Jobs at Djinni
9578-
Β· 103 views Β· 4 applications Β· 13d
Business Applications Support Team Leader
Full Remote Β· Ukraine Β· 2 years of experience Β· English - B2Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different...Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.
We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.
Diya is currently looking for Business Applications Support Team Leaderfor a full-time position at our Zhytomyr office or remotely.
Business Applications Support Team Leader organizes and coordinates the team in order to achieve maximum delivery quality and customer satisfaction.
Responsibilities:
- Tasks distribution, priorities determination, as well as monitoring and evaluation of the taskβs implementation.
- Documentation works, including operational documents, instructions, standard operations procedures, and reports for the Executive Board, Operations Manager and Customers.
- Delivery operations monitoring and ensuring the delivery quality;
- Communications within the delivery.
- Verbal meetings with client.
- General team management, tasks progress tracking and development of technical expertise of the team.
- Distribution tasks according to the workload and technical skills of the team;
- Regular status meetings with the team.
- Knowledge sharing within the team.
- Hands-on help for the team with tasks during peak workload hours.
- Maintaining a healthy relationship in the team.
- Conflict management inside the team.
- Team education, mentoring and other team activities.
- Adaptation of new team members.
- Daily checks of the time tracked and its accuracy.
- Participation in the regular performance evaluations of the team.
Requirements:
- English: upper-intermediate (B2).
- A minimum of 2 years experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
- Experience as a user or support representative of the business and task managing platforms: Jira, Zendesk, ClickUp, etc. Basic understanding of a CRM system structure.
- Solid knowledge of Office applications will be an advantage (Word, Excel, Google Docs)
- Desire to learn new technology and ability to consume significant volumes of new information (position requires extensive training).
- Demonstrated ability to generate and maintain technical documentation.
- Experience in managing a team is a plus.
What we offer:
- Comfortable work environment, remote work.
- Competitive salary.
- Paid vacation and sick leave.
- Healthcare insurance and gym.
- Training and useful experience.
- Work in a young and friendly team.
- Career opportunities and professional growth.
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Β· 167 views Β· 26 applications Β· 6d
Senior Commercial Leader
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 7 years of experience Β· English - C1Weβre looking for an experienced and strategic commercial leader from the iGaming industry to drive NuxGameβs growth across global markets. This person will oversee sales, business development, partnerships, and revenue operations, leading the team toward...Weβre looking for an experienced and strategic commercial leader from the iGaming industry to drive NuxGameβs growth across global markets.
This person will oversee sales, business development, partnerships, and revenue operations, leading the team toward ambitious targets.
The ideal candidate has extensive B2B iGaming experience (platforms, aggregators, or solution vendors). B2C experience will be a strong advantage, bringing valuable operator-side perspective.
Key Responsibilities:
- Lead NuxGameβs global commercial and growth strategy across B2B channels.
- Build and maintain strategic relationships with operators, providers, and key stakeholders.
- Drive sales pipeline growth, oversee deal flow, and improve conversion & retention rates.
- Identify new market opportunities and partnerships.
- Collaborate with Product & Marketing to align go-to-market initiatives.
- Set, monitor, and deliver on revenue, margin, and growth KPIs.
- Lead, coach, and scale a sales and BD team.
- Represent NuxGame at major iGaming conferences and events.
Requirements:
- 7+ years of iGaming industry experience, ideally in B2B (platform, aggregation, or tech solutions).
- Proven success in senior commercial or BD leadership roles.
- Deep understanding of iGaming markets and B2B dynamics.
- B2C knowledge or background is a big plus.
- Strong negotiation, leadership, and communication skills.
- Fluent in English; other languages are an advantage.
- Results-driven, analytical, and entrepreneurial mindset.
What we offer
We believe that a happy team builds the best products. Here is how we support you:- Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
- Financial Stability: Timely payment for compensation for services
- Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
- Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
- Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
- Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
- Time-off Policy: up to 29 days off per year, including up to 5 days for health-related absence (without medical confirmation).
- Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.
We believe in unlocking the inner potential of each team member within an open and democratic culture.
Waiting for you on our team!
More -
Β· 298 views Β· 65 applications Β· 6d
VIP Account Manager
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - B2We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement...We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.
HOW YOU WILL MAKE AN IMPACT
- VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
- Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customersβ needs.
- Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
- Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clientsβ value and increase revenue.
- Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
- Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
- Strong communication skills, both written and verbal, with the ability to adapt across different channels.
- Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
- Target-driven with proven ability to implement upselling or cross-selling strategies.
- Fluency in English.
WHY YOUβLL LOVE IT HERE:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leaveβbecause your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: Weβll support your sports passions, from yoga classes to gym memberships.
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Β· 123 views Β· 24 applications Β· 14d
Product / Delivery Manager for PLG SaaS
Full Remote Β· Worldwide Β· Product Β· 4 years of experience Β· English - C1About TimelinesAI TimelinesAI is a SaaS platform that helps businesses centralize and automate their WhatsApp communication. We integrate seamlessly with CRMs, workflow builders, and third-party platforms, enabling teams to build powerful automations,...About TimelinesAI
TimelinesAI is a SaaS platform that helps businesses centralize and automate their WhatsApp communication. We integrate seamlessly with CRMs, workflow builders, and third-party platforms, enabling teams to build powerful automations, analytics, and AI-driven workflows without losing context or control.
Weβre a growing product company with a global, remote-first team. Weβre now looking for a talented Product / Delivery Manager to join us full-time, working remotely, and to help us elevate our Product-Led Growth (PLG) strategy and ramp up our product process by actively leveraging AI to produce specifications and unassisted dynamic prototypes.
What makes this opportunity stand out:
- You will work directly with the CTO, Head of Growth and peer PMs in a tightly-knit team.
- Your ideas will matter: we value your initiative, give you the freedom to propose solutions, and resources to implement them.
- We prioritise open communication, continuous feedback, respect and humility. With us youβll grow professionally, technically and as an individual.
- We keep our hiring process straightforward. Youβll talk directly with the people youβll be working with (the management team) without recruiters or intermediary layers in between.
Product Definition & Management
- Participate in product roadmap planning with the Management Team.
- Define high-level product requirements and present them to the development team.
- Refine product specifications based on team feedback and feasibility considerations.
- Create mockups and wireframes to illustrate proposed functionality.
- Collaborate with the UI/UX designer to produce and iterate on visual designs.
- Prepare and hand over final task definitions and designs to the development team, including Q&A sessions.
- Review and accept implemented functionality, provide feedback to developers, and hand over to QA.
Product Analytics & Feedback Ownership
- Plan analytic events for tracking feature adoption as part of sprint definitions.
- Monitor ongoing adoption metrics in PostHog and present insights to the Management Team on a regular basis.
- Process feature requests and user feedback from all channels (support chats, in-app forms, marketplaces, etc.).
- Conduct comparative research on competitorsβ products and features.
Knowledge Base Maintenance & Support Enablement
- Create and update public Knowledge Base articles for new or updated functionality.
- Write public release notes for new releases and features.
- Prepare internal release notes and conduct product training sessions for Customer Support and Success teams.
- Assist the Customer Support and Marketing teams with advanced inquiries about functionality, use cases, or roadmap items.
Partners & Integrators
- Maintain direct communication with partners (e.g., CRM platforms building integrations with TimelinesAI) and integrators (agencies reselling or implementing TimelinesAI).
- Provide timely responses to technical and product-related inquiries.
- Participate in Sales or Customer Success demo sessions as a hands-on product expert.
Mandatory Experience
- Minimum 4 years of overall product management experience.
- Minimum 2 years of product management experience in a PLG SaaS environment (must be your most recent / current position).
- Proven experience working in fully remote teams with asynchronous written communication.
- High proficiency with PostHog, Amplitude, or similar analytics platforms.
- Hands-on experience with all stages of Product Management and Product Analytics as outlined above.
- Strong writing skills and a proactive approach to technical documentation.
Preferred Qualifications (Advantage)
- Previous experience in Software Development, QA, or Technical Customer Support.
- Hands-on experience setting up workflows in automation or workflow builder platforms such as Zapier, Make, n8n, or Customer.io.
- Experience managing product pricing and working with Stripe dashboards.
- Familiarity with Intercom Help Center and Fin management (or comparable live chat Support system with KB and some sort of built-in AI-based autoresponder)
- Regular, first-hand use of ChatGPT, Claude, or similar AI assistants in day-to-day product work, including prompt-driven specification writing, exploration, and prototyping; comfort with light scripting or vibe coding is considered a strong advantage.
- Power user of a major CRM platform, including UI customization, creation of custom objects and fields, and third-party integration setup.
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Β· 190 views Β· 11 applications Β· 23d
Research Specialist
Full Remote Β· Worldwide Β· 1 year of experience Β· English - C1Intetics is seeking a Research Specialist to CEO to act as an analytical and operational extension of the companyβs leadership. This position focuses on research, information synthesis, and organizational support rather than administrative scheduling. We...Intetics is seeking a Research Specialist to CEO to act as an analytical and operational extension of the companyβs leadership. This position focuses on research, information synthesis, and organizational support rather than administrative scheduling. We are looking for a detail-oriented, intellectually curious professional who enjoys transforming data and insights into structured, actionable outputs that drive decision-making.
Responsibilities and Qualifications include:
- Conduct in-depth research on technology, business, and partnership topics using Gen AI, online databases, and professional sources.
- Summarize findings into concise reports, briefs, and recommendations to support strategic planning and business development.
- Prepare background materials for meetings, events, and external communications.
- Track industry trends, competitors, and emerging technologies relevant to Inteticsβ focus areas.
- Coordinate the CEOβs participation in professional networks, memberships, and industry associations.
- Support content development in a research-driven format - prepare outlines, reference materials, or data for articles, posts, and presentations.
- Manage selected administrative and organizational tasks (scheduling, vendor communication, document control) with high precision.
- Use AI-based tools for data gathering, research automation, and information visualization.
- Attend online events/webinars and provide analytical summaries.
Requirements
- Exceptional written and spoken English (C1+) β ability to write clear, structured reports and communicate with senior stakeholders.
- 3+ years of experience supporting executive leadership or in analytical/research-focused roles.
- Strong research and analytical skills - ability to process large volumes of information, extract insights, and present them logically.
- Confidence in using Gen AI tools for research, summarization, and productivity enhancement.
- Attention to detail, reliability, and discretion when handling sensitive information.
- Strong organizational and multitasking skills; ability to work autonomously
What We Offer
- A strategic role in a reputable, globally recognized company.
- Opportunity for self-expression, innovation, and real impact.
- Competitive compensation with profit sharing.
- Collaborative, missionβdriven organizational culture.
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Β· 221 views Β· 19 applications Β· 9d
Product Marketing Manager
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· English - B2We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences. Our mission is bold: bring joy, fight loneliness, and...We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences. Our mission is bold: bring joy, fight loneliness, and deliver safe, ad-free entertainment that keeps people coming back.
This is a complex, fast-moving space, and we love it that way! So, you will join a passionate, expert team tackling everything from scaling AI-powered recommendations to launching high-impact, data-driven features that boost monetization and engagement. Every idea counts here, and every release reaches a massive global audience
We are now expanding into Arab countries and Europe, enhancing content quality, and rolling out new features to keep users hooked. We are among the Top 5 streaming products in the US and rank in the Top 10 worldwide. Our next milestone: break into the global Top 5, and we are moving fast to make it happen. Are you in?
About your role: You will own the full cycle of marketing experimentation from testing and automation to analytics and growth insights, helping our products scale globally and drive millions of new users
In this role, you will- Build a full methodology for testing Landing Pages and Store Pages β from experiment design and result logging to hypothesis iteration and planning future tests
- Optimize and automate the analysis and reporting process for all experiments
- Run Custom Product Page experiments in App Store and Google Play for multiple company apps
- Establish a continuous testing framework for Landing Pages across our product portfolio
Manage localization of Landing Pages and Store Pages when entering new markets - Develop automated Tableau reports for PMM activities (ASO, Custom Product Pages, Web2App initiatives)
- Conduct regular competitive research to improve the full product-marketing funnel
- Implement and maintain marketing automation systems: analytics pipelines, auto-rules, postback delivery, and ad network integrations
Itβs all about you- 2+ years of experience as Product Marketing Manager, Marketing Automation Manager, or similar
- Proven experience in analyzing and optimizing web funnels
- Experience in implementing marketing automation workflows (analytics, campaign management, creative testing)
- Solid understanding of Custom Product Page optimization in App Store and Google Play
- Proficient with AppsFlyer, Google Analytics, Tableau, and familiar with key marketing metrics
- Confident in project management tools (e.g., Jira) and cross-functional collaboration
- English level B2+ (both written and spoken)
- Excellent communication skills and ability to work with marketing, product, analytics, and design teams
- Strong analytical and data-driven decision-making mindset
- Able to prioritize and deliver in a fast-paced, high-load environment
- Proactive, fast learner with sharp critical thinking and structured problem-solving skills
Would be a plus:
- Hands-on MarTech background: setting up integrations with ad networks and analytics systems, validating tracking setups
What we offer
Care and support:
- 20 paid vacation days, 15 sick days, and 6 additional days off for family events
- Up to 10 additional days off for public holidays
- 100% medical insurance coverage
- Sports and equipment reimbursement
- Team building events, corporate gifts, and stylish merch
- Financial and legal support
- Position retention and support for those who join the Armed Forces of Ukraine
- Participation in social initiatives supporting Ukraine
Comfortable working environment:
- Work from our Kyiv hub or remotely with a flexible schedule
- Modern equipment or depreciation of your own tools
Investment in your future:
- Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
- 70% of our heads and leads have grown into their roles here β so can you!
- Performance-oriented reviews and Individual Development Plans (IDPs)
- Reimbursement for professional courses and English classes
- Corporate library, book club, and knowledge-sharing events
Hiring process
- Intro call
- Technical interview
- Test Task
- Final interview
- Reference check
- Offer
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Β· 163 views Β· 39 applications Β· 2d
QA Engineer
Full Remote Β· Worldwide Β· Product Β· 3 years of experience Β· English - B2We are looking for a motivated QA Engineer to join our dynamic team, focusing on web and AI-driven projects. This role is ideal for someone early in their career who is passionate about ensuring software development and has an interest in growing into a...We are looking for a motivated QA Engineer to join our dynamic team, focusing on web and AI-driven projects. This role is ideal for someone early in their career who is passionate about ensuring software development and has an interest in growing into a more advanced BA role in the future.
You will collaborate with developers, product managers, to test innovative web and AI applications, identify defects, and ensure an exceptional user experience.
Responsibilities
- Perform manual testing of web and AI applications to identify bugs, defects, and usability issues.
- Create, execute, and maintain test cases and test scenarios based on project requirements.
- Document and report defects with clear steps to reproduce, using bug-tracking tools (e.g., Jira).
- Collaborate with the development team to verify fixes and ensure issues are resolved.
- Participate in requirement analysis and provide feedback to improve product quality.
- Assist in regression, functional, and exploratory testing activities, including testing AI model outputs and web interfaces.
Contribute to the continuous improvement of QA processes and methodologies, with an eye toward future automation opportunities.
Requirements
- +3 year of experience in software testing or a related field (internships or personal projects are a plus).
- Basic understanding of software testing principles, methodologies, and the software development lifecycle (SDLC).
- Familiarity with bug-tracking tools (e.g., Jira, Trello) and test management tools (e.g., TestRail).
- Interest in web and AI technologies, with exposure to testing web applications (e.g., REST APIs, browser-based interfaces) and AI-driven features (e.g., chatbots, recommendation systems).
- Knowledge of relevant tech stack: JavaScript, Python (for testing AI components), Postman (for API testing), and browser developer tools (e.g., Chrome DevTools).
- Strong attention to detail and problem-solving skills, with a proactive mindset for learning and growth in the QA field.
- Good communication skills to collaborate effectively with cross-functional teams working on web and AI solutions.
- Upper-intermediate English proficiency (written and verbal).
- (Optional) Basic knowledge of automation tools (e.g., Selenium, Cypress) or scripting languages (e.g., Python, JavaScript) is a plus.
- A strong desire to develop and advance in the QA direction, with potential interest in automation, performance testing, or AI-specific testing in the future.
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Β· 21 views Β· 0 applications Β· 6d
3D Motion Designer
Hybrid Remote Β· Poland Β· Product Β· 5 years of experience Β· English - B1Moon Active is a company driven by the mission to become a global leader in mobile gaming. Founded in 2011, our passion for creativity, cutting-edge technology, and delivering exceptional player experiences has resulted in games enjoyed by millions...Moon Active is a company driven by the mission to become a global leader in mobile gaming. Founded in 2011, our passion for creativity, cutting-edge technology, and delivering exceptional player experiences has resulted in games enjoyed by millions worldwide.
We are looking for you, an aspiring 3D Motion Designer, to join our industry-leading marketing team.You will be responsible for creating eye-catching 2D and 3D animations across all digital and social platforms.
As part of a great team, you will receive everything you can dream of: from super friendly and creative co-workers and a strong focus on your development to projects that will inspire the whole gaming industry.
Responsibilities:
- Create and animate 2D and 3D videos with a focus on After Effects and Cinema 4D
- Conceptualize, present and execute your ideas from start to end: Lead your own creation from sketch to final high-quality product
- Collaborate with designers, editors and motion artists in creating 3D content: from Full CG videos and motion graphics to VFX in live-action videos
- Explore and implement current trends and tools in 3D design, animation and production pipeline
- Attend dailies and participate in creative brainstorming
- Present your own creative ideas in a dynamic environment and find solutions within tight schedules
Requirements:
- Experience in After Effects and Cinema 4D (5+ years)
- Wide 3D skillset: modeling, lighting, rigging, animation, shading, and rendering (Redshift)
- Experience in 2D animation and motion graphics in Adobe After Effects
Advantages:
- Experience integrating 3D in After Effects
- Experience with Cinema 4D's Plug-ins like X-Particles and realflow
- Experience using popular game engines such as Unity or Unreal Engine
- Experience in using various generative AI tools
*** PLEASE ATTACH A LINK TO AN ONLINE PORTFOLIO/SHOWREEL
Benefits:
Why join Moon Active?
- Be part of a leading global mobile gaming company with a unique product enjoyed by millions
- Thrive in an exceptional, innovative, and dynamic environment
- Enjoy full transparency and open communication with talented colleagues across teams
- Take advantage of tremendous opportunities for professional growth and career advancement within a rapidly expanding company
- Influence and help build personalized product experiences that impact millions of users worldwide
We offer:
- Generous compensation; paid vacation and sick leave
- Comprehensive medical and life insurance for you and your family members
- CrossFit & running classes at the office and MultiSport card
- Comfortable office located on KrΓ³lewska 16 street, Warsaw
- Free daily breakfasts and lunches, as well as a fully stocked kitchen with snacks and fruits
- The latest tech equipment, including macOS devices
- Training & Development/Tuition reimbursement
- Friend Referral Program with generous bonuses
- Friday Happy Hours and team gatherings to foster a fun and collaborative workplace culture
- Relocation bonus for non-local candidates
- Bicycle and Car parking
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Β· 213 views Β· 20 applications Β· 6d
Head of ISO
Full Remote Β· EU Β· 5 years of experience Β· English - C1About the Mission We are building an AI-driven payments ecosystem designed to transform a $50B industry still dominated by slow, legacy processors. As Head of ISO, your mission is to architect, lead, and scale our merchant acquisition engine. You will...About the Mission
We are building an AI-driven payments ecosystem designed to transform a $50B industry still dominated by slow, legacy processors. As Head of ISO, your mission is to architect, lead, and scale our merchant acquisition engine. You will set the commercial direction, build high-performing processes, and drive measurable revenue impact - first through hands-on execution, and then by leading automated, scalable systems you help define.
What Youβll Do
- Architect and launch the ISO function end-to-end: strategy, operating model, tooling, and execution;
- Own the full merchant pipeline: prospecting β qualification β underwriting coordination β negotiation β closing β onboarding/activation;
- Define and refine commercial fundamentals: pricing strategy, merchant segmentation, and offer frameworks aligned with risk and margins;
- Build scalable operational workflows and enforce portfolio health ratios (chargebacks, fraud, dispute rates), in close coordination with Risk/Compliance and Processing partners;
- Map and manage banking/acquiring coverage (βbank mappingβ) and route merchants to the right partners based on vertical, geography, and risk profile;
- Build and maintain relationships with PSPs, acquirers, and key commercial partners to unlock approvals, improve conversion, and expand capacity;
- Standardize playbooks, scripts, and governance, ensuring every opportunity is tracked, advanced, and optimized for conversion;
- Drive process automation with Product & Engineering: convert manual tasks into AI-powered workflows across outreach, qualification, CRM hygiene, and reporting;
- Recruit, develop, and lead the ISO team, creating a high-performance culture centered on consistency, accountability, and results;
- Deliver advanced reporting, forecasting, and KPIs to leadership; act as a senior commercial partner shaping revenue strategy and growth targets.
Youβre a Strong Fit If
- Youβve built or scaled an ISO/merchant services function and know what βfrom zero to repeatable engineβ looks like;
- You have strong domain understanding of underwriting, processing economics, risk, and portfolio management;
- You are equally comfortable leading and executing - entrepreneurial, hands-on, and operationally rigorous;
- You thrive in fast-changing environments, build structure quickly, and drive predictable outcomes at scale;
- You operate with urgency, handle high-stakes initiatives, and take full ownership of results.
Required Skills
- Extensive experience in ISO / merchant services / payment processing, ideally with proven ISO build/launch exposure;
- Track record of closing complex merchant deals and managing merchant portfolios with strong risk awareness;
- Ability to define pricing/segmentation and align commercial execution with underwriting and partner constraints;
- Strong operational discipline: scalable workflows, CRM governance, forecasting, and KPI-driven management;
- Excellent communication, negotiation, and relationship management; leadership maturity and resilience.
Nice-to-Have
- Experience in fintech, SaaS, or payment technology environments;
- Familiarity with CRM systems, outbound engines, or automation workflows;
- Background in building or managing distributed commercial teams.
Why This Role Matters
- Shape the commercial backbone of a fast-moving, high-impact payments ecosystem.
- Direct access to founders and leadership, with zero bureaucracy and high decision velocity.
- Full ownership and autonomy: you build the system, the team, and the results from scratch.
- Competitive compensation with significant performance-based upside.
- A rare opportunity to lead innovation in one of the most lucrative and underserved segments of fintech.
More -
Β· 93 views Β· 13 applications Β· 17d
Technical Support Lead
Full Remote Β· EU Β· Product Β· 5 years of experience Β· English - B2Location: Europe Employment type: Full-time Work format: Remote Weβre looking for a Technical Support Lead to manage and grow our support team, streamline processes, and ensure top-quality service for our customers. In this role, youβll combine...π Location: Europe
πΌ Employment type: Full-time
π§ Work format: Remote
Weβre looking for a Technical Support Lead to manage and grow our support team, streamline processes, and ensure top-quality service for our customers. In this role, youβll combine people leadership with hands-on technical expertise, driving performance, improving workflows, and supporting complex tracking implementations.
About us:
Stape is a global product-driven IT company and the #1 leader in the server-side tracking market. Weβre building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our platform processes over 15 billion requests daily, helping improve tracking accuracy and data privacy for more than 200, 000 clients worldwide. We work closely with top partners, including Meta, Tiktok and Snapchat, to provide advanced tracking capabilities.
We actively participate in industry-specific conferences as sponsors of events like MeasureCamp and Superweek.
Key tasks:- Handle people management functions, including performance reviews, hiring and onboarding, professional development, and training for team members.
- Implement and track team performance metrics on a monthly basis.
- Implement and automate team workflow and processes where visible.
- Create and manage internal documentation on team processes.
- Handle complex tracking implementations for high-demanding customers.
- Provide post-implementation support to customers, analyze the implementation's correctness, and fix any bugs that arise.
- Handle intro calls with complex customers, post-implementation calls, and support sales and account managers whenever technical expertise is required on calls (with higher complexity).
- Monitor industry news, introduce new solution approaches whenever feasible, share and explain them to team members.
Your background:
- Minimum of 5 years of experience in customer care, including at least 2 years in a leadership position within SaaS or tech product companies.
- Understanding of support process optimization (SLAs, KPIs, workflows, escalations, training)
- Confident using logs, APIs, and monitoring tools to investigate and resolve issues
- Strong communication skills - written and spoken English (Upper Intermediate+)
- Experience working with ticketing/CRM systems and analytics tools
- Proactive and solution-focused - someone who finds patterns and brings clarity into chaos
- Empathy, clarity, and patience in communication
We offer:
- Industry Leader: Make a meaningful contribution to a globally recognized solution that shapes the future of the server-side tracking market.
- Flexibility: Enjoy a flexible work schedule with the freedom to choose where you work.
- Extended remote workspace setup: Experience the benefits of a fully equipped remote workspace, designed to elevate your productivity and create a comfortable work atmosphere.
- Collaborative culture: Engage in a friendly and open team environment that encourages initiative, creativity, and collaboration.
- Educational support: Invest in your self-development through a dedicated training and professional growth budget.
- Well-Being: Take advantage of 30 days of paid time off (20 standard days + 10 more to cover public holidays), Parental Leave, Anniversary days off, and Study Leave to support your recharge and maintain a balance between work and personal life.
- Health support: Feel secure with a dedicated medical insurance budget that prioritizes your health.
More
Excited to join us? Submit your CV and letβs get started! -
Β· 323 views Β· 69 applications Β· 26d
FinTech Backend Developer (Finance Systems Automation)
Full Remote Β· Countries of Europe or Ukraine Β· 3 years of experience Β· English - B2Weβre an AI-driven payment ecosystem building next-generation financial infrastructure for merchants. To scale efficiently, weβre automating our financial flows - eliminating manual checks and human-based finance operations. We are looking for a Backend...Weβre an AI-driven payment ecosystem building next-generation financial infrastructure for merchants. To scale efficiently, weβre automating our financial flows - eliminating manual checks and human-based finance operations.
We are looking for a Backend Developer who will own financial automation: reconciling transactions, integrating gateways, validating settlement data, and ensuring nothing slips through.
What Youβll Do
- Build and maintain internal finance automation services that power our products
- Integrate with multiple payment gateways and banking APIs
- Ensure full traceability and correctness of transaction flows
- Improve data accuracy, alerting, and observability systems
- Help operations replace repetitive manual work with smart automation
- Spot bottlenecks early - and fix them with clean, thoughtful engineering
Youβre a Great Fit If
- You have 3+ years in backend engineering (PHP / Laravel)
- Youβve worked with high-volume transactional systems (payments, fintech, e-commerce, etc.)
- Youβre confident with databases and data-validation (PostgreSQL / MySQL)
- You understand reconciliation & settlement flows β or youβre eager to learn
- Youβre proactive: you investigate β fix β automate so the issue never appears again
With Us Youβll Have
β’ Fully remote setup with a flexible schedule
- Fast-moving environment where decisions are quick and clear
- Direct collaboration with founders & tech leadership β your work has real impact
- Competitive compensation based on experience
- A team that values ownership, clarity, and healthy communication
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Β· 469 views Β· 46 applications Β· 5d
Project Manager
Hybrid Remote Β· Ukraine Β· 0.5 years of experience Β· English - B2We are looking for an experienced Project Manager to support the delivery of software development projects. In this role, you will work directly with clients to clarify requirements and priorities, coordinate the development team, manage timelines and...We are looking for an experienced Project Manager to support the delivery of software development projects. In this role, you will work directly with clients to clarify requirements and priorities, coordinate the development team, manage timelines and project documentation, and ensure transparent communication throughout the project lifecycle. This position is ideal for someone who already has some PM experience and is ready to take greater ownership, drive process improvements, and contribute to successful and timely project delivery.
Responsibilities:
β Coordinate and support the delivery of software development projects, ensuring the timely execution of tasks and milestones;
β Communicate with clients to clarify requirements, priorities, expectations, and identify their needs to define business and technical goals;
β Plan, prioritize, and assign tasks to the development team; track progress, identify blockers, and facilitate resolutions;
β Maintain project documentation (requirements, plans, reports, timelines);
β Participate in meetings, support the team in resolving blockers, and assist in pre-sales activities.
Requirements:
β 6β12 months of experience in IT Project Management;
β Understanding of SDLC, software development processes, and Agile frameworks (Scrum/Kanban);
β Experience working with task/project management tools (e.g., Jira, Trello, ClickUp, Asana);
β Strong skills in communication, prioritization, and organization;
β Ability to work independently and take responsibility for results;
β At least Upper-intermediate level of English for communication and documentation.
Will be a plus:
β Basic technical understanding (APIs, Git flow, cloud platforms, or databases).We offer:
More
β Opportunities for career growth and personal development, to help you improve your skills and achieve your goals;
β No micromanagement β your ideas and initiatives are always encouraged;
β Educational programs that are covered by the company at 30% of the expense;
β Paid vacation leave and public holidays (21 vacation days annually);
β Competitive financial compensation with regular performance reviews;
β Outdoor team activities are paid for by the company;
β English language improvement through extensive communication;
β The chance to work alongside highly experienced and enthusiastic IT professionals who are ready to share their knowledge and help you gain invaluable experience in a live IT environment. -
Β· 131 views Β· 15 applications Β· 17d
Strong Middle/Senior Backend Engineer (ConnectWiseβ―)
Full Remote Β· EU Β· 5 years of experience Β· English - B2Company Description We are looking for a Strong Middle or Senior Software Engineer to be responsible for developing high-quality, innovative, fully performing software in compliance with coding standards. This individual will work in partnership with...Company Description
We are looking for a Strong Middle or Senior Software Engineer to be responsible for developing high-quality, innovative, fully performing software in compliance with coding standards. This individual will work in partnership with cross-functional teams to ensure that software deliverables, including designs, codes, and tests, are completed in a timely manner, while remaining aligned with industry and organizational standards.
The team on our side is expected to include 6 people: 5 Developers + 1 QA EngineerWe are following a Kanban-based process and you should expect daily status meetings with the Customer.
CUSTOMER
Our Customer ConnectWiseβ―is the world's leading software company dedicated to the success of IT solution providers.Their vision is to power a thriving IT ecosystem that transforms whatβs possible for small and medium sized businesses (SMBs) and do this by empowering IT solution providers with unmatched software, services, and community to achieve their most ambitious vision of success.
The tools being developed are used by IT service providers to automate their activities for SMBs, such as backup and restore, providing security, and performing administrative tasks on Microsoft 365 tenants.
PROJECT
A platform that provides business intelligence reporting & dashboards purpose-built for MSPs. Gives visibility into KPIs that matter most to IT service providers.Job Description
- Provideβ―support to the Engineering teams, with a high attention to detail
- Research, analyze, and documentβ―findings
- Coach and review the work of other team members
- Design, build, and maintainβ―large-scale production services, web applications, data pipelines, and streaming systems
- Debugβ―production issues across services and multiple levels of the stack
- Assistβ―with improvement of organizational engineering standards, tooling, and processes
- Participateβ―in the testing process through test review and analysis, test witnessing, and certification of software
- Evaluateβ―codeβ―to ensure validity, proper structure, alignment with industry standards, and compatibility with operating systems
Maintainβ―of current technologies or programming practices through continuing education, reading or participation in professional conferences, workshops, or groups
Qualifications
- At least 5β―years of commercial experience in Python developmentβ―
- Experience in Python, Django, Celery, Snowflake, PostgresSQL
- Experience in Microservices, Web API, AWS
- Strong knowledge and proper usage of object-oriented programming and design principlesβ―
- Experience with cloud deployment, GitLab pipelines
- At least Upper-Intermediate level of Englishβ―β―
NICE TO HAVEβββββββ
- Experience with Redis (broker and streams), Kafka, SQS
Experience with Single-Sign-On module
Additional Information
PERSONAL PROFILE
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholdersβ―
- Strong problem-solving and decision-making skills, with a focus on driving results and meeting deadlinesβ―
- Self-motivated, adaptable, and eager to learn new technologies and frameworks.
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Β· 27 views Β· 3 applications Β· 5d
Product Analyst
Full Remote Β· Ukraine Β· Product Β· 3 years of experience Β· English - NoneOur client is lΠΎΠΎkΡng fΠΎr MΡddle Π°nd SenΡΠΎr PrΠΎduct ΠnΠ°lysts tΠΎ jΠΎΡn their grΠΎwΡng Π°nΠ°lytΡcs teΠ°m (30+ prΠΎfessΡΠΎnΠ°ls). Πn thΡs rΠΎle, yΠΎu wΡll drΡve tΠ°ngΡble busΡness ΡmpΠ°ct by delΡverΡng hΡgh-quΠ°lΡty ΡnsΡghts Π°nd recΠΎmmendΠ°tΡΠΎns, leverΠ°gΡng yΠΎur Π°bΡlΡty...Our client is lΠΎΠΎkΡng fΠΎr MΡddle Π°nd SenΡΠΎr PrΠΎduct ΠnΠ°lysts tΠΎ jΠΎΡn their grΠΎwΡng Π°nΠ°lytΡcs teΠ°m (30+ prΠΎfessΡΠΎnΠ°ls).
Πn thΡs rΠΎle, yΠΎu wΡll drΡve tΠ°ngΡble busΡness ΡmpΠ°ct by delΡverΡng hΡgh-quΠ°lΡty ΡnsΡghts Π°nd recΠΎmmendΠ°tΡΠΎns, leverΠ°gΡng yΠΎur Π°bΡlΡty tΠΎ cΠΎmbΡne strΠ°tegΡc thΡnkΡng Π°nd prΠΎblem-sΠΎlvΡng wΡth detΠ°Ρled Π°nΠ°lysΡs. YΠΎu wΡll cΠΎllΠ°bΠΎrΠ°te clΠΎsely wΡth PrΠΎduct MΠ°nΠ°gers Π°nd crΠΎss-functΡΠΎnΠ°l teΠ°ms, uncΠΎverΡng busΡness ΡnsΡghts, devΡsΡng ΠΎptΡmΡzΠ°tΡΠΎn strΠ°tegΡes, Π°nd vΠ°lΡdΠ°tΡng them thrΠΎugh experΡments.
WhΠ°t YΠΎuβll DΠΎ
- CΠΎnduct deep-dΡve Π°nΠ°lyses Π°nd delΡver Π°ctΡΠΎnΠ°ble ΡnsΡghts tΠΎ ΡmprΠΎve prΠΎduct perfΠΎrmΠ°nce.
- ΠnΠ°lyze lΠ°rge-scΠ°le dΠ°tΠ°sets (funnel events, trΠ°nsΠ°ctΡΠΎnΠ°l, Π°nd text dΠ°tΠ°) tΠΎ ΡdentΡfy grΠΎwth ΠΎppΠΎrtunΡtΡes.
- DesΡgn Π°nd Ρnterpret Π/B tests, MΠB experΡments, Π°nd hypΠΎthesΡs-drΡven Π°nΠ°lyses.
- TrΠ°ck Π°nd Ρmplement key busΡness metrΡcs tΠΎ suppΠΎrt decΡsΡΠΎn-mΠ°kΡng.
- WΠΎrk wΡth cuttΡng-edge tΠΎΠΎls, ΡncludΡng BΠ°yesΡΠ°n stΠ°tΡstΡcs, ML mΠΎdels, Π°nd LLMs.
- CΠΎllΠ°bΠΎrΠ°te wΡth Π° lΠ°rge Π°nd hΡghly skΡlled ΠnΠ°lytΡcs teΠ°m, fΠΎsterΡng Π° knΠΎwledge-shΠ°rΡng envΡrΠΎnment.
WhΠ°t Weβre LΠΎΠΎkΡng FΠΎr
- 3+ yeΠ°rs ΠΎf experΡence Ρn prΠΎduct Π°nΠ°lytΡcs (5+ yeΠ°rs fΠΎr senΡΠΎr level), preferΠ°bly Ρn e-cΠΎmmerce ΠΎr custΠΎmer experΡence prΠΎducts.
- PrΠΎfΡcΡency Ρn SQL, wΡth the Π°bΡlΡty tΠΎ wrΡte cΠΎmplex querΡes tΠΎ extrΠ°ct ΡnsΡghts Π°nd suppΠΎrt decΡsΡΠΎn-mΠ°kΡng.
- StrΠΎng prΠΎfΡcΡency Ρn Excel fΠΎr Π°nΠ°lysΡs Π°nd busΡness mΠΎdelΡng.
- ExperΡence wΡth PΠΎwer BΠ (TΠ°bleΠ°u experΡence Ρs Π°lsΠΎ cΠΎnsΡdered).
- ExpertΡse Ρn DescrΡptΡve Π°nd ΠnferentΡΠ°l StΠ°tΡstΡcΠ°l ΠnΠ°lysΡs, Π/B testΡng, Π°nd HypΠΎthesΡs TestΡng, wΡth Π° prΠΎven Π°bΡlΡty tΠΎ Π°nΠ°lyze results.
- FΠ°mΡlΡΠ°rΡty wΡth GΠΎΠΎgle ΠnΠ°lytΡcs, BΡgQuery, PythΠΎn/R, Π°nd ML Ρs desΡrΠ°ble.
- Excellent cΠΎmmunΡcΠ°tΡΠΎn skΡlls, wΡth cΠΎnfΡdence Ρn ΡnterΠ°ctΡng Π°crΠΎss Π°ll levels ΠΎf mΠ°nΠ°gement Π°nd dΡverse busΡness functΡΠΎns.
- EnglΡsh prΠΎfΡcΡency(Π°t leΠ°st strΠΎng upper-ΡntermedΡΠ°te level).
Why JΠΎΡn the team?
- HΡgh-ΠmpΠ°ct DΠ°tΠ°β WΠΎrk wΡth vΠ°st dΠ°tΠ°sets generΠ°ted by ΠΎver Π° mΡllΡΠΎn dΠ°Ρly vΡsΡts, uncΠΎverΡng vΠ°luΠ°ble ΡnsΡghts.
- CΠΎllΠ°bΠΎrΠ°tΡve ΠnΠ°lytΡcs TeΠ°mβ JΠΎΡn Π° teΠ°m ΠΎf 30+ skΡlled Π°nΠ°lysts whΠΎ Π°ctΡvely shΠ°re knΠΎwledge Π°nd suppΠΎrt eΠ°ch ΠΎther.
- CuttΡng-Edge TΠΎΠΎls & TechnΡquesβ Get hΠ°nds-ΠΎn experΡence wΡth ML, BΠ°yesΡΠ°n methΠΎds, Π°nd LLMs tΠΎ sΠΎlve reΠ°l busΡness chΠ°llenges.
- DΠ°tΠ°-DrΡven Cultureβ ThrΡve Ρn Π°n envΡrΠΎnment where dΠ°tΠ° ΡnfΠΎrms every decΡsΡΠΎn Π°nd drΡves cΠΎntΡnuΠΎus ΡmprΠΎvement.
Perks Π°nd BenefΡts
- TΡme ΠΎff thrΠΎughΠΎut the yeΠ°r (pΠ°Ρd Π°nd unpΠ°Ρd)
- PrΠΎfessΡΠΎnΠ°l develΠΎpment suppΠΎrt Π°nd encΠΎurΠ°gement
- ResΠΎurces tΠΎ help ΡmprΠΎve yΠΎur ΠΎverΠ°ll well-beΡng
-
Β· 28 views Β· 9 applications Β· 10d
Sales Manager (iGaming)
Full Remote Β· Worldwide Β· 3 years of experience Β· English - NoneHi! Welcome to Megafair β an international startup provider in the skill-based and slot iGaming niche, where excitement meets intellectual challenge. We create high-quality, innovative gaming products that set new industry standards and captivate...π Hi! Welcome to Megafair β an international startup provider in the skill-based and slot iGaming niche, where excitement meets intellectual challenge. We create high-quality, innovative gaming products that set new industry standards and captivate players worldwide.
With a truly global team, we work across multiple markets, blending creativity, technology, and expertise to deliver exceptional gaming experiences. Our vision is bold, and our plans are big β this is your chance to join us from the ground up and grow together with a fast-scaling startup.
If youβre ready to be part of a team where every idea matters, challenges inspire, and achievements are celebrated, MegaFair is the place to make your mark.
REQUIREMENTS- 3+ years of experience in sales or business development within iGaming (B2B);
- Excellent networking skills and an established professional network across the iGaming ecosystem;
- Strong understanding of platform providers, operators, and market dynamics;
- Ability to identify growth opportunities, negotiate deals, and close partnerships;
- Exceptional communication and presentation skills in English (additional languages are a plus).
WE OFFER
- Compensation: competitive salary;
- Tech tools: modern technical equipment;
- Time Off: 20 vacation days, 10 sick days annually;
- Work-Life Balance: flexible remote, options without time tracking;
- Language Learning: reimbursement for foreign language courses;
- Support network: work with a team you can learn from, and every day;
- Diversity: we pride ourselves on our international working environment;
- Power supply: compensation for electricity, power banks, generator fuel, etc.;
- Professional Growth: emphasis on internal promotions for career advancement.
RESPONSIBILITIES
- Drive the end-to-end sales cycle, from identifying and engaging new leads to closing deals and ensuring a smooth onboarding process;
- Build and expand strategic relationships with key partners, affiliates, and operators, maintaining regular contact with C-level stakeholders to strengthen cooperation;
- Act as the main point of contact for partners, providing consultative support and ensuring long-term satisfaction and retention;
- Work closely with marketing, product, and tech teams to align client needs with tailored solutions and deliver top-level service;
- Identify and pursue upselling, cross-selling, and partnership expansion opportunities to drive revenue growth;
- Keep a close eye on industry trends, competitor activity, and market opportunities to anticipate client needs and adapt strategies;
Maintain a proactive, goal-oriented approach, consistently seeking ways to increase conversions, improve partner engagement, and boost company visibility in the iGaming space.
CANDIDATE JOURNEY
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Interview with a Recruiter - Interview with CCO - Interview with CEO - Job Offer