Jobs at Djinni

💎 Embark on an exhilarating journey with BrainRocket as we soar to new heights, conquering vibrant markets across the globe!

💎 Join us as a pioneer in our rapidly expanding IT hub in Valencia and be at the forefront of our dynamic Product team.

💎 Elevate your career and play a pivotal role in shaping the future of innovation with BrainRocket!

✅ Requirements:

✔️ At least 3 years of experience in IT; 

✔️ Excellent knowledge of Agile methodologies, Scrum & Kanban frameworks is a must; 

✔️ Knowledge of Software Development Life Cycle (SDLC); 

✔️ Managing team experience; 

✔️ Knowledge of Jira, Confluence; 

✔️ Advanced verbal communication skills; 

✔️ Knowledge of time management; 

✔️ Be a decision maker and possess problem-solving skills; 

✔️ Proven ability to work at multiple tasks at a time, meet deadlines, prioritize tasks; 

✔️ Upper-Intermediate spoken and written English.
 

✅ Could be a plus:

✔️PMP, PSM or the equivalent certificates.
✔️ Experience with backend services.
 

✅ Daily and Monthly Responsibilities:

✔️ Managing, monitoring, and forecasting project execution; 

✔️ Time and efforts tracking, regular status reporting; 

✔️ Development team coordination; 

✔️ Project risk management; 
✔️ Stakeholders management;

✔️ Maintaining project documentation.
 

✅ We offer excellent benefits, including but not limited to:

📝 Official employment & Full medical insurance (including in-patient and out-patient care, maternity, dental, and annual health check-ups);

💰 Competitive salary and attractive bonus scheme;

🧑🏻‍💻 Working in a dynamic International company;

🎁Birthday celebration present;

💼 Ability for career and professional growth within the company;

🏋️‍♂️ Sports card (Multi-sport) - partly covered & team-building events and activities;

💍 Wedding and newborn gifts;

🏝 Time for proper rest and up to 22 working days of Annual Vacation, maternity leave support;

🍲 Breakfast, food vouchers, fruits, and snacks available in the office.

Join BrainRocket and rock with us! 🚀

Convert Again specializes in Retargeting 2.0 for iGaming operators, delivering innovative solutions that help our partners increase player deposits and maximize ROI. We work with international markets and are known for driving measurable growth through data-driven strategies.

 

We are actively scaling and looking for a Senior Recruiter who will help us find and attract strong specialists on the international market.

In this role, you will work directly with hiring managers and contribute to the development and improvement of recruitment processes within the company.

Responsibilities:
 

• Manage the full recruitment cycle, from candidate profiling to job offer
• Source and attract candidates via LinkedIn, professional communities, and referrals
• Conduct structured interviews, assess hard and soft skills, and provide recommendations to hiring managers
• Oversee the recruitment pipeline: track timelines, update ATS/CRM, and prepare reports
• Advise managers on market trends, compensation, and realistic hiring expectations
• Improve recruitment processes and explore new sourcing channels
• Support employer branding initiatives and engage with professional communities

Requirements:

• 3+ years of recruiting experience (digital/tech/marketing, iGaming)
• Proven success in filling Middle, Senior, and Lead positions with high-quality candidates
• Proficiency with LinkedIn, sourcing tools, and ATS/CRM systems
• Experience working with international candidate markets
• Strong communication skills, organization, and attention to detail
• Ability to manage multiple openings simultaneously
• Proactive and self-driven mindset
• English level B2+

We offer:

• Work in a product-focused digital company with real, impactful projects
• Opportunities for rapid professional growth, including potential promotion to Team Lead
• Flexible schedule and remote work options
• Friendly team and transparent processes

Must-have

• 3+ years of Business Analyst experience on ERP / accounting / operations projects (implementation, optimization, or major enhancements).
• Strong understanding of business process mapping (Order-to-Cash, Procure-to-Pay, Record-to-Report; inventory/manufacturing a plus).
• Working knowledge of accounting fundamentals (GL, AP, AR, cash management, revenue recognition basics).
• Proven ability to write clear requirements artifacts:
  • user stories / acceptance criteria
  • functional specs
  • process flows (BPMN or similar)
  • test cases / UAT scripts
• Experience collaborating with developers and solution architects (translate business needs into functional + data requirements).
• Comfortable with data analysis:
  • Excel (advanced)
  • ability to interpret datasets, reconcile transactions, validate outcomes
• Strong stakeholder skills: run workshops, manage scope, prioritize backlog, communicate tradeoffs.
• Excellent written and verbal English.

Strongly preferred 

• Prior work with any ERP: NetSuite, Dynamics 365, SAP, Oracle, Sage, Odoo, etc.
• Familiarity with reporting concepts: dashboards, financial reporting, management reporting.
• Understanding of integrations: REST/SOAP APIs, file imports/exports, middleware concepts.
• Experience with implementation partners/VARs and client-facing delivery.

Nice-to-have (Acumatica-specific but not required)

• Acumatica experience (Financials, Distribution, Project Accounting, Construction, etc.).
• Knowledge of Acumatica concepts: Screens, GIs (Generic Inquiries), Workflows, Role-based access, Import Scenarios.
• Exposure to Acumatica customization model (high level) and release testing.

Key responsibilities 

• Become an expert in Acumatica OOTB functionality and recommend best-fit solutions before custom development.
• Lead discovery to document as-is processes, define to-be processes, and identify gaps.
• Translate business needs into efficient customization designs, focusing on simplicity, maintainability, and upgrade-safe patterns.
• Produce developer-ready specs and validate delivered functionality through UAT and regression checks.
• Maintain a structured backlog in Jira and ensure clarity of scope, priorities, and acceptance criteria.

Learning expectation

• Willingness to complete structured onboarding and become proficient in Acumatica within 60–90 days (navigation, core modules, workflows, reporting, common configuration patterns).

About the Role

As a Bilingual Customer Service Representative, you will serve as the frontline connection to our customers, providing exceptional support and ensuring their needs are met efficiently and professionally. You will be responsible for handling customer interactions in German, resolving issues, and delivering a seamless customer experience. If you are customer-centric, detail-oriented, and passionate about delivering quality service, this role is for you.

What You’ll Do

• Respond to customer inquiries and issues via voice and/or non-voice transactions while demonstrating attentive listening and effective communication.
• Identify and assess customer needs through active listening and questioning, providing timely and accurate resolutions in line with company guidelines.
• Maintain detailed and accurate records of customer interactions, including actions taken and resolutions provided.
• Update and manage customer accounts and profiles to ensure accurate, up-to-date information for efficient service delivery.
• Acquire in-depth knowledge of company products, processes, and policies to provide accurate information and resolve issues effectively.
• Continuously enhance product knowledge and customer service skills through training and learning opportunities.
• Collaborate with team members and other departments to ensure seamless customer experiences and prompt issue resolution.
• Meet or exceed performance metrics, including quality scores, customer satisfaction ratings, and schedule adherence.
   

What We’re Looking For
 

• Ability to work during German business hours.
• C1-C2 level or native proficiency in German; at least B2 English level.
• At least 6 months of professional customer support experience in the German language.
• Strong customer support, multitasking, and communication skills.
• Preferred experience in phone and email-based customer support.
• Fast and accurate typing skills.
• Self-motivation and basic computer knowledge.
• Familiarity with AI tools to automate routine sourcing tasks
• Self-motivation and basic computer knowledge.

Why You’ll Love Working With Us
 

• Make a Real Impact: Be part of a dynamic team that values inclusivity, creativity, and continuous improvement.
• Empower Communities: Play a key role in fostering meaningful interactions and creating resources that genuinely help users.
• Collaborative Environment: Partner with cross-functional teams who value your expertise and insights.
• Grow Your Skills: Enhance your customer service expertise, develop effective communication techniques, and learn to resolve complex issues while contributing to a high-quality customer experience.
• Remote Flexibility and Work-Life Balance: Enjoy a great work-life balance while working remotely. Collaborate with a global team, and thrive in a culture that prioritizes well-being, personal development, and work-life balance.

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free JustAnswer membership

Who are we?
MIF Projects is a dynamic IT company specialised in R&D for startups. We are committed to innovation, excellence, and providing the best solutions to our clients.
 

Who are we looking for?

We are currently seeking a Talent Sourcer to join our Recruitment team. In this role, you can grow either as a Sourcer or, if you’d like, gradually move toward a full-cycle Recruiter role — depending on your interests and career goals.
 

Key qualifications of the candidate:
— 1+ year experience in sourcing and a well-founded desire to develop in it
— Hands-on experience with sourcing techniques (e.g., recruiting on social platforms and crafting Boolean search strings)
— Knowledge of relevant job boards, sourcing platforms, and online communities
— Experience conducting market research and talent mapping, including salary benchmarking and competitor analysis
— Knowledge of LinkedIn
— Ability to positively present our company and open roles to potential candidates

— Effective time-management abilities
— High level of self-organization, responsibility, and sociability
— At least Intermediate English (both speaking and written)
 

Responsibilities:
— Cooperate with Recruiters to understand talent needs and create an effective search strategy to recruit candidates
— Active search for qualified candidates according to the vacancy requirements using several channels: LinkedIn, job portals, internal database, social networks
— Communication with candidates
— Searching for new contacts and maintaining the Database.
— Job market analyses and reviews

As a Senior ML Engineer, you will work on retention and churn prediction models built on large-scale behavioral datasets.
You will focus on feature engineering, model development, and building reliable training and batch inference pipelines that transform player activity data into production-ready predictive systems.
This role combines strong analytical thinking with practical ML engineering skills and close collaboration with the ML Lead.

Responsibilities

• Build and improve churn and retention prediction models using player behavioral data
• Design time-based features (rolling windows, aggregates, decay metrics)
• Train, validate, and iteratively improve gradient boosting models
• Develop reproducible training and batch scoring pipelines
• Analyze model performance and refine feature sets

• Support deployment of models into production scoring services

   

Requirements

• 4+ years of experience in ML Engineering / MLOps with production systems.
• Strong Python for ML and data processing (NumPy, pandas, scikit-learn)
• Experience with gradient boosting models (CatBoost, XGBoost, LightGBM)
• Experience building predictive models on tabular event data (churn, retention, risk)
• Strong understanding of time-based feature engineering and leakage-safe modeling
• Experience building ML training and batch inference pipelines
  Strong analytical and statistical thinking

Would Be a Plus

• Experience with behavioral feature engineering (rolling windows, aggregates)
• Experience with clustering or user segmentation
• Experience deploying ML services (FastAPI, Docker)
• Experience with ML lifecycle tools (MLflow or similar)
• Experience with workflow orchestration tools (Airflow, Prefect, Dagster)
• Experience with AWS or similar cloud environments
• Experience with deep learning frameworks (PyTorch / TensorFlow)

Tech Stack

• Python, NumPy, pandas, scikit-learn
• CatBoost / XGBoost
• SQL
• FastAPI, Docker
• MLflow (or similar)
• AWS or similar cloud environment

What We Offer

• Full ownership of a greenfield ML platform.
• Direct impact on revenue-driving retention systems.
• High level of autonomy in technical decisions.
• Competitive compensation.
• Flexible working format.
• Opportunity to shape the ML engineering foundation of the product.

We are seeking a highly skilled and experienced Business Analyst.
 

Payment systems, Crypto, Software development, in particular:

•  Expertise in gathering, analyzing, and documenting business requirements (incl.functional, non-functional);
• Experience in Agile methodology, writing user stories in Jira, building processes/ required flows and diagramming (UML, BPMN etc);
• Experience in preparing functional and detailed system design documents;
• Ability to communicate effectively across multiple levels of the organization, including with leadership;
• Demonstrated leadership, initiative, analytical skills, and sound business acumen, including the ability to understand and analyze recommendations;
• Experience with all phases of testing (i.e., system, integration, user acceptance), including creating use cases, test conditions, and review of output; 
• Must be able to adjust and work effectively in a dynamic, changing environment;
• Provide weekly/daily status updates on services and work completed.

We are looking for talented folks who:

• Want to know why things work the way they do;
• Excel at explaining things with the right amount of detail;
• Are capable communicators with the spoken and written word;
•  Know how to collaborate within a team environment;
•  Are dedicated learners with the ability to use software;
• Are clarifying business ideas and standardizing the software development

process. 

Working conditions:

•  Work schedule from 10:00 to 19:00;
•  Remote work;
• We provide all the necessary tools for your successful and comfortable work;
•  Training at the expense of the company (courses, seminars, new and interesting projects);
• Learning English at the expense of the company;
•  Compensation for coworking place;
•  Ability to switch between projects and try yourself in different roles.
   

Your Role:
As a Quality Assurance (QA) Specialist, you will play a critical role in ensuring the accuracy, stability, and reliability of our digital products and internal tools. Your core responsibility is to thoroughly test features, identify issues, and ensure that every release meets the highest standards before reaching users.
You will review new functionality, document bugs clearly, perform regression testing, and work closely with developers and product managers to ensure issues are resolved efficiently. Your ability to spot inconsistencies, think analytically, and maintain a structured approach will be essential to delivering error-free releases.
To succeed in this role, you must be highly detail-oriented and able to manage multiple test cycles without compromising accuracy. Even small mistakes can significantly affect product performance. Since product issues can arise at any time, your responsiveness and reliability are key. The entire team relies on your precision and feedback to keep our systems functioning smoothly.

What you’ll be doing:

• Test new features across web and mobile environments to ensure functionality aligns with requirements.
• Document bugs with clear descriptions, reproduction steps, screenshots, and expected outcomes.
• Perform regression testing after fixes are deployed to ensure existing functionality remains stable.
• Review user flows, design elements, and logic to validate consistency and usability.
• Maintain and update test cases, test plans, and quality checklists.
• Collaborate closely with developers, designers, and project managers to resolve issues efficiently.
• Monitor system performance and proactively identify potential risks or inconsistencies.
• Work under tight timelines while maintaining accuracy and thoroughness.
• Remain available and responsive for urgent checks, as product issues can occur unexpectedly.

Requirements:

• Fully equipped for remote work, including a quiet and distraction-free workspace.
• A reliable, fast computer capable of running multiple tools and test environments.
• A stable, high-speed internet connection for smooth communication and workflow.
• Strong English proficiency, both written and spoken.
• Previous experience in QA or software testing with an understanding of testing methodologies.
• Ability to analyze, document, and communicate issues with clarity and precision.
• Availability to work in the Amsterdam time zone (CET), from 09:00 AM to 06:00 PM.

Nice to have:

• Eager to learn Automation QA workflow or have experience with them.

Tools:

• Jira, Zephyr, Conflunce, Postman, Curl, Databases, API Testing

Practices:

• Accessibility, A/B Testing,

About Sunvery:

Sunvery specializes in providing recruitment & outstaffing services. Our team of experienced recruiters use a recruitment approach based on the ideal combination of technology and human creativity, which we implement at every stage of the process. We pay close attention to every detail to ensure our clients meet their hiring goals and have the best possible recruiting experience. Ensuring the full cycle of the recruitment process, from reviewing CVs, conducting interviews, and providing timely and constructive feedback. Collaborate with hiring managers to formulate and implement effective recruiting strategies to identify and attract top talent.

The Recruiter builds and maintains a strong pool of potential candidates by regularly reaching out to current connections and proactively seeking new talent. Provides a proactive approach to talent acquisition. Identifies and implements innovative methods to increase the efficiency and effectiveness of the hiring process. Strives for continuous improvement in hiring results.

Serves as a representative of the company’s corporate values throughout the hiring process. Ensures these values are upheld and promoted in all interactions with candidates and external partners.

Key success indicators/attributes:

• 1+ years of proven experience in IT recruitment;
• Upper-Intermediate level of English;
• Ability to negotiate with clients;
• Understanding of technological terms;
• Knowledge of search techniques (Boolean Search, LinkedIn, Djinni, DOU, X-ray, etc.);
• Cold outreach of candidates, including the ability to write personalized messages and high-quality templates for mailings;
• Analytical mindset, ability to focus, and the ability to set priorities;
• Desire to learn, Orientation on the result, Problem-solution mindset;
• Willingness to leave the comfort zone.

Will by plus:

• Work with foreign markets (USA, Europe etc.);
• Work with different tech stack positions and seniority;
• Understanding of SDLC.

What we offer:

• Base salary;
• An environment where freedom of thought prevails, initiatives are born, and bureaucracy is absent;
• A welcoming team atmosphere;
• 18 days of annual vacation.;
• 10 sick leave  days;
• Apple hardware — MacBook Pro;
• Compensation for professional training (courses, conferences, English classes, etc.);
• Opportunity for job shadowing and mentorship from senior team members & Team Lead;
• Unlimited online training tools from Sunvery Library;
• Weekly one-on-one and group meetings with your TeamLead;

What you will do:

• Manage full cycle of the recruitment process and collaborate with hiring managers to develop and execute an effective recruiting strategy;
• Build and maintain a pipeline of new candidates and nurture the existing ones on a regular basis;
• Sourcing through professional networks, databases, referrals, job sites, etc. to engage top talents;
• Proactively identify and implement new methods to improve the efficiency and effectiveness of the recruitment process;
• Maintain accurate and up-to-date records of candidates in the applicant tracking system (ATS).
• Support candidates throughout the entire recruitment process, from initial contact to the end of the candidate`s trial period.
• Develop and maintain strong relationships with external partners and represent our company.

We are seeking an experienced Security Manager to lead and continuously strengthen our company’s security framework. This role is critical in protecting our information, financial operations, and business partnerships. You will be responsible for building a strong security culture, preventing fraud, ensuring compliance, and managing cybersecurity and operational risks across the organization.

Key Responsibilities

• Build and maintain a strong company-wide security culture through training and awareness programs.
• Develop, implement, and update IT, cybersecurity, and data protection policies.
• Monitor and improve access control, encryption, logging, and overall security practices.
• Conduct audits of financial operations to prevent fraud, conflicts of interest, and unauthorized activities.
• Oversee partner verification, KYC/AML checks, and source-of-funds analysis.
• Monitor internal activities and assess risks related to employees, partners, and tools.
• Maintain access rights in line with the Least Privilege principle.
• Prepare regular security and risk reports for executive leadership.
  
  Qualifications
• Proven experience in security management, cybersecurity, compliance, risk management, or anti-fraud roles.
• Strong knowledge of IT security practices, internal controls, and access management.
• Experience with financial audits, fraud detection, and transaction monitoring.
• Familiarity with KYC/AML processes and partner due diligence.
• High level of integrity, analytical thinking, and attention to detail.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Professional working proficiency in English.
  
  What We Offer
• Flexible working hours and a fully remote work environment.
• Unlimited paid vacation and paid sick leave.
• Competitive compensation aligned with experience and expertise.
• Learning and professional development support (50% reimbursement).
• Wellness benefits, including sports and fitness support.
• Employee referral bonuses and recognition for special occasions.
• Team-building activities and a positive, respectful company culture.
• Co-working space reimbursement for comfortable remote work.

Dripify is a pioneering remote-first IT product company specializing in the development of outreach automation products. We empower businesses by enhancing the efficiency and organization of their hiring, sales, and marketing communication processes. Our innovative solutions redefine the way companies approach outreach, making interactions more effective and seamless.

We are seeking a dedicated Senior Java Engineer to join our team at Dripify, a leading B2B SaaS product company.

Project — dripify.com

Sales automation platform designed for marketers, business owners, and sales teams that allows automating cold-emailing and lead generation on LinkedIn.

Here is some of what you will do:

• Build modular, maintainable backend systems using Java 21+ and Spring Boot (MVC, REST, Security, Data, Messaging).
• Design and integrate performant, concurrent services using REST APIs and asynchronous messaging via SNS/SQS.
• Write tested, reliable code with a strong emphasis on unit and integration testing and CI/CD automation.
• Apply secure coding practices

• Collaborate on architecture and system design, taking full ownership of deliverables from implementation to deployment.

   

Requirements:

• 5+ years of hands-on Java development, with production experience in Java 21+
• Deep practical experience with Spring Boot modules
• Strong understanding of modular architectural principles and backend service decomposition
• Solid knowledge of Java concurrency and multithreaded environments
• Experience working with SQL databases (PostgreSQL preferred)
• Proficiency in RESTful API design and asynchronous messaging using SNS/SQS
• Familiarity with CI/CD pipelines and common quality gates (test coverage, static analysis, security scanning)
• Strong foundation in unit and integration testing
• Competence in Docker, Linux, and system-level debugging
• Understanding of logging and monitoring tools (e.g., ELK, Prometheus, Grafana)
• Commitment to secure development practices, including authentication, authorization, data validation, and least-privilege access

• Working knowledge of AWS services, including IAM, EC2, RDS, S3, CloudWatch, and Secrets Manager

   

Would be a plus:

• Experience with microservices architecture — including service decomposition, data ownership, and inter-service communication patterns
• Kubernetes (EKS or self-managed)
• Infrastructure-as-Code using Terraform
• AWS Certifications (e.g., Developer Associate, Solutions Architect)
• Bachelor’s or Master’s degree in Computer Science or a related field

Here is what we offer:

— 100% remote position, providing flexibility and work-life balance.
— Competitive salary reflecting your skills and expertise.
— 24 days of paid vacation per year to recharge and relax.
— 10 days of paid sick leave.
— Educational opportunities.
— Compensation budget for medical and hobby/sport expenses.
— Generous budget for birthdays and anniversaries.
— Online and offline team events.
— A collaborative and innovative work environment with passionate team members.

Hiring process:
✅Interview with Recruiter (45min) — ✅ Tech interview with Engineering Manager (1 hour) — Tech interview with Team Leader (1.5 hour) — ✅Reference check — ✅Offer

A US-based IT service company is seeking an experienced Financial Controller with strong US GAAP expertise. In this role, you will own the end-to-end accounting operations and financial reporting across a multi-entity international business (US, UK, HK, SG), ensuring accurate consolidation, strong internal controls, and compliance with US GAAP.

This is a hands-on managerial role where you will lead a team of three and work closely with the Director of Finance to support financial reporting, process improvements, and strategic decision-making across the business.

COMPANY 
Atlas Technica is a fast-growing US-based tech company, founded in New York in 2016 and focused on providing IT services to the hedge fund sector. The company has scaled rapidly and now has 200+ engineers across 10+ locations globally.
 

Location/Type: Remote
Hours: EST inclined
Reports to: Director of Finance
 

RESPONSIBILITIES:

• Close & Financial Reporting
  • Lead monthly, quarterly, and annual close; prepare and review journal entries, reconciliations, and consolidations in accordance with US GAAP
  • Own company-wide reporting — income statement, balance sheet, cash flow, variance analyses, and management reporting packages
• Accounts Payable, Receivable & Treasury
  • Oversee AP/AR, credit and collections, vendor management, and billing accuracy; drive DSO and working capital improvements
  • Manage treasury and cash flow forecasting; monitor liquidity, banking relationships, and covenant compliance
• Controls, Compliance & Audit
  • Establish and continuously improve internal controls, accounting policies, and SOPs; maintain audit readiness
  • Coordinate and lead external audits; manage auditor requests, PBC lists, and issue resolution
  • Ensure tax compliance across sales/use, property, payroll, and income tax in coordination with external advisors
• Technical Accounting
  • Lead revenue recognition compliance (ASC 606), including contract review, performance obligations, and variable consideration
  • Manage fixed assets, capitalization policies, lease accounting, and depreciation schedules
  • Oversee payroll accounting and benefits-related entries
• Systems & Process Improvement
  • Evaluate and optimize automation across close, AP/AR, expense management, and fixed assets; partner with IT/Finance on ERP configuration and integrations
• Strategic Finance Support
  • Support M&A diligence and integrations, including opening balance sheet and purchase accounting
  • Provide budget vs. actual analyses, departmental spend tracking, and support annual planning and rolling forecasts in partnership with FP&A

• Team Leadership & Strategic Partnership

  • Mentor, develop, and scale the accounting team; set priorities and quality standards
  • Serve as a strategic partner to the Director of Finance on accounting impacts of business decisions, risks, and opportunities

   

REQUIREMENTS

• Bachelor’s degree in Accounting, Finance, or related field; CPA/ACCA strongly preferred.
• 8+ years of progressive accounting experience with at least 3 years in a supervisory or Controller/Assistant Controller capacity and management experience.
• Deep knowledge of US GAAP, accounting policy, and internal controls; and audit best practices.
• Advanced Excel/Sheets skills for modeling, reconciliations, and analyses; data hygiene and process mindset.
• Excellent communication, stakeholder management, and team leadership skills; ability to translate accounting impacts for non-finance audiences.
• High level of integrity, judgment, logic, attention to detail, and commitment to deadlines.
• Experience in multi-state operations, multi-entity consolidations, and intercompany eliminations.
• Background in services, SaaS, or subscription/recurring revenue models.
• Prior involvement in M&A integration, purchase accounting, and system migrations.

WE OFFER:

• Direct long-term contract with a US-based company
• Full-time remote role 
• B2B set-up via SP (ФОП in $USD)
• Competitive compensation
• Annual salary reviews and performance-based bonuses
• Company equipment provided for work
• Professional, collaborative environment with the ability to influence strategic decisions
• Opportunities for growth within a scaling global organization

Helpware is a global company providing outsourcing back-office services with offices in the USA, Mexico, Ukraine, and the Philippines. We help small businesses as well as enterprises to free up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses.
 

We are growing and have an open position as a Customer Support Representative.

Skills and Qualifications:

• Excellent written skills in English;
• Experience in the Client support area will be a plus;
• Basic technical background (strong experience in using apps);
• Proactive approach, empathetic individuals, problem-solving skills;
• Customer orientation and ability to adapt/respond to different types of characters;
• Ability to multi-task, prioritize, and manage time effectively.

Responsibilities:

• Providing Customer Support for the website users
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines, and policies
• Responding promptly to customer inquiries
• Communicating with customers through various channels (chat/emails)
• Acknowledging and resolving customer complaints
• Keeping records of customer interactions, transactions, comments and complaints
• Entering data into a CRM, other online tools, and cloud-based platforms
• Other related tasks assigned by managers of the Clients and/or Helpware
  
  We Offer:
• Competitive compensation linked to the EUR rate;
• Medical insurance after the trial period
• English classes;
• Schedule 8 am - 10 pm Kyiv Time( 8 working hours + 1 hour of a break during this period of time);
• Corporate training and parties
   

If you have the qualifications needed and are ready to maintain the required duties daily, please apply!

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Provider Manager to join our team.

What we expect from a candidate:

- Attention to detail, willingness to work with big data

- Communicative and negotiating skills

- Ability to work with contracts

- Experience of working with B2B clients

- Experience working with software companies

- English level from Upper-Intermediate

Will be a plus:

- Knowledge of the provider market

- Ability and experience with integrations

- Experience of working with content providers

- Experience with promotions and tournaments

What your responsibilities will include:

- Maintaining and developing long-term relationships with partners.
- Conduct thorough market research to identify trends and opportunities.
- Gather and analyze data relevant to the market and operators.
- Evaluate and analyze operators to inform strategic decisions.
- Develop and present promotional strategies and proposals.

- Connecting new solutions.

- Processing requests from related departments and solving their

tasks

- Interaction with the financial department and providing the necessary

information

What we offer:

- Remote work format.

- Working hours from 10:00 to 18:00 (Mon-Fri).

- Interesting work in successful projects.

- Timely payment of salaries, official employment, 24 days of vacation, and fun corporate events.

- A friendly team and a pleasant atmosphere without pressure, stress and other negative things.

- We believe in the importance of unlocking the inner potential of each team member, we have an open and democratic system of work organization.

We’re looking for a hands-on Chief Product Officer to take full ownership of our product and growth in the DACH region.

This role is a mix of Product, Growth, and Business ownership.

You’ll be responsible for scaling the product, optimizing player journeys, and driving revenue growth specifically for the German-speaking market.

You’ll work directly with the founders and have the freedom to shape strategy, execute ideas, and build the product in the direction you believe works best.

What you will do
 

Product & Growth Ownership (DACH)

• Own product performance and P&L for the DACH region

• Optimize conversion funnels, UX flows, and player journeys

• Adapt product and promotions to DACH player behavior

• Lead acquisition and activation strategy for Germany, Austria, and Switzerland

• Work with VIP teams to improve high-value player engagement

• Launch and manage product integrations with external tools

• Report directly to founders on product performance and growth

Retention & CRM

• Build and lead the DACH retention team

• Create CRM and retention campaigns tailored to DACH player behavior

• Set up automated communication flows using Customer.io or similar tools

• Launch promotions that drive repeat deposits and long-term player activity

• Analyze campaign performance and optimize based on data

• Work closely with Marketing, Product, and VIP teams to align strategy

• Use player feedback to continuously improve the product experience

What we’re looking for

• 4+ years in iGaming

• Experience in roles such as CPO, Product Owner, Brand Manager, Country Manager, or Growth Lead

• Strong experience working with the DACH market is mandatory

• Experience with Curacao licensed operators or similar frameworks

• Deep understanding of online casino products and player behavior in DACH

• Strong background in CRM / Retention (Customer.io or similar)

• Leadership mindset with strong analytical thinking

• Ability to work independently and drive results

Bonus points

• Experience scaling iGaming brands in Germany, Austria, or Switzerland

• Hands-on experience in VIP, CRM, Product, Growth, or Creative teams

• Experience with A/B testing, segmentation, and LTV optimization