Jobs at Djinni

About the Company

We are a leading research and development company, recognized as one of the largest organizations in Ukraine specializing in fine organic synthesis and the development of advanced synthetic methodologies for organic compounds. Our scientific research contributes to cutting-edge innovations in the pharmaceutical and biotechnology industries, with projects that meet international standards.

Our culture is built around professional excellence, respect, teamwork, social responsibility, care for the scientific community, and proactivity.

We are looking for an experienced Lead Monitoring Engineer (SCOM) to architect, implement, and maintain a proactive enterprise monitoring platform based on Microsoft System Center Operations Manager (SCOM) 2022. Your mission will be to build a monitoring ecosystem capable of identifying and preventing service disruptions before they impact business operations or end users.

Responsibilities

• Design, deploy, configure, and maintain Microsoft SCOM 2022, including Management Servers, Gateways, Operational Database, and Data Warehouse.
• Build and support proactive monitoring for a hybrid Microsoft infrastructure, including:
  • Windows Server 2019+
  • Microsoft Exchange (On-Premises)
  • Microsoft 365 / Office 365 services
• Configure hardware monitoring for physical servers.
• Optimize monitoring quality by:
  • Establishing performance baselines
  • Reducing alert fatigue
  • Creating synthetic transactions and health checks
• Develop and maintain custom PowerShell scripts for automation, monitoring, and custom metric collection.
• Design monitoring standards, dashboards, alerts, and reporting to improve infrastructure visibility and reliability.
• Troubleshoot performance and infrastructure issues across enterprise environments.

Required Qualifications

• 3–5 years of enterprise Windows Server administration experience.
• 1–2 years of hands-on experience with enterprise monitoring solutions, preferably:
  • Microsoft SCOM (2012 R2 / 2016 / 2019 / 2022), or
  • Strong experience with Zabbix, PRTG, or Prometheus and a solid understanding of enterprise monitoring concepts.
• Deep knowledge of Windows internals, including:
  • WMI
  • Event Viewer
  • Performance Monitor (PerfMon)
  • Windows Registry
  • Performance troubleshooting (CPU, Memory, Disk I/O, Network)
• Good understanding of Microsoft Exchange architecture, including:
  • Database Availability Groups (DAG)
  • Mailbox databases
  • Transport queues
• Strong PowerShell scripting skills for automation and custom monitoring.
• Basic Microsoft SQL Server administration, including:
  • Indexes
  • Database file placement
  • High Availability concepts

Nice to Have

• Microsoft certifications such as:
  • MCSA / MCSE (Windows Server)
  • MCSE: Cloud Platform and Infrastructure
  • MCTS: System Center Configuration/Operations Manager
• Modern Microsoft certifications:
  • Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800 / AZ-801)
  • Microsoft 365 Certified: Administrator Expert (MS-102)
• ITIL 4 Foundation certification or knowledge of Event Management and Incident Management processes.
• Basic XML knowledge for customization of SCOM Management Packs.

What We Offer

• A unique opportunity to design and build an enterprise monitoring platform from scratch, with significant architectural ownership.
• Work in a complex, enterprise-scale Microsoft infrastructure supporting mission-critical scientific operations.
• Official employment with full social benefits and a competitive, fully transparent salary.
• 24 calendar days of paid annual leave.
• Standard 40-hour work week.
• Fully remote work environment.
• Comprehensive medical insurance.
• Access to on-site dental and massage services (where applicable).
• Challenging and meaningful technical projects.
• Continuous learning, certification, and professional development opportunities.

Our client is looking for a Ukraine-based specialist to join a client engineering team as an embedded contractor. The role sits at the intersection of geospatial analysis and applied data engineering: building spatial data models and pipelines in Python, and supporting the cloud and streaming infrastructure those pipelines run on. This is a hands-on build role, not a research or academic position.

What You Will Work On

• Design and build geospatial data models and analytical pipelines using Python, applying spatial mathematics (coordinate systems, spatial statistics, geometric and network analysis) to real production data.
• Develop and maintain data pipelines that ingest, transform, and serve geospatial and streaming data at scale.
• Contribute to AWS architecture decisions for the data and analytics workloads this role owns, including compute, storage, and pipeline orchestration.
• Build and support Kafka-based streaming components where geospatial or event data needs to move in near real time.
• Support blockchain-related data workflows, such as ingesting or validating on-chain data as part of a broader data science pipeline.
• Work as a full member of the client's engineering team: standups, code review, sprint planning, shared ownership of outcomes.

Must-Have 

• Strong applied mathematics background in geospatial analysis, geodesy, or spatial statistics, demonstrated through work, not only coursework.
• Professional Python development experience, including data pipeline or data engineering work (not only notebooks/analysis scripts).
• Practical, hands-on AWS experience: has designed or significantly contributed to cloud architecture for a data or analytics workload, not only used managed services as an end user.

Nice to have

• AWS Solutions Architect certification (Associate or Professional).
• Production experience with Kafka or another streaming/event platform.
• Experience with blockchain data: on-chain data extraction, validation, or analytics.
• Familiarity with geospatial libraries and tooling (GeoPandas, Shapely, Rasterio, PostGIS, or similar).
• Experience with satellite imagery or remote sensing data.

Job Summary:

We are seeking a skilled and motivated Network Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, managing, and troubleshooting network infrastructure to ensure optimal performance and security. This role requires a strong understanding of networking protocols, hardware, and security best practices.

Key Responsibilities:

• Design, implement, and maintain secure and scalable network infrastructure for the company and its clients.
• Monitor network performance and troubleshoot issues to ensure minimal downtime.
• Configure and manage firewalls, routers, switches, and other network devices.
• Implement security measures to protect network systems from cyber threats.
• Collaborate with IT teams to support enterprise-wide projects and infrastructure upgrades. 
• Process network related parts of projects at a scheduled time.
• Perform network capacity planning and optimize performance.
• Maintain and update documentation for network maps/diagrams, configurations and processes.
• Provide technical support and training to internal teams as needed.
• Troubleshoot any network outages, based on 24/7 rotation schedule
   

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Strong knowledge of TCP/IP, LAN/WAN, VPN, firewalls, and network security.
• Experience with CheckPoint, FortiGate, or other networking hardware.
• Familiarity with network monitoring and diagnostic tools (Zabbix, LogicMonitor, Prometeus, etc…) .
• Knowledge of cloud networking solutions (AWS, Azure, or Google Cloud) is a plus.
• Industry certifications such as FCP, CCNP, or equivalent are preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to communicate effectively with clients in English.
• 24/7 availability for any network outages, according to on-call rotation schedule
   

Benefits:

Competitive salary.
Paid time off and US holidays.
Career development opportunities and certification reimbursements.
Remote work environment.
 

Join us and be a part of a dynamic team driving innovation and excellence in networking solutions!

We are a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful products operating across Tier 1–3 markets worldwide.

Driven by innovation, data, and operational excellence, we create engaging player experiences and continue to expand our global presence. Our teams work in a dynamic, fast-paced environment where ownership, collaboration, and continuous growth are at the core of everything we do.

We are looking for an experienced Head of VIP Operations to lead the end-to-end VIP player lifecycle and drive the commercial performance of the VIP segment.

This is a senior leadership role responsible for managing the entire player journey across PreVIP → VIP → High Roll → Reactivation, ensuring sustainable revenue growth, player retention, and operational excellence.

Key Responsibilities

• Own and manage the full VIP lifecycle, including Active VIP, Recovery, Reactivation, and High Roll segments.
• Drive VIP revenue growth by increasing player activity, deposits, retention, and lifetime value.
• Monitor and optimize key performance metrics, including churn, downgrade, reactivation, and VIP base stability.
• Lead the High Roll function, ensuring effective management, retention, and development of high-value players while balancing commercial opportunities and player risk.
• Oversee the PreVIP pipeline, improving conversion into the VIP segment and accelerating the progression of high-potential players.
• Execute retention initiatives and promotional offers in partnership with the Retention team, ensuring they translate into measurable financial results.
• Evaluate the effectiveness of VIP offers and campaigns, providing actionable feedback to improve segmentation and commercial performance.
• Lead and develop multiple management layers, including:
  • Head of VIP (Active & Recovery)
  • Team Lead, High Roll
  • Head of PreVIP
• Set objectives, monitor KPIs, and drive operational excellence across all teams.
• Oversee the relevance and effectiveness of VIP communications across all touchpoints, ensuring a consistent player experience.

Areas of Responsibility

• VIP Revenue (IN / IN-OUT)
• Active VIP player base
• VIP Retention and Churn
• Reactivation performance
• PreVIP to VIP conversion
• Player engagement, deposit behavior, and lifetime value
• Financial performance of the VIP segment

Requirements

Must Have

• Proven experience managing the full VIP lifecycle with direct ownership of commercial performance (P&L or equivalent business metrics).
• Hands-on experience across all of the following areas:
  • VIP
  • Recovery
  • Reactivation
  • High Roll
• Strong understanding of High Roll player behavior, commercial opportunities, and risk management.
• Experience leading multiple teams within a multi-layer management structure (Heads, Team Leads, Managers).
• Strong understanding of player economics, including deposits (IN), payouts (OUT), hold, churn, retention, and player value.
• Ability to evaluate promotional offers, identify what drives player engagement, and provide strategic feedback to the Retention team.

Nice to Have

• Experience managing a PreVIP function.
• Experience designing and optimizing operational processes.
• Proven track record of scaling VIP operations and growing revenue through player lifecycle management.

What We Offer

• Fully remote work.
• Competitive compensation package with a fixed salary and a monthly performance-based KPI bonus.
• Paid vacation and sick leave.
• Professional onboarding and continuous support.
• Career growth opportunities within a fast-growing international company.
• Access to a corporate psychologist, including individual and group sessions.
• Monthly professional development training with our Learning & Development Department to strengthen your leadership and professional skills.
• A dynamic international environment where your leadership and results have a direct impact on business success.

Think you're the right fit? We'd be excited to get to know you! Apply now and become part of our growing international team.🚀

Our client is a fast-growing US-market tech startup in the entertainment and rewards space.  You'll be the main point of contact for their highest-value users – the ones who are most engaged, most active, and most important to keep happy. This isn't ticket-closing support. It's relationship management: proactive, personal, and responsive. You'll chat with VIP users, understand what they need, and make sure they stay engaged with the platform.
 

What you'll do

• Manage direct communication with VIP and high-value users via in-app chat and other channels
• Respond to questions, issues, and feedback quickly and with genuine care
• Identify patterns in VIP behavior and flag risks or opportunities to the team
• Maintain a warm, engaging tone that keeps users coming back
   

What we're looking for

• 3+ years in customer support or community management in a B2C or gaming product
• Excellent written English – this is the number one requirement
• Highly responsive and available; US users should receive replies within 8-12 hours
• Natural communicator who knows how to build rapport with people online
• Comfortable working independently in a small startup team

Format

Part-time, 60%: either 3 days/week (8h/day) or 5 days/week (5h/day). 

Employment Type: Full-time (Remote, Office, or Hybrid)

At Varyence, we build products for our clients with people who care about what they do. No micromanagement, no bureaucracy — just ownership and a team focused on moving things forward together.
 

Interview Stages:
1) HR Interview up to 40 minutes;
2) Technical Interview up to 1 hour;
3) Client interview.

Project overview (USA): This is a system, developed to provide stable remote access for company’s employees to the workstations (PCs or VMs) located in the corporate network without breaking any security. Our system simplifies Access and Device Security for organizations.
 

Schedule (Kyiv time): 15:00 — 23:00.
 

If you possess the following experience and skills, you would be an excellent fit for our team:

• 5+ years of experience in technical support, systems administration, infrastructure, or a similar technical role;
• 2+ years of experience leading, managing, or mentoring a technical support team;
• Strong hands-on experience with Windows Server, Active Directory, Entra ID, and Windows Remote Desktop Services (RDS/RDS Farms);
• Experience with virtualization and both on-premises and cloud-based infrastructure, preferably Azure;
• Strong knowledge of network configuration and troubleshooting, including DHCP, DNS, firewalls, and network switches;
• Experience with PowerShell scripting and automation;
• Experience supporting Windows desktop environments;
• Experience with macOS and Linux is a plus;
• Experience with Azure Containers and Kubernetes is a plus;
• Experience supporting SaaS products and production environments;
• Experience in a healthcare environment is a plus;
• Practical experience using AI-assisted tools (e.g., Claude, GPT or similar) to improve technical support, troubleshooting, automation, and documentation;
• Advanced verbal and written English communication skills;
• Strong leadership, communication, organizational, and problem-solving skills;
• Proactive, customer-focused, and ownership-driven approach.
   

Your responsibilities will include the following tasks within your workflow: 

• Lead and develop the technical support team, providing coaching, mentoring, along with managing team productivity and performance;
• Monitor support operations and live chat activity to identify issues, recurring problems, and areas where the team needs support;
• Provide hands-on technical expertise and help resolve complex client, server, infrastructure, and product-related issues;
• Support customer onboarding, technical demonstrations, and complex customer engagements;
• Client interactions: leading pre-sales meetings, presenting the product and answering any and all technical questions from clients, being able to present from a sandbox environment and ready to demonstrate all aspects of the product;
• Client onboardings: leading the onboarding of new clients, following up with them and communicating client needs to the other teams;
• Maintain and continuously improve the internal and external Knowledge Base;
• Identify opportunities to improve support processes, documentation, automation, and overall team efficiency;
• Configure, support, and troubleshoot Windows desktops, servers, Active Directory, Entra ID, RDS environments, virtualization, and network infrastructure;
• Collaborate with development teams to ensure smooth technical operations and successful customer implementations;
• Use modern tools, including AI-assisted solutions, to improve technical support and operational efficiency.
   

You are special for us, so we offer special benefits for you:

• Stable working environment where you can develop and grow your skills;
• Career opportunities within a multi-national company;
• Competitive compensation (based on market data, but also depending on the technical level and expertise of the candidate);
• A supportive team that values your input and suggestions and is fun to work with;
• Health insurance coverage (include dentist services and more);
• Cool comfortable office in the Lviv city center with facilities (company paid lunches, lounge rooms, parking spot);
• Annual paid days off (vacation, additional days, sick leaves) and state holidays celebration;
• Flexible work schedule;
• Free English classes (online) with awesome teacher;
• Performance review and salary raises twice per year;
• Annual bonus;
• Relocation coverage to Lviv;
• Coverage business trip to Lviv and Croatia (Kastela);
• Corporate gifts, celebrations, and fun activities;
• And one more important thing, we are pet friendly and invite all the animals to visit our office.

We are looking for a motivated and detail-oriented Concierge to join our Customer Support team. The concierge (support) function for the Ascendix products covers client request triage, case management in Dynamics 365, product troubleshooting, bug reporting and escalation, and day-to-day client-facing support. 

Night Shift – 5:30 PM - 2:30 AM. 

Requirements: 

• Strong spoken and written English—daily direct communication with US customers 
• Support, helpdesk, or case-management experience with SaaS or CRM products 
• Able to triage, troubleshoot, and manage a case queue independently after ramp-up 

• Clear technical communication—writes structured bug reports and client-facing responses 

   

Nice-to-have: 

• Salesforce experience (Administrator level or strong hands-on admin skills) 
• Commercial real estate or real estate domain familiarity 
• Experience with CRM products 

• Comfortable working in Dynamics CRM and MS ecosystem 

   

Responsibilities: 

• Triage incoming client requests: categorize, resolve internally, or escalate to the appropriate team 
• Manage a typical queue of 20 to 30 active cases while maintaining quality and timely follow-up 
• Troubleshoot product issues across AscendixRE, Ascendix Search, Composer, Harvest, and AI Suite 
• Create clear bug reports and escalation briefs for Product and Dev handoffs 
• Maintain cases, tasks, and client records in Dynamics 365 
• Translate technical topics into broker-friendly language for non-technical customers

Ascendix offers you:

Healthcare:

• 20 paid vacation

• 5 paid sickness

   

Career and professional growth:

• B2B and remote cooperation
• Career development and professional growth
• Technical performance reviews and 360 Evaluation

• Collaboration with a personal Direct Manager, Technical leads, and mentors

   

Learning and Development:

• Opportunity for external event compensation

• Internal knowledge-sharing opportunities

   

Corporate spirit:

• Online and offline events & team-buildings
• Friendly and supportive atmosphere
• Open management

We are looking for a Talent Source Intern to join our Source Up program — for those who have already taken sourcing courses and are ready to move from theory to real candidate search. Source Up is a month of paid, hands-on practice with real United Tech vacancies, not a training simulation or "for-portfolio" tasks. You will join the work of our Talent Acquisition team, try yourself in the sourcer role, and gain the kind of experience that is usually missing right after courses. A personal buddy will be by your side to help you dive into the processes, share feedback, and support you at every stage. And the strongest performers will get the chance to continue this journey as part of the United Tech Talent Acquisition team.

About the company: We are a global IT product company shaping the future of real-time social connection. We have millions of users across North America, Europe, Latin America, and MENA, and we build next-gen mobile and web apps for the live-streaming and social networking niches. The market will exceed $206 billion by 2030, and we are already among the leaders in the industry. Over 400 professionals work in a full-remote format. Founded in Ukraine, scaling worldwide. Are you in?

In this role, you will

• Join the Talent Acquisition team and work on real United Tech vacancies
• Search for and identify relevant candidates using modern sourcing tools and approaches
• Build and test search hypotheses, work with Boolean search and various sourcing channels
• Run initial candidate communication and keep candidates engaged with the company's opportunities
• Analyze the effectiveness of your search approaches and improve them based on feedback
• Work closely with your personal buddy, apply their recommendations, and grow fast in the role

It's all about you

• You’ve completed sourcing courses
• You have a solid understanding of candidate search tools and approaches
• You feel confident in theory and are ready to put it into practice
• You’re ready to work on vacancies where results matter
• You’re open to honest feedback and eager to grow quickly
• You see your future in Talent Acquisition and are open to continuing your journey with United Tech
• Your English level is B1 or higher
• You can commit to a full month of hands-on practice

Would be a plus

• Hands-on sourcing or recruiting experience, even a small one
• Experience with IT vacancies or in a product company

What we offer

• A one-month paid internship with real vacancies, not training cases
• A personal buddy from the Talent Acquisition team who guides you at every stage
• Immersion into the processes of a product IT company whose apps rank in the App Store top
• Honest feedback and fast professional growth in the sourcer role
• A full-remote work format
• The opportunity to continue cooperation with United Tech as part of the Talent Acquisition team — three sourcers from our previous cohort have been growing with us for over a year now

Hiring process

• Application form submission by July 31
• Intro call with the Head of Recruiting and a potential buddy from the Talent Acquisition team
• Test task

• Internship invitation (start on August 9)

   

The number of spots is limited, as every participant receives personal support from the team.

We’re looking for a Chief Executive Officer (CEO) to take full ownership of one of AIBY’s core product groups — up to $70M ARR consumer subscription business — and scale it into its next phase of profitable growth.

Your mission – maximize the Net Profit and Long-Term Value (LTV) of your multi-platform portfolio of apps across iOS, Android, and web by aligning product innovation with data-driven performance marketing.

Unlike a solo founder, you aren’t starting from zero. As a Business Unit CEO, you have:

• immediate access to AIBY’s historical data from 70+ apps to see what works
• centralized Legal, Finance, and HR so you can focus 100% on the product and the users
• significant UA budgets and infrastructure already in place

What you will do:

• P&L Ownership: you’re 100% accountable for the revenue, marketing spend, and operational costs of your unit
• Strategic Roadmap: define the “Why” and the “When”. You decide which features to build based on their projected impact on retention and monetization
• Growth & Monetization: work hand-in-hand with your UA Lead to optimize ROAS (Return on Ad Spend) and Payback Periods. You’ll oversee the subscription funnel, A/B testing, and paywall optimizations
• Cross-Functional Leadership: build, structure, and scale a high-performing team across Product, Growth, Marketing, Engineering, and Design
• Resource/ Capital Allocation Strategy: you have the autonomy to decide where to “bet” your resources. If a specific app in your unit is scaling, you pivot the team’s focus there immediately
• Partnership with the Board and Founders: you’re involved in strategic decision-making at the C-level, with direct impact on business metrics, financial results, and the product ecosystem

What you should have:

• 7+ years of experience in product-based B2C businesses (subscription, mobile/web)
• 3+ years in leadership roles with direct P&L ownership (CPO, CMO, GM, CEO, Product Director, Head of Product, Head of Marketing, etc.)
• Product-Marketing Hybrid expertise: you can speak “Engineering” to the devs and “ROAS” to the marketers. You understand how a product change affects ad performance and vice versa
• Proven 0→1 and scale-stage experience: launching new units, restructuring businesses, scaling early-stage products to meaningful revenue, or founding a startup
• Strong financial acumen: you live in the dashboards. You understand the nuances of cohorts, LTV/CAC ratios, and churn rates in a subscription-based model
• Mentality: ownership, clarity, decisiveness, speed, and persistence
• Entrepreneurial mindset

What we offer:

• Full strategic and operational ownership of a multi-million ARR business unit
• Competitive fixed compensation + performance-based bonus + long-term incentive structure
• The opportunity to scale a category-leading product portfolio into a global market-defining player
• Results-oriented colleagues committed to scaling impactful products. Your team will help you achieve the most ambitious goals
• Remote-friendly work environment with high autonomy and minimal bureaucracy

Location

AIBY is a team of strong international top talents. This role allows for either hybrid (combining in-office and remote work), fully remote or in-office work.

About the project:
Our Customer is one of the largest companies in the home entertainment consumer electronics market, striving to provide its clients with high-quality products and services.

The main project goal is to ensure the high quality of firmware releases on various streaming platforms (STBs, Smart TVs, sound devices) by conducting testing on real equipment in different combinations and setups. The project includes manual and automated testing.

Responsibilities:
 - Manual testing of streaming devices' firmware on different platforms

 - Creating bug reports

 - Creating and updating test documentation

Requirements:
 - Good knowledge of testing theory (test types, test cases, bug reports etc.)

 - Basic knowledge of hardware
 - Attention to detail, patience, and investigation skills

 - Intermediate English level

 - Fast learner with strong problem-solving skills

 - We consider candidates from Lviv or those who are ready to relocate to Lviv.
 

Preferred:

• Basic theoretical or/and practical knowledge of Python
• Technical writing

Job Description

Senior DevOps/SecOps engineer with strong expertise in cloud security, security remediation, infrastructure automation, and cloud operations across both AWS and Google Cloud Platform. The role involves working closely with the Infosec team to understand, prioritise, investigate, and resolve critical and high-priority security issues across a large-scale, multi-vendor enterprise environment.

Technical Skills

● AWS Services: IAM, Security Hub, GuardDuty, Inspector, CloudTrail, CloudWatch, Config, KMS, Secrets Manager, Systems Manager, WAF, Shield, S3, Lambda, ECR, DynamoDB
● GCP Services: IAM, Security Command Center, Cloud Asset Inventory, Cloud Audit Logs, Cloud Logging, Cloud Monitoring, Cloud KMS, Secret Manager, Cloud Armor, Artifact Registry, Cloud Storage, Cloud Run, Cloud Functions.
● AWS Foundations: Landing Zone, Control Tower, AWS Organizations, Service Control Policies, networking, security, and account governance.
● GCP Foundations: Organisation and folder structure, organisation policies, Shared VPC, networking, IAM, security, and project governance.
● Infrastructure as Code: Terraform, Terragrunt, CloudFormation
● Version Control & CI/CD: GitHub, GitHub Actions
● Identity & Access Management: Role-based access control, least privilege, privileged access, service accounts, workload identities, and access reviews.
● Compliance & Governance: Security controls, audit evidence, policy enforcement, vulnerability remediation, risk management, and regulatory compliance.

Job Responsibilities

• Work closely with Infosec to understand and resolve critical and high priority security issues.
• Review, validate and prioritise security findings across AWS and GCP
• Investigate the root cause, technical impact and affected resources associated with security findings
• Translate findings into clear technical remediation plans. Implement these plans through to completion and produce runbooks where required.
• Coordinate remediation activities across engineering teams, platform teams, application owners and third-party suppliers.
• Implement security fixes in cloud consoles or using infrastructure as code and automated deployments depending on the environment.

• Experience in both AWS and GCP.
• Strong analytical, security and problem solving skills.
• Experience working directly with Infosec, governance, risk, compliance and engineering teams.
• Ability to understand security findings, assess their technical impact and translate them into clear remediation actions.
• Experience prioritising remediation tasks based on severity, risk, business impact and operational constraints.
• Solid communication, stakeholder management and cross-team collaboration skills. Ability to update and manage Senior InfoSec and Service owners is a must.

A global leader in sports fashion and streetwear retail, our client represents some of the world’s most premium and trend-driven brands. Known for its innovative product curation and best-in-class in-store and digital experiences, the company continues to redefine athletic and lifestyle fashion on an international scale.
Established in 1981 with a single store in the North West of England, our client is a leading global omnichannel retailer of sports fashion and outdoor brands.
Today, the company operates over 4,500 stores (as of August 2024) across 36 countries, with a strong presence in the UK, Europe, North America, and the Asia-Pacific region.

Vision: Connect globally, inspire locally, and empower individually.
The company aims to inspire a new generation of globally minded consumers through its connection to the universal culture of sport, music, and fashion.

Mission: To continuously set the global standard for retail experiences through best-in-class operations, connected consumer journeys, and the distinctive delivery of the world’s most authentic brands to market.

💡About Epom:

We are a family of ad tech products designed for meaningful advertising. Our brand is an early adopter of programmatic and ad tech innovations. We entered the industry at its dawn and honed an ad serving technology to perfection.

Today, we produce solid pieces of ad technology to empower brands, agencies, and networks. We make ad tech accessible, transparent, and effective for our clients. On the other side, we are flexible, friendly, and value the human approach to the business.

⚡️Epom Products:

uNative for e-commerce

Web push notifications are the new must-have for e-commerce businesses. Push Ads drive better user engagement and perfectly suit for retargeting ad campaigns. Precisely targeted communication through digital channels speed up conversions, return buyers and boost revenues for online retail. uNative makes it all simpler.

📈Your Responsibilities:

— Outbound sales (active search for new clients on LinkedIn, forums and other platforms);

— Tracking sales funnel in CRM system;

— Active participation in Product Improvement from the sales/client needs perspective;

— Cooperation with other sales/client service departments to achieve the best results.

🪄Your Experience & Skills:

🔹Advanced English skills;

🔹Experience in IT Sales or account management more than 1 year (preferably in adtech)

🔹Experience in conducting monthly calls with clients and the finance department;

🔹Ability/willingness to work independently;

🔹Using common sense and a sense of urgency in the decision-making process when assessing problems/situations;

🔹Ability to communicate effectively with clients, show empathy, help the client, and teach them (since our goal is to build trusting relationships with the client and be confident that our product truly helps their business).

💎We offer:

🔹 Great team ready to assist and give feedback on any stage to celebrate great results together;

🔹 Ongoing opportunities and personal growth in a leading ad tech company;

🔹 Flexible working hours (start your day between 9:00 and 11:00); We work in the office, so we only look at applicants from Kyiv :)

🔹 Wellbeing program;

🔹 PE accounting support;

🔹 Paid vacation and sick leaves;

🔹 Social events;

🔹 Good salary in USD that matches your skills and experience.

We are looking for a TechOps Engineer to take full ownership of domain infrastructure, DNS management, Cloudflare optimization, server administration, and process automation. 

If you have hands-on experience with domain registrars, a solid understanding of networking, and a drive to work on large-scale projects – we'd love to connect.

What you'll do:
 

• Register, renew, and manage domains in bulk across multiple projects.
• Work with registrars such as Namecheap, GoDaddy, REG.RU, GCore, and others.
• Configure DNS, Cloudflare, SSL certificates, CDN, and reverse proxying.
• Procure, set up, and maintain VPS/VDS and hosting environments.
• Track renewals, process payments, and maintain technical documentation.
• Automate repetitive tasks using scripts and APIs.
• Ensure high availability and stability of the entire technical infrastructure.
  
  Must-have:
   
• 1.5–2+ years of experience with domains and DNS management.
• Hands-on experience with multiple domain registrars.
• Strong knowledge of Cloudflare (or similar CDN services).
• Experience with DNS, SSL, proxying, and hosting control panels.
• Basic scripting skills in Python and/or JavaScript for automation.
• Experience working with REST APIs and basic Linux/VPS administration.
  
  Nice-to-have:
   
• Background in affiliate marketing, iGaming, AdTech, or SaaS.
• Familiarity with Keitaro, Binom, or other tracking platforms.
• Experience with anti-detect browsers, proxy networks, and large-scale domain portfolio management.
  
  What We Offer
   
• Competitive salary.
• Office-based position in Kyiv.
• Standard working schedule: 09:00–18:00.
• Opportunity to work on high-load infrastructure projects using modern technologies.
• Collaborative team, fast decision-making, and minimal bureaucracy.
• Professional growth in a technically challenging environment.

Bitmedia Labs is an international product company founded in 2014. Today, we’re a team of 150+ specialists working globally, building products used by millions worldwide.

Our work spans two core areas:

Game Development – browser-first games for global audiences, centered on reward-driven progression and long-term engagement.
Digital Advertising – high-performance advertising and affiliate platforms across Web2 and Web3 markets.

We believe great products are built by people who take ownership – shaping direction, making decisions, and seeing their work turn into real impact. Now, we’re looking for a Creative Copywriter to join the team and help us move our products forward.

This is not “just writing.” You’ll be the creative hub between marketing, product, and design: turning ideas, features, and live-ops beats into clear messaging, strong narratives, and ready-to-produce creative briefs. If the team needs a banner, video, key visual, landing page, or a whole campaign pack - you’re the person who shapes the concept, writes the copy, and delegates tasks to designers with precision.

Responsibilities:

• Write direct-response ad copy for Meta, Google, ad networks (hooks, variants, angles, CTAs);
• Create and iterate creative angles based on audience insights, product beats, and performance data;
• Support conversion assets: landing pages, store text, promo pages, ad-to-LP messaging consistency;
• Partner with UA/Marketing to test hypotheses (A/B copy variants, new offers, new hooks);
• Write email sequences, newsletters, event announcements, winback/reactivation flows;
• Write push notifications and in-app messages that feel human, fun, and clear - not spammy;
• Keep communication aligned across channels: one story, multiple executions;
• Write social posts and content packs for X/Twitter, Youtube, Discord/Telegram, etc;
• Turn updates into formats that travel: short posts, threads, mini-stories, punchy captions;
• Support community moments: announcements, patch notes “that people actually read,” event hype;
• Expand game lore, characters, themes, event stories, and world-building;
• Write narrative wrappers for events (quests, teasers, artefacts, “why this matters” in the world);
• Keep the universe coherent: naming, tone, and canon consistency;
• Act as the go-to person for design requests: translate needs into strong briefs;
• Prepare creative briefs: goal, audience, key message, visual references, format specs, CTA, variants;
• Delegate tasks to the design team and ensure quality + consistency across deliverables;
• Maintain a lightweight system: templates, naming conventions, asset folders, approvals;
• Define/maintain the game tone of voice and ensure it’s consistent across channels;
• Edit and improve copy across the team when needed (polish, structure, clarity, punch);
• Build a small internal “playbook”: do’s/don’ts, examples, hooks library, CTA library.
   

Requirements:

• 1+ years in copywriting / content / creative marketing (gaming is a big plus);
• A portfolio that shows performance-oriented copy (ads) and brand/storytelling writing;
• Strong soft skills and communication ease;
• Ability to work with multiple departments and communicate in a fast, efficient and productive manner;
• Ability to write clearly in English (native or near-native);
• Strong instincts for hooks, benefits, emotional triggers, and conversion;
• Experience working with designers: you can write briefs that reduce back-and-forth and speed up output;
• Comfortable in a fast iteration environment: multiple variants, quick edits, frequent experiments;
• Organized: you can manage multiple requests without losing context or quality.
   

Nice to Have:

• Experience in F2P games, live-ops, events, progression/monetization loops;
• Familiarity with Web3 concepts (but you don’t need to be a “crypto person”);
• Understanding of UA basics: CTR, CPA, ROAS - and how copy influences each step;
• Experience writing scripts for short-form video (TikTok/Reels) and UGC-style ads;
• Tools: Confluence, Jira, Figma (at least for comments/hand-off), Miro.
   

Hiring process:

• Intro call with a Recruiter - Test Task - Interview with the Hiring team - Сollection of recommendations - Offer.
   

Why join Bitmedia Labs?
We care about what we build – and about the people who build it. Our teams work closely together, share responsibility for the product, and support each other in everyday challenges.

As part of the team, you’ll have:

• Professional growth through products operating at global scale;
• The opportunity to experiment, bring ideas to life, and influence product decisions;
• Collaboration with strong, experienced teammates who value quality and teamwork. 
   

We also support you with:

• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones;
• Support for your growth: courses, workshops, and conferences. 

Through our charity foundation Bit Spilka, led by volunteers from our team, we support the military, medics, and civilians across Ukraine – delivering over $500,000 in aid to date. Here your work also drives social impact, and you can also join our volunteer initiatives.

Наш клієнт - глобальний бренд і платформа у сфері iGaming, доступна гравцям по всьому світу. Поєднує енергію та швидкість стартапу з чіткістю та структурою зрілого бізнесу. Швидкість у всьому: від розробки продукту до прийняття рішень - усе налаштовано на максимальну ефективність і вплив.

Ідеально для тих, хто прагне:

• Володіти та керувати дорожньою картою (roadmap) гейміфікації для продуктів казино та спортивних ставок (Sportsbook);
• Розробляти та запускати квести, челенджі, турніри, перегони (races), таблиці лідерів (leaderboards), системи досягнень і механіки лояльності;
• Створювати стратегії сегментації для надання персоналізованого гейміфікованого досвіду користувачам;
• Визначати винагороди, системи прогресії та бонусні механіки відповідно до бізнес-цілей;
• Аналізувати ефективність гейміфікаційних функцій і постійно їх оптимізувати на основі даних;
• Тісно співпрацювати з командами CRM, Product, VIP, BI та Operations для забезпечення успішної реалізації проєктів;
• Розробляти плани A/B-тестування для винагород, ігрових механік та користувацьких сценаріїв (player journeys).

Досвід, який стане твоєю перевагою:

• Від 2-х років досвіду роботи у сферах CRM, гейміфікації, утримання клієнтів (Retention), продуктового маркетингу (Product Marketing) або на аналогічній посаді в індустрії iGaming;
• Глибоке розуміння життєвого циклу гравця, механік утримання користувачів та бонусних систем;
• Досвід роботи із сегментацією аудиторії та аналізом даних гравців;
• Досвід розробки та проведення промоакцій, місій, турнірів або програм лояльності;
• Впевнене володіння BI-інструментами, електронними таблицями та засобами звітності.

Ми цінуємо:

• Аналітичне мислення та здатність перетворювати дані на практичні висновки й рекомендації для дій;
• Креативне, нестандартне мислення та вміння знаходити нові підходи до вирішення завдань;
• Сильні комунікаційні навички та здатність ефективно реалізовувати ініціативи;
• Високий рівень відповідальності: ви берете на себе відповідальність за кінцевий результат, а не лише за виконання окремих завдань.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся - і нехай твоя історія зростання розпочнеться.

English version

Our client is a Global iGaming brand and platform, accessible to players worldwide. Combine the energy and speed of a startup with the clarity and structure of a well-established business. Move fast, every process — from product development to decision-making — is designed for maximum efficiency and impact.

Perfect for those who aim to:

• Own and manage the gamification roadmap across casino and sportsbook products;
• Design and launch quests, challenges, tournaments, races, leaderboards, achievement systems, and loyalty mechanics;
• Create segmentation strategies to deliver personalized gamification experiences;
• Define rewards, progression systems, and bonus structures aligned with business objectives;
• Analyze performance of gamification features and continuously optimize based on data;
• Work closely with CRM, Product, VIP, BI, and Operations teams to ensure successful execution;
• Develop A/B testing plans for rewards, mechanics, and player journeys.

Experience you’ll need to bring:

• 2+ years of experience in CRM, Gamification, Retention, Product Marketing, or a similar role within iGaming;
• Strong understanding of player lifecycle, retention mechanics, and bonus systems;
• Experience working with segmentation and player data;
• Experience designing promotions, missions, tournaments, or loyalty programs;
• Comfortable working with BI tools, spreadsheets, and reporting.

It's a perfect match if you have those personal features:

• An analytical mindset with the ability to translate data into actionable insights.
• Creative, out-of-the-box thinking;
• Strong communication and execution skills;
• High ownership, you take responsibility for outcomes, not just tasks.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.