Jobs at Djinni

Job title: Lead / Senior Full-Stack Developer 
Type: Full-time · Remote  Industry: Cybersecurity · Artificial Intelligence 

About Cyberette 

Cyberette is an AI and cybersecurity startup building tools that protect trust in the digital world. We move fast, think in products, and ship things that matter. Every system we build sits at the intersection of security, intelligence, and real user impact. 

The role 

We are looking for a lead or senior full-stack developer with a product-oriented mindset and a bias for delivery.
 This is a hands-on builder role — you will own features from prototype to production, set up AI agents and automations, and help define technical standards as we scale. 

You are the kind of engineer who does not leave a function messy, an edge case unchecked, or a system half thought-through. You think in outcomes, not just tickets. And you take pride in shipping things that actually work. 

What you will do 

• Prototype, test, and ship product features with speed and confidence 
• Build and own authorization layers and Stripe payment integration 
• Set up automations, agents, and internal tooling to accelerate delivery 
• Develop robust front-end and back-end features across the full stack 
• Integrate and deploy AI models in collaboration with the AI team 
• Make pragmatic technical decisions that support fast shipping and long-term maintainability 
• Own CI/CD pipelines, containerization, and system reliability 
• Write clean, testable, well-documented code 
• Contribute to a strong engineering culture built on ownership and quality 

What we are looking for 

• 5+ years of full-stack development experience (7+ for lead level) 
• Strong Python experience, preferably with BlackSheep 
• Strong JavaScript experience, preferably with Svelte or SvelteKit 
• Solid experience building HTTP/REST APIs 
• Experience with Azure SQL Database and Microsoft Azure 
• Familiarity with CI/CD, containerization, and version control 
• Experience with Stripe integrations 
• Experience building AI-native or SaaS platform architecture 
• Hands-on experience with agentic workflows — Claude agents, OpenClaw, or building agents from scratch 
• Strong sense of ownership, self-motivation, and precision 
• Excellent written English 

What makes you stand out 

You have shipped AI-native products. You think about automation before writing anything manual. You can prototype a feature, show it off, and hand it off production-ready — all in the same sprint. 

Why Cyberette 

• Work on infrastructure that directly protects human trust online 
• Small team, real ownership, no bureaucracy 
• AI-native stack with room to shape how we build 
• Fast-moving environment where your decisions matter 

Description

Broadband team works on 2nd generations of Harmonic (NASDAQ:HLIT) Cable Access products: actively developing the industry’s first software-based CCAP solution (“Cable OS”) and cloud native CMTS.

These solutions allow to cable operator companies to deliver the IP-based data, video, and voice services to millions of customers. Focus is given to CableOS which will allow to get rid of the existing HW equipment and to migrate to the cloud, saving customers the enormous expenses for the support of HW network equipment.

The system is based on microservice architecture and is running on the general purpose CPUs. It doesn’t require using ASICs and make possible to run the SW both on the bare metal servers as well as on the private cloud infostructure. CableOS is a pioneer in DOCSIS software defined networking (SDN) with all the benefits it gives to the service providers.

GlobalLogic team is involved in development, manual and automated testing, as well as in solution integration at customers’ headend and further technical support 24/7 with providing professional services for Customers.

To learn more – please visit

HTTPS://WWW.HARMONICINC.COM/BROADBAND/
HTTPS://WWW.GLOBALLOGIC.COM/UA/HARMONIC-AND-GLOBALLOGIC/

Requirements

• 1+ years of experience in SW testing or customer support in network provider companies
• Understanding and knowledge of computer networks and L2/L3 networking protocols
• Basic hands-on experience with Linux command-line
• High level of interpersonal skills. Ability to communicate effectively with different groups.

• At least Intermediate level of English (writing and speaking).

  Would be a plus:

• Knowledge in DOCSIS / PON (Passive Optical Network)
• Knowledge in CI/CD (Jenkins)
• Data traffic generators (Ixia, iPerf.) and analyzers (Wireshark)
• Script tools/languages (Python, Bash, etc.)
• Hands-on experience with virtualization technologies (Kubernetes, Docker).

Job responsibilities

• Active collaboration with mentor
• Deep involvement in the commercial project workflow and practical tasks
• Test end-to-end complex embedded systems by analyzing automation test results, which are part of Continuous Integration (CI)
• Maintain test suites (CI) by adding new tests (Python) developed by other teams, and optimizing their structure to increase coverage
• Ramp up and maintain a shared pool of setups dedicated to the CI/CD activities
• Work in agile mode and cooperate with multiple scrum teams

Full-Stack Developer

About the Role
We are looking for an experienced full-stack developer to start with a project-based engagement, with the possibility of moving into a full-time position after successful collaboration.

You will build and maintain systems that connect our AI models, data pipelines, and user interfaces. The ideal candidate is capable of working independently and delivering production-ready solutions.

A key requirement is the ability to integrate Stripe from scratch independently, including building secure payment flows and backend integration.

Key Responsibilities

• Develop and maintain front-end and back-end architecture
• Build and document APIs and integrations
• Collaborate with the AI team to integrate and deploy models
• Implement Stripe payment integration from the ground up
• Ensure system performance, stability, and scalability
• Write clean, well-structured, and testable code

Requirements

• Strong experience with Python and JavaScript
• Experience with REST APIs, Azure SQL, and Microsoft Azure
• Proven experience integrating Stripe or similar payment systems
• Understanding of CI/CD, containerization, and version control
• Ability to work independently and take ownership of tasks
• Strong attention to detail and high coding standards

One of the world's largest providers of products and services to the energy industry has a need to develop and support enterprise information system in Oil & Gas domain.
Product being developed is a cloud solution for interpretation of geological and geophysical data. Project is based on SCRUM methodology.
Our project is stable, long-term and constantly adopts new technologies such as newest Java and Eclipse RCP versions, cloud and GPU computing, microservices architecture and other innovative frameworks.
Work supposes close cooperation with Customer team located in Houston and following Agile principles.
Our team is senior, supportive and friendly.

• Responsibilities:

  • Collaborate closely with geophysicists, data scientists, and software engineers to translate scientific domain requirements into robust on-prem or Cloud software solutions.
  • Design, develop, and maintain high-performance applications for geophysical and geological data analysis, interpretation and visualization
  • Present architectural designs and technical proposals to the architecture review board.
  • Ability to break down development tasks and lay out clear implementation roadmaps.
  • Implement and optimize computation algorithms
  • Design and develop both thin and thick client applications that interact with cloud-based microservices.
  • Ensure high code quality through unit testing, code reviews, security hardening and continuous integration with other domain tools
  • Provide technical support and lead user troubleshooting sessions to resolve issues and ensure smooth operation of DSG application.
  • Mentor junior developers and actively contribute to architectural and
  implementation decisions.
  • Embrace Agile/Scrum methodologies, delivering and demonstrating working solutions at the end of each sprint
  • Stay current with emerging technologies and trends in geophysical computing and software development.

• Mandatory Skills Description:

  At least 5-10 years of experience
  GIS Java Eclipse
  ESRI ArcGIS Runtime
  ESRI Services and Authentication

One of the world's largest providers of products and services to the energy industry has a need to develop and support enterprise information system in Oil & Gas domain.
Product being developed is a cloud solution for interpretation of geological and geophysical data. Project is based on SCRUM methodology.
Our project is stable, long-term and constantly adopts new technologies such as newest Java and Eclipse RCP versions, cloud and GPU computing, microservices architecture and other innovative frameworks.
Work supposes close cooperation with Customer team located in Houston and following Agile principles.
Our team is senior, supportive and friendly.

• Responsibilities:

  • Collaborate closely with geophysicists, data scientists, and software engineers to translate scientific domain requirements into robust on-prem or Cloud software
  solutions.
  • Design, develop, and maintain high-performance applications for geophysical and geological data analysis, interpretation and visualization (e.g., seismic, horizon,
  fault, velocity model, etc.)
  • Present architectural designs and technical proposals to the architecture review board.
  • Ability to break down development tasks and lay out clear implementation roadmaps.
  • Implement and optimize computation algorithms
  • Design and develop both thin and thick client applications that interact with cloud-based microservices.
  • Ensure high code quality through unit testing, code reviews, security hardening and continuous integration with other domain tools
  • Provide technical support and lead user troubleshooting sessions to resolve issues and ensure smooth operation of DSG application.
  • Mentor junior developers and actively contribute to architectural and implementation decisions.
  • Embrace Agile/Scrum methodologies, delivering and demonstrating working solutions at the end of each sprint
  • Stay current with emerging technologies and trends in geophysical computing and software development.

• Mandatory Skills Description:

  6+ years of hands-on Java development experience
  Strong Java Core knowledge
  Experience with desktop development frameworks: Swing, SWT, or Eclipse RCP
  Proven experience designing and building complex systems end-to-end, not just maintaining or extending existing ones
  Practical understanding of multithreaded programming: ability to implement concurrency in code directly, not only through third-party libraries
  Solid knowledge of design patterns and software architecture principles
  Ability to clearly articulate past projects, personal responsibilities, and concrete individual contributions
  Experience working in non-microservices, non-cloud-native development environments (desktop, embedded, or domain-specific platforms)
  Stable career trajectory, no fragmented job history with short tenures

We are a software development company building our own iGaming platform and business solutions for Sportsbook operations worldwide.

We are looking for a Security Operations Engineer to help us centralize and optimize our security incident workflows. Your mission is to bridge the gap between detection and remediation by integrating AWS security services and Vulnerability Assessment tools into a single, unified system.
You will focus on refining our security services configurations, organizing monitoring channels, and developing practical playbooks to transform security events into structured, automated actions. We don’t require extensive knowledge of incident management. We need an engineer with foundational AWS skills who’s interested in learning our security services and optimizing them for better maturity.

Requirements:

• At least 3 years of experience as an Information Security Engineer.
• Hands-on experience with AWS Cloud (IAM policies and roles, CloudTrail, CloudWatch).
• Hands-on experience with vulnerability scanning and assessment tools.
• Basic knowledge of incident response processes, including automation integration and playbook development.
• Understanding of authentication and authorization within web services (OAuth, OIDC, SAML).
• Basic knowledge of security solutions such as VPN, WAF, and firewalls.
• Familiarity with cybersecurity frameworks such as ISO 27001 and OWASP Top

Responsibilities:

• Audit and refine existing AWS security configurations to ensure high-quality detection and centralize security telemetry into a unified system.
• Establish and maintain incident classification and registration processes, ensuring all security events are tracked and prioritized.
• Streamline monitoring channels and develop practical Incident Response Playbooks.
• Respond to and mitigate security incidents, conduct root cause analysis, and tune playbooks for improved performance.
• Conduct regular vulnerability scans and assist with remediation efforts.
• Perform security assessments of the company’s cloud infrastructure.
• Collaborate with cross-functional teams to integrate security best practices into development and deployment pipelines.

Nice to have:

• Security certifications
• Prior experience with SIEM/SOC workflows and AWS security tools (Security Hub, GuardDuty, AWS Config) is big plus.

The Interview Process:

• 30 minute Recruiter call.
• 60 minute call with Security Team Lead.

Career Growth & Opportunities:

• Become part of a global leader in iGaming innovation.
• Access to professional development programs and industry events.
• Opportunity to work with top-tier experts in cutting-edge technology.
• Drive real impact in a fast-growing international market.
• Flexible career progression within a scalable and adaptable platform

Working Conditions:

• Vacation: 22 working days per year.
• Sick leave: 5 paid days per year.
• Sick lists: 100% paid with medical certificate up to 10 days per year
• Benefit cafeteria personal limit for health support

Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

At Allpass.ai, we build automated KYC, KYB, AML, and risk intelligence solutions for fintech, crypto, and iGaming companies. Our mission is to simplify identity verification and compliance processes while helping companies reduce fraud, onboarding friction, and regulatory risks.

We work with fintech companies, payment providers, crypto businesses, iGaming platforms, marketplaces, and other digital platforms that require reliable identity and compliance infrastructure.

We’re scaling fast, going global, and helping businesses verify customers and stay compliant — without unnecessary bureaucracy.

You will:
 

• Identify and source potential clients that fit the target customer profile for Allpass.ai solutions (KYC, KYB, onboarding, fraud prevention, compliance tools)
• Research companies across fintech, crypto, payments, iGaming, marketplaces, and digital platforms to build prospect lists
• Reach out to decision-makers and initiate conversations with potential clients
• Evaluate leads based on business fit, compliance needs, and growth potential
• Identify key decision-makers (compliance leaders, product leaders, founders, operations teams)
• Manage leads and outreach activities in the CRM and maintain accurate records
• Conduct introductory calls to present Allpass.ai solutions and understand prospect needs
• Qualify opportunities and schedule product demos with the sales team

We Expect:

• 2+ years of experience as an SDR or in a similar sales development role
• English — Intermediate (B1+) or higher
• Experience in fintech, SaaS, payments, identity verification, fraud prevention, or compliance technology
• Bachelor’s or Master’s degree
• Experience working with CRM systems and outbound sales tools
• Strong communication and research skills
• A proactive, structured, and “get things done” attitude

Nice to Have:

• Understanding of digital identity, compliance, KYC/KYB, or fraud prevention workflows
• Existing network within fintech, payments, crypto, or iGaming industries
• Experience selling compliance, fraud prevention, or identity verification products
• Familiarity with KYC/KYB regulations or onboarding workflows
• Knowledge of additional languages

What We Offer:

• Fully remote role
• Fast feedback and minimal bureaucracy
• Creative freedom and ownership over your work
• Direct collaboration with founders
• A growth path to Account Executive

KPI (Probation Period)

• By the end of the probation period, the SDR is expected to:
• Deliver 10 completed demo calls
• Ensure at least 50% of those demos are qualified for further sales engagement

Doctor Eleks is a Ukrainian medical information system that helps automate the work of clinics and doctors across the country. We are looking for a Middle Software Developer to join our eHealth team on a remote basis!

eHealth is an electronic healthcare system that automates the recording of medical services and the management of medical information.

Key responsibilities for the project:

• Database design (creating tables, relationships, and writing procedures)
• Integration with the medical system (using an internal framework)

Skills our future colleague should possess:

• Strong experience with Microsoft SQL Server and relational databases.
• Ability to write efficient, complex SQL queries for high bandwidth large datasets.
• Hands-on experience with stored procedures, views, and functions.
• Strong knowledge of query optimization and performance tuning.
• Experience in analysis and improvement of execution plans.
• Solid understanding of indexing (clustered, non-clustered).
• Knowledge of database design, keys, and table relationships.
• Basic database administration skills (indexing, tuning, optimization).
• Experience working across SDLC phases.
• English level: A2–B1.

Will be a plus:

• Knowledge of API architectures and .NET
• Experience with REST API, MySQL, PostgreSQL, and OracleDB.

What do we offer:

• Health insurance;
• Competitive compensation based on your experience and skills;
• The opportunity to work on a technologically complex and socially significant product in the medical field;

• A team of professionals who support and share their expertise.

   

If you want to be a part of our team that is truly changing healthcare in Ukraine — Doctor Eleks is waiting for your resume 💙

We are looking for a hands-on CRM / Retention Manager to build and scale player lifecycle communications from the ground up.

You will be responsible for setting up CRM processes, launching multi-channel campaigns, and continuously optimizing retention performance. This role requires a strong ownership mindset and close collaboration with product and casino teams.

Key Responsibilities

• Set up and manage CRM processes in Customer.io: build segments, events, attributes, and messaging flows to ensure стабильная performance and target metrics delivery
• Launch and manage communications across channels: email, push, in-app, and personalized offers for different player segments
• Work closely with the Casino Manager on the activity calendar:
  • propose CRM scenarios to support promotions
  • prepare segments and offers
  • launch campaigns on time
• Design and optimize bonuses and promo mechanics together with the Casino Manager to improve retention while controlling promo costs
• Establish a continuous optimization process for CRM flows (iterations, testing, improvements)
• Monitor key metrics and dashboards, identify anomalies, bottlenecks, and growth opportunities

Requirements

• 3–5+ years of experience in CRM / Retention in iGaming or similar product environments
• Strong hands-on mindset — ability to both build and execute
• Experience working in fast-paced, product-driven teams
• CRM systems:
  building journeys, segments, events/attributes, templates, campaigns; debugging, launching, and monitoring
• Channel management:
  Email / SMS / Web Push / In-App — setup, sending logic, frequency caps
• User segmentation:
  RFM, behavioral segmentation, lifecycle stages, VIP and anti-abuse triggers
• A/B testing:
  experiment design, execution, and analysis
• CRM analytics:
  ability to work with metrics and make data-driven decisions
• Deliverability:
  understanding and operational control (open rates, spam, inbox placement)
• Advanced CRM setup:
  dynamic variables, personalization, localization, UTM/tagging, content rules

We’re seeking a skilled and enthusiastic Clinical Design Engineer to join Materialise.

If you are selected for the job, you will need to undergo thorough training before handling real cases. We will teach you everything you need to know. We are not looking for experts but motivated individuals willing to learn and grow with us.

Responsibilities:

⁃ A Clinical Design Engineer developing medical implants and guides for CMF based on Clinical engineer requests, surgeon's preferences, and anatomy aspects according to work instructions and established procedures;

⁃ Able to determine the high-level clinical reality and history of the patient based on medical image data, and other additional data if applicable.

Requirements:

⁃ University degree in Mechanical Engineering or the Biomedical Engineering field is a plus (commercial experience is not mandatory);

⁃ Good 3-dimensional thinking & basic experience with CAD tools (SolidWorks or similar);

English level: Intermediate.

⁃ General engineering knowledge;

⁃ Detail-oriented and good at troubleshooting;

⁃ Good self-organization skills;

Will be a plus

Understanding of 3D-printing technology.

We’re looking for a Head of Operations who thrives in high-scale environments and can turn complexity into structured, efficient systems. You have hands-on experience in iGaming media buying teams with $500K–$1M+ monthly spend, understand the full operational flow from traffic to revenue, and think in terms of profitability, scalability, and efficiency. You’re proactive, analytical, and calm under pressure, capable of building and optimizing infrastructure, aligning teams, and ensuring that every process and decision directly contributes to business growth and margin.

HOW YOU WILL MAKE AN IMPACT:

• Own and manage core departments: Tech, Farm, Finance, BDM, Creative
• Build and scale infrastructure to support $1M+ monthly spend
• Optimize processes to increase profitability and operational efficiency
• Monitor performance, costs, and overall team effectiveness
• Identify operational bottlenecks and resolve them quickly
• Work closely with C-level to analyze, propose, and implement solutions end-to-end
• Ensure clear alignment across teams: everyone understands their role, impact, and goals
• Drive structure, speed, and accountability across all operations

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• Experience as COO / Head of Operations / Team Lead in affiliate or media buying teams
• Hands-on experience in teams with $500K–$1M+ monthly spend
• Strong understanding of the iGaming ecosystem and media buying flow end-to-end
• Experience with tools and infrastructure (Binom, integrations, account systems)
• Solid understanding of P&L, unit economics, and margins
• System thinking: ability to build scalable processes, not just manage chaos
• Strong analytical mindset: focus on profitability, efficiency, and scalability
• Ability to stay calm under pressure (bans, payment issues, scaling challenges)
• High level of ownership and autonomy — you identify problems and solve them

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Senior C++ (Linux) Developer

Ukraine, remote

What you will do:

· Leading a module/subject

· Giving a hand with emergencies in other modules (i.e. you will be familiar with the entire system)

· Going full cycle, from spec through design and coding to unit tests

What you will need:

· -5-6 years+ of development experience, mainly C/C++

· Extensive Knowledge in Linux environment.

· Strong Multi threading background

· Intermediate English+

· Experience with large-scale systems (not small applications)

Advantage:

· Experienced in High performance or High load software systems, code optimization and latency measurement.  

· Experience in the financial industry and algorithms

· Exposure to a wide range of systems, software and libraries.

· Scripting experience (Bash, Python)

Who we are

Big Sister AI is building the Sales Score standard — an objective 0-100 rating of sales execution quality. Think Moneyball for sales. Austin-based, Capital Factory portfolio, backed by AWS and Microsoft for Startups.
 

Why this role exists

We're migrating our entire data and audio pipeline to AWS — replacing our current toolstack with a production-grade, multi-tenant architecture. You'll own this build end-to-end.
 

What you'll own

• Design and build cloud-native data and audio processing pipelines on AWS
• Integrate Azure AI services for transcription and LLM scoring
• Own data layer architecture — reliability, schema design, cost optimization
• Build and maintain third-party connector integrations (CRM, notetakers)
• Actively use AI coding tools (Claude, Cursor, Copilot) — hard requirement, not nice-to-have
   

What you need

• Strong AWS hands-on: Lambda, S3, EventBridge, API Gateway, DynamoDB, Secrets Manager
• Azure experience: OpenAI endpoints, Speech Services, Function Apps
• Python 3 — serverless functions, adapters, webhook handlers
• PostgreSQL + SQL — solid data modeling fundamentals
• ELT experience with Data Clouds — Snowflake preferred, BigQuery or Redshift acceptable
• dbt — data modeling and transformation pipelines, production experience required
• Multi-cloud exposure: AWS primary, GCP (BigQuery) and Azure interaction expected
• Self-sufficient — delivers projects with minimal supervision, owns outcomes not just tasks
• Proactive AI tool user — you use Claude/Cursor daily, not occasionally
• Upper-intermediate English — async written communication with US team
• Ukrainian-based — Kyiv/Lviv timezone preferred
   

Nice to have

• AppFlow, Glue, Athena
• OAuth/credential management tools
• Experience working with US-based or distributed teams
   

What we offer

• Competitive Ukrainian market salary
• Direct collaboration with the CEO and US-based advisors
• Greenfield build — you're not inheriting legacy, you're replacing it
• Equity conversation after 3-month trial

About the Company

Digis is a European IT company (part of Fiverr) with 200+ specialists delivering high-load SaaS platforms, enterprise solutions, and cloud-native products for clients worldwide. We build long-term engineering teams and ensure transparency, stability, and professional growth for every talent.

About the Client & Project

You will join a project focused on delivering solutions for performance, scalability, and reliability of digital workspace environments.
The product helps organizations optimize virtual desktops and applications, ensuring a seamless user experience. You will work on a cloud-native system, collaborating closely with the product founder and contributing to core product development.

Requirements

• 5+ years of experience with .NET/C#
• 2+ years of experience with Azure Resource Manager (ARM)

• English level: B2+

   

Responsibilities

• Implementing new Azure-based feature modules
• Refactoring and improving legacy backend systems
• Writing REST APIs for managing Azure infrastructure (VMs, vnets, etc.)
• Developing reusable backend components and handling deployment logic
• Writing integration and unit tests

• Collaborating on technical design

   

Why this project is exciting

• Working alongside the technical founder of the project
• Work with cutting-edge technologies in the enterprise-grade product
• Well-established processes with fully defined team roles, stable releases, and reliable management

• Clear expectations and transparent feedback

   

We offer:

• Paid 20 vacation days per year
• Paid 5 sick leaves per year with no medical documents needed
• Personalized development plan supported by properly set personal self-development goals
• Compensation for subject-matter trainings
• Worktools (PC, laptop, monitor) and workplace arrangement, if needed
• Assistance in choosing and compensation for English courses
• 100% horizontal in-company organization and communications
• Possibility to switch between projects and technologies within the company
• Accounting support
• Free corporate psychologist services

About Us

At Peratera we believe in the future of digital commerce and the borderless economy. Our products are designed to make digital commerce friction-free, no matter where in the world you operate. The world has gone digital  and the businesses winning in it need payments infrastructure that keeps up.
 

Our platform combines a full-featured payment gateway with a digital wallet - giving merchants a single, powerful tool to accept payments, hold balances in multiple currencies, and pay out to customers and partners anywhere in the world. We serve some of the most demanding industries in digital commerce: iGaming operators, FX platforms, global e-commerce businesses, and fintech companies who need payments to just work.
 

We move fast, think commercially, and care deeply about the experience of every merchant on our platform - backed by our authorisation as an FCA-regulated Electronic Money Institution (FRN: 1023849).

Your Mission

As Merchant Account Manager, you’ll own the full lifecycle of Peratera’s merchant relationships - from onboarding and integration through to retention, upsell, and commercial growth. You’ll work with a portfolio of sophisticated B2B merchants in iGaming, FX, and e-commerce, serving as the link between their business needs and our internal Product, Tech, Finance, and Compliance teams.

What You’ll Do

• Serve as the primary contact for a portfolio of Peratera merchants across industries
• Run regular health-check calls: onboarding, integration, finance, compliance, and technical topics
• Monitor merchant activity and proactively flag risks, declines in processing volume, or satisfaction issues
• Lead merchants through onboarding, KYC, and integration to ensure a smooth go-live
• Coordinate with Tech and Product teams to resolve integration issues and answer technical queries
• Create and maintain onboarding documentation and merchant-facing materials
• Identify upsell and cross-sell opportunities within your merchant portfolio
• Analyse merchant payment performance: success rates, conversion, declined transactions, and recommend improvements
• Collaborate with the CPO on commercial priorities and merchant-specific strategies
• Own and drive merchant-reported issues end-to-end - from first contact to resolution.
• Work with Finance on billing, settlements, and reconciliation queries
• Ensure compliance and legal queries are handled in a timely and accurate manner

What We’re Looking For

• 3–5 years of experience in account management, customer success, or merchant management within a payments or fintech company
• Experience managing a B2B merchant portfolio - owning relationships, driving retention, and growing revenue
• Strong commercial mindset - comfortable identifying upsell and cross-sell opportunities and turning merchant conversations into business outcomes
• Comfortable working with payment data: success rates, conversion, decline reasons - and turning insights into action
• Deep understanding of online payments: processing flows, settlement, chargebacks, and reconciliation
• Strong communicator - able to handle technical, financial, and commercial conversations with equal confidence
• Highly organised and proactive - able to manage a large portfolio without letting things slip
• Fluent English is required (experience working with CIS or Eastern European merchants is a strong advantage)
   

Nice To Have

• Experience with distributed, multi-provider payment platforms
• Familiarity with merchant integration use cases
• Understanding of async flows (callbacks, polling, retries) is a plus

What You’ll Get

• Competitive, market-aligned compensation
• Opportunity to work on a high-impact product with real-world scale
• Modern tech environment and engineering-driven culture
• International, distributed team with a collaborative mindset
• Remote-friendly setup with flexible working hours
• Supportive team culture focused on knowledge sharing and ownership

Sounds like a match? Send us your CV - we’re excited to get to know you.