Jobs at Djinni

JarvisHeart is a rapidly expanding global IT & Tech company based in Cyprus, dedicated to its team, providing an inspiring, dynamic work culture.

Established in 2024, we are aimed to deliver services and solutions for businesses. We attract and retain the best IT professionals, offering avenues for development and progress to provide exceptional solutions to clients around the globe. Join us and become a part of JarvisHeart’s success story.

Core Responsibilities

• Onboarding & Training: Onboard new support agents using internal guidelines and knowledge base materials; conduct structured training sessions to ensure full product, process, and tools proficiency before agents go live.
• Knowledge Base Management: Maintain and update training materials, scripts, in line with product and policy changes; ensure the team always operates from current documentation.
• Team Performance Oversight: Monitor day-to-day agent activity, track KPIs, and identify performance gaps; provide timely feedback, coaching, and corrective guidance.
• Chat & Quality Review: Regularly audit agent conversations across all channels (live chat, emais); score interactions against quality rubrics and deliver structured feedback.
• Scheduling: Build and manage shift schedules for the support team, ensuring full coverage across all time zones and shifts while balancing team workload.
• Task Management: Assign tasks and priorities to agents based on queue load and business needs; coordinate daily team stand-ups and briefings.
• Reporting: Prepare regular performance reports (daily, weekly, monthly) covering key metrics: CSAT, FCR, SLA compliance, and individual agent stats; present findings to management.
• Escalation Handling: Act as the first escalation point for complex or sensitive player cases; liaise with Antifraud, Billing, and Retention teams to resolve issues efficiently.
• Process Improvement: Continuously identify workflow inefficiencies and propose improvements to increase team performance and player satisfaction.

Requirements

• Minimum 2 years of experience in customer support, with at least 1 year in a team lead, senior, or supervisory role.
• Strong written and verbal English communication skills (B2+ level) 
• Proven ability to train, coach, and develop support agents from onboarding through to independent performance.
• Experience with quality assurance processes: chat auditing, scoring, and structured feedback delivery.
• Confident working with CRM, helpdesk, and scheduling tools (LiveChat, Zendesk, Intercom, or similar).
• Strong organizational skills — able to manage schedules, task distribution, and reporting simultaneously.
• Data-oriented mindset: ability to read performance dashboards, identify trends, and translate numbers into action plans

Nice to Have

• Background in iGaming, betting, or FinTech — Tier-1 market experience is a strong advantage.
• Familiarity with KYC / AML procedures and responsible gambling frameworks.
• Experience working with distributed remote teams across multiple time zones.
• Additional language skills beyond English.

Remote Work Conditions:

• Fully remote position
• Personal equipment required (PC/laptop + stable internet connection)
• All work and communication tools provided by the company

What we offer:

• 17 vacation days (Enjoy vacation policy to recharge and explore. We believe work-life balance is key to personal and professional well-being.)
• 15 paid sick days (Your health matters. We offer paid sick leave to ensure you can recover without financial stress)
• Insurance after the probation period (Your well-being is our priority. After completing the probationary period, you’ll gain access to our comprehensive insurance plan to support your health and peace of mind.)
• Public holidays off (Take time to celebrate and enjoy national holidays with friends and family without worrying about work.)
• Work equipment provided (Start your journey with the best tools for success! We provide all the necessary equipment to help you work efficiently and comfortably.)

• Work Schedule Monday-Friday: 10-19

   

JarvisHeart is a rapidly expanding global IT & Tech company based in Cyprus, dedicated to its team, providing an inspiring, dynamic work culture.

Established in 2024, we are aimed to deliver services and solutions for businesses. We attract and retain the best IT professionals, offering avenues for development and progress to provide exceptional solutions to clients around the globe. Join us and become a part of JarvisHeart’s success story.

Core Responsibilities

• Player Support via Live Chat: Handle inbound player inquiries through live chat and email - account issues, bonuses, payments, and general platform questions.
• Outbound Calls: Conduct outbound calls when required to follow up on unresolved cases, clarify player issues, or complete verification procedures.
• Issue Resolution & Escalation: Resolve standard and complex player issues independently; escalate edge cases to relevant teams (Antifraud, Billing, Retention) when necessary.
• CRM & Ticket Management: Accurately log all interactions in the CRM system, maintain case documentation, and follow established support workflows and scripts.
• Quality & Compliance: Follow quality standards, internal guidelines, and responsible gambling policies in every player interaction.

Requirements

• 1 year of experience in a customer support role — preferably within iGaming, betting, FinTech, or a closely related industry.
• Strong written English communication skills (B2+ level); ability to convey information clearly and professionally in chat and email.
• Confident verbal English for outbound calls and voice communication when needed.
• Proficiency with CRM and chat systems (LiveChat/Helpdesk/Intercom/Zendesk); comfortable navigating multiple tools simultaneously.
• Stress-resistant and solution-oriented — able to stay calm and constructive with demanding or frustrated players.
• Basic understanding of iGaming mechanics: casino products, sports betting, bonus structures.
• Own equipment required: personal computer/laptop meeting minimum performance requirements, stable internet connection (min. 20 Mbps).

Nice to Have

• Knowledge of KYC / AML procedures.
• Familiarity with responsible gambling frameworks.

Work Schedule

Working Hours: Rotating shift schedule — 2 days on / 2 days off, 12 hours per shift

Shift Times:

• Day shift: 09:00 – 21:00
• Night shift: 21:00 – 09:00

Remote Work Conditions:

• Fully remote position 
• Personal equipment required (PC/laptop + stable internet connection)

What we offer:

• 17 vacation days (Enjoy vacation policy to recharge and explore. We believe work-life balance is key to personal and professional well-being.)
• 15 paid sick days (Your health matters. We offer paid sick leave to ensure you can recover without financial stress)
• Insurance after the probation period (Your well-being is our priority. After completing the probationary period, you’ll gain access to our comprehensive insurance plan to support your health and peace of mind.)
• Public holidays off (Take time to celebrate and enjoy national holidays with friends and family without worrying about work.)
• Work equipment provided (Start your journey with the best tools for success! We provide all the necessary equipment to help you work efficiently and comfortably.)

Experience:

1+ year of commercial development experience as a Full-Stack Developer.

We are looking for a motivated Full-Stack Developer with experience in .NET backend development and JavaScript/TypeScript frontend development. This role is a good fit for a developer who already has solid junior-level commercial experience and wants to grow into a strong Middle Full-Stack Engineer.
 

Technical Skills — Must Have

• Strong knowledge of C# / .NET / ASP.NET Core
• Experience with JavaScript / TypeScript
• Good understanding of HTML, CSS, Tailwind CSS
• Experience with modern frontend frameworks, preferably React / Next.js
• Basic or practical experience with Angular would be a plus
• Experience with REST API development and integration
• Understanding of Authentication & Authorization
• Experience with relational databases and ORMs
• Basic understanding of SQL
• Familiarity with Git and standard development workflows
   

Technical Skills — Nice to Have

• Experience with Angular
• Experience with Node.js
• Experience with modern component libraries and responsive design
• Experience with PostgreSQL, MySQL, MongoDB, Supabase
• Experience with ORMs such as Entity Framework, Prisma, Drizzle
• Strong API skills: REST, RPC, GraphQL
• Experience with message brokers
• Experience with cloud platforms: Azure, AWS, or GCP
• Experience with containerization: Docker
   

Soft Skills

• English level: B2+
• Good communication skills
• Willingness to learn and grow
• Ability to work independently and as part of a team
• Responsible attitude toward tasks and deadlines
   

Growth Opportunity

We offer significant salary growth after qualification as a Middle Full-Stack Developer, with compensation starting from $2,200+ depending on skills, performance, and project needs.

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.
We are looking for a Devops Team Lead to join our team. If you are passionate about high-load systems, solving complex engineering challenges, and working with modern tech stacks, this is the place for you.

Required skills:

• 3+ years in a DevOps leadership role (team management, hiring/firing, mentoring, reporting, workflow optimization).
• Strong expertise in AWS (multi-account organizations, networking, security, cost optimization).
• Advanced Kubernetes experience (EKS preferred): HA networking, autoscaling, PodDisruptionBudgets, NodeGroups, service mesh & CNI (e.g., AWS VPC-CNI, Cilium/eBPF).
• Infrastructure as Code: Terraform (multi-environment modules, GitOps automation), Helm; understanding of CloudFormation as a plus.
• Cloud-native CI/CD: GitHub Actions, Jenkins, FluxCD or ArgoCD (GitOps), can design secure deployment pipelines for PHP, Go.
• Observability & Monitoring: Prometheus, Grafana, Alertmanager, New Relic, Sentry; experience writing custom metrics/alerts.
• RDBMS expertise: Practical experience with MySQL/Aurora performance, backup/restore automation, failover.
• Security: Strong understanding of Zero-Trust, IAM, network segmentation, SSL/TLS, WAF, DDoS protection, secrets management (AWS Secrets Manager/External Secrets Operator).
• Networking fundamentals: VPC design, Ingress/Load Balancers, troubleshooting.
• Automation & Scripting: Python/Bash for operational automation, integrations, and tooling.
• High-load experience: Scaling distributed systems used globally (latency optimization for multi-region deployments).
  
   

Would be a plus:

• Experience with Multi-Region and Multi-Cloud architectures, cross-cluster networking, failover strategies.
• Experience with PCI DSS, or equivalent compliance frameworks.
• Caching/CDN and storage optimization: Redis, Cloudflare, S3 tiering.
• Linux systems internals, performance tuning.
• Experience with Kafka/MSK or other streaming systems.
• Strong background in cost optimization techniques across AWS/GCP/Azure.

Responsibilities 

• Lead and grow the DevOps team, set priorities, improve delivery workflows, and ensure high service availability.
• Lead the development and support of Kubernetes-based infrastructure across multiple AWS accounts.
• Maintain Infrastructure as Code (Terraform) and GitOps deployment practices.
• Support continuous delivery and operational excellence through optimized CI/CD pipelines and automation.
• Ensure strong monitoring, incident response, and system performance across all environments.
• Collaborate with engineering and product teams to drive infrastructure improvements aligned with business needs.
• Strengthen security controls, access management, and compliance across the platform.
• Manage Cloudflare security and performance services.

What we offer:

We believe that a happy team builds the best products. Here is how we support you:
 

• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: No tech troubles — a MacBook and all necessary equipment are provided for use to ensure comfortable and efficient work.
• Learning & Development: It is a pleasure for us to watch you grow. We cover your learning costs (courses, conferences).
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure. 

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.

We are looking for a Backend Team Lead to lead one of our teams. This role combines hands-on development with technical leadership and team management. If you enjoy building high-load systems and growing strong engineering teams - this is the right challenge for you.

Tech Stack: PHP 8, Laravel, MySQL, ClickHouse, Redis, Docker, AWS, SQS, WebSockets, Sentry, NewRelic.
 

Your Responsibilities:
 

1. Team Leadership

• Lead and Develop the Team: provide technical and organizational leadership for a team, fostering a collaborative, accountable, and result-oriented environment.
• Mentorship & Coaching: support team members through regular feedback, mentoring, and knowledge sharing, helping them grow both technically and professionally.
• Performance & Development: participate in performance reviews, define development goals, and support PDP execution.

2. Delivery & Project Execution

• Execution Ownership: ensure predictable and high-quality delivery across the full development lifecycle - from planning to release.
• Task Coordination: work closely with PM to plan sprints, distribute tasks based on skills and capacity, and maintain healthy workload balance.
• Risk Management: identify delivery and technical risks early and proactively address them.

3. Technical Leadership

• Hands-On Development: actively participate in backend development - coding, reviewing, and designing solutions for complex and high-load systems.
• Architecture & Quality: contribute to architectural decisions, ensure technical consistency, stability, and scalability of the platform.
• Problem Solving: collaborate with team members to analyze and resolve complex technical challenges.
  
   

4. Communication & Cross-Team Collaboration

• Stakeholder Communication: act as a key communication bridge between the team, HoD, PM, and other Team Leads.
• Team Ceremonies: lead (together with PM) sprint planning, standups, retrospectives, and technical discussions.
• Cross-Functional Alignment: work closely with QA, DevOps, Product, and Analytics teams to ensure smooth and efficient delivery.

5. Quality & Engineering Standards

• Best Practices: promote and enforce best practices in coding, testing, documentation, and release processes.
• Code Quality: ensure code meets quality, performance, and maintainability standards through code reviews and technical guidance.

6. Continuous Improvement

• Process Improvement: drive improvements in team development processes, tooling, and workflows.
• Innovation Culture: encourage engineers to suggest improvements and experiment responsibly.

What We Expect From You

• Experience: 5+ years of commercial backend development experience, with at least 1 year in a technical leadership role.
• PHP & Laravel Expertise: deep understanding of PHP, Laravel, and backend architecture.
• Team Leadership: proven experience mentoring developers and leading a development team.
• Databases: strong SQL knowledge, query optimization, and working with large volumes of transactional/analytical data.
• API & Integrations: experience with REST, WebSockets, and complex third-party integrations.
• Async & Queues: hands-on experience with message brokers (SQS, RabbitMQ, or similar).
• Infrastructure: practical experience with Docker and Linux environments.
• Observability: experience with logging, monitoring, and tracing tools (Sentry, NewRelic, DataDog, ELK).
• Communication: strong communication skills and ability to align technical decisions with business goals.
  
   

It Will Be a Plus
 

• System Design: experience with DDD, microservices, or event-driven architectures.
• Tech Breadth: experience with Golang or Node.js.
• AI-Assisted Workflow: experience with AI coding tools. We welcome a smart approach to AI to streamline complex tasks, from architectural design to documentation, development, and code refactoring.
• Analytics: experience with ClickHouse or other analytical databases.
• Process Ownership: experience improving development processes, metrics, or delivery predictability.

What we offer
 

We believe that a happy team builds the best products. Here is how we support you:

 

• Remote & Flexible: work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: timely payment for compensation for services
• Personal Equipment Policy: equipment is provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: we regularly gather to discuss new trends, share insights, and elevate one another.
• Community: at NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: we encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: a friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.
  
   

We believe in the importance of unlocking the inner potential of each team member, and we have an open and democratic system of work organization.
 
We are waiting for you on our team!

EXITEK team is looking for a Machine Learning Engineer. We're expanding our development team and looking for a passionate, experienced, self-organised candidate to work on our BeautyUp app.

Responsibilities:

• Design, develop, and optimize state-of-the-art computer vision pipelines, algorithms and models;
• Conceive and experiment with innovative features and functionalities in the realm of photo editing and enhancement;
• Collaborate with cross-functional teams to integrate machine learning models into production systems and pipelines.

Requirements:

• Proficiency in Python and PyTorch;
• Experience in Computer Vision (GANs, SD, etc.) is a must;
• Deep understanding of the current state of the art in machine learning and computer vision;
• Robust communication skills, complemented by the ability to thrive in a collaborative team environment.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

We are building an AI-first platform that fuses multiple maritime data sources into a unified operational picture. The system builds a digital twin of global maritime activity, applies behavioral analytics and predictive AI models to surface smuggling, illegal fishing, container risk, and other compliance or security threats, and presents mission-grade intelligence to both commercial and government stakeholders.

Operating at global scale, the platform processes millions of events and terabytes of geospatial data daily, relies on cloud infrastructure and microservices, and integrates with upstream research prototypes from data science teams.

About the Role:

As a Senior Frontend Engineer on this team, you will own the design and delivery of high-performance, interactive web interfaces that embed AI-powered workflows end-to-end.
You will collaborate with data scientists, backend engineers, and product stakeholders to integrate large language models and autonomous agents directly into the user experience.
In this fully remote, agentic-first environment, you will work with minimal supervision, influence core architectural decisions, and accelerate the rollout of secure, AI-assisted development and operations across the platform.

Key Responsibilities:

• Design and implement high-performance, responsive user interfaces using Next.js and React.
• Integrate LLM-based capabilities and agentic components into the frontend to support interactive workflows.
• Establish observability and monitoring for AI components to detect drift, hallucinations, and performance issues in production.
• Drive adoption of AI-enhanced SDLC practices, including automated testing, rigorous code reviews, and trace-based quality checks.
• Evaluate emerging frontend frameworks, agentic UI/UX patterns, and cloud technologies to inform the technical roadmap.
• Mentor fellow engineers on best practices in frontend development and AI integration.

Required Competence and Skills:

• 7+ years of professional experience in frontend or full-stack engineering, with a strong focus on React and Next.js.
• Deep expertise in Next.js (App Router, Server Components/Actions) and React.js for large-scale applications.
• Proficiency in TypeScript / JavaScript, including state management libraries (Redux, Zustand) and data fetching (TanStack Query).
• Experience designing and maintaining component libraries (e.g., Storybook, Material UI).
• Hands-on experience with agentic development frameworks such as LangChain, DeepAgents, Hermes or similar. Familiarity with agentic UI/UX frameworks (e.g., A2UI, MCP-UI) and autonomous workflow patterns.
• Ability to work independently, challenge decisions and lead technical discussions.
• Excellent communication skills for cross-team collaboration.

Nice to Have:

• Working knowledge of cloud-native architectures on AWS, including Kubernetes, Terraform, and CI/CD pipelines.
• Comfort with consuming and integrating GraphQL or REST APIs and working with messaging systems (SQS, SNS).
• Background in Python or Go to facilitate cross-language full-stack collaborations.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

Atlaslive is a dynamic iGaming platform that provides the best quality software solutions for iGaming business. We create a live connection between business ambitions and opportunities. Atlaslive is recognized worldwide as one of the leading Sportsbook Platforms, as well as the Best Sports Betting Provider and a Rising Star in Sports Betting Technology within the CEE, Baltic and Nordic markets. Atlaslive, the tech behind the game.

Requirements:

• 1.5+ years of experience in manual and automation testing of modern web applications with a focus on Java-based automation.
• Hands-on experience with Selenium/Selenide, TestNG, Gradle, and browser-based UI testing.
• Experience with Selenoid or similar browser execution environments.
• Understanding of CI/CD pipelines (GitLab CI, TeamCity, etc.) and Gradle-based test execution.
• Strong knowledge of UI testing, regression, smoke, exploratory, and end-to-end testing.
• Experience creating and maintaining test cases and automated UI scenarios. Familiarity with TestRail or similar tools.
• Understanding of Agile/Scrum processes and frontend application architecture.
• Experience with Git, browser DevTools, and monitoring/logging tools (Grafana, Kibana, Datadog, etc.).
• Good written English communication skills.
• Motivation to grow into Playwright + TypeScript automation.

Nice to Have:

• Experience with Playwright and TypeScript.
• Experience with visual regression testing.
• Basic API testing knowledge.
• Understanding of HTML, CSS, JavaScript.
• Experience with Allure reports.

Responsibilities:

• Analyze requirements, user stories, and UI designs to define test coverage and identify quality risks.
• Create and maintain manual and automated UI tests for functional, regression, smoke, and E2E testing.
• Develop and support automated tests using Java stack: Selenium/Selenide, TestNG, Gradle, and Selenoid.
• Support and improve the existing automation framework stability and maintainability.
• Participate in the gradual transition toward Playwright + TypeScript automation.
• Validate application behavior across browsers and devices.
• Maintain automated test execution in CI/CD pipelines and investigate failures.
• Collaborate closely with developers, product managers, and QA team members during Agile processes.
• Contribute to improving QA processes, automation coverage, and testing standards.

Career Growth & Opportunities:

• Become part of a global leader in iGaming innovation.
• Access to professional development programs and industry events.
• Opportunity to work with top-tier experts in cutting-edge technology.
• Drive real impact in a fast-growing international market.
• Flexible career progression within a scalable and adaptable platform.

Working Conditions:

— Vacation: 22 working days per year, plus official public holidays.

— Sick Leave:

*5 paid sick days annually (no certificate required).

*Up to 10 additional days covered at 100% with a valid medical certificate.

— Equipment: Personal budget for necessary hardware and tools.

— Education: Annual learning & development budget to support your professional growth.

— Health & Wellness: Access to a personal limit within our benefit cafeteria system for health-related expenses.

Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

About the Role

We’re seeking a  Business Analyst/Product Manager to ensure flawless delivery of features to our customers. You’ll work hands-on with development teams to execute the product roadmap defined by our CPO, maintain high quality standards, track team performance metrics, and ensure releases happen on schedule without delays.

This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.

Role Type: Business Analyst (Execution & Delivery focused)

Time Allocation:

Feature Delivery (50% of your time) 

• Manage product backlog for development teams, ensuring 2+ sprints are always groomed 
• Write detailed user stories with clear acceptance criteria and edge cases 
• Conduct bi-weekly sprint planning and weekly backlog refinement sessions 
• Ensure 95%+ of releases ship on scheduled dates - no delays, no excuses 

• Remove blockers proactively to keep teams on track 

   

Technical Documentation (20%) 

• Prepare Business Requirements Documents (BRD) outlining business objectives and scope 
• Write comprehensive Product Requirements Documents (PRD) including:  
• Functional specifications and user flows 
• API specs, data models, integration requirements 
• Technical constraints and performance considerations 
• Acceptance criteria and test scenarios 

• Maintain clear documentation in Confluence for engineering and stakeholders 

   

Quality & Incident Management (15%) 

• Drive bug reduction initiatives - target <3% bug escape rate 
• Manage P0/P1 incidents: triage within 30 minutes, resolve within 4 hours 
• Document post-mortems with root cause analysis and preventive actions 
• Track quality metrics: bug rates, regression issues, technical debt 

• Collaborate with QA on test coverage and automation priorities 

   

Metrics & Reporting (15%) 

• Track team performance: velocity, cycle time, lead time, commitment accuracy 
• Build dashboards in Jira showing real-time delivery health 
• Present quarterly metrics to CPO showing delivery trends and quality improvements 
• Coordinate with stakeholders: Customer Success (weekly), Sales (bi-weekly), Support (weekly) 

Report To: Chief Product Officer (CPO)
Location: Remote (Europe/US time zones preferred for team overlap)

Must-Have Qualifications

• Experience 3-5+ years as Business Analyst  or Product Manager in B2B SaaS, cloud software, or CRM solutions
• Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
• BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams
• Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies
• Quality focus: Experience reducing bug rates and managing incident response

• Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models

   

Skills

• Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively
• Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail
• Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)
• Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents
• Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences
• Prioritization: Can make quick trade-off decisions to keep releases on track

• Incident Management: Experience triaging and coordinating response to production issues

   

Tools Proficiency

• Jira/Linear: Advanced backlog management, sprint planning, reporting
• Confluence: Documentation, BRD/PRD templates, knowledge management
• Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking

• Design: Figma collaboration for UI/UX specifications

   

   

Mindset

• Delivery-focused: Obsessed with hitting release dates and shipping quality features
• Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria
• Proactive problem-solver: Removes blockers before they impact timelines
• Quality-driven: Won’t ship until it’s right, balances speed with quality
• Team player: Supports engineering, collaborates with cross-functional teams
• Customer-centric: Understands impact of delays and bugs on customer experience

🌟 Nice-to-Have (Bonus Qualifications)

Experience

• 3-5+ years product ownership experience (for Senior-level consideration)
• Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)
• Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)
• Experience with DevOps practices (CI/CD, release automation, monitoring)
• Incident management training (ITIL, SRE practices)

• Experience managing API products or developer-facing features

   

Skills & Knowledge

• SQL proficiency: Can write queries to analyze feature usage and performance
• Scripting/automation: Python, JavaScript for data analysis or tooling
• Advanced Jira: Custom workflows, automation rules, dashboard creation
• API documentation: Swagger/OpenAPI specification writing

• Performance testing: Understanding of load testing and scalability considerations

   

Why Join Proxima CRM?

Execution Impact: Your work directly affects customers. Every feature you deliver improves their workflow and business outcomes.

Quality Culture: We value doing it right over doing it fast (but we do both). You’ll have support to maintain high standards.

Modern Processes: We use best practices in Agile, documentation, and incident management. You’ll work with experienced teams.

Growth: Early product ownership hires have opportunities to take on more scope, mentor others, and grow into leadership roles.

Flexibility: True remote-first. Work from anywhere with flexible hours and async-first culture.

Proxima CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key Tasks

Management and control of operational licensing and billing processes between the Holding companies, clients, and AWS Marketplace.

Key Responsibilities

• Analyze and document existing licensing business processes and AWS Marketplace interactions.
• Manage the main account and customer root accounts on AWS Marketplace, including credentials transfer.
• Create and publish offers and contracts in AWS Marketplace based on approved commercial proposals.
• Maintain and develop the main dashboard to control alignment between commercial proposals and active production users.
• Monitor registered licenses on AWS Marketplace and resolve data discrepancies across various sources.
• Interact with AWS Marketplace regarding internal and client account management, as well as billing issues.
• Support Commercial and Legal departments in structuring the legal framework for AWS licensing agreements.
• Control invoicing processes and payment processing.
• Prepare revenue and financial performance reports for management.
• Participate in financial department tasks, including bonus calculations based on management accounting data.

• Propose improvements for managed business processes and implement new automation tools.

   

Requirements

• 1+ years of experience with Marketplace systems (managing accounts offers and contracts).
• Deep understanding of SaaS licensing and billing processes.
• Experience with ERP or financial accounting systems (1C, SAP, or equivalents).
• Advanced user of MS Excel / Google Sheets; experience with Power BI is a plus.
• Strong attention to detail with the ability to identify and eliminate data discrepancies.
• Proven track record in financial reporting and preparing materials for management.
• Skills in business process mapping and documentation.
• English level: Intermediate+ (reading technical documentation, corresponding with AWS).

• Will be a plus: Experience in holding structures or product IT

   companies.

   

Working Conditions

• Schedule: 9:00 AM – 6:00 PM.
• Format: Hybrid or remote work.
• Employment: Official employment or Gig-contract (or B2B Contract)
• Benefits: 24 calendar days of paid vacation and paid sick leaves.

Reports to: Global Head of AI & Advisory
Location: Ukraine
Status: Full-Time

Working hours: 9 AM - 5 PM EST

About Atlas Technica
Atlas Technica is a technology partner to hedge funds, private equity firms, and other sophisticated financial services organizations. We are known for combining strong service, process discipline, and technical depth. As Atlas expands its AI & Advisory practice, we are building the operational backbone needed to help the function scale cleanly and professionally.
We are looking for someone who is organized, sharp, proactive, and calm under pressure — someone who can bring order to a fast-moving environment, keep important work from slipping, and help senior stakeholders execute at a high level.

About the role
This is not a pure administrative assistant role.
This role sits at the center of the AI & Advisory function and helps keep commercial, operational, and executive work moving. You will support the Global Head of AI & Advisory across scheduling, follow-up, pipeline coordination, proposal preparation, CRM hygiene, meeting logistics, internal handoffs, and high-quality business materials.
The right person is not waiting to be told every next step. They are the kind of operator who notices gaps, follows through, chases loose ends, keeps records clean, and helps senior people stay focused on the highest-value work.
This role is ideal for someone with experience in sales coordination, business operations, executive support, or commercial administration in a B2B, technology, or professional services environment.
 

What you will do
 

• Own scheduling and coordination for internal, client, partner, and prospect meetings
• Manage calendar logistics for the Global Head of AI & Advisory, including prioritization, rescheduling, preparation, and follow-up
• Coordinate meeting agendas, briefing materials, action items, and next steps so conversations turn into execution
• Help prepare polished proposals, presentations, briefs, and other external-facing business materials
• Maintain accurate records across HubSpot and related systems so meetings, outreach, follow-up, and pipeline activity are current and visible
• Support opportunity coordination across AI & Advisory, Business Development, Service Operations, Finance, Marketing, and Delivery
• Track internal dependencies, approvals, and handoffs so opportunities and projects do not stall
• Monitor shared inboxes and help route, triage, and close the loop on inbound requests
• Support reporting and operational visibility across pipeline, activity, and priority workstreams
• Maintain organized folders, templates, collateral, and working documents for the AI & Advisory practice
• Coordinate logistics for client, partner, and internal events when needed
• Handle travel and expense coordination as required
• Help create structure where structure does not yet exist

What we are looking for
 

• 3+ years of experience in sales coordination, sales operations, executive support, business operations, or commercial administration
• Excellent written and verbal English
• Strong organizational discipline and follow-through
• Very high attention to detail
• Comfort working across multiple systems at once without losing track of priorities
• Experience with CRM platforms such as HubSpot, Salesforce, or similar
• Strong PowerPoint / presentation and document-formatting skills
• Ability to coordinate across multiple stakeholders and move work forward without constant supervision
• Good judgment, professionalism, and discretion
• Confidence working with senior internal and external stakeholders
• Comfort in a fast-moving, sometimes ambiguous environment
• Strong digital fluency, including confidence learning new tools quickly

Nice to have
 

• Experience in a technology, MSP, SaaS, consulting, or professional services business
• Experience supporting sales teams, proposals, or RFP responses
• Experience working in a remote international team
• Familiarity with AI tools for note-taking, drafting, research, or workflow support

What success looks like

In the first 3–6 months, this person should be visibly improving the operating cadence of the AI & Advisory function by:
 

• keeping calendars and follow-up under control
• improving meeting preparation and execution
• helping maintain cleaner pipeline and CRM records
• reducing dropped balls across internal handoffs
• producing polished materials quickly and reliably
• becoming a trusted operator for high-priority work

Who will do well here
This role fits someone who enjoys being the person behind the scenes who keeps important work moving.
It is a strong fit for someone who wants meaningful exposure to senior leadership, client-facing business activity, and a growing AI-related function — but who is strongest in coordination, execution, organization, and commercial support rather than quota-carrying sales.
 

Atlas Technica is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, disability, or other protected characteristics under applicable law.

Are you a Senior Backend Engineer passionate about building scalable AI-driven systems? Join us at Sigma Software to work on a cutting-edge platform that transforms how large-scale engineering organizations manage and analyze complex technical data.
This is a remote position with flexible locations across Europe, Ukraine, and LATAM. You will be part of an innovative team leveraging AI, semantic graphs, and distributed processing to deliver impactful solutions.
At Sigma Software, we value expertise, creativity, and collaboration. Why join us? You will work with advanced technologies, contribute to mission-critical projects, and be part of a company recognized for excellence and innovation.

CUSTOMER
Our customer operates in the AdTech industry, delivering advanced technology solutions that optimize advertising performance and audience targeting. While the name is confidential, the organization is known for leveraging cutting-edge AI and data-driven strategies to enhance campaign effectiveness and deliver measurable business impact.

PROJECT
We are developing a next-generation AI-powered Knowledge Base and Gap Analysis platform for SysML-based engineering environments. The system enables large-scale engineering organizations to ingest, structure, analyze, and reason over complex MBSE artifacts and technical documentation. It supports both cloud and secure classified environments, improving traceability, identifying gaps, and enhancing decision-making in mission-critical projects.

Responsibilities

• Design and develop scalable AI-powered backend systems for SysML-based engineering environments
• Build and maintain distributed data ingestion and ETL pipelines for large-scale engineering artifacts and technical documentation
• Develop and optimize LLM-powered workflows for metadata extraction, semantic analysis, and entity resolution
• Implement AI agents and multi-agent orchestration workflows
• Design and improve RAG-based architectures and semantic retrieval pipelines
• Develop graph-based knowledge representation and traceability analysis solutions
• Work with graph databases, graph processing libraries, and semantic relationship modeling
• Build and optimize distributed data processing workflows using Apache Spark
• Collaborate with cross-functional engineering teams to integrate AI capabilities into platform services
• Design scalable and high-performance APIs and backend services
• Improve system reliability, scalability, observability, and performance across distributed environments
• Participate in architecture discussions and technical decision-making processes
• Contribute to cloud-native infrastructure and deployment workflows
• Support deployments in secure, air-gapped, or classified environments when required
• Create and maintain technical documentation and engineering best practices

Qualifications

• At least 5 years of commercial experience in software engineering, Data Engineering, or AI systems development
• Experience with at least one JVM language
• Hands-on experience building distributed and scalable systems
• Practical experience with LLM-based applications and AI integrations
• Experience building AI agents and multi-agent systems
• Strong understanding of RAG architectures and semantic retrieval workflows
• Hands-on experience with graph technologies, graph libraries, or graph databases
• Experience with Apache Spark and distributed data processing
• Strong understanding of ETL pipelines and large-scale data ingestion workflows
• Experience with cloud-native infrastructure and distributed environments
• Practical experience with backend platform development and API integrations
• Good understanding of semantic search, entity resolution, and metadata extraction
• Experience working with highly scalable and high-performance systems
• Strong problem-solving and communication skills
• Upper-Intermediate level of English

WILL BE A PLUS

• Background in Data Engineering
• Experience with  distributed data processing, Apache Spark, or Apache Beam
• Experience with Knowledge Graphs and graph-based semantic modeling
• Familiarity with MBSE or SysML environments
• Experience supporting air-gapped or classified environments
• Experience with vector databases and embedding pipelines
• Experience with Kubernetes and cloud platforms such as AWS, GCP, or Azure

Additional information

PERSONAL PROFILE

• Analytical mindset with strong problem-solving skills
• Ability to work independently and in a distributed team
• Adaptability to secure and classified environments
• Strong communication and collaboration abilities
• Passion for AI-driven engineering solutions

Are you a Senior Backend Engineer passionate about building scalable AI-driven systems? 

Join us at Sigma Software to work on a cutting-edge platform that transforms how large-scale engineering organizations manage and analyze complex technical data.
This is a remote position with flexible locations across Europe, Ukraine, and LATAM. You will be part of an innovative team leveraging AI, semantic graphs, and distributed processing to deliver impactful solutions.
At Sigma Software, we value expertise, creativity, and collaboration. Why join us? You will work with advanced technologies, contribute to mission-critical projects, and be part of a company recognized for excellence and innovation.

CUSTOMER
Our customer operates in the AdTech industry, delivering advanced technology solutions that optimize advertising performance and audience targeting. While the name is confidential, the organization is known for leveraging cutting-edge AI and data-driven strategies to enhance campaign effectiveness and deliver measurable business impact.

PROJECT
We are developing a next-generation AI-powered Knowledge Base and Gap Analysis platform for SysML-based engineering environments. The system enables large-scale engineering organizations to ingest, structure, analyze, and reason over complex MBSE artifacts and technical documentation. It supports both cloud and secure classified environments, improving traceability, identifying gaps, and enhancing decision-making in mission-critical projects.

Responsibilities

• Design and develop scalable AI-powered backend systems for SysML-based engineering environments
• Build and maintain distributed data ingestion and ETL pipelines for large-scale engineering artifacts and technical documentation
• Develop and optimize LLM-powered workflows for metadata extraction, semantic analysis, and entity resolution
• Implement AI agents and multi-agent orchestration workflows
• Design and improve RAG-based architectures and semantic retrieval pipelines
• Develop graph-based knowledge representation and traceability analysis solutions
• Work with graph databases, graph processing libraries, and semantic relationship modeling
• Build and optimize distributed data processing workflows using Apache Spark
• Collaborate with cross-functional engineering teams to integrate AI capabilities into platform services
• Design scalable and high-performance APIs and backend services
• Improve system reliability, scalability, observability, and performance across distributed environments
• Participate in architecture discussions and technical decision-making processes
• Contribute to cloud-native infrastructure and deployment workflows
• Support deployments in secure, air-gapped, or classified environments when required
• Create and maintain technical documentation and engineering best practices

Qualifications

• At least 5 years of commercial experience in software engineering, Data Engineering, or AI systems development
• Experience with Python
• Hands-on experience building distributed and scalable systems
• Practical experience with LLM-based applications and AI integrations
• Experience building AI agents and multi-agent systems
• Strong understanding of RAG architectures and semantic retrieval workflows
• Hands-on experience with graph technologies, graph libraries, or graph databases
• Experience with Apache Spark and distributed data processing
• Strong understanding of ETL pipelines and large-scale data ingestion workflows
• Experience with cloud-native infrastructure and distributed environments
• Practical experience with backend platform development and API integrations
• Good understanding of semantic search, entity resolution, and metadata extraction
• Experience working with highly scalable and high-performance systems
• Strong problem-solving and communication skills
• Upper-Intermediate level of English

WILL BE A PLUS

• Background in Data Engineering
• Experience with  distributed data processing, Apache Spark, or Apache Beam
• Experience with Knowledge Graphs and graph-based semantic modeling
• Familiarity with MBSE or SysML environments
• Experience supporting air-gapped or classified environments
• Experience with vector databases and embedding pipelines
• Experience with Kubernetes and cloud platforms such as AWS, GCP, or Azure

Additional information

PERSONAL PROFILE

• Analytical mindset with strong problem-solving skills
• Ability to work independently and in a distributed team
• Adaptability to secure and classified environments
• Strong communication and collaboration abilities
• Passion for AI-driven engineering solutions

Join Sigma Software and become part of a team where innovation meets impact. We are looking for a Middle Product Analyst to work remotely from Ukraine or Europe, contributing to cutting-edge AdTech solutions.

You will collaborate with skilled professionals in an agile environment, where your expertise will help shape products that drive measurable business results.

Customer

Our customer is an international technology company specializing in high‑load platforms for data processing and analytics. Their flagship product enables businesses to manage vast volumes of data, build predictive models, and extract actionable insights. Operating globally, they serve clients in the marketing and advertising domain, leveraging cutting-edge technologies, microservices architecture, and cloud‑based solutions to deliver scalable and innovative AdTech systems.

Project

The project focuses on enhancing a data-driven AdTech platform that processes large datasets to optimize marketing campaigns and audience targeting. It integrates advanced analytics, machine learning models, and BI frameworks to deliver measurable business impact. The team works in an agile environment, collaborating closely with Data Scientists, Product Managers, and stakeholders to ensure continuous improvement and innovation in product features.

Key Technologies: Python, Databricks, PySpark, Confluence, Matplotlib

Responsibilities

• Collaborate with Data Scientists to design and refine product features powered by analytics
• Analyze complex datasets to identify trends, anomalies, and opportunities for optimization
• Translate business needs into actionable analytical tasks and solutions
• Support feature launches through testing, feedback gathering, and performance monitoring
• Evaluate feature usage and assess their business impact
• Acquire domain expertise in AdTech to propose enhancements and new ideas
• Participate in data science initiatives, contributing to research and innovation efforts

Requirements

• 3–4 years of experience in solving business problems and delivering actionable insights
• Good knowledge of Python and SQL
• Proven track record in delivering analytics projects using EDA and data analysis tools
• Experience with large datasets and ensuring data integrity
• Proficiency in data visualization tools (Tableau, Power BI, or similar)
• Experience working within Agile frameworks and collaborating with cross-functional teams
• Excellent time management and prioritization skills
• Upper-Intermediate level of English or higher

• Bachelor’s or Master’s degree in engineering or MBA

   

WILL BE A PLUS:

• Experience with Databricks and PySpark
• Familiarity with AdTech domain
• Understanding of cloud-based solutions

Company Description

Are you a seasoned engineer passionate about building scalable, high-performance systems? This Senior-level role offers the opportunity to work remotely with talented teams across Europe, Ukraine, and LATAM.

At Sigma Software, we deliver cutting-edge solutions for global customers, combining technical excellence with a service-minded approach. In this role, you will join a distributed team to architect and evolve an advanced Ads platform, contributing to both innovation and stability.

Why join us? You will work on complex, high-impact systems, collaborate with international experts, and enjoy the freedom to shape architecture and technical patterns that drive long-term success.

CUSTOMER

We partner with a leading company in the AdTech space, delivering high-performance, scalable solutions that empower advertisers to manage campaigns, optimize targeting, and analyze results in real time. The Customer values innovation, reliability, and long-term collaboration, and operates globally with distributed teams in Europe, LATAM, and other regions.

PROJECT

The project focuses on building and evolving core systems for an advanced Ads platform integrated into a product for the interior decor industry. This product enables users to preview and visualize home items before purchase, enhancing shopping experiences both online and in-store.

Job Description

• Design, develop, and maintain APIs and services supporting ad campaign management, targeting, delivery, attribution, and reporting
• Architect scalable, reliable, and high-performance distributed systems
• Optimize systems for high-throughput and low-latency event/data processing
• Drive architectural decisions and establish development patterns
• Collaborate with distributed teams to ensure seamless integration and delivery
• Mentor and guide other engineers, fostering technical excellence

• Ensure code quality, maintainability, and alignment with long-term product goals

   

Qualifications

• At least 5 years of commercial experience in building scalable, high-performance systems
• Hands-on experience with AdTech solutions such as DSP, SSP, ad exchange, prebid, Google Ad Manager, or openRTB
• Strong proficiency in Python, preferably with the Django framework
• Solid knowledge of computer science fundamentals, including data structures, algorithms, and distributed systems
• Good understanding of distributed system architecture with a focus on data availability, reliability, and performance
• Practical experience with Kubernetes, PostgreSQL, and AWS

• Upper-Intermediate level of English

   

WILL BE A PLUS

• Experience with dbt and Redshift

• Familiarity with interior decor industry solutions

   

Additional Information

PERSONAL PROFILE

• Attention to detail and quality
• Excellent communication skills
• Leadership mindset, proactiveness