Jobs at Djinni

Our Customer:

This opportunity is with an innovative product company building advanced AI-powered solutions for large-scale video analysis. The platform processes massive volumes of visual data and transforms them into meaningful insights using a combination of Computer Vision, machine learning, and scalable cloud infrastructure.

The team operates at the intersection of research and engineering, creating systems that are not only intelligent but also production-ready. The environment is fast-paced and focused on continuous experimentation, where adopting new AI tools and approaches is part of everyday work.
 

Your tasks:

• Design and develop advanced Computer Vision and Machine Learning algorithms using Deep Learning approaches
• Work with large-scale datasets to extract insights, detect patterns, and build predictive models
• Build, scale, and maintain infrastructure for integrating and running algorithms in production
• Deploy and manage AI/ML solutions in cloud environments
• Own the full lifecycle of solutions: from research and prototyping to implementation and optimization
• Develop and support backend systems, cloud infrastructure, and DevOps processes
• Continuously explore and adopt new AI tools, models, and workflows to improve efficiency and results
   

Required experience and skills:

• 8+ years of commercial software development experience
• 4+ years of hands-on experience with Python
• Hands-on experience with building, scaling, and maintaining infrastructure for AI/ML systems
• Experience with deploying models and services to cloud environments (AWS, GCP), including CI/CD pipelines
• Understanding of containerization and orchestration (e.g., Docker, Kubernetes or similar tools)
• Strong hands-on experience with PyTorch and/or TensorFlow
• Deep expertise in Computer Vision, especially in video data processing
• Proven experience working with large datasets and building analytical or predictive models
• Experience with Big Data tools such as Spark, PostgreSQL, Elasticsearch, or Redis
• Ability to work independently and take ownership of complex solutions from idea to production
• Strong interest in AI and continuous learning, with readiness to quickly adopt new technologies
• English — Upper-Intermediate or higher
   

Would be a plus:

• Experience with Generative AI and modern LLM/VLM ecosystems
• Hands-on experience with advanced AI models and tools
• Experience with Computer Vision libraries such as OpenCV
• Familiarity with AI-assisted development tools and workflows
• Experience working in product or startup environments

International company is searching for a couple of Senior Python Developers into a complex, enterprise-level project: SaaS, which allows multiple functions for sustainability & operational risk management on high-risky industries (oil and gas gathering, chemical, energy etc). Interesting project with cutting edge technologies, distributed team, full-time, an official contract. Remote work, flexible schedule according to CET. Poland only.

Position Overview:
We are looking for a couple of Senior Python Developers (frontend-end skills considered as a plus). This role is ideal for someone who thrives in building scalable, high-quality applications and possesses strong English communication skills. A crucial aspect of this position is the ability to work within cross-functional squads, collaborating closely with team members across various disciplines to deliver innovative solutions.

Tech Stack:

• Backend: Python, Django + SQLAlchemy, Celery + RabbitMQ, OpenAPI
• DB: PostgreSQL, Redis
• CI/CD: GitHub Actions, Azure Pipelines
• Infrastructure: k8s+Terraform, Azure, Heroku, GCP

Key Responsibilities:

• Design, develop, and maintain applications collaborating within cross-functional squads: engineers, designers, product managers
• Actively participate in squad meetings to define, design, and ship new features, ensuring alignment with project goals and timelines
• Ensure the performance, quality, and responsiveness of applications, leveraging cross-functional expertise to address complex challenges
• Identify bottlenecks, fix bugs, and contribute to improving code quality and test automation within a team-oriented environment
• Collaborate with the team to share knowledge and foster a culture where everyone can learn and grow together
• Keep abreast of emerging trends and technologies in web development, sharing knowledge and insights with cross-functional teams to drive innovation
• Knowledge of TDD and DDD

Qualifications:

• 7+ years of backend experience in any of the following languages Python, Java, C++, C#, Rust, Ruby, Go
• Comprehensive understanding of the web development process: design, development, deployment, and maintenance
• Exceptional problem-solving skills and attention to detail
• Experience with Agile development methodologies
• Skills to plan, track, and ensure timely delivery
• Strong English communication and interpersonal skills to effectively collaborate within squads
• Bonus: Frontend development experience, with proficiency in React with Typescript
• Bonus: Capable of managing development projects from conception to completion

Our Values:

• Customer-centric: We are focused on the customer in everything we do
• Action-oriented: We demonstrate a bias to action
• Collaborative: We recognize that the best ideas come from the exchange and sharing of ideas between individuals and teams
• Accountable: We deliver on commitments and have ownership of results
• Innovative: We challenge ourselves to develop creative solutions to problems

Work conditions:

• Distributed team, remote work.
• Kanban or scrum approach, 5-6 team members / team.
• Full-time (40 hours per week), CET business hours. Poland only.
• Official contract: salary, sick-leave days, holidays, vacations.

Hiring process:

• Step 1 - preliminary interview (main questions) - 30 mins
• Step 2 - internal tech interview (tech questions) - 40-50 mins
• Step 3 - tech interview with team leader and architect - 1 hour

We are looking for a colleague for the position of UX Designer who has strong experience in FinTech (Banking) and is able to work independently.

Who are we?

Software Engineering company with expertise in FinTech, Blockchain and EduTech. Strong software engineering culture. Fast development pace. We do things long-term. We build trust and relationships with employees and customers.

Requirements

• 5+ years of product UX/UI experience, with releases in production.
• Strong experience with payments and wallets: balance, history, statuses, fees, limits, refunds/disputes.
• Understanding of KYC/AML and how it works for both the user and the operator.
• Strong mobile UX (iOS/Android) experience + responsive web UX.
• Strong experience designing admin panels: roles/permissions, tables, filters, audit log, KYC moderation, transaction management, reporting.
• Ability to start from scratch: discovery, asking questions, rapid prototyping, MVP prioritization.
• Systematic approach: design system, components, states, documentation, and handoff for development.
• Metrics and improvements: funnels, events, hypotheses, A/B testing, working with support and feedback.

Would be plus

• Real-world experience in iGaming/sportsbooks (bonuses, referrals, game providers, lobby/catalog).
• Experience with multi-geo (countries, currencies, localization, various documents).
• Responsible gambling patterns at the UX level (limits, self-exclusion, warnings).

About us:

•  No micromanagement and no timetracking
• Comfort: work full remote with flexible hours (from 9 -11 till 17-19)
• Work-life balance: vacation 24 days + 12 days off
• Transparency: get news at monthly appointments with CEO
• Don't work with russia and support Ukraine

Candidates without Fintech experience will not be considered

React Native Developer (Middle, 1+ year)
 

We are looking for a React Native Developer with solid hands-on experience who can independently deliver features and contribute to product development.
 

Responsibilities

• Develop and maintain mobile applications using React Native
• Build scalable and maintainable codebase
• Integrate APIs and third-party services
• Optimize app performance and stability
• Participate in code reviews and technical discussions
   

Requirements

• 1+ year of commercial experience with React Native
• Strong knowledge of JavaScript / TypeScript
• Good understanding of mobile app architecture
• Experience working with REST APIs
• Experience with Git workflows
• Ability to work independently
   

Nice to have

• Experience with Redux / Zustand
• Experience with Firebase
• Experience publishing apps to App Store / Google Play
• Basic knowledge of native development (iOS / Android)
   

We offer

• Challenging and interesting projects
• Growth opportunities within the company
• Flexible working hours
• Remote work
• Friendly and collaborative team

Looking for a full-stack developer for a long-term project with an EdTech platform that has been operating for 15 years and has thousands of active users. 

The team is small: a tech lead, a frontend/payments developer, and a QA engineer. You will own tickets end to end - from reading to deploy - without hand-holding.

Stack: Ruby on Rails, Next.js, React, PostgreSQL, Nginx, Docker, Tailwind CSS, Render.

Requirements:

• 2-5 years of experience with Ruby on Rails and React/Next.js
• Experience deploying to managed PaaS platforms (Render, Vercel, Railway, or similar)
• AI-native workflow: you use Cursor, Claude, Copilot, or similar tools daily
• Strong async communication, clean PRs, questions before starting, not after shipping
• Russian or Ukrainian language for team communication

Conditions: remote, 30+ hrs/week, $25-40/hr, 6+ months with potential to go full-time.

React Native Developer (Junior, 0.5+ years)

We are looking for a Junior React Native Developer who already has some commercial or pet-project experience and wants to grow in mobile development.
 

Responsibilities

• Develop mobile applications using React Native
• Implement UI based on design requirements
• Work with APIs and integrate backend services
• Fix bugs and support existing features
• Collaborate with the team and learn best practices
   

Requirements

• 0.5+ year of experience with React Native
• Good knowledge of JavaScript (ES6+)
• Basic understanding of mobile development concepts
• Experience working with REST APIs
• Familiar with Git
• Ability to learn quickly and take feedback
• English: Pre-Intermediate or higher
   

Nice to have

• Experience with TypeScript
• Familiarity with Expo
• Pet projects or portfolio on GitHub
• Understanding of basic state management (Context API / Redux)
   

We offer

• Mentorship and support from experienced developers
• Opportunity to grow into Middle level
• Flexible schedule
• Remote-friendly environment

We are looking for an experienced Accountant to join our team and manage accounting operations for our LLC. 

The ideal candidate has solid hands-on experience working with American-based companies and is well-versed in US accounting standards and reporting requirements for LLCs.

Responsibilities:

• Prepare and maintain financial statements and quality reports in accordance with US GAAP for a Delaware LLC

• Handle federal and state tax filings (including IRS Form 1065, Schedule K-1, and related forms)

• Manage bookkeeping, accounts payable/receivable, and bank reconciliations

• Prepare quarterly and annual financial reports tailored for US LLC structure

• Ensure compliance with Delaware state regulations and US federal tax requirements

• Coordinate with US-based CPAs and legal advisors as needed

• Assist in budgeting, forecasting, and financial planning activities

• Maintain accurate and organized financial records for audit readiness

Requirements:

• 4+ years of accounting experience specifically with American-based companies

• Strong knowledge of US GAAP, LLC accounting, and Delaware corporate regulations

• Experience preparing and reviewing quality financial reports for US-based LLCs

• Familiarity with US federal and state tax obligations for LLCs (IRS filings, etc.)

• Proficiency in accounting software (QuickBooks, Xero, or similar US-oriented platforms)

• English language proficiency at B2 level or higher (for communication with US partners)

• Attention to detail, strong analytical skills, and high level of responsibility

• Experience working remotely with US clients is a strong plus

What We Offer:

• Fully remote work — work from anywhere

• Flexible schedule

• Competitive salary in USD

• Collaboration with a US Delaware LLC in a growing business

• Friendly and professional team environment

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group - a global award recognizing companies with strong cultures and outstanding workplace environments.

Our statement:

• We’re against war and unjustified aggression
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support
• We provided the team with charging stations
• We continue to work together for the future of Ukraine

As we continue to grow and scale rapidly, we are expanding our People Ops function and are currently looking for a Junior Event Specialist. The mission of this role is to build and maintain reliable, well-structured, and human-centered People Ops operations, enabling the company to scale without operational disruptions while providing employees with a clear, high-quality, and supportive experience in all interactions with People Ops.

Your future responsibilities include:

• Assisting with corporate and team-building events, trainings, and wellness activities
• Managing company merchandise and gifts, including ordering and delivery coordination
• Maintaining and updating People Ops systems (Zoho, Notion)
• Coordinating insurance administration, system access, and work equipment
• Ensuring high-quality operational execution
• Supporting Kyiv office operations, coordinate communication with vendors and service providers (office presence required 2-3 times a week)
• Coordinating administrative requests from teams

Needed experience & skills:

• Ability to manage priorities and consistently deliver results
• High level of ownership, responsibility, and reliability
• Strong skills in organizing online and offline events
• Experience in fast-growing environments in companies with 200+ employees
• Confident use of Notion and Google Workspace (Docs, Sheets)
• Attention to detail and ability to work with data
• Strong written and verbal communication skills
• English level B1 or higher, Ukrainian - native / fluent

Nice to have skills:

• Ability to stay self-aware and grounded in a dynamic environment, taking ownership of your energy, capacity, and results,
• Resilience and the ability to remain effective under pressure,
• Experience working with budgets and basic cost tracking.

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist
• Medical insurance and +10 Healthcare leaves for mental & physical recovery
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.
• Ability to work from Kyiv offices with free breakfasts and lunches or partly remotely
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

Submit your resume and join our team!

About the company
Akurateco is a cutting-edge white-label payment software provider with 15+ years of hands-on experience in the payment industry. We deliver fully brandable and highly customizable payment solutions for merchants and financial institutions worldwide.

Role overview
We are looking for a Senior Sales Manager to drive business growth in the UK market. This role requires a strategic and execution-focused professional with strong experience in FinTech / payment processing / SaaS, capable of building a predictable pipeline and closing complex deals.

Responsibilities:
 

• Drive sales of Akurateco products in the UK market with a focus on sustainable revenue growth
• Build and develop relationships with key stakeholders: PSPs, acquirers, merchants, and FinTech companies
• Own the full sales cycle: lead generation → qualification → negotiation → closing
• Design and execute outbound strategies (cold outreach, partnerships, account-based approach)
• Build and maintain a healthy and predictable sales pipeline (pipeline management, forecasting)
• Identify market opportunities, customer needs, and new verticals within the UK region
• Collaborate with product and marketing teams to align go-to-market strategy
• Continuously optimize sales processes, scripts, and conversion metrics
• Represent the company at industry conferences and networking events to generate new business opportunities

Requirements:
 

• 5+ years of experience in B2B sales within FinTech, payment processing, or SaaS
• Proven track record of closing complex and high-value deals
• Strong experience in building and scaling sales pipelines from scratch
• Solid understanding of the UK payments ecosystem (acquiring, gateways, regulatory context)
• Experience working with enterprise-level clients and long sales cycles
• Strong negotiation, stakeholder management, and communication skills
• Self-driven, structured, and results-oriented mindset
• Existing network in the UK FinTech/payments space will be a strong advantage
• Higher education in Business, Economics, Marketing, or related fields

Language Requirements:
 

• English: Native or Fluent (C1+), both written and spoken

We Offer:
 

• Work in a fast-growing FinTech environment with global reach
• High level of ownership and autonomy in decision-making
• Remote-first culture with flexible working hours
• Competitive compensation package with performance-based incentives
• Clear growth trajectory aligned with business expansion

Job Description

As a Software Engineer for Wix’s Editor platform, you'll work on building and designing infrastructure to enhance Wix's business solutions, creating scalable APIs, and improving application runtime and UX infrastructure used by millions of users. In your day-to-day, you will: 

• Build infrastructure to allow extendability of existing Wix business solutions 
• Design and build APIs for internal and external users 
• Work on application runtime and UX infrastructure used by millions of users 

• Communicate with colleagues inside and outside of the team: R&Ds, developers, UX designers, business analytics managers and more, to align requirements, dependencies, and move things forward 

   

Requirements

• 5+ years of experience in frontend development
• Proficient in TypeScript and comfortable with Vanilla JS, React Code, or server JavaScript 
• Skilled in solving complex challenges and delivering robust software design and architecture 
• Knowledge about WebWorkers and iframes 
• Ability to write clear, maintainable code 
• Direct communicator who loves owning a feature from end-to-end 

• Working beyond FED framework knowledge, with API design experience – an advantage

   

About the Team

Editor Platform makes products that the majority of FED developers inside Wix are using. We are developing a powerful and flexible infrastructure for App Development. 

Our main challenge is to find a solution that will empower application experience, and open new capabilities, and horizons for developers inside and outside of Wix. 

Part of our work is making great API, tools and providing platformized UX framework for App Experience. 

We are on the stage of opening our products for 3rd party developers and a huge development community. And that's why we need you so much.

Job Description

As a Fullstack Infrastructure Engineer in the Frontend Guild, you will build the core engines that power development at Wix. Your work will be used by every frontend engineer to ship faster and with higher quality. You’ll own projects end to end, from idea to production, at massive scale.

What You’ll Do: 

• Architect and build internal tools to improve developer velocity and code quality 
• Own infrastructure solutions such as production testing and performance tooling
• Take projects from ideation through design, implementation, and production
• Use AI daily for coding, testing, design, and technical decisions
• Work with modern full-stack technologies and industry-leading tools 
• Collaborate closely with experienced engineers on high-impact projects 

• Influence the developer experience across the company

   

At Wix, we’re all about the flexibility of a hybrid setup — giving you the option to collaborate in the office when needed while also staying connected remotely.
We’re looking for Ukraine-based talents who can balance their time between in-office and remote engagement with the Wix team. This approach gives you the best of both worlds: flexibility of remote with the added benefit of in-person collaboration when it matters

Requirements

• 4+ years of frontend development experience 
• Deep expertise in TypeScript, React, and modern build tools (Vite, Next.js, SWC/ESBuild).
• Solid understanding of backend systems (Node.js preferred), including APIs and data flows
• Hands-on use of AI tools in daily development
• Professional-level English communication skills
• End-to-end product development experience (frontend, backend, cloud) is a plus

About the Team

We’re part of Wix’s Frontend Engineering (FED) Guild, serving as the Infrastructure group that empowers every frontend developer at Wix to move faster and deliver higher-quality code. Our mission is to design and maintain impactful tools that boost developer velocity, code quality, and performance.Our team is made up of exceptional developers, passionate engineers, and creative problem-solvers. You’ll work on developer-focused infrastructure - from scalable testing platforms and performance optimization tools to standardization frameworks and AI-driven solutions like automated code migrations and intelligent project bootstrapping.

About Wix

Wix makes it possible for anyone to succeed online. 

Since 2006, we've grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 299 million users and their visitors worldwide. 

At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level. 

Although we're already industry leaders in web creation and business, our work is nowhere near done.  Our goal is to become the main engine of the Internet so we can create a more open web for all.

We're proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as a company: creating a work environment where everyone is welcome, and anyone has the right to succeed.

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

Main responsibilities include:

• Searching for potential clients based on the requests of client companies
• Interacting with potential clients in chat mode according to company scripts
• Analyze sales productivity and suggest improvements

Requirements:

• Ability to work with social media and understanding of their basic principles
• Availability to work full-time in the office
• High level of proficiency in Ukrainian and English grammar (is a plus)
• Basic knowledge of the IT or outsourcing space (or eagerness to learn quickly)

What we offer:

• Bonuses after the first month of work in the company
• Free study in our Corporate English Academy
• An opportunity for growth and development even if you have no commercial experience
• Regular salary review 
• Comfortable office with all amenities not far from the center (uninterrupted internet, generator, tea and coffee).
• Timely payment of salaries.
• Corporate events, teambuildings, etc.

PayAdmit is an international FinTech company specializing in payment orchestration and comprehensive B2B payment solutions

We are looking for an experienced and proactive Agent Partnership Manager to develop and scale our global agent network
This role focuses on building a strong partner channel that attracts B2B clients to our software products and grows into an independent revenue stream

Requirements:

• Experience in B2B sales or partnerships (FinTech/iGaming preferred)

• Understanding of agent and commission-based business models

• Strong partnership negotiation skills

• English proficiency at B2 level or higher

Preferred Qualifications:

• Background in FinTech, IT, Cryptocurrency, or Blockchain

• Existing network of relevant industry contacts

• Experience working with PSPs, white-label providers, or within the gambling ecosystem

• Previous experience on a similar role

Key Responsibilities:

• Identify and attract B2B agents (iGaming consultants, PSP brokers, affiliate brokers, white-label sellers)

• Conduct partnership negotiations

• Sign agent agreements

• Maintain regular communication with agents

• Provide product training and updates

• Share latest commercial offers

• Monitor lead quality and conversion performance

• Transfer qualified leads to the sales team

• Maintain a registry of agent-driven clients

• Approve and coordinate commission payouts

• Expand the agent network into new geographies

Working Conditions:

• Full-time position: Monday–Friday, 10:00 AM – 7:00 PM

• Remote work format

• Access to all necessary tools for productive workflow

• Company-sponsored professional development (courses, seminars, new projects)

• Corporate English learning support

• Opportunities for career growth across different projects and roles

Engagement Terms: Full-time (~40 hrs/week) | 6-month initial contract (extension possible) 
Timezone Requirement: Strict overlap with U.S. working hours (EST–PST)
Availability: Immediate start or short notice / bench availability required
Schedule Constraint: Full-time only; no part-time or non-overlapping schedules

Role Summary

We are seeking a Senior Data Engineer to join a high-growth SaaS environment focused on building scalable data infrastructure and enabling ML/analytics workflows. The role is centered on designing and maintaining robust data platforms, supporting real-time and batch processing systems, and enabling data science and machine learning initiatives.

Technical Requirements (Recent 2–3 Years Hands-On Experience)

• Data Engineering: Apache Kafka (streaming), Apache Airflow (orchestration), advanced SQL, NoSQL databases
• Cloud & APIs: Strong AWS experience (preferred), API development experience
• Infrastructure: Docker, Kubernetes, Terraform / CloudFormation (IaC)
• CI/CD: Experience building and maintaining deployment pipelines
• Observability & Governance: Monitoring, logging, data quality, and governance frameworks

• Nice to have: ML pipelines, AWS SageMaker, OpenAI or LLM-based integrations

   

Key Responsibilities

• Design and implement scalable batch and streaming data pipelines
• Build and evolve data platform infrastructure supporting analytics and ML use cases
• Develop event-driven architectures using Kafka and secure API systems
• Collaborate closely with Data Science and ML teams to enable production-ready workflows

• Ensure data reliability, observability, governance, and system performance across platforms

   

Candidate Profile

• Proven expertise in Kafka, Airflow, and AWS-based architectures
• Experience building production-grade data platforms at scale
• Strong understanding of distributed systems and event-driven design
• Ability to work in fast-paced, product-driven environments

About the Role

We are looking for a German-speaking Customer Support Specialist to join a multilingual customer care team providing service and technical support for digital devices and related software products. In this role, you will communicate directly with end users via phone and email, troubleshoot issues, and ensure a high-quality customer experience.

This position is primarily focused on live calls in German, combined with written support and CRM-based case management. The ideal candidate has strong communication skills, logical thinking, and the ability to quickly understand product-related technical issues.

You will work in a collaborative, Ukrainian-speaking team that values knowledge sharing, continuous improvement, and customer-centric service delivery.

What You’ll Do

• Handle customer inquiries via phone and email in German and English
• Provide first-line technical troubleshooting for devices and software-related issues
• Identify customer needs through active listening and structured questioning
• Analyze requests and determine appropriate solutions or escalation paths
• Document customer interactions and resolutions in CRM systems
• Maintain accurate customer records and case updates
• Communicate clearly and professionally with native German-speaking users
• Collaborate with internal teams to resolve product or technical issues
• Learn product functionality, common issues, and support workflows
• Manage multiple requests while maintaining quality and response time targets
• Assist with non-German requests during lower call volumes when required

What We’re Looking For

• B2-C1 level German (spoken) — required for phone support
• B2 English level or higher
• Ukrainian B2+ for internal team communication
• 1+ year of experience in customer support or similar role
• Experience communicating with native speakers preferred
• Strong analytical thinking and problem-solving skills
• Ability to troubleshoot basic software and device-related issues
• Experience working with CRM systems
• Confident PC and mobile device usage
• Strong multitasking and communication skills
• Customer-oriented mindset and positive attitude
• Ability to work independently in a remote environment

Nice to Have:

• Experience in technical customer support
• Experience with phone-based support
• Additional European languages
• Experience working in multilingual support teams

Compensation & Conditions

• Performance bonus after full onboarding
• Contract via Ukrainian FOP (taxes covered after probation)
• Standard 2-month probation period
• Remote work or optional Kyiv office
• Friendly and collaborative team environment

Why You’ll Love Working With Us

• Work with an international customer base
• Join a supportive multilingual team
• Develop technical customer support skills
• Gain experience in product troubleshooting
• Remote flexibility with stable working hours
• Clear onboarding and training process
• Long-term collaboration opportunity

Hiring Process

1. HR Interview
2. Technical/Operational Interview
3. Test day (8 hours) — a practical, real-work simulation designed to give you full insight into daily tasks, team workflow, and expectations, ensuring a mutual fit for both sides.
4. Final decision