Jobs at Djinni

We’re looking for a Partner Success Manager who thrives on building meaningful relationships and turning them into long-term business impact. In this role, you’ll work closely with international partners across Tier-1 markets, helping them unlock the full potential of our high-load social networking and streaming products used by millions of users worldwide. It’s about becoming a trusted advisor, driving partner growth, and influencing product and business decisions through direct feedback and insights from the market

In this role, you will

• Build strong, consultative relationships with partners through regular and open communication
•  Deliver trainings and presentations on products, new features, and motivational programs
• Onboard and train new partners to ensure a smooth and effective start of cooperation
• Support existing partners with timely responses, helping them fully leverage platform functionalities and resolve payment, fines, and legal-related issues
• Collaborate cross-functionally with finance, legal, and support teams to address partner needs and ensure high-quality service delivery
• Drive partner success in business development by identifying growth opportunities and removing blockers
• Prepare actionable recommendations to improve project performance based on partner feedback

It’s all about you

• You have English at B2+ level or higher and can confidently communicate in a professional environment
• You have Spanish at B2+ level or higher and are comfortable working with international partners
• You have at least 1 year of experience in sales, account management, customer success, or similar roles
• You have a strong analytical mindset and pay close attention to details
• You have experience managing relationships with multiple partners and stakeholders simultaneously

Would be a plus:

• You are familiar with analytics platforms like Tableau or Amplitude
• You have experience working with streaming platforms or similar digital products

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical interview
• Test Task
• Final interview
• Reference check
• Offer

We are looking for a Finance Manager to join United Tech and take on a key role in financial operations. This is a great opportunity to work across different finance areas, grow professionally, and advance your career in a market-leading IT company. You will be part of a supportive and knowledgeable team collaborating to ensure financial efficiency and strategic decision-making

 

In this role, you will

• Prepare financial reports and analyze financial information to support decision-making by upper management
• Conduct financial analysis to increase profits, optimize expenses, and improve cash flow
• Manage the preparation of project budgets and monitor their usage to ensure alignment with plans
• Analyze costs, pricing, variable contributions, sales results, and actual performance compared to business plans
• Oversee day-to-day financial operations within the project, including payments, requests, and other transactions
• Support the registration of bank, EMI, and PSP accounts, including handling KYC procedures, compliance, and audits
• Analyze existing financial systems and processes to identify opportunities for improvement and automation
• Implement cost-reduction strategies and improve operational efficiency
• Work closely with financial managers, treasury managers, financial controllers, legal teams, and product teams to streamline processes and ensure smooth operations
• Communicate with external partners, including banks, financial institutions, advertising networks, and merchants if needed
• Analyze costs, pricing, variable contributions, sales results and the company’s actual performance compared to the business plans
• Search for cost-reduction opportunities
• Prepare necessary information for financial statements and audits
• Provide data to potential investors and assist in due diligence when required
• Complete ad hoc tasks and participate in special projects as needed
• Perform other duties as assigned by upper management

It’s all about you

• Bachelor’s or Master’s degree in Economics, Accounting, Finance, Management, or related fields
• 2–3 years of relevant experience in an IT company, Big4, or multinational consulting, audit, or FMCG company
• Proficiency in MS Excel, Google sheets, and analytical tools (e.g., Power BI)
• Working knowledge of IFRS and accounting principles
• Strong analytical and problem-solving skills with a structured and data-driven approach
• Attention to detail, critical thinking, and the ability to make sound business decisions
• Ability to work independently, prioritize tasks, and meet deadlines in a dynamic environment
• Excellent communication skills, including written and oral proficiency in English (Upper-Intermediate or higher)
• Proactive, results-oriented, and open-minded team player with a focus on continuous process improvement

Would be a plus

• Experience with Microsoft Dynamics Business Central
• Experience in ERP system implementation
• Experience in audit would be a valuable asset

What we offer

Care and support:

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here — so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Test Task
• Hiring Team Interview
• Final Interview
• Reference check
• Polygraph
• Offer

Larch Networks has been a leader in network solutions since 2009, with offices in Israel and Kyiv. We specialize in both software and hardware for network equipment, providing advanced, secure, and reliable network products for our customers. Our team of engineers is renowned for its expertise in designing and integrating high-load switching and communication platforms, thin clients, Linux, and embedded devices for IoT, enterprise, telecom, and industrial applications. We are committed to delivering innovative and cost-effective solutions.

What you will do

Active candidate sourcing

• Daily sourcing on LinkedIn (main tool)
• Using Boolean search, X-ray, filters, and other sourcing techniques
• Searching for specialists in the following areas:
  • Embedded / C
  • QA Automation
  • Other technical roles within the company

Initial communication

• Writing cold outreach messages on LinkedIn
• Managing communication until handing the candidate over to a recruiter
• Building candidate interest in company vacancies
• Tracking feedback and statuses

Building a candidate database

• Maintaining and updating the database in PeopleForce
• Creating a “warm” candidate pool
• Supporting long-term relationships with candidates

Recruitment support

• Passing relevant candidates to the recruiter
• Creating shortlists
• Participating in improving job descriptions and outreach messages
• Collecting analytics (responses, conversion rates)

What matters to us
Required:

• Completed IT recruiting or sourcing courses
• Knowledge of Boolean search
• Basic understanding of IT roles and terminology
• Confident LinkedIn usage
• Strong written communication skills
• High attention to detail and responsibility
• Readiness for consistent daily sourcing work

Nice to have:

• 3+ months of sourcing experience
• English level B1
• Desire to grow into an IT Recruiter role

Conditions

Format: full-time. The role is fully remote, but you need to be located in Kyiv since occasional office visits might be necessary.

Growth opportunities

• Transition to IT Recruiter position
• Ownership of personal vacancies
• Income growth through the bonus system

As an Embedeed Software Quality Assurance Engineer, you will be an important part of our R&D team. You will be a member of our QA team, working in close collaboration with the development team to ensure that our software for high-tech drones meets the quality standards. 

You will design and execute verification strategies for low‑level firmware, device drivers, and flight control software,. You will own test design from requirements to automated, hardware‑in‑the‑loop (HIL) regression, ensuring reliability, determinism, and safety across release. 

This is a full-time office job. Candidates must be located in Kyiv.
 

What is your Day to Day Mission:

• Translate system and safety requirements into testable specifications, acceptance criteria, and traceability matrices for embedded components. 
• Design and implement automated tests for firmwares. 
• Build and maintain HIL test benches: orchestrate power supplies, oscilloscopes/logic analyzers, RF signal generators etc 
• Develop board bring‑up test suites covering bootloaders, secure boot, installation and upgrade and peripheral self‑tests. 
• Own regression pipelines: containerized runners, artifact retention, flaky‑test triage, trend reporting, and release quality gates. 
• Introduce fault‑injection and negative testing to validate fail‑safe behavior. 
• Collaborate with Embedded Development Team to isolate root causes with traces, logic captures, and on‑target debug  
• Review, challenge, and optimize existing test cases 
• Proactively extend the test scope in a structured way 
• Provide quality report for your area 
• Participate in project meetings and and provide necessary inputs 
• Contribute to Knowledge Base 

What you bring to the team:

• Bachelor’s degree in Electrical/Computer Engineering, Physics, or related field. 
• 3+ years testing embedded systems at the firmware/driver leve 
• Proficiency in C for test scaffolding on‑target and Python for orchestration (e.g., pytest, pytest‑bdd, asyncio) 
• Hands‑on with oscilloscopes, logic analyzers, protocol analyzers, and serial debuggers; ability to read schematics 
• Experience with Scrum 
• CI/CD for embedded (GitLab/GitHub Actions/Jenkins), build systems (CMake, Bazel, or Make), and artifact/version management. 
• Good knowledge of QA methodologies and testing processes 
• Experience with Test management Tools (TestRail, xRay, others) 
• Service and teamwork orientation 
• Strong communication and problem-solving abilities 
• Self-motivated, self-disciplined, and result-oriented 
• Strong attention to details and accuracy 

• English — Intermediate+ 

   

Why Quantum-Systems:

• We Stand with Ukraine!
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.

We are a licensed iGaming product focused on the Ukrainian market, currently in a rapid growth and scaling phase, with a clear ambition — to become the #1 choice for players in Ukraine.

We are looking for an experienced VIP Manager  who will take ownership of the VIP player segment and help strengthen long-term relationships with high-value players through personalized communication, retention strategies, and premium customer experience.

This role is ideal for someone who understands the VIP player lifecycle, knows how to build trust with players, and can directly influence retention and revenue growth.

Key Responsibilities

• Build and maintain strong relationships with VIP players by providing highly personalized service and support
• Communicate with VIP players through multiple channels (calls, chats, email, Telegram, WhatsApp), including outside regular working hours when urgently required
• Retain existing VIP players and reactivate inactive high-value customers
• Monitor player activity, performance metrics, and financial retention indicators to identify growth opportunities and churn risks
• Coordinate and execute retention campaigns, loyalty activities, and personalized engagement initiatives for the VIP segment
• Manage VIP incentives, rewards, bonuses, and exclusive offers to maximize player satisfaction and lifetime value
• Handle VIP player requests, complaints, and objections with a solution-oriented approach
• Take full ownership of the assigned VIP player portfolio, ensuring long-term retention and revenue growth
• Ensure all tasks and communication activities are performed according to established KPIs and business goals
• Prioritize proactive and personalized communication with players to strengthen engagement and loyalty
• Collaborate with CRM, Product, Marketing, and Analytics teams to improve the overall VIP experience
• Prepare regular reports and updates on VIP segment performance and retention activities
• Provide feedback and recommendations for improving internal processes and VIP operations
• Continuously develop industry knowledge and stay updated on iGaming and VIP market trends

Requirements

• 2+ years of experience in iGaming with a focus on VIP / retention / player support
• Strong understanding of VIP player behavior and retention mechanics
• Experience working with CRM systems and VIP segmentation
• Excellent communication and relationship-building skills
• Experience with outbound communication and personalized player engagement
• Ability to work with KPIs and performance targets
• Strong problem-solving and conflict-resolution skills
• Experience in Tier-1 markets will be a plus
• English level: Intermediate+

What We Offer

• Opportunity to work with a fast-growing licensed iGaming product
• Direct impact on VIP retention and business growth
• Competitive compensation based on experience and results
• Flexible and dynamic work environment with fast decision-making
• Strong team and performance-driven culture
• Career growth opportunities within the company

Role Purpose

Responsible for Level 3 technical support and escalation handling for Azure, Microsoft 365, network, infrastructure, and security environments. Provides third-line investigation, root cause analysis, resolution of complex incidents, and contributes to the maintenance and development of cloud solutions. On-call and out-of-hours support is required.

Key Responsibilities

• Deliver Level 3 support for Azure and Microsoft 365 via ticketing system and act as escalation point for Service Desk and L2 teams.
• Perform detailed diagnostics, root cause analysis, and resolution of incidents and problems.
• Escalate unresolved issues to external vendors according to established procedures.
• Contribute to building, configuration, automation and maintenance of cloud infrastructure, networking, and security components.
• Create and maintain technical documentation, knowledge base articles, and support standards.
• Monitor system availability, capacity, and performance; carry out planned maintenance tasks.
• Provide onsite and remote technical support as required.
• Comply with all internal processes, security, and EH&S policies.

Required Experience

• Minimum 3 years of hands-on experience managing and supporting Azure and Microsoft 365 environments at Level 3.
• Strong practical experience with the following:
  • Azure core services (VM, Storage, VNet, Backup, Site Recovery, High Availability)
  • Microsoft 365/Entra ID (Exchange, Teams, SharePoint, licensing, hybrid environments)
  • Azure networking and security (NSG, Azure Firewall, ExpressRoute, VPN, best practices)
  • Microsoft Intune (policies, Autopilot, device management)
  • Azure Sentinel and Microsoft Defender for Cloud/Endpoint
  • PowerShell scripting and Azure Automation
  • Azure Virtual Desktop
  • Windows Server 2016-2022 and Linux administration

Required Qualifications

• University degree in IT or related field
• ITIL Foundation certification
• Active Microsoft/Azure certifications (AZ-104, AZ-500, MS-500 or equivalent)
• Office 365 and security certifications are a plus

SFIA Level: 4 (Enable)

Summary

• IT Infrastructure Engineer/Systems Administrator with experience in Azure VM lift-and-shift migrations from Rackspace.
• Skilled in provisioning Azure VMs (Web and DB), Windows Server 2012 R2, IIS, Classic ASP, and SQL Server 2014 migrations with full data integrity.
• Strong knowledge of Azure VNet, NSG, and secure VM networking.
• Experienced in VM-based backup strategies (IaaS only), post-migration validation, and Classic ASP session testing.
• Able to deliver fast, stable migrations, documentation, and support within strict timelines (2-3 weeks).
• Focused strictly on infrastructure, not development or PaaS.

Job DescriptionRole Overview

The position is for an IT Infrastructure Engineer / Systems Administrator specializing in Azure Virtual Machine migration. The primary responsibility is to execute a direct lift-and-shift migration of a legacy B2B software platform from Rackspace virtual machines to Azure Virtual Machines. This role focuses on infrastructure, systems administration, and hardware migration rather than software development or cloud-native architecture.

Key Responsibilities

• Provision and configure two Azure Virtual Machines within a Virtual Network (VNet), specifically one Web Server VM and one Database Server VM
• Migrate the web server environment running Windows Server 2012 R2 and a Classic ASP application, including all dependencies and custom software
• Migrate SQL Server 2014 databases, comprising multiple client-specific databases, ensuring full data integrity throughout the process
• Design and implement a data backup and redundancy strategy tailored to Azure VMs, explicitly excluding PaaS or SQL-as-a-Service solutions
• Set up networking components such as VNet, Network Security Groups (NSG), and connectivity between the two Azure VMs
• Validate the full functionality of the application post-migration, with particular attention to session handling due to Classic ASP session variable dependencies
• Document the entire environment and migration process comprehensively and provide a detailed handover to the internal client team
• Provide ongoing periodic maintenance and support following the migration completion

Additional Role Requirements

• Immediate availability to start, with a strict timeline of 2 to 3 weeks to complete the migration.
• Strong communication skills in English (minimum 7/10 proficiency) to interact effectively with non-technical stakeholders.
• Global candidate search with no physical location restrictions.
• Ability to overlap with North American Central Standard Time (CST) business hours for meetings and urgent migration support.

Role Clarifications

• This role is strictly focused on IT infrastructure and systems administration, not software development or cloud-native application engineering.
• No involvement with containerization, Kubernetes, Azure PaaS services, or application code migration/refactoring.
• The migration is a direct lift-and-shift with no re-architecture or service changes.

Technologies and Tools Used: Azure Virtual Machines, Azure Virtual Network (VNet), Network Security Groups (NSG), Windows Server 2012 R2, IIS configuration, Classic ASP environment, SQL Server 2014, Rackspace virtual machines, data backup and redundancy solutions for Azure VMs.

Role Purpose

Responsible for hands-on management, support, and development of Azure and Microsoft 365 cloud environments. This includes infrastructure design, networking, security, automation, incident resolution, and continuous improvement of cloud solutions. On-call and out-of-hours support is required.

Key Responsibilities

• Manage and support Azure and Microsoft 365 environments through the ticketing system, handling complex incidents and service requests.
• Perform diagnostics, root cause analysis, and resolution of incidents and problems.
• Escalate unresolved issues to external vendors according to established procedures.
• Contribute to the design, configuration, automation, and maintenance of cloud infrastructure, networking, and security components.
• Develop and maintain technical documentation, knowledge base articles and operational standards.
• Monitor system availability, capacity and performance; carry out planned maintenance and improvement tasks.
• Provide onsite and remote technical support as required.
• Comply with all internal processes, security, and EH&S policies.

Required Experience

• Minimum 3 years of hands-on experience managing and supporting Azure and Microsoft 365 cloud environments.
• Strong practical experience with the following:
  • Azure core services (VM, Storage, VNet, Backup, Site Recovery, High Availability)
  • Microsoft 365/Entra ID (Exchange, Teams, SharePoint, licensing, hybrid environments)
  • Azure networking and security (NSG, Azure Firewall, ExpressRoute, VPN, best practices)
  • Microsoft Intune (policies, Autopilot, device management)
  • Azure Sentinel and Microsoft Defender for Cloud/Endpoint
  • PowerShell scripting and Azure Automation
  • Azure Virtual Desktop
  • Windows Server 2016–2022 and Linux administration

Required Qualifications

• University degree in IT or related field
• ITIL Foundation certification
• Active Microsoft/Azure certifications (AZ-104, AZ-500, MS-500 or equivalent)
• Office 365 and security certifications are a plus

Remote - work from anywhere in Europe | Full-time contractor 

Tech stack: Azure DevOps, Infrastructure (VMs, AKS, AVD, NSGs, Express Route, VPN) · PowerShell · Terraform ·  Defender for Cloud & Endpoints · Sentinel SIEM · Entra ID & Hybrid AD · Intune & Autopilot · Microsoft 365 · SQL/Cosmos DB · Windows Server 

The role

A global professional services company needs a senior engineer to own their Azure security and infrastructure.

If your idea of a good day involves tightening conditional access policies, investigating Sentinel alerts, working with Azure DevOps and automating Azure deployments before projects launch - this role is for you. Typical projects are ERPs, CRMs, business mobility and security suite deployments. You’ll protect cloud workloads, harden identities, manage the Microsoft security stack end-to-end, and build the automation that keeps everything running. This is a hybrid DevOps, security, identity and infrastructure architecture and management role with real ownership scope and autonomy.

What you’ll do 

• Implement and monitor cloud identity, security and DevOps processes: Azure DevOps, Defender for Cloud, Sentinel SIEM, DLP, threat protection 
• Manage identity and security: Entra ID, conditional access, RBAC, hybrid AD, B2C 
• Design and maintain Azure infrastructure: networking, compute, storage, microservices 
• Secure and administer M365 (Exchange, SharePoint, Teams) including migrations
• Automate infrastructure with PowerShell, Terraform, and CI/CD pipelines
• Manage endpoint security via Intune, Autopilot, and CrowdStrike 

• Respond to L3 security and infrastructure escalations 

   

Must have 

• 4+ years in Azure with DevOps, identity management and security focus 
• PowerShell automation and IaC experience 
• Hands-on with Microsoft security stack (Defender, Sentinel, conditional access, DLP) 

• Upper-Intermediate+ English 

   

Nice to have 

• Security certs (AZ-500, MS-500, SC-200) 
• Azure infrastructure certs (AZ-104) 
• DevOps tooling (Azure DevOps, GitHub Actions, Terraform modules) 
• AI-assisted security operations (Copilot for Security) 
• SIEM tuning and incident response experience

What we offer

• Fully remote across Europe 
• Long-term, stable engagement - not project-based churn 
• Autonomy in a senior international team 
• Compensated on-calls

Hey there! 👋

We're looking for an expert full-stack React/Node.js engineer with experience in building AI tools to join our growing team! We're working on a product that has already made an impact in a major U.S. industry and has gained traction with several Fortune 500 companies. We're a small yet powerful team, but considering recent growth - expect plenty of opportunities of growth and a chance to tackle interesting engineering challenges!

What skills we expect you to have: 🎯

• English: Advanced (B2+)
• B.Sc. in Computer Science or similar;
• Excellent communication, collaboration, problem-solving, and analytical skills;
• 5+ years of writing commercial React.js and Node.js apps;
• Extensive experience with SQL-based databases;
• Extensive experience with Amazon Web Services;
• Understanding of LLMs and their application to building web applications;

What would be a huge plus: ✨

• English: C1
• Background in building your own side projects (please share links);
• Experience of leading engineering teams or initiatives at your previous company;
• Experience in building CI/CD pipelines;
• You have experience building AI apps (LangChain / LlamaIndex) and with MLOps;

What’s in it for you: 🌴

Professional Growth & Lifestyle:

- Remote work and flexible working hours (our team is 100% remote);

- Opportunity to join an international team of a fast-scaling startup;

- Leadership initiatives;

Benefits:

- Annual vacation: 20 business days (100% compensation)

- Annual sick leave: 10 business days (100% compensation)

- Competitive compensation.

Please, feel free to reach out should you have any questions!

Best regards,

Universium Team ❤️

Location - Armenia

Duration - 6+ months
Start Date - ASAP

About the Role

We are looking for a skilled Machine Learning Engineer to join a long-term project focused on building and improving ML-driven products. The ideal candidate has strong hands-on experience with production ML systems, LLMs, and generative AI technologies, and is comfortable working independently in a fast-paced environment.

Requirements

• 3+ years of experience in applied Machine Learning in production environments
• Strong experience with:
  • LLMs
  • Generative AI
  • Embeddings
  • NLP
• Basic experience with Computer Vision / image generation
• Strong Python skills (APIs, pipelines, deployment)
• Experience working with data from multiple and diverse sources
• Ability to evaluate and measure model quality
• Product-oriented mindset with focus on business outcomes, not only ML metrics

• High level of ownership and independence

   

Nice-to-Have Skills

• Experience with content or ad generation systems
• Reverse-engineering of ML-based products
• Model fine-tuning
• MLOps experience (logging, monitoring, experiment tracking)

🌎 About Akvelon:

Akvelon is a US-based software engineering and consulting company partnering with Fortune 500 clients and innovative product companies worldwide. We specialize in AI/ML, cloud solutions, enterprise platforms, and large-scale data-driven systems.

We are currently hiring a Senior Data Scientist for a high-impact AI/ML product environment focused on digital identity, authentication, fraud prevention, and large-scale production ML systems.

The platform processes billions of events annually and serves enterprise customers across fintech, banking, healthcare, e-commerce, gaming, and payments domains.

You’ll work closely with ML Engineers and cross-functional teams on experimentation, model monitoring, statistical analysis, and production-grade machine learning systems that directly impact customer trust and business outcomes.

💻 Responsibilities:
• Develop, validate, and optimize ML/statistical models
• Design experiments and evaluate model performance
• Monitor deployed ML models for drift, reliability, and performance degradation
• Build dashboards and monitoring systems for model observability
• Collaborate with ML Engineers on deployment and production workflows
• Translate model insights into actionable business recommendations
• Work with raw data and optimize analytical workflows
• Communicate findings to technical and business stakeholders

✅ Requirements:
• 5+ years of commercial experience in Data Science / Applied ML
• Strong Python skills (pandas, scikit-learn)
• Strong background in statistics and experimentation
• Advanced SQL skills and experience with Snowflake
• Experience with production ML systems
• Experience with model monitoring, drift detection, retraining strategies
• AWS experience
• Experience collaborating with engineering teams
• Strong communication and stakeholder management skills
• Upper-Intermediate+ English

➕ Nice to have:
• PyTorch or TensorFlow
• AI observability / fraud detection / identity systems
• Looker or similar BI tools
• API & deployment workflow understanding
• Experience mentoring engineers/data scientists

🕒 Work format:
• Full-time
• Remote
• PST overlap required (through 11 AM PST)
• Poland preferred

🎁 We offer:
• Paid vacation and sick leave
• Flexible working schedule
• Remote-first environment
• Career Development Plan
• Paid certifications and external training
• Internal workshops and English classes
• Opportunity to work on production AI systems at scale
• Long-term collaboration with strong engineering teams

Role overview:

We're hiring our first Customer Support Generalist to own the front line of customer interactions across our platform. This is a new role, which means you'll help define what great support looks like at CUCollaborate as we scale.

You'll be the first person customers reach when they're stuck, confused, or locked out. You'll manage our Crisp chat support, triage incoming calls, troubleshoot platform issues, help with onboarding workflows, and support data uploads.

Important Note: Candidates must demonstrate prior knowledge of CUCollaborate’s platform, tools, and services, and are expected to research and familiarize themselves with the organization before applying.

Responsibilities:

• Manage Crisp chat support: respond to customer questions, troubleshoot issues, escalate when needed.
• Triage incoming support calls and route them appropriately.
• Handle password resets, account lockouts, and other access issues.
• Support customer onboarding workflows and data uploads.
• Follow clear escalation paths for known issues; escalate anything new or unmapped to Rev Ops.
• Help identify patterns in support requests that signal product or process improvements.
• Contribute to building our support knowledge base and documentation as we learn what customers struggle with.

Requirements:

This is a junior role — we're targeting someone right out of college or early in their career. You don't need technical depth or credit union experience. What you do need:

• Excellent written and verbal communication skills, with the ability to communicate clearly, professionally, and in a friendly manner, including on occasional calls.
• Availability to work during US Eastern Time business hours from 9AM to 5PM (mandatory).
• Strong customer empathy, with the ability to remain calm and supportive when dealing with frustrated customers.
• Ability to work effectively in ambiguous environments, demonstrating problem-solving skills, sound judgment, and knowing when to escalate issues.
• Proficiency in or willingness to learn and actively use AI tools (e.g., Claude, Claude Code) to enhance productivity.
• Alignment with the company’s mission and values, with a genuine interest in making financial services more equitable.

• Nice to have but not required: experience with support platforms (Crisp, Zendesk, Intercom), basic familiarity with financial services, or experience in early-stage startup environments.

   

We offer:

• Professional and personal growth
• Team of motivated professionals
• Competitive salary
• Remote/hybrid work format
• Medical insurance and mental health coverage
• Paid vacations, sick leaves, public holidays
• English lessons at company’s expenses
• Teambuildings
• Training & Development compensation

How to Apply

Send us a note explaining why you're interested and what makes you a good fit for this role. Include your resume, but honestly, we care more about how you think and communicate than where you went to school.

The primary objective of this position is to ensure the quality of CQG products by following and enhancing the SQA (Software Quality Assurance) processes via automated testing.

RESPONSIBILITIES:

• Plan testing based on Requirements and Design Documents, external specifications and real input data
• Design and code automated tests in python
• Identify, reproduce, and report defects
• Design and code automated testing tools: exchange protocols over TCP/UDP according to external specifications (construct), TCP/UDP test server simulators (gevent)
• Extend and maintain our pytest based framework and python libs

REQUIREMENTS:

• Bachelor’s degree in Computer Science or related discipline
• At least Intermediate level of English

4+ years of hands-on development experience to include:

• Python, OOP: writing or maintaining complex enough code: libs/frameworks
• Linux (CentOS/Alma) basic administration, bash-scripts
• Git: working with branches, merge, rebase, conflict resolutions
• Ansible: automation configurations
• Network basics: TCP/IP

4+ years of hands-on testing experience to include:

• Ability to develop and implement test plans and test cases
• A strong working knowledge of testing backend and client/server applications
• Excellent understanding of QA theory
• Creation of automated test tool

Will be a plus:

• Docker: creation and management of containers
• Basic knowledge of Kubernetes
• Experience in C++
• Data base experience
• Pytest framework usage experience

WE OFFER:
CQG provides a variety of benefits to enhance your personal and financial well-being. Employees and eligible dependents may participate in the following:

• Career and professional opportunities
• Competitive salary
• Medical insurance
• Slovenian classes
• Flexible vacation schedule and paid sick leave days
• Team buildings, meetings with colleagues from other offices, conferences, and much more

As a Marketing Manager at EducateMe, you will be at the forefront of driving growth and demand generation for our B2B SaaS corporate training platform. This role spans content strategy, paid acquisition, organic growth, and analytics — with direct impact on pipeline and revenue.

You will work closely with the founding team and collaborate with an in-house content team to execute and scale our marketing efforts.

If you’re an ambitious generalist who uses AI as a force multiplier and has a strong track record in B2B SaaS, we’d love to hear from you.
 

Key responsibilities:

AEO & content strategy - core focus

• Develop and prioritize an Answer Engine Optimization strategy — structuring content to be surfaced by AI tools, not just search engines
• Collaborate with the content team on direction, briefs, and quality review
• Make Webflow page edits independently — structure, CTAs, landing pages, metadata
• Stay ahead of how AI-driven discovery is changing inbound and adapt strategy accordingly

Growth channels

• Identify, test, and scale acquisition channels — LinkedIn, community, content syndication, partnerships, link building
• Run structured experiments, measure results, and double down on what works
• Drive organic brand presence in L&D communities

PPC

• Manage paid campaigns across relevant platforms — Google Ads, LinkedIn Ads, and others as the channel mix evolves
• Own campaign structure, bidding, budget allocation, and ongoing optimization
• Ensure alignment between ad creative, landing pages, and conversion goals

• Continuously improve cost efficiency across the funnel

   

Analytics, measurement & business planning

• Own the numbers that matter — CAC, LTV, LTV:CAC ratio, payback period, channel-level ROI
• Build reporting that connects every marketing activity to the pipeline and revenue
• Use Mixpanel and PostHog to track funnel performance and identify where to optimize
• Translate data into actionable plans that drive business advancement, not just marketing KPIs

• Come to the table with forecasts, not just results

   

Sales enablement

• Produce case studies, competitive battle cards, and one-pagers to support the sales process
• Maintain a strong understanding of ICP, objections, and competitive positioning

• Work closely with SDRs to help with running more outbound experiments

   

Skills required

AI fluency — this is the most important thing we look for

• You use AI tools daily and have built workflows around them — research, content briefing, competitive analysis, reporting, experimentation
• You can do the work of a larger team by knowing how to delegate to AI effectively
• You’re not afraid to automate and systematize — you think in leverage, not in hours

• You stay current with AI tooling and continuously find new ways to apply it to marketing

   

Marketing fundamentals

• 3–5 years of experience in B2B SaaS marketing with a track record of driving growth
• Hands-on experience with PPC platforms — Google Ads, LinkedIn Ads, or similar
• Strong analytical skills — you think in CAC, LTV, and payback period, not just clicks and impressions
• Comfortable with tools like Mixpanel, PostHog, or GA4
• Result-driven and self-motivated with a strong sense of ownership
• Comfortable working in a fast-paced, lean team environment
• English C1+

• Nice to have: experience in EdTech, L&D, or HR Tech

   

What we offer

• Direct collaboration with the founding team
• Remote and async-first work culture
• Competitive salary
• A clear path to Head of Marketing as the company scales

• Paid sick leave and vacation

   

How does the interview process look?

• Interview
• Short assignment
• Decision