and custom solutions for VIP players
• Monitor daily player activity and gaming patterns of VIP clients
• Identify at-risk players and implement retention strategies
• Offer personalized bonuses and promotional campaigns
• Celebrate player milestones and significant events
• Ensure strict adherence to internal policies and procedures
• Track key metrics including retention rates, satisfaction scores, and response times
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Excellent communication skills (written and verbal) in English; additional languages are a plus
• Proven experience in VIP account management, customer success, or a similar client-facing role, preferably in iGaming or a related industry
• Strong problem-solving skills with the ability to handle sensitive and complex issues (e.g. payments, bonuses, verification) with discretion and professionalism
• Relationship-building expertise and a proactive approach to customer engagement
• Deep understanding of customer behavior, especially in high-value segments
• Ability to analyze player activity data and identify trends, opportunities, and risks
• Collaborative mindset with experience working across multiple departments (Customer Support, Product, CRM, etc.)
• Flexibility and adaptability — able to prioritize in a fast-paced, dynamic environment
• Attention to detail and a high level of organization
• Experience working with CRM tools and support platforms (e.g., Zendesk, Salesforce, or similar)
• Willingness to work shifts and be available outside standard hours for VIP client needs
   

NICE TO HAVE:

• Knowledge of German, Spanish, French or other additional languages
• Understanding of sports betting products and player behavior
• Experience working with different back-office/admin systems
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Codefinity is a fast-growing EdTech company on a mission to make tech education accessible, engaging and truly practical. We help people from all over the world master in-demand programming skills and build meaningful careers in tech.

Our platform has already empowered hundreds of thousands of learners globally — from complete beginners to industry professionals — through interactive, hands-on courses designed to accelerate real skill growth.

This isn’t a position where you support creatives and write briefs for designers.

This is an opportunity to become one of the first key people in the project and build the Creative Marketing function practically from scratch — from finding new creative angles and building testing processes to forming your own team. As the company grows, you’ll have the opportunity to grow into Creative Marketing Lead.

If you’re interested not just in creating creatives, but in building a system that determines the growth rate of the entire business — this role is for you.

Your responsibilities:

• Building creative strategy for scaling Meta and other advertising channels.
• Generating, testing, and scaling new creative angles, concepts, storylines, and advertising approaches.
• Building a continuous creative testing system: from insight analysis to the production pipeline.
• Managing the full creative production cycle: setting tasks for graphic and motion designers.
• Analyzing creative performance together with the UA team and making data-driven decisions.
• Ongoing analysis of competitors, ad libraries, trends, and best practices in mobile subscription products.
• Working with the product team to find new advertising hooks and improve conversion.

• Building and developing your own Creative Marketing team.

   

Who we’re looking for:

• 2–5+ years of experience in Creative Marketing, Creative Strategy, or User Acquisition.
• Experience creating and scaling advertising creatives for Meta.
• Deep understanding of why advertising creatives work or don’t work.
• Experience building hypothesis testing processes and fast iteration.
• Ability to work with creative analytics and make data-driven decisions.
• Strong sense of marketing, storytelling, and user psychology.

• Entrepreneurial mindset and a desire to build a function, not just execute tasks.

   

Nice to have:

• Experience working in subscription products.
• Understanding of how different product monetization models work and how content affects engagement and retention.

• Experience working with AI tools for photo/video generation and creative production automation.

   

Benefits

• Work on a high-impact EdTech product within an ambitious global team
• 20 working days of paid vacation per year, plus public holidays.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• In-office medical support and professional massage services
• Sports activities: running, yoga, boxing, and more.

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. PAR Retail’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. PAR Retail’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.

Technology Stack:

Ruby, Ruby on Rails, Postgres, Redis, Sidekiq, GraphQl, RabbitMQ

Requirements:

- Practical experience building systems in Ruby on Rails

- At least 6 years industry experience or equivalent

- Experience building and maintaining backend APIs, including design, implementation, evolution, and maintenance

- Familiarity with TypeScript, or similar modern strongly-typed language

- Proficiency using a variety of database technologies, both relational and non-relational

- Strong understanding and familiarity with CI/CD pipelines and automated tests

- An ability to work in service-based architectures as well as well-factored Rails monolith applications

- Highly independent and able to effectively self-organize and prioritize work

- The ability to write clean code, and the discipline to write effective automated tests to deliver high-quality system improvements

- An ability to effectively break down larger bodies of work for delivery as a series of small, self-contained changes to the system

- Excellent spoken and written communication skills

- BS/MS degree in Computer Science, Engineering, or equivalent years of professional working experience

Bonus Points

- Experience with NodeJS and React

- Experience in the retail and/or fuel & convenience industries

- Experience working in distributed teams

- Experience with Nest.js and/or GraphQL

Responsibilities:

- Collaborate closely with other Engineers, design and implement new functionality based on product objectives and requirements.

- Work with the broader product engineering team to plan and coordinate feature and functionality improvements, as well as resolve bugs and execute technical enhancements, that cross-cut large parts of our platform.

- Work to continually learn, improve technology skills, expand knowledge of the our platform technologies, and gain increasing versatility across the breadth of our platform systems.

- Expand APIs and business logic, and as needed write or revise customer-facing API documentation.

- Work with our infrastructure team to enable and enhance highly-available, performant, and well-instrumented backend applications and services that run in our customer environments at substantial scale.

- Support operations and infrastructure teams for issue resolution on relevant applications or services running in production environments.

PAR Retail Offers:

- Long-term employment;

- Competitive compensation with regular performance-based salary and career development reviews;

- Paid vacations and sick leaves;

- Flexible working hours;

- A unique and friendly environment where everyone can explore and learn new technologies.

Who We Are 

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. PAR Retail’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. PAR Retail’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee. 

Requirements:  
- Operational knowledge of modern operating systems and networking; 

- Experience with common cloud services: AWS, GCP, and Azure; 

- Network Security and expertise in network pentesting; 

- Security testing of web applications, web services, mobile apps (hybrid and native), and IT infrastructure; 

- Understanding security certifications (PCI DSS / SOC2); 

- Ability to apply modern Application Security methodologies and frameworks; 

- Ability to use at least one modern programming language; 

- Practical experience with Burp Suite; 

- Experience with IDS, IPS, SIEM configuration; 

- Upper-intermediate English level. 

Responsibilities:  

- Requirements analysis, performing penetration testing and security audit; 

- BE, WEB, cloud and mobile clients testing; 

- Vulnerability reporting and remediation process; 

- Communication with development and project management teams; 

- Prepare security testing reports; 

- Prepare and support internal documentation for the project. 

PAR Retail Offers: 

- Long-term employment; 

- Competitive compensation with regular performance-based salary and career development reviews; 

- Paid vacations and sick leaves; 

- Health insurance program; 

- Flexible working hours; 

- Sponsored company educational program, corporate library; 

- Funny celebrations, team outings, and company events; 

- A unique and friendly environment where everyone can explore and learn new technologies. 

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.  

Position Summary: 

The Member Support Representative serves as the frontline support contact for members participating in loyalty programs powered by our platform. This role requires confident communication, empathetic problem-solving, and the ability to assist members via phone, email, and chat. You'll help resolve issues related to app functionality, loyalty program questions, account verification, and rewards redemptions, including processing balance adjustments when appropriate. 

Key Responsibilities: 

• Confidently communicate with members across channels (phone, email, chat), providing timely and professional responses. 
• Troubleshoot and resolve questions related to loyalty accounts, mobile app access, account linking, and program participation. 
• Process loyalty balance adjustments within established guidelines, ensuring member satisfaction while balancing business needs. 
• Educate members on program benefits, app features, and how to get the most out of their loyalty experience. 
• Follow internal workflows to escalate complex issues to retailer support or platform teams as needed. 
• Maintain accurate and complete documentation of all member interactions in the ticketing system. 
• Uphold service-level agreements for first response time and resolution, adapting tone and messaging to fit the situation. 

• Support high-volume periods and marketing campaigns with poise and efficiency. 

   

Requirements: 

• Prior experience in a customer-facing role (call center, email, or chat support preferred). 
• Proficiency in spoken and written English is required to ensure clear and effective communication with members. 
• Strong written and verbal communication skills. Able to explain technical and program-related concepts clearly to a non-tech-savvy audience. 
• Comfortable handling difficult conversations and turning negative experiences into positive outcomes. 
• High attention to detail and a knack for identifying patterns in support issues. 
• Familiarity with CRM systems (FreshDesk, Zendesk, Salesforce, etc.), mobile apps, loyalty programs, or digital customer experiences is a plus. 

• A team-first attitude with the ability to multitask in a fast-paced, member-focused environment. 

   

Success Traits: 

• Confidence & Empathy: Projects assurance while staying patient and solution oriented. 
• Adaptability: Thrives in changing environments with varying support topics and priorities. 
• Ownership: Takes responsibility for delivering a great experience with minimal supervision. 

• Clarity: Communicates precisely, keeping the member informed throughout. 

   

 Schedule: 

• Minimum of 32 hours per week (Monday-Sunday), with scheduling based on business needs. 
• Availability during holidays is required. 

• Covering business hours between 6am – 6pm ET (we have different shifts).

   

  We offer:

• Long-term employment;
• Competitive compensation with regular performance based salary and career development reviews;
• Flexible working hours;
• Unique and friendly environment where everyone can explore and learn new technologies.

Who We Are

PAR Stuzo, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.  

Who You Are:

We are seeking a skilled and proactive Support Engineer Scan Data with expertise in Node.js and intermediate SQL to join our team. The ideal candidate will be responsible for managing the day-to-day operations of our scan data processes, submitting files, correcting errors, and ensuring the smooth running of our systems. Proficiency in Python is a plus.

Responsibilities + Activities:

- Oversee and manage week-over-week and day-over-day scan data processes to ensure the timely submission and processing of data files.
- Monitor system performance and respond to issues promptly to maintain smooth operations.
- Other operational tasks as assigned by management.
File Management:
- Submit and manage scan data files, ensuring accuracy and completeness.
- Identify, diagnose, and correct errors in file submissions and data processing.
System Maintenance:
- Perform regular maintenance tasks to ensure the reliability and performance of scan data systems.
- Troubleshoot and resolve technical issues related to Node.js applications and SQL databases used in scan data processing.
Development and Scripting:
- Develop and maintain scripts and tools using Node.js to automate routine tasks and improve operational efficiency for scan data processes.
- Utilize intermediate SQL skills to manage and query databases effectively, ensuring accurate scan data handling.
- Python knowledge is a plus for additional scripting and automation tasks.
Documentation:
- Document all operational procedures, error corrections, and maintenance activities meticulously.
- Maintain detailed records of system configurations, changes, and troubleshooting steps specific to scan data operations.
Collaboration and Communication:
- Work closely with other technical staff, third parties, support teams, and clients to address technical issues and requirements related to scan data.
- Communicate effectively with stakeholders to provide updates and gather feedback on scan data processes.
 

Experience & Skills You’ll Need:

- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; or equivalent experience.
- Proven experience as a Support Engineer or in a similar operational role, with a focus on scan data solutions or similar systems.
- Experience with Node.js development and intermediate SQL.
- Proficiency in Node.js for developing and maintaining applications and scripts for scan data processes.
- Intermediate SQL skills for querying and updating data, specifically for scan data.
- Familiarity with SFTP, POS systems, and data processing workflows.
- Basic understanding of Python is a plus.
- Excellent documentation skills with a keen eye for detail.
- Ability to create clear and concise technical documents, user manuals, and procedural guides specific to scan data operations.
- Familiarity with scan data processes with consumer packaged goods. 
- Proficiency in managing and utilizing UPC codes and maintaining comprehensive product catalogs.

Will be a plus:

Certifications in relevant technical fields (e.g., Microsoft SQL Server, AWS Certified Developer).

We offer:

- Long-term employment;

- Competitive compensation with regular performance based salary and career development reviews;

- Flexible working hours;

- Unique and friendly environment where everyone can explore and learn new technologies.

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. PAR Retail’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. PAR Retail’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.

What are you going to do? 

We're looking for a product designer to help create and shape our products: fuel and loyalty platforms built for the US market. You'll lead projects end to end, working closely with engineering and stakeholders, and you'll help stand up design practice in our team. We expect a broad range of design skills, exceptional taste, and fluency with the latest AI design workflows. 

What you'll own 

• Design end to end across our vendor-facing and internal surfaces: research, flows, UI, and the details that make it usable at volume. 
• Work directly with product and engineering from the start of a problem, not just at handoff, shaping what gets built and not only how it looks. 
• Use AI-assisted design and prototyping tools as part of your default workflow, moving from idea to tested design fast, and help bring those workflows into our existing legacy designs. 
• Establish research and customer insight practice, so evidence is embedded from problem framing through delivery. 
• Drive competitor and market analysis, including the best current design patterns and industry examples, and use it to shape design direction and inform strategic priorities across teams. 
• Ground decisions in analytics and real usage data rather than preference alone. 
• Build and maintain a design system that holds up as the product and the team grow. 
• Give engineering enough clarity to build confidently, without needing pixel-perfect specs for everything. 

Requirements 

• 5+ years designing digital products for mobile and web. 
• A portfolio that demonstrates both design sensibility and real product depth. 
• Demonstrated research ability: you can plan it, run it, and turn it into direction. 
• Fluency with AI tools, with the ability to work directly in code rather than relying solely on prompts. 
• Strong Figma fundamentals: components, auto layout, variables, and systems that hold up under other people's hands. 
• Excellent communication, with a track record of working effectively with US-based stakeholders. 

Nice to have 

• Experience in retail, fueling, or loyalty domain products. 
• Experience improving user flows in complex domains with a large user base and high event volume. 
• Motion and brand design skills you can apply to product and marketing surfaces. 

PAR Retail Offers:

- Long-term employment;

- Competitive compensation with regular performance-based salary and career development reviews;

- Paid vacations and sick leaves;

- Health insurance program;

- Flexible working hours;

- Sponsored company educational program, corporate library;

- A unique and friendly environment where everyone can explore and learn new technologies.