Business Analyst

Reporting to: CEO

We’re looking for an experienced Business Analyst to join our team and become a key link between our B2B clients, Product and Development teams.

You will work with B2B clients and white-label operators, understand their business and technical needs, translate requirements into clear and actionable tasks, and coordinate their implementation with internal teams.

What you’ll do

• Work directly with B2B clients and white-label operators to understand their business needs, processes and requirements.
• Gather, analyze, clarify and document business and functional requirements.
• Act as a communication bridge between clients and internal Product, Development, Support/KYC, Legal & Compliance, Payments, CRM, BI and Finance teams.
• Translate business requirements into clear and structured tasks for Product and Development teams.
• Work with Product and Development to clarify technical details, dependencies, limitations and possible solutions.
• Coordinate integrations, launches, operational changes and technical requests from initiation through delivery.
• Break down complex requirements into actionable tasks and ensure that all stakeholders have a shared understanding of the expected result.
• Track projects and requests, follow up on progress, identify blockers and coordinate their resolution.
• Participate in meetings with clients and internal teams, prepare status updates and communicate progress.
• Analyze existing processes and identify opportunities for improvement and automation.

What we’re looking for

• 3+ years of experience.
• Experience in iGaming is a must.
• B2B experience, experience working with white-label operators.
• Strong experience working with Product and Development teams.
• Ability to communicate effectively with both business and technical stakeholders.
• Strong requirements-gathering and requirements-management skills.
• Understanding of software development processes and the ability to discuss technical requirements with Development teams.
• Experience working with integrations, APIs, technical projects or B2B platforms will be a strong advantage.
• Strong organizational and project coordination skills.
• Ability to manage multiple requests and priorities simultaneously.
• Fluent English.
• Understanding of Payments, CRM, KYC, BI or gaming integrations.

If you are a Business Analyst, Project Manager or Delivery Manager, we’d love to hear from you.