Jobs at Djinni

We are a Ukrainian outsourcing company Join.To.IT, founded in 2012, and delivering software solutions across diverse business domains.
We focus on building long-term partnerships with our clients and delivering solutions that create real business impact. Our team consists of experienced professionals who take ownership of their work, value clear communication, and are committed to high standards in everything they do.
At Join.To.IT, we create an environment where engineers can grow, influence technical decisions, and contribute to meaningful projects alongside a strong and supportive team. 
     Responsibilities

• Manage the full sales cycle from lead generation to deal closure
• Work with Upwork as the main client acquisition channel
• Communicate with potential clients and conduct negotiations
• Prepare commercial proposals and participate in project estimations
• Collaborate with technical teams during pre-sales stages
• Build long-term relationships with clients and identify upsell opportunities

      Requirements

• Experience in IT sales / Business Development
• Strong experience working with Upwork
• Understanding of outsourcing/outstaffing business models
• Good communication and negotiation skills
• Ability to work with technical teams and understand project scope
• Upper-Intermediate+ English level
  We Offer
• Office-based work format (Kyiv, near Vasylkivska metro station with shelter, Starlink and uninterrupted power supply)
• Free gym access near the office
• Paid vacation and sick leave
• Medical Insurance
• Compensation for professional courses and development
• Supportive and loyal management

We are looking for a Machine Learning Engineer to design and implement intelligent systems that power personalized digital experiences across connected devices and mobile applications.

This role is ideal for someone who thrives at the intersection of ML models, data pipelines, and product integration. You will collaborate closely with backend engineers, data scientists, and product managers to bring ML-driven features into production and continuously optimize them based on real-world usage.

Responsibilities:

• Design, train, and deploy machine learning models for use cases such as personalization, recommendations, and visual analysis;
• Build and maintain scalable, production-grade data pipelines (batch and real-time);
• Collaborate with product and engineering teams to translate product ideas into ML-powered features;
• Implement model observability, monitoring, and retraining workflows;
• Optimize inference performance and model serving in resource-constrained environments (e.g., edge or mobile);
• Contribute to the architecture of a modern ML platform within a cloud-native microservices environment;

• Work with backend teams to expose model outputs via APIs and integrate them into customer-facing experiences.

   

Requirements:

• 3+ years of experience in applied machine learning or data science;
• Strong knowledge of:
  • Supervised learning, recommendation systems, or computer vision;
  • Python and ML libraries such as TensorFlow, PyTorch, scikit-learn;
  • Building, deploying, and maintaining ML models in production.
• Familiarity with:
  • MLOps tools (e.g., MLflow, TFX, Airflow, Vertex AI);
  • Data pipelines and messaging systems (e.g., Kafka, BigQuery, dbt);
  • Model serving frameworks (e.g., FastAPI, TensorFlow Serving, TorchServe, ONNX);
• Comfortable collaborating with product, engineering, and analytics teams;
• Experience with cloud platforms (GCP, AWS, or Azure) and container-based deployments;
• Bonus: Experience with edge AI, mobile ML, or video/image processing pipelines.

We Offer:

• Remote work and flexible working hours.
• Legal support.
• Paid sick leaves.
• Paid vacations.
• Medical insurance. 
• Free English classes.

We are looking for an experienced IT Support / NOC Engineer with strong MSP or outsourced IT support experience. The person should be comfortable working with multiple client environments, handling tickets, troubleshooting Microsoft 365, Windows Server, endpoint devices, networking issues, security tools, backups, and cloud infrastructure.
 

The ideal candidate should not only react to support requests but also understand how to monitor systems, document recurring issues, communicate clearly with customers, and escalate problems when needed. This role requires someone reliable, structured, and able to work independently in a fast-moving support environment.

Responsibilities:

• Handle L1/L2 technical support requests for business users and client environments.Monitor customer infrastructure, cloud systems, servers, endpoints.
• Administer and troubleshoot Microsoft 365 services, including Exchange Online, Teams, Intune, Entra ID / Azure AD, and user access issues.
• Support Windows desktop, Windows Server, basic Mac OS.
• Work with Active Directory, DNS, DHCP, TCP/IP, VPN, remote desktop tools, and common network troubleshooting scenarios.
• Support security and endpoint protection tools such as Microsoft Defender, Bitdefender, Sophos or similar solutions.
• Work with RMM, PSA, ticketing, time tracking, and documentation platforms such as ConnectWise and ITglue.
• Communicate with third-party vendors and software support teams when deeper troubleshooting is required.
• Create, update, and maintain technical documentation, SOPs, troubleshooting guides, and client environment notes.
   

Required Skills:

• Strong experience in MSP, NOC, remote IT support, or outsourced infrastructure support.
• Good practical knowledge of Microsoft 365 administration: Exchange, Teams, Intune, Entra ID / Azure AD.
• Experience with Windows Server and Windows desktop support.
• Understanding of networking fundamentals: DNS, DHCP, TCP/IP, firewalls, VPNs, routers, switches.
• Experience with remote support tools such as TeamViewer, ScreenConnect or similar.
• Experience with ticketing and documentation discipline.Good written and spoken English for customer communication.
• Ability to support several clients or environments at the same time without losing structure.
• Ability to troubleshoot issues independently, gather details, analyze logs, and communicate next steps clearly.
   

Nice-to-Have Skills:

• Experience with MSP tools such as ConnectWise, Kaseya, or similar.
• Experience with security platforms such as Microsoft Defender, Sophos, Blackpoint, Ironscales, ConnectSecure, or similar.
• Basic PowerShell scripting for automation and troubleshooting.Experience supporting business software such as QuickBooks, Sage, tax/accounting software, or other client-specific applications.
• Certifications such as MS-900, Network+, Sophos, Datto, Microsoft 365, Azure Fundamentals, or similar.
• Experience with Citrix, RDS / Terminal Services, VMware ESXi, vSphere, Hyper-V, or Azure infrastructure.
   

Personal Qualities:

• Reliable and disciplined in daily support work.
• Calm under pressure, especially during incidents or urgent client requests.
• Strong customer-service mindset.
• Able to document work clearly and consistently.
• Flexible with different client environments, tools, and processes.
• Able to learn new systems quickly and ask the right questions when documentation is missing.
   

Hiring process: HR Interview; Technical Interview; Client Interview.
 

We offer:

• Competitive compensation
• B2B contract, paid sick leave, 20 days of paid vacation
• Free English lessons  
• Flexible work schedule  
• Official holidays are non-working days  
• Paid courses and certifications  
• Сoach / psychologist consultation  
• Workshops  
• Career development plan
• Mentoring Education  
• Medical Health Insurance

Why Choose Us? What Do We Offer that’s Exceptional?

1. Cutting-Edge Technologies on Real Projects: At Langate, you’ll work with the latest technologies on live projects. We’re a dynamic, fast-growing company, so you’ll find a minimal amount of legacy systems and plenty of opportunities to implement new technologies.
2. Work-Life Balance with Benefits: We value work-life balance and offer paid time off, including vacation days and sick leave. Remote work options and hearty life are part of the package too.
3. Investment in Your Growth: We’re committed to your professional development. You can expect training programs, courses, and opportunities to enhance your English language skills.
4. Team Building and Unity: We know that a happy team is a productive team. That’s why we organize team-building events and group activities to foster strong bonds and a sense of belonging.
    

When you choose us, you’re choosing a company that values innovation, invests in its employees, and provides a supportive and engaging work environment. Join us in shaping the future of technology!
 

Need more information? Welcome!

Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe.

We are looking for a DevOps Team Lead to join our Platform Team and help us scale, secure, and improve our cloud infrastructure. This role combines hands-on technical ownership with team leadership: you will guide DevOps engineers, define platform priorities, improve reliability, and collaborate closely with product and engineering teams.

The System Division develops the Ajax software ecosystem — including OS Malevich, the Video Management System, cloud infrastructure, and client applications. The team ensures the stable operation of all system components as a unified digital platform.

Requirements:

• 5+ years of experience in DevOps, Platform Engineering, SRE, or Cloud Engineering, including 2+ years in a lead or senior ownership role.
• Strong hands-on experience with Kubernetes, preferably AWS EKS, including cluster operations, networking, autoscaling, workload reliability, and security best practices.
  Solid AWS experience: VPC, IAM, EC2, RDS, ElastiCache, Route 53, Lambda, Load Balancers, CloudFront/S3 etc.
• Experience with Infrastructure as Code and configuration management tools, especially Terraform/Terragrunt.
• Experience with GitOps-based delivery using Argo CD or Flux, and Helm/Kustomize for Kubernetes application management.
• Strong Linux and TCP/IP networking knowledge, including troubleshooting production systems.
• Experience with secrets management, access control, and credential rotation practices.
• Strong observability background: metrics, logs, alerts, SLOs, incident investigation, and tools such as Datadog, Grafana, VictoriaMetrics, ELK, or Opsgenie.
• Ability to lead technical discussions, explain trade-offs, set priorities, and drive decisions across engineering teams.
  Strong communication, ownership, task management, and mentoring skills.
   

Desirable:

• Experience with advanced Kubernetes tooling: Karpenter, KEDA, Envoy, Istio/Linkerd or similar.
• Experience with streaming platforms such as NATS or Kafka.
• Operational experience with databases such as MongoDB, MySQL, PostgreSQL, or managed cloud database services.
• Experience with compliance frameworks such as SOC 2.
  Background in FinOps, cloud cost optimization, and infrastructure efficiency improvements.
• Experience with disaster recovery planning, backup strategies, incident response, or production fire drills.
   

Responsibilities:

• Lead, mentor, and grow the DevOps/Platform team: set technical priorities, support hiring, provide feedback, and foster a culture of ownership and engineering excellence.
• Own and evolve the Kubernetes platform: cluster architecture, deployment standards, autoscaling, reliability, security practices, and developer experience.
• Improve CI/CD and GitOps workflows to make deployments safer, more repeatable, and easier for engineering teams.
• Collaborate with engineering, product, security, and operations teams to align infrastructure improvements with business and product needs.
• Identify and remove bottlenecks in the software delivery lifecycle, platform operations, and production support processes.
• Strengthen platform security: access management, secrets management, network controls, compliance requirements, and secure-by-default practices.
• Build and improve proactive observability: monitoring, alerting, dashboards, incident response processes, and post-incident improvements.
• Drive cloud cost optimization initiatives and provide practical recommendations for more efficient infrastructure usage.
• Participate in production support and on-call processes for critical incidents, while continuously improving reliability and reducing operational toil.
   

We offer:

• The opportunity to suggest and implement your own ideas that directly influence the product and its mass production;
• A place in a fast-growing company with a motivated and professional team;
• Competitive salary;
• Medical insurance;
• Corporate English classes;
• The opportunity to participate in Ajax’s internal beta-testing program for security systems;
• Discounts from partner companies;

• Discounts on Ajax products.

   

Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.

Supplax is a US-based company with a Ukrainian team. We're a fully remote back-office for repair contractors across America — handling marketing, sales, crew management, and quality control so they can focus on the work itself. 5+ years on the market, 100+ team members, 30,000+ completed projects in 30+ US cities.

We're growing our B2B partner network and looking for someone who genuinely enjoys building relationships — not just managing a contact list.

What you'll do:

— Own a portfolio of B2B partners: interior designers, general contractors across the US

— Stay proactively in touch — calls, messages — so partners think of us first when a new project comes up

— Track partner status in CRM, resolve issues quickly, gather feedback

— Spot opportunities for repeat orders and referrals from existing partners

What we're looking for:

— 1+ year in account management, B2B sales, or client service

— English B2+ spoken and written — you'll work directly with American clients

— You know how to build real trust remotely, not just send check-in emails

— Organized, can juggle multiple accounts without dropping the ball

— CRM experience

Nice to have: background in construction, renovation, or interior design / prior experience working with US clients

What you get:

— $1200–1500/mo (base + uncapped bonus)

— 100% remote — work from anywhere

— Schedule: 4 PM – 1 AM Kyiv time

— Regular English practice with a tutor — on us

— Real career growth for people who deliver results

— A team that actually supports you

If this sounds like your kind of role — apply and let's talk.

I am looking for a responsible, independent, and proactive assistant based in Warsaw to help with personal, organizational, and business-related tasks.

At the beginning, this is a part-time position. However, for a strong candidate, there is an opportunity to grow into the role of the entrepreneur’s right hand, operations assistant, or project manager, with the possibility of managing separate projects independently.

Main Responsibilities

You will help with various personal and business tasks, including:

• handling personal and business errands in Warsaw;
• searching for information, contractors, products, and services;
• making phone calls, communicating, and coordinating with different people;
• organizing meetings, trips, and everyday matters;
• monitoring task completion by contractors;
• receiving and sending documents, parcels, and orders;
• assisting with shoots, content creation, and events;
• participating in marketing and digital projects;
• helping to organize workflows and work processes;
• solving non-standard tasks.

Project Areas

The main areas of work are:

• internet marketing;
• digital and IT projects;
• content and video production;
• YouTube projects.

Requirements

We are looking for someone who:

• lives in Warsaw;
• is responsible, reliable, and punctual;
• can work independently and bring tasks to completion;
• shows initiative and does not wait for constant instructions;
• speaks Polish B1, English B1;
• speaks Ukrainian or Russian;
• is confident using a computer;
• has experience using ChatGPT, Gemini, and other modern AI tools;
• has a category B driving license.

Nice to Have

• experience as a personal assistant, business assistant, or project manager;
• interest in business, marketing, technology, and AI;
• experience working with contractors and organizing processes;
• skills in Excel, Google Docs, Notion, Trello, Asana, or other productivity tools;
• own car.

Conditions

• part-time employment;
• flexible schedule;
• fixed payment + bonuses;
• tasks in Warsaw and remote work by agreement;
• opportunity for professional growth;
• possibility to expand responsibilities and grow into a right-hand or project manager role.

How to Apply

Please include in your message:

1. A short introduction about yourself and your experience.
2. Which district of Warsaw you live in.
3. Which languages you speak and your level.
4. Whether you have a category B driving license.
5. Whether you have your own car.
6. Which AI tools you use.
7. Your expected compensation.
8. Three of the most difficult tasks you have solved independently.

I will be happy to meet a responsible, energetic, and thoughtful person who is interested in growing together with the projects.

Product IT company SaaSJet, specializing in applications for internal management optimization, is looking for a Product Marketing Manager whose main task is: promoting the company's products in the international B2B market.

We offer

• Training and career growth, implementation and introduction of product promotion ideas, hypothesis testing
• Competitive salary; bonus and incentive system
• Official employment
• Paid vacations
• Flexible working hours
• Work on cutting-edge products that impact team productivity globally

Main responsibilities

• Market Research & Analysis: Conduct in-depth market research to identify trends, customer needs, and competitive landscape. Use insights to inform product positioning and marketing strategies.
• Product Positioning & Messaging: Develop clear and compelling product positioning that differentiates our offerings in the market. Craft messaging that resonates with target audiences across various channels.
• Go-to-Market Strategy: Plan and execute product launches, including developing marketing materials, coordinating with the product team, and driving awareness through various channels.
• Content Creation: Produce engaging product-related content, including blog posts, case studies, videos, and other collateral.
• Customer Advocacy: Work closely with the support team to gather feedback, identify testimonials, and develop case studies that highlight the value of our products.
• Performance Tracking: Monitor and analyze the performance of marketing campaigns, product launches, and other initiatives. Use data-driven insights to optimize strategies and improve outcomes.
• Collaboration: Work closely with product managers, designers, developers teams, and other stakeholders to align marketing efforts with product development and business goals.

Main requirements

• Work experience in a relevant position for at least 1 year.
• Knowledge of the basics of marketing, AI SEO optimization.
• English level from B2.
• Experience using AI tools for work
• Experience with Google Analytics.

Will be a plus

• Experience using Atlassian products (Jira, Confluence)
• Experience with Hotjar or similar services
• Experience with Semrush, Ahrefs or similar services
• Experience working with English-speaking audiences in the B2B market
• Experience promoting SaaS products
• Knowledge of WordPress CMS

Personal qualities

• Result-oriented
• Initiative, creativity, purposefulness, responsibility
• Multitasking skills to work on several projects
• Desire for continuous learning and self-improvement
• Ability to work in a team

We value your talent and invite you to develop it together! Send us your resume, and we will definitely consider it. :)

ABOUT THE ROLE
We are looking for a Technical Application Support Engineer to provide backup coverage for our platform and related audience workflows. This is NOT a primary feature development role. 

The person will act as a technical backup and first responder when the Europe-based team is unavailable, helping India and US teams investigate issues, validate system behavior, check logs, inspect API/database state, and escalate with clear technical context when deeper engineering work is required.

Time Overlap (!): 5:00 AM to 2:00 PM or 4:00 AM to 1:00 PM EST

Platform stack:
Scala Pekko HTTP Kafka Pekko Streams MongoDB PostgreSQL, Facebook/Meta, LinkedIn Google Ads Microsoft/Bing Ads, Reddit Pinterest TikTok Twitter/X

RESPONSIBILITIES
• Provide backup technical support for internal API and related workflows
• Investigate production and staging issues using API responses, logs, metrics, Kafka state, MongoDB, and PostgreSQL
• Understand and trace the core system flow related to external platform integrations
• Investigate why entities failed to create/update, synchronize, or retrieve reports correctly
• Troubleshoot platform-specific issues (Facebook/Meta, LinkedIn, etc.)
• Validate common token/auth issues including expired user tokens, missing permissions, and platform account
mapping problems
• Use Kibana, Grafana, Prometheus, Graphite, Kafka metrics, and database queries to support investigations
• Follow runbooks for safe operational checks and simple remediation steps
• Document findings clearly and escalate with enough context for engineering teams to act quickly
• Work closely with teams in India, Europe, and the US

REQUIRED QUALIFICATIONS
• 3+ years in application support, production support, technical operations, backend QA, SRE-lite, or similar roles
• Strong understanding of REST APIs, JSON, HTTP status codes, and backend request flows
• Hands-on experience reading logs and investigating production issues
• Practical experience with MongoDB and SQL/PostgreSQL for read-only investigation
• Basic working knowledge of Kafka or event-driven systems
• Familiarity with Kubernetes-based applications at support level
• Ability to use dashboards and observability tools such as Kibana, Grafana, Prometheus, or similar
• Strong troubleshooting mindset with clear written communication in English
• Ability to work with distributed teams across India, Europe, and the US

PREFERRED QUALIFICATIONS
◆ Experience supporting Scala, Java, or JVM backend systems
◆ Familiarity with Apache Pekko or Akka HTTP / Streams

◆ Experience with advertising platforms or marketing APIs
◆ Familiarity with OAuth, refresh tokens, access tokens, system users, and platform permissions
◆ Basic understanding of CI/CD, Jenkins, GitHub Actions, Docker, and Kubernetes deployments
◆ Experience creating support runbooks and incident summaries

WHAT SUCCESS LOOKS LIKE
After onboarding, this person should be able to:
• Understand the platform request/event flow end-to-end
• Check whether a problem is in API validation, Kafka processing, event handling, MongoDB/PostgreSQL state, external
platform API, or something else
• Identify common platform integration differences
• Answer basic "what happened?" questions without waking up the European owner
• Escalate only when deeper engineering changes or platform-specific decisions are needed
• Maintain useful troubleshooting documentation for repeated issues

ABOUT PROJECT

We are a leading technology company that uses real-world data in real-time to optimize campaign performance and revolutionize health decision-making. Leveraging proprietary datasets and methodology, we target healthcare professionals and patients with an unprecedented level of accuracy—delivering unparalleled results to the clients we serve.

Привіт! 
Ми - Taxbox, продуктова компанія з групи компаній Checkbox, що розробляє хмарне бухгалтерське рішення для малого та мікробізнесу. Наш продукт допомагає автоматизувати облік, формувати звітність, контролювати фінанси та приймати зважені управлінські рішення.

Шукаємо Product Manager, щоб перетворювати запити клієнтів на реальну цінність. Ми шукаємо менеджера, який бере на себе ownership за продукт. У нас ти будеш досліджувати потреби клієнта, валідувати гіпотези та створювати рішення.

Що ти будеш робити:

• Глибоко розбиратися, як працює бухгалтерський та фінансовий облік у малому бізнесі: первинна документація, податкова звітність, рух коштів та фінансова аналітика

• Відповідати за розвиток певного напряму продукту: від дослідження проблем користувачів до запуску та оцінки результатів

• Працювати разом із проджект-менеджером, девелоперами та дизайнерами для створення ефективних продуктових рішень

• Формувати продуктові гіпотези на основі потреб користувачів, бізнес-цілей та даних

• Проводити інтерв'ю з клієнтами — підприємцями, бухгалтерами, фінансовими директорами — та досліджувати їхні потреби

• Дивитися на продукт очима клієнта та ставити запитання не лише «що потрібно зробити», а й «яку фінансову чи облікову проблему бізнесу ми вирішуємо»

• Проєктувати user flows та валідовувати гіпотези

• Пріоритизувати функціональність і формувати backlog продукту

• Формувати чіткі user stories, acceptance criteria та Definition of Done для команди delivery

• Визначати метрики успіху фіч і аналізувати їхній вплив після запуску

Буде плюсом:

• Розуміння бухгалтерського та податкового законодавства України

• Досвід моделювання процесів та створення схем (BPMN, UML, user flow diagrams або інші нотації)

Що для нас важливо:

• 3+ років досвіду у менеджменті цифрових продуктів

• Розуміння різниці між діскавері та делівері в контексті розвитку продукту

• Досвід проведення результативних глибинних інтерв'ю та інших практик кастдева

• Вміння з'єднувати бізнесові цілі з потребами користувачів

• Сильний data-driven підхід (аналітика, метрики, експерименти)

• Системний підхід

• Досвід ринкових досліджень та конкурентного аналізу

• Досвід організації та проведення експериментів у форматі A/B чи MVT-тестувань

• Практичні навички управління беклогом 

• Досвід роботи з комплексними продуктами, B2B/SaaS або екосистемами

• Готовність брати відповідальність і бути драйвером змін

Ми пропонуємо:

• Повністю віддалений формат співпраці

• 24 робочі дні відпустки та оплачувані лікарняні

• Стабільна виплата зарплати двічі на місяць

• Підтримка професійного розвитку: курси, конференції, сертифікації

• Курси англійської мови

• Мінімум бюрократії в ухваленні рішень

Хочеш бути частиною команди, яка створює сильний продукт і культуру довіри? 

📩 Надсилай резюме і давай знайомитись!

Parsec Studio is a full-cycle video production company with an impressive portfolio of well-known global brands. We create high-quality video content for clients across SaaS, tech, product, and commercial industries.
 

We are now looking for an AI Video Specialist / AI Creator to join our team and help us develop creative, visually strong, and production-ready videos using modern AI tools.

In this role, you will transform client ideas, scripts, and creative concepts into engaging visual stories using AI video generation, AI image tools, editing, and motion design workflows.
 

Essential Skills:

— Strong experience with AI video generation tools such as Runway, Kling, Veo, Seedance, Pika, Luma, or similar platforms.

— Ability to create high-quality AI-generated visuals, maintain character and style consistency, and improve outputs through strong prompting and iteration.

— Understanding of cinematic composition, camera movement, lighting, pacing, and visual storytelling.

— Experience with editing and post-production tools such as Adobe Premiere Pro, After Effects, or DaVinci Resolve.

— Ability to clean up, enhance, and combine AI-generated shots into polished video sequences.

— Skills in AI image generation tools such as Midjourney, ChatGPT / Sora, Stable Diffusion, or similar platforms will be a big plus.

— Basic motion design, compositing, or 3D skills in After Effects, Blender, Unreal Engine, or Cinema 4D will also be a strong advantage.
 

Responsibilities:

— Generate AI video shots based on scripts, storyboards, and creative references.

— Develop prompts, test different visual directions, and refine generations until the result matches the project goals.

— Work with the production team to create consistent characters, environments, products, and visual styles.

— Edit AI-generated materials into clear and engaging video sequences.

— Help improve our internal AI production pipeline and test new tools and workflows.

Please submit your resume, portfolio, and any relevant AI-generated video work samples. Applications without a portfolio or examples of AI video work will not be considered.
 

We look forward to welcoming you to the Parsec Studio team!
 

Talk to you soon :)

Parsec Studio is a full-cycle video production company with an impressive portfolio of well-known brands. Check out our showreel.

We are offering an exciting opportunity to join our team as a Mid-level Motion Design Specialist/Editor.

In your role as a Motion Design Specialist/Editor, you will turn our clients’ ideas into engaging narratives with your impressive experience and creative approach.

Essential Skills:

— Experience with After Effects and Davinci Resolve, the ability to create impressive motion design videos, demonstrating creativity and technical competence in visual storytelling.

— Candidate must have skills in working with dynamic graphic elements and animation, and the ability to translate conceptual ideas into smooth and expressive visual narratives effectively.

— Proficiency in Blender, Unreal Engine, or Cinema 4D will be a big plus.

Please submit your resume, portfolio, and any relevant work samples showcasing your expertise in Motion Design. Applications without a portfolio will not be considered.

We look forward to welcoming you to the Parsec Studio team!

Talk to you soon :)

🧩 About the company
We turn marketing into a powerful tool that helps businesses win in their market. We built a new type of platform: a marketplace for future customers. On our site, businesses buy leads the same way they buy products in an online store. They can see key details about each lead before they pay, which gives them clear information, control over what they buy, and more predictable results. We are the top lead marketplace in the USA, and we are growing fast.

🧩 Role overview
We are looking for a cold call team director to spin up a call center that will be used to supplement existing volume of call leads we get from vendors, help us closer understand issues our vendors go through, and obtain leads in historically more difficult regions than our call providers have been supplying us with.

🧩 What You’ll Be Doing:

• Build the cold calling operation from scratch, including structure, hiring plan, and processes
• Hire, train, and manage callers, team leads, and QA as the team scales from 2–3 to 30–50+ people
• Design and optimize dialing strategy, number rotation, warm-up, and deliverability to maintain high connect rates
• Set up and improve lead qualification standards to ensure every lead is marketplace-ready and compliant
• Monitor performance metrics (connect rate, leads per caller, rejection rate, cost per lead) and act on them daily
• Work closely with product, data, and engineering teams to integrate dialer, CRM, and lead pipelines
• Run real-time coaching and performance management during US calling hours to improve team output and quality

🧩 What Makes You a Strong Fit:

• 5+ years of hands-on experience in cold calling operations, preferably in real estate wholesaling
• Proven track record building or scaling outbound calling teams (10–50+ callers) from scratch
• Deep understanding of dialing systems, number reputation, spam flagging, and call deliverability
• Experience working with CRMs and dialers such as ReadyMode, Podio, GoHighLevel, or similar
• Strong analytical mindset - comfortable managing performance through metrics and making fast decisions
• Ability to personally execute (set up campaigns, run calls, debug issues) - not just manage
• Advanced English (daily communication with US-based teams, reporting to leadership, live coaching)
• Availability to work overlapping US business hours and manage operations in real time

🧩 Bonus if you have:

• Experience in US real estate wholesaling or motivated seller lead generation
• Experience managing offshore teams (Philippines, Egypt, Pakistan, Latin America)
• Familiarity with TCPA compliance and state-level calling regulations
• Background in list stacking, data sourcing, and lead generation strategy
• Russian or Ukrainian language skills

Uklon — продуктова IT-компанія, що розробляє провідний райд-хейлінг сервіс. Щодня потужна команда Uklon прокачує одну з найбільших інфраструктур на ринку України та за її межами, забезпечуючи взаємодію драйверів та райдерів.

Ми створюємо highload продукт, за яким ховаються амбітні технологічні челенджі, безперервні інновації та неочевидні ходи. Наш фреймворк роботи — тестувати нові гіпотези, пушити свої ідеї та використовувати останній стек технологій.

Приєднуйся до нас у ролі UX Researcher Middle

Hiring process:
Знайомство, тестове завдання (ми цінуємо твою роботу та час, тому ТЗ оплачуємо) та фінальна зустріч

Що ми пропонуємо саме для цієї ролі:
• розвиток водійського напряму через вдосконалення флоу залучення та активації нових користувачів, а також збільшення кількості виконаних замовлень у Uklon Driver App
• можливість безпосередньо впливати на розвиток і покращення Uklon Driver App
• участь у розвитку продукту на локальному ринку та в країнах експансії
• не потрібно «продавати» цінність досліджень — команда вже усвідомлює їхню важливість, тому ваші ідеї матимуть підтримку
• культура компанії, у якій є зелене світло для ініціативності — свобода впроваджувати та тестувати нові методи, підходи й фреймворки
• можливість приєднатися до продуктової ІТ-компанії, яка є частиною успішного міжнародного холдингу, акції якого розміщені на американській фондовій біржі NASDAQ
• прозора система зростання в компанії, своєчасний та регулярний Performance Review
• річний бонус за умови виконання цілей компанії

Як саме ти можеш впливати на розвиток компанії:
• проведення глибинних, якісних та кількісних досліджень
• проведення desk research, що включає аналіз наявних аналітичних даних, результатів попередніх ініціатив та проведених досліджень
• проведення стратегічних досліджень із використанням різних методів, зокрема глибинних, модерованих і немодерованих інтерв’ю, опитувань тощо
• формування та генерація гіпотез щодо покращення досвіду користувачів
• тісна співпраця з PO, UX Writer, дата-аналітиками, дизайнерами, BA та дослідниками з інших команд
• проведення workshops (презентація результатів, генерація рішень командою тощо)
• систематизація, збереження та комунікація результатів основним стейкхолдерам

Челенджі на три місяці:
• ознайомлення з продуктом та процесами в компанії
• успішне проходження онбордингу
• самостійне проведення 4-6 досліджень

Для досягнення результатів, тобі знадобляться:
• 2+ роки досвіду у проведенні глибинних, кількісних та якісних досліджень користувачів
• орієнтованість на користувача та емпатія — must have
• ownership повного циклу досліджень (end-to-end)
• досвід проведення модерованих та немодерованих досліджень
• вміння структурувати інформацію, організовувати її зберігання та презентувати колегам
• досвід stakeholder management
• досвід менеджменту people who do research
• навички фасилітації зустрічей і воркшопів
• розвинені комунікативні навички
• знання англійської мови на рівні Upper-Intermediate

Ми, звісно, навчимо, але добре мати:
• досвід роботи з даними (чистка, агрегація, базові дата-візуалізації)

Як ти регулюєш свій робочий час?
• гнучкий графік з урахуванням функціоналу
• days off зі збереженням винагороди: 20 на особисті потреби, ще 1 з нагоди дня народження, 10 через хворобу, до 8-ми за донацію крові

Як ти будеш прокачувати свої скіли в Uklon?
• внутрішній обмін знаннями, програми менторства та тренінги з розвитку soft та hard skills
• отримання профільних сертифікацій для IT-експертів
• корпоративна бібліотека та підписки на інформаційні ресурси
• персональний/командний бюджет на навчання
• корпоративні знижки та компенсація English lessons
• long-term навчання для керівників

Care and support
• медичне страхування в Україні
• оплачувані сесії з психотерапевтами Pleso
• забезпечення своїх бійців в ЗСУ амуніцією та медикаментами
• гейміфікації, подарунки, розіграші та знижки від партнерів
• спортивні заходи та корпоративні тімбілдінги
• wellness programs (воркшопи емоційної підтримки)
• тижні масажу в офісі в Києві
• промокоди на поїздки з Uklon

Regular Sport Activities:
• Uklon Football щотижня
• Uklon Online & Offline Yoga щотижня
• корпоративні знижки, часткова компенсація занять спортом

Corporate social responsibility
Uklon соціально відповідальний бізнес і входить в ТОП-10 найбільших донаторів на підтримку сил оборони та гуманітарні ініціативи серед українського бізнесу в секторі ІТ та телекомунікацій. Загальний обсяг фінансової підтримки та інвестицій Uklon, включаючи корпоративні внески компанії та благодійні внески засновників, в підтримку ЗСУ, волонтерських рухів, КСВ-проєктів та благодійних ініціатив, за період з січня 2022 року по липень 2025 року склав понад 230 мільйонів гривень. Також компанія є серед найвідповідальніших платників податків в ІТ-секторі, сплативши за результатами діяльності у 2024 році 680 мільйонів гривень податків.
*Ми цінуємо кожен відгук і прагнемо надати зворотний зв’язок протягом 7 робочих днів. Якщо відповіді не було — не засмучуйся: просто цього разу метч із вакансією не відбувся.
Якщо не бачиш листа від нас — перевір, будь ласка, папку «Спам» чи інші вкладки пошти. Іноді наші відповіді потрапляють туди.
Дякуємо, що обираєш Uklon. До зустрічі!