Junior Account Manager

Requirements:

- Experience working with CRM systems (configuration, administration, and analytics).
- Knowledge and hands-on experience with Business Objects (BO) tools.
- Skills in using BI systems or Tableau to create analytical reports and dashboards.
- Proficient in Google Drive tools (Docs, Sheets, Slides, Forms).

Responsibilities:

- Act as a day-to-day point of contact for assigned clients, ensuring timely and professional communication while maintaining strong relationships.
- Monitor client performance, track KPIs (game performance, engagement, revenue), and identify risks or growth opportunities.
- Prepare and support analytical reporting (weekly/monthly reports, GGR, performance, rankings).
- Provide game recommendations based on portfolio knowledge, market trends, and ensure proper game visibility on client platforms.
- Collaborate with internal teams (technical, product, compliance, commercial) to resolve issues, support integrations, and align processes.
- Assist in commercial activities, including negotiations support, upsell/cross-sell opportunities, promotional campaigns, and maintaining accurate CRM and documentation.

Work conditions:
- Medical insurance;
- Regular salary reviews and timely payments;
- Provision of necessary equipment for work as needed.

Professional development:
- Corporate English classes;
- Mentoring from experienced Team Leads;
- 50% reimbursement for courses/certifications/webinars, etc.;
- Development towards leadership positions within the company.

Work-life balance:
- Ability to work fully remotely;
- 20 days of vacation;
- Days off on public holidays;
- Paid sick leave;
- Informal online/offline events.