Jobs at Djinni

About the Role:

We are seeking a motivated Junior Verification Engineer to join our VLSI design and verification team.

This is an excellent opportunity for new graduates with strong academic training in digital design, verification methodologies, and SystemVerilog/UVM.

Responsibilities:

Develop and execute verification testbenches using Verilog/SystemVerilog and UVM

Implement functional and constrained-random tests for block-level and SoC-level designs

Create coverage models (functional, code, assertion-based) and drive coverage closure

Debug simulation failures, interface mismatches, and RTL issues

Write and maintain scoreboards, monitors, agents, drivers, and checkers in UVM

Review design specifications, extract test requirements, and build verification plans

Run regressions, triage failures, and document results

Collaborate closely with RTL designers, DFT, backend, and system architects

Required Qualifications:

B.Sc. or M.Sc. in Electrical/Computer Engineering or related field

Strong academic background in digital logic, computer architecture, and VLSI design

Hands-on experience with Verilog and SystemVerilog (labs, projects, internship)

Basic understanding of UVM methodology

Familiarity with simulation tools (VCS, QuestaSim, Xcelium or similar)

Ability to read and understand RTL code

Good analytical and debugging skills

Strong motivation to grow in advanced functional verification

Nice-to-Have Skills:

Coursework or project experience with UVM testbench development

Familiarity with assertion-based verification (SVA)

Basic scripting (Python, Perl, Shell, TCL)

Experience with coverage-driven verification

Exposure to SoC-level interfaces (AXI, PCIe, DDR, Ethernet, SPI, I2C)

What We Offer:

Full training in modern verification methodologies (UVM, SVA, CRV)

Work with cutting-edge IPs and SoC architectures

Mentorship from senior verification and architecture teams

Clear growth path toward UVM specialist, verification lead, or architect

We design integrated circuits for consumer, medical and automotive markets. The majority of these designs are complex SoC/ASIC architectures that integrate IPs, such as ARM and RISC-V CPUs and peripherals, DSP cores, analog cells and other IPs with progressive technology nodes: 24, 10, 7,  3 nanometers.

In our daily work we constantly face challenges that requires out of box thinking. This makes our lives an interesting and challenging adventure. Such attitude permits creation of products full of features that often outperform market. We are constant learners, the same we expect from our new employees. Hence, we’d be happy to meet passionate and keen on learning, bright young individuals.

Below is a brief list of skills/knowledge that ideally suit our job profile. Still it’s not an issue if you don’t possess some of those. To our opinion the fundamental engineer’s skills are problem solving and ability to learn.

Desired knowledge you may possess:

• Good understanding of digital/analog electronics and semiconductors physics
• FPGA placement and routing using EDA tools
• Experience with PCB design using such tools such as OrCAD, Altium Designer or similar
• Basic knowledge of scripting languages such as Tcl, Python, Make
• Beginner’s level of English

Optional skills you may have:

• FPGA design using HDLs or schematics editor
• Embedded systems design using IDEs such as Keil, AtmelStudio, IAR

We offer:

• Part- or full-time employment, flexible schedule
• On-job training in our Kyiv office with high skilled professionals
• Potential growth in the direction of ASIC design
• Paid sick leave and vacation

We design integrated circuits for consumer, medical and automotive markets. The majority of these designs are complex SoC/ASIC architectures that integrate IPs, such as ARM and RISC-V CPUs and peripherals, DSP cores, analog cells and other IPs with progressive technology nodes: 14, 10, 8, 7 nanometers.

You will be responsible for digital logic design and verification. Besides, you'd be able to learn and improve related methodologies. Below is a brief list of skills/knowledge that ideally suit our job profile. Still it’s not an issue if you don’t possess some of those. To our opinion the fundamental engineer’s skills are analytical thinking and ability to learn.

Essential qualifications:

-Degree in Electronics or related fields

-Good understanding of digital electronics

-Experience with EDA tools (Xilinx, Mentor Graphics, Synopsys or similar)

-Beginner’s level of English or higher

Optional qualifications you may have:

-FPGA design using HDL (Verilog, VHDL) or schematics editor

-IC design verification using System Verilog

-CPU architecture knowledge, embedded SW development

We offer:

-Full-time employment, flexible schedule

-On-job training in our Kyiv office with high skilled professionals

-Potential growth in directions of ASIC/FPGA design

-Social benefits, modern and comfortable office facilities

We design integrated circuits for consumer, medical and automotive markets. The majority of these designs are complex SoC/ASIC architectures that integrate IPs, such as ARM and RISC-V CPUs and peripherals, DSP cores, analog cells and other IPs with progressive technology nodes: 24, 10, 7,  3 nanometers.

In our daily work we constantly face challenges that requires out of box thinking. This makes our lives an interesting and challenging adventure. Such attitude permits creation of products full of features that often outperform market. We are constant learners, the same we expect from our new employees. Hence, we’d be happy to meet passionate and keen on learning, bright young individuals.

Below is a brief list of skills/knowledge that ideally suit our job profile. Still it’s not an issue if you don’t possess some of those. To our opinion the fundamental engineer’s skills are problem solving and ability to learn.

Desired knowledge you may possess:

• Good understanding of digital/analog electronics and semiconductors physics
• FPGA placement and routing using EDA tools
• Experience with PCB design using such tools such as OrCAD, Altium Designer or similar
• Basic knowledge of scripting languages such as Tcl, Python, Make
• Beginner’s level of English

Optional skills you may have:

• FPGA design using HDLs or schematics editor
• Embedded systems design using IDEs such as Keil, AtmelStudio, IAR

We offer:

• Part- or full-time employment, flexible schedule
• On-job training in our Kyiv office with high skilled professionals
• Potential growth in the direction of ASIC design
• Paid sick leave and vacation

We are looking for a junior backend VLSI engineer to join our Physical Design team.

This role is ideal for new graduates with strong academic foundations in digital design and VLSI who want to learn and execute a full RTL→GDSII implementation flow using Synopsys tools.

You will gain hands-on experience working on advanced semiconductor technologies, including nodes down to 7 nm, 5 nm, 3 nm, and 2 nm.

Responsibilities:

Assist in synthesis (Design Compiler / Fusion Compiler) from RTL to gate-level netlist

Support floorplanning, power planning, and clock tree design

Perform place and route (P&R) using ICC2 / Fusion Compiler

Contribute to timing analysis and closure using PrimeTime (STA)

Run physical verification checks: DRC, LVS, antenna, IR-drop, EM

Prepare and validate design constraints (SDC, clock definitions, I/O timing)

Help generate and validate physical deliverables (LEF/DEF, SPEF, SDF)

Collaborate with RTL, DFT, package, verification, and integration teams

Document design steps, results, and signoff data

Required Qualifications:

B.Sc. or M.Sc. in Electrical Engineering, Computer Engineering, or related field

Strong understanding of digital logic, synchronous design, and timing fundamentals

Academic exposure to VLSI backend flows

Basic familiarity with: synthesis, place & route, STA

Scripting skills (TCL, Python, Shell)

Strong analytical and problem-solving mindset

Motivation to learn deep-submicron implementation techniques (FinFET and GAA nodes)

Nice-to-Have Skills

Exposure to Synopsys tools (DC, ICC2, PT) through coursework or projects

Understanding of setup/hold timing, OCV, derates, clock uncertainty

Basic knowledge of physical effects: congestion, crosstalk, IR-drop, EM

Linux environment experience

Familiarity with Git or similar tools

What We Offer:

Hands-on work on advanced semiconductor nodes down to 2 nm

Full training in modern RTL→GDSII physical design flows

Mentorship from senior PD and STA engineers

Opportunity to work on high-performance ASICs and SoC designs

Clear growth path toward P&R specialist, STA engineer, PD lead, or chip integration engineer

We are looking for highly motivated junior engineers to join our Design-for-Test (DFT) team.

This is an excellent opportunity for graduates who want to build expertise in Scan, Memory BIST, and JTAG within advanced VLSI development.

Responsibilities:

Learn and support implementation of scan insertion and scan chain architecture

Assist in ATPG pattern generation and test coverage analysis

Participate in Memory BIST (MBIST) integration and verification

Work with JTAG / IEEE 1149.1 boundary scan concepts and flows

Help debug test-related issues at RTL and gate level

Collaborate with senior DFT engineers on SoC-level test strategy

Required Background:

Academic knowledge in digital logic, VLSI design, and computer architecture

Basic familiarity with DFT concepts: scan, ATPG, BIST, boundary scan

Understanding of Verilog or VHDL

Scripting basics (Python, TCL, Shell)

Good analytical and problem-solving skills

Strong motivation to learn industry-standard DFT tools and flows

What We Offer:

Full training in Scan, MBIST, JTAG, ATPG, and DFT methodologies

Mentorship by experienced DFT engineers

Exposure to advanced SoC development flows and signoff

Growth path toward senior DFT, test architecture, or silicon bring-up roles

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

As EverHelp is constantly growing, we are in search of a Growth Marketing Specialist to join one of our client projects — a global EdTech product where children learn languages. The mission of this role is to build and scale the B2C growth engine and drive revenue growth through acquisition, conversion, and organic channels.

The working schedule is full-time (8 hours/day), with at least 6 hours of overlap with CET business hours.

Important! It’s a ontract-based cooperation with the opportunity to transition to long-term collaboration after 6 months based on performance.

Your future responsibilities include:

• Optimize marketing funnels and conversion rates to increase user acquisition and convert trial users into paying customers;
• Plan, launch, and manage paid campaigns across Google Ads and Meta;
• Focus on scaling acquisition channels (SEO, paid ads, referrals) as the main growth driver;
• Transform the existing video content library into high-performing short-form content for platforms such as TikTok, Reels, and YouTube Shorts;
• Manage and scale paid marketing budgets with a performance-first approach (no strict limits if campaigns show positive ROI);
• Build and maintain marketing analytics systems to track and report performance;
• Collaborate directly with the founder and participate in monthly strategy reviews to define growth direction.

Needed experience & skills:

• 3–5 years of experience in B2C growth marketing (EdTech, SaaS, or subscription-based products preferred);
• English level — Upper-Intermediate or higher (French is a plus);
• Strong expertise in Conversion Rate Optimization (CRO);
• Hands-on experience with Google Ads and Meta campaigns;
• Experience with SEO strategy development and content-driven growth;
• Familiarity with App Store Optimization (ASO);
• Experience working with marketing analytics and performance tracking;
• AI-native mindset: ability to actively use AI tools to optimize workflows and move faster;
• Strong analytical thinking with a data-driven approach (analytics > creativity).

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy;
• The possibility to work fully remotely;
• 20+ vacation days and 10 sick leave;
• A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team.

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

As EverHelp is constantly growing, we are in search of a Growth Marketing Specialist to join one of our client projects — a global EdTech product where children learn languages. The mission of this role is to build and scale the B2C growth engine and drive revenue growth through acquisition, conversion, and organic channels.

The working schedule is full-time (8 hours/day), with at least 6 hours of overlap with CET business hours.

Important! It’s a ontract-based cooperation with the opportunity to transition to long-term collaboration after 6 months based on performance.

Your future responsibilities include:

• Optimize marketing funnels and conversion rates to increase user acquisition and convert trial users into paying customers;
• Plan, launch, and manage paid campaigns across Google Ads and Meta;
• Focus on scaling acquisition channels (SEO, paid ads, referrals) as the main growth driver;
• Transform the existing video content library into high-performing short-form content for platforms such as TikTok, Reels, and YouTube Shorts;
• Manage and scale paid marketing budgets with a performance-first approach (no strict limits if campaigns show positive ROI);
• Build and maintain marketing analytics systems to track and report performance;
• Collaborate directly with the founder and participate in monthly strategy reviews to define growth direction.

Needed experience & skills:

• 3–5 years of experience in B2C growth marketing (EdTech, SaaS, or subscription-based products preferred);
• English level — Upper-Intermediate or higher (French is a plus);
• Strong expertise in Conversion Rate Optimization (CRO);
• Hands-on experience with Google Ads and Meta campaigns;
• Experience with SEO strategy development and content-driven growth;
• Familiarity with App Store Optimization (ASO);
• Experience working with marketing analytics and performance tracking;
• AI-native mindset: ability to actively use AI tools to optimize workflows and move faster;
• Strong analytical thinking with a data-driven approach (analytics > creativity).

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy;
• The possibility to work fully remotely;
• 20+ vacation days and 10 sick leave;
• A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team.

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

As EverHelp is constantly growing, we are in search of a User Acquisition Specialist to join one of our client projects — a global EdTech product where children learn languages. The mission of this role is to build and scale the B2C growth engine and drive revenue growth through acquisition, conversion, and organic channels.

The working schedule is full-time (8 hours/day), with at least 6 hours of overlap with CET business hours.

Important! It’s a ontract-based cooperation with the opportunity to transition to long-term collaboration after 6 months based on performance.

Your future responsibilities include:

• Optimize marketing funnels and conversion rates to increase user acquisition and convert trial users into paying customers;
• Plan, launch, and manage paid campaigns across Google Ads and Meta;
• Focus on scaling acquisition channels (SEO, paid ads, referrals) as the main growth driver;
• Transform the existing video content library into high-performing short-form content for platforms such as TikTok, Reels, and YouTube Shorts;
• Manage and scale paid marketing budgets with a performance-first approach (no strict limits if campaigns show positive ROI);
• Build and maintain marketing analytics systems to track and report performance;
• Collaborate directly with the founder and participate in monthly strategy reviews to define growth direction.

Needed experience & skills:

• 3–5 years of experience in B2C growth marketing (EdTech, SaaS, or subscription-based products preferred);
• English level — Upper-Intermediate or higher (French is a plus);
• Strong expertise in Conversion Rate Optimization (CRO);
• Hands-on experience with Google Ads and Meta campaigns;
• Experience with SEO strategy development and content-driven growth;
• Familiarity with App Store Optimization (ASO);
• Experience working with marketing analytics and performance tracking;
• AI-native mindset: ability to actively use AI tools to optimize workflows and move faster;
• Strong analytical thinking with a data-driven approach (analytics > creativity).

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy;
• The possibility to work fully remotely;
• 20+ vacation days and 10 sick leave;
• A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team.

Avanquest is the software publishing subsidiary of Claranova, a French group of innovative technological solutions, established in many countries, with revenues exceeding $500 million. At Avanquest, we create reliable and intuitive software solutions that satisfy our customers through 3 key product types: PDF software, photo editing software (Inpixio), and utility software to improve PC performance and security. Mainly offered as Software as a Service (SaaS), our products are sold in more than 150 countries and are translated into more than 15 languages worldwide.

Avanquest is:

• a multicultural collaborative group;
• an ambitious company in rapid development;
• a place where each Talent has its place to contribute its know-how and have a real impact on large-scale projects;
• an environment where productive initiatives are always recognized at their true value.

Job details:
The Desktop C++ Developer will be directly reported to the Team Lead. The person will work directly with all colleagues from different expert areas, namely software developers, QA Engineers, and Designers. This position covers active participation in Utilities Product Development process, including support and developing new features.

Responsibilities:

• Ability to tell about the problem and/or make a resolution for an issue;
• Following personal deadlines and estimating different tasks;
• Communication with Team Lead/PM about the project;
• Collaborate with other colleagues from different expert areas, namely software developers, QA Engineers, and Designers.

Requirements:

• 3+ years of C++ programming experience;
• STL/Boost libraries knowledge;
• Experience with Git;
• Experience in estimation and scope decomposition;
• Serialization data types understanding (JSON, XML);
• Familiarity with object-oriented design principles and patterns;
• Familiarity with multi-threaded programming and concurrency principles;
• Experience developing and debugging multi-threaded applications;
• Understanding of integration between C++ desktop applications and web-based frontends;
• Ability and willingness to learn new programming languages and technologies;
• At least Intermediate English level.

Will be a plus:

• Knowledge of JavaScript (ES6+) fundamentals;
• Experience with React (functional components, hooks, state management);
• Sc./B.A. degree in computer science, engineering or a related discipline.
   

What we offer:

• A fair compensation for your value;
• Bonus program, paid vacation leave, and more;
• We are committed to maximizing your potential and ensuring your professional development;
• Interaction with local and international teams;
• A friendly and collaborative work environment, where authenticity and well-being are a priority.

We’re looking for a Talent Sourcer who doesn’t just search — but truly knows how to find the right people fast, precisely, and with full context of the niche. If you already have experience in iGaming, enjoy sourcing, Boolean magic, and creative approaches — let’s talk.

What you’ll be doing:

• Actively sourcing candidates via LinkedIn, Djinni, Telegram, job boards, Boolean/X-Ray search
• Engaging with candidates: writing personalized outreach messages, conducting initial screenings, improving reply rates
• Building and maintaining candidate pipelines, keeping records up to date in the ATS, basic reporting
• Collaborating closely with recruiters and hiring managers to clarify profiles and adjust search strategies
• Analyzing sourcing channels, testing new tools, and continuously optimizing sourcing processes

What we’re looking for:

• At least 3 years of experience as a Talent Sourcer or IT Recruiter
• Previous work in iGaming / gambling / affiliate / betting — you understand the industry context
• Hands-on experience with Boolean/X-Ray search, LinkedIn Recruiter, Djinni, Telegram sourcing
• You write outreach messages people actually want to read
• Strong self-organization skills — you can juggle multiple roles and not miss a beat
• English level: Intermediate or higher (for candidate communication)

Nice to have:

• Completed courses in IT Recruitment / Sourcing
• Understanding of talent markets in LATAM, EU
• Experience working in fast-paced product teams (e.g., performance marketing, high-risk niches)

What we offer:

• Competitive compensation package with performance-based incentives
• Health Insurance compensation
• Sports benefits
• 21 working days of paid vacation per year
• 25 paid sick days annually — no doctor’s note required
• 3 additional paid days off per year for personal use
• Partial reimbursement for psychological support sessions
• $600 annual education budget
• Paid business trips to our Cyprus HQ

Profisea is a boutique DevOps and Cloud company – Premier Partner of AWS, specializing in Cloud Architecture, DevOps, DevSecOps and FinOps.  
We are seeking a highly motivated Junior Project Manager to join our dynamic team. This role is perfect for someone eager to grow their project management skills in a fast-paced, rapidly evolving environment. You will have the opportunity to work closely with Senior Project Manager and cross-functional teams, gaining hands-on experience while managing smaller projects and supporting larger initiatives. This role offers excellent growth potential, with a focus on learning and development. 
 
Responsibilities: 
 

• Assist in the planning, coordination, and execution of multiple projects in parallel. 
• Work alongside senior project managers to ensure projects are delivered on time, within scope, and budget. 
• Develop project documentation including project plans, timelines, and status reports. 
• Coordinate with stakeholders to gather requirements, track progress, and communicate project updates. 
• Assist in identifying project risks and developing mitigation strategies. 
• Support the team in maintaining and improving project management processes. 
• Participate in team meetings, providing input on project status and suggesting improvements. 
• Gain knowledge of various project management tools and methodologies. 

 
Skills & Qualifications: 
 

• Knowledge of English - Upper Intermediate + 
• Bachelor’s degree in Business, Project Management, or related field will be a plus. 
• Strong organizational and multitasking skills with the ability to manage multiple priorities. 
• Eagerness to learn and adapt quickly in a fast-paced environment. 
• Excellent communication skills, both written and verbal. 
• Ability to work collaboratively with cross-functional teams. 
• Basic understanding of project management principles and tools (e.g., MS Project, JIRA, Trello). 
• Problem-solving mindset with attention to detail. 
• Strong analytical, planning, and organizational skills with an ability to manage competing demands; 
• Good negotiation skills, knowledge of business etiquette, excellent communication skills; 
• Strong team orientation and the ability to build cohesiveness to achieve results. 

 
What we offer: 
 

• Opportunity to be part of a fast-growing company and to grow with us  
• Being at the peak of DevOps and Cloud services industry  
• Professional working environment, where you’d be an essential member of our company 

Join a fast-growing iGaming project as an SMM Manager and take full ownership of our social media presence. You will play a key role in scaling our audience, boosting engagement, and driving conversions across multiple markets. 

Responsibilities:

• Develop and execute content strategies tailored to different GEOs and target audiences
• Create and manage content plans (daily / weekly / monthly)
• Adapt content for multiple platforms: Instagram, Telegram, WhatsApp, YouTube
• Manage and continuously update all social media channels
• Publish posts, stories, newsletters, and video content
• Moderate comments and direct messages, ensuring timely responses
• Drive growth in followers, engagement, website traffic, registrations, and deposits
• Collaborate closely with the CRM team and align with their campaigns and activities
• Assign tasks to designers and video production teams
• Ensure high quality of creative assets (banners, stories, videos)
• Track and analyze key performance metrics (CTR, Conversion to deposit, Cost per registration (CPA), Engagement rate)
• Prepare regular performance reports
• Identify insights, trends, and growth opportunities

Requirements:

• Proven experience in iGaming / online casino (mandatory)
• Strong understanding of key metrics: FTD, NGR, Retention
• Hands-on experience managing Telegram, Instagram, WhatsApp, and YouTube
• Experience working with CRM tools and audience segmentation
• English proficiency (required)

What we offer:

• Competitive salary. Performance-based bonuses tied to ROI and growth KPIs.
• 21 paid vacation days, 25 sick days, and 3 personal days per year.
• $600 annual L&D budget for courses, conferences, or mentorship.
• Business trips to our Cyprus HQ and international industry events.
• Team culture: regular offsites, team buildings, and company events.
• Transparent processes, no micromanagement — full ownership of your results.

MyWorkDrive empowers enterprises with secure remote file sharing, enabling access to on-premises and cloud storage file servers via mapped drives, web browsers, or mobile clients - without the need for a VPN.

Position Overview

We are expanding our Support and QA teams and seeking a seasoned, remote IT professional/Systems Administrator to serve as a Level 3 Senior Support Engineer for enterprise customers. In this role, you will handle the most complex escalations, support hybrid identity and storage deployments, and ensure seamless integration between on-premises Windows/AD environments and Microsoft cloud services. 

You will combine mastery of Windows identity and Microsoft cloud (Entra ID, Azure Files/Blob, SharePoint, Graph, Intune, SAML) with a strong customer-first mindset—treating every customer issue as our problem to solve.  

Schedule

• Full-time, Monday to Friday 9 AM - 6 PM Pacific time, with flexibility for occasional off-hours support for critical incidents or maintenance windows.

Key Responsibilities

Customer Support & Troubleshooting

• Act as the senior escalation point for complex issues related to Active Directory, Entra ID (Azure AD), ADFS, SMB, Kerberos, NTLM, and Windows identity. 
• Assist IT Administrator customers with installation, configuration, and advanced troubleshooting of MyWorkDrive products in diverse Windows Server, Active Directory, and Azure environments. 
• Diagnose and resolve authentication and authorization issues involving Azure Files, Azure Blob, SharePoint, Enterprise Apps, SAML SSO, and Graph API permissions.  
• Understand unique client use cases and challenges to design solutions that ensure compatibility, performance, and security across hybrid environments. 
• Maintain detailed documentation of customer environments, troubleshooting steps, and resolutions in helpdesk and knowledge base systems.

Quality Assurance & Testing

• Build and manage test environments using Hyper-V, Azure, and representative customer configurations, including complex AD and Entra ID topologies. 
• Reproduce and isolate defects, perform rigorous QA testing, and file clear bug reports for development, including identity, SSO, and file access scenarios. 
• Validate fixes and new features related to Windows authentication (Kerberos/Interactive Logon), SAML, and Microsoft 365 integrations before general release.

Cross-Functional Collaboration

• Engage with a global customer base via email, helpdesk, and web meetings (Teams, Zoom) to resolve escalated issues and guide best practices. 
• Collaborate closely with engineering, product, and sales teams to manage critical support cases, drive continuous product improvements, and assist with pre-sales technical consultations as needed.

Customer Service Mindset

• Model a customer-first culture: your problem is our problem—no disdain, blame, or defensiveness toward customers.  
• Stay calm, empathetic, and solutions-focused in high-pressure situations, including outages and executive-level escalations. 
• Proactively set expectations, communicate clearly, and follow through on all commitments until resolution is fully confirmed by the customer.
• Consistently meets and strives to exceed defined SLAs for response and resolution times, ensuring customers feel prioritized and informed throughout the lifecycle of their requests.

Required Skills and Experience

Support and Communication

• Exceptional customer service skills, with a calm, empathetic, and solution-focused approach to every interaction. 
• Comfortable working with both highly technical administrators and non-native English speakers, adapting communication style accordingly (English proficiency: Upper-Intermediate or higher)
• Highly responsive, able to triage and prioritize critical issues such as service outages or security-impacting incidents. 
• Excellent written and verbal communication skills, including clear incident summaries, root cause explanations, and step-by-step remediation guidance.

Mindset

• Demonstrated ability to quickly learn and apply complex technical and theoretical information across identity, networking, and storage. 
• Strong sense of ownership: you drive issues to closure, collaborate proactively, and do not “throw problems over the wall.” 
• Entrepreneurial, self-directed, and comfortable working in a fast-moving, distributed team environment.

Extensive IT Background

• 10+ years of experience deploying and managing software in Windows Server/Active Directory and Azure environments. 
• 10+ years of hands-on experience in computer networking (TCP/IP, DNS, routing, firewalls, VPNs, load balancers, proxies).

Technical Mastery – Identity & Cloud

• Deep knowledge of Windows client and server OS, Active Directory, Group Policy, ADFS, and Windows authentication Kerberos, Delegation, Interactive Logo. 
• Mastery of Microsoft Entra ID (Azure AD) including Conditional Access, Enterprise App integrations, SAML/OIDC SSO, and application proxy scenarios.  
• Strong experience with Azure Files, Azure Blob Storage, SharePoint Online, and NTFS/SMB permissions in hybrid file-access architectures. 
• Hands-on experience configuring and troubleshooting SAML/SSO, including certificate management, claims rules, and federation with third-party IdPs. 
• Practical experience with Microsoft Graph API permissions, app registrations, and consent (delegated and application permissions) for enterprise apps. 
• Familiarity with Intune device management, compliance policies, and their interaction with Entra ID and Conditional Access.

Broader Technical Proficiency

• Experience with firewalls, security, switching, proxy/load balancing, Microsoft SQL, IIS, Office 365, and related enterprise tooling. 
• Familiarity with Android/iOS mobile devices, Azure File Storage, Active Directory Trusts, NTFS file sharing, Hyper-V, and SAML/SSO.

Education & Certification

• Bachelor’s degree in Computer Science, Information Systems, or related field (preferred).
• CompTIA, MCSE or related Microsoft certification (e.g., modern Microsoft 365/Azure certifications) preferred.

What We Offer

• Long-term collaboration with a globally trusted enterprise software company.
• Competitive compensation through a contractual cooperation model.
• Fully remote work arrangements.
• Opportunity to work with an experienced, international development team on a mature, enterprise-scale product.

SPLIT Development is looking for a Backend Engineer who can build reliable and scalable systems ⚡
 

What you’ll do:

• Develop features for our agentic services platform
• Build scalable, secure APIs and backend services
• Deploy solutions in client environments using Docker
• Collaborate with product and frontend teams to integrate AI-driven functionality
• Conduct code reviews and mentor junior engineers
   

What we expect:

• 5+ years of experience in software engineering (preferably in startups)
• Proficiency in Python (Django); additional experience with Java or JavaScript is a plus
• Experience with cloud platforms (AWS, Azure, GCP)
• Knowledge of modern development practices and CI/CD
• Skills in system design and building scalable architectures
   

Nice to have:

• Familiarity with AI/ML technologies
• Experience with containerization (Docker, Kubernetes)
• Contributions to open-source projects
• Experience working in fast-growing startup environments
   

Conditions:

• 📍 Start date: ASAP
• 🕓 Full-time (40 hrs/week)
• 📑 Long-term contract
• 💰 Compensation depends on experience; we are looking for high-level professionals