Jobs at Djinni

Job Summary
As a Software Engineer, you will work directly with AI coding models to identify weaknesses, debug incorrect outputs, and create stronger alternative solutions. Your main responsibility will be to evaluate AI-generated solutions, identify mistakes, uncover reasoning gaps.
 

Key Responsibilities

• Analyze code and engineering solutions produced by AI systems, evaluating their technical quality.
• Test and evaluate agentic coding models designed to perform complex engineering tasks at a senior developer level. 
• Identify bugs, incorrect assumptions, architectural issues, and weak reasoning in AI responses.
• Work with Frontier Labs, producing training data to train Al models.

• Test and assess agentic coding models built to handle complex engineering tasks. 

   

Requirements

• 3-4 years of commercial Full Stack development experience, ideally involving B2B SaaS products and applications that process large amounts of data.
• Regular use of AI-powered development tools, such as Claude Code, Cursor, Codex, AI agents or similar. 
• Engineering Mindset. Strong judgment across the full software lifecycle:
  • Reading a PRD and breaking it into Jira tickets
  • Estimating effort and scoping work
  • Architecture and design choices
  • Reviewing PRs
  • Debugging and recovering when blocked
• Confident working knowledge of React.js, Node.js, and either Express.js or NestJS, including backend development for systems with complex business requirements.
• Experience designing and integrating REST APIs. 
• Upper-Intermediate English (B2). 

Bonus

• Computer Science or a related field. 
• Familiarity with Python development.
• Strong understanding of algorithms and data structures. 

Why Join?

If you want to use your engineering expertise in a fast-growing AI field, this role is a strong opportunity to contribute to the future of AI-assisted development. You will be part of building better AI systems by helping improve the quality, accuracy, and reliability of the answers they provide.

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company that provides custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. You’ll join a distributed internal team and work directly with US hiring managers and candidates.

Schedule: 16:00–00:00 Kyiv time (overlaps with US business hours)
Format: Full-time, fully remote
Market: United States. When there are no US openings, you’ll help with hiring in Ukraine.

Why this role is different

English is the core of this job. You’ll talk with American candidates every day, run full interviews on your own, keep the conversation natural, ask good follow-up questions, and present the company and its roles with confidence. If your spoken English is excellent and you’re a strong recruiter, we want to talk to you, even if you haven’t hired for the US market before.

What we’re looking for

• 2+ years hands-on recruitment experience, ideally in IT, software development, or international hiring.
• English at B2 - C1 level, close to fluent professional communication. You can run a full interview with a US candidate on your own, keep a natural conversation going, and handle unexpected questions without losing your footing.
• Full-cycle recruitment experience: understanding the hiring need, defining the candidate profile, sourcing, screening, offer management, and closing the hire.
• Strong sourcing skills across LinkedIn and other channels, including job boards, professional communities, and direct outreach in English.
• Experience hiring for both technical and non-technical roles at different levels.
• Strong communication and negotiation skills, especially around salary expectations and offers.
• The ability to manage several open roles and competing priorities at once.
• A structured, organized, and responsible approach. You own the process and always know what the next step is.

• Readiness to work 16:00–00:00 Kyiv time on a regular basis.

   

What you’ll be doing

• Own the full recruitment cycle for US clients, for technical and non-technical roles.
• Source candidates through LinkedIn and other channels, and run personalized outreach in English.
• Hold screening calls in English to assess experience, motivation, communication, and fit.
• Present roles and the company in a way that is clear and compelling, including to candidates who have never heard of us.
• Discuss compensation, handle objections, and negotiate offers.
• Work directly with hiring managers to clarify requirements and align on candidate profiles.
• Coordinate interviews between candidates and hiring managers across US time zones.
• Keep the ATS up to date and track candidate statuses and next steps.
• Give every candidate a professional, respectful experience at every stage.
• Support Ukrainian hiring when needed.
   

Nice to have

• Experience recruiting for the US market or interviewing American candidates.
• Understanding of the US job market, including W-2 / 1099 employment types and US work authorization.
• Experience working across US time zones.
• Hands-on experience with LinkedIn Recruiter and US job boards.
• Experience with ATS and CRM systems.
• Experience hiring Senior, Lead, or Management-level professionals.
• Experience in an outsourcing, outstaffing, product, or software development company.
   

What we offer

• Fully remote work.
• Paid vacation and sick days.
• English lessons to support your professional growth.
• Direct work with US clients and international hiring practices.
• Opportunities to grow within the team.
• Structured, personalized onboarding to help you get up to speed quickly.
   

Hiring process

1. Recruiter screening
2. Final interview with the Hiring Manager.
    

How to apply

Send your resume with a short note about your recruitment experience: which markets you’ve hired for, which roles you’ve closed, and whether you’ve worked with US candidates. You can also apply through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.

UK, hybrid (fully remote within Europe considered for a 100% fit)  ·  Full-time, 12 weeks initial, extension up to 6 months.

A B2B SaaS platform is kicking off a rapid AI enablement programme. They need a hands-on senior lead to take identified automations from idea to production, measured, governed and actually adopted by teams. The role sits within product engineering. It starts with Product, QA and Solutions delivery, then scales into a reusable orchestration framework across the business.

This is a high-ownership role: one named lead, personally accountable for delivery, stakeholder alignment and handover.

What you’ll do

- Assess and push forward a few in-flight automations, then deliver a portfolio of agentic workflows: QA & test generation, bug triage, requirements, solution implementation, docs, prototyping

- Design the target architecture: how people, agents and existing systems share work, using reusable integration/orchestration patterns

- Build in the guardrails: evals & thresholds, human approvals, audit trails, monitoring, failure handling

- Set baselines and measure real impact (not demo metrics)

- Train internal owners and hand over maintainable, documented workflows

Must have

- Personally designed and shipped production agentic / multi-step LLM workflows in a SaaS or software company, with measurable outcomes

- Strong hands-on Python or TypeScript + AWS in production; integrations across APIs, databases, events, queues

- Evals, observability, access control, human-in-the-loop design; MCP & secure tool integration

- Ability to select and govern AI models/tools (data handling, retention, security, limitations)

- AI-assisted SDLC with proper quality controls

- Credible with both executives and engineering teams

Nice to have

Laravel/PHP (existing platform) · multi-tenant SaaS · Amazon Bedrock / AgentCore · Google ADK, Strands or similar · AWS serverless (Lambda, SQS, Step Functions, EventBridge) · GDPR, ISO 27001, SOC 2, ISO 42001 environments

Probably not a fit if your AI experience is POCs/demos only, advisory without hands-on coding, or primarily ML research/model training.

Be ready to show: real production examples with before/after results, an architecture you personally designed, one production failure and how you fixed it, and a reference.

Are you passionate about driving organizational transformation and improving operational efficiency through modern technologies? We are looking for a Project/Product Manager to lead cross-functional digital transformation initiatives within Sigma Software’s internal ecosystem.

In this role, you will coordinate complex enterprise projects, align business and technology stakeholders, and help shape scalable digital solutions that improve collaboration, automation, and operational excellence across the company. You will work remotely from Ukraine as part of Sigma Software’s IT Solutions Department.

We at Sigma Software value initiative, transparency, and continuous improvement. This is an opportunity to influence company-wide transformation programs, work with modern AI-driven approaches, and contribute to the evolution of enterprise processes in an international environment.

The IT Solutions Department at Sigma Software is responsible for building and evolving the company’s internal digital ecosystem. The department focuses on implementing and developing business applications, enterprise platforms, and digital solutions that support multiple business functions across the organization. Its mission is to provide employees with efficient, scalable, and modern tools that improve productivity and collaboration.

The role is focused on leading enterprise-wide transformation initiatives aimed at improving operational efficiency, enabling automation, and introducing AI-supported workflows across the company. You will coordinate multiple parallel streams, manage stakeholder expectations, and ensure successful delivery of digital transformation projects in a complex enterprise environment.

RESPONSIBILITIES

• Plan, manage, and monitor project execution ensuring delivery on time and within budget
• Drive end-to-end project lifecycle management using appropriate delivery methodologies and best practices
• Lead cross-functional initiatives involving multiple business units and internal teams
• Align business and technology stakeholders around project goals, scope, and expected outcomes
• Identify opportunities for process optimization, automation, and AI adoption
• Manage project risks, dependencies, and issues proactively
• Ensure transparent communication and reporting to stakeholders
• Monitor KPIs and delivery metrics and initiate corrective actions when needed
• Maintain structured project documentation using modern AI-assisted approaches
• Support delivery teams with resource planning, onboarding, and collaboration activities
• Promote project management best practices and continuous process improvement
• Act as a trusted partner for internal stakeholders and propose value-driven initiatives

REQUIREMENTS

• At least 4 years of commercial experience in project or product management
• Strong understanding of project management methodologies and delivery frameworks
• Proven experience managing cross-functional or organizational transformation initiatives
• Excellent communication and stakeholder management skills
• Strong leadership, facilitation, negotiation, and problem-solving abilities
• Experience working in enterprise environments with multiple stakeholders and parallel initiatives
• Strong risk management and prioritization skills
• Understanding of modern technologies, system integrations, and automation approaches
• Experience collaborating with technical teams and managing IT-related projects
• Awareness of AI capabilities and readiness to integrate AI into workflows
• Upper-Intermediate or higher level of English

WILL BE A PLUS

• Experience leading enterprise digital transformation programs
• Experience with workflow automation platforms or process management systems
• Knowledge of Agile, Scrum, Kanban, or hybrid delivery approaches
• Experience with AI-assisted project management tools
• Certifications such as PMP, PRINCE2, PMI-ACP, or Scrum certifications
• Experience working with international or distributed teams

PERSONAL PROFILE

• Proactive and ownership-driven mindset
• Strong organizational and analytical skills
• Ability to work effectively in dynamic environments
• High level of responsibility and attention to detail
• Collaborative and partnership-oriented approach
• Ability to balance strategic thinking with hands-on execution
• Continuous improvement mindset

DARLY SOLUTIONS is an international IT company specializing in delivering innovative solutions across Fintech, MedTech, SaaS, etc.
We are looking for a specialist for a short-term project engagement.

Responsibilities

• Develop and finalize the frontend of the product MVP.
• Build and maintain frontend components using Qwik or Aspire React.
• Integrate the frontend with the existing .NET backend.
• Design and implement a Backend for Frontend layer using .NET.
• Integrate third-party services, including Stripe and other external providers.
• Work with high-fidelity wireframes, UI libraries, and product tickets in Figma and GitHub.
• Participate in two-week development sprints and deliver tasks according to agreed timelines.
• Collaborate on clarifying and refining product requirements as needed.
   

Requirements

• At least 3 years of experience in Front-End Development.
• Strong experience with modern frontend development and component-based architecture.
• Experience with Qwik or React.
• Strong knowledge of .NET and experience building backend services or APIs.
• Experience designing and implementing a Backend for Frontend architecture.
• Experience integrating third-party APIs and services, including payment providers such as Stripe.
• Upper-Intermediate (B2) English level, with confident spoken communication skills.
• Understanding of frontend-backend communication, API integration, and data handling.
• Ability to work independently, take ownership of frontend development, and drive tasks to completion.

About Us
UITOP is a design & development team that helps B2B SaaS platforms across industries like logistics, finance, construction feel simple, modern, and easy to use and more.

Job Summary
As a Python Developer, you’ll take ownership of backend solutions, contribute to product decisions, and use AI tools to improve development efficiency. You’ll work closely with a technically strong CTO and our team to build and scale a SaaS CRM platform. 

What you have
- Strong hands-on experience with Python and Django 3-4 years.
- Experience using AI tools in daily development to write, review, and improve code.
- Ability to take ownership of tasks, manage the backlog, and drive work forward with minimal guidance.
- Strong problem-solving skills and the ability to work independently.
- Upper-Intermediate English level. Be ready to communicate with the client directly, without a Project Manager. The CTO of the project is an experienced person with a technical background, maximally involved in the product, ready to share his experience.
- Ability to understand business needs and turn them into practical technical solutions.
- A lot of focus for us on the backend is around “Product Thinking”.

Nice to have
- Experience integrating with 3rd party APIs (REST API, or webhooks etc).
- Experience with Pydantic model, Postgres SQL DB, AWS, Any data processing skills.

About the project
Develop a CRM system for jewelry stores to manage customer relationships and streamline business processes. We have an established team on our side: Team Lead, Full-Stack Developer, React Developer, React Native Developer, and Product Designer.

We provide

• Vacation 18 working days per year, 10 Sick Days.
• Working with complex SaaS systems for a long time, from 6 months.
• Performance&Salary review constantly.
• Compensation for professional development activities: 50% covered after the trial period.
• Free Internal English classes.
• Flexible work schedule, remote.
• Financial compensation of coworking 100% (during blackouts).
• Company equipment. We’ll provide a laptop after 6 months of work, and if you’d like any other tech to make your job easier, we cover 50% of it.

Ajax Systems is an international technology company and the largest security systems manufacturer in Europe. Ajax products are trusted by more than 4.5 million end users and 330,000 PRO users across over 180 countries. The company offers comprehensive solutions for protecting residential and commercial properties of various sizes. Today, the Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation. Every year, we demonstrate exponential growth both in the size of our team and in the number of users worldwide.

Ajax Systems operates a full-cycle production model, from idea generation and prototyping to mass production and global sales. Each department fully covers a specific operational need of the business. The company’s specialists are involved at every stage — from the production line in Ukraine to the logistics center in Poland, from where products are shipped to distributors worldwide.

Now we are looking for a hands-on Cyber Security Specialist to strengthen our security posture and operational resilience. You will be at the forefront of our cybersecurity defense, responsible for incident monitoring and investigation, the deployment and improvement of security solutions, and ensuring our corporate processes and infrastructure meets compliance standards. If you are passionate about building secure systems, incidents investigation and translating technical findings into efficient mitigation actions, this role is for you.

Key Responsibilities:

• Security systems support and improvements: Participate in security architecture improvement, provide support for the full lifecycle of security systems — from design and deployment to enhancement and technical support.
• Security Monitoring & Incident Response: Improve security monitoring processes and practices, participate in security events monitoring and triaging detected events. Develop and refine SIEM detection rules, investigate anomalies and identify root-cause of incidents, develop and execute mitigation plans to neutralize threats.
• Conduction Security Assessments: Conduct technical security assessments of corporate IT systems to identify compliance deviations and vulnerabilities. Participate in risks assessments, mitigation measures design and implementation.
• Compliance & Governance: Participate in improvement of security procedures, policies, and operational instructions. Collaborate with stakeholders on security processes implementation and improvement to ensure readiness for external security audits (e.g., ISO 27001, SOC2).
• Consultancy & Support: Partner with internal teams to define security requirements for new systems and solutions, provide expert guidance on implementing security controls. Participate in security requests processing, security awareness trainings preparation and conduction.
• Reporting & Strategy: Participate in preparation of reports for management, definition and description of security strategy.

Required Technical Skills & Qualifications:

• Experience: 5+ years in CyberSecurity with a strong focus on SOC operations and security systems implementation.
• Core Proficiency: Hands-on experience with SIEM systems (Splunk/QRadar/Logsign/Wazuh), MDM solutions (Jamf/Crowdstrike/JumpCloud/Zoho), EDR/XDR solutions (SentinelOne/ESET/Defender), Cloud security monitoring (M365, GWS, AWS), and Firewall/WAF technologies (Cisco/PaloAlto/Fortinet/Ubiquiti).
• Domain Knowledge: Strong understanding of On-Premise and Cloud architectures, network security protocols, endpoint and application security. Practical experience in industry security best practices implementation (CIS, OWASP, NIST).
• Security assessment: Practical experience performing IT systems and application security assessments and reports preparation.
• Security governance: Experience in preparation of security reports, procedures and instructions for reporting. Practical knowledge of ISO 27001 technological controls implementation.
• Language Proficiency: Intermediate (B1-B2) English level required for working with technical documentation, cross-regional communication with colleagues and partners.

Preferred Skills & Certifications:

• Certifications: Vendor-specific security certifications (e.g., Google, MIcrosoft, Cisco, Palo Alto PCNSE, Fortinet NSE) are highly valued.
• Frameworks: Practical knowledge of ISO 27001 organizational controls implementation.

Why Join Us:

• Impact: Take ownership of security projects from concept to deployment.
• Culture: Work in a “zero bullshit” environment that values technical excellence and autonomy.
• Growth: Access to corporate English training and professional development/certification support.
• Health care: medical insurance.
• Beta Access: Get hands-on experience with new Ajax security systems before they reach the market.
• Innovation: Help shape the future of “Made in Ukraine” reliability.

Job Description

Bachelor of Science in Computer Science, Computer Engineering, or a related field.
Minimum 4 years of experience in low-level systems programming, hardware offloading, and performance optimization.
Strong proficiency in C and C++ for systems programming
Knowledge of SR-IOV, NFV (Network Functions Virtualization), and PCIe pass-through technologies
Experience with acceleration frameworks / kernel bypass (eBPF or DPDK)
System bottleneck profiling, DMA throughput, and latency analysis skills

Nice to have:

Experience in High-Performance Computing (HPC) or telecom hardware offload environments
Experience with NVLink CPU-to-CPU interconnects or direct PCIe memory mapping

Job Responsibilities

Implement and tune hardware-based network offloading capabilities (SR-IOV, NFV) on bare-metal ARM compute hosts.
Profile PCIe bus performance, DMA throughput, and memory latencies across host architectures.
Benchmark and integrate NVLink mechanisms to optimize CPU-to-CPU interconnect performance.
Deliver technical recommendations, kernel enhancements, and user-space code optimizations to maximize platform throughput.

Department/Project Description

Seeking a Senior Software Engineer to join the Hardware Acceleration & Performance Team. The team optimizes low-level hardware performance, PCIe pass-through offloads, and high-speed CPU interconnects across our server fleet. You will be responsible for implementing SR-IOV/NFV offloading and exploring NVLink capabilities on our flagship ARM servers.

We are looking for a skilled and motivated Platform Developer to join our Engineering team, focusing on database architecture, data transformation, workflow automation, and AI integration. You will be instrumental in building and maintaining the data infrastructure and automated systems that power our internal and client-facing products. This role requires deep backend expertise combined with a strong automation and AI mindset, and the ability to own systems end-to-end in a fast-moving, small team environment.
 

Requirements

To be successful in this role, you should meet the following minimum experience standards:

• Node.js Backend: 5+ years of professional experience building scalable backend services, with strong command of asynchronous programming, data pipelines, and complex business logic.
• Database Architecture: Strong working knowledge of relational databases (PostgreSQL or MySQL), including schema design, indexing, query optimization, and data modeling for high-volume transformations.
• Data Transformation: Experience designing and maintaining ETL or data transformation pipelines — cleaning, normalizing, and routing data across systems.
• Automation Expertise: 1+ years of hands-on experience with workflow automation platforms such as n8n (preferred), Make.com, or Zapier, including writing custom code nodes and managing multi-step workflows.
• AI Integration: Experience integrating LLMs (e.g., OpenAI API, Gemini, Claude) into backend workflows, including prompt engineering, structured output handling, and building AI-augmented pipelines.
• API Integration: Solid command of integrating third-party REST/GraphQL APIs, handling authentication (OAuth2, API Keys), and managing rate limits and error recovery.
• Cloud Infrastructure: Hands-on experience deploying and maintaining backend services on DigitalOcean and/or Google Cloud Platform, including working with managed databases and containerized environments (Docker).
• Version Control: Proficiency with Git and familiarity with CI/CD workflows.
• Claude Code/Codex: Advanced experience.
   

Plus Skills

Experience in any of the following areas is a significant advantage:

• Python: Willingness and ability to write Python scripts where needed for data processing, ML tooling, or integrations that lack Node.js support.
• Advanced AI Workflows: Familiarity with LangChain, vector databases (RAG), or multi-agent orchestration patterns.
• Frontend Exposure: Working knowledge of React or Next.js to build lightweight internal dashboards or tooling interfaces.
• Technical SEO: Understanding of SEO data metrics (Volume, KD, CPC) and content performance signals — useful for engineering logic behind data-driven content systems.
   

Key Responsibilities

• Database Architecture: Design, maintain, and optimize PostgreSQL schemas to support data transformation workflows, session management, and reporting needs.
• Data Transformation: Build reliable pipelines that ingest, clean, transform, and route data between internal systems and third-party APIs.
• Automation Development: Build and maintain automation workflows in n8n and Node.js — including custom logic nodes, error handling, and retry strategies.
• AI Integration: Implement LLM-powered features into backend pipelines, including prompt design, structured JSON output parsing, and model orchestration.
• API Ecosystem Management: Integrate and maintain connections with tools such as Slack, Google Drive, Google Analytics, and other data sources and destinations.
• System Reliability: Monitor, debug, and improve the reliability of automated systems — handling edge cases like API timeouts, context window limits, and malformed data.
• Cloud Operations: Deploy and manage backend services on DigitalOcean and Google Cloud, including scaling, environment configuration, and uptime.
• Documentation: Maintain clear technical documentation for data models, automation architectures, and API integrations to support team knowledge sharing.
   

Perks & Benefits

• Competitive salary and benefits package.
• Hybrid work environment with the opportunity to be fully remote
• Cutting-Edge Tech: Work on real AI-augmented systems that directly impact client outcomes.
• Small, Agile Team: Direct access to leadership and a culture that values ownership and creative problem-solving over rigid ticket queues.
• Career Growth: Financial support for continuous learning and professional development.
   

Required Skills & Experience

• Node.js: 5+ years
• PostgreSQL / MySQL: 3+ years
• React: 2+ years
• n8n or equivalent automation platform: 1+ years
• LLM API integration (OpenAI, Gemini, or similar): demonstrated experience

About us

We are a new-generation international production company where talent, business, and technology come together to create what comes next. We believe the biggest breakthroughs happen when ambitious people embrace new ideas and use new technology and AI without limits.
 

We are currently looking for a Finance & Payment Lead who will own the accuracy of every figure in our books. With AI covering most of the routine work, we need someone who digs into the data, directs the tools, reviews every output, and personally fixes whatever doesn’t add up.
 

This role is for you if you have:

• A doer approach with a strong ownership: you treat an unexplained $1 as a personal problem until you find the answer.
• Rigour and fast learning: you’re obsessed with where every number comes from, and you keep learning on your own.
• AI fluency: you use AI tools daily to analyse data, reconcile files, write scripts and automate routine work.
• Hands-on team player: you work side by side with a small team, sharing knowledge and setting the pace by example.
• Flexibility beyond a classic 9-to-6: payments run 24/7, so you’re fine with occasional weekend work and being reachable for urgent issues.
• Advanced English; Ukrainian is a plus. 

What you will do:

• Daily reconciliation: match PSP settlements, bank and internal ledger across all processors, tracking every fee, reserve, chargeback, refund and FX spread.
• Recovering funds: find missing or withheld money and follow up with processors personally until everything is settled.
• Audit and close: review flows, controls and AI-produced reports line by line, and prepare external audits and the month-end and year-end close.
• Payments and treasury: make and approve outgoing payments, and manage the cash position across accounts and currencies.
• Smart monitoring: build your own dashboards and alerts with Claude so anomalies surface within hours.
• Working side by side: work hands-on with a small team.

What we offer:

• Meaningful work: Own a critical function with a visible impact on the business and its financial health.
• Freedom to lead: Take ownership of your area, make decisions independently, and shape how finance control works at the company.
• AI-first environment: Work in a company where AI is part of everyday processes, and build the tools that make them better.
• Paid vacation: 20 working days of paid annual leave each year to rest, recharge, and return with new energy.
• Paid sick days: 1 paid sick day per month, up to 10 days per year, with no medical certificate required. Certified medical leave is covered in accordance with UA law.
• Birthday day off: One additional paid day off to celebrate your birthday or simply take some time for yourself.
• Company equipment: Corporate equipment is provided after 6 months of full-time work.

Recruitment process:
Apply for the position -> Interview with the recruiter & tech leads -> Interview with the company head -> Final decision.
 

Ready to own the numbers? Apply now and let’s build what comes next together! Great achievements are ahead!

We are a leading sea moss superfood brand in the U.S., on a mission to redefine natural wellness by making it simple, accessible, and affordable for everyone, everywhere.

As we continue to scale across multiple channels and serve a growing customer base, we are looking for a CRM & Automation Specialist to take ownership of our customer support technology ecosystem.

You'll be responsible for managing and optimizing our Zendesk, Shopify, and Siena AI infrastructure, proactively identifying issues before they impact customers, and building scalable systems that support long-term growth.

Why join us?

In this role, you'll become the owner of the technology that powers Customer support experience. You'll have the opportunity to build smarter systems, reduce manual work, improve AI performance, and create the infrastructure that allows our support team to operate at its best.

What we're looking for:

• Systems-oriented – You understand how multiple platforms interact and can map dependencies across complex workflows.
• Proactive – You don't wait for problems to appear in reports; you identify and solve them before they affect customers.
• Analytical – You enjoy investigating data, spotting patterns, and getting to the root cause of issues.
• Detail-oriented – You notice small inconsistencies before they become large operational problems.
• Strong communicator – You can explain technical issues clearly to both technical and non-technical stakeholders.

What you'll do:

CRM & Automation Management

• Own and optimize Zendesk and Shopify workflows, automations, tagging, and integrations.
• Improve support operations by reducing manual work and streamlining agent processes.
• Ensure accurate and reliable data flow between systems.

AI Support Systems (Siena AI)

• Monitor, test, and optimize AI performance and customer experience.
• Identify and resolve bugs, broken logic, and integration issues.
• Improve AI responses through prompt and knowledge base optimization.

Troubleshooting & System Reliability

• Investigate and resolve issues across Zendesk, Shopify, APIs, and AI platforms.
• Perform root cause analysis and implement preventative monitoring.

Vendor & Cross-Functional Collaboration

• Act as the main point of contact for AI and support technology vendors.
• Partner with Support, Marketing, Retention, and Operations teams to build scalable solutions.
• Drive system improvements, feature requests, and automation initiatives.

Reporting & Analytics

• Build and maintain dashboards tracking support performance, AI quality, and automation effectiveness.
• Analyze trends and data to identify customer, product, and operational issues before they become larger problems.

What you bring:

Required Experience

• Strong experience in Zendesk administration.
• Experience working in e-commerce environments.
• Experience building workflows, automations, and support operations systems.
• Strong analytical and troubleshooting capabilities.
• Experience working with large datasets and reporting.

Technical Skills

• Zendesk (Critical): Administration, Triggers, Automations, Macros, Integrations, Zendesk Explore.
• Shopify: Customer architecture, Orders and fulfillment flows, Tags and customer segmentation, Metafields.
• AI Platforms: Siena AI or similar AI customer support tools, Understanding of LLM behavior and prompt engineering.
• Data & QA: Root cause analysis, System testing, Data validation, Dashboard building.

What we offer:

• Welcome Pack and custom True Sea Moss merch to ensure you arrive like you were always meant to be here
• Sports reimbursement to support your physical and mental health
• Coaching & career consultations to support your personal and professional growth
• Access to corporate English lessons to sharpen your communication skills
• WHOOP membership to help you track your health, sleep, and recovery
• Coworking membership if you prefer a hybrid work lifestyle
• Sabbatical options after long-term contributions
• Project grants for side ideas, personal initiatives, or creative experiments

Ready to Build the Systems Behind an Exceptional Customer Experience?

If you're passionate about automation, AI, e-commerce systems, and solving complex operational challenges—and you want to own the infrastructure that powers customer support at a fast-growing wellness brand—this role is for you.

Apply now and help us build smarter systems that allow our team to focus on what matters most: serving our customers. 🌊

At ZentixSoft, we are currently expanding our outstaffing operations for a key US-based fintech project and looking for a strong Senior Rust Backend Engineer with direct EVM blockchain integration experience.
 

Below are the core details and parameters of the request:

📋 Request Snapshot:

• Role: Senior Rust Backend Engineer (Fintech / Blockchain / EVM).
• Format: Full-time outstaff engagement, 100% Remote (EU-based).
• Start Date: ASAP.
• Schedule: Flexible with required partial overlap with US PST hours.
• Project Scope: US early-stage fintech platform combining on-chain transactions with traditional banking/payment flows. High level of autonomy, zero micromanagement, and full ownership over production services.
   

🎯 Key Requirements (Must-Have):

1. Rust Production Experience: 7+ years in commercial software engineering with 2–3+ years of active Rust in production.
2. EVM / Blockchain Integration (Critical): Direct hands-on experience building backend systems interacting with Ethereum / EVM chains (RPC, event indexing, transaction lifecycle, key signing, chain reorganizations).
3. Database & Financial Logic: Strong PostgreSQL (audit trails, transaction integrity) and experience in precision-critical systems (payments, ledgers, lending).
4. Communication: Fluent written/verbal English for direct technical discussion and architectural reasoning.
    

About us
4Couple is a product IT company building a mobile app for couples. It helps partners stay connected, understand each other better and build stronger relationships. 

We’re hiring an experienced UA Manager who has hands-on experience growing mobile subscription apps from launch to consistent profitability and scaling ad spend along the way.
 

Your responsibilities:

• Paid acquisition: set up, launch, optimize, and scale campaigns across Meta Ads, TikTok Ads
• End-to-end UA: generate hypotheses, run tests, evaluate audiences, and scale what performs
• Creative analysis and iteration: review creative performance, identify what drives results, and coordinate updates with the design and video team based on the data
• Angle research: explore and test new messaging angles and hooks to find winning approaches
• Metrics and economics: track core KPIs (CTR, CPI, CAC, ROAS, LTV, Trial-to-Paid, Renewal Rate, Payback Period) and base decisions on data
• Funnel collaboration: work closely with the PMM to improve funnels and align messaging from ad to subscription
• Competitor and market research: monitor competitors’ creatives, funnels, and positioning to uncover new growth opportunities
   

What you bring:

• At least 2 years in UA/Performance Marketing for mobile subscription apps
• A proven case of taking an app or product line from zero to profitability
• Strong knowledge of mobile attribution (AppsFlyer/Adapty), SKAdNetwork/ATT, iOS specifics, and product analytics tools (Amplitude/Tableau)
• Experience running Meta Ads with substantial budgets
• Analytical thinking, initiative, and full ownership of ROAS/ROI results
  
  Big pluses:
• Experience in Lifestyle, Mental Health, or Relationship apps
• A background in shaping creative strategy
  
  What you get:
• Remote work, comprehensive salary
• Resources to scale hypotheses that work
• Little bureaucracy and quick decisions with no lengthy approval chains
• The opportunity to join the buying team as one of its first key members and have a real impact on the product
   

We are looking for a Microsoft Dynamics 365 Finance & Operations Developer with at least 3 years of experience in developing and maintaining D365 F&O solutions.

📍 Work mode: 100% remote

📅 Start date: Depending on the consultant’s availability

🔹 Requirements:

Strong knowledge of X++ and design patterns used in D365 F&O.

Experience with Azure DevOps and Git repositories.

Knowledge of reporting capabilities in Dynamics 365.

Hands-on experience in developing and maintaining D365 F&O environments.

🔹 Nice to have:

Knowledge of finance, controlling, procurement and sales modules.

Experience with Dynamics AX 2012 → Dynamics 365 F&O migrations.

Familiarity with Power Platform, Azure Integration Services and Microsoft Fabric.

Experience with D365 F&O test automation.

Experience working in multi-company and international environments.

We’re looking for a Frontend Developer to build and improve web interfaces for dashboards, reports, tables, and data visualization.

You’ll work with backend APIs and help make information easy to find, filter, and understand. We’re looking for someone who writes clean code, pays attention to details, and cares about the user experience.

Requirements

Experience with at least two of the following: React, Next.js, Vue.js.

• Good knowledge of TypeScript.
• Experience building dashboards, tables, reports, or similar interfaces.
• Experience working with REST APIs.
• Understanding of state management, data fetching, and error handling.
• Experience with filtering, sorting, charts, and displaying data in tables.
• Familiarity with Git, testing, and CI/CD.
• Understanding of responsive design and reusable components.
  Nice to have
• Experience in supply chain, logistics, inventory, planning, or procurement.
• Experience with Figma, including wireframes and prototypes.
• Ability to design interfaces and implement them in code.
• Experience with data grid or chart libraries.