Jobs at Djinni

Required Skills
Experience building RAG pipelines and agentic systems
Strong understanding of LLM orchestration frameworks:
LangChain, LangGraph, Langfuse for example
Strong backend engineering experience with Python
Hands‑on experience building APIs/services with FastAPI
Experience integrating with MCP tools, internal APIs, and enterprise systems
Experience building Agent Factories, agent workflows, or multi-agent systems
Solid understanding of distributed systems and event-driven architectures
Experience deploying and operating services on AWS (EKS, S3, Lambda, IAM, networking)
Familiarity with GitLab CI for automated testing and deployments

Desired Skills
expertise with OpenSearch:
Index design, ingestion pipelines, analyzers, relevance tuning
Vector search, hybrid search, embeddings integration
Performance tuning and scaling clusters
Knowledge of embeddings generation and vector database best practices
Experience with OpenSearch plugins, custom scoring, or ingestion frameworks
Familiarity with Kubernetes
Experience with observability stacks (OpenTelemetry, Prometheus, Grafana, Langfuse)
Understanding of enterprise security, RBAC, and data governance
Prior experience building internal knowledge platforms or developer tools

Start ASAP
Duration 6 MM
Location: EU
English language

Affiliate Manager 

We are looking for a strong Affiliate Manager to join our team. The main focus of this role is to develop and manage partnerships across the Asian region, drive high-quality traffic, and build long-term relationships with key local partners. A deep understanding of regional traffic specifics and cooperation models is essential.

Responsibilities:

• Identify, onboard, and manage new affiliates in the Asian region
• Build and maintain long-term relationships with key partners
• Negotiate commercial terms and scale traffic volumes
• Monitor traffic quality and ensure compliance with agreements
• Analyze partner performance and identify growth opportunities
• Work closely with internal teams to optimize campaigns and performance
   

Requirements:

• 2+ years of experience in Gambling/Betting
• Experience in roles such as Affiliate Manager / Sales Manager / Team Lead
• Strong understanding of the Asian market and local partner specifics
• Experience with reporting and performance analysis
• Familiarity with Asana or similar task management tools
• Strong negotiation and communication skills
• Ability to build and maintain long-term partnerships
   

Nice to have:

• Existing network of partners in the Asian region

If you have hands-on experience in iGaming and understand how the Asian affiliate market works — we’d love to connect.

IGAMINGHUNT team is growing, and we are looking for an experienced Recruitment Team Lead who combines strong hands-on recruitment expertise with proven leadership skills and a structured, results-driven approach.

Requirements:

• 7+ years of end-to-end recruitment experience across a variety of roles and seniority levels
• 4+ years in a leadership role, managing high-volume hiring and diverse role types, ideally across different business functions
• Proven experience building, scaling, and training recruitment teams
• Experience managing and motivating fully remote and distributed teams
• Fluent English, Ukrainian
• Strong hands-on mindset and readiness to personally close vacancies, including complex and senior roles
• Systematic, process-oriented approach with a strong focus on efficiency and measurable outcomes
• Positive, approachable, and people-oriented personality with strong stakeholder management skills

Nice to have:
 

• Previous experience in iGaming / gambling or other high-growth, fast-paced industries
• Background in a recruitment agency environment

Responsibilities:

• Scale and develop the recruitment function, including hiring and onboarding new recruiters
• Lead, mentor, and support a distributed recruitment team, ensuring high engagement and performance
• Own and continuously improve recruitment processes, tools, and workflows
• Drive and optimise team KPIs, ensuring consistent delivery against hiring targets
• Manage full-cycle recruitment for key and hard-to-fill roles, remaining hands-on where needed
• Partner closely with client stakeholders and company representatives to understand business needs and translate them into effective hiring strategies
• Design and implement structured onboarding and training programmes for recruiters
• Introduce best practices for remote recruitment operations and cross-location collaboration

What’s in it for you:
 

• After trial - we can offer relocation to Spain covered by the company 
• Fixed salary + bonus system
• 7 hours working schedule (or 3 extra days off per month)
• Office work format with opportunity to work remotely
• 20 days of paid vacation

Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!

What project we have for you

Join our team and immerse yourself in the dynamic world of innovative global companies, including Fortune 500 leaders across diverse industries such as Mobility, Retail, Financial Services & Insurance (FS&I), Travel & Hospitality, Telecom & Media, and more. As a pivotal member of our cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer experience for users of cutting-edge technology solutions developed for—and in collaboration with—Intellias’s esteemed clients. This is your chance to make a significant impact in a role that promises not just challenges but also rewarding experiences in a vibrant, supportive environment.

What you will do

Responsibilities:

• Respond to support incidents and service requests via defined communication channels in line with SLAs
• Investigate and resolve incidents, including real-time issues, through structured troubleshooting and log analysis
• Perform advanced technical troubleshooting, including root cause analysis and validation of resolution approaches
• Manage user access requests, including provisioning, deprovisioning, permission changes, and service account/API token setup across multiple SaaS platforms
• Support identity and authentication processes, including troubleshooting SSO, MFA, and OAuth/SAML integration issues
• Administer collaboration tools (e.g., Slack, Zoom, email platforms), including configuration, user management, and issue resolution
• Execute employee lifecycle processes, including onboarding and offboarding (account setup, access revocation, hardware coordination)
• Provide endpoint and hardware support, including macOS troubleshooting, device provisioning, and repair coordination
• Diagnose and resolve incidents, escalating complex issues with proper documentation when needed
• Maintain and update documentation, including runbooks, knowledge base articles, and operational procedures
• Identify opportunities for automation and implement improvements to optimize support processes
• Act as Incident Manager during Major Incidents when required
• Monitor incident trends, gather and report support metrics, and track resolution progress
• Collaborate with external vendors where required to support issue resolution
• Continuously identify and propose improvements to support processes and operational efficiency
• Act as a reliable and customer-focused point of contact, clearly communicating progress, actions, and resolutions

What you need for this

• 3+years in a technical support or IT support role
• Excellent communication skills in English (C1 or higher – written and spoken).
• Basic knowledge of server hardware, software, and operating systems. 
• Practical understanding of ITIL processes (Incident, Problem, Change, Service Request, MIM).
• Proven experience in troubleshooting and problem resolution. Ability to analyse complex technical issues 
• Experience with help desk software like Atlassian (Jira, Confluence), Zendesk, Freshdesk, ServiceNow etc. 
• Hands-on experience with Okta or similar IdP (SSO configuration, user lifecycle management, MFA troubleshooting)
• Proficiency in managing Slack, Zoom, and Google Workspace at an admin level
• Experience with macOS and MDM solutions (e.g., JAMF), device provisioning & lifecycle
• Familiarity with ticketing systems (Jira Service Management preferred)
• Familiarity with GitHub/GitLab, Jira/Confluence (access and configuration)
• Basic knowledge of Networking (DNS, connectivity)
• Hands-on administration of SaaS platforms (Google Workspace, Slack, Zoom, Notion, etc.)
• Exposure to enterprise SaaS tools (Databricks, Artifactory, Contentful, etc.)
• Strong troubleshooting skills across SaaS, access, and endpoint environments
• Ability to work independently and manage multiple tasks. 
• Ability to automate operational tasks and troubleshooting steps
• Good analytical and problem-solving skills.
• Good time management and prioritisation skills. 
• Strong communication and customer service skills.
• Eagerness to help and provide service to users. 
• Stress-resilient, capable of handling customer queries calmly. 
• An enthusiastic attitude towards learning new technologies and methodologies 
• Able to adapt to dynamic environments, keep up with the Client’s requirements 

Good to Have: 

• Automation/scripting, security & compliance exposure
• Experience with access governance tools (Opal, Lumos, or similar)
• Familiarity with developer tooling admin (GitHub/GitLab org management, Artifactory, CI/CD basics)
• Knowledge of SCIM provisioning, SAML/OAuth debugging
• Experience in a SaaS-heavy tech company environment (30+ tools in stack)
• AWS IAM familiarity (console access, role-based permissions)
• Practical experience with ITIL processes, ability to explain lifecycle of each issue type
• Knowledge of dynamic alerting and anomaly detection in monitoring tools.
• Experience in 24/7 support environments / shift work

What it’s like to work at Intellias

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Requirements:

• Minimum of 2 years of experience with TypeScript and JavaScript
• Strong proficiency in React, Next.js
• Experience with Zustand / Redux or similar state managers
• Styling with MUI (Material UI), CSS Modules
• Familiarity with Git version control
   

Responsibilities:

• Develop and maintain modern React/Next.js applications, corporate websites, and landing pages
• Implement UI components using MUI and consistent design systems
• Manage application state using Zustand or modular state management solutions
• Write clean, reusable, and well-typed code using TypeScript
• Optimize performance, ensure accessibility, and follow best frontend practices

We Offer:

    •    Comfortable office located in the city center

    •    Competitive salary based on experience

    •    Paid sick leave

    •    24 days of paid holiday
 

To Apply: Send us your CV!

We are looking for a VIP Team Lead who will take full ownership of the VIP direction and play a key role in building a high-performing VIP function for high-value players.

This is not just an operational role — it’s an opportunity to shape the VIP strategy, influence key business metrics, and build a scalable system for long-term growth.

What You’ll Be Responsible For

• Own and drive the VIP strategy, focusing on acquisition, retention, and revenue growth of high-value players
• Build, lead, and scale a high-performing VIP team
• Analyze player behavior and identify high-impact growth opportunities
• Develop and implement advanced segmentation models (pre-VIP / VIP / HVP)
• Design and optimize personalized VIP offers, loyalty mechanics, and engagement campaigns
• Proactively identify churn risks and drive reactivation strategies
• Work closely with Marketing, Product, CRM, and Analytics to enhance VIP experience and monetization
• Continuously improve processes, tools, and communication flows to maximize efficiency and scalability

What We’re Looking For

• 3+ years of experience in iGaming, with a strong focus on VIP / high-value segment
• Proven track record of driving retention and revenue growth through VIP strategies
• Deep understanding of player lifecycle, loyalty mechanics, and engagement models
• Hands-on experience with CRM platforms (Customer.io is a plus)
• Experience working with Tier-1 markets
• Strong analytical mindset and ability to make data-driven decisions
• Experience leading teams and building processes from scratch is a strong advantage
• Multichannel communication experience (calls, WhatsApp, Telegram, email)
• English level: Intermediate+ or higher

What You’ll Get

• A key role with real impact on business growth and VIP revenue
• Opportunity to build and scale the VIP function with a high level of ownership
• Competitive compensation aligned with your expertise and impact
• Fast-paced environment with quick decision-making and no bureaucracy
• Direct collaboration with product and business stakeholders
• A strong team and a culture focused on results and growth

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.
 

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Important requirement (please read carefully) We are only considering candidates who have previous lead generation experience for IT outsourcing, software development, or tech services companies. General lead generation experience is not sufficient for this role.
 

Responsibilities

• Build and maintain lead lists (Founders, CTOs, Operations leaders)
• Run outbound lead generation
• Personalize outreach messages for US-based prospects
• Book qualified calls for the Business Development / US team
• Track outreach and results in CRM
• Continuously improve messaging based on response quality
   

Requirements

• Proven lead generation experience for IT services / software development companies
• Experience using tools such as LinkedIn Sales Navigator, Apollo, Snov, Lemlist, Instantly, or similar
• Strong written English
• Result-oriented mindset
   

KPIs

• Qualified conversations started
• Calls booked
• Call show-up rate
• Lead quality (not just volume)
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time.
• 1:1 English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Hiring stages: Recruiter screening → Technical interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Responsibilities

• Secure new business and grow revenue. This role is not account management and not day-to-day; client communication. Our US team handles calls and ongoing communication;
• Proactively source outbound opportunities (partnerships, referrals, warm outreach);
• Qualify opportunities and drive them to signed agreements;
• Coordinate internally with the US team during deal handoff;
• Contribute directly to revenue growth;

Requirements

• Proven experience in business development/lead generation for IT services / software development companies /SaaS;
• Clear track record of originating or closing deals with budgets $20,000+;
• Understanding of how custom software projects are priced and sold;
• Strong written English (spoken English is a plus, but not critical);
• Ability to work independently and focus on results;

This role does not involve

• Daily client communication;
• Account management;
• Project management;
• Delivery or technical execution;

KPIs

• New qualified opportunities created;
• Pipeline value generated;
• Deals secured / revenue influenced;

What We Offer

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time;
• 1:1 English lessons to support clear and confident communication;
• Paid vacation and sick days;
• Fully remote work;
• Opportunities for professional growth within the team;
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Location: Remote / Europe
Employment Type: Full-time

About the Role

We are looking for an experienced SMM Manager to take ownership of our social media presence and build a strong, scalable SMM function from scratch.

This role is ideal for someone who combines strategy + hands-on execution, understands how to grow engagement and brand visibility, and can turn content into measurable business results.

You will be responsible for developing the SMM strategy, managing content across multiple platforms, and driving audience growth through creative campaigns and data-driven decisions.

Key Responsibilities

Strategy & Planning

• Develop and implement a comprehensive SMM strategy aligned with business goals
• Define KPIs and growth metrics (reach, engagement, conversions)
• Analyze target audience and competitive landscape

Content Creation & Management

• Build and execute content plans across platforms (Instagram, Facebook, TikTok, X, Telegram)
• Create engaging content: posts, stories, videos, visuals, and copy
• Maintain consistent Tone of Voice and brand identity
• Manage multiple social media accounts 

Performance & Analytics

• Track and analyze performance metrics (reach, engagement, CTR, conversions)
• Optimize content and campaigns based on data insights
• Prepare regular reports and recommendations

Community & Engagement

• Moderate comments and messages
• Interact with the audience and build an active community
• Launch interactive activities (polls, contests, campaigns)

Influencer & Partnerships

• Identify and collaborate with bloggers, streamers, and influencers
• Launch and manage influencer campaigns
• Build long-term partnerships to expand reach

Market & Trends Monitoring

• Monitor competitors and industry trends
• Adapt strategy based on platform updates and audience behavior

Requirements

• 2+ years of experience in SMM (preferably in iGaming or related industries)
• Strong knowledge of social platforms: Instagram, Facebook, TikTok, X (Twitter), Telegram
• Hands-on experience in content creation (text, visuals, video)
• Experience with analytics tools (Google Analytics, Meta Insights, etc.)
• Experience with content tools (Canva, Photoshop, Figma, CapCut, etc.)
• Strong creativity and attention to detail
• Excellent communication skills and community management experience
• English level: B2+

Nice to Have

• Spanish language skills
• Experience with paid social campaigns (Meta Ads, TikTok Ads)
• Understanding of SEO and content promotion principles
• Experience with SMM tools (Sprout Social, Hootsuite, Buffer, etc.)
• Experience working with influencers and partnerships

What We Offer

• Opportunity to build and scale SMM direction from scratch
• High level of ownership and impact on brand growth
• Fast-paced environment with quick decision-making
• Collaboration with experienced team and direct access to business stakeholders
• Competitive compensation

Gypsy Collective is looking for a VIP Account Manager to manage and grow relationships with high-value players. We are looking for a proactive and client-oriented professional who can deliver a personalized experience, build long-term loyalty, and effectively drive player retention.

📅 Your daily adventures include:

• Manage an assigned portfolio of VIP players;
• Build and maintain strong, long-term relationships with high-value clients;
• Provide personalized communication based on player preferences;
• Ensure a high level of player satisfaction and engagement;
• Work with active and dormant VIP players: communication, reactivation, and retention (via LiveChat, email, Telegram, WhatsApp, and phone calls);
• Provide personalized support for high-value clients, including assistance, bonus offers, and consultations;
• Offer personalized bonuses and reload promotions within the approved VIP matrix;
• Analyze player activity: deposits, bets, win/loss, frequency, and average bet size;
• Handle big wins and big losses with a professional and client-oriented approach;
• Collaborate with support, loyalty, anti-fraud, and payments teams to promptly resolve VIP requests;
• Identify signs of risky or problematic player behavior;
• Escalate relevant cases when necessary;

• Follow Responsible Gaming and compliance guidelines.

   

🧭 What makes you a great match:

• 1+ years of experience as a VIP Manager / VIP Support / Customer Retention Specialist (iGaming, betting, crypto);
• Proven experience in one-on-one communication with VIP clients (chat / messengers);
• Strong objection-handling and retention skills;
• Understanding of bonus mechanics and ability to use them effectively: knowing which bonuses to offer and in what situations to retain clients and increase their activity;
• Proficiency with Telegram, WhatsApp, LiveChat, CRM systems;
• Basic understanding of key metrics: Deposit, GGR, LTV, Retention, Hold;
• Strong written and verbal communication skills;
• English level: B2+ (required);
• Fluent in Ukrainian;

• Schedule: 2/2 – 12-hour shifts (day / night).

   

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

We’re looking for a reliable, Finance and Admin Operations Specialist — Detail-oriented and Analytical thinking team member to support our daily financial operations.

Ideal for candidates with finance, admin, or accounting experience who want to grow their skills and contribute to impactful work.

Job Responsibilities:

• Maintain financial trackers, prepare monthly reports, and manage bank payments.
• Reconcile invoices against bank transfers, hourly reports, and internal records.
• Actively develop and implement AI automation to streamline manual workflows.
• Manage vacation balances, employee agreement records, and payment-related queries.
• Provide proactive customer updates via email and maintain daily team communication.
• Utilize advanced Google Sheets skills and various accounting/financial systems.
• Leverage experience in international team environments and proficiency in Notion.
• Apply AI expertise or active coursework to optimize financial and admin processes.

Requirements:

• Basic understanding of finance or accounting
• Strong Excel/Google Sheets skills
• Attention to detail, Analytical thinking and strong organizational skills
• Proactive, responsible, and ready to learn
• English level B2, Ukrainian native

We offer:

• A vacation package to support work-life balance
• A wellness package to promote health and wellbeing
• Access to learning courses and professional development resources
• Opportunities for growth and advancement within the team

About the Role

We are looking for a Full-Stack Developer to join a short-term project building a modern platform for creators.

The platform combines content publishing, community building, and monetization into a single ecosystem, and you will contribute across both backend and frontend layers.

Tech Stack

Backend:

• Node.js (Sails.js)
• REST APIs
• PostgreSQL

Frontend:

• Vue.js 2
• React.js (Draft.js)
• HTML + EJS (SSR)
• SCSS

What You’ll Do

• Develop and maintain backend services and APIs
• Work with SSR (EJS templates)
• Build and improve frontend features using Vue.js and React
• Integrate and optimize REST APIs
• Collaborate closely with product and design teams
• Ensure performance, stability, and code quality

Requirements

• Strong hands-on experience with Node.js
• Experience with PostgreSQL
• Commercial experience with Vue.js and/or React
• Understanding of SSR approaches
• Experience working with REST APIs
• Solid full-stack development experience

Nice to Have

• Experience with Draft.js
• Experience working on content / creator platforms
• Experience with performance optimization

We are looking for a Middle Analyst to join an analytics project for a US-based logistics company. 

Project: A SaaS-based shipping solution enables businesses to connect with carriers and optimize their freight operations.

Allocation:  Long-term / Full Time

Location: Remote
Client location: USA 

Hiring Process:
HR interview
Technical interview / practical skills assessment
Final interview with the client

Tech Stack:

• Power BI
• Data analysis / reporting
• Dashboard building
• Working with operational and business metrics
• SQL will be a plus

Responsibilities:

• Analyze timesheet and project data to generate actionable insights
• Prepare and deliver weekly and monthly reports
• Build and maintain dashboards to track support metrics and performance trends
• Monitor key metrics, identify significant changes, and proactively highlight insights
• Support recurring reporting processes in line with established schedules
• Collaborate closely with clients and internal business teams to ensure data accuracy and relevance

Requirements

• 3–5+ years of experience 
• Strong analytical mindset with the ability to interpret data and draw meaningful insights
• Ability to analyze datasets, identify trends, and detect anomalies
• Experience in building and maintaining recurring reports and dashboards
• Comfortable working with both ad-hoc analysis and ongoing operational reporting
• Proficiency in Power BI for data visualization and reporting

• English level: Upper-intermediate/Advanced

   

  Nice to Have

• Knowledge of SQL

Our client is one of the leading companies on the market which provides Big Data, Data Integration, Data Preparation and Enterprise Application Integration software and services. Its products allow to build data integration process, migrate data safely, process big amount of data, cleanse data and check its quality.

Connector is a core element of the products, which allows to connect, extract data from a data source, transform data according to business needs and load data back to some storage. It is used in traditional software such as Studio for Data Integration as well as in the modern Cloud services.

Continuous emerging of new technologies and data repositories lead to demand growth of creating new connectors and adapting the existing ones.

For this reason, we are looking for a Java developer to join the team to address the demand and provide our client with the best quality service.
 

Requirements:

• Good knowledge of Java Core 8
• Some experience with SQL (knowledge of JDBC is a huge plus)
• Understanding and some experience in testing techniques (JUnit)
• English (both spoken and written) at least at Intermediate level that allows communicating with an international team on a daily basis

 Optional but desirable:

• Pet projects on Java Core
• Knowledge of JSON, XML
• Knowledge or experience with development and CI tools: Git/GitHub, Maven, Docker

Job responsibilities:

• Design and implement Talend Connectors (see below)
• Unit and Integration testing
• Respond to feature requests, bug reports, performance issues and ad-hoc questions

Advantages:

• Smooth onboarding process
• Working under the supervision of a skilled teammate
• Chance to work with a great variety of technologies and DBs (both SQL and non-SQL such as Snowflake, PostgreSQL, Mongo, Cassandra, DynamoDB, Neo4j)
• Work collaboratively in a distributed international team (France, Germany, China)

We are seeking a Head of Payments to lead and optimize our payment operations across multiple brands. The role involves managing teams, driving KPI performance, improving payment flows, and ensuring compliance and risk control. The ideal candidate brings strong analytical skills, experience with PSPs and partners, and the ability to work cross-functionally to deliver scalable and efficient payment solutions.

How you will make an impact
 

• Manage and scale teams of Payments specialists (B2C, B2B), including building teams from scratch and driving their development
• Oversee payment operations across 10+ independent brands simultaneously
• Define, track, and optimize key KPIs (deposit decline reasons, withdrawal SLAs) using a data-driven approach
• Analyze performance and run A/B tests to improve payment flows and routing strategies
• Design, implement, and adapt payment flows and SLAs based on customer segmentation (e.g., VIP vs casual players)
• Evaluate risks related to new launches, payment methods, and product changes, ensuring compliance and best practices
• Manage high-value (big winner) cases and influence balance outcomes strategically
• Collaborate cross-functionally with Product, Affiliate, Tech, and Operations teams to resolve payment-related issues
• Own and manage relationships with third-party providers (banks, PSPs, fraud and verification partners), including negotiations

What will help you succeed in this role
 

• 3+ years of experience in a similar senior role within iGaming (Gambling)
• Strong knowledge of gambling compliance (AML, CDD, EDD, KYC)
• Deep understanding of payment systems, providers, and the overall payments ecosystem
• Experience managing high-volume transaction environments (millions €/month)
• Experience with crypto payments

Why you’ll love it here
 

• Flexible working hours and a remote setup, plan your work around your life
• Unlimited vacation days and paid sick leave
• Competitive compensation aligned with your expertise
• Employee referral bonus and gifts for special occasions
• 50% coverage of learning expenses for your professional growth
• Supportive and respectful team environment
• Team-building activities that actually bring people together
• Wellness benefits (sports, gym, yoga, etc.)
• Co-working space reimbursement if you prefer not to work from home