Jobs at Djinni

Hi there!
We’re excited to introduce you to Softsich - a young, ambitious, and fast-growing company that creates innovative digital products and confidently expands its presence in global markets. We are looking for an Middle DevOps Engineer.

Key Responsibilities

• Build and maintain the infrastructure, multiple environments, using Terraform.
• Build and maintain Kubernetes Clusters in AWS.
• Continuous improvement of CI\CD pipelines.
• Configure and improve system observability.
• Collaboration with the software development teams.
• Supporting software development teams for deployed components.
• Troubleshot ongoing issues.
• On-calls.

Requirements

• 3+ years of experience as a DevOps or SRE Engineer
• Strong understanding of networking concepts
• Hands-on experience with CloudFlare
• Practical experience with Infrastructure as Code (IaC) tools, particularly Terraform
• Proven experience in administering and troubleshooting Kubernetes
• Solid background working with AWS services, including:
  • VPC, EC2, S3, IAM, EKS
  • RDS, DocumentDB, ElastiCache
  • Route 53, CloudWatch, CloudFront
  • KMS, Secrets Manager, ECR
• Experience working with message brokers such as RabbitMQ or Kafka
• Experience maintaining and updating CI/CD pipelines (preferably GitLab CI)
• Experience with the GitOps approach and tools such as ArgoCD
• Familiarity with automation tools (Helm, Atlantis)
• Experience with monitoring and logging tools: Vector, Prometheus, ELK, DataDog
• Strong troubleshooting skills and ability to resolve complex issues

What We Offer:

• Flexible schedule and freedom to choose: work remotely or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (currently in Ukraine, other countries — in progress).
• A friendly, open-minded team where it’s easy to ask questions, learn, and be yourself.
• Coverage for professional events and training.
• Birthday gifts, team buildings, and genuine team connection.
• Zero energy or business ties with the aggressor country — and we’re proud of that.

🚀 Ready to join a team?
Then welcome on board — let’s grow smarter together!

Hey there, future Support Agent! Maybe you’re the one we’ve been waiting for — the person who can keep calm in the chaos of chats, explain things with clarity, and make users feel genuinely taken care of.
 

💪 YOUR QUEST-LINE:

• Communicating with users via live chat, helping them solve questions and providing clear, friendly assistance;
• Investigating technical or account-related issues, understanding user context, and offering effective solutions;
• Assisting users with questions about digital items, platform mechanics, and transactional flows;
• Escalating complex or sensitive cases when needed, while keeping users informed throughout the process;
• Identifying recurring questions and contributing to updates for internal documentation or FAQs;
• Keeping detailed records of user interactions to ensure smooth follow-up and case resolution;
• Ensuring a positive user experience through clarity, patience, and empathy in communication.

👨‍🚀 YOUR IN-GAME SKIN:
 

• 6+ months of hands-on support experience — you’re comfortable working in a fast-paced environment and handling multiple chats with confidence;
• Familiarity with in-game skins in CS:GO, Dota 2, or Rust — you don’t need to be a trader, but you should know what’s what;
• Basic knowledge of cryptocurrency — what wallets are, how transfers work, and how crypto might be used in gaming;
• Confident PC user with fast typing and the ability to juggle several chats at once;
• Detail-oriented and organized — you’re the kind of person who follows through and doesn’t leave things hanging;
• At least Intermediate level of English.

🧜‍♀️ WILL BE YOUR BOOST:
 

• Solid understanding of how Steam works — you know your way around trades, profiles, and inventory mechanics;

🥷 YOUR POWER-UPS SOURCE:

• Spontaneous weekend from the CEO;
• Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials;
• Start working at a time that’s comfortable for you;
• People Partner who will always support you in word and deed;
• Anniversary and performance bonuses;
• Input on project direction in a bureaucracy-free environment;
• Regular performance reviews and personal feedback sessions;
• 20 paid vacation days and 7 sick leave days;
• Assisting with the accounting and tax management for individual entrepreneurs;
• English language and Well-being benefit — so that you can improve your mental health the way you want;
• No time tracking;
• We purchase CHARGING STATIONS for our spacers;
• We help Ukraine: every month the company supports AFU and transfers donations for ammunition and supplies.

If you read everything carefully and exclaimed: «Oh, yeah, I'm good at everything and I want to do cool things together!», then we are already looking forward to your resume and portfolio! 

Send them as soon as possible! 🚀

Job Vacancy: Graphic and Web Designer

We are looking for experienced Graphic designer to join our team!

Responsibilities:

- Collage creation for banners;

- Development of landing pages;

- Assisting in preparing UI design interfaces;

- Creation of marketing materials for the project;

- Development of GIF animations.

Required Skills:

- At least 2 years of experience in graphic and web design;

- Advanced knowledge of Photoshop:

  •Color correction;

  •Retouching;

  •Ability to work with masks.

- Advanced knowledge of Figma:

  •Working with components;

  •Working with Auto Layouts;

  - Preparing responsive layouts.

- Experience in prompt engineering:

  •Ability to work with AI tools (Midjourney, ChatGPT);

- Basic knowledge of:

  •After Effects animation;

  •Illustrator;

  •Photoshop animation;

  •Prepress preparation;

- Proficiency in English.

Personal Qualities:

- Independence;

- Desire to learn;

- Responsibility.

We offer:

-Remote work with a 5/2 schedule.

-Paid training (100% coverage for short courses, 30-50% for more advanced ones).

-English lessons for employees.

-20 vacation days + 5 additional day-offs, paid sick leave.

📍 Remote | Full-Time | US Market
Work hours: 16:00–00:00 (Kyiv time)
 

We are looking for a confident and results-driven B2B Recruiter to help us expand our subcontractor network across the United States.

This is not just recruiting.

You will be recruiting companies (subcontractors), not individual candidates.

If you have experience working with the U.S. market, feel comfortable on the phone, and understand B2B outreach — this role is for you.
 

🚀 Responsibilities

• Source telecom subcontractor companies across different U.S. states
• Conduct cold outreach via LinkedIn, phone, and email
• Hold qualification calls in English with business owners and operations managers
• Build and manage a subcontractor pipeline by region
• Negotiate initial cooperation terms
• Transfer qualified partners to the Operations team
• Maintain ongoing communication with active vendors
   

🎯 Requirements

• 2+ years of experience in B2B recruitment, vendor sourcing, or lead generation
• Experience working with the U.S. market
• Strong spoken English (Upper-Intermediate or higher)
• Confident in cold calling and phone negotiations
• Self-organized and comfortable working independently
• Results-oriented mindset
   

➕ Nice to Have

• Experience in telecom, fiber construction, or infrastructure projects
• Understanding of OSP / FTTH / MDU environments
• Experience working with U.S. telecom companies such as:

Spectrum, Frontier Communications, Metronet

• Experience negotiating rates or vendor agreements
   

📊 KPIs

• Number of qualified subcontractor companies sourced monthly
• Conversion rate from outreach to qualification calls
• Number of activated subcontractors
• Expansion of coverage by state
   

💰 Compensation

• Base salary
• Performance-based bonus per activated subcontractor
• Growth opportunity into Vendor Manager / Team Lead
   

If you are confident in English, strong in B2B outreach, and ready to work with the U.S. telecom market — we would love to speak with you.

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.  

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.   

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We’re Looking For:

We are strengthening a core development area and are looking for a senior-level Full Stack Developer who is deeply passionate about technology, driven by innovation, and motivated to work on complex, long-term challenges in a high-caliber engineering environment.

You’ll fit well into our team if you have front-end experience across Angular, React, or Vue and are ready to make Angular your primary technology.

You should be a strong team player with excellent communication skills, eager to learn and grow, and ready to make an impact from day one. Most importantly, we’re looking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated. 

Responsibilities: 

• Designing, coding, testing, and debugging back-end and front-end code.
• Collaborating with product owners, business analysts, architects, customer support team.
• Creating web services, Angular components, Creatio configuration, unit, integration, E2E tests.
• Participation in product goal implementation and scrum activities.
• Providing support for resolving customer cases and ensuring faultless Creatio operation. 

Requirements: 

• 5+ years of overall programming experience, strongly focusing on .Net and Angular/React/Vue.
• Strong knowledge of object-oriented programming, KISS, SOLID, DRY principles.
• Confident knowledge of C# language and modern .NET platform (.NET6+).
• ASP.NET MVC, ASP.NET Core, experience with the development of Web APIs.
• Hands-on experience with JavaScript, TypeScript languages, DOM, CSS/SASS. You must be able to style a page or component according to the given UI prototype.
• Source control systems like Git, SVN, experience with branch, merge, rebase.
• Unit testing, mocking, NUnit, Mock, Postman.
• English level - Upper–Intermediate or higher (spoken and business writing).
• Experience working with databases (MS SQL Server, PostgreSQL or Oracle) is a plus.

What to expect from us:

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Now we are looking for a Senior Recruiter who’s passionate about finding people that help our business grow and get better. We’re also looking for someone who’s proactive — ready to improve our hiring approach and support the growth of our recruiting processes as the company scales.
 

💪 YOUR QUEST-LINE:

• Arranging full life-cycle recruitment process: from the understanding of vacancy’s requirements, sourcing of candidates, interviewing candidates to negotiating potential offers;
• Creating job profiles and writing vacancy descriptions;
• Development of new approaches in attracting candidates and improving the selection process, monitoring new trends and other useful data to improve the productivity and recruitment process overall;
• Developing long-term relationships with potential candidates through networking;
• Collaborate closely with the HR Department to ensure alignment with company policies and procedures;
• Maintaining corporate documents and databases up to date;
• Reporting to Lead Recruiter and hiring managers;
• Job market analysis and reviews making.

👨‍🚀 YOUR IN-GAME SKIN:

• 5+ years of hands-on experience in full-cycle recruitment across technical and non-technical roles, ideally in dynamic product or gaming environments;
• Solid understanding of software development processes, tools, and technologies (e.g., React, AWS, GitLab, Vue, CI/CD, system design) to engage effectively with candidates and hiring teams;
• Proven track record of partnering with hiring managers, advising on hiring strategies, and driving hiring decisions with confidence;
• Advanced sourcing skills using a broad range of tools and channels (LinkedIn, GitHub, job boards, communities, events, referrals, etc.);
• Attention to detail and process ownership — from crafting tailored job descriptions to negotiating offers and maintaining candidate pipelines;Strong stakeholder management and communication skills — able to lead discussions, present insights, and influence decision-making;
• Proactive, data-driven, and adaptable mindset; capable of operating independently and in a fast-paced environment;
• At least an Upper-Intermediate level of English proficiency.

🧜‍♀️ WILL BE YOUR BOOST:

• Familiarity with CS:GO, Rust and Dota2 (and if you play one of them you are already one step closer to the team);
• Work experience in developing the employer brand locally through advertising, participation in local hiring events, etc. (for future activities).

🥷 YOUR POWER-UPS SOURCE:

• Spontaneous weekend from the CEO;
• Support for professional development, including events (we went on a MAJOR trip to Copenhagen, for example), certifications, and educational materials;
• Start working at a time that’s comfortable for you;
• People Partner who will always support you in word and deed;
• Anniversary and performance bonuses;
• Input on project direction in a bureaucracy-free environment;
• Regular performance reviews and personal feedback sessions;
• 20 paid vacation days and 7 sick leave days;
• Assisting with the accounting and tax management for individual entrepreneurs;
• English language and Well-being benefit — so that you can improve your mental health the way you want;
• No time tracking;
• We purchase CHARGING STATIONS for our spacers;
• We help Ukraine: every month the company supports AFU and transfers donations for ammunition and supplies.

If you read everything carefully and exclaimed: «Oh, yeah, I'm good at everything and I want to do cool things together!», then we are already looking forward to your resume and portfolio! 

Send them as soon as possible! 🚀

Roles & Responsibilities 

• Build a transparent and scalable growth machine, own demand generation end-to-end, identify opportunities to develop new channels, and/or expand existing ones for customer acquisition.
• Establish a content factory, able to produce relevant and highly engaging content for diverse stages on the leads, opportunities, and users’ journey, including but not limited to case studies, blog articles, white papers, thought leadership pieces.  
• Manage and operate E2E, all marketing activities, hands-on / using freelancers /scale it to an in-house team later on.
• Own self-service product as a stand-alone revenue center with full responsibility for its performance and targets.
• Oversee email campaigns, Paid Search & Social.
• Generate user acquisition LTV/CAC reports on an ongoing basis and adjust accordingly. Define and manage marketing KPIs.

Qualifications

• +5 years of experience in marketing of global SAAS solutions to small medium businesses or B2B - must
• Experience working in startup companies – must
• Excellent English - must
• Background in insurance P&C - advantage

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

In your role as Microsoft AI Developer, you’ll have the unique opportunity to design and build advanced Generative AI tools, plug-ins, microservices, and extensions. Your work will be essential in leading innovation and delivering high-impact solutions that set new standards for excellence, further strengthening PwC’s reputation for technological leadership, client satisfaction, and continuous growth. If you’re passionate about shaping the future of technology and eager to make a real difference, this is the perfect place to accelerate your career and leave a lasting mark.

Responsibilities:     

• Lead the design, development, and implementation of large-scale AI-driven software solutions using Microsoft 365 Agents Toolkit and Azure technologies.
• Translate business requirements into technical specifications and deliver effective AI and automation solutions.
• Develop, test, and deploy product features, ensuring they align with client needs and quality standards.
• Support agile product delivery by working closely with cross-functional teams and adopting Agile Scrum methodologies.
• Utilize Azure AI Foundry, Azure OpenAI, Graph connectors, API plugins, and Azure AI Search to deliver robust solutions.
• Guide integration of APIs and microservices architectures for scalable and secure applications.
• Implement best practices in source code management, CI/CD, and DevOps using tools like GitHub and Azure DevOps. 
• Troubleshoot complex issues and provide support throughout the software development lifecycle.

Requirement experiences and skills:

• Bachelor’s or Master’s degree in Computer Science or similar field.
• Hands-on experience in agile teams delivering software solutions at scale.
• Proficiency in service-oriented, event-driven, and microservices architectures.
• Expertise in Azure AI tools including OpenAI, Foundry, Functions, Logic Apps, and Teams Toolkit.
• Microsoft .Net Development Certification and Azure Services certifications will be a plus.
• Experience with Python, containerization (Docker/Kubernetes), and CI/CD pipelines.
• Ability to solve complex problems with creativity and critical thinking.
• Excellent written and verbal communication skills for internal and client-facing interactions.
• Team-oriented mindset with a passion for continuous learning and staying up to date with emerging technologies.

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

Наш клієнт — міжнародна онлайн-ігрова компанія, що надає послуги спортивних ставок і казино, з потужною присутністю на ринку Латинської Америки. Стратегічною метою компанії є надання високоякісного, персоналізованого ігрового досвіду, з використанням сучасних технологій і локалізованих сервісів, що враховують уподобання гравців різних країн регіону. Компанія розробляє та запускає власні ігри для казино, а також управляє власними платформами CRM, служби підтримки клієнтів (CS) та бек-офісу.

Ідеально для тих, хто прагне:

• Розробляти та створювати висококонверсійні лендинги, оптимізовані для залучення трафіку та реєстрації користувачів;
• Створювати привабливі візуальні матеріали для промокампаній, включаючи email-шаблони, push-сповіщення та in-app банери, що стимулюють повторне залучення та утримання гравців;
• Розробляти іммерсивні візуальні рішення для екосистеми гейміфікації, зокрема кастомні іконки, бейджі, індикатори прогресу та інтерфейси турнірів, які покращують життєвий цикл гравця та рівень залученості;

• Очолювати розробку та постійний розвиток регіонального Design Brandbook у тісній співпраці з командами Product та CRM, забезпечуючи цілісну преміальну айдентику бренду на всіх точках взаємодії.

   

Досвід, який стане твоєю перевагою:

• Підтверджений досвід дизайну для CRM-циклів, включаючи персоналізовані email-шаблони, push-сповіщення та промобанери для програм лояльності, спрямовані на зниження відтоку та збільшення LTV;
• Практичний досвід створення гейміфікаційних елементів (бейджі, прогрес-бари, турнірні лідерборди, level-up анімації), що формують захоплюючий і винагороджувальний користувацький досвід;
• Досвід розробки або розвитку регіональних Brandbook із забезпеченням узгодженої візуальної ідентичності між різними департаментами з урахуванням локальних культурних особливостей;
• Високий рівень володіння Figma та Adobe Creative Suite (Photoshop, Illustrator), а також досвід використання AI-інструментів для оптимізації та масштабування дизайн-процесів;

• Здатність ефективно співпрацювати з продакт-менеджерами та розробниками для забезпечення технічної реалізовності, мобільної адаптивності та оптимізації продуктивності дизайнів.

   

Ми цінуємо:

• Висока увага до деталей і орієнтація на створення якісного, продуманого результату;
• Мислення власника — проактивність, самостійність та готовність приймати рішення з високим впливом;

• Гнучкість і комфорт у роботі в динамічному, швидкозмінному середовищі iGaming.

   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Медичне страхування;
• Можливості для кар’єрного зростання;
• Пакет бенефітів (відшкодування витрат на спортзал, стоматологічні та психологічні послуги тощо);
• Бонусну систему на основі OKR;

• Динамічне робоче середовище.

   

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. The strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the diverse preferences of Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS, and Back-office platforms.

Perfect for those who aim to:

• Conceptualize and design high-converting landing pages optimized for traffic acquisition and user registration;
• Create compelling visual assets for promotional campaigns, including email templates, push notifications, and in-app banners that drive player re-engagement and retention;
• Develop immersive visuals for the gamification ecosystem, including custom icons, badges, progress indicators, and tournament interfaces that enhance the player lifecycle and overall engagement;
• Lead the development and continuous evolution of the regional Design Brandbook in close collaboration with Product and CRM teams, ensuring a consistent, premium brand identity across all touchpoints.

Experience you’ll need to bring:

• Proven experience designing for CRM lifecycles, including personalized email templates, push notifications, and loyalty-driven promotional banners aimed at reducing churn and increasing lifetime value;
• Hands-on experience creating gamification assets (badges, progress bars, tournament leaderboards, level-up animations) that deliver immersive and rewarding user experiences;
• Experience developing or evolving regional Brandbooks, maintaining a consistent visual identity across departments while adapting to local cultural nuances;
• Advanced proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator), with experience leveraging AI-powered design tools to streamline and scale production workflows;
• Strong ability to collaborate with product managers and developers to ensure designs are technically feasible, mobile-responsive, and performance-optimized.

It's a perfect match if you have those personal features:

• High attention to detail and commitment to delivering polished, high-quality results;
• Ownership mentality - proactive, self-driven, and comfortable making high-impact decisions;
• Highly adaptable and comfortable working in dynamic, fast-changing iGaming environments.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

SERM Assistant (Junior Level)

Job Description:

We are looking for a SERM Assistant to join our reputation management team and work on projects in the investment and digital sectors.
This role is ideal for a detail-oriented and responsible specialist who wants to enter the online reputation management (SERM) field and grow within a team.

The position includes training, working with clear instructions, and gradual expansion of responsibilities.

Core responsibilities & scope: 

• Monitoring search engine results and brand mentions
• Collecting and performing initial analysis of reviews, comments, and publications
• Posting reviews and responses using prepared templates
• Working with platforms (forums, aggregators, review sites, social media)
• Maintaining spreadsheets, reports, and internal documentation
• Supporting the SERM Manager with operational tasks
• Ensuring compliance with guidelines and deadlines

Core requirements:

• High attention to detail and strong focus
• Ability to work with spreadsheets (Google Sheets / Excel)
• Basic understanding of search engines (Google)
• Willingness to learn and follow established processes

• English level: Intermediate or higher

   

Would be a plus:

• Basic copywriting skills
• Experience with Figma, Canva, Adobe tools, CapCut
• Interest in marketing, reputation management, and branding

We offer: 

• Schedule: Monday–Friday, 10:00–19:00
• Full-time employment
• Office work format in Bucharest.
• Salary: fixed rate + performance-based bonuses (range discussed after interview)
• Stable compensation with growth opportunities
• Internal training and ready-to-use instructions
• Probation period with mentor support

• Bonuses based on KPI achievement

   

Growth opportunities:

• Promotion to SERM Manager
• Expansion of responsibilities
• Participation in international projects
• Transition to related fields (SEO, Content, Analytics)

Location: Remote-first, Europe (Spain or UK preferred)

Office: Barcelona available

Engagement: Full-time, long-term

Employment: In-house

About the Company

Our client is a European health technology company building an AI-driven virtual assistant for clinicians — a real-time system that helps healthcare professionals perform tasks faster and more accurately.

Their mission is to build intelligent, low-latency AI agents that communicate naturally through text and voice, supporting healthcare providers, payers, and pharmaceutical companies.

Core Stack: Python, FastAPI, Docker, Kubernetes, Argo CD, gRPC, Redis, Postgres, WebRTC

Focus Areas: Real-time AI agents, voice systems, event-driven architectures, multi-agent orchestration

Who We’re Looking For

This is a Senior-level (6–7+ years) AI Engineer role.

We’re looking for someone who is highly experienced in building AI/ML systems - not just experimenting with the latest APIs, but shipping real production systems.

You are a software-first AI engineer:

• You understand architectures, reliability, observability, SLAs, and production constraints - not just prompts.

Mandatory background:

• Strong AI/ML expertise + solid software engineering fundamentals
• Experience that predates the LLM boom, showing a foundational understanding of ML/Software Engineering beyond prompt engineering.
• Proven experience with production AI/ML systems
• Previous startup experience (required)

Deep expertise in at least one:

• Voice AI systems
• Multi-agent architectures
• Low-latency software systems

What You’ll Own

You will take ownership of critical AI infrastructure components, including:

AI Brain Service (End-to-End)

• Architecture design, SLAs, latency budgets
• Failure modes & reliability engineering
• Production rollouts and system evolution

Real-Time & Voice Systems

• Streaming text/voice
• VAD, barge-in, turn-taking, interruption handling
• WebRTC, SIP, LiveKit (strong plus)
• Latency optimization under real-world constraints

Multi-Agent Orchestration

• Planner–executor–critic patterns
• Role routing & shared memory
• Tool routers & coordination protocols
• Evaluation-driven iteration

RAG & Retrieval Engineering

• Hybrid retrieval & re-ranking
• Query rewriting, compression, caching
• Freshness & grounding
• Faithfulness and relevancy evaluation

Evaluation & Observability

• Pre-call validation & safety enforcement
• In-call tracing (prompts, tools, tokens, latency, cost)
• Post-call automated evals (hallucination, safety, regressions)
• OpenTelemetry instrumentation
• Shadow evals & drift detection

Minimum Qualifications

• 6–7+ years of ML/backend engineering in product environments
• Strong Python expertise (FastAPI, asyncio, pydantic)
• Experience shipping production AI/ML systems
• Experience in startup environments
• Real-time system experience
• Strong understanding of architecture, observability & reliability

Nice to Have

• DSPy, MiPRO, GEPA
• LLM evaluation frameworks / LLM-as-judge setups
• WebRTC/SRTP, SIP, TURN/SFU tuning
• GCP (Cloud Run, GKE, Pub/Sub, Vertex AI)
• Healthcare domain experience

Example Problems You’ll Solve

• Push median voice round-trip below 2 seconds while preserving turn-taking.
• Implement OTEL-first tracing for agent graphs with automated evaluation triggers.
• Improve RAG with hybrid retrieval + measurable faithfulness gains.
• Turn EHR integrations into reliable LLM tools.

Working Style

• Remote-first (EU time zones preferred)
• Barcelona office available
• Direct collaboration with Head of AI and Engineering
• Fast iteration, high ownership
• Strong architectural influence

Simplify
Keep energy for life.

The daily quantum leap of technology development requires people to continually upgrade their skills to manage more complicated programs and devices. It consumes time and energy.

We work for simplifying the digital experience of people by making a wide range of functionally excellent IT products that are still intuitively usable. From the landing page for the one-time event up to the total automation of the business.

We work diligently and adequately because we value our and your time and energy.

If you share our principles — we will be pleased to work with You.

We are seeking a motivated and talented Freelance Professional to support our Product

Development team. This role offers a unique opportunity to contribute to a fast-paced,

innovative environment on a project basis. You will collaborate with experienced

professionals to develop and enhance our digital health products.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Lisa Rudyk, Head of User Acquisition at Headway by Headway Inc, we’re looking for a User Acquisition Specialist to scale campaigns on Meta and hit the ROI that drives our mission worldwide.

The product and team you will be working with:

Headway is our flagship app, offering summaries of nonfiction bestsellers, daily insights, and gamified challenges. Headway is the world’s most downloaded book summary app and has been featured as App of the Day in over 30 countries, including the US, the UK, and Canada.

You’ll join our User Acquisition team, responsible for driving new user growth, fueling product expansion, and supporting the company’s financial goals. We focus on scaling new revenue by testing fresh approaches and continuously exploring the most effective ways to accelerate product growth.

This job is perfect for you if you:

• Want to work on a product that’s a market leader in Book Summaries across the US and Tier-1 countries.
• Are excited to see the direct impact of your work reflected in both financial and product metrics at Headway.
• Enjoy the freedom to test bold hypotheses, with the potential to fully own a channel or user acquisition flow in the future.
• Want to collaborate closely with the Product team while sharpening your product marketing expertise.
• Love working with a performance-driven team of people who are fully committed to results.
• Are eager to grow in a data-driven environment where experiments and analytics guide every decision.

• Value strong partnerships — we work closely with Google, Meta, and TikTok.

   

What you will do:

• Scale Headway App’s user acquisition through Meta Ads.
• Collaborate with the Product Marketing Team to design new funnels and run product experiments.
• Analyze data, metrics, and test outcomes to make decisions grounded in data-driven insights.
• Improve funnel conversions (CRO) in partnership with the Product Marketing Team.
• Test creatives, audiences, and bidding strategies to maximize growth.
• Work closely with Creative Marketing, Product Marketing, and Analytics teams to drive new user growth.

• Build and maintain automations and scripts to streamline campaign management and optimization.

   

What you need to join us:

• Have ~1 year of experience in marketing, user acquisition, FMCG, consulting — or you’re just starting out and eager to grow fast.
• Know your way around numbers, can use them to make smart decisions and uncover causal relationships.
• Understand the basics of marketing and how paid traffic works.
• Love to research, ask “why?”, and figure things out from the ground up.
• Have a willingness to quickly learn new tools (Amplitude, AppsFlyer, Tableau, ad platforms).
• Communicate confidently in English (B2).

• Align with the values of our team (SELECT).

   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go n a week-paid holiday to rest and recharge twice a year.

• Supporting initiatives that help Ukraine. 

   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

Are you interested?

Send your CV!

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Lisa Rudyk, User Acquisition Manager at Headway by Headway Inc, we’re looking for a PPC Specialist to take full ownership of Google Ads acquisition — one of our top strategic priorities.
 

The product and team you will be working with:

Headway is our flagship app, offering summaries of nonfiction bestsellers, daily insights, and gamified challenges. Headway is the world’s most downloaded book summary app and has been featured as App of the Day in over 30 countries, including the US, the UK, and Canada.
 

You’ll join our User Acquisition team, responsible for driving new user growth, fueling product expansion, and supporting the company’s financial goals. We focus on scaling new revenue by testing fresh approaches and continuously exploring the most effective ways to accelerate product growth.
 

This job is perfect for you if you:

• Want to work on a product that’s a market leader in Book Summaries across the US and Tier-1 countries.
• Are excited to see the direct impact of your work reflected in both financial and product metrics at Headway.
• Thrive when you have full ownership — Google Ads acquisition is one of our top strategic priorities, and you’ll drive it end to end.
• Want to collaborate closely with the Product team while sharpening your product marketing expertise.
• Love working with a performance-driven team of people who are fully committed to results.
• Are eager to grow in a data-driven environment where experiments and analytics guide every decision.
• Value strong partnerships — we work closely with Google, Meta, and TikTok. Our collaboration with Google’s Ukrainian office gives you access to offline interactions, summits, resources, and exclusive events.
   

What you will do:

• Scale Headway App’s user acquisition through Google Ads campaigns.
• Collaborate with the Product team to design new funnels and run product experiments.
• Analyze data, metrics, and test outcomes to make decisions grounded in data-driven insights.
• Improve funnel conversions (CRO) in partnership with the Product team.
• Test creatives, audiences, and bidding strategies to maximize growth.
• Work closely with Creative Marketing, Product Marketing, and Analytics teams to drive new user growth.
• Build and maintain automations and scripts to streamline campaign management and optimization.
   

What you need to join us:

• Proven experience with Google Ads (PMax, Search, Demand Gen, Display).
• Strong knowledge of analytical tools such as Google Analytics, Tableau, Mixpanel, Amplitude, etc.
• Solid understanding of marketing metrics
• Ability to analyze data and uncover causal relationships.
• Hands-on experience with scripts and campaign automation.
• Experience working on CRO initiatives with product teams is a strong plus.
• Alignment with the values of our team (SELECT).
   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go n a week-paid holiday to rest and recharge twice a year.
• Supporting initiatives that help Ukraine. 
   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.
 

Are you interested?

Send your CV!

Intetics Inc, a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a talented Junior Recruiter to join our team.

What you will do:

• Attract candidates through various job platforms;
• Advertise open roles on various channels;
• Reach out to potential candidates and build relationships for future job opportunities;
• Work closely with different departments to forecast staffing needs;
• Screen, interview, and make sure every candidate leaves with a great impression of us (whether hired or not);
• Manage candidate pipelines and ensure timely communication throughout the hiring process;

Requirements

•Excellent communication skills of written and spoken English (B1+);
•At least 0.3 — 1 year of Talent Acquisition or Recruitment experience (any field, IT experience is not required)
•Good time management skills with the ability to juggle various open positions;
•Experience with recruiting candidates through different job websites, sourcing skills;
•Having an eye for detail and high work-quality standards;
•Open, easy-going personality.