Jobs at Djinni

ROIcamp is a media buying team that works exclusively with the dating vertical. The parent company has been building and monetizing dating products since 2011; the team is 40+ people and fully remote. We buy traffic on Meta, Google, TikTok, push and native placements, and we measure ourselves on paying users rather than on leads.

About the role

This is not a caretaker position. You are building an SEO direction from zero. ROIcamp has monetized dating traffic since 2011, and our media buying (buying paid traffic at scale from ad platforms) runs like clockwork, yet SEO has never been systematic here. You change that: you decide which sites and GEOs (the countries and regions we target) to launch, hire the team, defend the budgets, and own the outcome.

What sets this apart from a typical SEO lead role is KPI depth. We measure the direction in paying users rather than positions or sessions, because our BI shows the whole funnel from a SERP click through to the rebill, the recurring charge a subscriber pays after the first payment. You report to the Head of Media Buying.

That cuts both ways. You will never justify SEO in abstractions: showing how many subscriptions the portfolio delivered last quarter is enough. Equally, a session-growth chart will not carry an argument, because the buyers next to you have their traffic counted to the cent. You start with 1–2 specialists; copywriters, localizers, and technical support are already in place.

What you'll do

• Shape the portfolio strategy from scratch: how many sites, in which GEOs, around which clusters, and in what order.
• Hire and develop SEO specialists. We pick the first 1–2 together, after which the team is yours.
• Install the processes: sprints, audits, reporting, quality standards for content and links.
• Defend a quarterly budget with numbers and manage it across content, link building, domains, and tooling.
• Hold KPIs all the way to paying users, tracking organic traffic through registrations to subscriptions per site in BI.
• Balance risk across the portfolio: which sites we build white-hat for the long haul, where we test aggressive tactics, and what we lose if a bet fails.
• Partner with the tech lead on speed, indexation, and infrastructure, and with the creative team on content and localization.
• Present results and the next quarter's plan to the Head: what worked, what gets cut, what gets scaled.

Requirements

• 3+ years of SEO in competitive niches, including 1+ year as a lead with real hiring and a real budget.
• Organic growth cases documented down to conversions and revenue, not tool screenshots.
• A track record of building processes: you have turned SEO chaos into a working system before.
• Experience managing contractors and budgets for links, content, and domains.
• English B1+.

Nice to have

• Dating, gambling, or another vertical where the SERP is contested with real money.
• Sites you have taken from zero to payback.
• BI fluency, so you pull your own numbers instead of waiting for a report.

What we offer

• A rare opportunity to build a direction from zero inside a company that has monetized traffic for 15 years.
• Budget that follows the plan: defend it with numbers and it is approved, with no sign-off labyrinth.
• A short chain of command, with only the Head of Media Buying between you and a final decision.
• Infrastructure ready on day one: BI, technical support, copywriters, and localizers.
• Fully remote work and salary on a fixed date.

Growth path

Team Lead, then Head of SEO running several teams as the portfolio scales. The direction you build is your strongest argument in that conversation. The first-year horizon: a launched portfolio, a team running without micromanagement, and the first sites converting to paying users.

Compensation

$1,800–3,000 base plus quarterly KPI bonuses. Payouts on a fixed date.

Hiring process

A 30-minute screening call, then an interview with the Head, then a numbers-based review of your portfolio strategy, then an offer, all within up to 10 business days.

ROIcamp is a media buying team that works exclusively with the dating vertical. The parent company has been building and monetizing dating products since 2011; the team is 40+ people and fully remote. We buy traffic on Meta, Google, TikTok, push and native placements, and we measure ourselves on paying users rather than on leads.

About the role

For fifteen years the company bought traffic project by project, until that structure became a constraint on growth. ROIcamp is the answer: a dedicated traffic brand, and you are its first hire. You will build the media buying department from zero, with backing few startups get.

In-house dating products have run since 2011, while account farming (the team that registers and warms up ad accounts), creative and analytics already operate as separate departments. Budgets need no investor sign-off. Your scope covers source strategy, hiring team leads and buyers, unit economics and the department P&L. You report directly to the owner, with no layers in between.

What you'll do

• Draft the hiring plan and assemble the department: team leads per source, middle and senior buyers, close integration with farming and creative.
• Set source and GEO strategy, with Meta as the core channel (~70% of dating traffic comes from it) and Google and TikTok added when the numbers justify it.
• Build the department's unit economics around the click → registration → activation → subscription → rebill funnel (rebill is the recurring charge on a renewed subscription): spend, revenue, cohort LTV, P&L planning.
• Establish a testing rhythm: hypothesis, creative delivered in 24–48 hours, test, and a scale decision against fixed criteria.
• Agree SLAs with farming on account queues, cross-team priorities and reserves for ban waves.
• Build reporting and dashboards with analytics: daily cuts per buyer, weekly cuts per team, and a monthly P&L for the owner.
• Design the buyer compensation grid on the formula Bonus = % × (revenue − spend − consumables), keeping it transparent and market-competitive.
• Defend quarterly budget frameworks with the owner, then allocate those budgets inside the department yourself.

Requirements

• 4–6+ years in media buying, including 2+ years leading a team of 5+ buyers.
• A record of profit at $100k+/month in spend, reviewed together on real cases and numbers.
• Dating vertical experience specifically: you understand subscription and rebill economics, not cost per lead alone. Backgrounds limited to nutra, sweepstakes or gambling are not a fit.
• First-hand knowledge of Meta infrastructure: account farming, agency accounts, moderation and ban waves.
• Experience hiring buyers and building reporting people actually use to make decisions.
• P&L thinking: you can tell the owner where every dollar went and what it returned.

Nice to have

• Hands-on Google Dating & Companionship certification.
• An industry network: buyers, service providers, direct advertisers.
• Experience launching a department or a channel from zero.

What we offer

• A mandate to build the department your way: structure, people, sources and processes are your calls within agreed frameworks.
• Budgets from a company that has earned on dating for 15 years, with no investor pitches or funding rounds to wait for.
• Farming, creative and analytics already running as separate departments, so you connect to them rather than build them.
• Fully remote work on a B2B or gig contract, the same terms as the team you will hire.
• Base salary plus a percentage of department profit, paid on a fixed date every month.

Growth path

The next level is CMO scope: all paid channels of the company, plus influence on product strategy through buying data. Once the department reaches stable profit, a wider mandate is a question of numbers, not internal politics.

Compensation

$4,000–6,000 base plus a percentage of department profit. Profit is calculated transparently as revenue minus spend minus consumables; your share follows a grid fixed in a written offer. Payouts land on a fixed date every month.

Hiring process

A 30-minute screening call, an interview with the owner, and a numbers-based strategy review on real inputs we provide, followed by an offer. The full cycle takes up to 10 business days. We sign an NDA before discussing product details in depth.

ROIcamp is a media buying team that works exclusively with the dating vertical. The parent company has been building and monetizing dating products since 2011; the team is 40+ people and fully remote. We buy traffic on Meta, Google, TikTok, push and native placements, and we measure ourselves on paying users rather than on leads.

About the role

Our buying track has three steps: a farmer prepares advertising accounts, an assistant works inside them, and a buyer owns the budget. You join at the second step. You learn on live campaigns with real spend rather than on simulators or course exercises.

You are paired with one specific media buyer, the person who plans advertising campaigns and manages their budget, you see their decisions every day, and you gradually take over harder parts of the work. ROIcamp has been running dating traffic since 2011, so the feedback you get at daily syncs comes from in-house practice rather than from public guides. You report to the Meta team lead.

What you'll do

• Duplicate and launch campaigns from the buyer's brief, following the given structure, bids, and targeting, and asking questions until you understand why each setting is there.
• Monitor campaign statuses and moderation, so that a rejected creative, meaning an advertising image or video together with its copy, is caught while the buyer is busy elsewhere.
• Prepare daily account reports covering spend, conversions along the click, registration, subscription, and rebill funnel, and any anomalies. A rebill is the repeat automatic payment from a user who subscribed earlier.
• Run creative rotation: upload new assets, replace the ones that have stopped performing, and send requests to the creative team.
• Keep the infrastructure in order by receiving accounts from the farming team and watching payment methods and access.
• Review each week with your buyer and work through why one campaign is profitable and another is not.

Requirements

• A basic grasp of Meta Ads, whether from your own tests, a course, or adjacent work in social or search advertising. Screening checks understanding, not certificates.
• Precision, because a single mistake when duplicating a campaign sends budget in the wrong direction.
• Speed of reaction: a rejection at 9 a.m. cannot wait until lunch.
• The intention to grow into a buyer, which is exactly what this role exists for.

Nice to have

• Experience in account farming, meaning the preparation and warming up of advertising accounts, or familiarity with anti-detect browsers, which are tools that keep each account's digital fingerprint separate.
• Google Sheets at the level of pivot tables.
• English sufficient for reading interfaces and help documentation.

What we offer

• A mentor whose own KPIs include your growth, so teaching you is part of their job rather than a favor.
• Access to live campaigns from the first week instead of months of theory beforehand.
• Transparent promotion criteria in the form of a skills checklist.
• Daily syncs and campaign reviews with your buyer and the team lead, with tasks that get harder step by step.
• Fully remote work, with payouts on a fixed date.

Growth path

Typically after 4–6 months you launch your first campaigns of your own under the team lead's supervision, move up to junior buyer, and receive your first profit share under the open formula Bonus = % × (revenue − spend − consumables).

Compensation

$400–700 base. Payouts on a fixed date. On promotion to junior buyer, a higher base plus a share of profit.

Hiring process

A 30-minute screening call, then a practical task in a test advertising account, then a call with the team lead, then an offer. The whole process takes up to 5 business days.

ROIcamp is a media buying team that works exclusively with the dating vertical. The parent company has been building and monetizing dating products since 2011; the team is 40+ people and fully remote. We buy traffic on Meta, Google, TikTok, push and native placements, and we measure ourselves on paying users rather than on leads.

About the role

In most media buying teams (teams that buy paid traffic at scale and monetize the conversions), analytics stops at the ROI column inside the tracker. We work differently. ROIcamp has been in the dating vertical since 2011, and we count money across the entire funnel: click, registration, subscription, and rebill, the recurring charge a subscriber pays after the first payment and the point where most of the revenue is actually made.

The buyer bonus formula is open to the whole team, and it runs on data that you collect and validate. Your numbers become someone's paycheck, so when a buyer opens the dashboard at month end, every cell has to be trustworthy. Building and holding that level of trust is the core of this job. You report to the Head of Media Buying.

What you'll do

• Stitch the tracker and product analytics into a single pipeline, so that a click recorded in the tracker (the system that logs ad clicks, conversions, and spend for every campaign) can be matched to the payment it eventually produced.
• Build BI dashboards that cross spend, revenue, and LTV by source, campaign, GEO (the country or region a campaign targets), and individual buyer.
• Run cohort analysis covering conversion to subscription, retention, rebill dynamics, and LTV forecasts 3–6 months out.
• Validate bonus calculations and reconcile the underlying data before payout, so that no number reaches a buyer unchecked.
• Host weekly reviews with the buying teams on which cohorts pay back, which campaigns deserve more budget, and where LTV is sagging.
• Set up anomaly alerts for fraud patterns, discrepancies between tracker and product, and sudden drops in conversion.
• Agree with the tech lead on which events and parameters tracking has to pass through so that the two data sources reconcile.

Requirements

• 2+ years in performance or product analytics.
• Confident SQL together with at least one BI tool such as Tableau, Looker, or Metabase.
• Hands-on cohort analysis and LTV forecasting from real work rather than coursework.
• A working command of subscription funnel unit economics, including why the rebill matters more than the first payment.

Nice to have

• Python for building pipelines and models.
• Familiarity with trackers such as Keitaro, Binom, or Voluum, and with S2S postbacks (server-to-server callbacks that report a conversion back to the tracker).
• A background in a dating or subscription product.

What we offer

• Fully remote work, judged on output rather than online status.
• Fifteen years of accumulated product data to work with, which means real cohorts rather than a startup with no history.
• Direct visibility, since buyers and the Head open your dashboard every morning.
• A tooling budget approved as soon as you can justify it with numbers.
• Salary paid on a fixed date.

Growth path

Analyst, then Senior Analyst, then Head of Analytics with your own team as the department scales. The promotion criterion is straightforward: the system you built runs without you steering it by hand.

Compensation

$1,800–2,800 base plus result-based bonuses. Payouts on a fixed date.

Hiring process

A 30-minute screening call, then an interview, then a compact test of up to 3 hours built on a real case with anonymized data, then an offer.

ROIcamp is a media buying team that works exclusively with the dating vertical. The parent company has been building and monetizing dating products since 2011; the team is 40+ people and fully remote. We buy traffic on Meta, Google, TikTok, push and native placements, and we measure ourselves on paying users rather than on leads.

About the role

We have bought dating traffic since 2011, and for most of that time from Meta, where every launch begins with the question of whether the account will survive until the evening. In-app buying removes that question: accounts on Unity Ads, AppLovin, Moloco and Mintegral are not lost in ban waves, the inventory is enormous, and the auction rewards math rather than cloaking skills.

Dating adds its own requirement, because optimization runs deeper than in gambling: instead of stopping at the first deposit you follow each cohort down the full click → registration → subscription → rebill funnel (rebill is the recurring charge on a renewed subscription) and earn on repeat charges.

You will be the first in-app buyer here, which effectively means writing the playbook for the source. You report to the Head of Media Buying, with the creative, farming (the team that registers and warms up ad accounts) and analytics teams alongside you.

What you'll do

• Launch and manage campaigns on Unity Ads, AppLovin, Moloco and Mintegral, and propose new SDK networks for testing with a supporting rationale.
• Build bundle whitelists and blacklists to cut junk inventory before it consumes the budget.
• Configure funnel events in AppsFlyer, from install through to subscription and rebill, and reconcile them with Keitaro.
• Optimize for repeat-paying cohorts rather than for a cheap install or a single payment.
• Scale profitable campaigns across GEOs and sources with no budget ceiling.
• Brief the creative team on video, playable and rewarded formats, with assets returned in 24–48 hours.
• Own unit economics together with the analytics team: CPA, cohort LTV and payback by day.
• Present your numbers to the Head of Media Buying once a week, covering what scales, what gets cut and why.

Requirements

• 1.5+ years buying in-app or SDK traffic, with cases from the last 3–4 months you can walk through on real numbers.
• Confident use of AppsFlyer or Adjust: events, attribution and cohort reports.
• A solid grasp of mobile formats (video, interstitial, rewarded and playable) and how each behaves in the auction.
• The habit of judging campaigns by cohort ROI rather than by creative CTR.

Nice to have

• Experience in dating or another subscription vertical.
• Moloco or Mintegral at the DSP-logic level, not only self-serve.
• An eye for playable creatives and a clear view of which mechanics are worth testing.

What we offer

• A source without the ban cycle, so your time goes into optimization rather than account recovery.
• Test budgets from week one, allocated against your plan without approval bureaucracy.
• The chance to set the standard, since your campaigns become the playbook for the future in-app team.
• Creative, farming and analytics one chat away, with support available rather than solo problem-solving.
• Fully remote work in a team that has been running dating traffic since 2011.

Growth path

You will be the only in-app buyer at the start. After 6–12 months of steady profit a team forms around your campaigns, and you can grow into the team lead of the vertical with a share of the whole branch's profit.

Compensation

$1,000–2,500 base plus 10–20% of profit on a progressive grid. The formula is open: Bonus = % × (revenue − spend − consumables). Payouts are made on a fixed date every month.

Hiring process

A 30-minute screening call, a numbers-based walkthrough of your cases, and a final call with the Head of Media Buying, followed by an offer. The full cycle takes up to 10 business days.

ROIcamp is a media buying team that works exclusively with the dating vertical. The parent company has been building and monetizing dating products since 2011; the team is 40+ people and fully remote. We buy traffic on Meta, Google, TikTok, push and native placements, and we measure ourselves on paying users rather than on leads.

About the role

Paid traffic sources in dating live from ban to ban: accounts burn and campaigns die. Organic traffic does not burn, which is why we grow it as a long-term asset rather than a side experiment.

ROIcamp has been a media buying team in the dating vertical since 2011, meaning we buy paid traffic at scale and monetize it, and your field here is a portfolio of content sites for Tier-1 and Tier-2 GEOs (the countries and regions a site targets).

Every site is measured in money rather than rankings, specifically in how many registrations and subscriptions it brings. You report to the Team Lead SEO.

This is not agency work with twenty clients and reports written for their own sake. There is one portfolio, a long horizon, and full access to monetization data: BI shows you how much revenue the cluster you ranked six months ago is generating today. Dating is a competitive SERP, and that is precisely why a win there keeps paying for years.

What you'll do

• Build keyword research and content plans for Tier-1 and Tier-2 GEOs in English and in local languages, working with our localizers.
• Brief copywriters and review the texts they deliver, since cluster relevance is your responsibility rather than the contractor's.
• Own technical SEO across audits, indexation, Core Web Vitals, structured data, and internal linking.
• Grow the link profile through outreach, guest placements, donor vetting, and work on the domain portfolio.
• Analyze results beyond rankings, using BI dashboards that show an organic visitor's path to registration and subscription, and optimize for that path.
• Run experiments on new clusters, page formats, and new GEOs, each with a clear hypothesis and a deadline for proving it.
• Track algorithm updates and competitors in the niche, because the dating SERP moves quickly.

Requirements

• 2+ years in SEO with organic growth cases you can show in numbers.
• A technical foundation covering Screaming Frog, Search Console, indexation, and Core Web Vitals.
• Link building for Western GEOs that goes beyond marketplace placements.
• English B1+ for outreach and contractor communication.

Nice to have

• Competitive verticals such as dating, gambling, or finance.
• Basic HTML and CSS, plus the ability to brief a developer precisely.
• Multilingual sites and hreflang.

What we offer

• A compounding asset, since a page you rank keeps sending traffic a year later.
• Transparency that is rare in SEO: you see the money your work generates, not only the sessions.
• A link and content budget matched to your plan, without months of sign-offs.
• A production team already in place, including copywriters and localizers.
• Fully remote work and salary on a fixed date.

Growth path

Middle, then Senior owning strategy for part of the portfolio, then Team Lead as the direction expands. Cases decide the move: rank a cluster, show the conversions, and take the next step. The direction is young, so the ceiling is real, and roles get created for people who take on more.

Compensation

$800–1,500 for middle level and $1,500–2,200 for senior level, plus traffic KPI bonuses. Payouts on a fixed date.

Hiring process

A 30-minute screening call, then a case review with the team lead, then an offer. The whole process takes up to 7 business days.

ROIcamp is a media buying team that works exclusively with the dating vertical. The parent company has been building and monetizing dating products since 2011; the team is 40+ people and fully remote. We buy traffic on Meta, Google, TikTok, push and native placements, and we measure ourselves on paying users rather than on leads.

About the role

ROIcamp is a media buying team, which means we buy paid traffic at scale and monetize it inside dating products. When postbacks go down at night (postbacks are server-to-server callbacks that report each conversion back to our tracker), buyers spend the next morning without data, and every such hour burns real budget.

This role is not tracker administration but ownership of the whole buying-side stack: Keitaro or Binom, S2S postbacks, domains, servers, landing pages, and integrations with a product that has run in dating since 2011. The product side already exists; the new department's tracking stack does not, and you will build it from scratch, choosing the tools and carrying the accountability for them. You report to the Head of Media Buying.

The scale, stated plainly: one buying team and moderate volumes at the start, growing to millions of events a month within a year or two. We value not a fast initial setup but an architecture that survives a tenfold increase without a rewrite.

There is no legacy in your area, so the first technical decision here is yours. Every part of the stack carries a price: an extra second of landing load costs conversion, a lost postback distorts someone's bonus, a redundant redirect loses traffic.

What you'll do

• Design and roll out the tracking stack: tracker, traffic distribution, and S2S postbacks into the product, architected for millions of events a month.
• Wire the postback chain so every funnel step reaches the tracker without loss: click, registration, subscription, and rebill, the recurring charge a subscriber pays after the first payment.
• Run the domain infrastructure: registration, DNS, SSL, rotation of landing pages and prelanders (the intermediate pages a user sees before reaching the offer), speed, and fault tolerance.
• Integrate ad-source APIs and internal systems: automated statistics, cost synchronization, exports into BI.
• Build monitoring and alerting so a postback outage reaches you before it reaches a buyer.
• Automate the buyer routine: landing deploys, account infrastructure, and small tools the team uses daily.
• Guarantee data integrity together with the analyst, since tracker numbers must match the product to the cent: the open bonus formula is computed from them.
• Document the stack with diagrams, runbooks, and procedures, so it does not live in your head alone.

Requirements

• Tracker administration in Keitaro or Binom at real volumes, not on a demo install.
• S2S postbacks, API integrations, and webhooks, with the ability to debug a chain where a conversion has gone missing.
• Domains, DNS, SSL, Linux servers, and basic CDN configuration.
• Scripting in PHP, JavaScript, or Python at the level of shipping tools the team actually uses.

Nice to have

• Experience inside a media buying team or a CPA network.
• Anti-detect infrastructure and proxies.
• Cloudflare Workers and automated landing page deployment.
• A monitoring stack: Grafana, uptime bots, messenger alerts.

What we offer

• A stack you choose yourself and answer for yourself, rare for a senior engineer.
• Fully remote work, with no office timezone to orbit.
• Support from the company's product engineers, who have run this product since 2011.
• Budget for servers, services, and licenses, approved quickly when the numbers support it.
• Salary paid reliably on a fixed date.

Growth path

You start as the sole owner of tracking, become a Tech Lead hiring into your own area as the department grows, then lead the whole buying infrastructure. The first year is heavy on engineering and light on management, which suits someone who wants to build rather than coordinate.

Compensation

$2,200–3,200 base. Payouts on a fixed date.

Hiring process

A 30-minute screening call, then a technical interview, then a compact practical task, then an offer, all within up to 10 business days.

We're looking for an experienced Email Deliverability Specialist to take full ownership of our email channel and become the go-to expert for everything related to its stability, scalability, and performance.

This is not a traditional Email Marketing Manager role focused on launching campaigns. Instead, you'll own email as a critical product: managing domain and IP reputation, deliverability, infrastructure, and ensuring sustainable growth of our sending volumes.

Our current stack:

• Smartico — CRM/CDP and customer journey orchestration
• Mailgun — Email Service Provider (ESP)

As our business continues to grow rapidly, email volumes will increase significantly. We're looking for someone who knows how to scale responsibly by maintaining domain reputation, warming up infrastructure, keeping databases healthy, and continuously optimizing deliverability.

What We're Looking For

• Proven experience managing email deliverability at scale (hundreds of thousands of emails sent daily).
• Hands-on experience improving deliverability with measurable business results.
• Strong understanding of:
  • SPF
  • DKIM
  • DMARC
  • Domain & IP reputation
  • Gmail spam filtering mechanisms
• Experience warming up new domains and IPs.
• Experience recovering from blacklist incidents.
• Hands-on experience with ESP platforms (Mailgun is a strong advantage).
• Strong knowledge of Postmaster tools and deliverability monitoring.
• Analytical mindset with the ability to identify root causes rather than treating symptoms.
• English level sufficient for written communication with providers and blacklist services.

Nice to Have

• Experience in iGaming or Online Gambling.
• Experience with Smartico, Optimove, FastTrack, or similar CRM/CDP platforms.
• Experience scaling email traffic several times while maintaining deliverability.
• Understanding of the Indian market and Gmail-heavy user bases.

Responsibilities

Deliverability & Infrastructure

• Own domain and IP reputation management.
• Warm up new domains and IP addresses.
• Restore reputation after deliverability incidents.
• Manage IP pools and rotation in Mailgun.
• Monitor blacklists, investigate root causes, submit delisting requests, and prevent future issues.
• Maintain target KPIs

Database Management

• Maintain database hygiene using ZeroBounce or similar validation tools.
• Manage segmentation strategies and legacy audience policies.
• Configure sending caps and throttling rules.
• Prioritize traffic toward active and high-value customer segments.

Monitoring & Incident Management

• Monitor channel health daily using:
  • Google Postmaster Tools
  • Mailgun Optimize
  • MXToolBox
  • Smartico Data Studio
  • Automated Slack alerts
• Respond quickly to incidents such as:
  • Open Rate drops
  • Deliverability degradation
  • Domain/IP blacklisting
  • Large-scale delivery failures
• Prepare post-mortem reports and preventive action plans.
• Keep the CRM Lead and stakeholders informed about channel performance and incidents.

Channel Development

• Evaluate and onboard new email providers when needed.
• Consult CRM and Product teams on email best practices.
• Manage the email channel budget and invoice reconciliation.
• Own the Trustpilot process from the CRM side.
• Prepare regular reports on channel performance and improvements.

What We Offer

💻 Fully remote work from anywhere in the world.

⚡ Fast decision-making and minimal bureaucracy.

🤝 A friendly, collaborative team passionate about building great products.

📈 Support from experienced leaders who genuinely care about your professional growth.

🏖 20 paid vacation days, 5 additional paid days off, and paid sick leave.

We're looking for a CRM Channels & Integrations Manager who will take full ownership of our direct communication channels: SMS, WhatsApp, Telegram, Push Notifications, and IVR.

This is a highly operational and technical role sitting at the intersection of vendor management, API integrations, and CRM operations.

You'll be responsible for the entire lifecycle of communication providers: sourcing vendors, negotiating commercial terms, integrating them into Smartico, monitoring channel health, optimizing costs, and ensuring maximum delivery performance.

Our primary market is India, where communication channels require continuous attention due to changing provider quality, pricing fluctuations, OTP traffic, and strict regulatory requirements. This is not a "set it and forget it" role—you'll own these channels end-to-end.

You'll also become the technical owner of provider integrations within the CRM department. Working with REST APIs, Postman, webhooks, and API documentation will be part of your daily routine—not tasks delegated to developers.

Responsibilities

Vendor Management

• Source and evaluate new communication providers for SMS, WhatsApp, Telegram, Push, and IVR.
• Compare providers based on:
  • GEO coverage
  • pricing
  • throughput (messages per minute)
  • API quality
  • reliability
  • vendor reputation.
• Negotiate commercial terms and improve pricing.
• Maintain an internal registry of tested providers and routes.
• Support vendor agreements together with the Legal team.

Technical Integrations

• Own the full provider integration process.
• Test provider APIs using Postman.
• Configure and validate webhooks.
• Integrate providers into Smartico.
• Conduct end-to-end testing before production launch.
• Launch marketing A/B tests to validate new communication channels.
• Create and manage integration requests with Smartico when native development is required.
• Troubleshoot:
  • failed deliveries
  • callback issues
  • API failures

  • message delivery inconsistencies.

     

Channel Operations

Monitor channel performance daily using:

• Smartico Data Studio
• Provider dashboards
• Firebase (Push)
• Local testing devices

You'll be responsible for:

• monitoring fail rates and delivery quality;
• OTP traffic monitoring and fraud prevention;
• controlling sending limits and caps;
• monitoring provider balances;
• invoice reconciliation;
• communication channel budgeting;
• optimizing communication costs.

Incident Management

• Respond quickly to incidents such as:
  • delivery failures;
  • blocked sender IDs;
  • provider outages;
  • OTP attacks and SMS pumping.
• Escalate critical incidents to the CRM Lead.
• Prepare post-mortem reports and preventive action plans.
• Keep Product, CRM and CVM teams informed about major channel issues.

Cross-functional Collaboration

• Consult Product and CRM teams on communication channels and webhook configuration.
• Support IVR routing and communication flows.
• Prepare regular reports on channel performance, costs and improvements.

What We're Looking For

• Proven experience working with SMS aggregators, WhatsApp Business Providers (BSP), or similar communication providers at scale.
• Experience managing multiple vendors and negotiating pricing.
• Hands-on experience with:
  • REST API
  • Postman
  • Webhooks
  • API documentation.
• Ability to independently integrate providers without relying on developers.
• Understanding of communication channel economics:
  • message pricing
  • delivery quality
  • conversion
  • ROI.
• Experience monitoring large-scale communication channels.
• English sufficient for daily written communication with international vendors.

Nice to Have

• Experience in iGaming, Betting, or Online Gambling.
• Experience working with Smartico or similar CRM/CDP platforms.
• Experience with Firebase Cloud Messaging (FCM).
• Experience with Telegram bots and marketing channels.
• Experience with IVR integrations.
• Experience working with OTP traffic and understanding SMS pumping or artificial traffic attacks.
• Experience with the Indian market.

What We Offer

💻 Fully remote work from anywhere in the world.

⚡ Fast decision-making with minimal bureaucracy.

🤝 A collaborative team of professionals passionate about building great products.

📈 Support from experienced leaders who genuinely invest in your professional growth.

🏖 20 paid vacation days, 5 additional paid days off, and paid sick leave.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We're inviting you to become part of our success as a HR People Partner. If you're passionate about building strong teams, partnering with leaders, and creating an environment where both people and business thrive, this opportunity is for you!

Your responsibilities will include:
– Ensure a positive employee experience across the entire employee lifecycle, including onboarding, development, internal mobility, and offboarding.
– Act as a strategic partner to managers and leaders, supporting team effectiveness, leadership development, and people-related decision-making.
– Drive employee engagement initiatives, identify retention risks, and implement actions to improve employee satisfaction and retention.
– Support performance management processes, talent development, performance reviews, and individual development planning (PDPs).
– Manage employee relations cases, resolve complex people-related situations, and mitigate organizational risks.
– Support workforce planning and help align team structures with business goals and future growth.
– Analyze HR metrics, employee feedback, and organizational trends to provide data-driven insights and recommendations.
– Implement and continuously improve HR processes, policies, and best practices in line with business needs.
– Strengthen company culture, support organizational development initiatives, and facilitate change management across teams.

It’s a match if you have:
– 2–4 years of experience as an HR Business Partner, People Partner, or in a similar HR role.
– Experience supporting managers and employees throughout the full employee lifecycle.
– Experience managing employee relations cases and providing practical guidance on people-related matters.
– Experience with performance management, talent development, and employee engagement initiatives.
– Strong understanding of employee lifecycle management and HR best practices.
– Knowledge of performance management processes, PDPs, performance reviews, and talent development practices.
– Understanding of employee engagement, retention, employee relations, workforce planning, and organizational development principles.
– Strong stakeholder management, communication, and collaboration skills.
– Analytical mindset with the ability to interpret HR metrics, identify trends and risks, and make data-driven recommendations.
– Experience preparing reports and presenting insights to stakeholders.

It will be a plus if you have:
– Experience working in fast-paced or rapidly growing organizations.
– Experience participating in organizational change or process improvement initiatives.

What we offer:
– Hybrid work model with offices in Warsaw and Kyiv.
– 24 paid vacation days, paid sick leave, and private health insurance.
– An opportunity to act as a strategic partner and influence team development, leadership effectiveness, and people processes.
– High level of autonomy, ownership, and trust in decision-making.
– Support for professional development, continuous learning, and career growth.
– A collaborative, open, and supportive environment where initiative and teamwork are highly valued.
– The opportunity to work closely with ambitious teams and leaders while shaping employee experience and organizational effectiveness.
– Team-building activities, company-wide initiatives, and a culture that encourages collaboration and engagement.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Apply now and become part of Softsich’s growth story 🚀🚀

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

We are currently looking for an SEO Specialist ⭐️ to join our team to create and implement SEO strategies for our clients that will significantly impact their businesses.

For a perfect match, we expect  🎯

• 1+ year of SEO experience with Europe and the USA markets
• Hands-on experience with Ahrefs
• Experience with Screaming Frog, including proxy setup
• Understanding of documentation and practical use of Google Search Console
• Working with Chrome Dev Tools / Lighthouse
• Knowledge of On-Page and Off-Page optimization principles
• Experience in creating a website page structure from scratch
• Experience in writing technical specifications for developers and copywriters
• English B1+

Nice to have 💎

• Experience in website migration
• Active or expired Google Analytics 4 certification

Duties & Responsibilities 💼

• Website migrations in Europe and the USA
• Technical optimization of websites after migration
• Creating and restructuring website architecture and page structure
• Preparing technical specifications for developers and copywriters
• Implementing On-Page and Off-Page SEO best practices
• Communicating with clients regarding SEO strategy and progress

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙
 
Don't forget to provide your Telegram nickname for contact !

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

We are currently looking for an SEO Manager ⭐️ to join our team to create and implement SEO strategies for our clients that will significantly impact their businesses.

For a perfect match, we expect  🎯

• 1+ year of SEO experience with Europe and the USA markets
• Hands-on experience with Ahrefs
• Experience with Screaming Frog, including proxy setup
• Understanding of documentation and practical use of Google Search Console
• Working with Chrome Dev Tools / Lighthouse
• Knowledge of On-Page and Off-Page optimization principles
• Experience in creating a website page structure from scratch
• Experience in writing technical specifications for developers and copywriters
• English B1+

Nice to have 💎

• Experience in website migration
• Active or expired Google Analytics 4 certification

Duties & Responsibilities 💼

• Website migrations in Europe and the USA
• Technical optimization of websites after migration
• Creating and restructuring website architecture and page structure
• Preparing technical specifications for developers and copywriters
• Implementing On-Page and Off-Page SEO best practices
• Communicating with clients regarding SEO strategy and progress

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙
 
Don't forget to provide your Telegram nickname for contact !

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

We are currently looking for an SEO Specialist ⭐️ to join our team to create and implement SEO strategies for our clients that will significantly impact their businesses.
 

For a perfect match, we expect  🎯

• 1+ year of SEO experience with Europe and the USA markets
• Hands-on experience with Ahrefs
• Experience with Screaming Frog, including proxy setup
• Understanding of documentation and practical use of Google Search Console
• Working with Chrome Dev Tools / Lighthouse
• Knowledge of On-Page and Off-Page optimization principles
• Experience in creating a website page structure from scratch
• Experience in writing technical specifications for developers and copywriters
• English B1+

Nice to have 💎

• Experience in website migration
• Active or expired Google Analytics 4 certification

Duties & Responsibilities 💼

• Website migrations in Europe and the USA
• Technical optimization of websites after migration
• Creating and restructuring website architecture and page structure
• Preparing technical specifications for developers and copywriters
• Implementing On-Page and Off-Page SEO best practices
• Communicating with clients regarding SEO strategy and progress

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system
• Access to an internal knowledge library
• Career growth opportunities with a clear development plan
• A budget for improving work processes and implementing new ideas

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model
✅Paid Time Off – 20 vacation days + 10 sick leave days per year

Hiring steps: Screening — Tech Interview — СТО Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙
 
Don't forget to provide your Telegram nickname for contact !

IT Support & Operations Specialist — Europe

About the role

We are looking for an experienced and self-driven IT Support & Operations Specialist to build manage IT operations across our European offices.

This person will be responsible for employee devices, office IT infrastructure, user support, vendor coordination, asset management, and basic information security controls. The role requires someone located in the European Union or UK who can work independently, provide remote support to multiple locations, and travel to European offices if on-site assistance is required.

The successful candidate will not only resolve technical issues but will also build and improve a structured IT support process across the region.

Key responsibilities

User and workplace support

• Provide remote and on-site IT support to employees across European offices.
• Configure, deploy, maintain, and troubleshoot Windows and macOS laptops.
• Support office equipment, including monitors, docking stations, printers, scanners, conference room equipment, and other peripherals.
• Troubleshoot connectivity, Wi-Fi, VPN, software, account access, and hardware-related issues.
• Support employee onboarding, offboarding, and equipment replacement processes.
• Prepare devices and user accounts for new employees.
• Ensure access and company data are properly removed or secured during offboarding.
• Maintain clear communication with users and ensure support requests are resolved within agreed timelines.

Helpdesk and IT processes

• Establish and maintain a centralized helpdesk and ticket management process.
• Define request categories, priorities, escalation procedures, and response expectations.
• Create and maintain internal IT documentation, troubleshooting guides, and employee instructions.
• Identify recurring issues and implement permanent solutions instead of repeatedly resolving the same incidents.
• Track support performance, common issues, unresolved requests, and user satisfaction.
• Coordinate escalations with internal engineering teams, software providers, and external vendors.

Device and asset management

• Maintain an accurate inventory of laptops, accessories, licenses, and other IT equipment across European offices.
• Manage the complete device lifecycle, including purchasing, configuration, assignment, repair, replacement, return, and secure disposal.
• Implement and maintain device management standards using MDM or endpoint management solutions.
• Ensure devices are encrypted, updated, protected, and compliant with company security requirements.
• Manage software deployment, operating system updates, endpoint protection, and device configuration policies.
• Monitor warranty status and coordinate repairs or replacement with vendors.

Office IT infrastructure

• Support and maintain office networks, Wi-Fi, internet connectivity, printers, meeting room systems, and other local infrastructure.
• Coordinate office openings, relocations, expansions, and IT equipment installations.
• Diagnose local network and connectivity issues and work with internet providers or local contractors to resolve them.
• Maintain basic documentation for each office, including network configuration, equipment inventory, providers, contracts, and emergency contacts.
• Ensure critical office infrastructure has appropriate backup and recovery procedures where required.

Vendor and procurement management

• Identify, evaluate, and select local IT suppliers, repair services, internet providers, and other technical vendors.
• Request and compare commercial proposals.
• Coordinate equipment purchasing and service delivery.
• Monitor vendor performance, service quality, costs, contracts, and SLA compliance.
• Maintain relationships with vendors across different European countries.
• Look for opportunities to standardize equipment and reduce unnecessary costs.

Security and access management

• Apply and monitor company IT security policies across employee devices and offices.
• Ensure laptops use disk encryption, screen locking, endpoint protection, secure authentication, and current operating system updates.
• Support implementation and maintenance of multi-factor authentication, password management, VPN, and device management solutions.
• Assist with user access reviews and removal of unnecessary access.
• Help security team identify and escalate security risks, suspicious activity, lost devices, phishing attempts, and policy violations.
• Support security awareness activities and provide employees with practical guidance on secure device usage.
• Ensure company equipment and data are handled in accordance with internal policies and applicable European data protection requirements.

Required experience and skills

• 8+ years of experience in IT support, system administration, workplace IT, or a similar role.
• Practical experience supporting users across multiple offices or countries.
• Strong troubleshooting skills for Windows and macOS devices.
• Experience with Google Workspace administration.
• Experience with user onboarding, offboarding, account management, and access permissions.
• Understanding of office networks, Wi-Fi, VPN, DNS, DHCP, TCP/IP, and basic firewall concepts.
• Experience supporting printers, meeting room equipment, and office peripherals.
• Experience with ticketing or helpdesk systems such as Jira Service Management, Zendesk, Freshservice, ServiceNow, or similar.
• Understanding of endpoint security, disk encryption, MFA, password managers, antivirus or EDR solutions, patch management, and secure device disposal.
• Experience managing IT assets, equipment procurement, and external vendors.
• Ability to document processes and create clear technical instructions.
• Strong organizational and prioritization skills.
• Ability to work independently, take ownership, and make practical decisions without constant supervision.
• Good written and spoken English.

Nice to have

• Experience establishing a helpdesk process from scratch.
• Experience managing IT operations for distributed or remote-first companies.
• Experience with identity providers and SSO solutions such as Microsoft Entra ID, Okta, Google Workspace
• Basic knowledge of Linux.
• Experience with automation using PowerShell, Bash, Python, or similar tools.
• Familiarity with ISO 27001, SOC 2, GDPR, or similar security and compliance frameworks.
• Experience with Apple Business Manager, Windows Autopilot, zero-touch device deployment, or similar technologies.
• Experience supporting office IT projects in several European countries.

Personal qualities

• Strong sense of ownership and responsibility.
• Service-oriented approach and good communication with non-technical employees.
• Ability to organize work without detailed day-to-day supervision.
• Practical and cost-conscious decision-making.
• Ability to distinguish urgent incidents from routine support requests.
• Willingness to investigate root causes and improve processes.
• Comfortable coordinating several vendors, offices, and requests simultaneously.

Location and working model

• The candidate must be based in the European Union.
• The role is primarily remote.
• Occasional travel to company offices across Europe will be required.
• The candidate must be legally authorized to work in their country of residence.
• Availability during standard European business hours is required.

Success in this role

During the first months, the successful candidate is expected to:

• Create a clear inventory of European IT equipment, vendors, systems, and office infrastructure.
• Introduce or improve the centralized helpdesk process.
• Standardize employee onboarding and offboarding procedures.
• Establish minimum device and endpoint security requirements.
• Document the IT setup and escalation contacts for every European office.
• Identify major operational and security risks and prepare an improvement plan.
• Improve visibility into IT costs, equipment lifecycle, and vendor performance.
• Reduce recurring support issues through standardization, documentation, and automation.

Reteno is the messaging platform for app user retention. It’s designed to identify and retain the right users through perfectly timed and channel-optimized campaigns without developers. We help mobile teams grow their product and revenue through personalized push notifications, in-apps, emails, SMS, and more. Reteno is trusted by 300+ leading brands worldwide, including BetterMe, Welltech, Gismart, Boosters, Reface, and plenty of smaller apps that scale with us.

We're looking for a Sales Development Representative to join our team and take charge of the first – and one of the most important stages of our sales cycle: finding potential clients, uncovering their needs, and booking demo meetings for the sales team.

At Reteno, you'll be reaching out to subscription app companies and connecting with the people who decide how those apps engage and retain their users. We're looking for someone with a sales mindset, strong communication skills, and a knack for finding the right approach to clients through email, LinkedIn, messengers, and other channels.

Key responsibilities:

• Working on lead sourcing and generation: identify mobile app companies that fit our ideal client profile and build a steady pipeline of new opportunities.
• Contact research: find decision-makers and their contact details – emails, LinkedIn profiles, and other available data.
• Lead qualification: review companies' websites and apps against defined criteria, and use internal databases to spot high-potential accounts.
• Multichannel outreach: run outreach via email, LinkedIn, and messengers, writing messages that actually get replies.
• First contact and qualification: open conversations with founders, growth leads, CRM/retention managers, and other decision-makers; understand their business, needs, and whether Reteno is a fit.
• Objection handling: work through the usual pushback – "not interested," "no time," "we already have a platform," "just send me info," and so on.
• Booking demos: schedule qualified demo meetings for the sales team and keep prospects warm until the call takes place.
• Post-event follow-up: stay in touch with contacts met at conferences and industry events to keep the conversation going.
• CRM management: log all activity in the CRM – statuses, comments, follow-ups, and next steps.
• Hitting targets: meet monthly goals for the number of qualified demo meetings.

• Reporting: regularly report on results – contacts reached, replies, demos booked, and demos held.

   

Skills and experience:

• Experience: 1-3 years of proven success in lead generation, sales, or business development.
• Process understanding: solid grasp of the B2B sales process and the main lead acquisition channels.
• CRM proficiency: confident using CRM systems (e.g. Pipedrive, Hubspot) to manage leads and workflows.
• Multichannel outreach: hands-on experience reaching clients via email, LinkedIn, and messengers.
• Writing skills: able to craft clear, compelling outreach messages for LinkedIn and email.
• Language skills: English at B2 or above (must).
• Analytical mindset: structured thinking, quick decision-making, and adaptability.
• Communication skills: excellent interpersonal skills and the ability to work well in a team.

WOULD BE A PLUS:

• Experience selling SaaS / martech, or working with mobile app or subscription businesses.
• Openness to traveling to industry events and conferences abroad.

• Hands-on with AI tools (e.g. ChatGPT, Claude) for lead research, personalization, and drafting outreach.

   

   

WE OFFER:
• Flexible 8-hour work schedule, Mon-Fri.
• Opportunity to work remotely or with a hybrid schedule.
• 18 working days of vacation and official holidays off.
• Partial compensation for English language courses and other educational programs;
• An awesome team of professional and fun individuals.

If you’re looking for a dynamic and ambitious product company with continuous innovations and exciting projects (Reteno, eSputnik, Yespo) — join our team.